Relationship development manager jobs in islington, swansea
£34,300 - £37,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We have an opportunity for a Senior Strategic Communications (Campaigns) Officer to join our Strategic Communications, Campaigns and Brand team. You’ll work closely with the Strategic Communications (Campaigns) Manager to successfully plan and deliver major strategic campaigns and key brand moments, taking the lead on day-to-day project management to keep everything coordinated and running smoothly.
As a Senior Strategic Communications (Campaigns) Officer you’ll take responsibility for developing content for allocated big-ticket campaigns and brand moments, ensuring all content is consistent with our brand and tone of voice. The campaigns you’ll be working on will revolve around our brand, high value fundraising and priority campaigns seeking to drive change. You’ll develop content marketing strategies that will tell stories to reach our key audiences. Our current campaigns focus on reaching more men so they can make informed choices about their prostate cancer risk, while also working to reduce health inequalities and better engage Black men, a community disproportionately affected by prostate cancer.
Collaboration is a big part of this role. Working closely with colleagues across the organisation, you’ll help shape high-impact content marketing strategies and integrate key messages across the organisation. You’ll also support the development of creative content for key partnerships and campaigns, ensuring content aligns with our brand and campaign objectives.
What we want from you
We’re looking for someone who’s experienced in supporting strategy and delivering major campaigns and brand moments that make a real difference and help us connect with new audiences. You’ll have a solid understanding of current communications practices and a keen eye on emerging trends, bringing fresh ideas to the table.
With excellent project management skills, you’ll be comfortable in using collaboration tools like Trello to keep everything on track. You’ll be highly organised, proactive and comfortable juggling multiple priorities.
You’ll be skilled in developing and delivering creative, engaging content for different platforms, making sure it’s always aligned with our brand and tone of voice. You’ll also have strong analytical skills, able to quickly digest complex information and turn it into clear, actionable insights.
Above all, you’ll be an excellent communicator — someone who can translate technical detail into plain, accessible language, build trusted relationships at senior levels, and work effectively with a range of external partners and stakeholders.
If you’re looking for your next communications role where you’ll inspire action and help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 22nd June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 30th June 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Oxfordshire, Hampshire, Berkshire, or Wiltshire for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
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OTE £43,000.
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Permanent and full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in one of the following counties: Oxfordshire, Hampshire, Berkshire, or Wiltshire.
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Home based with some travel to schools and colleges in your region.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Corporate Partnerships Manager (Partnership Management) - 12 Month Contract to join our London team.
Corporate Partnerships are a key funding stream for Movember and an area of growth for the charity. The team has a renewed focus on building long term multifaceted and mutually beneficial partnerships, as well as driving new business to secure the future growth of our partnership revenue.
The Corporate Partnerships Manager will have experience working in a fast-paced national Corporate Partnerships team, with at least 4 years’ experience in either high-value 6 and 7 figure Account Management or New Business. This role is responsible for growing the year-round corporate fundraising revenue in in the UK through existing or new partners.
This will achieved by:
- Implementing the strategy for Commercial and Fundraising partnerships under management
- Developing and managing a portfolio of partners worth over £500,000
- Developing and managing a robust pipeline of high value(6 figure) commercial and/or philanthropic prospects
- Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular)
For this role, you’ll need:
- 4+ years’ experience in an account management / development role either at a national charity or in the private sector working on account management of high-value partnerships
- Experience of managing commercial partnerships including account management and stewardship
- Excellent interpersonal skills with the ability to build and maintain relationships
- Experience of various aspects of corporate fundraising including licensing, CRM, Employee engagement, Sponsorship
- Ability to effectively communicate with all levels of stakeholders
- Highly developed organisation skills, the ability to prioritise and manage several programs concurrently and meet deadlines
- Strong problem-solving skills with a high degree of self-motivation and initiative
- Self-starter/high level of internal motivation
- Ability to work in a fast paced and growth environment
- Adaptability, flexibility and strong commercial acumen
Desirable:
- Proficiency in Salesforce
- Other relevant tertiary Qualification
- Language skills (French, German or Spanish)
GOOD CAUSE:
Working for Movember, you’ll help raise millions for men’s health (not for a CEO’s bonus). And all those dollars do a whole lotta good. We’ve funded cancer research. Created lifesaving medicines. And helped make cancer treatments less “one-size-fits-all”, and more specific to each patient’s needs.
