Regional housing manager jobs
How's your job search on our site?
About the role:
Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.
Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.
Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.
This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.
The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.
About you:
- You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
- You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
- You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
- You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
- You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Renters Rights -Caseworker
Salary: £31,101 per annum
Closing date – 04 September 2026
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. We provide a range of services that are designed to improve people’s lives.
At Safer Renting we tackle the abuse of renters and criminality in the private rented sector by leveraging our partnerships with local authorities to hold landlords accountable for providing safe, decent, and secure homes. We also seek to transform the sector through our award-winning research and campaigns.
Our team is very diverse in terms of cultural diversity and lived experience, we offer staff a range of competitive benefits.
The successful candidates will have experience of:
- Empowering individuals with the knowledge, guidance and confidence to exercise and enforce their rights.
- Supporting legal action and securing positive outcomes for individuals through evidence-based case preparation.
- Championing tenant’s interests.
How to apply
Applicants will be required to submit their CV along with a supporting statement outlining their relevant experience and suitability for the role.
You will also be required to download and complete a Criminal Records Declaration Form and a Diversity Monitoring Form, both of which are available on the Work With Us/Job Opportunities page of our website.
We value diversity and warmly encourage applications from disabled and Queer/LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Note Recruiters or Agencies will not be responded to .
The client requests no contact from agencies or media sales.
Are you an experienced Legacy and in Memory Manager who would enjoy the challenge of revitalising and growing a legacy programme for a leading homelessness charity?
We are looking for an experienced manager to join the St Mungo’s fundraising team as our new Legacy and In Memory Manager.
In this role you will help us progress exciting plans to develop our Legacy and In Memory programme introducing new elements such as legacy events and redeveloping supporter journeys.
In this role you will:
- Recruit new legacy and in memory supporters across a range of off and online channels.
- Develop new personalised supporter journeys.
- Design and deliver legacy events, building engagement with new and existing supporters.
- Develop the internal understanding of the legacy programme across key teams and individuals.
- Provide line management and support to the Legacy and In Memory Officer.
You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for someone with experience of managing and growing legacy and in memory programmes. If you can bring the following we would love to hear from you.
- Experience of developing and improving legacy and in memory supporter journeys.
- Strong planning, organisation and project management skills.
- Excellent communication and relationship building skills.
- Proven results in creating and delivering on and offline legacy marketing channels and events.
- Experience managing a legacy administration function.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 12 August 2026
Interview and assessments on: 24-25 Augst 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Drive fundraising growth for a well-established humanitarian aid charity, developing corporate partnerships, community fundraising, individual giving and events that turn support into practical help for people in crisis.
About Goods For Good
Founded in 2014, Goods For Good is a UK humanitarian aid charity that works with businesses to redistribute new surplus, overstock and quality seconds to charity partners supporting people in crisis in the UK and overseas. Clothing, footwear, bedding, toiletries, hygiene products and other essentials reach communities that need them, while usable goods are kept out of landfill.
We are entering a period of transition and growth under our recently appointed CEO, Jo Godsmark. We are now looking for an experienced Fundraising Manager to strengthen our fundraising and help deliver the charity’s next phase of development.
The Role
Reporting to the CEO, you will lead the development and delivery of an organisation-wide fundraising strategy and annual plan, with responsibility for agreed income targets. You will grow income through corporate partnerships, community fundraising, individual giving and fundraising events, while strengthening donor journeys, stewardship and the effective use of our Beacon CRM.
You will manage and develop the Corporate and Community Fundraising Officer and work closely with colleagues leading trusts and foundations, marketing and corporate relationships. This is a hands-on role for someone who can set direction, build lasting relationships and turn plans into action.
About You
You will be an experienced fundraiser with a strong track record of delivering fundraising growth, including responsibility for generating six-figure annual income. You will bring demonstrable success in donor stewardship and in developing income through corporate partnerships, community fundraising, individual giving, campaigns or events.
