Relationship manager jobs in abbey wood, greater london
OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Hours: 36 hours per week
Location: Although this role is home based, the applicant should be based in Birmingham due to the regular travel across the area and West of England
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 31st July 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
We are looking for an ambitious, results-driven fundraiser to join our UK partnerships and philanthropy team and help us increase our income from trusts, foundations and high net-worth individuals in order to support the people we serve.
BACKGROUND INFORMATION AND PURPOSE OF THE POST
As part of our ambitious plans to significantly increase private fundraising, we aim to achieve a step-change in our income from partnerships and philanthropy.
As Major Giving Officer, you will:
- Collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of an ambitious major-giving programme for HI UK, encompassing trusts & foundations, major donors and corporates, in line with UK and Federation priorities.
- Research and identify opportunities, write proposals and secure five- and six-figure major gifts from a diverse and sustainable base of major givers from the these income streams.
- Provide excellent cultivation of prospects to produce committed, long-term donors.
- Manage existing partnerships and donors to a high standard.
MAIN DUTIES AND RESPONSIBILITIES
General
- Work closely with the Global Specialist in Major Giving and the other Major Giving Officer to further develop major giving as a sustainable income stream in the UK, including launching and running a Capital Campaign.
- Manage data relevant to your role, keeping our database (CRM) up to date and accurate, and mining it for new prospects.
- Build your knowledge of the wide range of our work – both thematically and geographically – so you can communicate and present with expertise to donors and prospects.
- Attend relevant networking groups, external events and meetings to make contacts and represent HI UK.
- Assist with the planning and delivery of high-quality cultivation events for prospects and donors.
- Any other activities commensurate with the level of the post, as may be required.
Trusts, foundations and high net-worth individuals
- Update existing research and carry out new research to find our top trust, foundation and high net-worth individual prospects, prioritising six-figure and multi-year donors.
- Connect directly with targeted prospects through networks, introductions and events.
- Build relationships with prospects through personalised communications: face to face, on the phone and written.
- Deliver excellent relationship-management to existing partners and donors to ensure loyalty and year-on-year renewal.
- Produce high-quality and engaging proposals and presentations for meetings with prospects and donors.
- Write and submit approximately two high-quality proposals per month for five- or six-figure sums (multi-year donations preferable) from targeted trusts and foundations.
- Source information about each project’s impact and write and submit regular reports according to the agreement with each partner organisation or individual.
- Ethically screen our prospects, in line with our ethical standards and processes.
- Liaise with the Federal fundraising team in Lyon for project content.
Other duties
- Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.
- Ensure compliance with fundraising regulations and high standards.
- Keep up to date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.
- Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.
Equal opportunities policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.




This well-known national charity, which relies on voluntary donations for around 90% of its income each year, is partnering with TPP’s Fundraising team to search for a Philanthropy Manager (12-month fixed-term) to join its Major Donor fundraising team. This role will focus on securing support from high-level individual donors across London and the Southeast, while also being responsive to opportunities across the East of England. This is a hybrid role, with ad hoc travel across the region.
You’ll join a high-performing team of 11 fundraisers who collectively raise around £4 million annually.
What you’ll be doing
You’ll lead on the development of relationships with major individual supporters, connecting them with some of the most innovative and impactful child protection work happening in the UK and Channel Islands today.
Why apply?
- Be part of a collaborative, sector-leading team
- Work with influential and committed donors.
- Gain experience with transformational-level giving.
- Play a direct role in protecting children and ending abuse.
Working pattern
This is a full-time role working from the charity’s head office in Central London. To qualify for the London weighting element, office attendance of at least one day per week is required. Beyond that, there is flexibility as to the home/office split. Flexible working requests may be considered – if required, contact the TPP team to discuss further.
About you
You'll be able to demonstrate experience of developing effective strategic relationships with high value supporters or clients, and possess excellent written and verbal communication skills - sufficient to deliver effective high value fundraising pitches, ideas and updates to prospective major donors. You’ll be a team player, have a commitment to delivering a consistently high quality of work, and be able to manage multiple projects.