We’re even calling for governments worldwide to get it together on men’s health. By meeting directly with policymakers so they change the systems that change men’s health.
GOOD VIBES:
The vibes aren’t just for Fridays – even though we start weekends early nine months of the year. Here, it always feels like something big’s about to happen. Be it an office-wide surprise birthday party (with cake!) or an impromptu all-staff boogie.
Come the hairy season, the energy gets silly. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. And that means one thing: it’s conga time.
GOOD CREW:
Let’s just get this out of the way: big egos need not apply. We’re all about straight-up solid human beings out to do meaningful work. People who’ll help you reach career-best moments. And give you the freedom to get there the best way you see fit.
Hybrid remote working is the norm. And in the office, you can sit where you please. Who knows? On any given day you could even end up desk buddies with the man who started this all.
We offer:
- Hybrid/Flexible working – we offer our team a split of home and office working
- 13 weeks paid Parental Leave and 6 weeks annual leave
- Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
- An Employee Assistance Programme offering face to face counselling, plus legal and financial support
- A fun stimulating and collaborating culture, with company events
- Service awards after 3, 5 and 10 years
- Committees to join – Culture team, Diversity Equity & Inclusion, Movember book group
- Bike to work scheme
- Half day Fridays for 9 months of the year
Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Do you want to DO GOOD?
If so, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious senior marketing/communications professional to lead our external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
Applications will not be accepted without a covering letter.
The client requests no contact from agencies or media sales.
Client Adviser – Services & Grants Team
Location: Hybrid working (currently two days per week in our London office).
Contract type: 1 year Fixed Term-Contract, 35 hours a week
Starting Salary £35,790 per annum
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.
About the role
Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.
Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.
It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.
You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.
If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.
About you
You’re someone who genuinely cares about helping others – and knows how to listen without judgement.
You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.
Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.
You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
· 28 days holiday, plus statutory bank holidays
· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
· A wide range of employer funded wellbeing experiences through Heka
· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
· Group Life Cover (three times annual salary)
· Weekly wellbeing half hour
· Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement.
In your supporting statement, please tell us (around 100 words per answer):
1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.
2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?
Closing Date: Tuesday 17th June 2025.
Interview date: Tuesday 24th June 2025
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
The Bumblebee Conservation Trust (the Trust) is looking for a part-time, 28 hours per week, Marketing Communications Manager.
If you are looking to join a talented and creative team that is passionate about nature, then we would love to hear from you. Our vision is of a future where bumblebees are thriving and valued by everyone; marketing and communications is central to us achieving that.
Your role will be to lead the Marketing and Communications team to develop and deliver a Marketing and Communications Plan that inspires and enables people from all backgrounds to take action to support bumblebees. Actions may include donating/ fundraising, political advocacy, volunteering/ surveying, or creating bumblebee habitats (everything from a window box up!).
You will work with colleagues across the Trust to deliver both national and project level campaigns and strengthen the Trust’s brand, website, PR, and social media engagement.
You will be a self-motivated creative thinker with proven leadership and management skills and experience in delivering engaging campaigns across a variety of media channels.
Please refer to the job description and person specification for more details of the role.
This is a part-time post for 28 hours per week. Some overtime work may be required and a flexitime system is in place.
This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, be home-based or be a hybrid between the Trust’s office in Stirling and home-working.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
Are you a dynamic and community-minded leader ready to shape services that make a difference?
