Regional Manager Jobs in Manchester
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Job Description – Community Coordinator-Northern Ireland
Reporting to: Regional Manager
Location: Northern Ireland
Contract: Permanent
Hours: Part time, 28 hours
Salary: £23,620 - £24,328 (FTE)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
About FareShare Go
FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using this App we are connecting charities with edible surplus foods. Initially this scheme has been working with Tesco, with a view to roll this service out to all retailers across the UK & Ireland in the longer term. Since launching the scheme last year we have already connected over 7,500 charities with over 2,700 stores.
The role
As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme, through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area.
Main areas of responsibility
- Charity account management: You will carry out virtual calls and in person visits with new and existing charities, and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements.
- Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need.
- Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. You will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking food safety reviews with charities to ensure compliance.
- Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus, you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise.
- FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs.
Person Specification
Essential Criteria
- Have exceptional relationship building skills with a range of stakeholders
- Be a strong communicator who is able to engage with a variety of audiences.
- Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
- Strong problem solving skills
- Self-manage your own performance and workload.
- Have initiative and innovative thinking, in order to shape new/different ways of working
- Have strong IT skills
- Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK.
- Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region.
Desirable
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous.
- Some experience in data analysis and project planning
- Be degree educated or have a strong career history with relevant skills.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
To be eligible for this position, you must hold a valid driver's license and reside in Northern Ireland, or be willing to relocate to the area.
We are seeking to recruit a person with passion for our purpose and a collaborative spirit to be the strategic lead on our football and multisport commitment.
The multi-sport facilities commitment is a key priority within Sport England’s Uniting the Movement Implementation Plan. As part of this commitment, up to £224 million of Government funding is being invested into football facilities for 2022-25 through the Football Foundation, with a minimum of 40% of that investment required to benefit other sports.
We are seeking a strategic lead who will focus on supporting our Active Partnership network to activate football and multi-sport community sites through influencing policy, distributing funds and working closely with key National Governing Bodies, sporting and football stakeholders to develop positive and sustainable relationships.
This role and the work of colleagues, including local Active Partnerships, ensures local communities have more access to places to play football and other sports in their local area and aligns with Sport England’s Uniting the Movement strategy.
The strategic lead will also work closely with the Multi-Sport programme manager and Active Environment lead to oversee the Multi-Sport Activity and Facilities Fund, which was announced last year and which will provide revenue funding to deliver multi-sport activity and some small-scale capital test and learn investment. Close working with the eight regional leads who liaise with local Active Partnerships will also be vital.
The Active Partnerships National Organisation (ANPO) will work on the programme alongside key partners. These include Active Partnerships from across the network to deliver the fund locally, the Football Foundation, the LTA Parks Tennis, England Hockey, and Sport England. The latter has invested £8 million of National Lottery funding across a four-year period.
The fund is an opportunity for local communities to fully benefit from facility activation investment in their area, where an opportunity for new multi-sport activity has been identified. The fund will focus on activating PlayZones and other Football Foundation 3G or grass pitches, parks (Lawn Tennis Association Parks Tennis) and artificial grass pitch sites (England Hockey) in targeted areas. Selection is based on criteria such as Active Partnerships priority places and Sport England’s place-based expansion.
Roles and Responsibilities
•Develop and lead relationships with Sport England and strategic partners, specifically with National Governing Bodies (NGBs) leads and the Football Foundation.
•Link to and support wider areas of football work through Sport England, the Football Foundation, the Football Association and other football partners, ensuring strong connectivity with the Active Partnerships network.
•Be responsible and accountable for developing and delivering against an agreed strategic and operational framework, including risk management, governance, and evaluation.
•Develop and support implementation of strategic frameworks for communication and monitoring, evaluation and learning for the investment, ensuring a joined-up approach to maximise the impact.
•Contribute towards achieving the Active Partnerships National Organisation’s strategy and linking football and multi-sport facilities investment to other pieces of work across the national team.
•Ensure equality equity diversity and inclusion, as well as sustainability, are key considerations for this area of work.
•Be responsible for ensuring that the local Active Partnerships network has the opportunity to be embedded across all areas of football and multi-sport investment including multi-sport facilities and PlayZones.
