Regional Manager Jobs in Lambeth, Greater London
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Data Privacy Manager to join our Information Protection and Compliance team to continue our great work to develop and manage the Age UK data protection privacy programme and to work on programmes of activity as defined by the ICO.
As Data Privacy Manager, you will review, update, and monitor the policies and procedures that are in place to ensure compliance with the Data Protection Regulation 2018 and the Privacy and Electronic Regulation (PECR, 2003) laws, including managing internal data protection activities, advising on data protection impact assessments (DPIAs), training staff, and conducting internal audits.
This role focuses on providing data protection advice to Age UK's various business units promoting a "privacy first" approach to design and development of products and services that involve the use of personal data and your primary aim will be to recommend and oversee measures to address any identified gaps in data protection and security.
The successful candidate will use their experience in data governance to undertake regular due diligence on the key elements of the Age UK data privacy framework, identifying and reporting any areas of practice and procedure that that require focus and remedy to ensure that there is no weakness across the charity and our commercial partners.
This role is offered on a Hybrid / London contract and currently the team meet in our London office once a week.
Must haves:
* Experience of working in a data governance role with responsibility for personal data used in a database marketing environment for a charitable /commercial/financial services industry.
* Experience of communicating with stakeholders at all levels. A willingness to deal with problems or new tasks together with a proven track record of bringing business stakeholders onside.
* Experience in managing and responding to data protection rights requests (SARs) and complaints.
* Able to liaise effectively with both the CRM data practitioners, Marketing and Legal teams as well as operational business partners.
* Experience in reviewing data sharing agreements and data protection clauses in contracts
* A strong understanding of the principles of Privacy by Design and Default
* Excellent knowledge of UK privacy Law and regulations and the ability to transfer that knowledge appropriately.
* Strong communications skills with the confidence to build and manage relationships with senior staff and external suppliers.
* Effective time management, with the ability to multi-task.
Great to haves
* Ideally, a data privacy qualification would be desirable
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role will involve occasional travel to other regional Age UK offices (circa once a quarter).
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About World Child Cancer
Most childhood cancers are curable. We know this because survival rates in the UK and Europe regularly top 80%. But for children in low and middle-income countries, the prognosis is bleak with their chance of survival falling to 20%.
The solution? It already exists. The challenge is making sure that every child gets the diagnosis, treatment and care they need. Yet in many countries, public and professional awareness of childhood cancer is dangerously low. Opportunities for early diagnosis are missed. Referrals are delayed. And there are not enough health workers with the specialist skills to diagnose and treat the disease.
It is children and families that pay the price.
Determined to balance this inequality, World Child Cancer works with local, regional, and international partners in some of the world’s poorest countries to improve: Treatment, early diagnosis, family support and advocacy.
Created in 2007, World Child Cancer is a small yet fast-growing, ambitious international charity.
Overview
The Programme Manager role will be crucial to the success and development of the charity. You will be responsible for the management and delivery of our work in Bangladesh & Nepal, ensuring projects are delivered on time, on budget and to high standard. The role will include responsibility for building relationships with partners and potential new partners. The successful candidate will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.
Key Relationships
- Director of Programmes
- Director of Finance
- Country Programme Coordinators
- UK Programme Managers
- Psychosocial Support Advisor
Person Specification
Essential:
- 3 to 5 years international development experience preferably in the field of global health
- Understands theory and practice of Health System Strengthening.
- Understands theory and practice of capacity building programming.
- Knowledge of programme design and planning of complex programmes, including logframes and theories of change.
- Track record of financial management skills, including budget management and planning
- Experience designing and implementing monitoring and evaluation frameworks, including collection and analysis of both quantitative and qualitative data.
- Excellent organisational, planning and time-management skills.
- Proven experience in building relationships and working in partnership with a wide range of stakeholders
- Fluent English (written and verbal)
Desirable:
- Experience living and working in low middle income countries, preferably in Asia.
- Experience working with healthcare professionals both in the UK and abroad.
- Experience managing statutory grants.
Terms of Employment
- Hours: Part-time (3 days per week)
- Location: UK based, hybrid role: Home working for the time being, with the provision for regular meetings in the office. Office attendance encouraged on Mondays (nr Fenchurch Street, London)
- Contract: Part-time Maternity Cover (subject to successful completion of 3 months’ probation)
- Salary: £34,000 - £38,000 Full Time Equivalent (will be pro rata for 3 days per week)
- Annual Leave: 25 days plus 8 bank holidays pro rata and an additional day at Christmas subject to Board approval
- Other: Opportunity to participate in the cycle to work scheme
Timetable
- Closing date for applications: April 14th, 2024
- First interview: TBC
- Second interview: TBC
- The successful appointment is subject to a satisfactory criminal records disclosure and written references.
