Regional business partner jobs in Manchester

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026 

Title: Trusts and Foundations Fundraising Manager

Duty Station: Home-based
 
Duration: 3 months with possible extension

Reporting to: Director of Fundraising and Strategic Partnerships

Start Date: September 2026

About HelpAge

HelpAge International works with a diverse global network of around 200 organisations across 99 countries to promote the rights of older people to lead dignified, healthy and secure lives. 

Through partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone as they get older. Our work is driven by our desire to achieve real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience. 

Background

HelpAge International is seeking to diversify and grow philanthropic income from trusts and foundations from the US philanthropic markets.

An initial prospect mapping exercise is currently being undertaken by an external consultant, identifying a broad range of potential trusts, foundations, and philanthropic opportunities. HelpAge aims to build on this work through a short-term assignment that combines prospect qualification with active donor outreach and engagement to assess the level of market interest and develop a robust pipeline for future cultivation.

The assignment will also support the organisation in assessing the value of different funding intelligence platforms through the use of free trial subscriptions.

Purpose of the assignment

• Build on the initial prospect research undertaken.
• Qualify and prioritise prospective trusts and foundations.
• Actively engage with prospective donors to test interest and build relationships.
• Identify funding opportunities aligned with HelpAge International's priorities.
• Develop a realistic cultivation pipeline and recommended engagement strategy.
• Assess the value of fundraising databases to support future investment decisions.

Scope of work

Prospect qualification and research

• Review and refine the existing prospect list.
• Undertake further research to assess:
  • strategic fit
  • thematic priorities
  • geographic focus
  • average grant size
  • openness to unsolicited approaches
  • existing grantees and partnership opportunities.

Prospects should be categorised according to priority and likelihood of success.

Active donor outreach and engagement

Proactively engage with selected prospects to assess donor interest and identify potential opportunities.

This includes:

• drafting and sending introductory emails
• seeking warm introductions through existing contacts and networks
• arranging exploratory meetings
• preparing briefing notes and meeting materials
• following up with prospects following meetings or discussions
• identifying opportunities for further cultivation and relationship development

Records will be maintained of:

• contacts established
• meetings held
• donor feedback
• potential next steps
• indications of interest

Pipeline development

Develop and maintain a prospect pipeline comprising:

· Tier 1 – High Priority Prospects

o Strong strategic alignment and realistic funding potential.

· Tier 2 – Medium Priority Prospects

o Promising opportunities requiring further cultivation.

· Tier 3 – Long-Term Prospects

o Strategic opportunities requiring longer-term relationship building.

For each prospect, provide:

• rationale for prioritisation
• indicative grant size
• likely programme interests
• recommended engagement strategy
• suggested next steps

Opportunity identification

Identify and circulate relevant funding opportunities including:

• trusts and foundations
• challenge funds
• philanthropic collaboratives
• donor-advised funds and intermediary mechanisms
• companies

Funding database assessment

Undertake monthly free trials of fundraising databases and assess their suitability for HelpAge International.

• Instrumentl
• Fundraisio
• Cause IQ
• FundsforNGOs Premium

For each platform assess:

• quality of information
• international coverage
• coverage of US foundations
• ease of use
• value for money
• overall suitability for HelpAge's fundraising strategy

Deliverables

By the end of the assignment:

· Prioritised prospect pipeline

Including:

• high-priority prospects
• medium-priority prospects
• longer-term opportunities

Including recommended engagement strategies and indicative funding potential.

· Donor engagement tracker

Recording:

• outreach undertaken
• meetings secured
• contacts established
• feedback received
• recommended next steps

· Opportunity tracker

Including:

• open calls
• deadlines
• funding priorities
• recommended actions

· Database assessment paper

Comparing the fundraising databases and recommending whether HelpAge should invest in any of them.

· Final Report

Providing:

· key findings

· priority prospects

· donor intelligence and feedback

· recommended cultivation approaches

· suggested next steps for the fundraising team

· recommendations for future investment in trusts and foundations fundraising

Profile and requirements

Essential

• Proven experience securing funding from trusts and foundations
• Experience of cultivating and managing donor relationships
• Knowledge of US and international philanthropy
• Strong prospect research and pipeline management skills
• Excellent written and verbal communication skills

Desirable

• Experience within international development or humanitarian organisations
• Existing networks within US and international philanthropy
• Knowledge of ageing, health systems, social protection or humanitarian sectors

Safeguarding, Ethics and Compliance 

HelpAge International is committed to safeguarding the communities with which we work, our partners, staff, and any others who come into contact with our work. 

The Consultant is required to: 

· Prevent harm and abuse arising from their work, conduct, or engagement with HelpAge activities;

· Report any safeguarding concerns, incidents, or suspicions promptly through HelpAge’s reporting mechanisms;

· Comply with HelpAge’s Safeguarding Policy and associated frameworks, including the Prevention of Sexual Exploitation and Abuse (PSEA);

· Complete any mandatory safeguarding training or briefings as required for the assignment.

