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Harris Hill is delighted to be working with Citizens Advice St Albans District (CASTAD) to recruit its new Chief Executive Officer.
CASTAD provides free, confidential, impartial and independent advice to help people overcome their problems. We campaign on the issues that matter to them when their voices need to be heard.
We want to see a world where no one suffers through ignorance of their rights and responsibilities, or an inability to pursue them; and where the underlying causes of people’s problems have been eliminated.
As Chief Executive, you will:
- Deliver high-quality client services to approximately 9,000 users per annum.
- Ensure financial resources are in place to run the service.
- Work with the Trustee Board to define and lead the future strategy and sustainability of CASTAD.
- Execute the agreed strategy by ensuring a detailed and measurable Business Plan is in place, regularly tracked, and reported on.
If you are inspired and excited by what CASTAD does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: circa £50,000 - £55,000 p.a.
Contract: Permanent / Full-time
Location: Citizens Advice St Albans and District, The Civic Centre, St Peters Street, St Albans, Hertfordshire AL1 3JE. (Flexible working will be considered.)
How to apply: Please review the Recruitment Pack for further information about CASTAD, the CEO position and for details on how to apply.
Closing date for applications: 9am Monday 19 October 2026
Both CASTAD and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Are you passionate about creating lasting change in communities?
We are seeking an inspiring, compassionate and strategic leader to become our next Chief Executive Officer.
This is an exciting opportunity to lead a well-established charity that is committed to improving lives, empowering communities and creating opportunities for people to thrive. As our CEO, you will work alongside a dedicated Board of Trustees, staff, volunteers, partners and local communities to shape the future of the organisation, ensuring we continue to deliver meaningful impact while remaining financially sustainable and true to our values.
We're looking for someone who believes in the power of communities, values collaboration and inclusion, and can inspire others to help us achieve our purpose.
About the Role
As Chief Executive Officer, you will provide visionary leadership and be responsible for the overall strategic direction, governance and operational management of the charity.
You will:
- Lead the delivery of our vision, purpose and values, ensuring everything we do reflects our commitment to the communities we serve.
- Develop and deliver an ambitious strategy that responds to local need while building a sustainable future for the charity.
- Champion community voice and lived experience, ensuring the people we support are at the heart of decision-making.
- Inspire, support and develop our staff and volunteers, creating an inclusive, positive and empowering culture.
- Build trusted relationships with funders, commissioners, partners and local stakeholders, acting as an ambassador for the charity.
- Lead fundraising and income generation, securing grants, contracts and new opportunities that enable our work to grow and flourish.
- Ensure excellent governance, financial stewardship, risk management and compliance with charity law and regulatory requirements.
- Provide strategic leadership for safeguarding, ensuring robust policies, procedures, training, and reporting arrangements are in place and that the organisation maintains a strong culture of safeguarding and wellbeing.
- Oversee the effective delivery and evaluation of our programmes, ensuring we continue to demonstrate meaningful outcomes and impact.
- Work closely with the Board of Trustees to support good governance, strategic planning and organisational development.
- Providing appropriate oversight of CLP’s trading subsidiary, CLP Homes, ensuring effective governance, financial management and alignment with the charity’s objectives.
About You
You will be an experienced and values-led leader with a genuine commitment to social justice, equality and community development.
You will bring:
- Experience of leading within the charity, voluntary, community or social enterprise sector (or significant transferable experience with a strong commitment to the sector).
- A successful track record of strategic leadership and organisational development.
- Experience of securing income through grants, contracts, fundraising or partnership development.
- Strong people leadership skills with the ability to motivate, support and develop teams.
- An understanding of charity governance, safeguarding, risk management and regulatory compliance.
- Sound financial awareness and experience of budget oversight.
- Excellent communication and relationship-building skills, with the confidence to represent the charity externally.
- The ability to balance strategic thinking with a practical, hands-on approach.
- A collaborative leadership style that empowers others and promotes inclusion, innovation and continuous learning.
Why Join Us?
This is more than a leadership role—it's an opportunity to make a lasting difference.
You'll lead a passionate team that believes in the power of people and communities. Together, you'll help shape services that respond to local need, influence positive change and create opportunities for individuals and families to reach their full potential.
If you are motivated by purpose, inspired by partnership working and excited by the opportunity to lead a charity with ambition, we'd love to hear from you.
CLP is a small but ambitious charity based in the heart of Eastwood in Rotherham. Our Vision: A thriving local community where people are happy, saf
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