Relationship development manager jobs in epsom and ewell, greater london

Contract:  Fixed Term Contract for 12 months, full time 40 hours p/week over 5 days 

Salary: £43,820 - £54,074 per annum plus £3,954 London Weighting Allowance  

Location:   London SW1V 1QQ  

Closing date:  20th July 2025 

Interviews: W/C 28th July 2025  
 

As a Veterinary Surgeon, you won’t just be practicing medicine; you’ll be making a meaningful impact on vulnerable animals and the people that depend on them.

More about the role

Veterinary Surgeons at Blue Cross work on a healthy mix of emergency and routine treatments where our vets are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice. 

With a shift pattern of Monday-Friday 9am-5pm, this provides you an excellent work-life balance. You will be a part of the evening and weekend rota, which is shared between vets based across Victoria, Merton and Hammersmith resulting in about 1 evening shift a month and 1 weekend day shift (compensated by time in lieu) every 6 weeks. Your hours will be based primarily at Victoria however we will need you to have the flexibility to support pets at our other sites when needed. 
 

About the hospital 

The Blue Cross Victoria hospital has been in operation since its opening in 1906, remaining steadfast in its commitment to helping pets and their owners in need.

Equipped with state-of-the-art veterinary facilities, you will be joining a hospital that spans six floors with six consultation rooms, two theatres, four minor procedure rooms and a laboratory including an ambulance service dedicated to transporting animals to and from the hospital. 

Victoria is a 24-hour hospital with a dedicated night team, allowing for much desired case continuity. You will take an active part in our team development days, where once a month we provide emergency services only, allowing time for in-house cadaver training, case discussions and team meetings.

We are proud to have attained the Silver ISFM cat friendly award and the Dogs’ Trust Dog Friendly Accreditation.

About you

We're looking for a pragmatic and competent Veterinary Surgeon who thrives in a team environment. You'll demonstrate excellent communication skills and a commitment to delivering compassionate care to our patients and their owners. 
 
With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. 
 

Essential qualifications, skills, and experience: 

• Member of Royal College of Veterinary Surgeons  
• Demonstrable small animal or mixed practice experience  
• Sole charge experience  
• Excellent written and verbal communication skills in English  
• Ability to demonstrate understand and application of our Blue Cross values.  

Although not essential, it would also be great if you had: 

• UK small animal or mixed practice experience 
• UK driving licence   

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Redemption Roasters Case Worker

Introducing Redemption Roasters

Redemption Roasters has a clear mission: to reduce reoffending through coffee.

Our coffee is roasted behind bars at HMP The Mount, and we reduce reoffending by: (1) employing prison residents in our roastery, (2) providing barista and technician training in UK prisons and the community and (3) employing prison leavers (our participants) in our 12 London coffee shops. 

By providing paid employment, in-house case work support, and on-going training, we create an environment that supports our programme participants to lead a positive life away from the Criminal Justice System. 

The role of Case Worker

Redemption Roasters is looking to appoint a dedicated Case Worker to deliver personalised support to participants employed across our London coffee shops.

In this role, you will meet one-to-one with participants to support their employment journey. You will use case work sessions to talk through concerns or challenges, discuss professional development and support participants to progress positively. You will play an important role in creating a safe, inclusive and supportive environment that enables participants to succeed.

The successful applicant will be offered comprehensive on-boarding and training, with opportunities to shadow experienced members of the Redemption Roasters team.

Duties

• Effectively manage a caseload of participants, delivering one-to-one support that is tailored to each individual’s needs and goals across all 12 shops. 
• Support participants trained by Redemption Roasters (in-custody and the community) as they prepare for trial-shifts and look to move into employment. 
• Visit Redemption Roasters training programmes in partner prisons to discuss employment opportunities and meet participants ahead of release. 
• Build strong relationships with participants, whilst maintaining professional boundaries.
• Work collaboratively with the Redemption Roasters Shop Managers to support the professional development of participants employed in their shop. 
• Utilise partnership working, signposting and referrals to other organisations to support the positive progress of participants.
• Act as Designated Safeguarding Lead for Redemption Roasters, leading annual policy reviews and ensuring best practice is followed.