This is a fantastic opportunity to join a highly successful and supportive team. For further details about the role, please send through an updated CV in the first instance in response to this advert. Alternatively, contact Freddy or Matt on the Fundraising team via [email protected] / 0207 198 6040.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are partnering with a well-known Health charity to recruit for a Senior Trusts Manager, playing a pivotal role in deepening the charity’s relationships with key funders at the 6 figure+ level and contributing to the strategic development of the team and wider Philanthropy function.
Key duties include:
- Leading the growth and management of Trust funders at the 6 figure+ level, partnering with existing donors on complex projects and proactively identifying new high-value relationships.
- Oversee and drive the business development pipeline for potential funders, putting together high-quality proposals and effectively prioritising those with the highest financial potential.
- Establish and maintain collaborative relationships with internal teams to develop high-quality and diversified proposals.
- Work collaboratively with senior colleagues and the on the continuous improvement of the team’s processes and working culture, ensuring efficiency in working and a supportive, high-performance environment.
- Line managing a member of the Trusts team.
We’re looking for the following skills & experience for this role:
- Tangible experience of success in securing gifts from Trusts & Foundations at a high 5 and/or 6 figure level, including experience of pursuing cold relationships from prospect to gift.
- Evidence of personally managing a varied prospect pipeline of Trusts & Foundations funders, with experience of developing and managing complex relationships and projects.
- Strong experience of building relationships with internal and external stakeholders.
- Prior experience of line management is desirable.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Prospectus are excited to be working with our client to help them recruit for a Trusts Manager to join their fundraising team. The charity was set up in December 2003 to ensure that bereaved children and their families receive the best possible support following the death of a loved one. They are a leading UK bereavement charity, providing free, professional services and support to more than 3,000 bereaved children, young people and their families a year. They predominantly work in London, but also in Bristol and Essex, and provide a national reach through their helpline ‘grieftalk’ and through the distribution of Grief Relief Kits.
The role is offered on a permanent basis with a salary of £38,000 to £40,000 per annum with a flexible hybrid working model between home and their London office.
The post holder will be responsible for researching and applying for relevant funding streams to exceed the fundraising team’s annual target. They will be responsible for building and maintaining excellent working relationships with a portfolio of current and prospective funders. The postholder will work with colleagues to package existing services into compelling proposals as well as supporting with developing new project proposals.
They are looking for someone with a demonstrable track record of securing 5-figure grants and donations within a Trusts and Foundations team. They are looking for a candidate with demonstrable experience in writing high-quality applications, reporting on the impact of funded projects, and managing relationships with funders. The ideal candidate will have a personal interest to develop knowledge and understanding of childhood bereavement and the organisation's services, as well as their costs and funding needs, to be able to talk confidently with a wide range of stakeholders.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Start date: September 2025
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.
Supporter relations and engagement manager
Full time, 37.5 hours per week
Permanent
Hybrid
£42,593-£49,691
The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.
The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Are you a passionate and strategic policy professional ready to play a key role in shaping the future of social housing? Join Shelter’s Policy Team as a Policy Manager, where you’ll lead innovative, evidence-based policy development focused on boosting social rented homes across England.
About the role
This is an exciting opportunity join Shelter’s Policy Team as the Policy Manager responsible for Social Housing – at a pivotal time after the funding settlement for social housing is announced at the June Spending Review.
The successful candidate will lead policy work and be responsible for managing one Policy Officer. This challenging role means understanding the problems faced by people who come to Shelter every day for help, to enable us to respond to and influence national and local policy. It includes developing innovative and workable proactive policy solutions to fix the nation’s long-term housing problems. Shelter’s Policy Team prides itself on creating well-grounded but creative policy that can challenge any think tank – and winning real world change.
