Relationship manager jobs
As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.
Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.
Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.
It is anticipated that the role will be varied and flexible, but will include:
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Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work.
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Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment.
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Fundraising and organisational strategy to achieve our aims.
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Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work.
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Leading and line managing the Senior Leadership and Management Team.
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Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.
Key responsibilities
1. Supporting CAP's Council of Management in its governance function
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Maintaining regular contact with the CAP Chairperson and Officer Group.
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Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group.
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Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.
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Working with the chair and officers to ensure good governance of the organisation.
2. Ensuring the effective management of CAP's staff team by:
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Providing day-to-day management and support for the Senior Management and Leadership Team.
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Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose
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Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing.
3. Finance and fundraising
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Setting a clear, viable organisational and financial strategy and implement through
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Fundraising and relationship building to secure the resources needed for the programme work and campaigning.
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Formulating appropriate applications for programme funding.
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Providing resources for donors and churches to organise fundraising.
4. Programme Development
Leading the process of programme development within CAP in order to:
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Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty.
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Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated.
5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by
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Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.
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Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.
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Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research.
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Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.
6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that:
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CAP members are provided with regular mailings and appropriate support for local/national activity.
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Ensuring that requests from CAP members and others for information and support are dealt with appropriately.
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Overseeing resources for Challenge Poverty Week and Poverty Sunday
7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including:
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Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.
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Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.
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Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.
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Representing CAP views to national, regional and local government.
8. Theological Development
Facilitating the development of theological and other resources which reflect
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the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.
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wider analysis of social, political and economic issues.
Accountability and relationships
The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.
The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners.
Other details about employment
Duration: Permanent contract with six month probationary period.
Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.
Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending). Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.
Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution.
Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.
Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.
Location: Hybrid working on a flexible basis from home with some time each week in the Manchester office.
No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate direct marketing professional, or someone with relevant transferable skills, to join us as our new Direct Marketing Fundraiser.
This is an exciting time to join the fundraising team with significant growth across multiple income streams, including individual giving. This role will be integral to developing our individual giving programme to support the growth and sustainability of our income, whilst also driving supporter engagement. You will be responsible for the hospice’s direct mail campaigns and maintaining and developing strong relationships with donors to maximise income generation. You will be involved in a range of individual giving activities including regular giving, appeals and lottery.
You will have excellent communication skills, being able to communicate effectively with staff, volunteers and supporters and will work closely with our Communications and Marketing team. We are looking for someone with an eye for detail, strong organisational abilities and a track record of delivering projects on time.
Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.
As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire




As Portsmouth Cathedral continues its journey of growth and expansion, we seek a CFO who will not only ensure financial oversight and compliance but also drive strategic initiatives to foster financial sustainability. Your expertise will be instrumental in solidifying the Cathedral’s financial position, optimising its resources, and advancing our service to the community.
Following the implementation of the Cathedrals’ Measure 2021, and the registration of Portsmouth Cathedral as a charity in March 2024, the new role of Chief Finance Officer, funded by the Cathedrals Sustainability Fund, will support Chapter, the Cathedral’s governing body, in offering strategic financial leadership. Reporting to the Chief Operating Officer (COO), the CFO will be part of the Senior Management Team (SMT) and will manage a small team and will oversee the operational processes and functions, and communicate the necessary assurances, information and reports to the Senior Management Team, Chapter and the Board of our to be established trading company periodically. This will involve communicating complex financial ideas and information to a range of stakeholders (mostly non-financial).
The successful candidate will be CAEW, ACCA or CIMA Qualified or similar and be able to show continued professional and personal development . They will have:
- Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development.
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Strong knowledge of VAT, tax planning, and advanced accounting practices.
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Excellent verbal and written communicator with an enthusiastic can-do approach and the ability to convey complex financial information to diverse stakeholders clearly and effectively.
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Experience of dealing with colleagues, trustees and stakeholders.
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Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite.
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Familiarity with a multi-fund accounting software
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Empathy with the ethos of the Church of England.
They will be:
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Commited to upholding the highest standards of safeguarding practice.
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Commited to equal opportunties and inclusivity and at ease when working at all levels.
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Self-motivated.
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Highly collaborative and have excellent interpersonal skills including warmth, tact, diplomacy, discretion and imagination.
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Meet the standards required to pass a Fit and Proper Persons test.
Safeguarding
The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese applicable to this role.
Benefits
- Annual leave allowance of 27 days per annum (FTE) plus public holidays
- Employer pension contributions of 7.5% plus employee contribution.