Personal specification

Essential

• Experience working with and supporting vulnerable individuals with complex needs
• Empathetic and kind, with a strong belief in the Redemption Roasters mission
• Ability to deal with challenging behaviour and conduct difficult conversations
• Experience balancing competing needs and priorities, with excellent time management
• Understanding of safeguarding requirements and processes

Desirable

• Lived experience of the criminal justice system (either direct or indirect)
• Understanding of the criminal justice system, license restrictions, probation and criminal record disclosure
• Experience assessing risk and making decisions relating to safeguarding, ideally working as a Designated Safeguarding Lead
• An interest in coffee, with insight into working in a coffee shop or hospitality setting

Terms & Benefits

• Permanent contract, 40 hours per week. 
• Salary: £30-35k, depending on experience.
• 28 days annual leave (including bank holidays), with an additional day of annual leave for each year of service up to 5 days.
• Unlimited free hot drinks in Redemption Roasters coffee shops, with discounts on food. 

To Apply
To apply for this role, please submit a CV and short cover note via our hiring platform here. The application should be addressed to Rosemary Ashworth, Head of Impact. The deadline for applications is Friday 18th July at 10am, although applications will be reviewed on a rolling basis.
 

Salary: £29,000 - £33,600
Contract: Full-time/permanent
Location: Remote
Closing date: 16th July
Benefits: 6% pension, health and wellbeing support, work-life balance and cycle to work scheme

We have a great opportunity for a Senior Individual Giving Executive working for a fantastic national children’s charity.

This role will project manage a range of Individual Giving campaigns, which have substantial income and expenditure budgets. The role will sit within the Acquisition team, focusing on regular giving and weekly lottery, and work within the development and stewardship teams on appeals, raffles.

As part of this exciting role, you will manage a portfolio of innovative and high-performing campaigns across digital, direct mail, DRTV, and more. You’ll work with leading creative and media agencies, contribute to strategic planning, and help shape the future of supporter engagement.

Being remotely based and flexible in working pattern, as well as a strong focus on professional development, this role is perfect for someone looking to step up in their fundraising career.

To be successful as the Senior Individual Giving Executive, you will need:
 

• Proven experience managing direct marketing campaigns across multiple channels
• Strong budget management skills, including forecasting and reporting on income and expenditure
• Excellent stakeholder management and communication skills, both internally and externally

If you would like to have an informal discussion, please give us a call and ask for Jake. 

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website. 

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

If you would like to discuss this role with us, please quote the reference 2634JP
 

As Health & Wellbeing Coach Lead, you will oversee and support a small team of coaches, while also delivering personalised, one-to-one coaching yourself. Working closely with Primary Care colleagues and community partners, you’ll help design and deliver a person-centred, holistic programme that empowers people to manage their health and wellbeing more confidently and reduce reliance on clinical interventions.

About the role:

Are you a strategic fundraising leader with a passion for building meaningful donor relationships and driving philanthropic impact? Imperial College London is seeking an exceptional individual to lead our Regular Giving and Legacy Giving programmes as we prepare for an ambitious new campaign.

What you would be doing:

As Head of Regular Giving and Legacy Giving, you will shape and deliver sector-leading programmes that inspire gifts up to £50,000 and legacy contributions from alumni and supporters. You’ll lead a talented team and oversee multi-channel fundraising campaigns, donor journeys, and stewardship initiatives that support Imperial’s world-class research and education.

You’ll play a pivotal role in:

• Developing and executing innovative fundraising strategies.
• Growing donor acquisition, retention, and income.
• Leading a high-performing team and fostering a culture of excellence.
• Collaborating across Advancement and the wider College to embed giving into the Imperial experience.
• Managing a portfolio of mid-level donors and legacy pledgers.

What we are looking for:

We’re seeking a dynamic and experienced fundraising professional who brings:

• A strong track record in mass fundraising, digital campaigns, and donor stewardship.
• Experience managing successful legacy giving programmes.
• Strategic thinking and data-driven decision-making.
• Excellent leadership and interpersonal skills.
• A passion for higher education and making a lasting impact.

What we can offer you:

At Imperial, you’ll be part of a vibrant, inclusive community at the forefront of science, technology, and innovation. You’ll have the opportunity to shape the future of philanthropy at one of the world’s leading universities, with access to professional development, flexible working, and a supportive team environment.

Further Information

This is a full-time, open ended role based at White City Campus.

