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Prospectus is supporting a London focused grant givng organisation in the search for a Director of Development. This organisation exist to improve the lives of the most disadvantaged people in London by working with donors to invest in small, local charities and community groups. They empower local community organisations and leaders to identify their needs and solutions and connect these groups with funders, distribute resources, and help increase their impact. Additionally, they promote the value of local organisations, encourage philanthropy, and build relationships between communities and funders, and have given £127 million in grants to grassroot organisations in London since 2010.
Director of Development
Permanent
circa £75,000 FTE
London with hybrid working 1 day per week
The Director of Development will be responsible for developing and achieving the organisation's income strategy, with particular focus on developing, prospecting, and building relationships with high value donors, corporates, financial advisors, and wealth management. As part of the Senior Leadership Team, this role will be a strategic Director, whilst also leading on key donor facing relationships. This role will be critical to leading and executing successful engagement strategies for both internal and external stakeholders, with the support of a small team of two.
The successful candidate will be able to evidence setting strategy and delivering successful high value income generation growth. This person will be able to demonstrate identifying and securing gifts of a six-figure plus level. They will have a proven track record of developing and maintaining strategic senior networks. This person will have managed other team members before and be a strong communicator with other senior internal stakeholders and external donors.
Application information
Closing date for completed applications is midday on 24th August.
To apply
To apply for the role please upload your CV together with a supporting statement (of no more than 2 pages) onto the Prospectus website via the link below.
Prospectus is committed to providing equality of opportunity and welcome candidates from a diverse range of backgrounds. For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus on
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
JCWI are looking for an Advocacy and Communications Director
Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports: | Advocacy and Communications Team (currently 4 members)
Who we are
The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance; we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.
Role purpose
This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.
The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.
The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.
The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.
JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.
Leadership
- Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations
- Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values
- Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
- Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management
- Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos
- Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.
- Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives
- Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media
- Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system
- Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced
Policy, Advocacy and Campaigns Work
- Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience
- Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.
- Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities
- Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.
Public Campaigns, Outreach and Engagement Work
- Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
- Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
- Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
- Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
- Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
- Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
- Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
- Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
- Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed
Person Specification – Advocacy and Communications Director
The ideal candidate has experience:
- In a management or leadership role (essential)
- Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)
- Working with complex policy issues in a highly politicised setting (essential)
- Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
- Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
- Working collaboratively and building strong relationships with individuals and coalitions (essential)
- Working meaningfully with communities and people who have lived experience of oppression (essential)
- Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
- Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
- Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)
NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements
The ideal candidate is:
- Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice
- Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
- Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards
- A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues
- A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
- Creative and innovative, and eager to encourage and support others’ creativity
- A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences
- An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.
DEADLINE:
Submission of CV and covering letter | 11.30pm 28th August
We’ve been providing much-needed legal advice services to the people who need them most.


The client requests no contact from agencies or media sales.
In the UK, in areas of disadvantage, up to 40% of children do not reach a good level of development by the age of 5. Our client’s vision is of a society that cherishes children’s development in the early years, where every child can thrive and achieve their full potential.
Using a collective impact approach, the organisation is driving and supporting collaboration between funders, the public, private and the voluntary sector to improve outcomes in the early years. Listening to the voice, and harnessing the power of parents, carers and families in local communities is central to the change that Thrive and Five seeks to make.
In just four years, our client’s work is making a difference, with positive progress of children who’ve had the benefit of the charity’s pilot programme. The impact of our work was recognised in Parliament as the Secretary for State delivered the Best Start in Life Strategy and the charity was invited to share our public/voluntary sector partnership model at the Government’ Summit to launch the Civil Society Covenant. The Department for Education is interested to see how our approach aligns with their mission to help 75% of children reach a Good Level of Development by 2028.
Director
North East, working in person in Teesside three days a week
Up to £85,000, dependent on experience
This is an exciting opportunity for an experienced leader, with a passion for giving children the best possible start and with a strong belief in the power of communities. The role will work both locally and nationally, as part of the wider team.
