Relationship manager jobs in jersey, trinity

We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.

Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .

Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.

The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Role 1 - Researcher or Senior Researcher (Permanent)

The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:

• Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
• Write research and policy papers.
• Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
• Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
• Represent the society and present your research at events and conferences.

We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.

We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.

Role 2 - Research Assistant (Fixed Term 12 Month Contract)

The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team. 

You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.

We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.

Are you passionate about supporting others to make positive changes in their lives?

Do you want to make a difference by providing interventions to help people impacted by gambling?

About Us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The role

This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.

Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users.

There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service.

We are looking for an individual to work full-time which will currently include 4 days 9-5pm and 1 day 12-8pm per week (fixed), Monday to Friday.

About you

You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including cognitive behavioural tools.

You will be expected to be able to work from home thereby having the space for a confidential setting whilst also being able to travel within the region to attend events and offer localised in person support as required.

If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you!

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee assistance programme – 24-hour support
• We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.

For further details and to apply please click the apply button.

The closing date for applications is Sunday 3rd August 2025.

Interviews will take place online via video conference during the week commencing 11th August 2025.

This post requires a DBS check.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Family Coordinator - Domestic Abuse Lead

Are you passionate about supporting families to overcome the impact of domestic abuse and thrive? Do you have experience in guiding survivors towards recovery, building a new life for themselves and for their children? If so, we want to hear from you!

About Home-Start Lambeth:

Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.

“The best most useful part of the help I got from HSL was the emotional and practical support. My volunteer encouraged me to leave the house and provided me with support from other organisations. If I didn’t receive support from HSL I would of suffered mentally, been more anxious and feel more stressed. I have been given the confidence on how to cope and manage.”

DA survivor supported through volunteer home visiting

“This program has been nothing short of life saving. I will be using all the information and resources to guide and shape my thinking and approach to my ex partner in the years ahead.”

DA survivor who attended our Freedom Programme

The Role: Family Co-ordinator (Domestic Abuse Lead)

This vital role leads the delivery of Home-Start Lambeth's domestic abuse work, with a particular focus on empowering survivors to recover and build brilliant new lives for themselves and their children. You will be responsible for managing and delivering the Freedom Programme, recruiting attendees, and continuously developing the program to meet the evolving needs of survivors. You will also oversee volunteer-delivered support to families in their homes to ensure it is targeted and effective in helping families achieve their goals.

Key Responsibilities:

· Leading Domestic Abuse Support: Spearhead Home-Start Lambeth's domestic abuse initiatives, including the development and delivery of the Freedom Programme, ensuring it effectively supports survivors.

· Empowering Survivors: Facilitate recovery and growth for survivors of domestic abuse, helping them build a new life for them and their children.

· Family Assessment and Support: Assess the needs of referred families and oversee volunteer-delivered support to achieve family goals.

· Volunteer Management: Contribute to the recruitment, selection, training, and ongoing support and supervision of our brilliant volunteers.

· Safeguarding: Undertake designated responsibilities to safeguard and promote children’s welfare and that of programme attendees.

· Partnership Working: Build effective relationships with referrers and other partners to promote Home-Start's services across the borough.

· Quality and Compliance: Ensure a high standard of service delivery, maintaining accurate records, and adhering to Home-Start Standards and Methods of Practice.

What we are looking for (Essential):

• A good standard of education (A level, NVQ level 3 or equivalent).
• Direct experience working with children/families from diverse backgrounds.
• Direct experience supporting survivors of domestic abuse.
• A strong understanding of the needs of domestic abuse survivors and families with children under five
• Knowledge of current legislation and policies relating to children and families.
• Commitment to good safeguarding practice and professional confidentiality.
• Excellent interpersonal, verbal, and written communication skills, including experience providing support over the telephone and through video conferencing.
• Ability to work flexibly, including regular evening work

Desirable, but not essential:

• Qualification in group-based support delivery.
• Relevant professional qualifications (e.g., health visitor, teacher, social worker, childcare).
• An Independent Domestic Violence Advocate qualification or other qualifications in tackling violence against women and girls (VAWG) and/or trauma-based approaches.
• Experience of delivering The Freedom Programme.
• Experience of developing and delivering training and supporting/performance managing volunteers.
• Knowledge of Lambeth and Lambeth children’s support services.