Young Barnet Foundation is seeking a passionate and strategic Head of Member Development to strengthen our relationships with members and the wider community, enhance support across the voluntary and community sector, and champion the voices of children, young people, and families across Barnet. This role will lead on service development, community engagement, partnership building, and capacity strengthening, ensuring that our members and the communities they serve thrive.
About Young Barnet Foundation
Young Barnet Foundation (YBF) is a membership-based charity supporting over 200 local charities, community groups, and social enterprises working with children, young people, and their families in the London Borough of Barnet.
We are proud partners in Barnet Together and part of a national network of over 30 Young People’s Foundations (YPFs) that support the local voluntary and community sector through collaboration, funding support, partnership brokering, and capacity building. YBF works under a guiding ethos of Generous Leadership, placing partnership and shared learning at the heart of its approach.
Key Responsibilities
Strategic Community Engagement & Leadership
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Lead the development and delivery of YBF’s community services strategy in line with organisational priorities and the needs of our members.
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Drive forward inclusive and meaningful community engagement, ensuring services are informed by local voices, lived experience, and insight.
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Strengthen YBF’s position as a key community convener and trusted partner across Barnet’s VCFSE and statutory sectors.
Membership Support & Capacity Building
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Provide oversight and innovation in YBF’s membership offer, including training, networking, and 1-to-1 support.
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Lead on developing and managing strategic partnerships that benefit the local community and YBF members.
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Support member organisations in accessing funding, building resilience, and improving impact measurement.
Monitoring, Evaluation & Impact
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Oversee the measurement of outcomes and the collection of community intelligence, aligning activity with YBF’s Theory of Change.
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Ensure YBF’s community engagement activities are evidence-based, inclusive, and high-impact.
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Prepare reports, case studies and recommendations to inform internal planning and external reporting.
Stakeholder & Partnership Development
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Represent YBF at senior stakeholder forums, including local authority meetings, networks, and strategic collaborations.
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Support the CEO in developing and delivering YBF’s stakeholder engagement plans in collaboration with internal teams.
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Ensure open and accessible pathways for the community to shape and engage with YBF’s work.
Team & Organisational Leadership
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Line manage a team, providing clear leadership, supervision, and support for professional development.
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Contribute to YBF’s senior leadership discussions and organisational planning.
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Support cross-team collaboration and continuous improvement across the organisation.
Person Specification
Essential
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Proven track record in community engagement and development within the voluntary sector, or related areas.
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Significant experience of managing people and services within the charity, community or public sectors.
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Excellent relationship-building and partnership development skills.
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Experience using data, insight and impact measurement to inform service design and delivery.
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Ability to represent an organisation confidently in external forums and high-level meetings.
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Strong written and verbal communication skills.
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Demonstrable commitment to diversity, equity, inclusion and anti-racism.
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A collaborative, values-led leader with a passion for community development.
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Proficient in the use of the Microsoft suite (Word, Excel, Project, etc)
Desirable
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Knowledge of the London Borough of Barnet or similar diverse contexts.
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Experience managing budgets and/or contributing to income generation.
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Understanding of local government and VCFSE sector policy environments.
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Working knowledge of Salesforce CRM
Every Child and Young Person in the Borough of Barnet has access to activities, opportunities and support services which meet their needs.
The client requests no contact from agencies or media sales.
Reports To: Recovery Programme Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £31,990
Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as a Recovery Practitioner. For this recruitment cycle, we particularly welcome applications from men, as they are currently underrepresented in our team, and this role involves close work with a male-only client group. We also actively encourage applications from people of all backgrounds, including those with lived experience of recovery.
This is a full-time permanent position, working Monday to Friday with additional monthly on-call duties. In return, you will receive a salary of £31,990 per annum, be enrolled into our staff health and wellbeing package, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding.
What we are looking for
- Someone who is skilled in delivering a person-centred and trauma-informed approach to their work
- Experience working with people in recovery from addiction, including voluntary or lived experience. We are open to a range of experiences that demonstrate understanding and empathy in this area.
