Relationship development manager jobs in islington, swansea
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.
About Clore Social Leadership
Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.
We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
About the Role
This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.
You will:
-
Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)
-
Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities
This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.
Key Responsibilities
Lead coordination of our leadership development offer from October to December 2025 and June to September 2026
Programme Management
-
Manage the planning and delivery of a portfolio of leadership programmes and short courses
-
Coordinate all programme logistics including dates, venues, facilitators and course content
-
Support facilitators' delivery of online and in-person learning sessions
-
Maintain the programmes work and project plans and ensure quality and consistency across delivery
-
Oversee programme applications, moderation and participant onboarding
-
Manage accreditation processes
-
Support the collection and analysis of evaluation data
-
Work with the team to standardise and manage participant communications
-
Maintain relationships with delivery partners, facilitators and stakeholders
-
Monitor and adapt content using the online authoring tool (GoMo)
-
Coordinate steering group activity and innovation outputs as required
Programme Facilitator Management
-
Recruit, contract and manage programme facilitators and coaches
-
Deliver onboarding and provide ongoing support
-
Act as point of contact for facilitators and external delivery partners
Finance & Budget Oversight
-
Manage programme budgets and attend monthly finance meetings
-
Sign off coaching and programme invoices and line reports expenses
Customer Service
-
Oversee phone and inbox communication with applicants and participants
-
Ensure high-quality customer service, with consistent messaging and support
Line Management
-
Line manage the Programmes Administrator, ensuring delivery and development support
Support organisational priorities from January 2026 to June 2026
Deliver targeted support to priority areas across the organisation, as required. This will likely include:
-
Collaborating with the senior team to shape alumni engagement plans and activities
-
Contributing to new partnership development
Person Specification
We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:
-
Highly Organised: Able to plan and manage multiple programmes simultaneously
-
Collaborative: Confident working across teams and with a wide range of partners
-
A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats
-
Committed: Passionate about social justice and the role of leadership in creating change
-
Focused: Strong attention to detail and analytical thinking
-
Courageous: Comfortable with challenge, feedback and innovation
-
Proactive: A self-starter with energy and a forward-thinking approach
Experience (E = Essential / D = Desirable)
-
Managing learning or leadership development programmes (E)
-
Managing facilitators, coaches or programme delivery teams (E)
-
Budget oversight and financial sign-off (E)
-
Working in or alongside the social sector (E)
-
Excellent written and verbal communication (E)
-
Line management experience (D)
-
Experience with proposal writing or business development (D)
-
Familiarity with GoMo, Jotform or similar platforms (D)
Terms and Working Hours
We are open to discussing flexible arrangements before or on application.
-
Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.
-
Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.
-
Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office
-
Eligibility: You must be UK-based to apply
Place of Work
-
This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)
-
Some UK travel required – expenses covered by Clore Social Leadership
Pay and Benefits
-
Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)
-
Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)
- Winter Closure: Office closed 25-31 December (3 additional paid days)
Application Process
We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.
If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.
To apply, please send:
-
Your CV (max 2 pages)
-
A cover letter (max 1 page) outlining your interest and suitability
If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.
Key Dates
-
Applications close: 12pm on Wednesday 13 August 2025
-
First-round interviews (online): Friday 29 August 2025
-
Final interviews (in person): Tuesday 2 September 2025
In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.
We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.
Registered charity number: 113672
The client requests no contact from agencies or media sales.
About the role
As Guidance Programme Manager, you will lead the Guidance team delivering quality assurance and innovation of our clinical guidance and patient information resources. You’ll work closely with the Director of Clinical Quality and Senior Guidance Editorial Manager, and collaborate with a wide range of internal and external stakeholders including clinicians, patients, partner organisations and specialist societies.
Responsibilities:
- Lead and develop the Guidance team
- Managing key relationships with partner organisations such as NICE, RCM, and our specialist societies
- Leading the continuous improvement of RCOG guidance and patient information
- Ensuring robust governance, quality assurance and compliance with information governance and SOPs
- Supporting innovation in guidance production, recognising the fast pace of technological change in this space
- Championing patient and public involvement throughout our work
For the full list of key responsibilities, please check the recruitment pack.
About you
This position is well-suited to an experienced and inspiring Programme Manager to lead our Guidance and Patient Information team, a pivotal part of our mission to improve care for women, girls, and babies around the world.