Salary: £31,000 FTE pro rata (actual salary £15,943 p.a.)

Hours: 18 hours per week, including regular evening work, (currently Tuesdays 6:45 PM - 9:15 PM for the Freedom Programme).

Location: Hybrid – a mix of working from home & in our office in Brixton

Contract: Permanent

Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)

We particularly encourage applications from Black, Asian or Minoritised Ethnic people/global majority, disabled people and marginalised groups as we are committed to ensuring our team represents the diversity of the borough.

Join us and help make a real difference to families in Lambeth! Due to the sensitive nature of the work and the need to ensure the safety and wellbeing of our service users, this role is restricted to women applicants (including trans women). We are committed to equality and have carefully considered this exception based on the specific requirements of this role.

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm.

Contract type: 12 months

Salary: £25, 890.72 per year

Annual Leave:25 days annual leave plus 8 bank holidays per annum

Location:Based in Bournemouth, with extensive travel across BCP and the Dorset area. Hybrid working option for some of the time when not on visits.

International Care Network is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are looking for two experienced support workers to support individuals and families under all relevant Government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch, Poole and Dorset. The case load for one of these roles will be primarily, but not exclusively based in Dorset (primarily Weymouth, Dorchester and Sherborne) and so travel to these locations will be a significant element of the role. The caseload for the other role will be primarily based in BCP, but travel to Dorset will still be expected. You will need a valid UK driving licence, your own reliable vehicle and to be a confident driver for this role.

ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

Manchester Mind has worked with Greater Manchester Mental Health Trust for a number of years to deliver roles within Community Mental Health Teams in Manchester. Social Workers are a vital part of the team and we are advertising for two roles in different teams within Manchester. The post-holders will work within integrated, multi-disciplinary teams employed by Manchester Mind but managed on a day to day basis by Greater Manchester Mental Health Trust.

As a Social Worker, you are a crucial member of the team. You would be proactively supporting and care coordinating a caseload of people with mental health problems and

complex needs.

The two full-time roles would be within the North CMHT and the South Mersey CMHT.

Job Title: Social Worker

Base: Community Mental Health Team

Hours: 37.5 hours per week

Salary: £38,022 p.a.

Annual Leave: 28 days + bank holidays

The skills and experience that are most important to us are:

• Qualified as a Social Worker.
• Experience of building kind relationships.
• Ability to work in a collaborative way.

Application documents can be downloaded from our website.

The closing date for applications will be 12 noon on Thursday 31st July 2025.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

About the Angelou Centre

With over 30 years in service of Black and racialised women and children

The Angelou Centre is a Black-led organisation based in Newcastle. We specialise in supporting Black and racialised women and children at risk of experiencing domestic abuse and other forms of Violence Against Women and Girls (VAWG).

We help women, children and young people recover after experiencing violence, abuse or unfair treatment.

We listen, we understand, and we never judge.

How to Apply

Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role. Please find a full job description on our website - Careers - The Angelou Centre

 Deadline: Monday 21st July

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.

Role Overview

Contract: Full-time fixed term for 12 months,

with possibility of extension subject to funding

Salary: £28,355.60 to £30,812.60 (£15.58ph to £16.93ph)

Depending on experience and qualifications

Hours & Days 35 hours a week

Monday to Fridays 9am to 5pm                                          

Additional benefits 25 days paid holiday,

employer’s pension contribution of 6%,

enhanced maternity leave 

Location: Newcastle upon Tyne

This is a newly developed Careers Advisor role is funded by the North East Combined Authority and forms a core part of our strategy to improve employment outcomes for women from Black and racially minoritised communities who are not currently in work or education. This is a fantastic opportunity for a qualified or part-qualified Careers Advisor to rebuild and lead an impactful careers service within the Angelou Centre.

