Relationship development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
The Events team sit within the wider Insight & Strategic Development team at Alzheimer’s Research UK (ARUK). The purpose of the Insight and Strategic Development team is to deliver both long term and tactical insight that is grounded in a deep understanding of our audiences. We objectively influence evidence-based decision making, to drive forward organisational priorities for a cure. We do this by inspiring and challenging through our own expertise, working collaboratively to shape actionable insights and champion an insight focused mindset.
The Events team lead on the development and delivery of a wide range of events that stretch across the whole organisation. The key aims of the team are to ensure a consistent, professional, and highly engaging supporter experience whether through direct delivery or through consultation with teams looking to deliver events on their own.
The Events Administrator will work closely with the Senior Events Officer and wider Events Team to develop and deliver a first-class events programme for Alzheimer’s Research UK. The team comprises two Event Officers, two Senior Event Officers and one Senior Event Manager.
This role involves working alongside other team members on the planning and delivery of in-person, hybrid and online events, as well as providing administrative support and recording and reporting on events.
This role will be known internally as Events Executive*.
Key Responsibilities:
Events
· To work alongside colleagues on the delivery of their events, including co-ordinating key tasks such as mailings, documentation and building event registration portals within EventsAIR, our events management software.
· To manage and monitor the Events and Conference inboxes, communicating with colleagues and supporters, as well as event participants and stakeholders. Responding to RSVPs and queries surrounding events.
· To source venues and suppliers for events that ensure best value for the charity and to ensure good record keeping of these contacts.
· To produce high quality support materials required for events, such as leaflets and merchandise, liaising with designers and suppliers and monitor the use of these across the charity.
· To prepare event documentation, including briefs, risk assessments and where applicable seating plans and supporting documentation if required.
· To attend some events; this may include some travel and work outside of ordinary working hours.
Team administration
· To maintain the events calendars, liaising with different teams within the organisation to keep these accurate and up to date.
· To maintain the Events Team’s folders, files and useful documents such as templates and ‘how to guides’.
· To manage the team’s Intranet page making sure that the content is up to date.
· To manage the resources for events and review the materials on a regular basis to see if they are fit for purpose.
· To ensure accurate record keeping of events activity on the fundraising database.
· To use the database to monitor and report on events activity and to manage communications for events.
What we are looking for:
· Confident working with computers, extensive knowledge of Word, Excel and Outlook
· Experience in an administrative role supporting multiple team members
· Experience of prioritising a diverse workload and working to deadlines
· Strong organisational skills with ability to prioritise competing tasks
· Ability to build and maintain strong relationships both internally and externally
· Excellent attention to detail
· An effective communicator able to work with stakeholders at all levels.
· Highly motivated and a team player
· Proactive and able to work independently using initiative
· Willingness to learn
· Flexibility and adaptability within the role when required
· Willingness and ability to work at events, often outside of core working hours
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How would you like to work with nursery age children and help inspire the next group of Coin Street champions?
Do you have a level 2 or 3 qualification in working with children?
How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?
If the answer is YES then we would like to hear from you
Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team.
We are looking for people who have:
- a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
- appreciate the importance of parent partnership
- knowledge of how to support children’s learning and development
- a can-do and enthusiastic attitude
- an understanding of how to safeguard and protect children
What can we offer you?
- Competitive salary (based on your qualification and experience)
- Flexible working days for better work-life balance
- Access to high quality training
- Coaching and mentoring support
- Generous pension at 8% - 5% from the employer if you contribute 3%
- 20% discount of childcare fees
- 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
- Personal development grant of up to £1,000 per year
There's more…
- Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
- Refer a friend bonus of £500 for existing employees
- Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
- Season ticket loan and cycle to work scheme (on completion of probation)
- Staff social events (summer BBQ and Christmas party)
- Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
- Local retail (star card) and online discounts
Contract
Permanent, 35 hours per week (shift rotas). We are open to part-time options.