Requirements:
- Experienced team leader
- Experienced in managing complex programmes or portfolios in a healthcare, academic, or charity setting
- Skilled in stakeholder management, especially in multidisciplinary or clinical environments
- Able to demonstrate a commitment to co-production and inclusive engagement
- A confident communicator, capable of presenting to a range of audiences and influencing at all levels
- A team player and leader, passionate about improving standards and making an impact
A qualification in programme or project management (e.g. PRINCE2) or equivalent experience is essential. Experience working with or developing clinical guidance and familiarity with women’s health are desirable.
Our culture and benefits
- As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack. Please note your CV will be reviewed against the JD and Person Specification as part of the shortlisting process.
- Closing date: 10.00am on Monday 4 August 2025
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who can live and breathe our values; to work in partnership, deliver quality, adapt, be positive and be inclusive. You will be a self-starting, proactive individual with strong operational ability and a passion for supporting communities and strengthening the local voluntary sector.
Purpose of the Job:
This role leads the day-to-day delivery of Communities 1st’s support for voluntary, community, faith and social enterprise (VCFSE) organisations and volunteer centre engagement. You will play a key role in supporting community groups to be welcoming, accountable, effective and sustainable, and lead engagement with both new and established organisations.
We’re looking for a confident and capable leader who combines strong values with practical delivery skills. This role is ideal for someone experienced in the sector, ready to take on a broader management remit, with potential to grow into a future senior leadership role..
General Responsibilities
- Act as a key point of contact for VCFSE organisations seeking support, advice and partnership.
- Lead the planning and delivery of multiple services, projects and programmes in line with agreed objectives.
- Line manage and support staff and volunteers across the team, ensuring clear workplans, regular supervision, and high performance.
- Ensure your team meets key deadlines, outputs and targets set by funders or Communities 1st.
- Promote the voice and value of the VCFSE sector in meetings, networks and forums.
- Champion inclusive practice and equitable access in all areas of delivery.
- Ensure accurate records, timely reporting, and continual quality improvement.
- Support income generation through identifying new opportunities, contributing to bids, and building relationships with funders and stakeholders.
- Work collaboratively across departments to ensure a joined-up organisational approach.
Key Responsibilities
Strengthen the Local VCFSE Sector
- Provide high-quality advice, support and guidance on governance, funding, volunteering, project planning and service development.
- Support start-up groups and help existing organisations adapt and thrive.
- Design and deliver practical resources, events, training and workshops that strengthen organisations’ capacity and leadership.
- Work with colleagues and partners to ensure the sector has access to good quality, up-to-date information and funding opportunities.
Develop Volunteering Locally
- Lead the delivery of our Volunteer Centre services.
- Promote inclusive, flexible volunteering that meets community needs and individual motivations.
- Support local organisations to improve their volunteer recruitment, retention and management.
- Promote and embed volunteer recognition and celebration across the community.
Drive Community Engagement and Partnerships
- Build strong relationships with local organisations, public services, community leaders and funders.
- Facilitate connections and collaboration between organisations, networks and systems partners.
- Represent Communities 1st in local forums, networks and multi-agency partnerships.
- Support development of collaborative projects and joint funding bids where appropriate.
Management and Leadership
- Lead and support a team of staff and volunteers, ensuring high performance, wellbeing and development.
- Ensure clear workplans, supervision, and evaluation are in place for your team.
- Contribute to organisational planning, funding proposals and reporting.
- Model a collaborative, supportive and values-led approach.
Data, Evaluation and Continuous Improvement
- Ensure robust monitoring and evaluation of your team’s work.
- Track performance against funder outcomes and organisational objectives.
- Use data and feedback to improve delivery and demonstrate impact.
- Contribute to organisational reporting, storytelling and case study development.
To Partner with local communities, turning knowledge and energy into action and progress

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Campaigns Project Manager
12 month fixed term contract to cover maternity
£52,837 - £58,081 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
As Senior Fundraising Campaigns Project Manager you will take a key role in the planning and delivery of Comic Relief’s fundraising campaigns, developing project management best practices, managing project managers, and ensure the overarching planning, management and coordination of projects. The majority of projects will be related to fundraising activity but on occasion could also include other projects for our funding team, partnerships team and production team. The role will work with cross-disciplinary teams to ensure planning processes, project governance and reporting is developed and embedded into all fundraising activity, primarily as it relates to Comic Relief’s fundraising campaigns.