The client requests no contact from agencies or media sales.
Fundraising Manager (Grants and Trusts)
Working closely with the Chief Executive, the Fundraising Manager will help secure and sustain existing and new grant income streams from trusts and foundations, corporate partnerships, statutory bodies, and other local or national funders. The Fundraising Manager will work with others to research and identify prospective new funding opportunities, write and submit grant applications, and build strong relationships with donors. They will have strong confidence in presenting AFRUCA to prospective donors and coordinate and maintain strong working relationships with them.
We are looking for a strong candidate able to develop compelling AFRUCA funding proposals tailored to the requirement of each funder. They must have a strong knowledge and understanding of the UK charity sector fundraising landscape. They must possess excellent written communication and organising skills. They must possess sound interpersonal skills with an ability to influence and negotiate with external and internal stakeholders. They must be assertive, able to demonstrate personal resourcefulness in the generation of new revenue and funding streams for AFRUCA.
The Fundraising Manager post is a newly created role within AFRUCA, therefore an exciting opportunity for someone to make it their own and implement ideas and strategies to support the organisation’s growth.
The successful candidate will have at least three years’ fundraising experience and be able to demonstrate a track record of meeting income targets in grant fundraising disciplines, and growing and managing a donor base
Applicants will be sent a application form on receipt of successful CV and cover letter
Interviews will be held in person at either our London or Manchester offices
The client requests no contact from agencies or media sales.
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with?
Right now, we’re looking for a Registered Manager for our Crisis Recovery Service in Ealing.
As well as responsibility for the operational management of the service, including service delivery within policies, procedures and quality standards, the Registered Manager will ensure the service complies with relevant legislation and will oversee the work of a team that comprises of 1 Peer Support Coordinator, 1 Administrator, 1 Community Links Worker and 2 Team Managers that provide line management support for 15 Recovery Workers.
The Registered Manager will also help the Regional Operations Lead to prepare and deliver business plans and budgets. Substantial experience of contract management and the competency it takes to manage regulated activity and attain relevant qualifications as well as meeting the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery/crisis management model and the ability to ensure the safe management of medication.
You are outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills. You will also need skills in managing conflicting demands and priorities, motivating staff and delegating work, as well as a good understanding of managing client risk and safe working practices. A relevant professional social care qualification to support your experience would also be an advantage.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Manager - £29,000 per annum plus LW (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a startup organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The Volunteer Manager (VM) is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors across the regions, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline across the regions, with 5000 new mentors for 2024. This role reports to the Chief Commercial Officer (CCO).
1MM VM’s main tasks include:
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Helping 1MM to scale by sourcing sufficient volunteer mentors who go on to become confirmed matches for high quality mentoring relationships.
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Ensuring mentors coming online have completed the platform mentor training within 1 month, and that this conversion results in sufficient and timely readiness of mentors to meet the needs of programmes with one month’s lead time.
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Providing ongoing support to 1MM’’s Volunteer Providers (eg employer partners), maintaining strong relationships.
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Securing one corporate sponsor per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to mentors.
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Providing a weekly update on various aspects of mentor recruitment, including expected supply, actual registration, and confirmed matching. Share lessons learned on volunteer conversion and matching with the wider team.
For a more detailed job description, please see the job pack attached.
Terms and Conditions:
This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).. We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
3 x Prison Facilitator - London Prisons (HMP Wandsworth, HMP Pentonville & HMP High Down)
Location: London
Contract Type: PermanentSalary: £29,584 FTE
Hours: Part time & Full time Positions Available
Job Type: Full time
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have vacancies to provide a service at HMP Wandsworth, HMP Pentonville and HMP High Down. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, these posts will lead the delivery and development of our literacy and numeracy programme at HMP Wandsworth, HMP Pentonville and HMP High Down, maximising opportunities for people in prison to learn to read.
We have 3 roles available:
1 x full time (35 hours per week) at HMP Wandworth - Salary £29,584 per year
1 x full time (35 hours per week) at HMP Pentonville - Salary - £29,584 per year
1 x part time (21 hours/ 3 days per week) at HMP High Down - Salary £17,750 per year (£29,584 FTE)
All roles will be prison-based.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the w/c 22nd April 2024.
