Relationship manager jobs in north west leicestershire, greater london

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Senior Stewardship Manager for Mighty Hikes
1 year fixed-term contract (career break cover)
34.5 hours per week
Location: Hybrid between home and our London, Shipley or Glasgow office
Salary: £42,800 – £47,800 per annum

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Each year we recruit thousands of people to take part in the Macmillan Mighty Hikes, a sector-leading series of hiking events across the UK that have raised over £70m for people living with cancer.

We’re looking for an experienced and results-driven stewardship manager with excellent project management skills to oversee the delivery and development of our multi-channel stewardship campaign, registration platform and website for the 2026 series.

Do you enjoy working with multiple stakeholders to progress new initiatives? Are you committed to driving value and optimising performance? Do you like analysing data and insights to find answers? If you answered yes to any of these, this could be the role for you!

About the role

This role is responsible for leading our Programme Manager and Officer to plan, build and optimise our multi-channel stewardship journey – covering email, outbound calling, SMS and direct mail. You will also work in close collaboration with our Product and Digital teams to manage and develop our website and registration platform.

A typical week in this role might involve:

• Overseeing the delivery of project plan tasks across different stakeholders, to make sure everyone is meeting set KPIs and working to deadline
• Managing our relationship with our registration platform provider, using data and insight to identify improvement
• Working with creative agencies to brief and produce assets, using audience insights, that will inspire people to fundraise for their Mighty Hike
• Managing expenditure budgets to ensure spend is tracking accurately against different suppliers
• Using JustGiving data to report on fundraising performance and identify opportunities to drive growth and test new activations
• Leading on meetings with internal and external stakeholders to present the Mighty Hikes and inspire high levels of engagement and support

This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus. You will be compensated for your weekend work with days in lieu.

All candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.

About you

We are looking for an experienced stewardship manager with a passion for project management, strong account management skills and understanding of digital optimisation.

• Stewardship skills: experience delivering multi-channel stewardship campaigns with personalisation based on customer segments
• Digital skills: experience with website management and a strong understanding of digital optimisation and SEO
• Financial skills: proven track-record of hitting financial targets and managing expenditure budgets
• Results-focussed: ability to analyse data to report on performance and make decisions for optimisation
• Project management and leadership: experience in leading individuals or teams to deliver a project, setting clear goals and delegating tasks effectively
• Communication: an ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
• Relationship management: an ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects

Please note, the internal job title for this role is Senior Challenge Events Programme Manager.

About our benefits 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Thursday 4 September 2025 at 23:59.

1st interviews w/c 15 September 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team  for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Sustainable Living Project Manager 

Salary: £35,500p.a. FTE 

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract: Permanent  

Hours:  37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered 

Location: Home based with some travel within England 

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.

If this resonates with you, please read on.  We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.

Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding. 

Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.  If you need any reasonable adjustments throughout the recruitment process, you just need to let us know. 

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and  continue to apply.

As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025.  Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise. 

We are proud winners of the Working Families’ Best Small Employer Award 2021. 

No agencies please. 

Charity People is delighted to be partnering with the a leading literacy charity as they recruit for a Campaign Manager to join their team to deliver the 2026 National Year of Reading.

About the charity

We are working with a dynamic and impactful charity dedicated to empowering children, young people, and adults from disadvantaged communities with the literacy skills they need to thrive.

Contract: Fixed term until end of January 2027
Salary: £36,000 to £40,000
Location: Hybrid role between home and London office; this role will be contracted to the London office with the majority of work able to be carried out from home
Closing date for applications: Friday 8th August
Interview date: Interviews will be held remotely on Tuesday 26th August

The National Year of Reading 2026 is a national campaign which will address the steep decline in reading amongst children, young people and adults.

A Department for Education initiative, in collaboration with the this charity as delivery partner, the National Year of Reading will position reading as a powerful contemporary activity and will aim to engage new audiences in reading and to change the national reading culture for good.

Reading is central to the Government's Plan for Change: it supports success in school, work and in life, boosts wellbeing, brings people together and increases empathy.

This is a hugely exciting time to be part of a stellar team working with partners from across sectors to reignite the nation's love of reading!

Core responsibilities within your role will be to:

• Manage planning and delivery of campaign and communications activity in line with National Year of Reading strategy
• Develop a digital plan to reach target audiences through social media, campaign websites and other online channels
• Develop and deliver a strategy for engagement of high-profile celebrity ambassadors
• Work alongside the National Year of Reading team to manage and brief creative

and communications agencies

• Alongside the media and communications team, develop and manage relationships with media contacts, including acting as the first port of call for

incoming media enquiries, out-of-hours media response and cultivating longer term relationships with journalists, both in the education sector and beyond

• Alongside the media and communications team manage interview requests including fielding and briefing appropriate spokespeople
• Plan, create and write multi-media communications materials, including news stories, social media content, and reports for multi-channels use
• Develop key messages and evidence-based rationale, and test with target audiences
• Ensure consistent, ongoing evaluation of campaign reach and impact, and updates for stakeholder groups.