You will be a confident relationship-builder who can influence and engage others, manage competing priorities and maintain a clear focus on results. You will also be comfortable using a fundraising CRM and performance data to improve supporter relationships, monitor progress and inform decisions.
How to Apply
Interested candidates should submit an up-to-date CV and cover letter and answer the three competency questions posed in the application process. The cover letter should outline candidates' motivation for the role and how their experience aligns with Goods For Good’s mission and future goals. Applicants should include examples of their approach and achievements in fundraising, including any innovative events or initiatives, to deliver greater impact.
Closing date: Friday 28 August 2026
1st stage interviews expected: w/c 14 September with appointment expected early October
The full job description provides further information about the role, responsibilities and person specification.
Goods For Good is an equal opportunity employer committed to diversity, equity and inclusion in all aspects of our work and recruitment practices.
Please write your application in your own words and do not use AI tools to prepare your responses, as we want to understand your personal experience, motivation and approach.
We redirect quality surplus essentials to people in crisis in the UK and globally, tackling waste and delivering dignity and hope.
Role overview
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).
You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.
Key Responsibilities
-
Deliver innovative support across your region to improve health, social, and emotional outcomes for members.
-
Attend specialist clinics to engage with members and professionals.
-
Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities.
-
Support members to access benefits, services, and resources that promote financial stability, health, and independence.
-
Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate.
-
Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction.
-
Recruit and support Shine volunteers.
-
Contribute to regional and national events (face-to-face and virtual) based on member needs and interests.
-
Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training.
-
Promote Shine membership to individuals with relevant conditions.
-
Maintain accurate records using Shine’s CRM (Salesforce database).
-
Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability.
-
Maintain an up-to-date directory of contacts and share relevant information internally.
-
Undertake administrative tasks and other duties as required.
Other Core Requirements of Working for Shine
-
Ability to travel across designated areas.
-
Demonstrate flexibility and willingness to work outside core hours when required.
-
Ability to work from home and manage lone working effectively.
-
Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team.
-
Full Enhanced DBS check, UK Right to Work and satisfactory references required.
Benefits to working at Shine:
-
Competitive salary: Review due April 2027
-
Regular working hours, and no shift work (some very occasional weekends or evenings)
-
3% pension contribution
-
25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
-
Additional annual leave awarded for ‘long service’
-
Opportunity to purchase additional annual leave
-
Broadband allowance for home-based roles
-
Life insurance after 12 months’ employment
-
Access to our Employee Support Programmeand Mental Health First Aiders
-
Support to learn and develop
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Providing specialist advice and support for spina bifida and hydrocephalus



The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Manager – Merseyside
Reporting To: Head of Volunteering
Salary Range: £27,500
Contract Type: Permanent
Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA
Hours/Days per week: 35 hours per week, 8am – 4pm, Monday – Friday
Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Person Specification
You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Duties and Responsibilities
•Responsible for the end-to-end volunteer experience at the Merseyside Depot
•Recruit, induct, and support volunteers
•Handle individual volunteers’ queries and issues
•Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes
•Manage volunteer feedback and implement effective problem-solving techniques and strategies
•Develop and deliver volunteer recruitment campaigns
•Support volunteer events for recruitment and recognition
•Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
•Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
•Act as a local ambassador for the organisation
Essential Criteria
•Robust management skills within a fast-paced environment
•Excellent verbal and written communicator at all levels
•Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects
•Good computer skills including the ability to use Office365 and learn new systems quickly
•Experience of working with volunteers and/or volunteering
•Great interpersonal, networking, and facilitation skills
•Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment
•Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes
•Ability to organise and facilitate events and activities for volunteers
•Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports
•Proven track record in improving and embedding processes and procedures.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Kent.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Kent. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Kent Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Make a difference through evidence, policy, research and campaigning
Citizens Advice Newcastle is seeking an enthusiastic and experienced Research and Campaigns Manager funded by Millfield House Foundation, to lead our research, policy and campaigning work. The role exists to ensure that the experiences of our clients are used to influence local, regional and national policy and practice, helping tackle poverty, inequality, discrimination and unfair treatment.
