Relationship manager jobs

About the role:

This is a chance to step into a role that has the power to transform lives. At Single Homeless Project (SHP), our Health Team has expanded and strengthened over the last five years, and we are now looking for someone who can help drive its next stage of growth. Working across our hostels, TST and Housing First services, you will be at the centre of a service that brings health support directly to those who need it most, removing barriers to care and giving people the tools to take control of their own wellbeing. Leading our Specialist Health Leads, you will guide a team who are pivotal in helping clients recognise their health needs, engage with essential services and build lasting independence. Alongside this, you will forge strong working relationships with GPs, nurses, occupational health professionals and psychologists, ensuring that our clients are supported by the very best of both SHP and our external partners.

No two days will be the same. You will combine leadership with hands-on collaboration, from supporting staff development to building partnerships, to ensuring our approach is informed by robust data. Collecting, analysing and presenting this information will be key in demonstrating our impact, shaping practice and strengthening grant applications with our fundraising team. This is more than a management role – it’s an opportunity to influence the direction of an ambitious service and to see the difference your work makes every single day. Joining SHP means not only developing your own career in a growing, dynamic organisation, but also playing a vital part in changing the story for homeless Londoners, creating the chance for healthier, more independent futures.

About you:

• Demonstratable experience in people management. 
• Knowledge of health needs and systemic barriers in accessing health care those experiencing homelessness face. 
• Experience and knowledge of working with external partners and funders. 
• Demonstratable knowledge on data collection, including design, reporting and evaluating. 
• Ability to manage and organise priority tasks and timing. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Senior Marketing Manager for Mighty Hikes
1 year fixed-term contract (secondment cover)
34.5 hours per week
Location: Hybrid between home and our London, Shipley or Glasgow office
Salary: £42,800 – £47,800 per annum

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Each year we recruit thousands of people to take part in the Macmillan Mighty Hikes, a sector-leading series of hiking events across the UK that have raised over £70m for people living with cancer.

We’re looking for an experienced marketing manager with a passion for project management to oversee the development and delivery of our multi-channel marketing campaign, supported by our media agency.

Do you enjoy working with multiple stakeholders to develop exciting new initiatives? Are you committed to driving value and optimising performance? Do you like analysing data and insights to find answers? If you answered yes to any of these, this could be the role for you!

About the role:

This role is responsible for the development and delivery of our multi-channel media campaign in collaboration with our media agency Zenith, the conception of our creative campaign and management of internal stakeholders to maximise promotional opportunities.

A typical week in this role might involve:

• Overseeing the delivery of project plan tasks across different stakeholders, to make sure everyone is meeting set KPIs and working to deadline
• Managing our relationship with the media agency, monitoring channel performance to make optimisations
• Working with creative agencies to brief and produce assets, using audience insights, that will inspire people to sign up for a Mighty Hike
• Managing expenditure budgets to ensure spend is tracking accurately against different media plans and suppliers
• Using data to report on performance and identify opportunities to drive growth and test new activations
• Leading on meetings with internal and external stakeholders to present the Mighty Hikes and inspire high levels of engagement and support

This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus. You will be compensated for your weekend work with days in lieu.

All candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.

About you:

We are looking for an experienced marketing manager with a passion for project management, strong account management skills and a creative eye.

• Marketing skills: experience delivering multi-channel marketing campaigns across paid, owned and earned with a particular focus on digital channels
• Results-focussed: ability to analyse data to report on performance and make decisions for optimisation
• Project management and leadership: experience in leading individuals or teams to deliver a project, setting clear goals and delegating tasks effectively
• Financial skills: proven track-record of hitting financial targets and managing expenditure budgets
• Creativity: has a passion for social first creative and delivering engaging content across different mediums
• Communication: an ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
• Relationship management: an ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects

Please note, the internal job title for this role is Senior Challenge Events Programme Manager.

About our benefits 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Thursday 4 September 2025 at 23:59.

1st interviews w/c 15 September 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford

We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.

You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.

Key responsibilities

• Lead, support, and develop a team of People Partners and People Advisers.

• Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.

• Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.

• Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.

• Work collaboratively with People Directorate colleagues to review and implement policies and procedures.

• Build strong relationships with stakeholders, gathering feedback and implementing service improvements.

• Ensure compliance with GDPR and accuracy of HR data.

• Oversee case management systems to ensure up-to-date, clear, and accessible records.

About you

• CIPD-qualified with significant HR advisory and people management experience.

• Strong understanding of UK employment law and HR best practice.

• Skilled in building relationships, influencing, and coaching.

• Confident in analysing data to inform decisions and improve service.

• Experience in developing operational HR services, systems, and processes.

• A collaborative leader who motivates and develops their team.

The details

• Pay rate: £28.38 per hour + holiday pay.

• Contract: 6 months, temporary.

• Location: Mostly homebased with some travel to Watford

• Start date: ASAP.

This is an opportunity to make a real difference in an organisation committed to ensuring every child a

Events Fundraising Manager role:

We are seeking a highly organised, creative, and results-driven Event Manager to lead and grow Roundabout’s events portfolio. This is a pivotal role in our fundraising team, taking overall responsibility for the planning, delivery, and evaluation of our events programme to maximise income, engage supporters, and raise awareness of youth homelessness in South Yorkshire.

As Event Manager, you will have ownership of our flagship events — A Night at the Musicals, Sleep Out, and The Yorkshire Chocolate Festival — ensuring they are delivered to the highest standard and achieve ambitious fundraising targets. You will also lead the development of our third-party events calendar, identifying and leveraging opportunities such as the Sheffield 10k, Tough Mudder, and Sky Dives to engage new audiences.

Your role will combine strategic planning with hands-on delivery. You will:

• Create a calendar of events and fundraising opportunities.
• Develop and manage event budgets, ensuring strong return on investment.
• Lead event logistics, highlight marketing needs, and supporter stewardship strategies.
• Recruit, manage, and motivate event volunteers and fundraisers.
• Build and nurture long-term relationships with corporate partners, sponsors, and key stakeholders.
• Innovate — bringing fresh ideas to grow participation, income, and brand visibility.

This is a fast-paced, varied role that blends office-based planning with being on the ground at events, ensuring every supporter has an exceptional experience. You’ll inspire others through your passion, professionalism, and creativity, making a tangible difference for the young people we support.

Join us to lead unforgettable events, grow our reach, and help end youth homelessness in South Yorkshire.

Key Accountabilities:

• Lead the development and delivery of Roundabout’s events strategy and portfolio, ensuring all events contribute significantly to income generation, supporter engagement, and brand awareness.
• Set, monitor, and deliver against annual KPIs, budgets, and plans, working closely with the Fundraising Manager to ensure strategic alignment and maximum return on investment.
• Oversee all event planning processes — from initial concept through to research, delivery and evaluation — ensuring detailed work plans, risk assessments, and supplier agreements are in place.
• Evaluate the performance of all events using data and feedback, identifying opportunities for improvement and innovation across the portfolio.
• Proactively develop and secure sponsorship and partnership opportunities alongside our Business Development and Partnership Managers, building strong relationships with corporate partners, community groups, and key stakeholders.
• Recruit, train, and manage volunteers for both charity-led and third-party events, ensuring they are motivated, supported, and delivering to a high standard.
• Oversee the supporter journey for all event participants, ensuring exceptional communication, stewardship, and engagement from registration to post-event follow-up.
• Manage event marketing and promotion in collaboration with the Marketing and Communications team, ensuring targeted campaigns maximise reach, participation, and income.
• Produce accurate and timely reports on event performance, supporter engagement, and income tracking for internal stakeholders and trustees.
• Present and pitch on behalf of Roundabout at networking events, corporate meetings, and public speaking opportunities, inspiring audiences to support our mission and take action.
• Represent Roundabout at networking opportunities, partnership meetings, and external events, acting as an ambassador for the charity.
• Ensure all events are delivered safely, legally, and ethically, in line with Institute of Fundraising Codes of Practice, relevant legislation, and Roundabout’s policies.
• Work flexibly, including evenings and weekends, to be present at key events and activities.