- Commitment to professional development and training
- Cash health plan
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Candidates invited to interview will be required to complete an application form as part of our Safer Recruitment procedure.
The client requests no contact from agencies or media sales.
We are looking for a Communications and Social Media Manager (Maternity Cover) to join the dynamic communications team at London's historic food market. This is a fantastic opportunity to be at the heart of Borough Market's communications function in a hands-on and creative role which directly shapes how people see and feel about the most famous market in the UK.
Reporting to the Head of Communications and Marketing, the key focus of this role is to develop and manage Borough Market's social media and communications functions to enhance the Trust's overall reputation and build support for the Market's corporate and societal aims, in addition to working alongside the Head of Communications and Marketing to support generalist communications activity.
Interim Communications and Social Media Manager
Contract: One-year fixed term maternity cover contract
Salary: £50,000 - £57,000 dependent on experience
Location: Hybrid based between Borough Market and home with ideally three days per week on site, potentially two
Hours: Full-time, 35 hours per week
Closing date for applications: Friday 23rd May
Interviews: Interviews will be held in person week commencing 2nd June
Core responsibilities within your role will be to:
- Develop, manage and execute BM's organic social plans to help to deliver BM's purpose and key messages to customers and audiences
- Deliver social and traditional PR content and influencer marketing to communicate the Market's key messages
- Manage and implement the Market's social media and communications activities in line with the Trust's strategic plan
- Manage external filming requests and report internally on press and social media coverage
- Develop and manage collaborative and partnership working arrangements with a wide range of external stakeholders; ensuring BM's purpose and aims are communicated effectively and consistently to influencers, supporters and the media
- Manage relationships with relevant agencies including social media and content creation
- Support the Head of Communications and Marketing in the development of a communications strategy and purpose in line with the Market's 2030 Strategy ensuring Equity, Diversity and Inclusion (EDI) is at the heart of all outputs
- Support the Head of Communications and Marketing in the execution of the corporate and crisis communications strategy
- Support the Marketing and Events Manager to develop an external and internal events programme to assist in the delivery of the BM's societal and charitable aims for visitors, traders, tenants and staff
- Champion the Borough Market brand including across all social media channels
- Support the Board and Senior Management team (SMT) to build the organisation's brand and values
- Deputise for the Head of Communications and Marketing as required
- Provide guidance and advice to SMT on social media issues
You will need to be a talented and creative social media expert who can help cultivate a thriving culture of engagement across the Market's community of staff, traders and visitors. You will be a team player collaborating with the wider team on creating engaging content to ensure that Borough Market's story is as visible to priority audiences as possible.
Applicants will need to have a strong social media background and creative digital skills. Experience in a similar role or environment as well as outstanding communications skills, a self-starter approach and a keen interest in food and drink are essential.
We would love to hear from you if you have the following skills and experience:
- Previous experience of working in a PR and social media role with strong creative flair
- Up to date knowledge of all current social media channels for consumer and business audiences
- Extensive social media management experience including experience of working with influencers
- Ability to create and edit persuasive and compelling copy
- Ability to brief external creative resources as well as to film, photograph, and edit required content
- Engagement and networking skills, with the ability to build strong relationships with a wide range of stakeholders
- Experience of proactively handling of press and media requests
- Solid skills across social media software including video editing and design software such as Adobe and Canva
- A demonstrable passion for and knowledge of the good food sector and sustainable production is extremely desirable and would be a considerable advantage within the role
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Role: Direct Marketing Executive (acquisition)
Salary: £29,697 - £32,683 (England) £33,533 - £36,767 (including London weighting)
Closing date:04/06/2025
Hybrid/Working from home, with London based candidates expected to work in the London office 8 days a month
Note: The position is also available for an immediate start
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio.
About You
- You will have experience of running effective national campaigns using a variety of fundraising channels
- Demonstrable, relevant experience including digital, email, social media, direct mail, and telemarketing
- Strong organisational skills with the ability to effectively manage conflicting priorities
- Knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About the Role
- Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
- Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
- Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
We are excited to announce that in September we are opening two new clubs in the Bromley borough (location to be confirmed). One club will be for Juniors (4-8 years) and one club for Seniors (12-16 years). We are seeking a Supervisor for these new clubs.
This newly created role reports to Programme Delivery Manager to implement programmes supporting our autistic members. Key responsibilities include:
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Supporting the Programme Delivery Manager on leading a range of programmes addressing members’ developmental needs.
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Support members in personal and social development, promoting peer relationships.