The Director will manage our client’s existing programme in Redcar and Cleveland with a talented and committed team (10 staff). They will also develop and manage the new programme in Middlesbrough, currently in Discovery phase, and recruit a staff team of 8- 10 people, with support from the charity’s central team. Once set up, the Director will lead the following across both areas:
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Building relationships and networks in the areas, across the public, voluntary and private sector
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Leading the team to support delivery of the charity's local early years strategy in the areas
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Leading the delivery of a portfolio of complementary workstreams, continuously refining and strengthening the work so that we make the greatest possible positive difference to local children and families
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Working closely with local partners and the national team to ensure that data and learning is captured and fed into strategic thinking and our national model
Supported by our central team, the Director will enable local stakeholders to collectively support parents and children under 5, to improve outcomes in the early years and particularly improve levels of school readiness. Crucial to this work will be engaging with and empowering local parents who are the key to successful delivery of the initiative.
This is an exciting opportunity for an impact focussed leader, who brings:
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Experience of working at a senior level with public sector and/or voluntary organisations involved in the delivery of services and support to families with children under 5
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A track record of implementing concurrent and complex workstreams effectively, with proven project management and evaluation skills
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Experience at leading and developing staff teams
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Experience of building networks of solid relationships with a wide range of stakeholders
You will relish the opportunity to deliver a model that ensures strength in communities, achieves long term sustainability and aims to achieve long-term systemic improvements in early childhood development.
We are committed to inclusion in all aspects of our work and our new Director will have the ability to collaborate effectively with people from diverse backgrounds and cultures and nurture differing views. They will work sensitively with the changing needs of our communities and be comfortable talking about the importance of inclusion to a range of audiences.
Recruitment Timetable
Closing date: Sunday 31st August 2025
Initial interviews with Prospectus: 5-12th August 2025
Panel interviews with our client: w/c 15th September 2025
Queries
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie with a copy of your CV.
Job Title: Family Support and Graduation Coordinator
Salary: £28,000
Working Hours: 35 hours per week
Contract: Fixed Term until 31 March 2026 (extension subject to funding)
Location: Newham office based (with some hybrid working)
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds.
The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.
To be successful in this role you will have:
- Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them
- Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years
- Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families
- A good knowledge and understanding of local support and services for the client group
- Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights
- Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution
- Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10th August 2025
Interview: In person at a venue in Newham on Thursday 14th August 2025
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with our client to recruit a North East Lincolnshire Operational Lead.
Our client helps local people take control of their town’s future, together. Across the country, people are working to make things better. They spot what’s needed, bring others with them and start creating change. But too often, they’re doing it in spite of the system, not because of it. Short-term funding kills momentum. Distant rules block action. Local people rarely get to decide what happens next.
The organisation exists to change that. We support shared local visions, connect energy and ideas, and help long-term funding flow to what matters most, as decided by the people who live there.
In North East Lincolnshire, this approach is already taking root. We are now looking for a grounded and ambitious person to help shape the next phase of the work by working closely with leaders across the town.
You’ll support a bold, shared strategy and work alongside others. As well as building trusted relationships and supporting inclusive ways of working, you will play a key role in making our operational model work in practice, so that good ideas can grow and change can last.
The successful candidate will bring experience of supporting and leading change in a place or within different communities. You’ll be confident building relationships across sectors, comfortable balancing detail and big picture thinking and committed to supporting a long-term change. A strong connection to and care for a thriving future North East Lincolnshire is essential.
This is a permanent, full-time role (four-day working week with compressed hours). The role is based in North East Lincolnshire with regular travel across the area and occasional meetings in London.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.
Interviews: Early September
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The purpose of the social media officer role is to monitor, respond to and triage social media enquiries across Breast Cancer Now’s social media platforms, ensuring our tone and messaging are consistent, clear and engaging.
Working closely with fundraising teams and the social media and community team, you’ll keep up to date with current and upcoming campaigns and activity, ensuring our online communities receive an excellent supporter experience.
This is an exciting opportunity to play a key part in shaping Breast Cancer Now’s social media response handling.
About you
You’ll have some experience responding to external enquiries within charity, with an ability to adapt your communication style to suit the campaign or audience.
You’ll enjoy working as part of a busy and high performing team to reach shared goals, while also having the ability to work individually and manage your own workload. You’ll have experience training others, working with colleagues to deliver best practise across social media in this role.
As a well-organised person with an eye for detail and excellent communication skills, you’ll enjoy working with a wide range of colleagues and key external suppliers to monitor, respond to and report on our social media activity.