- NVQ Level 3 in Health & Social or equivalent experience in a support setting. We value transferable skills, even if gained outside of formal qualifications
- Excellent communication skills and an understanding of Customer Relationship Management systems (such as Salesforce) to ensure accurate record-keeping
Please look at our Job Description and Person Specification for more details.
Perhaps most importantly...it is our expectation that anyone who is a part of Nehemiah aligns with and can demonstrate use of Our Values:
Belief: We believe in everyone’s potential for positive change
Respect: We value each other’s choices and differences
Kindness: We show empathy through our actions
Honesty: We build trust through integrity
Empowerment: We help each other find our own purpose
What you can expect from us
- A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement
- 25 days annual leave, plus Bank Holidays
- A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary
- Staff Health Plan that includes insurance and wellbeing packages
Why Nehemiah?
- Make a direct impact on the lives of those in need and bring positive change to the local community
- Work with a passionate and talented team committed to our mission
- Benefit from opportunities for skill development, leadership growth, and career advancement
- Experience a culture that values innovation and always looks to refine our best practice
- We are committed to building a diverse and inclusive workforce. If you require adjustments at any stage of the recruitment process, please let us know.
Application Process:
- 30 minute video call with a member of our recruiting team
- A two-part interview
- In-person interview with relevant members of the management team (45mins-1hr)
- Facilitate a group session with a selection of residents on a set topic that we provide two days before (40-45mins)
AI in Applications
We are fully aware that some candidates may use AI to help structure their answers. However, we strongly encourage you to ensure that your application reflects your own voice and experiences. It's usually easy to spot when response are fully AI-generated without personal input. We are much more interested in who you are and how you connect with our values and mission than a perfectly worded answer.
To be considered please submit a CV and Supporting Statement/Expression of Interest
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (eg short audio or video file), we welcome this.
Interviews to be held on a rolling basis
Any offer for this post is conditional on references and passing an Enhanced DBS check
REF-222007
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention. Your management of the team’s operations will support our growth, resilience, and sustainability.
For futher information see the Application Pack
What they say about Medical Justice;
“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client
“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation
“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder
Informal online information sessions
An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;
12.30-1.30pm Thursday 22nd May
12.30-1.30 Thursday 5th June
The client requests no contact from agencies or media sales.
Prospectus is excited to be supporting our client to find a Major Donor Manger to join their development team. This incredible children’s charity is dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.
Established in 2005, the organisation have a long-term track record of delivery in state schools and under-served communities, bringing best-in-the-game cricket programmes to young people who may not have had the chance. All their programmes are completely free for everyone involved, from schools and community groups to young people and their families. In order to sustain this, they need a fantastic Philanthropy fundraiser to grow income from the Major donor stream, in line with their new growth strategy. It’s an exciting time to join the team, as they try to reach their goal of reaching 1 million young people annually!
Working from a warm base of contacts, this role would suit an energetic and ambitious fundraiser, who is able to bring structured planning, strong relationship management and an adaptable approach to the team. With commitment and support from the Head of Fundraising, CEO and Board of Trustees, this is an exceptional opportunity to take on a career defining role in an exceptionally well regarded charity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Flora Cunningham at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
St James’s Church seeks an energetic and dedicated individual to launch a new Changemaker Programme, for which seed funding has been secured. The idea behind the programme is that creative leadership is urgently needed in society today; and a matter for the soul too. The invitation is to be part of the change that such leadership can bring. The vision is that by 2035, 50 changemakers, aged between 22-34, will be innovating, inspiring, and creating other changemakers in society, rooted in the character, values and vision of St James’s Piccadilly. It is not growing church leaders but leaders in society, intentionally bringing together young leaders from its five programme strands: Social Justice, Arts and Heritage, Music, Environment, Business.