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Manage various administrative tasks including maintaining members’ needs assessments and communicating any update or changes.
Salary Band: £8,268 per annum
Contract Type 1-year Fixed Term contract
Working Pattern: 10 hours per week. Weekday(s) late afternoons and evenings. School holidays mornings and afternoons. Weekend trips.
Location: Bromley based location
Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis.
About you
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills. You will have experience of working with young people, particularly those who are vulnerable, challenging, or have special needs.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
How to apply
If you are keen to join us at CASPA and believe you have what it takes to be a CASPA Supervisor please read through the relevant Job Description carefully.
This will give you more information about what is required for the role. It also includes a person specification.
Please apply with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
You will also need to complete our application form on the CASPA website
The safety and welfare of our members is paramount, and all these posts will be subject to satisfactory reference and a full DBS check.
Closing date for applications 3rd June 2025
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an pivotal time to join us as we continue to roll out support services for people with incurable breast cancer.
This role leads on the further development of Breast Cancer Now’s secondary breast cancer services across the UK and online, building on the success of recent growth and exploring new opportunities. As a member of the services leadership team, you’ll make a full contribution to the leadership, strategic planning and development of Breast Cancer Now’s support services, working collaboratively with other heads and managers across the organisation.
About you
You’re an experienced, empathetic and clear-thinking leader who’s able to demonstrate how you’ve achieved stretching targets, preferably in a service delivery environment. Skilled at getting the best out of people, you’ll be able to support your team through growth and change, whilst ensuring the quality of our support services remains high.
You’ll understand the challenges faced by people living with secondary breast cancer. And have a strong commitment to improving their quality of life. Relationship building and excellent communication skills will be second nature to you, with a confident, articulate approach and the ability to relate to people at many different levels and across teams. You’ll be determined to achieve our ambitious vision for the future and turn this into reality, showing resilience and creativity in overcoming any challenges.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role can be primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact us.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9.00am on Thursday 22 May 2025
1st stage Interview date Monday 2 June 2025
2nd stage Interview date Friday 6 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make!
The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.
Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.
The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.
Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.
To find out more please see our Job Pack attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.
You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.
This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.
You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.
Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.
This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.
Responsible to
Operations Manager
Direct reports
None
Working hours and contract
35 hours per week, working across a flexible seven-day rota
Salary
£25,207 per annum (London Living Wage)
Location
Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage
Role Responsibilities
· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub
· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities
· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch
· Maintain clear, efficient systems for inventory tracking and stock distribution
· Deputise for the Operations Manager as required, supporting wider operational priorities
· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards
· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations
· Step in to cover driving duties as required (subject to driving licence)
· Load vans safely and efficiently, ensuring optimal routing for stock movement
· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing
· Support waste management processes to reduce landfill and maximise recycling or resale potential
· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics
· Create a positive, inclusive environment where volunteers are valued, recognised, and supported
· Define clear volunteer tasks and responsibilities in line with operational needs
· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager
· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility
· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances
· Support and represent Fight for Sight during home collections and local engagement initiatives
· Promote and encourage donations through strong community-facing presence and service
· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety
· Carry out regular H&S checks, reporting hazards and ensuring safe working practices
· Adhere to data protection, safeguarding, and secure stock handling procedures
· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements
· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement
· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours
· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement
· Provide feedback and insights to the Operations Manager to support continuous improvement
Other
· Keep up to date with developments in the sector and key new initiatives in our field.
· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
· Previous experience in a warehouse, stockroom, logistics or charity retail environment
· Demonstrated experience in leading or supervising volunteers or small teams
· Excellent organisational and time management skills
· Ability to prioritise workload in a busy environment with changing demands
· Comfortable with physical work including lifting, sorting and operating equipment
· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)
· Managing multiple workstreams and deadlines.
Qualifications
· Full UK manual driving licence
· GCSE C or equivalent in Mathematics and English
Personal qualities
· An understanding of and commitment to the sight loss community
· Strong verbal and written communication skills
· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude
· Personable, with excellent listening skills
· Calm under pressure and solution-oriented
· Commitment to excellent customer service and volunteer experience
· Excellent accuracy and attention to detail
· Highly organised with ability to plan effectively and allocate resources appropriately.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview TBC
The interview process is planned as follows: TBC
· 1st Interview: TBC
· 2nd Interview and an informal meeting with trustees and colleagues: TBC
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Salary: £55,155
Contract: Permanent, full-time
Location: London, hybrid
Closing Date: 22nd May
Benefits: 34 days annual leave (inc. bank holidays) with option to buy or sell 5 additional days, 6% employee pension contributions, health plan scheme
We are thrilled to be looking for a Community Fundraising Manager to join the incredible team at Versus Arthritis, an amazing charity delivering world class research & services and campaigning on issues that matter most to people with Arthritis.