Role specifics
As Policy Officer for Shelter, you’ll drive our strategic campaigning on social housing, working closely with teams across research, campaigns, public affairs, and media to develop impactful, evidence-based policy and campaigns. You’ll identify emerging issues, lead policy development, and produce high-quality analysis and responses to influence government and public debate. You’ll build strong relationships with key stakeholders, represent Shelter externally, and line manage 1-2 Policy Officers, supporting their development and workload. You’ll also deputise for senior leaders when needed and play a key role in embedding our Anti-Racism Strategy and equalities across the team and campaigns.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The team is 7 people strong and sits in the Advocacy and Activism branch of the Communications, Policy, and Campaigns division. The Activism and Advocacy branch includes the Research, Public Affairs, Digital Campaigns and Community Organising teams. Using the latest data, research and intelligence from our services, we analyse the problems in our housing system and identify effective and creative solutions. We are campaigners focused on winning change for people, and we work in multidisciplinary teams like media, public affairs, campaigns and research to develop creative and hard-hitting campaigns. We support our services to identify and campaign for local solutions and lend expertise to our Community Organisers who support communities to fight for change in their area. Our work is grounded in the experience of the people who use Shelter’s services every day and is based on expert research. The Team combines works at a national and local level to tackle the root causes of the housing emergency and fight for home.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job title: Service Manager - Night Shelters
Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ
Contract type: Permanent
Reporting to: Head of Operations & Service Development
Hours of work: 35 hours per week (5 days per week)
About you
As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK. This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness. We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.
What you will do as part of our team
The Service Manager is responsible for the following:
Service delivery
· Lead all aspects of the planning, preparation, and delivery of the night shelter service.
· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery.
· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience.
· Manage the rota across three night shelters to maintain adequate staffing at all times.
· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance.
· Ensure all staff are fully aware of service provisions, requirements, and expectations.
· Lead the continuous improvement of the shelter service to better meet guest needs.
· Ensure due diligence is performed, and that reporting and records are accurately maintained.
· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits.
· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff.
· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests.
· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register.
· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.
· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices.
Management
· Manage and supervise a seasonal staff team of approximately 40 individuals.
· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management.
· Lead the recruitment and training of seasonal shelter staff.
· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership.
· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies.
· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures.
· Regularly monitor the quality of support and service by conducting site visits to the night shelters.
· Organise and deliver a comprehensive training programme for shelter staff.
· Facilitate regular supervision and team meetings to promote effective teamwork and communication.
· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping.
· Provide timely support, advice, and guidance to staff as needed.
Service Development and Planning
· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan.
· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan.
Additional
· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.
· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.
· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person Specification
Essential:
· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups.
· Experience in leading a service and managing frontline teams.
· Demonstrated problem-solving abilities through proactive learning.
· Understanding and appreciation of trauma-informed care.
· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles.
· Ability to work independently, with strong decision-making skills and initiative.
· Highly organised with excellent time-management abilities.
· Exceptional communication skills, adaptable to various styles and approaches.
· Strong IT proficiency, including advanced Microsoft Office skills.
· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided.
· Proactive approach in resolving challenging situations and achieving desired outcomes.
· Empathetic and professional in handling challenging circumstances.
· Ability to implement and adhere to health and safety, HR, and operational policies.
· Strong commitment to equal opportunities and diversity.
Desirable:
· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications.
· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely).
· A lived experience of homelessness.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the RSPCA
Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Buckinghamshire South Branch
The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support.
Job Summary
This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.
Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.
You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting.
You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.
Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.
This role is home based, with occasional travel across South Bucks.
Principal Accountabilities
Financial Management & Operations
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Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.
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Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.
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Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.
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Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.
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Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.
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Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.
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Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.
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Coordinate bank accounts across the charity, including set-up and balance management.
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Prepare and submit quarterly VAT returns.
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Prepare annual financial statements and coordination of annual audit review.
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Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.
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Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.
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Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.
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Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.
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Process all staff and volunteer expenses in a timely manner.
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Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.
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Develop, implement and maintain appropriate financial administrative procedures and processes.
Business Administration
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Responsible for day-to-day financial administrative support for the CEO and Trustees.
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Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.
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Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.
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Ensure regulatory and legislative compliance of financial charity policies.
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Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.
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Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.
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Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.
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Work with staff and volunteers across the whole charity on financial processes and controls.