Key responsibilities:
· Work with the Head of Campaign Strategy and Planning to track a portfolio of projects, taking on the project management responsibility for select projects, primarily Comic Relief’s fundraising campaigns (managing multiple projects at a time)
· Develop project management best practice, evolving methods as needs arise. Ensure practices are followed across the project management team
· Manage projects across a full project lifecycle, including project briefing, scoping, set up, governance, planning, task management, communication, coordination and tracking and reporting
· Lead key strategic projects, including for large fundraising campaigns
· Work with fundraising strategists to brief delivery team members and manage the delivery of fundraising activity that is executed by delivery team members spanning fundraising, PR, content production, finance, technology and data
· Develop and embed activity tracking plans and documentation for stakeholders to enable you to efficiently manage and integrate their activity into wider programme, keeping senior stakeholders informed and engaged
· Work with teams to ensure dependencies and risk are actively managed, acting as an arbiter and supporting the resolution of issues. Identify and manage dependencies and risk of varying complexity across the full programme taking corrective action or highlighting issues for escalation as required
· Use tracking and reporting tools and briefings/huddles that ensure that the progress of all project activity is communicated, changing the nature of these as projects develop
· To work with key stakeholders across the organisation, particularly in the Project Management Office, to ensure consistency and alignment during the execution of the organisation’s projects
· Represent project management best practice and identify and facilitate learning opportunities that create efficient and smart ways of working
· Provide line management of a Fundraising Campaigns Project Manager, providing support, development and challenge, and ensuring cross-project learnings are shared and implemented effectively
Person specification
Essential criteria
· Significant project management experience, and the ability to manage a range of diverse projects for different parts of the organisation
· A deep understanding of project management methodologies and experience of working with different approaches to project management
· Experience of monitoring and evaluation of programme performance, including objective setting, developing toolkits, reporting and driving the learning process with stakeholders to achieve ongoing effectiveness
· A sound understanding of project budget development and analysis
· Ability to understand risks, issues and dependencies of a programme and synthesise this information to provide accurate and timely advice to drive decision making
· Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working
· Effective communicator, with the ability to efficiently distil information, adapting it for different audiences as required
Desirable criteria
· A sound knowledge of fundraising activities
· Experience with digital content activity
· Accredited Project Management qualification preferrable but not essential
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:55pm, 5th Aug 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Owner - Dynamics (Charity)
Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.
You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.
This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.
Key Requirements:
-
Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)
-
Excellent stakeholder engagement and communication skills across technical and non-technical audiences
-
Experience managing a product roadmap and backlog aligned to strategic goals
-
Proven ability to lead a team and work within Agile or hybrid delivery frameworks
Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)
If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment
Department: Strategic Communications and Content
Salary: £46,818 per annum
Hours: 34.5 hours per week
Job Type: Full-time
Contract Type: Permanent
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are looking for an experienced Celebrity and PR Manager to join our Strategic Communications and Content Unit. This is an exciting new role within the organisation’s Media and External Relations Team, bringing management of celebrity and influencer work in-house for the first time. The post-holder will lead the strategic development and management of high-profile relationships — including celebrities, influencers, and our Royal Patron — to raise the charity’s profile, amplify our fundraising and influencing campaigns, and drive greater awareness of our work.
This role will identify and nurture influential ambassadors who align with our values, creating meaningful partnerships that inspire action through compelling storytelling and coordinated PR activity.
The postholder will work closely with internal teams, giving expert guidance to ensure celebrity activity is strategic, aligned, and effectively integrated across the organisation. They will also develop, deliver and evaluate celeb-led PR strategies to support the organisation’s priority objectives, working with entertainment, showbiz and Royal journalists to secure high-level media coverage that contributes to our overall brand awareness.
The deadline for applications is 23:59 on Sunday 10 August 2025
First-round interviews will take place on Tuesday 26 August 2025 and Wednesday 27 August 2025
Second and final round interviews will take place week commencing Monday 01 September 2025
For further detail of this role, please see the job profile.
Please click on the button below to apply.
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds
REF-223006
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spotlight on Corruption has an exciting opportunity for someone who identifies with Spotlight’s core mission of fighting corruption to join us in a critical role. We are looking for a highly numerate, super efficient, and enthusiastic Head of Finance and Operations with excellent budgeting skills, and strong people skills, who will be a core part of our senior management team.
Deadline for applications is 23.30 on Sunday 17th August
About Spotlight
Spotlight on Corruption is a small team with outsized impact that shines a light on the UK’s role in corruption at home and abroad.