As Community Fundraising Manager, you will lead the Community programme, providing strategic leadership with regards to community fundraising across the organisation and working closely with the innovation team on product development. There is huge potential for growth and the team are invested in implementing and developing exciting new propositions within virtual and mass participation, regional fundraising & community corporates
This is an excellent role for someone to dig their teeth into and lead the exciting development of a community programme with a wealth of potential.
To be a successful Community Fundraising Manager, you will need:
- Significant proven track record in community fundraising and/or supporter engagement
- Experience in developing and delivering strategic growth plans in community fundraising
- Strong management and leadership skills, engaging and influencing at higher/peer level
If you would like to have an informal discussion, please call Ashby, otherwise, we look forward to seeing your application.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
About the role:
This is an opportunity to bring your big ideas and ambition to life, taking our Individual Giving and Legacy Marketing to the next level. Identified in our newly launched fundraising strategy as growth areas, this role will build on the successes of the past and push the boundaries of what’s possible – with full support from the fundraising and leadership teams.
You will develop exciting plans to improve communication and create new products for our audiences – all driven by what our supporters want. Alongside this, you will lead on developing an acquisition programme, tripling the number of active supporters over five years. If you have experience of delivering audience and income growth across Individual Giving and Legacy Marketing, have a passion for trying new things and a curious attitude, we’d love to hear from you!
Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
For full details please see our job description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Please apply by emailing midnight on Sunday 11th May with:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team and increase our supporter base across Essex & London.
As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.
Key Responsibilities:
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- Generate income across a range of community fundraising initiatives and events
- Steward supporters to help drive the charity’s fundraising activities and growth Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
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- At least one year of fundraising experience, with a proven track record in income generation Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Charity People is delighted to have partnered with The Passage to find a brilliant new Challenge Events Manager to join their ambitious, successful and creative team.
The Passage are an incredible London charity providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home.
In 2023-24, they supported over 2000 people experiencing or at risk of homelessness and prevented nearly 900 people from becoming homeless through a variety of services.
This permanent role is based in Westminster, London and comes with a salary of £40,148 (inclusive of London weighting). They have an excellent benefits package including: 34 days holiday (incl Bank Holidays); subsidised gym membership; employee assistance programme; dedicated Equality Diversity and Inclusion Working Group; and enhanced maternity, paternity and shared parental and adoption policy.
About the Role
We're looking for a passionate and experienced Challenge Events Manager to lead and grow our challenge events programme at The Passage. This new role offers a unique opportunity to shape a new events strategy, inspire supporters, and drive sustainable income. You'll manage third-party and bespoke events, build supporter journeys, and create engaging content to foster community and loyalty. Working closely with the wider team, you'll bring fresh ideas, test new concepts, and deliver high-quality events that raise both funds and our profile.
Role and Responsibilities:
The successful candidate will be joining at an incredibly exciting time at The Passage, with challenge events having grown in profile and prominence over the past 12-18 months - with an incredible 50 people signed up for the Hackney Half this year, it is the start of something exciting for the fundraising team.
The postholder will:
- Lead the delivery and development of The Passage's Challenge Events strategy, expanding the portfolio and growing net income.
- Research, test, and implement new events to diversify fundraising opportunities and attract new supporters.
- Provide tailored stewardship to individuals and groups, enhancing supporter journeys and retention.
- Collaborate with internal teams to drive corporate participation, deliver compelling marketing campaigns, and support volunteer-led fundraising.
- Oversee third-party relationships, ensure value for money, and manage event safety through robust risk assessments
- Produce and manage the Challenge Events income and expenditure annual plan and budget.
About You:
You will bring passion, ambition and energy about the work of The Passage combined with the essential skills to build and deliver a brilliant calendar of challenge events. This will include:
- Proven track record and knowledge in delivering third-party and bespoke challenge events, including participant recruitment and supporter stewardship.
- Experience in recruiting engaged and passionate fundraisers/participants and building long-term relationships through excellent supporter engagement.
- Skilled in planning and executing mass participation and third-party events, often in collaboration with external agencies.
