Relationship manager jobs in canvey island, essex
We are looking for an exceptional individual to join our busy team at LimeCulture.
The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.
The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources
This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with our client to recruit a North East Lincolnshire Operational Lead.
Our client helps local people take control of their town’s future, together. Across the country, people are working to make things better. They spot what’s needed, bring others with them and start creating change. But too often, they’re doing it in spite of the system, not because of it. Short-term funding kills momentum. Distant rules block action. Local people rarely get to decide what happens next.
The organisation exists to change that. We support shared local visions, connect energy and ideas, and help long-term funding flow to what matters most, as decided by the people who live there.
In North East Lincolnshire, this approach is already taking root. We are now looking for a grounded and ambitious person to help shape the next phase of the work by working closely with leaders across the town.
You’ll support a bold, shared strategy and work alongside others. As well as building trusted relationships and supporting inclusive ways of working, you will play a key role in making our operational model work in practice, so that good ideas can grow and change can last.
The successful candidate will bring experience of supporting and leading change in a place or within different communities. You’ll be confident building relationships across sectors, comfortable balancing detail and big picture thinking and committed to supporting a long-term change. A strong connection to and care for a thriving future North East Lincolnshire is essential.
This is a permanent, full-time role (four-day working week with compressed hours). The role is based in North East Lincolnshire with regular travel across the area and occasional meetings in London.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.
Interviews: Early September
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.
It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.
You will be offered; a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club Racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.
We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.
The successful candidate will be expected to based/work from Cumbria or the Scottish borders travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a part time post.
Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this vacancy is the 1st August 2025.
Salary: £29,069 (pro rata)
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional clauses
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
The client requests no contact from agencies or media sales.
We are looking for someone who cares deeply about what we do and the people we serve and will be driven, as we are, to radically change people’s lives for the better.
Job title: Head of Finance and Resources
Hours: Full-time 37 hours / week
Location: Flexible working between home and a London office base (if reinstated). The organisation currently works fully remotely with occasional travel to London for meetings, as required.
Travel required: Occasional, quarterly travel to London for all staff away days, attendance at in person Trustee meetings (c.2-4 per year currently), and attendance at in person Senior Management Team meetings (c.4-6 per year currently).
Contract: Permanent
Salary: £55k - £60k
Benefits: 25 days annual leave, plus 8 bank holidays, 6% pension contribution
Reports to: CEO
Direct Reports: Finance Officer
Are you looking for a new challenge and want to make a meaningful difference in the lives of people with a visible difference?
Changing Faces are looking for someone with a strategic mindset, who will be a key member of the Senior Management Team and delivering on our two strategic goals:
- Everyone across the UK with a visible difference or disfigurement will have access to the support they need
- We will significantly increase everyone’s understanding and acceptance of visible difference and disfigurement, and reduce prejudice and discrimination
The new Head of Finance and Resources will have responsibility for a high-quality finance and business support service including managing HR, IT and facilities. We are a small organisation so you will need to be prepared to be operationally “hands-on”, and to work collaboratively and flexibly across the whole organisation to help enable our success. We are also always looking to improve our systems, and so the right candidate will also be passionate about continual development of processes to best meet the needs of the organisation and those we support.
Overall Purpose of the Role
- Responsible for leading and managing a high-quality finance and business support service encompassing IT, HR, and Facilities.
- To play a leading role as a member of the Leadership team to ensure Changing Faces achieves its strategic goals and vision.
- To continue the improvement in processes and systems within the Finance and Resources function to increase effectiveness, improve reporting, add value, and thereby reduce manual processes.
About Changing Faces
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships.
We won’t stop until everyone with a visible difference or disfigurement is supported and respected.
Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. We are always looking for talented people from all backgrounds, including those with a visible difference or disfigurement, to join us. In line with our commitments to equity, we are particularly seeking applications from People of Colour / BAME and LGBTIQA+ people. We have a flexible working culture which, as a member of the leadership team, this role will play a leading role overseeing. We are open to conversations about how this could apply to this role.
If you share our commitment, bring the skills and leadership qualities we are seeking and are excited by our vision we’d love to hear from you.
Application Timeline:
- Closing date: 11th August 2025
- Short-listing: 12th August 2025 – 15th August 2025
- Interview dates: TBC
Please note that the above timelines may be delayed depending on the number of applications received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Providing support and promoting respect for everyone with a visible difference.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
Interviews to be held W/C 8th September (subject to change).
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-223 201
Head of Marketing
Part-time, 30 hours per week (0.8 FTE)
Home Based (UK Only)
£51,000 pro rata (£40,800 actual)
12-month fixed-term contract, with strong potential to become permanent
Are you a strategic, creative leader with a passion for inclusion and social justice?