Salary
£29,172 per annum at Level 3 qualified
£28,110.18 per annum at Level 2 qualified
Successful candidates will be required to undertake an Enhanced DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.



The client requests no contact from agencies or media sales.
Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)
Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?
About The Abbey Centre
Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.
We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.
This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.
As our next Chief Executive Officer, you will:
• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.
• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.
• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.
• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.
• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.
• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.
• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.
• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.
Who you are:
• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.
• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.
• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.
• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.
• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.
• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.
Why The Abbey Centre?
• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.
• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.
• A warm, loyal staff team and an engaged board navigating a positive leadership transition.
• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.
• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 12th January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Director of Technology
£78,000 - £82,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
Our newly created role of Director of Technology will join our Senior Leadership Team, and will be responsible for our technology strategy. This includes leading the Full Stack and IT teams to develop the technology infrastructure that supports RNID’s work, and to develop tools that directly support our communities. It’s an exciting time to be joining, as you will lead our AI programme, ensuring the charity takes full advantage of emerging opportunities to increase our efficiency and effectiveness.
You will:
1. Lead and develop a high performing team of technology experts, developers and IT specialists.
2. Lead the technical delivery of our digital product roadmaps (like our online hearing check).
3. Ensure our technology infrastructure is resilient, secure, and meets our needs.
4. Ensure that RNID understands the opportunities and threats posed by AI, leading our AI programme
5. Be an active member of our Senior Leadership Team supporting the overall delivery of our strategic plans and driving performance.
We are looking for someone who:
1. Has presence and credibility as a senior leader, able to inspire confidence with deep technology expertise.
2. Builds relationships internally, ensuring a comprehensive understanding of business objectives and requirements.
3. Has proven experience leading full stack development and overseeing business critical technologies, as well as experience of leveraging AI to meet business objectives.
4. Is passionate about RNID, what we do and the role of technology in creating impact for our communities.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 5 January 2026
Interviews: 12 January 2026 (first round), 19 January 2026 (second round)
Supporting people who are deaf, have hearing loss or tinnitus
ASAP start – until July 2026 | £20.47 per hour | Hybrid (40% office / 60% home)
Location: London
Are you a highly organised, systems-savvy professional with experience in project delivery and operations? We’re supporting a professional membership organisation to recruit a temporary Examinations Coordinator to join their team. This is a hands-on role combining operational delivery, systems development, stakeholder management, and line management of a small team.
What you’ll do
- Coordinate the delivery of cyclical professional examinations, occurring several times per year.
- Provide line management and development support for two team members.
- Lead on system improvements and management, including booking systems, CRM platforms, and workflow tools.
- Support strategic delivery, budgeting, and planning for examinations.
- Manage candidates requiring adjustments and coordinate assessment boards.
- Undertake audits, investigations, and data analysis projects to improve team processes.
- Maintain strong relationships with internal and external stakeholders to ensure smooth operations.
- Occasionally travel within the UK, including possible overnight stays and weekend support.
- Experience working with online systems and supporting system development (CRM, Zendesk or similar)
- Strong operational, project, and process improvement skills
- Excellent communication and stakeholder management skills
- Confident line manager of a small team
- Ability to work independently, manage competing priorities, and meet tight deadlines
- Attention to detail and a proactive, solutions-focused mindset
- Knowledge of assessments/exams or logistics of multi-centre events
- Previous line management experience
Contract Details
Start date: ASAP
Contract: Temporary until July 2026
Hours: Full-time
Pay: £20.47 per hour
Hybrid: 40% office / 60% home
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Speakers Trust
Speakers Trust is the UK’s leading public speaking and youth voice charity. Every year, we empower over 40,000 young people to find their voice, share their stories, and build the confidence to be heard. We are creative, ambitious, and exist to make a real impact.