Working closely with colleagues, volunteers, clients and external partners, you will gather and analyse evidence, identify emerging issues affecting local people, and develop campaigns that bring about positive change. You will represent Citizens Advice Newcastle within the Citizens Advice network and with stakeholders including local authorities, MPs, universities, NHS organisations and voluntary sector partners.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a Senior Project Worker to share responsibility for the effective daily operation of Catching Lives’ services, in the day centre and in the community. They coordinate with the Manager, colleagues, volunteers and external partners to deliver a safe, welcoming and inclusive environment in which people get the help that they need to make positive changes and move on in their lives. The post-holder provides one-to-one support to clients and works alongside the Manager to offer support and oversight to the wider client-facing team. They are the Designated Safeguarding Lead, assessing and escalating concerns in line with our policy and safeguarding best practice, and participating in multi-agency safeguarding work.
Key responsibilities
Tenancy Sustainment
- In conjunction with the Manager and Senior Project Worker, assess and prioritise the need for tenancy support on a case-by-case basis.
- Meet people in the day centre before they move into a tenancy.
- Visit clients in their homes and in community locations to provide practical and motivational support to sustain tenancies and prevent repeat homelessness.
- Share practical skills and guidance to support tenants e.g. paying bills, reporting disrepair, choosing furniture etc.
- Help people get to know their neighbourhood e.g. visiting a local café, GP etc.
- Problem-solve with individuals to overcome challenges or concerns.
- Liaise with other agencies e.g. councils, landlords, social services, housing associations, maintenance contractors to help people sustain their tenancies.
- Apply for individual grants or provide direct support through Catching Lives’ tenancy sustainment budget for specific items e.g. household starter packs.
- Keep accurate records of tenancy sustainment actions and outcomes.
- Make appropriate use of technology provided by Catching Lives e.g. alert systems for checking in and out when lone working.
Community progression
- In conjunction with colleagues, identify people who want to access community activities, education, training, employment or volunteering.
- Make plans on a case-by-case basis, led by the client.
- Develop external relationships and establish referral pathways/signposting to local partners e.g. employment, education, training, volunteering.
- Identify community groups/activities and share relevant information with clients.
- Accompany clients e.g. to open days, taster sessions, course registration.
- Keep accurate records of community progression actions and outcomes.
Who we're looking for
Essential
- Experience of providing one-to-one support or advice to individuals e.g. in relation to housing, benefits, healthcare.
- Good practical knowledge and skills around household/tenancy management.
- Proven ability to work independently and proactively, and to use initiative.
- Experience of managing a workload with varied time-sensitive tasks.
- Experience of coordinating work with colleagues and/or external stakeholders.
- Able to communicate clearly and to remain calm under pressure.
- Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill-health, and other challenges.
- Able to maintain professional boundaries.
- Able to handle challenging behaviour with confidence.
- Able to write and speak concisely in plain English.
- Understanding of, and commitment to, diversity, equality and inclusion.
- Clean driving licence and access to a car for use at work.
Desirable
- Knowledge of current legislation and practice relevant to tenants.
- Experience in a related service e.g. advice, housing and homelessness, employment, community.
- Understanding how to work in a trauma-informed way.
- Experience of following Safeguarding processes with people at risk.
- Fluency in additional languages.
- Lived experience of homelessness and/or experience of using services such as mental health, substance use, criminal justice.
Working at Catching Lives
Catching Lives is a community charity, currently staffed by a team of 10. We’re in the process of expanding with current recruitment, so that we can introduce community-based support alongside strengthening our core day centre offer.
The successful candidate will complete a structured induction that includes shadowing colleagues and visiting local services. Staff typically attend weekly team meetings on Wednesday afternoons, as well as having regular 1-1s with their line manager, and there is confidential access to an employee assistance scheme. The day centre offers free tea and coffee throughout the working day. As well as core training for new starters, there are ongoing training and development opportunities.
The job is open to anyone with the experience and skills listed in the Essential section of the Person Specification below. The post is subject to DBS and reference checks, but please note that our policy does not automatically exclude people with past offences.