REF-212828
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
As a Strategic Development Manager, you’ll work within the Partnerships Department and play a key role in building on existing significant relationships. In addition, develop new larger Key Partner Relationships and be actively involved with our strategy to selected Church and Event networks. You’ll be required to speak extensively within church and event settings a call to action, asking people to consider supporting the work of Compassion.
To maximise the opportunities from these partnerships and to achieve regional acquisition objectives. The successful candidate would be based in Northwest England and have an existing relationship with the Anglican Church.
Key Responsibilities:
- Actively maintain and promote Compassion UK’s Christian ethos and values
- Contribute to the development of the Partnerships Team strategy
- Work collaboratively across Compassion UK to effectively meet objectives
- Actively maintain and promote Compassion UK’s Christian ethos and values
The successful candidate will be:
- As a confident public speaker, you'll have the opportunity to share your insights and inspire congregations through preaching in churches.
- Your sales and fundraising prowess will be key as you lead the sales process from start to finish, nurturing relationships, and exceeding acquisition targets.
- Weekend availability is essential for fostering partnerships and attending events, making a meaningful impact in the community.
- You'll thrive as a self-starter, managing your time effectively and embracing diverse responsibilities, even while working remotely.
- Fluency in English and proficiency in office systems are prerequisites, as is the ability to travel within the UK and occasionally overseas.
- Have a full driving license and residence in the Northwest of England, you'll enjoy mileage expenses and the opportunity to make a difference in the lives of many.
- There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)
Location, hours and benefits:
Home-based role
*Successful candidates will be based in the Northwest of England.
Hours
35 hours per week over a flexible working pattern with an estimated 24 weekend activities per annum. Although this is a flexible working pattern the core office hours tend to be between 08:00 - 18:00 Monday to Friday, allowing for workload variations.
In return, you will get
• Flexible and sociable working environment
• Prayer and Worship time
• Access to Compassion House gym with shower facilities
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
Apply by
7 April 2024
*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early if we receive sufficient applications for this role.
Please note that we can only consider applicants who presently have the right to work in the UK.
The client requests no contact from agencies or media sales.
Are you an experienced Major Gifts Fundraiser and Manager, with a track-record of leading teams to achieve ambitious targets and a desire to end homelessness?
We are looking for a motivated and experienced major gifts fundraiser to join our team as our Senior Philanthropy Manager.
This is a fantastic time to join St Mungo’s as we look to increase awareness of our work and change the homelessness landscape throughout England. In this crucial role, you will lead a team of four to grow income from individuals supporting St Mungo’s work at a transformational level and will help us meet an income target of £2.3 million in 2024-25.
In this role you will:
- Lead a team of four skilled philanthropy fundraisers (with direct management of two) to achieve an ambitious fundraising target.
- Personally manage a portfolio of donors giving at a transformational level.
- Embed strong stewardship and prospecting approaches to maximise opportunities and support the team to develop their portfolios.
- Collaborate with colleagues within the Fundraising team and across the organisation to identify new funding opportunities, and lead on cross-Philanthropy initiatives.
- Work closely with senior leadership, trustees and St Mungo’s clients to take a strategic approach to major donor fundraising, being the organisational expert.
About you
We are looking for a proactive and driven individual with the ability to think strategically.
You will be an excellent relationship manager with a track record of securing five- and six-figure gifts, who will lead by example in stewarding your own portfolio of donors. You will have the skills and knowledge to provide support and effective line management that will consistently bring out the best in your team.
Overall, you will be dedicated to the overall aims and ambitions of St Mungo’s and working towards our fundraising strategy.
In this role you will be required to work flexibly with 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date for applications: 10 am on 3 April 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
One in 20 adults in the UK has never learnt to read at all, but it is never too late to learn. Read Easy UK is a volunteer organisation that delivers one-to-one reading coaching to adults aged from 18-88 through a network of affiliated, locally run volunteer groups.
With its free, flexible, confidential approach, Read Easy encourages many people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 76 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation, based in north Gloucestershire, which supports this network of volunteer groups.
As our South West Regional Adviser, you would be providing high quality support to our 14 volunteer groups across Gloucestershire, Wiltshire, Avon, Somerset, Dorset, Devon and Cornwall. Your support will ensure that they provide the same for their volunteers and Readers. From meeting with Team Leaders to provide one to one support to delivering refresher training for small groups of volunteers this is a dynamic and rewarding role.