Other Duties:

• Appropriate duties required by the CEO and Fundraising Manager.
• Act in the best interests of Roundabout at all times.
• Maintain professional internal and external relationships that meet the Charity’s values.
• Build trust, value others, communicate effectively, drive execution, foster innovation, focus on delivery to supporters, collaborate with others, solve problems creatively and demonstrate high integrity. 
• Proactively establish and maintain effective working team relationships with all internal and external stakeholders.
• To participate in training and undertake appropriate learning and development, as identified through appraisal and regular reviews with line manager.

This job description covers the current range of duties and is not exhaustive and will be reviewed from time to time. It is Roundabout’s aim to reach agreement on changes, but if agreement is not possible, The Charity reserves the right to change this job description.

The post-holder will be expected to adhere to relevant professional obligations and Codes of Conduct.

Person Specification

• Proven track record of leading and growing income across events or fundraising.
• Strategic and imaginative leader who can turn big-picture ideas into practical, results-driven plans. Demonstrate ability to adapt, show resilience and be flexible
• Minimum GCSE Grade C in English and Maths (or equivalent)
• Exceptional verbal and interpersonal skills, paired with a compelling writing style to produce a wide range of content — from grant applications and communication strategies to supporter updates, event timelines, website copy, and promotional materials.
• Experience in using Windows-based software packages such as Excel and CRM Systems with experience of analysing spreadsheets.
• Proven experience in overseeing Health and Safety, Safeguarding, and risk assessments, including developing event strategies, management plans, and related documentation.
• Demonstrable experience delivering exceptional supporter and customer care, including building strong relationships, responding promptly to inquiries, anticipating needs, resolving issues effectively, and ensuring a consistently positive experience that fosters loyalty and engagement.
• Proven project management skills, encompassing the full project lifecycle from planning to delivery, including budgeting, resource allocation, timeline management, stakeholder coordination, and monitoring outcomes to ensure objectives are met on time and within budget.
• Experienced in using fundraising platforms (e.g., JustGiving), including creating fundraising pages, providing guidance and advice, and applying knowledge of charity legislation, the Fundraising Regulator, and current sector trends.
• Extensive experience in public speaking to diverse audiences, effectively presenting and articulating a compelling case for support, tailoring messages to engage different stakeholders, inspire action, and build lasting relationships.
• Hold a full driving licence with business insurance and have access to own transport

Personal Attributes:

• Creative, innovative, and proactive with a positive outlook; resilient and adaptable, able to thrive both independently and as part of a collaborative team.
• Strong leadership and motivational skills, able to inspire teams, volunteers, and stakeholders to achieve ambitious fundraising goals
• Flexible and committed, willing to work evenings, weekends, and across online or in-person events as required.
• Highly organised and efficient, with the ability to prioritise workloads, manage time effectively, and take initiative while contributing to team objectives.
• Professional and confident ambassador for fundraising and the wider organisation, promoting its mission and values in all interactions.
• Approachable and responsive, able to quickly build rapport and strong working relationships with stakeholders at all levels.
• Excellent interpersonal and communication skills, both written and verbal, capable of engaging and inspiring diverse audiences.
• Passionate about the voluntary sector, knowledgeable about current trends and committed to advancing Roundabout’s vision, values, and objectives.
• Problem-solver and innovator, able to take ownership of challenges and implement sustainable, creative solutions.
• Strategic thinker, able to balance proactive and reactive work, manage multiple priorities, and deliver results under tight deadlines.

Healthy Me Healthy Communities is a not-for-profit social enterprise founded in 2012 making a positive difference to people’s health, lives and local communities.

At Healthy Me Healthy Communities we believe in the power of people and place, working together to tackle today’s societal challenges, alleviating the everyday struggle faced by many people, and meeting the ambitions of residents and communities. Often when organisations look to improve the lives of those affected by poverty, discrimination, and exclusion, they overlook local knowledge, skills and expertise.