In addition, the Consultant is required to adhere to HelpAge International’s key policies and standards, including but not limited to: 

· Code of Conduct

· Safeguarding Policy

· Prevention of Sexual Exploitation and Abuse (PSEA) Policy

· Anti-Fraud and Bribery Policy

· Anti-Bullying, Harassment and Sexual Harassment Policy

· Diversity, Equity and Inclusion Policy

· Raising a Concern (Whistleblowing) Policy

· Social Media Policy

The Consultant is expected to conduct themselves in a manner consistent with these policies at all times while engaged with HelpAge.

Failure to comply with these requirements may result in termination of the  contract and, where appropriate, further action. 

Government, Multilateral and Climate Funding Manager

Permanent. Full Time. Hybrid working (minimum of 2 days in the office per week)

Location: This role can be based in any one of our UK offices - Edinburgh, London, Warrington

Salary: £49,062 per year for Edinburgh, and Warrington. £53,994 per year for London (including London allowance)

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

Reporting in to the Partnership and Business Development Lead, the Government, Multilateral and Climate Funding Manager is responsible for driving sustained growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new institutional and climate funding partners.

The role co-creates and leads bidding with MCCs and Global Programmes teams, securing multi-year, multi-million government, multilateral, and climate funding awards.

The post-holder will co-lead and deliver the government, multilateral and climate funding strategy, positioning Christian Aid and its partners to access and scale climate finance, including adaptation, resilience, loss and damage, and nature-based solutions funding.

The role ensures a strong long-term pipeline of funding opportunities, aligned to organisational priorities and climate justice commitments, maximising both income and programme impact.

Some of the main areas of responsibility for the Government, Multilateral and Climate Funding Manager include:

• Working with the Partnerships and Business Development Lead and Heads of Impact to implement an ambitious long-term strategic framework to enhance engagement and build strong partnerships with Government, Multilateral and Climate Funding Partners (including Global Climate Funds such as the Green Climate Fund and Adaptation Fund, UN agencies, World Bank climate windows, Regional Development Banks, and bilateral donors including UK and devolved Governments, European and other Governments), setting clear objectives and key areas for collaboration, ensuring alignment with organisational goals and climate justice priorities.
• Acquire, develop and retain key Government, Multilateral and Climate Funder relationships and strategic partnerships by building a wide network of contacts across Government Departments, development finance institutions, and climate finance mechanisms, ensuring sustained engagement and strong positioning over time.
• Build and maintain a forward-looking, multi-year pipeline of institutional and climate funding opportunities, identifying emerging climate finance trends and positioning Christian Aid to access strategic funding, collaborating closely with CA Ireland and global teams to maximise funding growth.
• Oversee agreed Supplier Framework Agreements, including those linked to climate and environment programming, working with MCC Business Development Managers in taking forward pipeline opportunities.
• Collaborate across the Partnerships and Business Development Team and MCC BD Team on tenders and grants, leading bid preparation and ensuring alignment with funding requirements, including integration of climate considerations and compliance with donor requirements (e.g. climate rationale, safeguards, and reporting).
• Collaborate with Impact colleagues to onboard new programmes, including those funded through climate finance mechanisms, working with MCC Contracts and Portfolio Managers to ensure readiness for delivery and compliance requirements.
• Develop and proactively pitch new strategic Signature Programmes, including climate-focused and climate-integrated programmes, in agreement with Directors and MCCs.
• Strengthen internal capability by supporting colleagues to integrate climate considerations into programme design and funding approaches, sharing knowledge and best practice on climate funding requirements.
• Represent Christian Aid externally, strengthening organisational visibility and positioning within climate finance spaces.
• This level role may include line management responsibilities of an adviser level role.

Role Characteristics

• Permanent, income-generating role aligned to multi-year institutional and climate funding cycles
• Focus on sustained pipeline development and relationship management
• Requires long-term positioning with government, multilateral, and climate funders
• Builds and retains organisational expertise in complex and competitive funding mechanisms
• Critical to delivering predictable income growth and scaled programme impact

Strategic Context

This role is critical to ensuring Christian Aid can:

• Compete effectively in an increasingly climate-focused and competitive funding landscape
• Build and sustain high-value institutional and climate funding partnerships
• Access and scale climate finance as a core income stream
• Deliver long-term, impactful programmes aligned to climate justice priorities

The permanent nature of this role reflects the long-term horizon of institutional and climate funding, and the need for sustained engagement, expertise, and strategic positioning.

Integration with Senior Leadership

This role will be complemented by senior strategic oversight, ensuring strong alignment between operational delivery and high-level engagement with key funders, strengthening Christian Aid’s positioning, influence, and ability to secure large-scale funding opportunities.