You will need to have experience of working with volunteers; strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
This is a part-time role for 15 hours per week. Please note that this role is home-based, requires flexibility and involves regular travel within the region and occasional evening and weekend working. The successful candidate will have been employed to work with volunteers for at least two years.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Apply by: Thursday 25th of April 2024.
Please note:
- Please apply as soon as possible if you are interested in this role - we will be reviewing candidates on a rolling basis.
About Restless Development
Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most – We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
About the role
We are looking for a Resource Mobilisation Manager to be based in the UK. This is not your typical fundraising role. This is an opportunity for someone with experience in institutional fundraising with an interest in shaping how Restless Development can restore power to young leaders through fundraising and partnerships in line with the ambitions in our new Global Resourcing Strategy. This role would sit on the Resourcing Leadership Team - a team responsible for ensuring the performance of our Global Resourcing Strategy with representatives from each Hub.
We are looking for someone with a background in either trusts & foundations, bilateral, multilateral or programme funding. The successful candidate will work with a network of Resource Mobilisation staff around the world to help us achieve the ambitious target and objectives in our Global Resourcing Strategy; raising £36 million for Restless Development’s work over the next 3 years, whilst also ensuring that more resources are channeled to youth civil society organisations and grassroots youth movements in the Global South so that they are able to drive change in their communities.
The role will be based in the UK, with responsibility for raising funds for the global agency, primarily from UK and European institutional donors.
Key Responsibilities:
Prospecting and donor cultivation:
- Identify, prospect and cultivate funding leads; working closely with Directors and their teams.
- Develop capacity statements and other fundraising resources which outline our expertise across the agency to support donor cultivation.
- Provide high-quality relationship and grant management to existing donors.
- Pitch and promote our work externally, particularly within Northern Europe.
Development of high-quality concepts, offers and proposals to institutional donors:
- Lead on the development of concepts, offers and proposals which showcase the expertise of the agency and are co-created with young people and youth civil society organisations where possible.
- Support with progressing priority global strategy leads and developing concepts and proposals as required.
Successfully implementing strategy:
- Lead on the successful delivery of Restless Development’s fundraising plan and objectives.
- Work to achieve the ambitions, objectives and targets outlined in the Global Resourcing Strategy.
Reporting & Analysis of Programme Funding Performance:
- Development, monitoring, and management of the global funding pipeline and the master reporting database.
- Provide quarterly reporting information and analysis for the global agency.
Collaboration and coordination across the agency:
- Work closely with the Head of Resource Mobilisation, Senior Partnerships Manager (USA), and Regional Resource Mobilisation Managers (Africa and Asia).
- Attend bi-weekly calls with Resourcing staff across the agency to promote a coordinated approach to resource mobilisation and collaboration.
- Provide support to other Resourcing Managers as and where necessary.
- Facilitate learning and sharing across Hubs and Regional Managers to support successful fundraising for the global agency.
- Train Hub based staff teams on relevant resource mobilisation topics.
- Other:
- Occasional international travel may be part of this role, for donor / partnership meetings, programme visits and accompanying donor visits.
Job title: Resource Mobilisation Manager
Location: Waterloo, London
Salary: £42,059(Band-0)
Preferred start date: As soon as possible
Length of contract: 2-years contract
Visa Requirement : Must have the right to work in the UK
Reports to: Head of Resource Mobilisation
Works With : Regional Resource Mobilisation Managers, Hub Resource Managers and Hub Directors
Expected travel: Some occasional travel around the UK and overseas. Occasional evening and weekend work for which time off in lieu will be given.
Skills and experience
Essential
- Recent experience in institutional fundraising, with proven expertise of at least one bilateral donor, large Trusts & Foundations, and UN agencies.
- A successful track record in initiating, cultivating and securing funds from institutional donor agencies (bilateral / multilateral & T&F).
- Demonstrated ability to lead and finalise large scale strategic funding proposals and reports; co-ordinating input from a variety of sources working to tight deadlines.
- Proven experience of remote relationship management.
- Capacity building, training or coaching of others in the area of fundraising.
- An excellent understanding of project cycle management.
- Strong knowledge of current and future development and funding trends.
- Experience in implementing fundraising strategies.
- Excellent written and verbal communication skills.