For over 10 years, HMHC has been developing neighbourhood approaches and developing multi-sector partnerships, empowering people and communities. Our approach creates quality services that: 

• Make a big difference to people’s lives 
• Create lasting positive change for communities 
• Influence and improve practice and policy, contributing to regional priorities for health, economic and social outcomes.

Our Promise

Co-creating lasting improvements for people and places, practice and policy.

Mission

We are on a mission to harness the power of people and place, and working together for healthy, thriving communities and quality services.

Vision

And our vision is for “everyone enjoying a long, healthy and happy life” 

Centre Business Manager

An exciting opportunity has arisen for an experienced person to join Healthy Me Healthy Communities CiC.  Following a successful asset transfer and a £1m investment, we have ambitious plans for Gorton Central, developing this much loved community asset into an exemplar community hub and our organisational HQ. The Centre Business Manager will lead the day to day operations at the Centre and the Centre staff team to drive forwards business growth and service impact.

Salary: £30, 559 - £33, 366 per year (scale 18-23) starting salary dependent on experience

Location: Based at Gorton Central, Gorton Community Centre, Manchester, M18 8PE

Position type: Permanent

Hours: 35 hours a week Monday - Friday which will include an earliest start time of 8.30am and a latest finish of 6pm. Managers typically work 3 days from Gorton Central and 2 days from home.

Since the charity’s origins, Caring in Bristol has been powered by the input of hundreds of grass roots volunteers from around Bristol. People give their time and expertise to all our services in different ways, ranging from casual volunteering shifts to long term in-depth consultation about our work in their communities. This role will work across the organisation to build, strengthen, and sustain a strong team of volunteers and community participants to support our strategic priorities. 

The postholder will be responsible for leading on all aspects of our volunteering and community participation programme, including developing and implementing policies and procedures, managing the assigned budget, as well as recruitment, induction, training, support, engagement and retention of volunteers.

Our Volunteers 

We utilise volunteers and community participants across all areas of our work to support and enrich the work we deliver. It is important to understand the different sets of volunteers we work with: 

Winter – over 400 volunteers come together each winter to run our Caring at Christmas day centre and distribute food deliveries across the city. Caring at Christmas has a legacy of over 30 years and relies on a range of volunteers from highly experienced to completely new to the organisation. Additionally, during particularly cold weather, Caring in Bristol volunteers support emergency shelters in the evenings and mornings. 

Food clubs – a small but committed set of volunteers help deliver our Bristol Goods food support programme. We have a fantastic set of regular volunteers at our Hartcliffe and city-centre food clubs with plans for a new location soon. 

Youth services –our accommodation project launched in July 2024, providing four bedrooms for 18-25 year olds each night. Our youth team also run group sessions throughout the week. Volunteers are needed to provide invaluable support to these activities to ensure the young people feel welcome and comfortable. 

Co-Production and Consultation Participants – our committed group of community members are essential to shaping the way we work, taking their housing knowledge out in the wider community. They are often used as a focus group for housing/policy consultations, supported by our Outreach Worker. This work is established in South Bristol, and we are developing a similar group in North Bristol. 

Community Advocates – This is an exciting area of work we wish to develop and grow over the next year; training up community members on Housing Rights and routes for support, empowering them to share this knowledge, signposting those in need of support so to prevent homelessness. 

Fundraising & Office Volunteers – we often have tasks that volunteers can help with which help the “back office” of the charity. This could include helping to organise events, fundraising activities, stuffing mailing envelopes, stocktaking our food store or offering specialist skills /advice. 

Person Specification 

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferable skills and an ability to apply themselves in a new context. 

• Experience of recruitment or marketing opportunities in the charity sector 

• Experience of leading and motivating a team of volunteers 

• Understanding of co-production approaches and a demonstrable commitment to empowering community members

• Demonstrable knowledge of the motivations for volunteering and the different needs or requirements that volunteers may have 

• Clear understanding of the legalities around volunteer management and health & safety 

• Experience of working in partnership with other groups and organisations in innovative ways to achieve social impact. 

• The ability to build rapport quickly and maintain effective working relationships with a range of very different stakeholders. 