Fundraising & Donations
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Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.
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Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.
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Responsible for the accurate recording and banking of the funds raised.
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Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.
Gift Aid
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Ownership of the Gift Aid process.
General
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Attend meetings and training courses as required.
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Undertake such other duties as directed from time-to-time by your line manager.
Essential skills, qualifications and experience:
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A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.
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Good general level of education.
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Strong experience in financial reporting, budgeting and compliance.
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Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).
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Proven experience of cash handling and financial management procedures.
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Excellent communication and presentation skills.
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Proven ability to work to tight deadlines, be proactive and work autonomously.
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Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.
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Strong numeracy and analytical skills.
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Experience supporting audits and implementing robust financial controls.
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Knowledge of Charity and Company Law.
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Proven ability to work under direction from superiors but equally able to use their own initiative.
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Proven ability to prioritise workload and meet tight deadlines.
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Proven ability to complete essential management paperwork and analyse data.
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Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.
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A flexible and collaborative approach to colleagues both staff and volunteers.
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Honest, trustworthy and reliable.
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A calm and friendly approach particularly when working under pressure.
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Sympathy for animal welfare and the work of the RSPCA.
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Full valid UK driving licence.
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Willing and able to travel around the Branch area on occasions.
Desirable skills, qualifications and experience:
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Experience of management & leadership.
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Training, coaching & mentoring skills.
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Experience of working with the general public and/or in a customer care environment.
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Experience of managing change in the workplace.
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Experience of managing small projects.
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Good basic knowledge of employment law.
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Knowledge of data protection requirements.
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Willingness to learn and acquire new skills through training.
We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.
The client requests no contact from agencies or media sales.
The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.
The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.
The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.
Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Salary: £40,000-£44,000
Contract: 12 Month Maternity Contract
Location: London – 2 days per week in the office
Closing date: ASAP
Benefits: No long hours culture, career development opportunities, Season ticket loan, wellbeing programmes.
We have a great opportunity for a Trusts and Statutory Manager position working for the fantastic Tommy’s, pregnancy and baby charity. This role will sit within the Trusts and Statutory team, who work closely with Corporate, Philanthropy and Major Donor colleagues. and aims to raise £1.1m. This role will lead the growth and management of a portfolio of trust and statutory funders (mainly £10K-£100K) and you will identify new opportunities, write and submit compelling proposals and manage exciting relationships.
To be successful as the Trusts and Statutory Manager will need:
- Experience securing grants (£25k) from warm and cold trust/statutory funders.
- Experience identifying and cultivating cold prospects.
- Experience developing and managing relationships with trust/statutory donors.
If you would like to have an informal discussion, please call Emma,
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2645EI
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Welcome
Thank you for your interest in joining the CoachBright team as our new Programme Manager. We are a social mobility charity on a mission to support pupils from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
There is an attainment and outcomes gap in the UK between disadvantaged pupils and their wealthier peers. This is exacerbated when pupils have lower confidence in their own abilities and potential. Upward social mobility is made even harder when pupils lack relatable role models. We want to change this!
Now, more than ever, it is essential that young people from disadvantaged back- grounds get the support they need to achieve their goals. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.
We are ambitious, and are looking for someone as passionate as we are about creating a socially just world. If you’re motivated by improving social mobility and transforming the life chances of young people we would love to hear from you.
Many thanks,
Who we are
Vision: a world in which every young person’s destination is based on their choice, ambitions and talents, rather than their background.
Mission: coaching young people to be confident, independent and resilient so they can lead the lives they want.
What we do: we partner with schools, universities and businesses to run face-to-face and virtual coaching programmes for disadvantaged young people with relatable role models who are just a few years ahead in their life journey, we help raise their confidence, independence, resiliance and attainment. Our coahes are typically undergraduate volunteers or senior pupils in schools who we train and support to become effective coaches.
The Challenge
By the age of 5, 43% of disadvantaged young people have not reached a good level of literacy and numeracy.
57% of children from disadvantaged backgrounds leave primary schools without reaching the expected standard in reading and maths.