If you’re someone who thrives in a fast-paced environment and is passionate about giving our supporters the best experience possible, we want to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date 09:00 am Monday 18 August 2025
Interview date Tuesday 26 and Wednesday 27 August 2025
Prospectus is delighted to be partnering with a West London-based older people’s charity who provide a range of impactful, person-centred services; from social prescribing, to befriending, to dementia support, to information and advice, to digital inclusion. They are now recruiting for an interim Director of Services to lead the organisation through a time of change and development.
As interim Director of Services, you will work across various departments to oversee the strategic delivery of beneficiary-focussed services, ensuring that projects are delivered on time, to target and to budget. You will join the CEO in leading the delivery of the organisation’s strategy, evidencing impact, ensuring that staff and the management team are motivated and engaged and that older people remain at the heart of delivery. You will develop and maintain strong strategic relationships with key stakeholders, particularly within the NHS, promoting and developing the charity's integrated teams and social prescribing work, and facilitating opportunities to secure funding.
To apply for this role, you must be a senior manager with significant experience of overseeing and developing health, social and voluntary sector services in integrated settings. You must have extensive experience of working with and supporting vulnerable people, and an understanding of the health and wider social issues affecting them. You must have demonstrable experience of managing, supporting and developing staff teams, and of working in partnership with a range of stakeholders at a senior level.
Please initially apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will then be contacted and provided with further information.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.
Please note, this role is initially offered as a 6-month fixed term contract (up to the end of March 2026) with possibility of extension.
Please also note this role will be hybrid-working (1 day, potentially 2 working from home).
Role 1 - Researcher or Senior Researcher (Permanent)
The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:
- Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
- Write research and policy papers.
- Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
- Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
- Represent the society and present your research at events and conferences.
We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.
We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.
Role 2 - Research Assistant (Fixed Term 12 Month Contract)
The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team.
You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.
We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.
The client requests no contact from agencies or media sales.
This is a new exciting combined role.
The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.
The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.
Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.
The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.
Key responsibilities
Legal Administrator (approximately 4 days a week)
· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures
· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc
· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls
· To manage the legal enquiries email inbox, triaging emails as appropriate
· To manage the team calendar and oversee key dates system
· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary
· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately
· To assist with the preparation of electronic documents for the Home Office, court or tribunal
· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents
· To attend legal team meetings
· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary
· To assist with general office administration, including administering petty cash
· To supervise the work of the Legal Administration Volunteer(s)
· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid
Training Programme Coordinator (approximately 1 day a week)
· To provide general administrative support for the Compass and MJGL programmes
· To monitor project timelines, plans, and budgets
· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events
· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants
· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider
· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.
How to apply
The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.
The website form will ask you to:
· Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
· Upload your current CV
· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group is delighted to be supporting a charitable organisation in the recruitment of an Interim Corporate Fundraiser for an initial contract with the potential to become permanent. This key role will focus on securing and growing corporate partnerships to deliver vital funding that enables the charity to support children and families affected by life limiting health conditions.
Key responsibilities of the role:
- Manage a portfolio of existing and prospective corporate partners, ensuring strong cultivation and stewardship
- Conduct prospect research and develop new business opportunities through tailored outreach
- Create compelling proposals, fundraising propositions, and partnership packages
- Plan and deliver engaging campaigns, events, and partnership activities
- Maintain accurate records and report on income progress, engagement activity, and relationship development
- Work closely with internal teams to ensure partnerships align with the charity’s mission and values
Ideal candidate profile:
- Proven track record in delivering income targets within a corporate fundraising or business development environment
- Experience of managing four-figure and above corporate relationships, including multi-year partnerships
- Demonstrated ability to build bespoke and compelling corporate fundraising propositions
- Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
- A proactive, hands-on approach and an ability to manage a busy and varied workload effectively
Location: East London
Duration: 10 month interim contract with potential to become permanent
Salary/Rate: £200-£240 (paid via an umbrella company)
Working hours: Full time
Working pattern: Hybrid
This vacancy is being actively shortlisted, so early applications are encouraged.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Digital Marketing, Head of Website Transformation | £80,000 - £96,473 | 12-month FTC | Hybrid Working | London
For a complex, global organisation (100 million users in 100+ countries), we're recruiting a Digital Marketing, Head of Website Transformation for a 12-month FTC (with potential to extend to 3-years). Reporting to the Group Marketing Director, this is a senior position within the Marketing and Communications team and will be key in transforming the website infrastructure for the organisation, leading the selection and implementation of a new CMS, ensuring the chosen platform aligns with marketing strategies and business goals.