Many of the women we support have English as an additional language and face multiple barriers to employment. They are survivors who are on a journey to rebuilding their independence and therefore may require additional training support with household budgeting, life skills or understanding the public transport system amongst other things. Your work will directly support women to take confident, supported steps into training, volunteering and work often for the first time in the UK.

This role combines direct client work with strategic development with support from the Senior Administrator. You’ll be responsible for managing individual development plans and setting SMART goals with our service users, building local opportunity networks, and helping to develop a robust data recording system to demonstrate outcomes and impact.

Our ideal candidate is someone who;

• Is passionate about empowering Black and racialised women into employment
• Has a strong working knowledge of local volunteering, training and employment opportunities
• Is interested in research and impact to support the growth of our Training, Wellbeing and Inclusion services
• Is compassionate, non-judgmental and committed to supporting survivors of domestic abuse
• Is confident and pro-active in advocating on behalf of our survivors and able to represent their needs when working with partner agencies

 Key Responsibilities

 Careers Support and Development Plans

• Deliver one-to-one and small group CIAG (Careers Information, Advice and Guidance) to support women into meaningful employment, volunteering or further learning.
• Develop and maintain individual development plans of up to 40 women at any given time, creating personalised career and life action plans and reviewing progress regularly.
• Motivate and empower women to engage with activities that build their confidence and increase employability

Local Knowledge and Opportunity Development

• Maintain up-to-date knowledge of employment, training, and volunteering opportunities across the North East.
• Develop relationships with local employers, training providers, and community organisations to create inclusive routes to work.
• Signpost clients to external agencies for additional support, such as skills-building or mental health support, where appropriate.

System Development and Data Collection

• Co-develop and maintain a robust case management and data tracking system to record outcomes, identify patterns, and highlight barriers.
• Ensure accurate and timely documentation in line with funding, GDPR and organisational requirements.
• Support the department in building evidence to demonstrate long-term impact.

Evaluation, Research and Sustainability

• Support internal reporting by providing accurate caseload updates, anonymised case studies, and emerging needs analysis.
• Contribute to grant applications, evaluations, and stakeholder updates with data and qualitative insights.
• Work with the Senior Administrator to identify trends and inform future departmental strategy.

Person Specification

Experience & Skills

• Experience providing career advice to adults, ideally those facing multiple and complex barriers.
• Proven ability to motivate and support individuals who may be disengaged, vulnerable or lacking in confidence
• Excellent interpersonal, organisational and administrative skills, including the ability to track casework and input data.
• Experience of providing 1-2-1 or group support
• Experience using action planning tools and setting achievable, client-led goals.
• Experience working collaboratively with other originations to provide wraparound support.
• Strong influencing skills to work with a wide range of stakeholders

Knowledge & Qualifications

• Level 4–6 qualification in Careers Information, Advice and Guidance (CIAG).
• Strong understanding of employability challenges faced by Black and racially minoritised women, including language barriers, discrimination, and immigration restrictions.
• Excellent working knowledge of formal training, vocational training, and volunteering opportunities in the North East.
• Knowledge of developing and delivering Monitoring, Evaluation and Learning tools and mechanisms to support grant writing

Values & Approach

• Interested in learning about impact evaluation and research.
• Commitment to anti-racist, trauma-informed, and feminist practice.
• Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
• Ability to work flexibly and respond to crisis situations with a trauma-informed approach

Desirable Criteria

• Experience working in the women’s, community, or voluntary sector.
• Ability to analyse data and contribute to outcome reporting.
• Experience contributing to or supporting funding proposals.
• Strong local professional networks.
• Experience in program/project management
• Experience in grant management and report

Venn Group is delighted to be supporting a charitable organisation in the recruitment of an Interim Corporate Fundraiser for an initial contract with the potential to become permanent. This key role will focus on securing and growing corporate partnerships to deliver vital funding that enables the charity to support children and families affected by life limiting health conditions.