The Director role has responsibility for the promotion, implementation, sustainability of, and reporting for the Changemakers programme. The essential requirements are leadership of an organisation with an education, charitable or community setting; ideally to have extensive operational programme and line management experience within the education or charitable sector; evidence of strategic thinking and business planning; evidence of delivering and or managing the delivery of events.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Role description and person specification can be downloaded at St James's website.
Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor at St Jams's by midday Monday 16th June 2025 (Shortlisted candidates will be asked to complete an application form in due course.)
Initial interviews are planned for Tuesday 24th June.
If you are interested in having a conversation about the role (before 16th June 2025) this is by arrangement with David Hamilton-Peters at the Parish Office.
The client requests no contact from agencies or media sales.
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
About the Role
This is an exciting opportunity to lead IRMO’s Education, Training and Employment (ETE) programme. You’ll manage a dedicated team and oversee a range of initiatives that support our community’s social, cultural and economic integration in the UK.
The ETE programme offers tailored English classes, one-to-one coaching, employability workshops, vocational training and mentoring. It also includes oversight of IRMO’s volunteer scheme, which is an integral part of service delivery and offers meaningful roles for volunteers across the programme. The Programme Manager will play a key role in developing and strengthening this area, and we are currently working towards the Investing in Volunteers quality mark.
These initiatives help people build the skills they need to access and progress in the UK labour market, while also increasing their civic and social participation. All of our work is shaped by the views and experiences of our beneficiaries, and we are committed to keeping our services relevant and responsive.
As Programme Manager, you’ll lead the strategic development of the ETE area, ensuring our work is high-quality, responsive to the needs of our community and making a real impact. You’ll also help grow the programme by strengthening existing partnerships and developing new ones.
To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident managing people and priorities, with a keen eye for detail and a leadership style that brings out the best in your team.
You will have a strong understanding of the barriers Latin Americans face when accessing education and employment in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
You’ll also lead on embedding a human rights-based approach across our work through the London Communities Human Rights Programme – a four-year partnership with the British Institute of Human Rights, focused on shared learning, collaboration and innovation.
Key Responsibilities
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Lead the delivery of the ETE area strategy, ensuring we provide high-quality, responsive services that reflect the changing needs of our community
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Ensure grant and contract requirements are met, including achieving KPIs and delivering services on time and within budget
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Produce clear, high-quality monitoring, evaluation and impact reports for funders, partners, the Director and the Management Committee
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Manage existing partnerships effectively while building new relationships with relevant stakeholders to strengthen the ETE area
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Lead, support and inspire the ETE team to perform at their best
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Stay up to date with policy developments and other external factors that may affect our work, identifying opportunities to strengthen and grow our services
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Establish and maintain effective systems for data collection and monitoring to track progress and impact
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Ensure mechanisms are in place to listen to and act on the views of beneficiaries regarding the quality and impact of our services
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Promote our ETE services and communicate their impact to funders, partners and wider stakeholders
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Represent IRMO in relevant networks and forums as required
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Support the development of funding applications
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person Specification
The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.
Essential
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At least three years’ experience of managing programmes or projects
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Experience in delivering services in line with agreed targets and KPIs
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Experience in line managing staff
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Experience of working in partnership with other organisations and stakeholders
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Excellent written and verbal communication skills in English
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Good written and verbal communication skills in Spanish and/or Portuguese
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Excellent interpersonal skills, with the ability to build trust, inspire confidence and bring out people’s strengths
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Ability to design, implement and oversee a range of education, training and employment initiatives
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Ability to develop and maintain effective systems for monitoring and evaluating projects and services
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Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases
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Resourceful and solution-focused, with a proactive approach to challenges
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Collaborative and supportive, with a strong commitment to working closely with colleagues, partners and the community
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Strong understanding of the barriers faced by Latin Americans in the UK
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Clear commitment to IRMO’s vision, mission and values
Desirable
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Experience of working or volunteering in the charity sector
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Experience of supporting people into education, training or employment
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Teaching qualification relevant to ESOL delivery (e.g. CELTA or equivalent)
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Qualification in Information, Advice and Guidance (IAG)
Pre-employment checks
Enhanced DBS check, two satisfactory references and evidence of right to work in the UK
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Membership Administrator
Reports to: Membership and Elections Manager
Line reports: n/a
Contract terms: 35 hours per week, 12 months fixed term (maternity cover)
Salary: £29,895
Location: London based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.