- Effective networking skills.
- Strong database and data management skills to record and track progress against agency targets
Desirable
- Experience in the international development sector.
- Experience in initiating, cultivating and securing funds from institutional donor agencies (bilateral / multilateral & T&F).
- Experience of designing programmes and donor pitches/offers in one of Restless Development’s key priority areas - Education and Livelihoods, Gender and Sexual Rights, Voice and Democracy and Climate Justice.
- In-country fundraising experience (preferably northern Europe or USA).
- Experience of working overseas (preferably in Africa or SE Asia).
About you
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.
Our value: HEART - We are who we serve. We are brave.
Embeds a values-led culture within their team; both recognising and rewarding behaviour which upholds the Restless Values and professionally challenging behaviours which do not.
Fosters a climate of innovation and continual improvement across their team. Considers external best-practice when adapting plans; acting positively and quickly to assess and resolve issues.
Our value: HEAD - Delivers Quality. We are 100% professional.
Takes full accountability for performance and value-for-money within their team. Ensures team capacity to deliver quality against strategic priorities, and guides their team to develop solutions for anticipated problems.
Takes full accountability for managing a budget and/or programme and/or incidents. Considers the organisational vision, Restless Values, external influences, and long term impact when making decisions. Supports more junior staff with difficult decisions.
Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.
Plays a key role in strategy development. May manage a small team, taking accountability for team performance and creating a compelling leadership vision for their team. Inspires and supports others to take on a leadership role.
Drives their own personal development, committing to new challenges which build capacity for the organisation. Supports team members to fulfil their potential through effective performance management, mentoring and other opportunities for growth.
Our value: HANDS - We are in it together. We listen and learn.
Builds consensus and commitment amongst staff and national partners, using effective communication to navigate difficult topics. Coaches others to communicate effectively.
Utilises their internal and external relationships to enable others to expand their network; creating opportunities for others to broaden their awareness of other parts of the organisation and/or current issues. Cultivates national partnerships.
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
- Birthday Leave
- Access to flexible working.
- Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
- Regular performance management.
- Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
- Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.
To Apply
Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
For more tips on how to apply visit our website here.
The client requests no contact from agencies or media sales.
Community spirit. Ceaseless ambition. Passion that just keeps growing.
Relationship Manager - Legacy Fundraising
£30,000- £35,000 plus
Reports to: Divisional Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Home-based with regular travel around the patch. This patch covers, North Wales, Staffordshire and Derbyshire. Candidates must live in this area or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy.
Closing date: 02 April 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Competency based interview + Task
At Cancer Research UK, we exist to beat cancer.
We are looking for an ambitious, driven people person, passionate about raising awareness and vital funds for Cancer Research UK. Gifts in Wills fund one-third of our lifesaving research and as a Legacy Focused Relationship Manager you will be supporting people to build a legacy that will beat cancer for future generations. You will be building, maintaining, and growing relationships with a wide range of individuals and activities with a focus on legacy giving.
This is an opportunity to have a job which you can make your own. No two days will be the same - whether its visiting CRUK shops to chat to customers, delivering a speech to community groups or giving advice to supporters on the phone.
This is a home based role with significant travel across the patch to maximise community engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters)and 40 percent home based. However is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy.
What will I be doing?
Speaking to supporters in person, at events, on the phone and via email.
Inspiring, developing and managing supporters, offering outstanding and tailored stewardship.
Cultivating leads to support the development of a pipeline of prospective pledgers.
Planning and delivering effective regional events.
Building strong working relationships across the team.
What skills will I need?
Familiarity/understanding of working within a legacy or community fundraising environment is beneficial, but not essential. We are flexible on your background as long as you can demonstrate the skills and experience needed.
Excellent communication and presentation skills.
Experience of working as part of a high performing team, achieving and exceeding targets.
Ability to understand CRUK's vision, purpose, and achievements, sharing this knowledge to motivate and inspire supporters
Excellent networking and relationship management skills.
Proven ability to generate new ideas, adapt style and approach to meet the needs of different supporters.
Experience of working unsupervised with the ability to drive and generate own workload.
Great time management, prioritisation and planning skills.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Join the passionate Legacy and Community Engagement team at Brooke and play a pivotal role in shaping our future.