•Line manage other staff e.g. Programme Manager, Active Environments officer and regional multi-sport leads to ensure they are connected into local Active Partnerships and national sector partners, in addition to supporting their training needs.
•Be the budget holder for all the investment and work with Sport England, to ensure any use of central resource is insight led and effective.
•Create and support the delivery of Communities of Practice and the work plan for the programme.
Knowledge
•Undertaking a leadership role with line management experience.
•Building positive and sustainable stakeholder relationships.
•Project management experience of network wide projects involving multiple partners.
Skills
•Demonstrates an ability to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.
•Demonstrates the ability to lead at a strategic level.
•Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice. Has strong collaborative leadership skills, with an inclusive and diverse approach to working with people.
•Is articulate with excellent written and verbal skills, enabling them to effectively communicate at all levels of an organisation.
•Can project manage, be agile, adaptive and respond quickly, navigating through changing, complex and uncertain environments.
•Can show strength and expertise in best practice ways to share and connect learning and to support continuous improvement.
•Has digital skills to help improve connections, sharing of information and development of resources.
Interview dates
Stage 1 - Friday 10th May - online
Stage 2 - Thursday 16th May - Birmingham
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The British Dyslexia Association (BDA) is a charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential.
This is an exciting new role for the BDA, which has been created with the purpose of recruiting, managing and supporting regional volunteers, leading specific outreach to groups impacted and disadvantaged by dyslexia and resulting life circumstances. This is a varied hands-on role that would suit a skilled volunteering professional, who will use their knowledge of volunteering best practice and experience to help us create the future for outreach volunteering at the BDA.
Location
Home-based (UK), with travel to the BDA office in Bracknell (Berkshire) and around the UK as and when necessary. Additionally, travel to team days approximately 1-2 times a year is required.
Duties and Responsibilities (to include, but not limited to):
·Recruiting, training and supporting regional volunteers and working with a national voluntary panel.
· Develop and implement volunteer recruitment strategies to attract a diverse pool of volunteers.
· Provide supervision and guidance to volunteers to ensure a positive volunteer experience.
· Coordinate volunteer training and onboarding processes.
· Maintain accurate volunteer records, including role, contract information and achievements.
· Monitor and evaluate the provision of outreach services to measure effectiveness and identify areas for improvement.
· Leading specific outreach to groups impacted and disadvantaged by dyslexia and resulting life circumstances.
· Promoting hubs, working closely with Marketing and Communications colleagues and creating referral routes to hub services.
· Coordinating with organisations and stakeholders at a national and local level, for joint working and support of the hubs.
· Creating resources and tools for hub volunteers to run services and for new hubs to establish in a consistent way.
· Evaluating services run by Local Hubs and contributing to knowledge and research on needs, provision and outcomes for people with dyslexia.
· Bringing together the network of Local Hubs, Local Dyslexia Associations and other member organisations - enabling them to share good practice, access training and peer support between volunteers.
· Create and maintain an internal engagement plan that supports the BDA to increase impact and reach through our work with communities, including best practice guidance and tools.
Person Specification
Skills & Experience:
· Experience of engaging and including diverse groups, ‘hard to reach’ and vulnerable beneficiaries.
· Demonstrable experience of volunteer management, including the recruiting, managing, supporting, training and retention of volunteers.
· Able to develop links and relationships with a variety of stakeholders.
· Project management skills, including development of regional services.
· Strong relationship management skills with the ability to influence.
· Excellent IT skills including Microsoft Office 365 (Word, Excel, Outlook, PowerPoint).
Competencies & Personal Attributes:
· Excellent communication skills, both verbal and written.
· An ability to build effective networks that foster collaboration both internally and externally.
· Strong organisational and time management abilities, with the ability to manage multiple tasks and priorities simultaneously.
· Commitment to the mission and values of the BDA.
This post may be subject to a satisfactory Criminal Records Check, from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or Access NI (Northern Ireland).
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at the BDA. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
The client requests no contact from agencies or media sales.