We particularly encourage applications from people whose identities are currently under-represented in our team including men, Black and Asian people, LGBTQ+ people and people with lived experience of homelessness.
Please read the Job Description and Person Specification in the Job Pack. Apply on CharityJob with your CV (or a link to your LinkedIn profile) and, importantly, a personal statement telling us:
1. Why you want to work for a homelessness charity, and
2. What specific experience you have that meets the experience requirements listed in the Essential points of the Person Specification?
The closing date is Monday 17 August at 11am. Interviews are planned for 26-28 August 2026. If possible, please let us know your availability on these dates in your application.
Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a Tenancy Sustainment & Community Progression Coordinator to support people as they make the transition from homelessness into accommodation. They provide practical guidance and motivational support to help people manage their tenancies and settle into a new community. The Coordinator supports housed clients to resolve problems so that repeat homelessness is prevented. They also connect people using Catching Lives’ services to community activities or groups, and enable access to employment, training, education and volunteering opportunities so that people improve their skills, confidence, social connection and well-being.
Key responsibilities
Tenancy Sustainment
- In conjunction with the Manager and Senior Project Worker, assess and prioritise the need for tenancy support on a case-by-case basis.
- Meet people in the day centre before they move into a tenancy.
- Visit clients in their homes and in community locations to provide practical and motivational support to sustain tenancies and prevent repeat homelessness.
- Share practical skills and guidance to support tenants e.g. paying bills, reporting disrepair, choosing furniture etc.
- Help people get to know their neighbourhood e.g. visiting a local café, GP etc.
- Problem-solve with individuals to overcome challenges or concerns.
- Liaise with other agencies e.g. councils, landlords, social services, housing associations, maintenance contractors to help people sustain their tenancies.
- Apply for individual grants or provide direct support through Catching Lives’ tenancy sustainment budget for specific items e.g. household starter packs.
- Keep accurate records of tenancy sustainment actions and outcomes.
- Make appropriate use of technology provided by Catching Lives e.g. alert systems for checking in and out when lone working.
Community progression
- In conjunction with colleagues, identify people who want to access community activities, education, training, employment or volunteering.
- Make plans on a case-by-case basis, led by the client.
- Develop external relationships and establish referral pathways/signposting to local partners e.g. employment, education, training, volunteering.
- Identify community groups/activities and share relevant information with clients.
- Accompany clients e.g. to open days, taster sessions, course registration.
- Keep accurate records of community progression actions and outcomes.
Who we're lookng for
Essential
- Experience of providing one-to-one support or advice to individuals e.g. in relation to housing, benefits, healthcare.
- Good practical knowledge and skills around household/tenancy management.
- Proven ability to work independently and proactively, and to use initiative.
- Experience of managing a workload with varied time-sensitive tasks.
- Experience of coordinating work with colleagues and/or external stakeholders.
- Able to communicate clearly and to remain calm under pressure.
- Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill-health, and other challenges.
- Able to maintain professional boundaries.
- Able to handle challenging behaviour with confidence.
- Able to write and speak concisely in plain English.
- Understanding of, and commitment to, diversity, equality and inclusion.
- Clean driving licence and access to a car for use at work.
Desirable
- Knowledge of current legislation and practice relevant to tenants.
- Experience in a related service e.g. advice, housing and homelessness, employment, community.
- Understanding how to work in a trauma-informed way.
- Experience of following Safeguarding processes with people at risk.
- Fluency in additional languages.
- Lived experience of homelessness and/or experience of using services such as mental health, substance use, criminal justice.
Working at Catching Lives
Catching Lives is a community charity, currently staffed by a team of 10. We’re in the process of expanding with current recruitment, so that we can introduce community-based support alongside strengthening our core day centre offer.
The successful candidate will complete a structured induction that includes shadowing colleagues and visiting local services. Staff typically attend weekly team meetings on Wednesday afternoons, as well as having regular 1-1s with their line manager, and there is confidential access to an employee assistance scheme. The day centre offers free tea and coffee throughout the working day. As well as core training for new starters, there are ongoing training and development opportunities.