A disadvantaged child is 50% less likely to achieve passes in GCSE English and Maths.
Only 16% of Free School Meal eligible young people attend university, compared to more than 75% of those who attend an independent school.
1 in 3 young people frpm disadvantaged backgrounds are not in any form of sustained education, apprenticship or employment five years after their GCSEs.
1 in 5 undergraduates from disadvantaged backgrounds don't complete their degree, double the rate for the most advantaged.
Those in elite occupations from disadvantaged backgrounds earn £6,400 per year less in the same role, and take 25% longer to gain a promotion.
Our Impact
We have been delivering coaching programmes across England since 2014, supporting over 15,000 young people in that time. We have a small but growing number of programmes directly coaching undergraduates from underrepresented backgrounds (our Lifecycle programme). However, the majority of our work and impact takes place in schools, involving us training undergraduates (our Core programme) or senior pupils (our Peer to Peer programme) to be coaches to younger pupils.
We are proud that our programmes demonstrate consistently strong impact on the outcomes most closely associated with improving social mobility: attainment, social & emotional development, and school attendance.
Our most recent independent evaluation found:
Increases in maths (11.1%) and English (5.1%) attainment.
Significant improvements (min 8%) in metacognition, self-efficacy, and motivation.
Persistently absent pupils’ school attendance increased by 11%!
Our Values
We have four core values at CoachBright that we use to guide us and help our decision making. These values remind us at all times who we help, how we help them, and how we should act as both a charity and as individuals.
1. We understand the complexities of disadvantage. We prioritise supporting young people from low-income households but understand that disadvantage is context-dependent and that the drivers of disadvantage regularly shift.
2. We believe coaching is transformative. All of our work, from primaryphase programmes to our Lifecycle work with young adults, is grounded in a belief that high-quality coaching can transform a young persons life.
3. We strive for clarity. We are open and honest with our beneficiaries, our partners, and each other. We hold each other to high standards and provide transparency and clarity with the deisions and work we do.
4. We are a team not just colleagues. We are committed to helping others, and this commitment extends beyond our beneficiaries to each other in the workplace. We strive to make CoachBright a place where regardless of role, level of seniority, or length of time at the organisation, we all want to roll our sleeves up to support each other and share in each other's successes and challenges.
Our Team
We are a small but mighty team, with a mixture of experiences including youth work, teaching, music, finance, social work and many others. Although our backgrounds and skills may be different, what we have in common is a commitment to our core values, and a belief that our work can - and does - change young people’s lives.
And whilst we may be located in different parts of the country, we work extremely hard to ensure we live up to our fourth core value - ‘we are a team, not just colleagues’.
I've never worked in such a wonderful team before. It's been great to join such a supportive environment where everyone just wants the very best for each other and are all so passionate about our shared mission.
Role description
In the 25/26 academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.
This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils (see here for more details).
To support with this delivery, we are looking to recruit additional fixed-term (October 2025 - July 2026) Programme Managers, both full and part time, in the following regions:
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South West (including Cornwall and Plymouth) Part time, 2-3 days per week
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South East England (including Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire, and Milton Keynes) Full time
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North West (including Merseyside, Greater Manchester, Lancashire, and Cheshire) Part time, 3-4 days per week
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North East (including Northumberland, Newcastle, Tyneside and Teesside) Part time, 2-3 days per week
You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and Lifecycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.
Candidates should be able to cover all locations in the given region they are applying for, so access to a car would be an advantage, but is not essential. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.
All roles are on fixed term contracts starting Monday 6th October 2025 and finishing 31st July 2026. The majority of direct delivery in schools will begin early November. The first few weeks in the role will combine a mixture of induction, training, programme observations, programme set up, and volunteer recruitment for our Core programmes.
Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.
You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!
Role details
Managing and delivering programmes
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Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.
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Set timelines for programme start and finish dates.
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Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.
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Facilitate in-school or digital workshops for groups of pupils (KS1-5).
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Plan and organise graduation trips to a local university for pupils on the programme.
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Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.
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Report regularly to the Programmes Team Leader on key performance indicators and programme updates.