• Monitor and moderate contributions to National Year of Reading website using the content management system
• Proofread and edit content as required

We would love to hear from you if you have the following skills and experience:

• Significant experience of planning and delivering high-profile and large-scale media and PR activity
• Experience of national campaigning including developing engaging campaign

messaging and using a range of channels to reach target audiences

• Knowledge of effective evaluation of marketing and communications campaigns
• Experience of building partnerships with a range of stakeholders across the public, private and charity sectors
• Expertise in writing for different audiences in different contexts
• Excellent working knowledge of digital platforms

We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:

• Experience of working in the charity, education, wellbeing or cultural sector

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford

We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.

You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.

Key responsibilities

• Lead, support, and develop a team of People Partners and People Advisers.

• Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.

• Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.

• Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.

• Work collaboratively with People Directorate colleagues to review and implement policies and procedures.

• Build strong relationships with stakeholders, gathering feedback and implementing service improvements.

• Ensure compliance with GDPR and accuracy of HR data.

• Oversee case management systems to ensure up-to-date, clear, and accessible records.

About you

• CIPD-qualified with significant HR advisory and people management experience.

• Strong understanding of UK employment law and HR best practice.

• Skilled in building relationships, influencing, and coaching.

• Confident in analysing data to inform decisions and improve service.

• Experience in developing operational HR services, systems, and processes.

• A collaborative leader who motivates and develops their team.

The details

• Pay rate: £28.38 per hour + holiday pay.

• Contract: 6 months, temporary.

• Location: Mostly homebased with some travel to Watford

• Start date: ASAP.

This is an opportunity to make a real difference in an organisation committed to ensuring every child a

The Individual Giving & Community Fundraising Manager will have an exciting opportunity to grow World Child Cancer’s individual giving. They will also lead on creating a donor experience that will ensure people can engage with us in lots of different ways, from a lottery or regular support, legacies, community fundraising and events (including the London Marathon).

The post holder will be responsible for:

• Managing and growing individual giving.
• Recruiting and stewarding individual supporters through existing channels.
• Helping to secure funding to invest in launching a World Child Cancer charity lottery.
• Stewarding participants to build a pool of regular givers, medium level donors, legacy donors and event participants.
• Ensuring fundraising data is effectively managed, analysed and utilised.
• Managing the challenge and community fundraising. Supported by the Fundraising Executive.
• Supporting the Fundraising Executive responsible for the planning and logistics for fundraising events.
• Working collaboratively with the other Fundraising teams and Marketing to ensure supporters get the best experience.

This is a hands-on management role so you will need to be prepared to do the work as well as managing. The post holder will be an ambitious, creative self-starter who is passionate about World Child Cancer’s programmes as well as our fundraising activities. They will work as well in a team as they do on their own and be happy to undertake administrative tasks as well as more complex fundraising projects. As a smaller organisation (circa £3m) everyone has to be prepared to support each other, so tasks may vary.

Marketing Assistant - National Art Pass
Location: King's Cross, London
Contract length: Full time/Perm
Salary: £27,040 per annum

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

We’re looking for a Marketing Assistant to support the planning and delivery of marketing activity to drive overall growth for The National Art Pass.

You’ll be joining the membership team at one of the UK’s leading arts organisations and contributing to Art Fund’s mission to help more people access and enjoy great art and culture.

In this role, you’ll play a key part in delivering multi-channel campaigns across paid, owned and earned media. This could include briefing creative assets, building email journeys, implementing campaign activity and reporting on results. Working with the Recruitment Marketing Manager, you’ll collaborate closely with internal teams and external agencies to shape campaign plans, develop promotions and ensure every element is delivered to a high standard, on brand, and on time.

This is a great opportunity for someone who’s motivated to apply their marketing expertise to grow the National Art Pass and support Art Fund’s mission to help museums and galleries thrive.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59 on 7 September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Transformation Hub Manager

Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.

Salary: £40,940 per annum

Hours: 36 hours per week

Vacancy Type: 4 year fixed term, funded by the National Lottery Community Fund

For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.

Role overview

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

Key Responsibilities

Leadership & Hub Development

• Lead a team to ensure the successful implementation of the RenewALL Hub project, as submitted to the National Lottery Community Fund, aligning all activities with our “Open House” strategy and theory of change.
• Champion and embed a strengths-based, “advantaged thinking” culture across all Hub operations, actively shifting the focus from deficits to assets.
• Build and inspire a coherent, motivated team of staff and volunteers, uniting them around a shared vision for transformation.

Programme Design & Community Co-Production

• Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities.
• Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills — including health & wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities.
• Facilitate and champion the Community Hub Involvement Panel (CHIP), ensuring residents co-produce activities and influence the Hub’s direction, with a pathway to influencing trustee-level decision making.

Partnership Development

• Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents.
• Maintain and expand relationships with local organisations, agencies, and community groups, ensuring the Hub complements and connects with wider services.

Community Food & Social Connection

• Provide oversight (via the Food Sustainability Coordinator) for all food-related initiatives, ensuring they align with the Hub’s ethos of dignity, choice, and resilience.
• Direct the strategic transition from over-reliance on a traditional Food Bank to an empowering Food Club model, reinforcing pathways from crisis to independence.

Operational Leadership

• Oversee the day-to-day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week.
• Coordinate and support staff, volunteers, and sessional workers across the Hub, embedding strong safeguarding and trauma-informed practice.

Promotion & Outreach

• Work with the marketing team to promote the Hub’s activities widely, ensuring strong engagement from under-represented and vulnerable groups.
• Conduct outreach to engage under represented residents, ensuring activities are culturally inclusive and accessible.

Monitoring, Evaluation & Compliance

• Lead on the monitoring and evaluation requirements of our Lottery bid.
• Use monitoring and evaluation tools (e.g., Upshot) to track engagement, outcomes, and impact, ensuring activities remain effective and relevant.
• Ensure compliance with all necessary regulations, safeguarding, and legal requirements.

Person Specification

• Passionate about community empowerment, inclusion, and tackling inequalities
• Commitment to strengths-based and dignity-first approaches, especially in working with marginalised communities (e.g., refugees, asylum seekers, people experiencing homelessness)
• Significant experience in leading community development or social impact projects
• Proven track record of designing, delivering, and evaluating community programmes that improve wellbeing and reduce isolation
• Demonstrable experience of co-production with residents or service users, ensuring their voices shape services
• Strong partnership-building skills, with the ability to work effectively with statutory services (e.g., NHS, Public Health, Local Authority) and voluntary/community partners
• Experience of managing staff and volunteers, including supervision, and motivation
• Strong understanding of trauma-informed practice and safeguarding, and ability to embed these across all hub activities

To Apply

If you feel you are a suitable candidate and would like to work for Newham Community Renewal Programme, please do not hesitate to apply. You can learn more about our work and values on our website.

Job Title: Communications and Campaigns Manager

Reporting to – Chief Executive

This is a permanent full-time role, home based with regular UK wide travel

Salary - £29,000 - £32,000 dependant on experience

Closing Date – midnight 5th September 2025

The Role

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.

Responsibilities

Strategic Communications & Storytelling

· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.

· Contributing creative ideas to increase awareness of an organisation’s work and impact.

· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.

Campaigns & Public Engagement

· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach

· Organising, planning and supporting online and in person events.

Content Creation & Digital Media

· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.

· Supporting the development of the NFF’s website

· Driving integrated campaign work aligning digital, press, and stakeholder communications.

· Identifying and exploiting external opportunities to promote the NFF and its important work.

· Creating a bank of case studies to highlight the issues flooded people face.

Media & External Relations

· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies

· Building strong relationships with community flood groups to support them to share their stories in the media.

· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.

· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.

· Supporting staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

· Keeping internal communication and campaign assets up to date.

· Using insights from staff and communities to improve communication tools and templates.

· Working to ensure consistent branding and accessibility across all channels.

Skills & Knowledge

• Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
• Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
• Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
• Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
• Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
• Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
• Collaboration: A collaborative team player with a solution-focused approach.
• Experience: Relevant degree and a minimum of five years’ experience in the field.

How This Role Contributes to Our Strategy

· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.

· Partnerships: Developing strong relationships with partner organisations.

· Collaboration: Fostering a collaborative approach within the organisation.

Supporter Acquisition Manager
Location: London (near Charing Cross) - Hybrid working (Tuesdays and Thursdays in the office)
Salary: £45,000-£48,000
Contract: Full-time, permanent
Hours: 37.5 hours per week
Grade: Professional Level 3
Application: Please send your CV to Philippa at Charity People

About The Charity
Over 1.1 billion people live with vision loss globally. Yet for 90% of them, this could have been prevented or treated. Our client is working to change this injustice by delivering sight-saving treatment, training the next generation of eye health professionals, and driving scientific breakthroughs.

The Role
As Supporter Acquisition Manager, you'll play a pivotal role in growing our individual giving programme. You'll lead on the recruitment of new supporters across a range of fundraising products and channels, both online and offline. You'll help shape and deliver multi-channel campaigns that drive income and engagement.

This is a fantastic opportunity for a data-driven, creative, and strategic fundraiser with a passion for delivering impactful campaigns and building strong relationships.

Key Responsibilities

Strategy & Planning

• Develop and deliver a long-term supporter acquisition strategy aligned with organisational goals.

• Lead on acquisition budgeting, forecasting, and ROI modelling.

• Establish KPIs and report on campaign performance.

• Collaborate on integrated campaign planning across paid, owned, and earned media.

• Manage supplier tendering and contract negotiations.

Campaign Management

• Oversee creative development and production for acquisition campaigns.

• Work closely with the Content Producer to ensure compelling content.

• Monitor and optimise campaign performance with internal and external partners.

• Manage supplier relationships and ensure high-quality delivery.

• Train fundraising staff to represent The Charity effectively.

• Collaborate with the Data & Insight Manager to inform targeting and segmentation.

Collaboration & Innovation

• Build relationships with global fundraising colleagues.

• Contribute to innovation and product development.

• Support digital transformation and website optimisation.

• Work with the Relationships and Partnerships team to develop donor pathways.

About You
You'll bring significant experience in managing large-scale supporter or customer acquisition budgets, with a deep understanding of direct and digital fundraising principles. Your track record includes delivering integrated acquisition campaigns across diverse audiences, overseeing creative development, and managing supplier relationships. You're confident in end-to-end project management, from campaign setup to evaluation, and well-versed in data compliance and working within regulatory frameworks.

Ideally, you'll also have experience in innovation and product development, and an understanding of international development issues. Personally, you're a results-driven and empathetic leader, known for building strong relationships and communicating effectively. You're curious, analytical, and resilient, with a collaborative and proactive working style. You demonstrate cultural sensitivity, align with The Charity's values, and are willing to travel internationally and work occasional evenings when required.

To Apply

Share a copy of your CV with Philippa at Charity People and if your profile matches what our client is looking for, we will be in touch with further details.

Job Title: Assistant Kitchen Manager

Reporting To: Kitchen Manager

Salary Range: £32,000 - £35,000 per annum (Dependent on experience)

Contract Type: Permanent

Location: Felix’s Kitchen, Unit 14 Industrial Estate, Thomas Road, E14 7BN

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours of the kitchen are, Monday-Thursday 7:30am-8pm, Friday 7:30am-6pm, Saturday 8am-4pm. Most working days will be between 8am-6pm for this role.

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Possess required H&S, Food Safety standards. 

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.

Our Values

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

We solve it differently - We make it happen - We do it together - We do it with heart.

Purpose of the Job 

We are looking for the Assistant Kitchen Manager to play a key role in the Kitchen team.

Felix’s Kitchen is the longest running Production site we have here at The Felix Project, the staff and volunteer team in the kitchen, turn surplus food into almost 5,000 meals a day. These meals are cooked and packed on site and then go into our network of depots and on to some of the 1,200 community organisations we support.

This role is support in the managing of the day to day running of the kitchen, its team, the food production and packing of the meals and all aspects related to these responsibilities. Assist The Kitchen Manager in all aspects of the operation and planning for the kitchen.

No two days are ever quite the same in our kitchen, we work with volunteers and surplus food this means we adapt and thrive in a fast and changing environment. This role supports and oversees the entire operation, from the kitchen and chef team to the packing room and packing team, our volunteers and engaging and organising within the wider Felix Project.

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• Support all kitchen staff so they can fulfil their role
• Assist in the smooth running of the kitchen and packing area, taking a hands-on approach
• Ensure that the operation hits its agreed targets of production
• Responsible for the quality control of the cooked and packed meals, and that all correct HACCP procedures are followed
• Responsible for Health and Safety in the kitchen, food safety and record keeping and keeping all records up to date
• Oversee kitchen maintenance and cleaning
• Overseeing shift planning and the rota for the entire kitchen team
• Ordering of all food and other materials needed in the kitchen
• Connect and work closely together with the team at the Poplar Depot, we are attached to
• Ensuring all staff and all volunteers have all relevant training and are well supervised & supported
• Maintain relationships with the wider Felix team and key connections of the Felix kitchen
• This role will be operational, with some management and administrative duties
• Willingness for the role to develop

Person Specification

This is a truly unique role, and we are looking for someone to bring their own skills, experience and flair to the role. We are looking for someone to help set and maintain very high standards in the kitchen.

The ideal candidate will be someone who is eager to continuously improve, whether this be food quality or process or working relationships. The kitchen has achieved some great successes over the last 4 years, but we are looking for someone to continue that improvement and the impact we can have across London.

Essential Criteria

• Experience in hospitality/catering management and/or kitchen management role
• Eagerness to improve processes and solve problems
• Comfortable with all aspects of H&S, Food Safety and HACCP procedures or a willingness to learn
• Demonstrable interest in food waste and/or food security
• Clear eye for detail, team player, enjoys the work they do and a strong work ethic
• Comfortable in working in a team and a larger organisation
• Strong people and management skills
• Mature and professional management style, whilst also being able to accommodate vulnerable people with care and consideration
• Flexible in working hours, comfortable in working in a fast changing and growing work environment
• Strong IT, administrative and organisational skills

Desirable skills 

• Previous experience in the charity or surplus food environment 
• Level 3 or higher Food Safety qualified 
• Experience working with and/or managing volunteers 
• A passion to reduce food waste and reduce food insecurity

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Coeliac UK currently has an exciting opportunity for a Individual Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £28,305 per annum.

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

The Individual Giving Coordinator role:

Coeliac UK is looking for a passionate and organised Individual Giving Coordinator to support our Fundraising team to raise funds to support the charity’s work. The Individual Giving Coordinator will focus on growing our individual giving programme, ensuring a positive experience for existing donors, and attracting new supporters. Working closely with the Individual Giving Manager, this role will support managing projects and work closely with data to deliver an outstanding supporter experience.

The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. The focus will be on growing our individual giving programme, ensuring a positive experience for existing donors and attracting new supporters. Working closely with the Individual Giving Manager, you will support the delivery of newsletters, appeals and our raffles and weekly lottery. Responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.

Key responsibilities of the Individual Giving Coordinator:

• Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications
• Develop and deliver plans to increase the number of regular donors and meet fundraising goals
• Track and review programme performance, identifying opportunities for improvement and growth
• Support the Individual giving manager to plan and execute fundraising campaigns to attract new regular givers and engage current supporters, including newsletters, appeals, raffle and lottery communications.

Knowledge, Skills, and Experience required for the Individual Giving Coordinator:

We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:

• Strong knowledge and passion for building excellent supporter and customer relationships
• Knowledge and experience of working with a Customer Relationship Management (CRM) System
• Understanding of regular giving and fundraising practices

Closing Date: 17th August 2025

If you would like to be considered as our Individual Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring. 

The role:

As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.

About the role:

Are you passionate about building strategic, mutually rewarding partnerships that support a vibrant programme of artistic events and learning initiatives?
We’re looking for a Corporate Partnerships Manager to join our dynamic Development Team at the Barbican. This is a fantastic opportunity to manage some of our most high-profile partnerships -including Mastercard’s sponsorship of Outdoor Cinema -while playing a key role in driving new business, shaping innovative partnership offers, and securing impactful collaborations.

In this role, you will:

•    Deliver a portfolio of strategic and multifaceted corporate partnerships across the breadth of the Barbican’s programme
•    Work closely with the Senior Corporate Partnerships Manager to shape standout brand partnerships—identifying bold opportunities, leading high-level negotiations, and delivering exceptional sponsor activations.
•    Oversee the Corporate Membership scheme, ensuring our Members receive outstanding service and value, while nurturing relationships to deepen engagement and unlock future potential.
•    Take on line management and mentoring responsibilities, helping to develop and inspire the team.
This is a multifaceted and rewarding role, offering the opportunity to lead on exciting new partnerships across cinema, theatre, music, exhibitions, and learning events—helping to shape the future of cultural sponsorship at one of the UK’s leading arts centres. 
It’s also an excellent opportunity for someone looking to broaden their experience across new business and account management, while growing their leadership capabilities in a dynamic and purpose-driven environment.

We’re looking for someone with:

•    A strong track record in delivering strategic, multifaceted partnerships—ideally within the arts, culture, or wider non-profit sectors.
•    A creative, solutions-focused mindset and a flair for building compelling partnership propositions.
•    A strong track record in securing new partnership with demonstrable commercial acumen and confidence in pitching, negotiating, and relationship management.
•    Excellent communication and stakeholder engagement skills.

For full details of the role and responsibilities, please refer to the Job Description and Person Specification (JDPS).

Ready to apply?

To apply click on the 'Apply Now' button below.

Deadline for applications is 9:00 am on Monday 8th September 2025. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.

Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.