About you

Who we are looking for:

Essential:

• Highly developed communication, networking, consulting and relationship-building skills, including but not limited to Government Departments, INGOs, NGOs and Private Sector and country missions
• Highly developed interpersonal skills at senior levels with advanced negotiation and conflict resolution
• Highly developed research skills for identifying strategic funding and partnership
• Highly developed organisational, planning, and prioritisation
• Substantial knowledge and experience of humanitarian programming and humanitarian donor funding modalities with UN, EU and bilateral donors and/or international climate funding architecture, Global Climate Funds, donor accreditation and management modalities
• Developed skills and experience in strategy development, decision-making, and managing high-pressure
• Substantial experience and a proven track record of securing multiple multi-million-pound
• Substantial experience with project design, as well as monitoring and evaluation
• Substantial experience in developing, writing, and budgeting technical grant and service contract bids, and strong excel and budgeting skills.
• Detailed understanding and knowledge of institutional donor programming and partnership models, especially with Governments and Multilateral donors.

Desirable:

• Bachelor’s degree or equivalent
• Developed in synthesising complex information
• Demonstrable experience in line management and managing teams remotely and providing coaching support.
• Medium level proficiency in speaking and writing in French or Spanish
• Understanding in negotiating government grant and supplier contracts, including compliance agreements.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

The Opportunity

The International Society of Antimicrobial Chemotherapy (ISAC) are looking to hire an International Medical Engagement & Communications Coordinator. This role will be fully remote, working closely with UK business hours. It is initially a 0.6 part-time role on a permanent basis.

This role will suit someone who has experience working in a communications or engagement role with a medical society or university and having dealt with international stakeholders.

There may be some travel requirements to Aberdeen or internationally.

Experience and Qualifications

Education: A healthcare sciences or pharmacy qualification to degree level is essential, you may also have qualifications in medical writing.

Experience: It is essential that you have experience working for a professional medical society, university or similar organisation with international stakeholders. You should have experience in a medical communications-type role.

Job Description

Member Societies 

• Work with ISAC’s Member Society Engagement Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.
• Make contact with each of the Society’s Member Societies (currently 107).
• Undertake research if contact details are out of date to make the initial contact.
• Open a dialogue with the Member Societies.
• Request updated contact details and society information as required.
• Produce a paper summarising the different areas of activity undertaken by ISAC’s Member Societies.
• At the request of the CEO, send the Member Societies regular newsletters and updates about the Society and the benefits of membership.
• Create a template for the member societies to complete as details change.
• Diarise AGMs or key annual / biennial meetings for when member society key personnel may change and proactively request updated information as these take place.
• Undertake a membership survey, if required.
• Engage with membership through online media (social media, websites, online journal).
• Take overall responsibility for Member Societies under the guidance and supervision of the CEO.

Liaison with Commercial Companies

• Work with ISAC’s Industry Liaison Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.
• Update the details in ISAC’s industry database.
• Identify commercial companies (pharmaceutical / diagnostic) to add to ISAC’s industry database.
• Aid ISAC’s Industry Liaison Group to complete an industry review and produce a strategy document to identify opportunities to increase commercial support for both the Society itself (if required) and for the biennial International Conference of Chemotherapy and Infection (ICC). 
• Identify key prospects.
• Develop tailored approaches to these companies.
• Make these approaches.
• Facilitate discussions and negotiations as they develop.
• Maintain the relationship and engagement with corporate partners and other supporters.
• Fulfil contracts and ensure appropriate representation at the ICC and other meetings.
• Ensure corporate partner programme and sponsorship and exhibition offerings at the ICC and other meetings are complementary.

Communication

• Establish an internal communication / reporting structure and plan with the CEO during the handover phase.
• Produce an external communications plan for the Society to include all aspects of communication if required to include a strategy (24 month cycle) for the newsletter.
• Produce and maintain a database of E-mail addresses and ensure compliance with data protection requirements.
• Design, construct and disseminate a regular newsletter under the guidance of the CEO.
• Take overall responsibility for communication under the guidance and supervision of the CEO.

Website

• Provide recommendations on redesign and usability of ISAC’s current website.
• Be responsible for updating the design and content under the guidance and supervision of the CEO / Executive Officer.
• Work with the CEO / Executive Officer to establish requirements and access.
• Act as the Society’s webmaster to update content as requested.
• Proactively update the content on Member Societies, Scientific and Educational Meetings and Archives.

About ISAC

The International Society of Antimicrobial Chemotherapy (ISAC), a learned society, is a charity and company limited by guarantee and registered in the UK.

ISAC a federation of affiliated member societies, provides a global catalyst to increase the knowledge of antimicrobial therapy and to decrease antimicrobial resistance. By connecting societies from high- and low-resource settings, ISAC fosters collaboration and mutual learning. Central to its mission is the empowerment of national and regional societies, which ISAC recognises are essential agents for local change to occur. ISAC amplifies the voices of the affiliated member societies, enabling context-sensitive solutions to advance healthcare worldwide.

ISAC delivers education through diverse modalities—including an international congress (International Congress of Antimicrobial Chemotherapy), peer‑reviewed journals and an online academy. Further information is available at https://www.isac.world

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Thurssday 3rd September 2026 at 12 noon.

Interested?

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us. 

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning & expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of managing and updating Salesforce or similar databases (D) 

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) 

Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South West region, week commencing 28th September 2026.

The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.

As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.

You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.