As the Community, Events and Stewardship Manager you will be the charity’s specialist expert in relationship management & stewardship. Your primary responsibility will be to develop and execute strategies, tactics, and communications for Community Fundraising, In Memory audiences, and Events, with the overarching aim of cultivating supporters who will include a gift to Brooke in their Will. Your role includes overseeing the achievement of community fundraising annual income targets, is the regional voice and presence of the Brooke and upholds the highest standards of stewardship and relationship management.
The ideal candidate for this role will have demonstrable experience in all stewardship strategies both digital and non-digital with a particular expertise in Community Fundraising. You will have experience in events management, with the ability to provide strategic direction across virtual and physical events programmes, prioritising long term supporter engagement and loyalty.
You will also have a track record of relationship building, demonstrating confidence in networking and a proven ability to establish and sustain successful relationships with supporters. Strong project management skills are essential, coupled with prior experience in managing, developing, coaching, and motivating teams and individuals.
Ready to make a lasting impact and shape the future of legacy giving at Brooke? Join us today and be a part of something truly meaningful.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
Ongoing: successful candidates will be interviewed as when we receive their applications
Role Title: Business Development Manager
Reports to: Regional Director (North)
Direct Reports: n/a
Location: Various
Role Purpose:
This role requires a driven and passionate individual to immerse themselves in their region promoting the amazing outcomes that the Kooth services deliver. This position plays an essential part in Kooth’s growth strategy for our child and adult services platforms.
Key Responsibilities:
- Promote the work of our Kooth services for Children, Young People and Adults by developing new sales opportunities for growth and expansion across the region as well as taking an active role in the renewal and uplift activities, including supporting high quality tender opportunities.
- Using existing relationships and understanding to inform and support the discussions; meeting or exceeding quarterly and annual sales targets.
- Build a broad strategic network of stakeholders across the region, NHS, local authorities, GPs, VCSE, Service User groups and other organisations through meetings, events and conferences.
- Work closely with ICS leads to develop high performing and sustainable relationships.
- Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders.
- Use data skills and working with Strategic Commercial Manager (SCM) to create compelling narrative underpinned with high-quality business cases for commissioners that secure new logo service contracts and support renewals.
- Support contract negotiation, on boarding and service mobilisation with successful handover to Customer Success Managers (CSMs).
- Work as a key member of the B2G commercial team, actively contributing to new campaigns to drive forward new sales and promoting Kooth’s services at forums and presenting at regional events.
- Read, understand and influence mental health strategy reports, CYP & Adult plans, developments in the field of young people/adults and mental health and having a clear grasp of the agenda driving our customers/commissioners. Then feeding back to the Head of Business Development, senior management team and locality managers ensuring what is delivered is effective, relevant and innovative.
- Undertake any requests made by the Senior Kooth Leadership Team that are relevant to the post.
Skills/ Knowledge/ Behaviours:
Skills:
- Ability to meet sales and renewals targets and evidence of working in a team to develop and implement business growth strategies and campaigns
- Ability to positively manage client relationships within a complex matrix stakeholder environment
- Ability to work collaboratively within own, and other regional Business Development and Customer Success teams as well as internal departments to ensure information and work flow is optimised
- Ability to network, liaise and hold senior level relationships with the most important partner agencies either statutory, independent and charitable organisations together with ICS lead
- Ability to develop and deliver customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
- Ability to forecast, report and record effectively and accurately in a consistent and timely way using SalesForce
- Work in a way that engages positively with issues of diversity and difference.
- Strong skill set in Microsoft
Requirements:
- A track record of building and maintaining effective and complex client and stakeholder relationships
- Proven experience of working with public sector commissioners to successfully identify and nurture new sales opportunities, turning them into service contracts, working with customer success teams to retain and grow these contracts
- Proven experience negotiating with NHS & Local Authority commissioners and gaining stakeholder consensus that have led to significant contracts
- Proven experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
- Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
- Knowledge and understanding of the changing in commissioning landscape and the impact on mental health and social care services
Benefits:
- Salary (FTE): £43,000-£48,000 (+OTE 40%)
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. Please inform our Human Resources team if you require any reasonable adjustments to ensure your equal participation in our recruitment process.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
We conduct DBS checks for all positions to ensure a secure work environment, especially for roles involving working directly with vulnerable individuals or sensitive data. If successful , we'll request your consent for this standard procedure, maintaining confidentiality and compliance with regulations. For inquiries, contact our Human Res
The client requests no contact from agencies or media sales.
Fundraising Manager
We have an exciting opportunity for an experienced Fundraising Manager to implement the fundraising strategy for an important charity.