Closing date: 29 July 2025

Role Title: SHEQ (Safety, Health, Environment & Quality) Officer

Contract Type: Regular

Reporting To: Director of Global Workplace Services, Global Operations

Program/Department/Unit Name: Global Operations

Location: London

Team Name: Workplace Services

Role Purpose

The SHEQ Officer is responsible for overseeing, implementing and managing health, safety, environment and quality management systems to ensure a safe, compliant, sustainable and efficient working environment. This role encompasses a wide range of responsibilities across our global workplace portfolio:

• Development and management of our global Health and Safety management system.
• Development and management of workplace environmental, sustainable and wellbeing practices.
• Development and management of a workplace quality and supplier governance system to ensure efficient, effective, and safe workplace operations as delivered by external vendors or otherwise.

Key responsibilities

As the SHEQ Officer, your key responsibilities are as follows:

Health & Safety:

• Develop, implement, and maintain a health and safety system that complies with legal requirements and best practices.
• Conduct regular audits, inspections, and risk assessments to identify potential hazards and implement corrective actions.
• Oversee the creation and maintenance of local risk registers
• Deliver health and safety training to employees, promoting a culture of safety and awareness.

Environment, Sustainability and Wellbeing: 

• Develop, implement, and maintain an environmental management system that aligns with legal regulations and sustainability best practices. 
• Conduct regular environmental audits, inspections, and impact assessments to ensure compliance and identify areas for improvement.
• Implementing, maintaining and continually improving office initiatives across the organization  
• Provide training and guidance to employees on environmental policies and sustainability to promote responsible practices.

Quality Management & Supplier Governance:

• Develop, implement, and maintain quality practices that meet industry standards and regulatory requirements. 
• Conduct regular quality audits, inspections, and process evaluations to ensure continuous improvement and compliance with quality standards. 
• Establish and oversee supplier governance programs to ensure vendors meet quality, compliance, and performance expectations. 
• Perform supplier audits and assessments, working closely with vendors to drive improvements and maintain product and service quality. 
• Provide training and support to employees on quality procedures and best practices to enhance consistency and efficiency.

Emergency Preparedness & Disaster recovery & Business Continuity:

Partner with our Global Security team, local Global Operations staff and other key Operations units to:

• Develop and maintain local office emergency response, disaster recovery, and business continuity plans to minimize disruptions.
• Conduct risk assessments and regular training to ensure employees are prepared for office related emergencies.

Reporting & Documentation:

• Maintain accurate records of health and safety risk registers, incidents, maintenance activities, compliance reports and file with relevant authorities.
• Analyze data to identify trends, assess risks, and provide insights for continuous improvement.

Continuous Improvement & Innovation:

• Identify opportunities for improving safety practices, energy efficiency, and sustainability in Workplace Services.
• Stay up to date with industry trends, technological advancements, and regulatory changes, implementing best practices as applicable.

Key internal relationships

Global Operations Associate Directors, Global Operations Officers; Global Security and Risk; Real Estate Portfolio Renewal.

Key external relationships

Facility Management and Real Estate Projects partners.

The ideal candidate

• Relevant Health and Safety qualification
• Relevant qualifications in Environmental, Quality and Wellbeing practices, including audits.
• Educated to a degree level (or equivalent substantial industry experience).

Health & Safety Experience:

• Proven experience in health and safety management, including developing and implementing safety policies and procedures.
• Familiarity with safety legislation, regulations, and standards (e.g., OSHA, ISO 45001).
• Experience conducting risk assessments, safety audits, and incident investigations.

Environmental Management Experience:

• Proven experience in developing and implementing environmental policies and management systems. 
• Strong knowledge of environmental regulations, standards, and best practices (e.g., ISO 14001, EPA regulations). 
• -Experience conducting environmental audits, impact assessments, and sustainability initiatives.

Quality Management & Supplier Governance Experience:

• Demonstrated experience in quality management, including implementing and maintaining quality control systems. 
• Familiarity with industry quality standards and frameworks (e.g., ISO 9001, Six Sigma, GMP). 
• Experience in supplier governance, including supplier audits, performance evaluations, and compliance monitoring.

Training and Communication:

• Proven experience delivering health and safety training to employees across various levels.

Emergency Response and Preparedness:

• Experience in developing and implementing local office emergency response plans, disaster recovery, and business continuity plans including evacuation procedures and first-aid readiness.
• Familiarity with conducting emergency drills and training staff on office safety protocols.