Do you want to shape the future of a pioneering global movement that’s challenging stigma and transforming lives?
Charity People is delighted to be supporting a unique membership-based charity in the recruitment of a newly created Head of Marketing role. This organisation leads a worldwide movement for face equality, uniting non-profits from across the globe to ensure that people with facial differences are seen, respected, and empowered. As the only non-profit with consultative status to the UN CRPD representing this community, their work is bold, collaborative, and deeply impactful.
Following the launch of a new strategy for 2025–2028, this is a pivotal opportunity to join the charity at a time of growth and transformation, amplifying its global voice and expanding its reach.
About the Role
This senior, strategic role is ideal for someone who thrives in a small, fast-moving team and wants to make a tangible difference. Reporting to the CEO, the Head of Marketing will lead on marketing, communications, and digital strategy, while line managing the Fundraising Manager and Digital Communications Officer.
Key responsibilities include delivering high-impact campaigns such as International Face Equality Week, growing digital reach to over 2 million people annually, and driving income through the Workplace Inclusion Programme and membership growth.
The postholder will also contribute to organisational strategy, support education and policy initiatives, and ensure that the charity’s values-led approach reaches underrepresented voices globally.
Essential Criteria
- Extensive experience in a similar senior marketing capacity
- Proven people management skills
- Track record of leading innovation, audience growth, and income generation
- Expertise in digital, data-led marketing and CRM systems
If you have a passion for inclusion, equity, and social justice and are comfortable working from home as part of a small and agile team with a creative, growth-oriented mindset, we would love to hear from you asap!
Four Excellent Reasons to Join the Team!
- Flexible, remote working (UK only)
- 25 days annual leave (pro rata) + UK bank holidays + Christmas closure
- Be part of a global alliance of inspiring member organisations
- Help lead a movement that’s changing perceptions and empowering communities
Applications are particularly welcomed from individuals with lived experience of disfigurement/facial difference and from other minoritised backgrounds.
Closing date: Friday 8th August
Interviews: ASAP
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background—e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
JOB PURPOSE
To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.
To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.
To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.
KEY DUTIES AND RESPONSIBILITIES
Deliver individual strategic projects/business plan objectives for the team
Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards. This includes:
-
Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable
-
Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis
-
Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process
-
Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.
Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:
-
Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.
-
Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.
Project compliance and quality requirements are achieved by:
-
Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.
-
Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.
-
Escalating risks promptly and appropriately.
-
Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.
-
Contributing to the design of monitoring and reporting processes.
-
Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.
-
Ensure that work undertaken reflects and supports equality and diversity.
Support the implementation of best practice systems and processes
Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:
-
Providing reports and/or data on trends, compliance, and quality.
-
Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.
-
Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.
-
Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.
-
Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.
-
Support the development and/or updating of content for information systems.
Maintain expertise and insight
-
Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.
-
Be proactive in identifying external and internal contacts to inform activity to improve service delivery.
-
Advise managers on recent developments in field of work.
-
Undertake research and analysis in field of work.
Contribute to team
-
Be an active member of the Quality Team, identifying opportunities for your own development.
-
Provide regular updates to the Quality Manager regarding partners quality and processes.
-
Contribute to the good and efficient working of the team in delivering against the business plan.
-
Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.
-
Compliance with LCALC policies and procedures, including health and safety.
-
Undertake any other duties as may be reasonably required within the scope of the role.
ADDITIONAL DUTIES AND RESPONSIBILITIES
-
To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.
-
To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.
-
To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.
PERSON SPECIFICATION – Quality Officer / Central Supervisor
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.
(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.
(3) An understanding of compliance monitoring and performance management.
(4) A proven commitment to continuing professional development.
SKILLS AND ABILITIES
(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.
(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.
(7) Proven ability to identify service delivery issues affecting quality
(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines
(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills
(10)Excellent influencing, negotiating and administrative skills.
(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.
(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.
QUALITIES
(13) Commitment to initiatives to combat poverty and social exclusion
(14) Energetic and self-motivated
(15) Commitment to equal opportunities
(16) Willingness to accept direction and supervision
(17) Willing and able to work outside office hours from time to time
(18) Commitment to the aims of Leicester Community Advice and Law Centre
OTHER REQUIREMENTS
(19) Must have access to own car and be willing to undertake travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.
(20) Willing and able to work remotely and/or from home.
Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.
The client requests no contact from agencies or media sales.
Purpose of the post
The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project. We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.
This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including: establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks.
Main responsibilities
Planning & strategy delivery
· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
· Keeping up to date with good practice & sector advances and sharing these with the AHS team.