Position: Fundraising Manager
Location: Remote with some travel required for in-person meetings and events
Hours: Part-time, 28 flexible hours per week
Contract: 12-month fixed-term contract with opportunity to extend
Salary: £35,200 per annum for 4 days per week
Benefits: 3% employer & 5% employee pension contribution, 24 days personal annual leave, plus bank holidays, with additional discretional leave days at the convenience of the organisation, remote working, and staff development through training and coaching.
Closing date: 3rd April 2024 at 9am
Interview date: Will take place online on the 11th of April 2024
About the role:
The purpose of the Fundraising Manager’s role is to develop the role and fundraising strategy of the organisation. You will support the CEO with creating the role, strategy, systems, and activities of income generation for the organisation. You will lead in securing funds from trusts and foundations through grant applications and develop the individual giving campaign as well as leading the growth and future development of new income streams from individuals, corporate partnerships, and other sources. Within all of this, you will oversee the strategy to grow the Fund HER pot of funds that are growing to distribute to women candidates preparing for future elections.
Key responsibilities will include:
- Work with the CEO throughout the contract to design the role of Fundraising Manager as we develop strategy, systems, and activities within the parameters of a 28-hour working week.
- Develop a fundraising and business development strategy, including individual giving, third sector and statutory bodies to move us towards greater sustainability and diversity of income streams.
- Develop a specific Fund HER strategy to build the pot of funds for us to distribute to women candidates preparing for future elections.
- Work with the CEO and wider team to organise any income generation events as articulated in the strategy.
- Achieve agreed grant income targets through writing successful grant applications and tenders.
- Maintain an up-to-date working knowledge of funders and their criteria, through the ongoing research of potential trust and grant funders.
- Maintain excellent relationships with current funders and develop strong relationships with new and prospective funders to prompt ongoing and increased giving.
- Work closely with the CEO to ensure that funders receive accurate outcomes and impact-focused reporting information within agreed timescales.
- Develop, maintain, and update the organisation’s grant funding database.
About you:
The ideal candidate will be resourceful and organised with great attention to detail. You will be flexible and enjoy variety, with strong people skills to build great relationships with the organisation’s community, funders, and many stakeholders. You will be process-orientated with a proven track record in project management. You will love what you do, have a passion for feminism and community and love the collaborative nature of a creative working environment. You’re a team player but have an entrepreneurial spirit running through your veins which means you transform an idea or a brief into something new and innovative.
You will be a proactive, efficient, and organised individual with excellent coordination and administration skills You will be based in Britain, happy to work remotely and travel to in-person meetings when required.
Essential Criteria:
- Experience in fundraising leadership and identifying new funding opportunities.
- Experience in fundraising and strategic planning.
- Track record of relationship development with funders.
- Track record of effective reporting to funders.
- Achievement of personally agreed fundraising targets.
- Experience in working successfully on multiple projects at the same time.
- Up-to-date awareness and understanding of non-profit fundraising.
- Knowledge of legislative frameworks and good practices that support fundraising management.
- Excellent oral, written, and presentational communication skills.
- Ability to utilise a wide range of management skills and techniques to ensure the effective use of resources and so enable successful project delivery.
- Ability to prioritise workload, plan and organise and ensure that deadlines and agreed targets are met.
- Ability to work independently and use own initiative.
About the organisation:
The employer is a tiny but mighty organisation that works to motivate, support & equip women in all their diversity to stand for elected office in all spheres of Government, providing them with the knowledge, confidence, and skills they need to do it. We demystify the process of standing for elected office and motivate women to create action plans for standing through free workshops and online resources. Whilst our work may appear political at first glance, it isn’t. This work is about women.
The very foundation of our organisation’s existence is prefaced on the fact that we are working with women from all the mainstream political parties and independents. We take no policy position on anything and ensure that we are sharing the stories of women from across the political spectrum to remain completely neutral. Our values define it and our funding and reputation would be at risk were we ever to consider demonstrating a preference for women of one political ideology over another.
How to apply:
Write a one-page summary telling us about fundraising campaigns you have run and what work you have done that is relevant to this work setting out the experience (including work, voluntary, and lived) you would bring to the role and how you hope to gain from the experience. Please ensure your summary explains clearly why you have the experience and skills needed to get the job done!
You may also have experience in areas such as Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Income Generation, Senior Community Fundraiser, Area Fundraiser etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.