Data Analysis and Reporting:

• Experience in gathering and analysing data, tracking key performance indicators, and providing reports.
• Ability to identify trends and recommend improvements.

Languages:

• An excellent knowledge of English. Fluency in other languages, would be an asset.

What we offer 

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:
  • Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.
  • Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).
  • Exceptional retirement savings plan (non-contributory for employees) and life insurance.
  • Progressive paid parental leave, reproductive and family planning support, and much more.
• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

Who we are

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.

Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

Additional information

Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.

We are committed to providing reasonable accommodations for candidates with disabilities.

We are working in partnership with a Richard House Children’s Hospice to secure their new Head of Fundraising. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a key member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.

An exciting opportunity has risen for a versatile and driven Head of Fundraising. The postholder will be responsible for leading the development and delivery of the fundraising strategy, implementing the fundraising plan, overseeing the fundraising budget, and ensuring compliance with fundraising regulations. This role has strategic accountability for fundraising, but will be hands on, involving operational fundraising that delivers crucial short- and medium-term funding impact, as well as longer-term and sustainable income sources for Richard House.

This role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• Proven fundraising experience and a sound working knowledge of the main fundraising methods and streams.
• Track record of delivery at operational business level, with the ability to impact at strategic level, including translating strategic vision into clear direction for the organisation and line reports.
• Experience of maximising fundraising effectiveness and efficiency by using and developing a CRM.
• Exposure to management of salaried staff and/or volunteers, delivering fundraising targets, and with a proven ability to recruit, train and monitor performance.

Excellent communication skills, with the ability to influence and persuade. An innovative, and proactive leadership style, with the ability to inspire others to maximise their potential, will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed.

Closing date: 15 July 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation.  The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building. 

As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.

Virtual Fundraising Officer

Salary: £24,000 - £28,000
Contract: 1 year FTC – maternity cover
Location: Remote – offices in London and Glasgow if needed
Closing date: ASAP - post requires urgent placement and will be closed when suitable candidate is found
Benefits: 5% pension, cycle to work scheme, training and development budget

We have a great opportunity for a Fundraising Products Officer working for the National Autistic Society, reporting to the Head of Public Fundraising. This is an exciting chance to take ownership of innovative fundraising campaigns, develop your project management skills, and contribute to a mission-driven organisation that values flexibility, inclusion, and professional growth.

As part of this exciting role, you will lead on the delivery of engaging virtual and social fundraising campaigns such as “Walk 5k in April” and “100 Miles in October Challenge.” You’ll manage the full product lifecycle—from ideation and planning to execution and performance analysis—while working with cutting-edge digital platforms like GivePanel and Meta. You’ll also collaborate with internal teams and external partners to ensure a seamless and inspiring supporter experience.

To be successful as the Fundraising Products Officer, you will need:

• Strong project management skills preferably with experience delivering fundraising campaigns or events
• Proficiency in digital platforms and tools such as Meta, GivePanel, and Google Analytics
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across teams

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

The Creighton Centre is a well-established local charity based in Hammersmith & Fulham, dedicated to supporting older, disabled, and vulnerable adults. Through a wide range of services, we aim to reduce social isolation and disadvantage by offering practical support, meaningful connections, and emotional wellbeing.

We are currently seeking a compassionate, proactive, and engaging Project Worker to join our Learning Disability Outreach (LDO) team.

You will work directly with adults who have learning disabilities, supporting them to lead more independent, connected, and fulfilling lives. The role involves a mix of 1:1 support, group work, advocacy, casework, and mentoring, as well as helping to deliver a timetable of social activities and workshops.

You will also play a key part in volunteer coordination, helping to ensure a warm and supportive environment for everyone involved.

Empathy, excellent communication skills, and a genuine interest in people are essential.

What We're Looking For

We’re looking for someone who has:

Experience working with people with learning disabilities or in a similar support or community-based setting

A flexible, team-oriented attitude

Confidence leading group activities and supporting individuals

An interest in community development and inclusive practice

A passion for gardening or the outdoors would be a welcome bonus, as the role may involve supporting participants in a small community garden.

To find out more or discuss your experience, please contact:

Joe Robins - Learning Disability Outreach Coordinator - 075878 18591

Assistant x 2

1 x to the CEO | 1 x Communications & Helpline

Location: Hybrid – working from home, with at least 1 day a month working in London.

Contract: Full-time (35 hours per week).