Job Title: Nature Recovery Manager
Advertised Salary: £48,500 + Car Cash Allowance (£450 per month) + Benefits
Base Location: Home-based with requirements for national travel
Overview:
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for a Nature Recovery Manager within our national Environment & Climate Action Team within the Strategy and Impact Directorate. The S&I directorate analyses current and emerging policy and sets the Trust’s strategy and standards for regional delivery across all the Trust’s activities. The Environment and Climate action team is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum, improvement of our protected sites and achieving a net gain in biodiversity across our canal network.
Reporting to the Head of Environment and Climate action, the Nature Recovery Manager will be responsible for developing, implementing, and monitoring the Trusts position and progress on nature recovery. The role includes delivering a long-term action plan to move more of our protected sites to favourable condition and collaborating with other teams across the Trust to develop, fund and deliver projects that increase biodiversity and the abundance of protected species across the network.
Knowledge, Skills/Qualifications & Experience
Key Accountabilities:
- Develop, implement and maintain the Trust’s nature recovery strategy
- Develop and own a national action plan to improve the condition of the Trust’s protected sites to meet the requirements set out in the Environmental Improvement Plan 2023.
- Develop, deliver, and report on a programme of projects and activities enabling the Trust to demonstrate its biodiversity commitments as a 28G authority and that it is delivering an overall net gain in biodiversity across the network. This includes working closely with teams delivering mandatory Biodiversity Net Gain.
- Collaborate with the Fundraising, Marketing, Campaigns and Enterprise functions to deliver high quality, fundable nature recovery projects.
- Ownership of Trust standards relating to protected sites and biodiversity; working with internal technical experts and the Trust’s legal team to ensure that all Trust standards relating to protected sites and biodiversity meet regulatory requirements.
- Working with the Trust’s operational and delivery teams to ensure that standards are delivered and align with business processes through a process of assurance checking.
- Manage external technical input where requires (e.g. from consultants)
- Assist in the investigation of environmental incidents, near misses and ensure the production and dissemination of key learnings
- Producing progress reports (quarterly/ annually/ as necessary) for Defra and the wider public as well as input into our annual accounts and ESG reports
- Producing case studies and other examples of best practice for internal and external audiences
- Developing and delivering biodiversity and nature recovery training
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills:
- Full Member CIEEM (MCIEEM) qualification or equivalent
- Broad understanding of key policy drivers for improving biodiversity in UK organisations, e.g Environmental Improvement Plan 2023, TNFD etc.
- Demonstrable experience of developing and implementing opportunities to improve nature within an organisation with multiple objectives and environmental aspects.
- Practical understanding of the UK regulatory frameworks for biodiversity, habitats, and protected species
- Working knowledge of the key metrics tools for Biodiversity Net Gain (Defra Metric 4.0, UK Habitats and MoRPH) and how these can be used to demonstrate improvements in biodiversity.
- Experience with working with protected sites and the new Natural England framework for categorising and managing pressures, mechanism and actions
- Experience with working with climate change datasets (e.g. UKCP18) to develop adaptation plans for biodiversity under future climate scenarios/
- Authoring company standards and guidance within an Environmental Management System
- Project/ programme management skills
- Developing business cases
Location:
The role will be home-based with an expectation to attend main regional hubs either at Milton Keynes, Birmingham or Little Venice (Paddington) for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring everyone can engage effectively with the digital world? Are you a brilliant influencer who relishes harnessing great policy and research to realise social change? Do you want to work in a pioneering initiative with impact at its core?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Policy & Insights Manager. You must be able to inspire us and our partners and spearhead our public affairs work, including through our National Delivery Plan to unite action to end digital poverty by 2030.
We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change.
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, National Delivery Committee members and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive, working alongside our Head of External Affairs.
A big part of our social change ambition is delivered through our public affairs work; influencing policy makers so that our ambitions are shared with government, companies and with everyone able to deliver to our vision of a world where everyone is able to connect successfully with the digital world where and when they want to. You will also be responsible for drafting white papers, analysing trends and data, and identifying new insights. You will support our Industry Forum, working with existing and new members to broaden the group.
The DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team with support from our PR agency. As such, you’ll lead on delivering our policy and public affairs work, from briefing MPs to developing our policy positions.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. Given the need to attend meetings in Westminster and Whitehall, you will need to live within commuting distance of London.