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Build and maintain high quality relationships with pupils, schools, and universities..
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Collect data and write impact reports and case studies for each programme.
Recruiting and managing undergraduate volunteers (in regions with Core programmes):
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Recruit and retain volunteer undergraduate coaches.
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Coordinate and allocate undergraduate coaches to Core school programmes, communicating with them weekly and when needed arranging transport for them to schools.
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Deliver training to volunteers both in-person and online.
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Develop and maintain relationships with universities, particularly access, outreach, and widening participation teams.
Expanding our reach and impact:
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Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.
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Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.
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Contribute to programme design, take part in a working group and whole team meetings.
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Gather and create content for social media and marketing materials.
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Running pupil and school leader focus groups.
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Carry out other tasks that are within the scope and spirit of the role.
Person Specification
Essential characteristics and experience
Below are the key attributes candidates will need to be confident of demonstrating.
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Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.
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Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.
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Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.
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Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).
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Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).
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Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.
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Ability to make quick and clear decisions.
Desired characteristics and experience
Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying.
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Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.
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Experience of sales or partnership management/development, particularly with schools or universities.
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Experience of working in education settings.
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Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.
Key details
Benefits
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An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.
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28 annual leave days (pro rata).
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Fridays off during non-term-time (pro rata).
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Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).
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Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
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Access to BrightHR perks, including a range of retail discounts.
Key Information:
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Annual salary of £30,579 - plus £2,500 London weighting where applicable (pro rata)
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Fixed term contract (6th October 2025 - 31st July 2026).
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Remote role with travel to schools across England. The majority of working days will require a trip to 1-2 schools in your region.
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Reporting to our Programmes Team Leader
Coaching young people to be confident, independent and resilient so they can lead the lives they want.




The client requests no contact from agencies or media sales.
Salary: £40,000 - £45,000 per annum (FTE)
Hours: 35 hours per week, (A minimum of 3 Days on site, with the ability to work remotely on the other days depending on the needs of the organisation)
Contract Type: Fixed Term Contract
Would you like to…
Lead a vibrant local partnership and help shape the future of community-led change in West London?
Be a driving force in tackling health inequalities and supporting residents to thrive?
Build partnerships, lead projects and bring people together across diverse neighbourhoods?
If the answer is yes, this could be your next role.
About the Role
Our client is a resident-led partnership that has spent the last 10 years bringing people together, building community connections and delivering positive change in Wormholt and White City.
As they move into their next exciting chapter, they’re looking for an experienced and inspiring Project Manager to lead the delivery of their ambitious Health & Wellbeing strategy — including youth provision, events, and resident-led initiatives. You'll be the face of their organisation: leading programmes, developing partnerships, securing funding and ensuring that local voices are at the heart of everything they do.
What You’ll Be Doing
- Leading and managing the delivery of community projects focused on health, wellbeing, and inclusion
- Engaging residents and empowering them to shape services and local decision-making
- Building and maintaining strong relationships with local organisations, statutory partners, and funders
- Identifying funding opportunities and writing compelling funding bids
- Supporting volunteers and community members to develop skills and confidence
- Representing them in local forums and championing community voices
They’re Looking For
- A confident and organised project manager (min. 2 years’ experience)
- Someone with experience in community engagement and partnership working
- A great communicator, both in writing and in person
- A self-starter who can lead strategically but isn’t afraid to get stuck in
- Passionate about inclusion, equity, and community empowerment
- Strong IT and reporting skills
Experience working in health and wellbeing, fundraising, or the voluntary sector is highly desirable. Knowledge of the W12 area would be a bonus.
Why Work With Them?
- Purpose-led work – Make a visible difference in people’s lives
- Flexibility – Hybrid working to support work-life balance
- Impact – Shape the future of a thriving, inclusive community
- Autonomy – Freedom to lead, innovate and drive change
Ready to Apply? If you’re energised by people, passionate about community, and ready to take the lead, they’d love to hear from you.
Make a Difference in West London – Lead Change as Their New Health & Wellbeing Project Manager!
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