Salary: £25,000 per annum

We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.

About the roles

Executive Assistant

This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.

Key responsibilities include:

· Managing the CEO’s diary, inbox, travel and meeting logistics

· Preparing board papers, agendas, minutes, and reports

· Liaising with stakeholders and trustees

· Supporting advocacy and public affairs activity (e.g. parliamentary events)

· Helping with financial admin tasks such as raising invoices and supplier forms

· Providing wider administrative support to the senior leadership team as needed

This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.

Communications & Helpline Assistant

This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.

Key responsibilities include:

· Supporting helpline volunteer coordination, training and performance

· Helping develop and maintain helpline resources and records

· Creating and publishing content for our social media and website

· Supporting email marketing, digital analytics, and campaign promotion

· Assisting with press releases, stakeholder communications and events

This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.

What we’re looking for (both roles)

· Excellent organisational, administrative and multitasking skills

· Demonstrable experience in a similar job

· Excellent written and verbal communication abilities

· A friendly, proactive, can-do attitude and attention to detail

· Confidence using IT systems, including MS Office and databases

· Ability to work independently and collaboratively in a small team

· Discretion when handling sensitive or confidential information

The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).

Please view the job descriptions for additional information.

Why join us?

At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.

Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

South London Citizens 

South London Citizens (SLC) is Citizen’s UK second oldest chapter, established in 2004. SLC has over 100 member institutions spread across seven south London boroughs, working together for the common good.

South London Citizens has developed 1000s of local leaders through training and action teams and won big national campaigns, for example delivering free school meals for children whose parents have no recourse to public funds.

The Living Wage campaign is part of SLC’s DNA and in the last 12 months a campaign to bring the Living Wage Campaign to the Southbank has delivered well over 1000 pay rises to south London workers. The Real Living Wage is currently £13.85 in London, compared with the National Minium Wage of £12.21 (for workers aged over 21).

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations. 

Purpose 

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. They work intensively with a small number of member organisations under close supervision, growing their experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. 

This role is particularly to organise around the issue of low pay and precarious work and participate in Citizens UK’s flagship campaign, the Living Wage Campaign. We need someone who can speak Spanish as well as English, as south London’s Latin American communities are leading the work in South London. There is scope to involve leaders in campaigns around housing, health and migrants' rights, as we recognise that people affected by low pay are very often determined to take action on wider issues beyond work.     The purpose of the role is to develop leadership, especially grassroots leadership, workers from London’s lowest paid sectors, that can power the campaign. Crucially the Associate Organiser will work with colleagues in South London Citizens to build and execute a strategy that develops powerful leaders for South London Citizens and wins the Living Wage, Living Hours and other material gains for thousands of workers across the capital.

Main Responsibilities 

Working as an Associate Organiser in South London for Citizens UK, reporting to the Lead Organiser, South West, SLC, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment 

• Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required 

• Conduct one-to-ones to develop relationships with leaders and understand their concerns. 

• Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals 

Identify and develop relational leaders prepared to act with others for the common good 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum 

• Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level 

Strengthen institutions and develop BBOs 

• Ensure good understanding of the basic interests and traditions of typical member institutions and worker leaders. 

• Organise a small number of member institutions or 1 strategic partner to work together for the achievement of common goals relating to the Living Wage campaign. 

• Support pre-existing core teams and create/develop new core teams to provide leadership 

Support leaders through the Cycle of Action in order to create change 

• Support leaders in running listening campaigns 

• Organise Living Wage actions; demonstrating increasing independence in working without the need for close supervision

• Take the lead in supporting groups of leaders through the cycle of action on the Living Wage; aiming to achieve new accreditations and other wins.

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

  Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding 

• Contribute substantively to fundraising to ensure the sustainability of the work 

• Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection 

Contribute to effective teamwork 

• Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses 

• Demonstrate ability to work effectively with colleagues and participate in a team 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Participate in the development of the craft of Community Organising and play a role in the Guild of COs 

• Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings; 

• Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Previous campaign experience (D) 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E) 

• Experience of project management; evidence of having delivered work on time and to standard (E) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

• Fluent in Spanish and English – written and spoken (E) - other community languages, especially Portuguese (D)

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A passion for justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

  Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

 Interview date: Tuesday 22nd July 

Join Our Dynamic Team as Head of People Services!