Key focus areas
- Building relationships with public, private and third sector organisations, including the wider DPA community.
- Working to convene and collaborate with organisations and individuals committed to ending digital poverty.
- Work with colleagues across local, regional and national governments and across political parties to advocate for policies to promote digital inclusion.
- Undertaking research and analysis to understand digital poverty and the impact of policies to address it.
- Managing policy and research projects including the ongoing development of the national delivery plan and supporting ‘proof of concept’ projects.
- Developing commercial and research partnerships with organisations and supporting the development of the industry forum.
- Communicating the DPA vision and perspective through verbal and written communication.
First interviews will be held w/b 6th May 2024 via Microsoft Teams. Second interviews will be held soon after. The role is to start as soon as possible. Please note this role will be subject to a DBS check.
Unfortunately, due to the expected volume of applications and our small team, we will not be able to acknowledge every application. If you have not heard from us by 6th May you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
We are looking for Health Engagement Managert (North of England)
Job Title: Health Engagement Manager (North of England)
Hours: 35 hours per week
Salary: £43,209 per annum
Location: Home-based, with regular travel required across the region and to our head office in London
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
About this role:
- Someone with excellent influencing and relationship skills, you will be able to work with a range of key stakeholders, including NHS organisations, clinical teams, and charities.
- Someone with a proven track record of forming, developing, and evaluating new partnerships to drive change and deliver strategic outcomes.
- Someone with an expert understanding in measuring service outcomes, you will be responsible for providing the evidence of quality, impact and cost effectiveness for services funded and provided by Teenage Cancer Trust within your regions.
- Someone who can work strategically to create robust service delivery plans that will improve outcomes and reduce inequity for young people with cancer.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
First round interviews: 7-8 May 2024
Second round interviews: 13-14 May 2024
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We want you to have every opportunity to demonstrate your skills, ability, and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact HR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Snow Camp is a ground-breaking national youth charity, and we are looking to recruit a fantastic new North West Wellbeing Manager and Programme Support to join our North West team on a 4 day a week contract (30 hrs).
Our accredited programmes are unique and attractive to young people, taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.
You will report to the North West Programme Manager & Head of Snowsports and will be responsible for the delivery of our wellbeing workshops and providing 1to1 wellbeing support sessions to young people. You will also work as part of the North West team to assist with the planning and delivery of snowsports and life-skills focused youth activities run by the Programme Manager and assist with the apprenticeship programme throughout each year.
Experience of working successfully with under-served young people in a range of settings, with a focus on supporting young people’s wellbeing will be essential to the post. Passion for snowsports and supporting young people generally will be a huge advantage!
Youth work, wellbeing support experience, project management, logistical skills, managing relationships, communication and presentation skills will make up the role. Along with experience of delivering group workshops to help young people work towards meaningful goals to improve their emotional wellbeing.
Job Description
- You will spend roughly 2.5 days will be in the Wellbeing Manager role and 1.5 days will be in the Programme Support role each week.
- In consultation with the Programme Manager, to manage the delivery of the Wellbeing Workshops and 1to1 mentoring support needed for young people and apprentices.
- Work with the programme manager to gain the young people’s trust and confidence.
- To assist with delivery and development of The North West’s full snowsports focused journey of youth programmes which take place at Chill Factore.
- Build a good relationship with the North West Programme Manager to help provide support and guidance to young people.
- Support with the management of (currently) 3 x North West apprentices on their 1-year Snow Camp Apprenticeship programme. particularly helping to manage their wellbeing and signpost to other services where needed.
- Ensuring the apprentices have clear personal development plans and objectives.
- Provide effective and inspiring leadership to apprentices and young people.
- Providing weekly 1to1 support sessions for each apprentice.
- Having an understanding and an involvement in the development of their weekly working rotas.
- Supporting with NVQ work & assisting with any challenges that may be faced.
- Ensuring apprentices are involved and supported working on all Snow Camp programmes as the North West staff team.
- Complete Personal Development Plans and Wellbeing Assessments as required with apprentices.