This role will oversee the strategic development of a new website ecosystem for the organisation to simplify the domain structure and CMS in use for over 300 business and country specific websites. The goal is to ensure a successful CMS implementation empowers the marketing and communications team to create, manage and optimise content effectively, driving business growth and audience engagement.
Main Duties:
- Create a roadmap for the website ecosystem development, content, and functionality to align with organisation marketing and communication goals
- Act as SRO for procurement and the implementation of a new CMS
- Oversee the transformation of more than 300 business and country-specific websites into a simplified unified domain and CMS structure
- Act as the main point of contact between the Marketing and Comms function and the Digital and Tech teams, providing business context to inform technical requirements of the project
- Build and nurture relationships with internal and external partners and stakeholders
- Build in-depth understanding of the operational context, opportunities and threats for marketing, linking issues across the organisation to ensure website design and development are aligned with global marketing strategy
Person Specification:
- Degree or qualification in Marketing, Communications, or Business or demonstrable level of equivalent experience
- 10 years + of related experience across Digital Marketing
- Proven experience in managing complex websites and successful website migration projects with multiple stakeholders, regions and languages
- Leadership of teams both directly and indirectly
- Track record of managing SaaS vendors, and digital marketing agencies
- CIM Marketing competencies including the influence of strategy formulation, and influence of digital strategy
- Education, EdTech, Teaching or Exams sector experience would be highly desirable
- Exceptional communication, influencing, and project management skills
- Experience of CMS ecosystems i.e., Drupal, WordPress, and enterprise CMS platforms
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
We are looking for someone who is angry at injustice, who really believes in the ability of ordinary people to make change, and who is motivated to learn the craft of Broad-Based Organising. If that is you, we’d love you to join our growing team of 11 organisers in South London! We hope to work with you to build on already existing work in Greenwich and support the building of new work in Bexley.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Community Organising
We train thousands of people each year to lead change in their communities, through the craft of Broad-based Community Organising, equipping them and their institutions with the skills to hold powerholders to account. We organise with 500+ member organisations in powerful alliances throughout the UK, and in South London Citizens we organise in ten boroughs with almost 100 member organisations. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, migrant hubs and other civil society organisations.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. You will work intensively with a small number of member organisations under close supervision, growing your experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.
This role is particularly to organise with Be Well Organisations in Greenwich and Bexley. Be Well Organisations may be faith, education, or community institutions, tackling isolation and poor mental health by: 1. Building relationships, 2. Signposting and offering practical support, and 3. Taking action on structural and systemic inequalities and injustices. But you may also work on other campaign priorities and responsibilities as needed across the team.
We are looking for people who are angry about injustice, who believe ordinary people have the power to make change, and who are motivated to learn the craft of Broad-based Organising. The role is hugely varied, and involves working across the two boroughs, in different institutions and context, and with a lot of independence.
Working as an Associate Organiser in South London Citizens, your main responsibilities will include:
Build relational power to further the goals of CUK
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Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
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Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships
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Conduct 15-20 weekly one-to-ones to develop relationships with leaders and understand their concerns.