The job is open to anyone with the experience and skills listed in the Essential section of the Person Specification below. The post is subject to DBS and reference checks, but please note that our policy does not automatically exclude people with past offences.
We particularly encourage applications from people whose identities are currently under-represented in our team including men, Black and Asian people, LGBTQ+ people and people with lived experience of homelessness.
Please read the Job Description and Person Specification in the Job Pack. Apply on CharityJob with your CV (or a link to your LinkedIn profile) and, importantly, a personal statement telling us:
1. Why you want to work for a homelessness charity, and
2. What specific experience you have that meets the experience requirements listed in the Essential points of the Person Specification?
The closing date is Monday 17 August at 11am. Interviews are planned for 26-28 August 2026. If possible, please let us know your availability on these dates in your application.
Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life.
The client requests no contact from agencies or media sales.
The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!
WHO WE ARE LOOKING FOR
As we continue to grow our service across the North West, we are looking to recruit a Family Engagement Officer to join our newly established North West team. This role offers a unique opportunity to play a key part in the growth and development of our vital service, particularly in the Merseyside area. The role is currently being offered at 21 hours per week (0.6 FTE) but has the potential to increase to full time with further development.
As our ideal candidate you will be based in the Merseyside area or within commuting distance, but be happy to travel in and around the wider North West area. You will be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse or other areas when required.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
-
Starting at £15,600 with progression up to £18,000 p/a (£26,000 to £30,000 FTE)
-
21 hours (0.6 FTE) worked across 3 or 4 days
-
28 days annual leave, plus bank holidays (pro rated for part time work)
-
Healthcare Cash Plan
-
Quarterly Staff Recognition Award
-
A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London-only - hybrid role and must be able to commit to a minimum of two days per week in our South London Centre
1st stage interviews: 01/09 over MS Teams
2nd stage interviews: 07/09 face-to-face in our South London Centre
Are you passionate about making a real impact on the lives of young women? Join us as a Philanthropy Manager, where you will play a key role in raising vital funds to support our Women Supporting Women (WSW) initiative.
Too many young women face significant barriers to achieving the economic independence that being employed affords, from low pay and limited opportunities to challenges around confidence, mental health, and caring responsibilities. Without targeted support, these barriers risk holding them back from reaching their full potential. WSW was established at The King’s Trust in 2018 to nurture, empower and inspire young women to build a better future for themselves. To learn more, please click here.
As our Philanthropy Manager, you will build strong relationships with high-value donors, secure significant multi-year gifts, and collaborate with senior volunteers to drive our mission forward.
With a personal income target of £500k+ per year, your efforts will directly contribute to raising £150m over five years, providing young people with the financial and practical support they need to thrive.
Bring your expertise in fundraising, relationship management, and donor stewardship to a dynamic and supportive team. If you’re ready to make a lasting difference, we want to hear from you!
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Philanthropy Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Senior Surveyor – Property Services
Location: Southgate, London
Salary: £58,000 – £65,000 + Benefits
We are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio.
This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.
The Role
Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard.
You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.
Key responsibilities include:
Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.
Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.
Managing contractor performance and building effective working relationships to improve service delivery and value for money.
Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.
Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.
Assisting with complaint resolution, disrepair cases and complex building issues.
Producing regular performance reports and identifying trends to drive continuous service improvement.
Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.
Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.
Participating in the Out of Hours rota when required.
About You
We're looking for someone who combines excellent technical knowledge with strong leadership and communication skills.
You will have:
Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.
A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.
Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.
Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.
Experience managing contractors and driving high standards of quality, performance and customer service.
Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.
Excellent organisational skills with the ability to manage competing priorities and make informed decisions.
Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.
RICS qualification (or working towards an equivalent professional qualification).
A full UK driving licence and access to a vehicle insured for business use.
What You'll Bring
You'll be a proactive problem solver with a passion for delivering excellent customer outcomes. You'll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents.
Successful applicants will be subject to a Basic DBS check.