What Makes This Role Special
Speakers Trust works with over 700 schools as well as partners and supporters from across the third-sector. You will be part of our central team, supporting us to manage these relationships and build new ones. This role will be vital both in helping us reach more young people – and helping ensure that those we do reach are heard and listened to.
The Role
The purpose of this role is to recruit schools to participate in our programmes and coordinate workshops and events in schools and with other third sector organisations and cultural institutions.
Your Key Responsibilities
Manage School Relationships:
- Support on the recruitment of state schools and partners across the UK to participate in all training programmes including all “Speak Out Challenge” programmes;
- Support schools to engage with our resources;
- Maintain and build school and teacher relationships;
- Liaise with schools before workshop delivery;
- Follow up with schools after workshop delivery;
- Assist in the assessment, monitoring and evaluation of the effectiveness of the programme;
Liaise With Freelance Delivery Team:
- Liaise with trainers to match availability to workshop dates;
- Coordinate the day-to-day trainer delivery of the training programmes with the rest of the Programmes Team;
- Ensure trainer team has adequate resources and supplies to deliver their training;
- Assist in trainer team administration including invoicing and feedback.
Coordinate Events:
- Support the delivery of regional events such as competitions, launches, promotional and networking events;
- Manage competition entries across programmes- ensuring we have all relevant information and permissions including parental consent;
- Liaise with freelance staff delivering events and external event teams, ensuring they have all the correct resources and information required;
- Help implement quality assessment protocols as agreed with funders.
You will also get the opportunity to develop the role by supporting organisation wide initiatives to extend the reach of our programmes to those who most need it and raise the profile and support of the organisation.
What We’re Looking For
A team player. We are a small charity that thrives through collaboration. As part of our team, you will follow organisation policies and procedures and be willing to assist with a wide range of tasks as needed. This includes maintaining our CRM and Project Management systems, ensuring compliance with child safeguarding procedures, and supporting at office training events. We also believe in playing to people’s strengths.
What We Offer
- Salary: £25,000–£30,000 per annum pro rata for any reduced hours. Employed on a fixed term contract (starting asap) for 6 months. Full or Part time contract available - with a minimum of 3 days a week.
- 25 days annual leave plus bank holidays (pro-rata)
- Pension scheme with auto-enrolment
- Central London office (2-3 days/week), plus flexible hybrid working
- Supportive, inclusive, and creative team environment
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12 noon, Friday 16th January 2026
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about our work, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.
GRADUATE SCHEME SUMMARY
The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:
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Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;
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Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).
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Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations).
The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector.
CORE RESPONSIBILITIES
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.
1) Supporting the smooth running of mentoring programmes:
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Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;
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Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;
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Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;
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Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.
2) Supporting Partnerships and Programmes teams:
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Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;
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Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;
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Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.
3) Rotations in different areas of charity management
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As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;
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You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;
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Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.
4) Leadership training and development
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Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:
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Communication
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Understanding different working styles
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Conflict Management
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Emotional Intelligence
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SKILLS AND EXPERIENCE
The ideal candidate for Mentoring Coordinator should display these skills:
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Strong communication skills, both written and verbal;
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Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;
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Good problem-solving skills;
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Self-motivation and an ability to work in a small team as well as independently;
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Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.
To be successful, it is anticipated that you would have experience in:
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Communicating with a variety of stakeholders, through written and verbal communication;
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Managing and prioritising a varied workload.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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(Im)Migrants Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Friday 16th January at 12:00 noon.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Coeliac UK is seeking an experienced Commercial Account Executive to manage and grow our portfolio of Crossed Grain Trademark (CGT) and Gluten Free Accreditation (GFA) partners across the retail and foodservice sectors.
Job Title: Commercial Account Executive
Contract Type: Permanent
Hours: Full-Time (35 hours per week)
Location: Office based, High Wycombe. Hybrid working available to be agreed with hiring manager.