The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.
Main responsibilities
Membership
- Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
- Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors
- Suggest improvements to the membership application process
- Ensure member information is up to date within the CRM
- Ensure membership pages of the website are up to date
- Facilitate access to membership benefits
- Providing mailing list for the publishers of the Eye journal
- Assist in the production of regular membership communications
- Provide reports for Council on the number and names of new members and those gaining fellowship by examination
- Assist in the production of promotional material for use at courses and events
Subscriptions
- Administrate Direct Debit process
- Apply bank transfer payments to member accounts
- Administrate collection process of overdue membership payments
- dministrate membership concessions and grade changes
- Respond to enquiries about subscription fees
- Respond to enquires re the annual renewal process
General
- Assist the Membership Elections Manager with arrangements for the College elections as appropriate
- Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
- Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
- Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
- Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes
To undertake other duties as required:
- Undertake any other reasonable duties as required, including occasional travel and overnight stays.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Administration experience in a customer facing environment
- Experience of data processing
- Knowledge of Microsoft Office software
- Experience of working with CRM systems (please list all systems and experience level on CV)
Skills and Abilities
- Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
- High attention to detail
- Highly developed organisational, prioritisation and time management skills
- Work on own initiative and respond effectively to new situations
- Professional attitude with strong focus on quality of service
- Work well within a team, with consideration for colleagues
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- Discretion, tact and flexible attitude
- Understanding of GDPR requirements
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 16 June 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our friendly and mission-driven team at NFER, where you’ll help bridge the gap between research and classrooms. This is your chance to bring vital insights directly to schools – raising awareness of the NFER Classroom brand and increasing the reach and impact of our research findings within the education community.
Pay: £36,000 - £40,000 (FTE)
Contract: 18-month fixed-term contract
Hours: Part-time (21 hours)
Location: Remote within the UK, with occasional visits to our Slough office (approx. 6 times per year)
Annual Leave: 30 days plus 4 paid closure days FTE
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
What you’ll be doing
In this role, you’ll be at the heart of our mission to connect schools with powerful, practical research. You’ll take a leading role in shaping how NFER communicates with educators, using your creativity and insight to bring our work to life across digital channels.
One day you might be crafting social media content that sparks conversation among teachers, the next, you’ll be writing an email newsletter that lands just right with a headteacher seeking evidence-based ideas. You’ll help turn research into engaging, accessible summaries, so schools can quickly grasp key insights and put them into action.
You’ll also update and improve our For Schools website pages, ensuring every word is useful and user-friendly. Behind the scenes, you’ll track performance using analytics, learning what works and what could work even better. And throughout it all, you’ll collaborate with researchers, designers, and communications experts to deliver thoughtful, impactful campaigns that schools actually want to read.
PERSON SPECIFICATION
Essential skills and experience:
- Experience in marketing communications or a related role
- Excellent writing skills and creative flair
- Confidence using digital tools such as social media platforms, Canva, Google Analytics and CRM systems
- Strong time management and the ability to work independently
- A collaborative approach and a clear focus on impact
- Experience working in or with schools is a bonus, but not essential.
If you meet only 70% of our essential skills, still apply; you may have skills we didn’t know we needed.
Other roles you may have experience of include: Marketing Executive, Marketing Officer, Marketing Assistant, Marketing Coordinator, Marketing Specialist, Brand Executive, Communications Executive, Digital Marketing Executive, Social Media Executive, Content Marketing Executive, Email Marketing Executive, SEO Executive
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance from day 1.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 23rd June 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support
you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.