Practical engagement and involvement
· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme. To include, for example:
o Managing and supporting Youth Advisors
o Recruiting and running a standing Young People’s Advisory Group (YPAG)
o Organising & delivering other ad hoc engagement activities as necessary
· Securing external partners where necessary, and managing contracts and delivery of their work across the UK
· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.
Team support
- Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
- Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
- Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.
Wider
- Contributing to shared learning and future sustainability as part of wider CEI communities of practice
- Acting as a key point of contact for community members and partners involved in the research
- Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.
Knowledge, skills and experience
Essential criteria
· Undergraduate degree or equivalent qualification in a relevant field
· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
· Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice
· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including marginalised and vulnerable groups
· Experience of successful project management and ability to deliver, working independently.
· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
· Ability to manage a budget and report on financial activity accurately
· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.
· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)
Desirable criteria
· Relevant qualification in engagement and involvement
· Post-graduate degree or equivalent experience
· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
· Familiarity with health research and data governance frameworks
· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)
Dimensions
· This has been designed as a full-time role, although part-time work could be considered for the right candidate.
· Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
· AHS is a national organisation, and our activities take place across the UK.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on Sunday 17 August 2025.
Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on Sunday 17 August 2025.
Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.
Remote position with some preference for Freetown Sierra Leone, Cape Town South Africa or Nairobi Kenya
SCOPE OF WORK
1. Grantmaking Due Diligence & Onboarding
-
Coordinate the collection, review, and secure storage of due diligence documentation from prospective grantees.
-
Assist with risk screening checks and internal reviews in alignment with Purposeful’s grantmaking policies.
-
Prepare grantee onboarding documentation, including grant agreements and orientation materials.
-
Track submission of required onboarding documents (e.g., bank forms, MoUs, safeguarding policies).
-
Monitor and keep track of the grants due for payment.
-
Respond to grantee and applicant inquiries and proactively update them on the status of their grant awards.
2. Grant Compliance & Documentation
-
Monitor compliance status of all active grants, flagging outstanding requirements and follow-up needs.
-
Ensure that compliance-related deadlines (e.g. reporting dates, grant conditions) are met and documented.
-
Maintain clean, well-organised, and accessible digital grant files, using existing tools or systems (e.g., Google Drive, Netsuite, Salesforce, etc.) to ease retrieval and generation of reports.
-
Support internal checks to ensure that funds are disbursed in line with compliance protocols and funding agreements.
3. Finance Coordination
-
Liaise with the finance team to prepare and verify payment documents, banking instructions, and payment schedules.
-
Support alignment between grant budgets and payment disbursements.
-
Track the movement of funds across grants, ensuring appropriate documentation is in place for each transaction.
4. Donor & Internal Reporting
-
Assist in preparing compliance-related sections of donor reports and internal grantmaking summaries.
-
Track reporting obligations by donor or partner, and ensure all documentation is collected and filed on time, including any relevant country-specific compliance requirements.
5. Audit & Policy Support
-
Prepare documentation for internal and external audits, including sampling, document summaries, and data extractions.
-
Assist in developing and maintaining internal tools (templates, checklists, trackers) related to grant compliance.
-
Contribute to ongoing improvements in Purposeful’s compliance systems, bringing in lessons learned and audit feedback, and emerging regulatory or legal considerations relevant to our work.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
This is a remote position with some preference for Freetown Sierra Leone or Nairobi Kenya
Scope of Work
1. Financial Data Entry & Reconciliation
-
Enter and reconcile day-to-day financial transactions in the accounting system, including expenses, transfers, payments, and receipts.
-
Ensure all entries are accurately coded to the appropriate cost centres, grants, or funding streams.
-
Review and reconcile staff expense claims, payment vouchers, and supporting documentation.
2. Budgeting & Grant Allocations
-
Support the allocation of expenditure to budget lines across multiple funding sources, ensuring compliance with donor requirements.
-
Maintain the habit to monitor actual spend against budgets using existing systems (Netsuite), highlighting any anomalies or risks.
-
Assist in the preparation of internal budget summaries and financial snapshots for program and leadership teams.
3. Financial Reporting
-
Assist in compiling donor financial reports by collecting, reviewing, and formatting financial data in line with donor requirements.
-
Liaise with grants and programme teams to ensure alignment between financial and narrative reports.
-
Maintain up-to-date and audit-ready documentation to support all reporting outputs.
4. Managing Fiscal Sponsorship Financial Reports
-
Ensuring that income from fiscal sponsorship partners are accurately recorded
-
Preparing regular income and expenditure reports for fiscal sponsorship partners and addressing reconciling items.
-
Represent the Finance team in update meetings with potential or current fiscal partners.
5. Audit & Compliance Support
-
Organise financial documentation and support sampling processes during internal and external audits.
-
Maintain orderly and accessible digital and physical filing systems for all financial records.