Salary: £32,000–£36,000 per year (dependent on experience)
Salary Band: Commercial (CO4)
Benefits: 36 days annual leave including bank holidays, enhanced parental leave, flexible working, private counselling service
Closing Date: 4th January 2026
In this commercially focused role, you will develop strong relationships with food producers, manufacturers, and hospitality groups, helping them deliver safe, trusted gluten free options for consumers. Your work will directly contribute to our mission to improve the lives of people with coeliac disease and fund research towards a cure.
Key Responsibilities:
- Manage and grow an assigned portfolio of CGT and GFA partner accounts to achieve revenue and engagement targets.
- Develop and implement tailored account plans, including opportunities for upselling and cross-selling.
- Build and maintain strong, long-term relationships with stakeholders across retail, foodservice, and manufacturing.
- Identify and pursue new commercial opportunities within existing partner accounts.
- Oversee contract renewals, ensuring timely completion and accurate payment processes.
- Use CRM tools to manage pipelines, track performance, and support commercial reporting.
About You:
We’re looking for a commercially minded professional who thrives on building partnerships and delivering results. You will ideally bring:
- Proven experience in account management and/or sales, ideally within the food or service industry.
- Strong negotiation and communication skills, with confidence managing senior stakeholder relationships.
- A results-driven mindset with the ability to balance multiple priorities in a fast-paced environment.
- Strong analytical skills and financial acumen to assess opportunities and performance.
- Proficiency in CRM systems and Microsoft Office, with a proactive and solutions-focused approach.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 4th January 2026
Please note: First interviews will take place on 13th & 14th January 2025, with second interviews on 21st & 22nd January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Account Manager, Business Development Executive, Commercial Executive, Sales & Partnerships Executive, or Client Relationship Executive
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Engagement & Civil Society Lead
Permanent. Full time. Hybrid working (2 days per week in the office)
Location: London
Salary: £57,977 (including London allowance) per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the UK Influencing Lead, the Engagement & Civil Society Lead will manage Christian Aid’s church influencing, interfaith and civil society partners in the UK, in line with policy, advocacy and campaigns strategies that maximises impact.
The post-holder will ensure Christian Aid is engaged in effective civil society coalitions, and coalition spaces, working closely with the campaign’s advisor and UK influencing team , empowering collaboration.
You will be building and developing relationships with the organisation’s partners, influencers and networks within the UK and globally.
Some of the key responsibilities of the Engagement & Civil Society Lead include:
- Cultivates and maintains influential relationships within UK based CSO’s, faith-based networks, private sector and campaign coalitions to enable high-impact initiatives to maximise our impact.
- Drives and communicates high quality strategies, to ensure our engagement and influencing work has political traction within Civil Society, faith/interfaith networks and the private sector.
- Provides advocacy and influencing support on engagements with UK ecumenical groups such as CTE/CTBI in collaboration with the Ecumenical Lead.
About you
Who we are looking for:
Essential:
- Degree level qualification in a relevant field.
- Substantial experience of working in an advocacy role, faith and church advocacy, civil society engagement, community development, campaigning, or related areas.
- Substantial experience of working with stakeholders including civil society, government, or the private sector.
- Significant experience of influencing and engaging within UK Civil Society spaces.
- Detailed understanding of how to deliver influence within UK Civil Society.
- Detailed understanding of the development sector, private sector and faith networks, their policy positions and dynamics.
- Detailed knowledge of influencing and engaging churches and wider faith communities.
- Significant experience of working in complex coalition spaces.
- Significant experience of public speaking.
- Strong communication skills and ability to communicate with diverse audience.
- Highly developed skills in strategic planning, people management and project management.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
About us
King’s Maudsley Partnership
The King’s Maudsley Partnership for Children and Young People will transform understanding and treatment of young people’s mental health through a unique collaboration between specialist clinicians from the South London and Maudsley NHS Foundation Trust and leading academics at King’s College London. These experts lead the world in approaches to mental health – with the largest group of mental health scientists and clinical academics in Europe. There is no other collaboration in the world with this breadth of skills and ambition. Through this unique partnership, clinicians and researchers will collaborate even more closely to find new ways to predict, prevent and treat mental health disorders. This will benefit children locally, nationally, and across the globe. This role will sit within the Philanthropy & Alumni Engagement team within King’s College London.