- Attend regular meetings with the other regional Wellbeing Managers to provide a consistent approach and building resources focused on improving young people’s wellbeing.
- Outside of programme days, provide one-to-one mentoring sessions to young people, in-person or remotely, focusing on their well-being and offering support so they can cope with the Snow Camp programme and improve their general wellbeing.
- Be a key team member on the overseas residential for the Excel programme during the Easter holidays. *Valid passport for travel in Europe & Andorra required.
- Use our UPSHOT online database system to keep records and ensure all monitoring and evaluation is carried out.
- Attend external training as required (e.g. Safeguarding and Mental Health Awareness tutor training courses).
- Ensure that all activities and provision you deliver is done safely and in line with organisational policies.
- Support the Programme Manager to ensure all programmes run smoothly and effectively by supporting the delivery of each programme – managing venue instructors, guest speakers, apprentices, youth staff, sessional staff and volunteers as required.
- Support the Programme Manager with recruiting young people for each programme through visits to youth projects, promotion through email to all relevant youth programmes and services and presenting at key stakeholder meetings on youth service provision. Finding new young people in the North West area to support by Snow-Camp will be key.
- Support the Programme Manager with programme administration including finances, SLAs, attendance records, risk assessments, bookings and young people’s records on Upshot.
- Support with management and delivery of trips and overseas residential’s (Snow-Camp Excel, Apprenticeship & Youth Forum Residential’s) as part of Snow-Camp programmes. Including support with all the necessary risk assessments.
- Additional tasks may vary depending on different opportunities throughout the year.
Personal Specification
- A passion and desire to support young peoples wellbeing.
- To provide a nurturing safe space.
- An ability to create engaging and meaningful workshops and resources for young people.
- Excellent communication skills and the ability to build good rapport with young people.
- Self-motivated, innovative, committed and can work independently as well as part of a team.
- To be able to work flexibly based on the programme dates and young people’s schedules, including evenings and weekends.
- An understanding of the importance of safeguarding and providing equal opportunities for young people.
- The ability to enthuse others, to encourage, build confidence and enable others to fulfil their potential. Good interpersonal skills are essential and excellent communication, listening and presentation skills will also be key.
- Ability to work under pressure and to deadlines, across flexible hours and weekends as required.
- Well-developed listening and communication skills.
- Strong IT Skills.
Essential Criteria
- A passion for supporting young people’s wellbeing and mental health.
- At least 2 years’ experience working with young people on a one to one basis.
- Youth Work or wellbeing qualifications.
- At least 2 years’ experience of delivering group workshops and training to young people.
- The ability to ski or snowboard (or willing to learn).
- Sound knowledge of MS Office tools including Word, Excel, PowerPoint and Outlook.
Desirable Criteria
- Counselling qualification.
- Ski Instructor qualifications
- Driving license.
Management and support
The North West Wellbeing Manager & Programme Support will report to the North West Programme Manager & Head of Snowsports Morv Bett who will provide support and guidance.
The Trustee board will determine the overall direction of Snow Camp and will set the overall priorities in consultation with the Director and Senior Team.
Policy Statement
Snow Camp aims to be an equal opportunities employer.
Conditions of Service
The North West Wellbeing Manager and Programme Support must be prepared to work regular evenings, weekends and with occasional weeks away. Snow Camp operates flextime system. Work patterns will change depending on time of year and programme being delivered.
Snow Camp is committed to safeguarding and promoting the welfare of children. This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service (DBS) and two satisfactory references regarding their suitability to work with young people.
How to apply
Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Please contact Morv Bett if you would like an informal chat about the role. We are currently away on our annual youth residential and will be returning on Wednesday the 17th of April where we will be in touch with you as soon as possible on our return.
Closing Date: Friday the 3rd of May 2024 – Early Applications are encouraged.
Interviews: DATE TBC Chill Factore, 7 Trafford Way, Trafford Park, Stretford, Manchester M41 7JA.
Hours: 30 hours a week (4 days) includes some evenings & weekends
Location: Programmes delivered at Chill Factore, Manchester. Office based in Crewe and some travel around North West to visit youth projects is required. This is a hybrid post with work from home opportunities each week.