• Persuasive written communication, able to produce copy for news and marketing pieces as well as clear and concise email responses to a very active inbox 

• Strong IT skills including the ability to use database systems and train others 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Proven ability to give and receive feedback objectively and sensitively, with a willingness to challenge constructively. 

• A passion to change Bristol for the better 

The Individual Giving & Community Fundraising Manager will have an exciting opportunity to grow World Child Cancer’s individual giving. They will also lead on creating a donor experience that will ensure people can engage with us in lots of different ways, from a lottery or regular support, legacies, community fundraising and events (including the London Marathon).

The post holder will be responsible for:

• Managing and growing individual giving.
• Recruiting and stewarding individual supporters through existing channels.
• Helping to secure funding to invest in launching a World Child Cancer charity lottery.
• Stewarding participants to build a pool of regular givers, medium level donors, legacy donors and event participants.
• Ensuring fundraising data is effectively managed, analysed and utilised.
• Managing the challenge and community fundraising. Supported by the Fundraising Executive.
• Supporting the Fundraising Executive responsible for the planning and logistics for fundraising events.
• Working collaboratively with the other Fundraising teams and Marketing to ensure supporters get the best experience.

This is a hands-on management role so you will need to be prepared to do the work as well as managing. The post holder will be an ambitious, creative self-starter who is passionate about World Child Cancer’s programmes as well as our fundraising activities. They will work as well in a team as they do on their own and be happy to undertake administrative tasks as well as more complex fundraising projects. As a smaller organisation (circa £3m) everyone has to be prepared to support each other, so tasks may vary.

Individual Giving Assistant Manager

Full time, permanent contract with an option for some hybrid working.

We are Chester Zoo

We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.

The Role – Individual Giving Assistant Manager

The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.

Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature).

We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving – all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo.

They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects.

We’re looking for someone who can:

• Fundraising Strategy: Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead
• Prospect Development: Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation
• Donor Cultivation and Stewardship: Develop an annual programme of stewardship and contact opportunities
• Campaigns: Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention
• Onsite Giving: Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement
• Event Management: Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires
• Donor Stewardship: Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition.
• Reporting and Analysis: Track fundraising progress and report on KPI’s

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

• Permanent Contract
• 40 hours per week
• Salary – £30,000 per annum
• Opportunity for some working, based at Chester Zoo a minimum of 3 days per week.
• 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
• Pension scheme with generous employer contributions up to 9%
• Healthcare plan and employee assistance programme.
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
• Cycle to work scheme.
• Discounted gym membership
• Discounts on cinema tickets, restaurants, high street shops and more via Perks

Our Requirements

• A demonstrable track-record in individual fundraising and/or high-level customer service
• Experience of using a database to manage and track donor gifts, relationships and pipeline
• The ability to create exciting and compelling fundraising campaigns across a range of different channels
• Skilled in managing and developing a portfolio of funders and meeting fundraising targets
• Experience in developing and building long-term donor relationships
• Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters
• Proven experience of delivering consistently high levels of supporter care
• Experience in curating and managing stewardship events
• Experience of prioritising and balancing a busy workload
• Experience of working closely with other fundraising streams

Although not essential, the following would be desirable:

• Strong working knowledge of Individual Giving, fundraising regulations and best practice
• Ability to recognise the needs of differing stakeholders
• Ability to manage varied tasks and workload
• Ability to work well independently and under pressure
• Highly organised with exceptional attention to detail

Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.

Job Title: Communications and Campaigns Manager

Reporting to – Chief Executive

This is a permanent full-time role, home based with regular UK wide travel

Salary - £29,000 - £32,000 dependant on experience

Closing Date – midnight 5th September 2025

The Role

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum. We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. The successful applicant will develop and deliver national campaigns, ensure our messages reach the right audiences and manage activity across multiple platforms. The vision and creativity to tell powerful stories about flooding and its devastating impact on individuals, communities and economies is essential, as is the ability to manage internal and external stakeholders with tact, sensitivity and authority.

Responsibilities

Strategic Communications & Storytelling

· Translating community activity and project work into compelling stories and campaigns that amplify the voices of those affected by flooding.