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers;
- Challenging ideas and driving change through research;
- Giving back to society through meaningful service;
- Working with our local communities in London;
- Fostering global citizens with an international perspective.
About The Role
We are looking for an exceptional Senior Philanthropy manager for Trusts and Foundations to join the King’s Maudsley Partnership (KMP) fundraising team and secure significant long-term philanthropic investment for children and adolescent mental health research and treatment.
The King’s Maudsley Partnership will have its home at Pears Maudsley Centre for Children and Young People in south London, opening in early 2026. The partnership brings together clinical and academic excellence in a unique collaboration between the UK’s largest NHS provider of specialist Child and Adolescent Mental Health Services, South London and Maudsley NHS Trust (the Trust), and King’s College London’s Institute of Psychiatry, Psychology & Neuroscience (IoPPN), the leading child and adolescent mental health research team in Europe – with Maudsley Charity as its charity partner alongside other leading philanthropists.
The Centre has been partly funded by philanthropy via a successful capital campaign secured in excess of £30m, and this role will work with the new Director of King's Maudsley Partnership, Professor Philip Shaw, and colleagues across the Trust, IoPPN, Maudsley Charity and KCL fundraising department to ensure philanthropic income continues to be a significant driver of change.
The partnership is local, national and international in scale and ambition. Serving a local population which is among the most ethnically, socially and economically diverse in the world, our mission is to find new ways to predict, prevent and treat mental health disorders for Children and Young People (CYP) and then maximise translation of research and evidence into improved services locally, nationally, and globally. The ambition of the partnership and quality of partners attracts leading clinicians, scientists, allied professionals and students from all over the world.
As Senior Philanthropy Manager for Trusts and Foundations, you will lead on cultivating and stewarding high‑value relationships with charitable trusts and foundations to secure six and seven-figure gifts. The role will focus on developing compelling proposals grounded in evidence and impact, managing a robust pipeline of donors and prospects, and ensuring timely reporting that builds long‑term confidence in our work. You will take a leading role in navigating and maximising the value of a complex institutional and multifaceted partnership, managing multiple stakeholder relationships with professionalism and strategic insight. By aligning funder priorities with our mission to transform children and young people’s mental health, you will drive significant philanthropic income that fuels innovation and accelerates change.
The role is employed by King’s College London and reports to the Associate Director, KMP and will work across the partnership where necessary. We operate a unique and powerful model, which brings together fundraising for our partnership across major and principal gifts, and trusts & foundations, with a developing portfolio of mid-level and corporate supporters.
Our Director leads the team and represents fundraising at the highest levels including reporting at various boards and committees.
This is a hybrid role. However, postholders will be expected to spend at least two days per week onsite at King’s or Maudsley Campus/Pears Maudsley Centre when the Centre opens in 2026,
This is a full-time post (35 Hours per week but candidates wishing to work a 28hr week will be considered). You will be offered an indefinite contract.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Demonstrable experience in fundraising from trusts, foundations and statutory funders, ideally in the Higher Education or health/research sector, with a focus on six and seven figure donations.
- Experience of growing a fundraising pipeline, with an emphasis on building new relationships with previously ‘cold’ prospects and managing a cultivation through to solicitation and stewardship.
- A proven track record of using initiative to secure major grants and donations.
- Excellent written and verbal communication skills and strong powers of persuasion.
- Experience in preparing budgets, monitoring project expenditure and delivering clear impact reports
Desirable criteria
- Experience managing complex institutional partnerships
- Knowledge of the UK children’s mental health landscape
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. In P&A we want to build a diverse team, which represents the communities served by the organisations we support. We therefore particularly encourage applications from candidates who are likely to be underrepresented.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.