We build the evidence base for reform through investigative research and extensive engagement with experts and frontline staff, and act as policy entrepreneurs, developing innovative and pragmatic solutions. We disseminate our work through hard-hitting reports and briefings for decision-makers and the general public and follow through with dogged advocacy to shape the narrative, as well as working in a highly collaborative manner to build consensus for reform.
The charity’s staff and budget has grown significantly in the last five years. In addition to this role, the current team consists of an Executive Director, Deputy Director, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. We anticipate that a Senior Fundraiser and a Legal Researcher will join the team in the next few months.
What we are looking for
We are looking to recruit an experienced individual with a strong background in financial management, strategic planning and operational management, to play a central role within our small but dynamic team. The role involves helping the organisation implement our strategic plan and ensure our financial sustainability, as well as developing and overseeing the smooth running of our internal systems and processes, including our governance.
This is a busy and varied role which involves working closely with the Executive Director and other senior staff, leading on all aspects of financial management, governance and HR, line managing Spotlight’s senior fundraiser, and helping with operational delivery and administration.
We are looking for an all-rounder with excellent financial skills, who will be able to support the implementation of Spotlight’s future growth and organisational development, ensuring we have in place the right policies and processes, help us meet our donors’ requirements, and trouble-shoot operational issues for our team.
Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity, and encourage candidates from different backgrounds and experiences to apply.
Key responsibilities:
The Head of Finance and Operations will:
-
Ensure that senior management and the Board can make strategic decisions on budgeting and organisational development by providing strong advice on finance and governance
-
Maintain effective budgeting and financial management processes, manage our restricted and unrestricted funding, lead on the year-end accounts and ensure that we meet our statutory reporting requirements
-
Line manage Spotlight’s senior fundraiser and manage relationships with operational consultants (bookkeeper / payroll provider, IT provider and HR consultant)
-
Lead on the financial aspects of grant management including writing and monitoring project budgets, optimising grant terms and conditions for Spotlight, and contributing to our Monitoring, Evaluation and Learning processes
-
Support operational implementation across the organisation, including smooth day to day management of the administrative needs of the team
-
With the support of the HR consultant, ensure that key aspects of HR such as recruitment, induction, appraisals, staff development and pay reviews are conducted effectively and that Spotlight has in place and implements appropriate people policies
-
Ensure we meet our obligations as a charitable company, and facilitate the effective governance of the organisation through close liaison with the Board and management and administration of Board affairs
Person specification - Essential:
-
Previous work experience in a finance and operations management role, and an ability to apply it to a small charity like Spotlight
-
Demonstrable ability to produce appropriate organisational (£700k+) and project-level budgets, provide strategic financial analysis and advice, and oversee the meeting of statutory reporting requirements
-
Clear ability to manage and make the most of grant opportunities, including optimising grant application budgets, and managing restricted and unrestricted funds
-
Demonstrable ability to provide wide-ranging operational support including preparing and managing contracts
-
Experience of working closely with a Board on governance and strategic delivery
-
Proven track record of working across a range of finance and operations tasks in a busy and fast-moving environment
-
Highly organised with the ability to plan, prioritise and manage deadlines, with high standards and an acute eye for detail
-
Demonstrable interpersonal skills and a track record of strong team working skills and managing a large workload independently
-
Excellent writing and verbal communication skills, including fluency in written and spoken English, with the ability to communicate complex financial and operational information clearly
-
IT proficiency and knowledge of CRM systems (Spotlight uses Beacon CRM)
-
A commitment to fighting corruption
-
Automatic right to work in the UK
Person specification - Desirable:
-
Knowledge of charity audit processes
-
Experience of supporting organisational development during a period of growth
-
Experience of line management and/or working with HR, finance or IT consultants
-
Experience of working with a fundraiser
Working arrangements:
Full-time or 4 days a week (35 or 28 hours) subject to discussion with the suitable candidate. 30 days of annual leave plus public holidays (pro rata if part-time). Remote working from home required, with regular meetings in London. Flexible working, including a nine-day fortnight.
Responsible to: Executive Director
Start date: Beginning of January 2026
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 18th August.
We anticipate that interviews for short-listed candidates will take place via Zoom during w/c 25th August (first round) and in-person in London during w/c 8th September (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB Title: PR & Stories Manager
SALARY: £40,965
HOURS: 36
LOCATION: Hybrid working
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
Your new role
This is an exciting opportunity to join our marketing and communications team as our PR & Stories Manager as, arguably, there has never been more focus on hospice and end of life care in the UK. We have been actively engaging with media on topics such as hospice funding, assisted dying and the need for improved access to end of life care across the UK.
As PR & Stories Manager, you'll drive forward our media work with passion, tenacity, imagination and good judgement, to increase awareness of St Christopher’s and dispel myths around hospice care through securing high impact broadcast and print coverage for the hospice and capturing and sharing people’s stories and experiences of St Christopher’s.
You’ll be a natural people person; with a gift for quickly building a rapport with people from all walks of life. Whether its briefing people for media opportunities or listening to their stories you’ll put people at ease and be person-first in your approach.
Some of the main responsibilities of this role include:
Drive forward our media work with passion, tenacity, imagination and good judgement securing high impact media coverage to help increase awareness of St Christopher’s and dispel myths around hospice care.
- Sensitively gather personal stories from people connected to St Christopher’s and support them in telling their story to raise awareness and funds for the charity so that we can continue to support people when they need us most.
- Work on campaigns and key moments that highlight our important policy and influencing work.
- Write compelling case studies, press releases and pitches for a range of mainstream media, local press, professional journals and publications and to support our marketing appeals and campaigns.
- Work with colleagues, patients, families and supporters across the hospice providing clear briefings and support throughout media interviews and afterwards; ensuring they are supported, comfortable and happy with the outcome.
- Identify and regularly meet with key spokespeople throughout the hospice who are best placed to speak on topics of media interest aligned to organisational ambitions and key messages. Work with these spokespeople to develop their skills through media training and briefings, write media bios and secure relevant media engagements, gaining their trust and building rapport
- Work with colleagues across the hospice to proactively and reactively identify and interview patients, their family and friends and supporters and write effective and powerful stories.
- Manage visiting journalists and media on site and forge strong working relationships with key journalists pro-actively pitching stories, responding to the current news agenda and providing key spokespeople who are able to speak with warmth and authority on a range of key topics.
About you:
- We will need someone with substantial experience of gaining high-quality media coverage through national and local media outlets with demonstrable experience in copywriting for different audiences.
- You will have proven experience leading, planning, co-ordinating and delivering PR campaigns for a range of audiences in a multi-channel environment.
- You will be a gifted storyteller with a natural talent for discovering and effectively sharing the best stories.
- You will be a creative thinker adept at dreaming up fresh, innovative and engaging approaches so the creative captures the attention of the intended audience and encourages action.
- It is essential that you have excellent attention to detail - you will be the one that picks up mistakes in articles and wonders why no one stopped it getting through whilst effectively prioritising work and keeping to deadlines.
- You will have proven ability to work as part as a team and across departments, in addition to strong networking skills with the ability to build good working relationships both internally and externally.
If this sounds like you, we would love to hear from you!
What you will get in return
- You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
- Access to excellent training and development opportunities
- Season ticket loans
- A number of health and wellbeing schemes
- A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
- Flexible working options
What you need to do now
How to apply:
- Please review the Job Description, Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview.
Closing Date: Sunday 3 August
Interview Date: Wednesday 6 August
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you!
Job Description: Administrative Assistant
Hours:
20 hours per week – Working days subject to discussion at interview.
Salary:
£26,000 (pro rata £13,000)
Reports to:
Administration and Finance Manager
Location:
The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.
Job Purpose
To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.
Main Duties and Responsibilities
1) Assisting with updating and maintaining governance documents such as policies and procedures.
2) Scheduling meetings and coordinating calendars for members of the team when needed.
3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.
4) Dealing with incoming and outgoing correspondence.
5) Arranging travel and accommodation for team members, trustees and consultants when required.
6) Support the CEO with administration where required.
7) Support the Administration and Finance Manager with finance administration where required.
8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.
9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.
10) Supporting projects for fundraising and awareness campaigns or events.
11) Responding to fundraising enquiries and assisting with regular giving communications.
12) Thanking donors (when appropriate) and supporting the donor journey.
13) Ensuring supporter data is current and accurate on our CRM system (Salesforce).
14) Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.
15) Processing book orders and arranging shipment.
16) Supporting the team with various internal audits.
17) Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.
Personal Development
1) Undertake training as required or considered appropriate for the role.
2) Actively participate in regular supervision sessions and team meetings.
3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.
General
1) Maintain a professional and confidential approach to work at all times.
2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.
3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.
4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.
5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.
6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.
This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.
Role Terms
· The position is part time.
· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.
· Probation period is 6 months.
Recruitment Process
Initial telephone screening calls will take place week commencing 18th August 2025.
Video call interviews will take place week commencing 25th August 2025.
In person interviews likely to take place week commencing 8th September 2025 depending on candidate location.
Humanimal Trust’s Vision and Values
Our Vision:
We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.
Our Values and attitudes
CONFIDENCE:
We are self-assured, clear and persuasive about what we believe and what we seek to achieve.
HOPE:
We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.
COLLABORATION:
We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.
AMBITION:
We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.
Interview questions will be based on the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
Job Title: Programme Lead (Path Protection)
Team: Programmes and Delivery
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £32,239 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At Ramblers we work to empower the public and volunteers to take action to protect paths and access – whether claiming lost rights of way, pursuing resolutions to path problems, or objecting to changes to the definitive map. As a member of the Programmes team, the Programme Lead (Path Protection) will be responsible for the successful development and delivery of the programme across GB.
Key responsibilities
- Lead on the design, development and operational delivery of the Path Protection programme across GB.
- Create operational delivery plans – to identify milestones, monitor risks, resolve issues and manage resource requirements.
- Design and develop resources and processes to support programme implementation.
- Be responsible for managing a budget in line with programme goals and objectives.
- Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact.
- Manage new and existing strategic partnerships with partner organisations and those working to improve access and reduce barriers to becoming active outdoors.
- Train and support volunteers – and promote the programme more widely.
- Provide advice and guidance to the public on path protection issues.
- Engage diverse audiences from communities facing additional barriers to getting outdoors, to senior stakeholders including funders and other strategic external partners.
- Directly deliver Path Protection events to support the continued development and co-production of the programme.
- Work closely with Nations Directors, Community Development Officers and the Fundraising team to secure the support required to sustain and grow the programme.
- Ensure robust risk management systems are in place to ensure the safety of participants.
- Ensure programme compliance with relevant policies and regulations.
- Review the programme annually to identify lessons learned or areas for development to drive continuous improvement.
Other
- Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development.
- Engage and proactively develop excellent working relationships across the organisation
- Undertake such other duties as may be reasonably required of the post.
The person
Knowledge and Experience
- Programme management experience – including responsibility for planning, budgeting, and monitoring and evaluation.
- Experience providing advice to a variety of stakeholders and managing casework.
- Experience recruiting and managing partners and volunteers.
- Experience designing and delivering a training programme – working with participants to drive innovation and continuous improvement.
- Experience of successfully working with fundraising colleagues to secure funding to sustain and scale a programme.
- Knowledge of the potential barriers to participation in outdoor recreation.
- Experience managing relationships with strategic stakeholders.
- An understanding of rights of way law and practice.
Skills and Leadership
- Ability to develop, introduce and champion new ways of working as an expert on path protection initiatives.
- Strong verbal, written and digital communication skills – with an ability to convey information clearly to a range of different audiences.
- Ability to work with a range of internal and external stakeholders.
- Excellent interpersonal skills and ability to build strong relationships.
- Ability to work independently and collaboratively to achieve common goals.
- Ability to use initiative and to be flexible and adaptable in approach.
- Ability to analyse information thoroughly and make sound decisions and recommendations.
Personal Attributes
- Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
- Able to engage diverse audiences, including community partners and senior decision makers.
- Flexible and able to develop strong, collaborative team relationships.
- Entrepreneurial approach to developing and growing innovative projects.
- Flexible and resilient with the ability to work under pressure and to deadlines.
- Willingness to travel and to spend evenings and weekends away from home as required.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Purpose of the post
This role will have a particular focus on managing the HDRUK contribution to our partnership with the EPSRC Digital Health Hubs in the South West and Wales (LEAP) and the North West and North Cumbria (NortHfutures) which aim to drive innovation in digital health by promoting knowledge and skills sharing across healthcare, academia and business but there will be opportunities and a requirement to contribute to the wider training offer and strategy. This role is an exciting opportunity to take responsibility for the delivery and monitoring of the innovative learning experiences that make up HDR UK’s training programme.
You would also be expected to help support the wider portfolio of activities such as Workshops, webinars and seminars, research fellowships, academic and summer schools, and many more!
Main responsibilities
You will work in close collaboration with the LEAP and NortHfutures Digital Health Hubs where you will have the opportunity to support the delivery of various Skills and Training Work Packages, and engagement in regular partnership meetings on the Training and Skills programme including Bespoke Digital Health Training, the HDR UK Black Internship Programme and Capacity Building Offers and Events.As well as, supporting securing of funding for hosts, recruitment of host organisations from amongst the Hub partnerships, delivery of funding awards for hosts, recruitment of interns for positions with hosts.
Essential Criteria:
- The role would be suitable for someone with a strong interest in digital technologies and their use in health and social care. Also, have an interest in research training development across different career stages and sectors.
- Bachelor’s degree or equivalent experience preferably in science.
- Demonstrate enthusiasm and interest in recent innovations in digital technologies particularly in health and social care.
- Demonstrate an understanding of or experience in academia, the NHS and social care sectors.
- Possess a passion for developing training initiatives to support life-long learning,
- Excellent communicator with the ability to engage a variety of audiences and stakeholders.
- Curious, original and inspirational thinker.
- Project/programme management experience with advanced planning skills and a strong execution orientation.
- Excellent problem-solving skills
- Ability to manage multiple internal and external stakeholders.
- Ability to prioritise and focus on material issues. In-depth knowledge of training and education, learning design, and blended learning
Applicants from a scientific research background who are seeking to move into science research strategy, support and/or administration for the first time would be especially welcome to apply. Full-time secondments are actively encouraged.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity People is delighted to be supporting FareShare in recruiting for a Digital Marketing Manager who will join this amazing organisation in a strategic management role requiring vision, and the ability to inspire and guide a high performing team.
The UK's leading food distribution charity, FareShare, works across an extensive network to strengthen communities by taking the millions of tonnes of good food wasted by the food industry each year and redistributing it to over 8,000 frontline charities and community groups. Powering school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes to make a difference, FareShare's work has an enormous impact on the lives of the millions of individuals in the UK who are struggling to afford to eat while tackling the environmental impact of food waste.
Digital Marketing Manager
Contract: Permanent, full time role (35 hours per week)
Salary: £39,414 to £41,488
Location: Hybrid - home based with ideally at least one day per week in the London office at Old Street
Closing date for applications: midnight on Thursday 7th August
First stage interviews: week commencing 18th August
Second stage interviews: week commencing 25th August
As Digital Marketing Manager, you will lead FareShare's digital marketing function, and will deliver ambitious, insight-driven initiatives that drive engagement, grow audiences and maximise impact.
You will be responsible for setting the direction for all digital campaigns including across paid media, organic content, email journeys, SEO, and analytics. You will manage a small team of two and work closely with colleagues from across the organisation.
Core responsibilities will include:
- Digital strategy and performance, including the development and implementation of integrated campaigns across social, search, email and web; and of setting and monitoring KPIs for engagement, traffic and conversion as well as tracking channel and campaign performance
- Social media and content, including management of all organic and paid social activity. You'll be responsible for content calendars, copy, creative direction and reporting as well as leading the development of engaging digital content for the website and identifying new opportunities to grow engagement, reach and help meet policy goals
- Overseeing email marketing and audience journeys, including of the strategy and delivery of all email activities targeting supporters and stakeholders. You'll work with your team to develop segmentation strategies, automated journeys, and A/B testing plans to improve performance, and ensure GDPR compliance and supporter-centric communication
- Digital advertising, including leading all digital advertising activity, including Google Ads, Meta, and LinkedIn
- Website and UX, including monitoring user behaviour and propose data-led improvements to web structure and content
- Network and internal support, including supporting the digital capacity of FareShare's network partners through the provision of toolkits, templates, and training; and by championing digital marketing across the organisation, collaborating across teams
- Line-manage and support the development of the Digital Marketing Officer and Email Marketing Officer, providing clear objectives, regular feedback, and opportunities for learning and development
This is a senior strategic role within the team as well as a key position within the organisation, and is a fantastic opportunity to join a charity during an exciting time and to work with a wonderful team.
We would love to hear from candidates with the following skills and experience:
- Previous experience of designing and delivering multi-channel digital campaigns at scale
- Demonstrable experience in a senior digital marketing role across all primary channels
- Strategic thinker with hands-on expertise in campaign planning, delivery, and optimisation
- Strong analytical skills and experience using GA4, Looker Studio, or similar for reporting and insight
- Strong copywriting and content planning skills, with an eye for visual storytelling
- Knowledge of SEO/SEM, digital advertising platforms, and audience segmentation
- Experience in email marketing strategy and CRM systems (e.g. Active Campaign, Mailchimp)
- Strong leadership and people management experience
- Ability to manage competing priorities and drive projects through to delivery
- Passion for FareShare's mission and understanding of how digital drives social impact
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Supported Housing Services Manager
Location: Newham, E12
Salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience)
Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a highly skilled and visionary Supported Housing Service Manager to lead our dedicated team and drive impactful change.