Salary: £27,500 pro-rata based on full time equivalent (this includes a 10% bonus paid annually in July each year)
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to join a service that makes a difference to older people in Wales? As a Regional Volunteer Officer living in North or Mid Wales you will help meet the Community Assistance Project objectives by recruiting, inducting, training and supporting suitable volunteers within the region to deliver support at a community level, working closely and in collaboration with local partners.
About you:
- You will be able to work with others to deliver successful projects and services
- You will have experience of recruiting, managing and working with volunteers
- You will have experience of establishing and maintaining productive collaborations.
- Be able to negotiate at a range of levels both in and outside the organisation
- You will have experience of networking
- You will have knowledge of Issues affecting older people in Wales and barriers to accessing support
- You will have knowledge of local services in the public or voluntary sector
- You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live
- Live in North or Mid Wales
If successful you will:
- Implement the volunteer recruitment plan for the region
- Process all volunteer applications in a timely and professional way, taking the prospective volunteers through the Community Assistance Project recruitment process
- Ensure all prospective volunteers are inducted with Age Cymru and Community Assistance Project partners across the region
- Ensure the delivery of all the relevant training required
- Provide a mentoring / buddying system for the new volunteers
- Ensure all volunteers have appropriate Disclosure and Barring Service checks prior to starting the role.
- Provide ongoing support to volunteers
- When referrals are received, match the service user with the most appropriate volunteer while ensuring a high quality, timely and responsive service is provided
- Identify and attend relevant networks, publicise the Community Assistance Project, establish community links with all appropriate stakeholders and promote the service through a range of methods
- Promote and cascade information, including real-life examples of positive intervention through all available methods
- Maintain accurate and up to date records in the region utilising our case management system and other databases, to provide for the effective monitoring and evaluation of the project
- Support programme evaluation through surveys and questionnaires
- Make onward referrals internally or externally to provide a holistic support package for service users
Great to haves:
• Ability to speak Welsh (Desirable)
Live in North or Mid Wales (Essential)
What we offer in return:
- Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
- Flexible Hours Working Scheme
- Employer pension
- Generous life assurance up to four times your annual salary
- Healthcare cashback plan
How do I apply for this role?
Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter.
Additional Information:
Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
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Applications without a covering letter will not be considered. Candidates must live in North or Mid Wales
The client requests no contact from agencies or media sales.
Continuous challenges. Heaps of autonomy. Involvement in absolutely everything.
National Operations Manager
£52,000 - £60,000 plus
Reports to: Head of Retail Operations
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Home Based (travel required throughout the UK, including our Stratford and Oxford locations)
Closing date: 21st April 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: There will be a 2 stage interview process for this role
At Cancer Research UK, we exist to beat cancer.
We're looking for an inspiring National Operations Manager to support and deputise for the Head of Retail Operations, and you will be the central point of contact for Retail for both internal and external stakeholders.
You will be the central point of contact on all day to day operational, development and income opportunities for Retail, leading on and implementing projects which have potential national scale. As well as successfully develop and lead the retail support team to deliver retail and wider trading objectives.
What will I be doing?
Work with the Head of Retail Operations in the development of the retail strategy to deliver the 10-year plan and growth projections.
To provide leadership and direction on a number of complex projects, identifying and supporting the KPIs, recruit project team/stakeholders and provide timely updates to the head of retail operations.
To provide leadership to the retail support team, ensuring objectives and kpi's are met and delivered.
To build an effective and collaborative relationship with, and provide leadership and direction to, the Operational Support Manager to ensure trading's service and support needs are delivered.
To develop excellent relationships and work collaboratively with key internal stakeholders and CRUK departments both inside and outside of our directorate. As well as providing advice and information to the Divisional Business Managers, where appropriate provide support with projects and trials.
To build a network of external experts, to ensure sector knowledge remains current and future thinking and available to Retail SLT.
Deputise for the Head of Retail Operations in their absence.
What are you looking for?
Significant analytical skills and the ability to work with complex information. Experience of identifying, monitoring and meeting customer needs using sector lead insights.
Commercial or charity retailer with experience in a field management capacity of working in a large and complex organisation, understanding leadership and management of multi-site retail shops at a national or regional level.