Closing date: 11 January 2026.
We offer the opportunity of an “Ask Us Anything” Teams call on the 6th January at 12pm.
This roles with have two interview stages, a standard skills-based interview and test followed (for up to two appointable candidates) by a Core Values interview.
First stage interviews are due to be held on 23 January 2026. Core Values interviews are due to be held on the 27 January 2026’
For 60+ years British Heart Foundation (BHF) has been focused on transforming the nation’s heart and circulatory health. Growing income and support for our cause means we need access to the right systems, tools, and brilliant data insight. This is where our Enterprise Foundations (EF) Programme comes in to provide the best possible technology systems to support our work.
This programme will deliver cutting-edge technologies, better systems, and data to provide the foundations for growing our income so we can support the lifesaving breakthroughs millions of people desperately need.
As our Lead Learning & Development Specialist you’ll support BHF in the successful delivery of this organisational wide Enterprise Foundations programme.
You’ll lead, design, manage and evaluate engaging learning experiences that will enable colleagues to enhance their skills. Helping colleagues to adopt changes to key systems and processes within BHF, as well as ways of working and culture, you’ll stay ahead of the curve and will, ultimately, help BHF to achieve our transformation goals.
You’ll work closely with key colleagues in this Enterprise Foundation Change Programme, as well as third-party partners to successfully maximise engagement, commitment, adoption and sustainability. You’ll also collaborate closely with the wider L&D team, business leaders and subject matter experts to drive learning initiatives aligned to transformation goals.
Working arrangements
Please note this is a fixed term contract until October 2026.
This is a blended role, where your work will be dual located between your home and our London Office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day a week on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
Experienced in designing and delivering complex learning programmes for both technical skills (e.g. Microsoft Dynamics, Azure, Power BI) and behavioural skills (e.g. communication), you’ll have previously experience managing complex learning programmes with multiple audiences, workstreams and stages, as well as experience in developing online learning resources and delivering virtual learning experiences.
You’ll be an all-round L&D Specialist but who has experience with technical training and can understand/pick up new tech quickly, able to work directly with subject matter experts and not get overwhelmed by the jargon.
To be successful in this role you’ll:
- Be able to advise, influence, interact and willingness to constructively challenge at all levels
- Understand the needs of a commercial business and can probe and analyse training requests
- Have excellent project management and organisational skills and the ability to be driven and self-motivated when working remotely
- Be able to confidently lead on projects and see them through from beginning to end
- Have strong interpersonal and relationship building skills, adept at managing a wide range of stakeholders and work collaboratively as part of a team
About us
We research all heart and circulatory diseases and the things that cause them. Our research is the promise of future cures and treatments.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
How to apply
It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference?
Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we’re embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes.
We’re looking for a Business Intelligence Analyst who can turn data into action. This is a pivotal role in our Transformation Programme, working closely with the CEO and senior leadership team to design and deliver a new business intelligence solution. You’ll help us simplify systems, empower staff and volunteers, and unlock insights that drive the numberof animals helped.
What You’ll Do
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Lead the design and implementation of our new BI solution.
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Streamline our data lake for clear, actionable insights.
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Transform processes and workflows to free up time for what matters most—animal welfare.
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Champion a data-led approach that connects strategy to real-world outcomes.
What We’re Looking For
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Proven experience in data-driven insight and transformation.
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Strong skills in data architecture, BI reporting, and process design.
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Familiarity with automation, workflow optimisation, and human-centred design.
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Ability to engage stakeholders with compelling stories and solutions.
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Passion for animal welfare and a desire to make a tangible impact.
Why Join Us?
This is more than a job—it’s a chance to shape the future of animal rescue. You’ll work in the beautiful Dorset countryside, alongside a passionate team, and play a key role in delivering a strategy that brings joy to animals, families, and communities.
Full details see our Job Description below.