-
Support implementation of financial policies, templates, and compliance checks, working closely with the Head of Finance.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London)
Closing Date: 14 August 2025
Ref: SB 1392
Are you passionate about data protection and want to make a real impact in the fight against the climate emergency? Join Energy Saving Trust as our Data Protection Officer and help ensure we handle personal and organisational data with integrity, transparency, and care.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
Who we are: We’re part of the Finance, Risk and Compliance team. Our job is to help the organisation stay on track by managing risk, following rules, and making sure we do things the right way.
What we do: We work across areas like data protection, risk, fraud prevention, contracts, and buying goods and services.
How we work: We follow a clear structure that helps everyone understand their role. The Data Protection Officer is part of the second line of defence, offering independent advice and support on data privacy. They’re supported by an Assistant Data Protection Officer who reports directly to them.
Our culture: We’re a close-knit team. We share ideas, support each other, and work together to solve problems.
Why join us?
“There’s a real sense of purpose here. We’re not just ticking boxes—we’re helping shape a more sustainable future while supporting each other every step of the way.”
The role
As a key member of our Finance, Risk and Compliance Centre of Excellence, you’ll lead our data protection strategy, oversee compliance with UK GDPR and related legislation, and act as a trusted advisor across the organisation. You’ll manage and mentor the Assistant Data Protection Officer and collaborate with IT and cybersecurity teams to align data protection with information security standards.
You’ll play a vital role in embedding a culture of accountability and risk awareness, supporting our Three Lines of Defence model and helping teams across the organisation understand and manage their data responsibilities.
Success in this role means embedding a proactive approach to data protection, delivering clear and timely advice, and building strong relationships across the organisation. You’ll have the opportunity to shape strategy, influence decision-making, and be part of a team that values collaboration, integrity, and continuous improvement.
Join us in supporting the transition to a low-carbon future—where your expertise in data protection helps drive meaningful impact in tackling the climate emergency.
What you’ll do
Strategic Oversight: Lead the organisation’s data protection strategy and ensure compliance with UK GDPR, the Data Protection Act 2018, and other relevant legislation—acting as a key advisor and point of contact for the ICO and data subjects.
Governance and Risk Culture: Operate within the second line of defence in the organisation’s Three Lines of Defence model, fostering a risk-aware, accountable culture across all Centre’s of Excellence.
Stakeholder Engagement: Build strong relationships with internal teams, including IT and cybersecurity, to align data protection with information security standards, and support external engagement with regulators and data subjects.
Leadership and Development: Manage and mentor the Assistant Data Protection Officer, while contributing to the growth and capability of the wider Risk and Compliance Team.
Mission Impact: By ensuring ethical and secure handling of data, this role supports Energy Saving Trust’s mission to address the climate emergency—building public trust and enabling effective, sustainable services for people and communities.
What you’ll bring
Expert Knowledge: In-depth understanding of UK data protection laws, including UK GDPR, the Data Protection Act 2018, PECR, FOI, and FOISA.
Leadership Skills: Proven ability to lead, coach, and develop team members, fostering a culture of integrity, accountability, and continuous improvement.
Analytical Thinking: Strong ability to interpret complex regulations and apply them to real-world scenarios, supporting risk-based decision-making.
Communication: Excellent written and verbal communication skills, particularly for policy development, reporting, and stakeholder engagement.
Proactivity and Initiative: Demonstrated ability to stay ahead of regulatory changes and proactively support compliance across diverse business areas.
To apply please visit our recruitment portal via the Apply Button.
Applications close 5.30pm, 14 August. Interviews are intended to be held 21-28 August.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week - Tuesday, Wednesday and Thursday with some flexibility))
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Chelmsford. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for: 29th August 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-222959
£32,166.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Team Leader is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence.
This role deputises for the Deputy Contract Manager when required.
The shift partner for this role is - Monday-Friday 9am-5pm.
What you'll do:
Service Management
- Develop and promote key business relationships with stakeholders to achieve excellence in service delivery and maximise new business opportunities
People Management
- Lead and motivate your team to foster a forward thinking, positive "can do" working environment and culture
- Deliver motivational and effective supervision and team meetings to empower staff with relevant information appropriate to their role.
- Lead, coach and mentor staff to support career aspirations
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
What you'll bring:
Essential:
* Minimum 1 years experience of supporting vulnerable adults with Learning disabilities and Autism.
* GCSEs in English and Maths (grade A-C).
* Health and Social Care qualification
* Knowledge of Safeguarding and Mental Capacity processes
* Experience of leading and managing a team
Desirable:
* PBS qualification
* NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
* Up to date knowledge of current social care legislation
* Demonstrable experience of HR processes - Probation, Capability, Disciplinary.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.