Key responsibilities of the role:

• Manage a portfolio of existing and prospective corporate partners, ensuring strong cultivation and stewardship
• Conduct prospect research and develop new business opportunities through tailored outreach
• Create compelling proposals, fundraising propositions, and partnership packages
• Plan and deliver engaging campaigns, events, and partnership activities
• Maintain accurate records and report on income progress, engagement activity, and relationship development
• Work closely with internal teams to ensure partnerships align with the charity’s mission and values

Ideal candidate profile:

• Proven track record in delivering income targets within a corporate fundraising or business development environment
• Experience of managing four-figure and above corporate relationships, including multi-year partnerships
• Demonstrated ability to build bespoke and compelling corporate fundraising propositions
• Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
• A proactive, hands-on approach and an ability to manage a busy and varied workload effectively

Location:​ East London

Duration: 10 month interim contract with potential to become permanent

Salary/Rate: £200-£240 (paid via an umbrella company)

Working hours: Full time

Working pattern: Hybrid

This vacancy is being actively shortlisted, so early applications are encouraged.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Team Leader (Nights) (Mental Health) - Recovery House 

Location: Alum Rock, Birmingham 

Salary: £27,259 per annum 

Hours: 38 hours per week (Nights) 

Recovery House is a new and innovative service our client are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector. 

This post is central to the smooth running of the 24/7 Recovery House. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at our client, the role contributes to effective communication between operational staff and management 

About the role 

The Team Leader will support the Recovery Support Workers in providing continuous and safe delivery of support at the Recovery House and always ensure high quality and person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and provide appropriate information to managers when requested. 

You will provide direction, management, and support to the delivery team of 13; which include 4 Waking Night Staff, and a Peer Mentors. Ensuring that safe levels of staffing is always provided and we deliver on the aims of crisis intervention and prevention. 

This role requires organisation and problem-solving skills as well as the ability to work under pressure, and skilful in developing strong relationships with a range of people be able to hold on to a vision for the future rooted firmly in values and the principles of recovery. 

You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents. 

This role will work variable night shift patterns, shared with the other Team Leader. 

About you 

Our client's ideal candidate will have experience of working and managing a team, with knowledge and commitment to the Recovery model of mental health support. You will have the ability to delivery services within a values framework, with excellent communication skills and the ability to collaborate with others. 

You will have a good working knowledge of safeguarding and be able to deal with issues regarding this. You will be able to make safe and informed decisions, whilst working either independently or in consultation with others. 

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. 

The successful candidate must be able to start on 1 September 2025 once all onboarding checks have been completed. 

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. 

Our client's people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Thursday 31 July 2025 

Interviews will take place week commencing Tuesday 12 August 2025

The consultant will lead investigations into the ‘The UK’s benefit from funded Health Partnerships under the DHSC funded GHWP’.

As benefit back to the UK becomes increasingly important in the evolving funding landscape, GHP is commissioning a study to explore and examine the value of DHSC-funded health partnerships to the UK health system. While bi-directional learning and mutual benefit have been highlighted through GHWP reports and sharing and learning events, these insights have not yet been fully synthesised or clearly articulated in a way that supports future funding and policy positioning.

We wish to commission a short-term consultancy to review and examine existing literature and data, including published and grey literature, including GHWP reports, reports from other DHSC-funded GHP projects, and other available documentation on the benefits of global health engagement to the UK. (see Related Papers section). 

Some qualitative data collection may potentially be involved.

Assignment 

Aim  

The aim is to produce a concise, evidence-based report that captures key themes such as professional development, system learning, innovation exchange, and reputational value, demonstrating the tangible and strategic returns to the UK from its investment in global health and global health partnerships.  

Objectives 

1. To identify and analyse the professional and institutional gains for UK health workers and organisations involved in the implementation of the GHWP. 

1. To assess how the GHWP work has contributed to UK health worker and health system strengthening, innovation, and global health leadership. 

1. To build on existing literature and evaluations, including from other DHSC-funded GHP programmes to provide a robust evidence base for the mutual benefits of global health partnerships. 

Outcomes  

• Re-centre Health Partnerships as a key component of the UK’s global health offer, showcasing benefits to the UK.   

• Encourage greater support within the NHS for institutional engagement in global health and support within the UK Government for increased spending on global health. 