Ready to make a difference? Apply now and help us create an insight-led future for animal welfare.
Please note that the role will be based on-site at our Church Knowle centre near Wareham, in Dorset, for at least 4 days per week. We will only consider applicants who are able to fulfil this requirement.
Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates.
The client requests no contact from agencies or media sales.
Fundraising Administrator
Muslim Charity Helping The Needy
Location: 9 Hessel Street, London E1 2LR
Salary: £25,000–£28,000 | Hours: 37.5 per week | Type: Full-Time
The Fundraising Administrator is a key support role within Muslim Charity’s Community Engagement and Fundraising Team. You will help deliver smooth, effective fundraising operations by supporting events, campaigns, volunteer engagement and community activities. The role combines administration, community hub management, volunteer coordination and frontline communication, ensuring our supporters, partners and beneficiaries receive an excellent experience.
You will maintain departmental fundraising plans, support the organisation of events, campaigns and challenges, and act as the first point of contact for fundraising and volunteer enquiries across phone, email and social media. The role requires strong coordination with the Programmes Team for project updates and reporting, along with maintaining databases and online fundraising pages such as JustGiving, LaunchGood and Enthuse. You will also support national and international fundraising activities as needed.
We are looking for someone with administrative experience, ideally gained within a charity, fundraising or community-focused environment. You will have strong organisational skills, excellent written and verbal communication, and confidence in handling enquiries through multiple channels. Strong interpersonal skills and the ability to engage positively with volunteers, supporters and community members are essential, along with good IT skills, including Microsoft Office, online forms, cloud tools and CRM/database systems. Experience supporting events and an understanding of safeguarding, data protection and health and safety are required, as well as flexibility to occasionally work evenings or weekends.
To find out more or to apply, visit our vacancies page via the apply button.
Closing date: 26 December 2025.
At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need. Please note that Muslim Charity reserves the right to interview and appoint a suitable candidate before the stated application deadline.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent attention to detail? Do you have great organisational skills? If yes, then this is the role for you.
We are looking for a Training Advisor to join our friendly team at the Alliance Training Centre located in Tonbridge, Kent.
This is a fantastic opportunity for someone to support our training administration processes within the Training Centre and contribute to the effective support of the Alliances employer and customer facing services.
Benefits:
- 26 days annual leave plus 8 bank holidays
- Employer and employee contribution pension scheme
- Birthday leave so you can have a day off for your birthday dedicated to you and your well being
- Regular access to internal and external learning and development opportunities
- A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity
- Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources
- Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
- A dedicated mental health First Aider to support your mental well being
Main duties:
- To register, record, input and maintain learner and qualification information as directed by the line manager.
- To promote the Alliances training and offer initial advice and guidance to learners and employers.
- Support the pre-enrolment processes such as arranging initial assessment, completing learner eligibility checks and funding documentation collection
- To support the administration of the Alliance’s learner and employer initiatives including customer satisfaction surveying and undertaking operational needs analyses.
- To support the Training Centre administration with processing salary claims, expenses and student loan processes
- To support tutor and assessor recruitment as required
Essential criteria:
- Evidence of computer literacy - experience of using Microsoft Office 365, spreadsheets and CRM databases.
- Fast and accurate data entry skills.
- Good verbal and written communication skills in order to liaise and provide information to a wide range of people internally and to external partners. To produce written documentation to a high standard.
- Ability to work to deadlines, sometimes under pressure.
- Good organisational skills and a methodical approach to tasks.
- Demonstratable experience of working in a busy office.
This role a hybrid working arrangement where you will be required to work from our office 2 days a week and the other 3 days working from home.
Hours per week: 35 (9.00am to 5.00pm)
Weeks per year: 52
Interview date: Week Commencing 12th January 2026
To support early years providers to deliver high quality, affordable and sustainable care and learning to families.



The client requests no contact from agencies or media sales.