Are you passionate about optimising recruitment processes and driving project success? Médecins Sans Frontières (MSF) UK is seeking a dynamic and experienced Head of People Services to lead our Recruitment & Applicant Tracking System (ATS) implementation project and deliver quality customer-focused HR services.

Why You'll Love This Role:

• Impactful Projects: Drive the implementation and introduction of a new ATS; improving recruitment and onboarding processes.
• Leadership & Innovation: Lead, inspire, and develop a talented team to achieve seamless and efficient HR operations.
• Collaborative Environment: Work closely with senior leaders and stakeholders to ensure our HR services meet the needs of our diverse workforce.
• Strategic Influence: Provide valuable insights through data analysis and reporting to support decision-making at the highest levels.

Hours: 37.5 hours a week, Mon-Fri

Duration: Fixed Term Contract – 12 months 

Location: London Office Aldgate, at least two days a week (one of which is Wednesdays) 

Salary: £67,505.20-£73,505.66 per annum

JOB PURPOSE 

Reporting to the Director of People, the Head of People Services is responsible for leading the delivery of a quality and customer focused core people service to MSF UK. The post holder leads on all operational aspects of the People department (with the exception of employee relations), including all recruitment, core people and payroll processes, administration, systems, data and reporting. 

Key duties areas follows: 

• Lead, motivate and develop the People Services team towards our goal of providing a seamless and customer focused people service. 
• Encourage and develop the team’s interaction and collaboration across MSF UK to support high standards of service delivery and continuous improvement, with a focus on recruitment as the priority, ensuring that a workforce plan is in place for recruitment activity. 
• Project-manage the development and implementation of efficient, effective, customer focused end-to-end recruitment and onboarding processes for MSF UK office and hosted contracts, including the introduction of the new ATS. 
• Work with the Head of Employee Relations to update People Services’ policies and ensure people policy updates are embedded as documented procedures. 
• Lead the production of people reporting statistics; analysing information and producing draft reports for the CoDir, Remuneration Committee and Board. Ensure that the information provided enables managers and the Board to make decisions. 
• Lead the team to ensuretheefficientprovisionofpayandbenefitsadministrationtoensurepayrollaccuracy and compliance with legislation, and lead the implementation of the annual pay review and periodic salary benchmarking. 
• Lead on external relationships and ensure contracts are in place that support the effective running of the People department. Responsible for the management, renewal and procurement of external supplier contracts. 
• Ensure effective data security, DPA and FOI systems are in place and are monitored. 
• Provideaskeletonservicefornon-employeese.g.contractors,secondmentsetc. 
• Projects and continuous improvement initiatives for People Services or cross-functional, aligned to the people department plan. 

Please download the full job description and person specification below for further details.

KNOWLEDGE, SKILLS & EXPERIENCE 

1. MCIPD qualified (level 7) or an equivalent level of professional knowledge and experience gained through demonstrable significant experience working in People functions across recruitment, core people services and payroll. 
2. Evidence of skills and experience in developing and implementing efficient Recruitment and core People systems and processes that are efficient, legally compliant, represent value for money, and meet customers’ needs.
3. Process improvement methodology training and/or significant experience creating new and updating people processes and procedures. 
4. Evidence of delivering change and improvement using project management skills and techniques. 
5. Proven experience of creating a high-performance culture, leading an effective People Services team and motivating, developing and performance managing individuals. 
6. Demonstrable knowledge of best practice in People Services and relevant UK employment legislation. 
7. The ability to use data from a wide range of sources to analyse key themes and the potential impact on an organisation. 
8. Evidence of developing excellent working relationships at all levels of an organisation, instilling confidence and credibility when dealing with sensitive, challenging and difficult situations. 
9. Evidence of connecting effectively with key stakeholders, manoeuvring through organisational dynamics and influencing organisational culture. 
10. Demonstrable commitment to the principles of diversity, equity and inclusion and their practical application and integration in the work environment. 
11. Fluency in written and spoken English. 
12. Commitment to the aims and values of Médecins Sans Frontières. 
13. Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer

HOW TO APPLY  

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. 

Incomplete applications will not be considered. 

Recruitment timetable: 

• Closing date for applications: 11 July 2025, 12:00pm (GMT) 
• First round interviews: Week commencing 21 July 2025 
• Expected Start date: 1 October 2025

Right to work in the UK 

Candidates must have the right to work in the UK. 

We look forward to receiving your application!