Chief Executive — Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, full-time (37 hours per week)
Are you ready to lead a values-driven regional charity and social enterprise that helps people to live the lives they choose?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our next Chief Executive, you will:
- Strategic leadership: Set and deliver a clear, values-led strategy that secures long-term impact and sustainable growth.
- Values leadership: Put Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them.
- Growth & income diversification: Lead business development, win new contracts, and develop social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen senior-level relationships with NHS, local authorities and commissioners; represent Help & Care across systems, media and networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so our outcomes drive commissioning, improve margins and strengthen our reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery plans, and ensure robust risk and compliance frameworks.
Who you are:
- An experienced CEO or senior director from complex, multi-service health & social care or community organisations.
- Proven track record in winning commissioned contracts, tendering and contract management.
- Skilled at building strategic partnerships and influencing at senior system level.
- Comfortable leading transformation and financial sustainability work, with demonstrable budgeting and forecasting skills.
- A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to social justice and co-production.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 20th October 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Recruitment Agency 
21 - 50
Thank you!
About The Role
The Communications Officer will play a critical role in contributing to and delivering The Phoenix Way’s communications
objectives. They will increase public awareness of the challenges faced by Black and Global Majority communities,
highlight the work of our partners, and influence wider change in the funding sector.
This is a dynamic and varied role, requiring a strategic thinker with excellent storytelling, advocacy, and stakeholder
engagement skills.
Main duties and responsibilities
Increase Public Awareness
• Develop and implement a communications strategy that frames the lived experiences of racial inequality through
compelling data, case studies, and human stories.
• Commission and manage research and data-gathering projects (e.g. £10k budget for Equity in Philanthropy report).
• Produce and disseminate research findings in accessible, engaging formats (reports, infographics, videos, blogs, press
releases).
• Deliver and oversee a coordinated social media plan across platforms (Instagram, LinkedIn, X, WhatsApp).
• Lead the press and media strategy, building relationships with journalists, particularly in Black, Asian, third sector, and
mainstream outlets.
Foster Engagement
• Review, update, and embed TPW’s key messaging framework across all channels.
• Work collaboratively with regional teams, partners, and stakeholders to ensure consistent and inclusive messaging.
• Engage and mobilise stakeholders including community organisations, funders, policymakers, and the general public.
• Promote and amplify the work of TPW’s funded partners.
Influence Grant-Making Practices
• Develop and execute advocacy strategies targeting policymakers, government bodies, and philanthropic institutions.
• Create and distribute a Digital Advocacy Toolkit (social media templates, campaign messaging, email campaigns,
petitions).
• Publish and amplify policy briefs, research reports, and case studies to influence systemic change.
• Secure local, regional, and national media coverage to raise awareness of inequities in grant-making.
Empower Marginalised Communities
• Promote TPW’s capacity-building programmes (Community Connect, training, resources, and toolkits).
• Collaborate with partners to co-create resources that help community organisations strengthen governance, visibility,
and fundraising confidence.
• Signpost community groups to external funding opportunities and wider resources.
• Develop creative, inspiring content that educates, informs, and motivates action.
Amplify Impact
• Develop and deliver TPW’s Social Impact Reporting Framework.
• Collect, analyse, and share data on TPW’s impact and funders’ progress toward equitable grant-making.
• Create powerful storytelling content showcasing success stories, lessons learned, and examples of best practice.
• Inspire and engage stakeholders with the Phoenix Way model to foster innovation and collaboration.
General
• To attend and participate in internal and external meetings including London, South and East regions and Ubele
meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities
of the post.
• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work.
• Also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with
the organisations GDPR and Safeguarding requirements.
Person Specification
Essential:
• Proven experience in communications, PR, or campaigns, ideally within the charity, community, or social justice
sectors.
• Strong understanding of issues affecting Black and Global Majority communities in the UK.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives across multiple
platforms.
• Experience managing social media, press engagement, and digital campaigns.
• Ability to translate complex data and research into accessible, impactful content.
• Track record of stakeholder engagement, partnership working, and coalition-building.
• Creative and strategic thinker with the ability to manage multiple priorities and deadlines.
Desirable:
• Experience in advocacy, influencing, or policy communications.
• Familiarity with the UK philanthropy and grant-making landscape.
• Skills in digital design, video, or multimedia content creation.
• Experience working with community-led organisations.
We can offer:
The Ubele Initiative fosters a caring intergenerational creative and flexible work environment that promotes
collaboration, team wellbeing, respect, and professional development.
Salary
£37,000-£40,000 full time, gross per annum
Weekly hours
37.5 hours per week.
Pension
After successful completion of probation, employees are auto enrolled on the Ubele workplace
pension scheme dependant on eligibility.
Holidays
20 days annual leave and 8 UK bank holidays for full time employees, pro-rated for part time.
Flexible Working Location
We are open to applications from candidates across the UK that are willing to travel regularly to our London office
based in North London. We currently operate a 2 days per week office minimum for full time staff with Thursdays
being the anchor day where all staff should attend the office.
Learning
Ubele encourages professional development as a part of our culture and values. Ubele provides,
opportunities for training in mental health and first aid, collaboration, and mentorship. Ubele hosts away days, annual
retreat, local and international courses, learning sessions and social events.
Support
Access to Bright Wellbeing 24hr advice line and counselling service.
Access to Health Assured App
Access to Bright Safe Health & Safety management software and a variety of training courses.
The client requests no contact from agencies or media sales.