Experience in working within a large complex, matrix led organisation, comfortably navigating stakeholder requests and representing retails own strategic aims and goals.
Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy.
Evidence of strong leadership and people management, inspiring and empowering team members to believe in the vision and direction of a role, its department and the organisation. As well as experience of Project Management including development, implementation, review and monitoring success.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Reports to:
Assistant Director, International Fundraising
Salary:
£38,000 - £43,000
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Be aware of GDPR and its implementation in European territories
- Perform and manage any other projects or duties requested by the supervisor
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
Working hours - 22.5hours per week. This is a job share. The job share working days will either need to be Friday, Monday, Tuesday or Thursday, Friday, Monday.
The Head of South England & Wales is responsible for leading our vision to end the need for food banks in South England & Wales. This role will lead our team of Network Leads and Area Managers as they empower every food bank to orientate their work towards ending the need for their services through the provision of bespoke support, enabling them to reduce the numbers of people requiring emergency food. This role will work with key national partners in South England and Wales to support our network to tackle the underlying drivers of poverty.
Role responsibilities
· Responsible, as a member of the organisation’s Senior Leadership Team for leading the delivery of the Trussell Trust strategy for ending the need for food banks in South England and Wales, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network.
· Lead the Area team in South England and Wales to ensure the safe and effective operations of the food bank network, in partnership Trussell Trust’s People Directorate.
· Oversee the investment in and upskilling of our Area team to ensure they have the capacity, skills and resources required to deliver the five-year strategy and support to food banks.
· Drive the delivery of the baseline service for food banks across South England and Wales, ensuring tools, resources, services and systems are fit for purpose and tailored to local contexts.
· Oversee the effective roll-out of strategic projects, partnerships and resources to food banks across South England and Wales, in collaboration with other Directorates, that help to reduce the need for food banks and tackle the underlying drivers of poverty.
· Work with the Strategy & Impact team and Policy, External Affairs & Research teams to ensure effective cross-departmental working on network facing policy and research opportunities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
· Leading complex delivery programmes nationally and locally,
· Expertise of significantly growing services and programmes; leading, motivating and inspiring teams; leading culture change.
· An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
· Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
· Role model inclusive behaviour and leadership.
Key Stakeholders
· Director of Operations
· Operations Leadership Team
· Head of Pathfinding
· Head of Financial Inclusion
· Head of Strategic Communications
· Head of Brand and Marketing,
· Head of Audience Insight and Engagement,
· Head of Supporter Retention and Development
· Head of Strategic Church Engagement
· Head of Strategic Development and Head of Evidence and Impact
· Head of Policy and Research
· Network Leads and Area Managers
· Head of Safeguarding and Quality
· Head of Volunteering
· Food Bank Network
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
The Financial Inclusion Managers will play a central role in helping us achieve our vision for an end for the need for food banks in the UK. This is a varied, proactive and fast-paced role responsible for day-to-day coordination of local and regional projects and partnerships and providing direct support to food banks in your local area. The role will focus on delivering support and services to Trussell Trust food banks and partner organisations to develop and optimise timely access to financial inclusion support to those visiting (or at risk of needing to visit) food banks including through individual meetings, development visits, regional events, training sessions and national conferences.
Role responsibilities
· Assist food banks to develop their financial inclusion offering by providing advice and support to develop new initiatives and partnerships, optimise existing ones and/or develop referral relationships with advice sector partners
· Support good practice in service models, quality assurance processes, governance, monitoring, evaluation and reporting, referral pathways and engaging volunteers and promote a culture of learning and improvement and participation of diverse communities with lived experience.
· Build and maintain strong relationships with food bank staff and volunteers, as well as establishing effective partnerships with a range of stakeholders including (including those that work with specific diverse groups who are affected by poverty). This would include working with advice providers, local authorities, community organisations and churches (who are often involved in the governance and running of food banks) to build understanding of and commitment to the importance of effective financial inclusion provision in contributing to ending the need for food banks in local communities.