Lead Knowledge Mobilisation for Central Research Question 

Focus areas:  

Examine the benefits of Health Partnerships for the UK, using and building on GHP and other data and evidence. 

Indicative areas of focus (to be finalised in consultation with the GHP team)  

• In what ways have GHP been successful in bringing benefits to the UK at an institutional as well as individual level?   

• How has GHWP work in Ghana, Kenya and Nigeria provided tangible and strategic benefits to the UK? 

• Highlight through selected case studies how UK individuals and institutions are benefitting personally/professionally because of Health Partnership work.  

• Provide examples of how global health innovations and/or ways of working are benefitting UK institutions because of Health Partnerships work, and/or the engagement of diaspora health workers in Health Partnerships. 

In the submission the consultant should submit a technical proposal outlining the approach and methodology for the study, including the key research questions. This will then be developed further with the GHP team. 

Methodology  

Desk review to include the following: 

• GHWP reports (HP reports as well as GHP reporting to DHSC)

• Available GHWP quantitative and qualitative data. 

• Other DHSC-funded programme reporting and material where feasible. 

• Published literature examining the benefits of Health Partnerships to the UK. 

Qualitative data collection 

Key informant and in-depth interviews and focus group discussions, if required 

Proposed Timeframe  

The work is to be undertaken between August and November 2025. 

Contractual Responsibilities  

Reports to: The Technical Director, based in the UK, who will provide technical oversight of the study. The Consultant will be responsible for managing their workload and conducting the activities in a timely and efficient manner as set out in this document. The Consultant will agree with the Technical Director which aspects to prioritise. The Consultant will also have regular reporting points with the Head of the Evidence and Impact Team and other GHWP colleagues, as required. 

The contract will run from August 2025 over a 4month period. The Consultant will submit a technical proposal and budget of up to £14,000 for the whole programme of work. The consultant will invoice GHP on a monthly basis. Please note that this is non-negotiable. 

Key Deliverables and Dates  

• Scope of Work and technical proposal (co-produced with GHP) 

• Draft Report  

• Power point presentation and evidence brief (summary report) of key findings and recommendations 

• Final report submitted November 2025 

Essential Qualifications and Experience: 

• Postgraduate degree in Global Health, Public Health, Health Policy, International Development, or a related field. 

• Proven experience in health systems research, particularly in the context of global health partnerships or workforce development. 

• Familiarity with the UK health system (e.g., NHS) and its global health engagement strategies. 

• Experience working with or evaluating global health partnerships, ideally involving LMICs such as Ghana, Nigeria, or Kenya. 

Skills and Competencies: 

• Strong qualitative and quantitative research skills, including data collection, analysis, and synthesis. 

• Ability to critically appraise and integrate evidence from diverse sources (e.g., programme reports, academic literature, policy documents). 

• Excellent written and verbal communication skills, with experience producing reports, policy briefs, or academic publications. 

• Strong stakeholder engagement skills, including the ability to liaise with UK institutions, diaspora health professionals, and international partners. 

• Competence in using research tools and software (e.g., NVivo, SPSS, Excel, or data visualization platforms). 

Desirable Attributes: 

• Experience working with or through organisations like Global Health Partnerships (formerly THET), NHS Global Health Partnerships, or UK FCDO-funded programmes. 

• Knowledge of health workforce development frameworks and global health diplomacy. 

• Understanding of diaspora engagement in health systems strengthening. 

• Ability to work independently and manage timelines for deliverables. 

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Join a team which leverages media, legal and data-driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we aim to foster free, fair and informed societies by harnessing the power of the media, the law and data intelligence. We do this by informing, empowering and equipping key actors working in our areas of focus so that their decisions can have a positive impact on people, society and the environment. Our unique combination of media and legal expertise enables us to deliver targeted capacity-building programmes, research, news, legal support and convenings that support our mission. Together, we can shape a prosperous planet where no one is left behind.

TrustLaw

TrustLaw is the global pro bono service of the Thomson Reuters Foundation. As the world’s leading pro bono legal service, TrustLaw helps high-impact civil society organisations, social enterprises, and independent media to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver groundbreaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and deliver innovative capacity-building workshops.