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Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
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Identify and discern actual and potential leaders with the passion and ability to drive change
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Proactively create opportunities for leaders to develop, especially tertiary or new leaders; nominate for training on the core taster curriculum
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Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level
Strengthen institutions and develop BBOs
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Ensure good understanding of the basic interests and traditions of typical member institutions
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Organise several Be Well Organisations to participate more fully in the alliance
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Support pre-existing core teams and create/develop new core teams to provide leadership
Support leaders through the Cycle of Action in order to create change
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Support leaders in running listening campaigns
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Organise actions; demonstrating increasing independence in working without the need for close supervision
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Take the lead in supporting Be Well Organisations through the cycle of action
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
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Contribute substantively to fundraising to ensure the sustainability of the work
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Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork
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Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
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Demonstrate ability to work effectively with colleagues and participate in a team
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Produce all required reports and follow CUK’s procedures on time and to the required standards
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
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Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings
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Participate in fortnightly learning sessions with the wider SLC team
Personal Specification
(D) Desirable, (E) Essential
Experience
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Previous campaign experience (D)
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Evidence of having acted in a leadership role with peers or in local community activities (e.g. organising a club or project, playing a role in a faith institution) (E)
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Experience of project management; evidence of having delivered work on time and to standard (D)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
Key skills and knowledge
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
Personal qualities & values
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A self-starter with ability to take initiative and work independently (E)
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A belief in the capacity of ordinary people to make change, and the ability to build relationships with people across divides (e.g. religious, racial, language, class, etc) (E)
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An anger at justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E)
Our Organisers work closely with member institutions and will be expected to attend and lead events that take place in the evenings and weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would particularly love to see applications from people of faith, people from racialised communities, people living with disabilities, and LGBTQIA+ people, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interview date: last week of August
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Therapist to join our Young People's services in Bromley and Ealing.
£6,936.00 per annum, working 8 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Anerley Station Road and Horn Lane are innovative young people semi- independent accommodation services. Anerley Station Road is based in one site in Bromley and Horn Lane is spread across two neighbouring sites in Eailing, both services support a broad range of service users including Looked After Children, Care Leavers, Unaccompanied Asylum-Seeking Children, as well as other young people being referred in for multiple support needs.
The services work closely with statutory services to provide wrap around support for each customer within the service. Support is provided by a large and skilled workforce with specialist roles.
We are recruiting for an experienced counsellor/psychotherapist to join the team who will lead in facilitating therapeutic groups and individual counselling /therapy for customers across the two locations spending 4 hours a week at each service.
The post holder will support the staff team in developing their psychological understanding and raising awareness in the emotional impact of working with young people, whilst leading on creating and maintaining a therapeutically informed programme for the team to deliver Psychological Informed Environment in the service.
The Therapist will work with young people to improve engagement with support services as well as providing in depth sessions with young people with the desired outcome of the young person having a clearer insight into their own emotional wellbeing.
The post holder will have a creative approach to engaging young people including group and individual therapy and will tailor their interactions to each young person (this could involve using any approach which might be easier for the young person to engage with: self-expression, mindfulness, art, creative writing etc.).
Key information and documentation will be kept up to the required standard as expected between a therapist and a client and the post holder will adhere to all relevant legislation that governs these professional relationships.
The post holder will work flexibly across the service and will use technology were appropriate to ensure time is effectively used across the service provision.
What you'll do:
* Adopt and implement a Psychological informed Environment in the service.
* To support the team in carrying out holistic assessments on appropriate support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers, and other agencies.
* To liaise with the multi-disciplinary team working collaboratively to ensure that full information is given (in case of risk) to enable a robust assessment of service-users.
* Lead on staff team debriefs following any serious incidents, develop workshops to assist staff in managing stress and wellbeing in the workplace and advise the manager on supportive interventions for the team as a whole
* Lead on team reflective practise sessions but also other creative activities for the team to aid reflection, insight, and best practise.
* To ensure recovery focused support plans are reviewed, evaluated, and amended in accordance with changing needs, presenting risks and individual preferences to promote recovery with an attitude of 'positive risk taking'.
* To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one-to-one basis to achieve positive outcomes within a given service timeframe.
* Provide structured support and guidance to other front-line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum.
* Lead on external relationships with Mental Health professionals, including the Recovery team, maintaining excellent relationships with them.
* Develop and maintain links with key agencies and service providers in the local community.
* Demonstrate a commitment to the empowerment of service-users and a strong interest in co production and promoting people's rights.
* Knowledge and practical experience of using person centred tools to support recovery and development of service-users.
Please see our website for a full job deescription.
Why work for us?
This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.
It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.
If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.
We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.
By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.
About the role
The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.
It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.
The main areas of responsibility will be:
· O365 Apps
· SharePoint and Teams administration and support
· Azure and Active Directory maintenance
· Service Desk and General IT support
· Cyber awareness and action
· Documentation and Governance
· Automated deployment of software applications, security patch management and end-point
configuration.
· Business system implementations
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 22/08/2025
Interview date: 01/09/2025
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.