· Work closely with relevant Network Leads and Area Managers to ensure that support provided is well-aligned and integrated with Trussell Trust’s wider support offer
· Organise and chair regional training, clusters or events for managers, advisers and volunteers to promote co-operation and sharing of good practice around financial inclusion
· Contribute to the understanding of the Financial Inclusion team of the good practice, opportunities and challenges taking place within your area and support the development and promotion of national financial inclusion initiatives
Person Specification
Technical skills and minimum knowledge:
· Excellent knowledge of the advice and financial inclusion sector
· Experience of delivering training and presentations
· Experience of planning and managing innovative projects
· Experience of designing and leading participation of people with lived experience and utilising data and insight to tailor delivery to the needs of diverse communities
· Experience of managing stakeholder relationships, particularly working with local community organisations in a community development context
Behaviours and competencies:
· Excellent communication and interpersonal skills
· Excellent problem-solving abilities
· Well-organised and able to juggle competing priorities
· Demonstrate a commitment to the values of the Trussell Trust and in particular, empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Able to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.
Key Stakeholders
· Food banks
· Area Managers and Regional teams
· Network Services
· Volunteering
· Policy & Research
· Partner organisations
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re- entering work after a career break, people who are LGBT+, from Black, Asian and Minority
Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player. This role will involve delivery of our workshops across Scotland, so the ideal candidate will be based locally.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and positively encourage people from underrepresented backgrounds to apply to join our team.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About Kinship:
If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship.
We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t.
Our vision is for a society where every kinship family has the recognition, value and support they need and deserve.
What you need to know about this role:
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences.
Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities. You will not be responsible for logistics.
What you’ll need to achieve in this role:
-
Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team.
-
Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20-30 over a 12-month period).
-
An in-depth understanding of kinship care in England (we’ll provide training and support).
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Consistent approach across training experiences, following manualisation processes.
-
Effectively facilitating roundtable discussions (as part of the roadshow format).
-
Supporting consultation events with kinship carers to support co-design of the service.
-
Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
-
Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
-
Ensuring training is accessible and adapted as required.
-
Be comfortable being a ‘face’ for the service in promotion, in person and for online resources.
-
Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
-
Contribute to online resources as required.
-
Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
-
Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
-
Work with local authority partners to create regional content for in person introductory training workshops at peer support groups.
-
Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
-
Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development.
-
Actively contribute to a delivering high performance across the team. Commitment to personal development.
-
Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Essential experience, skills and abilities:
-
Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
-
High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
-
Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
-
Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
-
Excellent Powerpoint skills.
-
Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
-
Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
-
High degree of confidence using technology, or willingness to develop and take accountability for using technology.
-
Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
-
A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
-
Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
-
To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
-
Non-judgemental (reflected in language and behaviour).
The client requests no contact from agencies or media sales.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About the role
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England.
A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally.
Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training.
What you’ll need to achieve in this role:
Key responsibilities:
· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience.
· Consistent approach across training experiences, following manualisation processes.
· An in-depth understanding of kinship care in England (we’ll provide training and support).
· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
· Occasional face-to-face training delivery (for regional roadshows where appropriate).
· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
· Ensure training is accessible and adapted as required.
· Be comfortable being a ‘face’ for the service in promotion and online resources.
· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
· Contribute to online resources as required.
· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
· Work with local authority partners to create regional content for online introductory training workshops.
· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development.
· Actively contribute to delivering high performance across the team. Commitment to personal development.
· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Knowledge, abilities, skills and experience
Essential
· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills.
· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
· Excellent PowerPoint skills.
· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
· High degree of confidence using technology, or willingness to develop and take accountability for using technology.
· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
· Non-judgemental (reflected in language and behaviour).
Desirable experience and knowledge:
· Experience presenting content in video format.
· Experience of using Salesforce.
· Knowledge and understanding of kinship care and/or children and families who need support.
General attributes:
· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
· Flexible and willing to travel for work occasionally across England.
· Excellent written and spoken English
· Right to work in the UK
Your main relationships will be with:
· Team Leader - Online
· Training and Learning Lead
· Training team colleagues including Training Facilitators
· Training Officers
· Associate Director of Advice, Training and Information
· Advice, Programmes and Peer Support Teams
· Kinship carers
The client requests no contact from agencies or media sales.