About us
For over 50 years, the Renewal Programme has stood alongside those on the margins of our community in Newham. We are a respected multi-service local charity committed to inspiring hope and offering opportunities for connection, growth, and progress. Our work focusses on helping people reach their full potential by providing advocacy, education, temporary accommodation, and a wide range of positive activities. We believe in treating everyone with dignity and inclusion, fostering collaboration, and empowering individuals to co-create positive change.
Your impactful role:
As our Supported Housing Service Manager, you will be instrumental in providing effective, high-quality support and resettlement services to vulnerable, single, homeless individuals. You'll lead the charge in promoting independent living, ensuring our residents gain the skills and support they need to thrive – from managing their tenancies and finances, to cooking for themselves and moving towards sustainable independence.
What you'll be doing:
- Championing excellence: Provide outstanding services to all housing clients, ensuring their needs are identified, assessed, and met with appropriate, empowering support.
- Driving performance & outcomes: Spearhead the delivery of a strengths-based support service, directly contributing to Newham Council's vision of fostering independence and wellbeing for vulnerable adults. You'll drive performance excellence by tracking and achieving key performance indicators (KPIs) related to service user outcomes, move-on rates, and tenancy sustainment, as agreed with our local authority partners. This includes overseeing the effective use of assessment tools like the Homelessness Outcome Star to tailor support and demonstrate impact.
- Leading service enhancements: Lead and contribute to exciting service improvement initiatives, including enhancing our trauma-informed supervision models, refining our casework quality assurance processes, championing resident involvement in service design and playing a key role in finalising and implementing our move-on strategy to ensure every resident has a clear pathway to independence.
- Driving financial sustainability: Maximise rental income and support clients to meet their tenancy obligations, paving the way for their independent futures.
- Leading & inspiring a team: Motivate and support your staff, build a trusting and supportive working environment, fostering a culture of best practice, proactive case management, and solution-focused approaches.
- Strategic development: Review and enhance policies and procedures to ensure our services are proactively supporting clients to achieve their goals and move away from homelessness, aligning with our strategic themes of promoting health and wellbeing, and fostering independence.
- Building strong relationships: Work collaboratively with local commissioners, other departments within the charity, housing association partners, and external agencies to deliver best value and evidence best practice.
- Ensuring safety & compliance: Uphold robust health and safety, safeguarding, and incident management practices to create a safe and progressive environment for all.
Who we're looking for
- Proven experience in managing within a supported housing service, ideally with a strong understanding of local authority contract delivery, performance management frameworks, and outcomes-based commissioning.
- A proactive leader with a passion for continuous improvement and experience in driving positive change within housing services, including developing and implementing effective support planning processes and staff development initiatives such as reflective practice.
- Strong financial management and budgetary control skills.
- Excellent leadership, motivation, communication, and interpersonal skills.
- A solid understanding of health and safety and safeguarding policies and procedures.
- Experience conducting risk assessments and utilising tools like the Outcome Star.
- Demonstrable ability to work collaboratively with local authority commissioners and registered social landlords to report effectively on service delivery and outcomes, and ensure robust compliance with contractual requirements.
- A collaborative team player dedicated to making a positive difference.
- Someone who embodies our values of dignity, inclusion, collaboration, and empowerment.
Why join the Renewal Programme?
This is a permanent, full-time (36 hours per week) opportunity to make a tangible impact in Newham. We offer:
- A competitive salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience).
- A vibrant and supportive values-driven work environment.
- Generous leave: 28 days annual leave + bank holidays.
- Great benefits: Cycle and Tech salary sacrifice schemes, employer's pension contribution, employee assistance programme and other employee perks.
- A commitment to your growth: We encourage personal development and offer opportunities such as training and mentoring.
You'll be based across our two supported housing provisions in the London borough of Newham.
Ready to unlock potential & inspire hope?
There's no closing date for this vital role – we're excited to hear from talented individuals and will be interviewing on a rolling basis. Don't delay!
To Apply
If you feel you are a suitable candidate and would like to work for Newham Community Renewal, please do not hesitate to apply.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London.
Sounds great, what will I be doing?
The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values.
The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery.
Interview Steps
Interviews for this role will be held at our Head Office on 13th August 2025
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




-
Salary: £36,500 - £41,500 gross per annum (depending on experience)
-
Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
-
Contract: Permanent with a 6 month probationary period
-
Team: Campaigns Team
-
Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
-
Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.