- Strong ability to use data, insight, and market trends to inform strategy and identify growth opportunities.
- Demonstrated success in setting budgets, achieving income targets, and driving portfolio growth.
- Familiarity with CRM systems like Salesforce and experience working within the charity sector.
If this Challenge Events Manager role motivates and inspires you, please contact Kevin at Charity People who can tell you more and how to apply. We'd love to help you get your next role.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Policy and Campaigns Lead
Location: Home-based (UK) with occasional travel
Salary: £38,000 – £40,000 per annum (pro rata)
Contract: Fixed-term, 18 months (22.5 hours per week)
Closing date: Sunday 12 May, 5pm
Interviews: Wednesday 22 May (Online)
Be a voice for people affected by cancer – help shape the future of radiotherapy in the UK.
Radiotherapy UK (RTUK) is the UK’s only charity dedicated to ensuring everyone with cancer has access to world-class radiotherapy. We’re a small but strong team behind high-impact national campaigns such as #CatchUpWithCancer and #Radiotherapy4Life, which have influenced policy, shaped public debate, and given a voice to thousands of patients.
We are now looking for a passionate, proactive, and politically savvy Policy and Campaigns Lead to help us drive forward our mission. This is a rare opportunity to lead on policy development and campaigning at a time when change is urgently needed.
In this new role, you’ll develop and deliver compelling campaigns that influence politicians, mobilise public support, and deliver tangible change for people affected by cancer. You’ll play a central role in building our profile in Westminster, managing our relationship with the All-Party Parliamentary Group for Radiotherapy, and helping to shape the future of cancer treatment across the UK.
About the role
You’ll report to the Director and work closely with the wider team to:
- Develop and deliver impactful public affairs and campaign strategies
- Act as secretariat to the All-Party Parliamentary Group on Radiotherapy
- Monitor policy developments, brief stakeholders, and create persuasive materials
- Build and manage relationships across Parliament, government, and health charities
- Identify opportunities to raise RTUK’s profile and policy positions
- Help grow our presence across media and social channels
About you
We’re looking for someone who is:
- An excellent communicator with a flair for turning complex information into clear messages
- Experienced in campaigning and/or policy roles (ideally within health, charity, or public affairs)
- Confident building relationships with stakeholders at all levels, from MPs to media
- Organised, proactive, and able to manage multiple projects at once
- Passionate about healthcare equality and making a real difference
If you don’t meet every requirement but feel this role is right for you, we still encourage you to apply. We value diversity of experience and perspective and are committed to building an inclusive team.
Why join us?
- Flexible, part-time role with home-based working
- Join a close-knit, passionate team punching well above our weight
- Make a measurable difference in the lives of cancer patients across the UK
Applications
The closing date for applications is 5pm on Monday 12th May.
Interviews will be held on Wednesday 22nd May online.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with Resurgo Trust, a Christian Charity, who are partnering with River Church to deliver the award-winning Spear programme in Ipswich. One of 17 UK centres, Spear Ipswich work with 16-24 years old who face barriers to employment equipping them with the skills and mindset to find work and thrive.
They are now looking for a Centre Manager who can oversee all aspects of the programme coordination and delivery, to ensure it is delivered in line with agreed targets, reporting to Resurgo and the church, whilst providing effective leadership to the Assistant Coaches.
All Spear coaches work face-to-face with young people, having the privilege to invest in their lives, but receive regular training as a group, so you’d be joining a network of many likeminded coaches eager to see young people’s lives radically impacted. You’ll work with and be supported by the River Church locally, and by a Church Partnerships Manager from Resurgo, to ensure the flourishing of the Spear centre, its team and young people, and to ensure the fulfilment of their shared mission in Ipswich.
You will be able to demonstrate
- Your passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An enthusiasm for and experience of group and 1-1 coaching and training.
- Creativity, ambition and self-motivation, with the ability to prioritise workload, exercise initiative and work well under pressure.
- Strong leadership with experience of line managing and developing others in a highly support style.
- Excellent communication and interpersonal skills, with a confidence developing internal and external relationships, high emotional intelligence, and a sense of fun!
You will be an active Christian, able to personally represent the values and beliefs of Resurgo and River Church, and a commitment to grow and learn spiritually and as a Christian leader. As you would be employed by River Church, with prayer and worship embedded into daily working practices, there is a Genuine Occupational Requirement for applicants to be practicing Christians.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Closing date: 23rd May 2025
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. Please apply without delay to avoid disappointment.
With young people, with organisations, for society.