· Contributing creative ideas to increase awareness of an organisation’s work and impact.

· Tailoring messaging to diverse audiences including policymakers, partners, media, and communities.

Campaigns & Public Engagement

· Developing and delivering successful multi-channel communications campaigns Evaluating campaign and communications effectiveness and reach

· Organising, planning and supporting online and in person events.

Content Creation & Digital Media

· Creating engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.

· Supporting the development of the NFF’s website

· Driving integrated campaign work aligning digital, press, and stakeholder communications.

· Identifying and exploiting external opportunities to promote the NFF and its important work.

· Creating a bank of case studies to highlight the issues flooded people face.

Media & External Relations

· Cultivating productive relationships with the media and creating compelling media materials including press releases and case studies

· Building strong relationships with community flood groups to support them to share their stories in the media.

· Monitoring media coverage and leveraging media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

· Production of our internal communications and supporting staff with templates, messaging guidance, and digital tools.

· Production and distribution of our internal newsletter, gathering updates and impact stories from teams and regional staff.

· Supporting staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

· Keeping internal communication and campaign assets up to date.

· Using insights from staff and communities to improve communication tools and templates.

· Working to ensure consistent branding and accessibility across all channels.

Skills & Knowledge

• Communication: Proven ability to write effectively for diverse audiences, including media, online platforms, political stakeholders, and internal teams. Skilled in building and maintaining strong relationships.
• Strategy: A track record of developing and delivering highly effective communications strategy and leading proactive and reactive engagement across a range of issues
• Storytelling: Outstanding storytelling skills that vividly bring to life the lived experiences.
• Stakeholder Management: Strong influencing skills and a track record of building strong and productive working relationships with a diverse range of stakeholders.
• Empathy: Strong ability to empathise with individuals and communities impacted by flooding.
• Organisation: Highly organised, flexible, and capable of operating at a senior leadership level.
• Collaboration: A collaborative team player with a solution-focused approach.
• Experience: Relevant degree and a minimum of five years’ experience in the field.

How This Role Contributes to Our Strategy

· Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.

· Partnerships: Developing strong relationships with partner organisations.

· Collaboration: Fostering a collaborative approach within the organisation.

About the Ark Gedling The Ark Gedling is a Christian charity that exists for the prevention and relief of poverty and hardship; it is a UK registered charity and a member of Advice UK. It provides a community café, with a range of activities to support community development and mutual support, which operate in conjunction with advice sessions, so that local people receive expert advice alongside compassionate community support and empowerment. It works in close partnership with other charities and with local churches. We are excited to announce we are hiring a new Community Centre and Grants Manager to take us into a new phase in our 20-year history.

Who we are looking for: We are seeking an individual who is experienced in charity sector work and is enthusiastic about building community and assisting people in hardship and poverty. The ideal candidate will have a background in the charity sector and a good awareness of welfare rights advice work and. They will have a vision for how to help the charity reach it’s potential and continue the legacy of excellent advice provision and community development that is already established. They will have good experience and knowledge of fund raising and bid-writing.

The successful candidate will need to be self-motivated, dynamic and enjoy leading a small team of staff and volunteers. They will have a high level of English language skills both written and oral and will be a good listener able to empathize with people in distress.

Job Title: Assistant Kitchen Manager

Reporting To: Kitchen Manager

Salary Range: £32,000 - £35,000 per annum (Dependent on experience)

Contract Type: Permanent

Location: Felix’s Kitchen, Unit 14 Industrial Estate, Thomas Road, E14 7BN

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours of the kitchen are, Monday-Thursday 7:30am-8pm, Friday 7:30am-6pm, Saturday 8am-4pm. Most working days will be between 8am-6pm for this role.

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Possess required H&S, Food Safety standards. 

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.

Our Values

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

We solve it differently - We make it happen - We do it together - We do it with heart.

Purpose of the Job 

We are looking for the Assistant Kitchen Manager to play a key role in the Kitchen team.

Felix’s Kitchen is the longest running Production site we have here at The Felix Project, the staff and volunteer team in the kitchen, turn surplus food into almost 5,000 meals a day. These meals are cooked and packed on site and then go into our network of depots and on to some of the 1,200 community organisations we support.