The Foundation is recruiting a dynamic Senior Legal Officer to help expand, strengthen and innovate our TrustLaw programme in the Europe, Middle East and North Africa (EMENA) region. Reporting to the Senior Legal Programme Manager, EMENA, and working closely with the regional Programme Manager and Officer, the Senior Legal Officer will manage legal pro bono projects from TrustLaw’s community of civil society organisations, social enterprises and independent media organisations, and support the team on thought leadership initiatives.

About the Role 

As a Senior Legal Officer at Thomson Reuters, you will:  

• Scoping legal pro bono requests from our community of civil society organisations, social enterprises and independent media organisations so that the requests clearly explain the legal needs for lawyers to advise on. 

• Managing pro bono requests, including connecting the pro bono client with lawyers, collecting feedback and following up with the parties involved.

• Designing, scoping and overseeing cross-border legal research projects, tools, resources and other content that address the most critical social and advocacy needs facing our members. 

• Proactive supporting of TrustLaw’s regional portfolio of law firms, corporations and other key stakeholders in EMENA to ensure TrustLaw regional quality and growth metrics are met. 

• Actively pursuing and cultivating relationships with law firms to secure their commitment to pro bono projects, employing persuasive communication strategies to highlight the impactful role they play in advancing social and environmental objectives through TrustLaw initiatives.

• Administering the service, for example through inputting into databases, planners, and trackers, running Salesforce reports, ensuring members have up-to-date contact information, inputting into quarterly reports, responding to requests for information, etc. in a timely manner.

• Contributing to the TrustLaw global annual strategy, and supporting the implementation of a regional strategy to expand and activate TrustLaw membership, ensuring we serve the best NGOs, social enterprises and independent media organisations, as well as the strongest law firms and corporate in-house legal teams. 

• Executing a robust communications, engagement and outreach strategy that includes member events and promotion of TrustLaw publications.

• Maintaining a high profile in EMENA by attending, supporting and coordinating events for TrustLaw and the Thomson Reuters Foundation, including by speaking publicly on our work at panels, roundtables, panel discussions, workshops, trainings, conferences or other speaking engagements.

About You

You are a fit for the role of Senior Legal Officer if your background includes:

• Legal experience (preferably with at least 1 year post qualification experience) working either in a law firm, in-house legal team or non-profit organisation.

• A good understanding of the legal and NGO sectors in EMENA (and, in particular, the UK), and an understanding of the challenges and opportunities that pro bono opportunities bring to law firms and legal teams;

• Experience of project management or co-ordination is highly favourable. 

• Excellent time management and organisational skills including the ability to effectively and independently manage multiple matters and projects in a fast-paced environment.

• Excellent research, drafting and analytical skills, with strong attention to detail. 

• Excellent interpersonal and communication skills – able to establish and maintain positive working relationships internally and externally with people from a wide variety of cultures and backgrounds.

• Being ambitious, dynamic, and creative. 

• Experience in Salesforce would be favourable, experience working with databases essential.

• Experience organising events or trainings would be favourable. 

• Fluency in English, other languages favourable (e.g. French, Spanish, German, Arabic).

• Willingness to travel internationally. 

• Pre-existing right to work in the UK.

This is a full-time role based in London, with a minimum of two days in our office in Canary Wharf. The salary is relative to the local charitable sector and will be commensurate with experience. 

How to Apply 

• The deadline for applications is 11July 2025. However, applications will be considered on a rolling basis until the post is filled. 

• To apply for this position, send your CV and cover letter in English, describing how you meet the specifications for this role, what you bring to it, and your availability to start. Applications without a cover letter will not be considered.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.This role involves both face to face and virtual support in a hybrid model of working, you will work from Northwick Park Hospital and Victim Support Office in London.

Do you want to make a difference every day?  Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?  Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office Victim Support, 3rd Floor, 5-7 Singer Street, London, and in co-location at St Georges Hospital.

As a Hospital Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
• Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). 
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals.
• To understand and be committed to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.
• Good communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.