This role is support in the managing of the day to day running of the kitchen, its team, the food production and packing of the meals and all aspects related to these responsibilities. Assist The Kitchen Manager in all aspects of the operation and planning for the kitchen.

No two days are ever quite the same in our kitchen, we work with volunteers and surplus food this means we adapt and thrive in a fast and changing environment. This role supports and oversees the entire operation, from the kitchen and chef team to the packing room and packing team, our volunteers and engaging and organising within the wider Felix Project.

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• Support all kitchen staff so they can fulfil their role
• Assist in the smooth running of the kitchen and packing area, taking a hands-on approach
• Ensure that the operation hits its agreed targets of production
• Responsible for the quality control of the cooked and packed meals, and that all correct HACCP procedures are followed
• Responsible for Health and Safety in the kitchen, food safety and record keeping and keeping all records up to date
• Oversee kitchen maintenance and cleaning
• Overseeing shift planning and the rota for the entire kitchen team
• Ordering of all food and other materials needed in the kitchen
• Connect and work closely together with the team at the Poplar Depot, we are attached to
• Ensuring all staff and all volunteers have all relevant training and are well supervised & supported
• Maintain relationships with the wider Felix team and key connections of the Felix kitchen
• This role will be operational, with some management and administrative duties
• Willingness for the role to develop

Person Specification

This is a truly unique role, and we are looking for someone to bring their own skills, experience and flair to the role. We are looking for someone to help set and maintain very high standards in the kitchen.

The ideal candidate will be someone who is eager to continuously improve, whether this be food quality or process or working relationships. The kitchen has achieved some great successes over the last 4 years, but we are looking for someone to continue that improvement and the impact we can have across London.

Essential Criteria

• Experience in hospitality/catering management and/or kitchen management role
• Eagerness to improve processes and solve problems
• Comfortable with all aspects of H&S, Food Safety and HACCP procedures or a willingness to learn
• Demonstrable interest in food waste and/or food security
• Clear eye for detail, team player, enjoys the work they do and a strong work ethic
• Comfortable in working in a team and a larger organisation
• Strong people and management skills
• Mature and professional management style, whilst also being able to accommodate vulnerable people with care and consideration
• Flexible in working hours, comfortable in working in a fast changing and growing work environment
• Strong IT, administrative and organisational skills

Desirable skills 

• Previous experience in the charity or surplus food environment 
• Level 3 or higher Food Safety qualified 
• Experience working with and/or managing volunteers 
• A passion to reduce food waste and reduce food insecurity

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.  

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Coeliac UK currently has an exciting opportunity for a Individual Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £28,305 per annum.

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

The Individual Giving Coordinator role:

Coeliac UK is looking for a passionate and organised Individual Giving Coordinator to support our Fundraising team to raise funds to support the charity’s work. The Individual Giving Coordinator will focus on growing our individual giving programme, ensuring a positive experience for existing donors, and attracting new supporters. Working closely with the Individual Giving Manager, this role will support managing projects and work closely with data to deliver an outstanding supporter experience.

The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. The focus will be on growing our individual giving programme, ensuring a positive experience for existing donors and attracting new supporters. Working closely with the Individual Giving Manager, you will support the delivery of newsletters, appeals and our raffles and weekly lottery. Responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.

Key responsibilities of the Individual Giving Coordinator:

• Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications
• Develop and deliver plans to increase the number of regular donors and meet fundraising goals
• Track and review programme performance, identifying opportunities for improvement and growth
• Support the Individual giving manager to plan and execute fundraising campaigns to attract new regular givers and engage current supporters, including newsletters, appeals, raffle and lottery communications.

Knowledge, Skills, and Experience required for the Individual Giving Coordinator:

We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:

• Strong knowledge and passion for building excellent supporter and customer relationships
• Knowledge and experience of working with a Customer Relationship Management (CRM) System
• Understanding of regular giving and fundraising practices

Closing Date: 17th August 2025

If you would like to be considered as our Individual Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.

This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.

If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer