Relationship manager jobs

Senior Level Decision Maker | Operational Leader | Team Overseer
 
Ready to step into a Head of Membership and Education role where your decisions shape the growth, development, and success of professionals across the engineering sector?
 
Join a leading professional membership organisation delivering a transformative strategy to strengthen engagement, expand international reach, and elevate professional standards. If you have a proven track record in membership operations, professional development, or regulatory environments - particularly in a membership or chartered institution setting - this is the role for you!
 
Role: Head of Membership and Education
Organisation Type: Membership
Salary/Rate: £38 per hour
Working Arrangements: Full Time (35 hours per week)
Location: Hybrid working (2 days per week in London office)
Employment Type: Temporary (6 months approx.)
 
The Position:
 
As Head of Membership and Education, you will own the operational leadership of Membership and Education. You will oversee the management of teams, ensuring day-to-day operations run efficiently while delivering initiatives that strengthen member engagement and professional standards.
 
You will make key decisions that keep the department running smoothly, support committees, maintain governance, and ensure all processes and documentation are in order. While education delivery is part of the remit, your focus will be on membership operations, growth, and operational excellence.
 
You will also oversee international teams, collaborate with UK regional groups, and work with universities, employers, and sector regulators.
 
As a senior leader, you’ll be accountable for:
 

• Overseeing the management of Membership and Education teams, ensuring alignment, high performance, and day-to-day operational efficiency
• Leading operational delivery across membership and education functions, from CPD and examinations to accreditation and professional standards
• Taking ownership of key decisions that drive departmental and organisational success
• Driving initiatives to enhance member recruitment, retention, and progression
• Managing budgets, forecasts, and provide strategic reporting to senior leadership
• Ensuring database integrity, subscription processes, and data governance are maintained to the highest standard
• Building strong relationships with committees, professional bodies, and academic partners, providing operational oversight and guidance
• Supporting regional and international staff to deliver high-quality, consistent member experiences
• Leading process improvements and implement initiatives aligned with the organisation’s five-year strategic plan
• Applying operational insight to education frameworks and accreditation within membership structures

 
Who you are:
 

• You’re a senior manager with a proven track record in membership, education, or regulatory operations.

 
You’ll bring:

• Decisive leadership - confidence to make complex operational decisions
• Team oversight - experience leading, motivating, and managing multidisciplinary teams
• Strategic and operational insight - understanding professional membership environments and engagement strategies
• Proven ability to deliver operational improvements and strategic initiatives in complex stakeholder settings
• Strong analytical, project management, and problem-solving skills
• A collaborative, innovative, and resilient mindset

 
The opportunity:
 
This is a rare opportunity to step into a senior interim leadership role, own decisions, lead operations, and oversee teams at a pivotal moment of transformation. Influence membership strategy, drive international growth, and deliver meaningful change for professionals in the engineering sector.
 
Your next leadership move awaits:
 
If you’re passionate about membership growth, professional standards, and operational excellence -this could be your next challenge. Apply now to join a forward-thinking, supportive organisation that values innovation, collaboration, and continuous improvement.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Director, Supply Chain | C. £110,000 + Benefits | Permanent | London | Hybrid

For one of the UK's leading Housing Associations, we're recruiting their Supply Chain Director. Reporting to the CFO, this is a key leadership role leading the strategic transformation of Supply Chain management across the organisation. The Supply Chain Director will lead a central team of 4, whilst working strategically with the wider Heads of Procurement and Commercial teams to set the Supply Chain strategy, and develop, embed, and continuously improve the Supply Chain framework across 4000 suppliers and £1.5Bn spend.

Main Duties:

• Leading and setting the strategic plan for Supply Chain, operating within a 'hub and spoke' model
• Lead the development of a robust category management approach (which will be delivered by 'spokes') to streamline vendor relationships and reduce risk
• Develop Group-wide Supply Chain framework (end-to-end), ensuring alignment to corporate strategy, legislation and category management
• Ensure Supply Chain framework is embedded, and subject to continuous improvement
• Apply data and insight to inform and drive decision-making across spend landscape, supplier rationalisation, and efficiency savings across the Supply Chain framework
• Utilise data to identify and evaluate emerging Supply Chain trends, opportunities and best-practices, and drive continuous improvement
• Lead horizon scanning for new legislation, policy and procedures, and ensure the organisation adapt in alignment with corporate strategy and strategic risk
• Partner with Strategy and Performance and OD teams to ensure SOPs and training is rolled out across the Supply Chain framework
• Embed a culture of communication and collaboration practices between the Supply Chain 'hub' and Commercial 'spokes'.
• Leadership, management and coaching of Supply Chain 'hub' team
• Collaborate with internal stakeholders across departments to embed the Supply Chain framework, and report and update on performance, and challenges to leadership team

Person Specification:

• Proven track record in senior supply chain leadership roles with a deep understanding of category management, risk and compliance
• Expert in supply chain tech (e.g., ERP) and deep Public Sector procurement and Regulatory experience
• Track record of leading and developing high-performing teams
• MCIPS / CSCP highly desirable as is Advanced Practitioner status for the Procurement Act 2023

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Birmingham Hippodrome is incredibly proud to be one of the West Midlands’ largest cultural organisations, and one of the busiest theatres in the UK. As well as welcoming over 600,000 people to shows, the Hippodrome engages with more than 325,000 people through a vast programme of education and young people’s projects, festivals, events, produced work and artist development programmes. The Hippodrome is an independent charity, attracting support from trusts, foundations and project partners, but is not an Arts Council England NPO and doesn’t receive any regular public funding.

The Director of Creative Programmes is the critical role in ensuring that the charity can continue to deliver for the communities and creatives of Birmingham and the West Midlands. It will work with colleagues and external partners to deliver the Hippodrome’s mission by building a sustainable strategy to have an even greater impact on our region. The role will also play an important role on the Hippodrome’s team of Directors to ensure that there is a creative voice in all parts of the organisation’s decision-making.

The post focuses on three key areas: young people and education, access, artist development and site-specific/festival work. This work is central to the Hippodrome’s vision of ‘a distinctive, world-class Birmingham cultural scene with the Hippodrome at its heart’. The post-holder will be expected to work with their team to ensure these areas keep evolving to respond to changes within the cultural landscape. As well as motivating and developing Creative Programmes team, the role is responsible for building and maintaining external relationships with the creative community of the region. They will also hold relationships with building partners, including the world-class dance ecology with whom we share facilities.

Please visit our website and view the candidate pack for much more information about this fantastic role. 

Some of the core requirements for the ideal candidate include:

• Strategic thinker: able to align creative programming with organisational vision, goals, financial sustainability, growth and impact.
• Proven leadership skills: managing creative teams and production staff. Experience of line management, staff development, resource planning or capacity building.
• Ability to work effectively as part of a senior leadership team with other departments.
• Demonstrable experience of curating or programming high-quality, distinctive theatre/arts work.
• Experience of working with young people, Familiarity with arts education, learning or participation and creative learning practice.
• Significant lived experience or strong empathy/track record of working with under-represented, under-served or marginalised communities.
• Experience commissioning or producing work and programmes in collaboration with communities (co-creation), with strong stakeholder consultation and participation.
• Ability to build and maintain strategic partnerships—national, regional, local; plus partnerships with artists, cultural institutions, community organisations.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Domestic and Sexual Violence Caseworker to play a pivotal role in our Newham Domestic and Sexual Violence Support Service.

Sounds great, what will I be doing?

The Newham Domestic and Sexual Violence Support Service is a community-based initiative offering integrated support to individuals who have experienced domestic abuse, sexual violence, forced marriage, honour-based violence, female genital mutilation, or violence related to sex work. Delivered in partnership with local agencies, the service uses approaches such as casework, Independent Domestic and Sexual Violence Advocacy (IDSVA), and Multi-Agency Risk Assessment Conferences (MARAC) to provide holistic, person-centred care. Its aim is to not only assist survivors directly but also to raise awareness within the community about domestic and sexual violence and the support available.

The role involves delivering tailored support through safety planning, risk and needs assessments, and one-to-one sessions, empowering survivors to make informed decisions and develop independent living skills. It requires working closely with multiple agencies to meet needs effectively, building strong relationships with community and statutory organisations, and contributing to good practice and policy development. Service user involvement is promoted through events, networking, fundraising, and consultations, while maintaining confidentiality and adhering to safeguarding policies at all times.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

It calls for experience in working with vulnerable individuals, especially those involved in both on- and off-street sex work, along with a strong understanding of the challenges they face and the barriers to accessing services. The role requires the ability to support people who have experienced trauma, as well as excellent verbal, written, and IT skills. A good grasp of safeguarding issues and their practical application is essential, alongside knowledge of health and social care services and the legal framework relating to sex work. A valid driving licence is also required.

In line with Section 7(2) b & e of the Sex Discrimination Act 1975, this position is open to women only.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our  Crisis Alternative Service in Havering.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

When will I be working?

You will be required to work between 5:00pm – 10:00pm on weekdays and 2:00pm – 10:00pm on weekends. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a national, user-led charity run by and for people with muscle-weakening conditions. We empower adults with neuromuscular conditions to live fulfilling lives through peer support, information, advocacy, and co-produced research and campaigns. Our work brings together lived experience and academic insight to influence health, social care, and disability policy.

About the Role

We are seeking a Research Officer to support a series of user-led research projects exploring:

• Access to social care and support

• Healthcare access and inequalities

• Sexual health and relationships for people with neuromuscular conditions

This is an exciting opportunity to contribute to cutting-edge, lived-experience research that aims to improve quality of life and influence national policy and practice.

You will work closely with the CEO, Research Manager, and members of our lived experience research advisory group. You’ll be involved in all aspects of the research cycle — from design to dissemination — and will ensure that our research is ethical, inclusive, and grounded in co-production principles.

Key Responsibilities

Research Design & Ethics

• Support the design of research studies in collaboration with the lived experience team and academic partners.

• Support the preparation of ethics applications, participant information sheets, and consent materials.

• Develop interview schedules, focus group guides, and surveys.

Participant Engagement

• Recruit participants through Pathfinders’ network, social media, and partner organisations.

• Ensure accessibility and inclusivity in participant communication and data collection.

• Support co-production activities (e.g., advisory groups, workshops, testing materials).

Data Collection & Analysis

• Conduct qualitative interviews and/or focus groups with participants.

• Support data transcription, coding, and thematic analysis (using NVivo or similar).

• Maintain accurate, confidential records and data management systems.

Reporting & Dissemination

• Contribute to research reports, briefings, and peer-reviewed papers.

• Present findings to internal and external audiences, including at conferences or stakeholder meetings.

• Work with communications staff to translate research findings into accessible outputs for our community and policymakers.

Collaboration & Co-Production

• Embed lived experience leadership throughout the project lifecycle.

• Liaise with academic partners and other charities to strengthen our research and advocacy work.

• Contribute to a culture of inclusive, ethical, and participatory research practice.

Person Specification

Essential

• Experience managing or delivering a research project from start to finish (e.g., Master’s dissertation, PhD, or equivalent applied research).

• Strong understanding of qualitative research methods (interviews, focus groups, thematic analysis).

• Ability to plan and manage multiple tasks, meet deadlines, and work independently.

• Excellent written and verbal communication skills, including report writing.

• Commitment to co-production, lived experience leadership, and inclusive research practices.

• Awareness of issues affecting disabled people and/or people with long-term conditions.

Desirable

• Lived experience of disability, chronic illness, or neuromuscular conditions. Applications will be prioritised where they meet this criteria.

• Experience of working with disabled people or people with neuromuscular or muscle-weakening conditions.

• Familiarity with ethical approval processes (university or NHS).

• Experience with NVivo or similar qualitative analysis software.

• Experience working in a small charity or community-based research context.

What We Offer

• Flexible, remote working arrangements.

• A supportive, inclusive environment led by people with lived experience.

• Opportunities for co-authorship, conference presentations, and career development in inclusive research.

• The chance to shape evidence that can drive change in health and social care policy.

Shannon Trust facilitator - HMP The Mount
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 
 
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this is a fixed term role until 31^st July 2026.
?Interviews are planned for: 5^th December 2025
 
REF-224 853

Department: KCL Philanthropy
Grade and Salary: £39,076 - £43,909 per annum, including London Weighting Allowance
Job ID: 128386

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: 

1. Educating the next generation of change-makers

2. Challenging ideas and driving change through research

3. Giving back to society through meaningful service

4. Working with our local communities in London

5. Fostering global citizens with an international perspective

About the role

We are seeking a motivated and passionate Leadership Giving Officer to cultivate and solicit gifts from alumni who have the capacity to make donations to the university of between £1,000 and £50,000.

You will be working in an exciting and varied role that blends marketing and fundraising skills as part of the Leadership Giving team within the Philanthropy & Alumni Engagement department. We are a warm, collaborative, and enthusiastic team with a passion for innovative fundraising for meaningful impact.

The postholder will support fundraising for exciting and impactful initiatives across the university. The primary responsibility of the role is to manage two of the flagship Leadership Giving Programmes: the Kingsmaker Guild and Key to King’s. Additionally, they will also manage a portfolio of prospective and existing donors who they will connect with personally, engaging them with the university with the aim of soliciting new or uplifted donations.

Sitting within the KCL Philanthropy Team and working collaboratively with the other fundraisers in the university, the Leadership Giving Officer will manage the delivery of mass-fundraising appeals and stewardship, while also spending time in direct interaction with donors, both in and out of the office.

This role would be well suited to someone with marketing experience who is at the early stages of their fundraising career and keen to apply their skills in a hands-on environment. Candidates without marketing experience but with a strong aptitude for strategic communication and relationship building are also encouraged to apply.

We are looking for someone willing to learn new skills and who is keen to have their work make a real difference in the world while having a great time doing it!

This is a full-time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Fundraising and/or marketing experience

2. Experience of managing projects, or strategy development skills

3. Excellent communication skills, both spoken and written

4. Excellent interpersonal skills with an ability to build relationships with a wide range of stakeholders, both internally and externally

5. Resilience, adaptability, and resourcefulness

6. Goal orientated and persistent in achieving objectives

7. The ability to think laterally, and to develop and execute creative and targeted strategies to engage and build long term relationships with prospective and current supporters

Desirable criteria

1. Face-to-face fundraising experience

2. Knowledge of Microsoft Dynamics or other similar fundraising database

3. Experience of working within the Higher Education sector

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We offer the opportunity of an “Ask Us Anything” Teams call on Tuesday 4th November at 3pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.

This role will have two interview stages: a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.

First stage interviews are due to be held week commencing 17th November. Core Values interviews are due to be held week commencing 24th November.

Closing Date: 09-Nov-2025

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £17,314.27 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Part Time, Permanent

Hours: 22.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 November 2025

Iterview Dates: 24 and 25 November 2025

Senior HR Advisor – £47,000 + Excellent Benefits
Hybrid (2 days per week in Blackfriars)

We’re thrilled to be partnering with a respected not-for-profit organisation within the housing sector to recruit an experienced and proactive Senior HR Advisor. This is a fantastic opportunity to take the lead on the organisation’s Equality, Diversity & Inclusion (ED&I) agenda, while providing expert, high-quality HR support across all areas of the business.

If you’re passionate about driving inclusion, influencing senior leaders, and managing complex HR challenges, this role offers the perfect platform to make a real difference.

The Role

Reporting to the Head of People, you’ll play a key role in shaping and delivering the organisation’s People Strategy. You’ll lead on ED&I initiatives, partnering with senior stakeholders to create an inclusive and engaging workplace culture, and take ownership of employee relations casework, ensuring best practice and fair outcomes throughout.

This is a genuinely varied and rewarding role that combines strategic leadership with hands-on delivery — perfect for an experienced HR generalist who enjoys making an impact at every level.

Key Responsibilities

Lead on ED&I

• Take ownership of the organisation’s ED&I strategy and action plan, embedding inclusion through policies, processes, and culture.
• Co-chair the ED&I Steering Group and act as a trusted subject matter expert on inclusive practices.
• Design and deliver impactful ED&I initiatives, workshops, and campaigns.
• Analyse workforce data to shape strategy and report progress to senior leadership.
• Coach and support senior leaders to embed inclusive leadership behaviours.

HR Business Partnering & Employee Relations

• Partner with senior stakeholders to provide expert advice on employee relations, performance management, wellbeing, and engagement.
• Lead on complex employee relations casework, ensuring thorough and consistent resolution.
• Support on restructures, TUPE, workforce planning, and organisational change.
• Develop and update HR policies in line with legislation and best practice.
• Contribute to HR projects that enhance culture, development, and retention.

About You

You’ll bring both strategic thinking and hands-on experience, with the confidence to influence and deliver at a senior level.
We’re looking for someone who can demonstrate:

• CIPD Level 5 qualification (or equivalent).
• Minimum of 3 years’ experience in a HR Advisor or HR Generalist capacity.
• Proven experience leading ED&I initiatives and workshops.
• Strong experience partnering with senior stakeholders to implement people strategies.
• Solid track record managing complex employee relations casework.
• Excellent understanding of employment law and HR best practice.
• Outstanding communication and relationship-building skills.
• Experience within the Housing Sector is highly desirable.

What’s on Offer

• £47,000 per annum
• Excellent benefits package
• Hybrid working – 2 days a week in modern Blackfriars offices
• The chance to shape an inclusive culture within a values-driven organisation

If you’re an experienced HR professional ready to lead on ED&I, influence at senior levels, and deliver meaningful change, we’d love to hear from you.

The organisation are looking to start someone ASAP but also open to the right candidate who needs to serve a month’s notice period.

If you are interested in this role, please ensure that the above pieces of essential experience are clearly evidenced in your CV in bullet point form under the previous organisations you have worked for. Please then send this to my email at by Tuesday 11^th of November.

The Press Officer will be a member of the External Affairs Team. This role is designed to support the development and implementation BABCP’s external affairs plan with a view to raising the profile and influence of BABCP amongst the general public and promoting the benefits of CBT.

Key Duties/Responsibilities:

As a member of the staff team:

• To work collaboratively with other members of the staff team to deliver our Member and External. Communications, as relevant.
• To contribute towards delivering our organisation strategy.
• To contribute towards the values of the Association.
• Promoting equity, equality, diversity and inclusion in every aspect of Member Engagement.

As the Press Officer:

• Work effectively and flexibly as part of the External Affairs team, elevating BABCP’s profile through media. coverage in ambitious and creative ways.
• Monitor media trends and generate a daily news summary to staff.
• Proactively identifying any potential reputational risks.
• Work with the Head of External Affairs to provide monthly reports on media coverage and analysis.
• Secure new stories, opinion pieces, features, reviews and other coverage in a wide variety of publications, broadcast and digital media both trade and national.
• Provide staff cover in the Out of Hours (OOH) rota.
• Work with the Head of External Affairs and the Policy and Public Affairs Officer to devise advocacy campaigns and evaluate them.
• Work with the Head of External Affairs to develop and implement impactful media strategies.
• Be the first point of contact for media requests, working with the Head of External Affairs.
• Work with the Head of External affairs and Communication Officers to generate content for our social media channels.
• Support the events, Accreditation and membership teams ensuring appropriate coverage of our annual events, Accreditation and registration courses and other events as needed.

Person Specification:

• Proven experience in media, press or communications preferably within the healthcare, public, or membership sectors.
• Experience of developing and maintaining effective working relationships with journalists, internal and external contacts influencing change.
• High level of ICT literacy (Word, Excel, PowerPoint and document management systems).
• Strong understanding of UK and/or Irish trade and national media landscape, particularly health and mental health.
• Outstanding spoken and written communication skills, including the ability to translate complex information into simple accessible information at pace.
• Creative thinking with the ability to develop relevant content independently.
• Able to work effectively and collaboratively in fast-paced environments, and prioritising workload.
• Good attention to detail, drafting accurate copy ready for sign off.
• Understanding the importance of equity, diversity and inclusion in the context of mental health inequalities.
• Commitment to demonstrate the values of BABCP.
• Willingness to work flexibility to provide for the needs of the Association and the External Affairs Department.

Please submit your CV and a cover letter of no more than 2 sides by the deadline of 12th November 2025, interviews are to be held in the last week of November.

Due to the high volume of applications, it may not always be possible to contact unsuccessful candidates. If you have any queries regarding your application, please contact us.

We are an equal opportunities employer and welcome applicants from all communities.

Salary: £47,117 FTE (pro rata £39,868 for 4 days / 0.8)
Contract: Fixed Term – 10 months, part-time (4 days per week – will consider 3 days)
Location: UK-based, hybrid (1/month in London office)
Closing date: ASAP - applications will be reviewed on a rolling basis
Benefits: Refreshing Fridays, paid sick leave, pension contribution, optional health insurance

We have a great opportunity for a Marketing Technology & Analytics Lead reporting to the Director of Communications and Marketing, working for a global human rights organisation that invests in the power of grassroots activism to advance justice, dignity, and equality. Their mission is to support those closest to the issues, believing that sustainable change comes from the ground up.

This is a fantastic opportunity for a data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. You’ll be joining a people-centric workplace that values respect, integrity, agility, sustainability, and inclusivity.

You will lead on data management, analytics, and digital infrastructure across marketing and fundraising platforms. You’ll act as the technical owner of the organisation’s website, donation platform, and email systems, ensuring seamless integration with Salesforce. You’ll also build dashboards, lead insight meetings, and provide actionable data to inform strategy and improve performance. This role offers significant learning potential across technical areas and broader communications projects.

To be successful as the Marketing Technology & Analytics Lead you will need:

• Experience in an equivalently technical marketing or analytics role
• Demonstrable experience with WordPress, Mailchimp, Google Analytics, and data visualisation tools
• Strong project management and stakeholder engagement skills

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2744HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

Key Tasks & Responsibilities

1 Provide information, advice and support to parents/carers of disabled children individually and in group sessions

2 Signpost parents/carers to appropriate services for their whole family provided by the statutory sector, voluntary sector and Umbrella

3 Supporting parents/carers to access and engage with services as appropriate

4 To hold a small caseload of families who need early intervention support, providing those families with more intensive support including regular telephone calls, home visits, signposting and attending meetings and appointments with them.

5 To work closely with Umbrella teams, ensuring a smooth handover

6 Develop and maintain strong and effective working relationships with staff working with disabled children and their families employed by other local agencies

7 Develop a high level of knowledge of local services

8 Facilitate a comprehensive range of well supported parent support groups across the area, taking account of geographical and community issues

9 Supporting and directing volunteers to provide peer support and help with group activities

10 Collating and reporting on relevant statistical and other performance information

11 Working with parents/carers to continually improve the service. 

General Responsibilities

1 Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met

2 Assist with the marketing and promotion of the service

3 Work closely with Parent /Carer Forums and Information, Advice Support Services.

4 Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required

5 Keep clear and comprehensive case notes

6 Maintain confidentiality

7 Support parents/carers and young people to express their views

8 Work with parents to identify and develop new ways of providing effective support to parents, including the use of ICT and social media

9 To contribute to Umbrella service reports and bulletins.

Other Requirements

In accordance with relevant legislation, to take all reasonable care of your health, safety, and welfare and that of other people and premises affected by your work

In discharging the duties and responsibilities set out in the job description to ensure compliance with Equal Opportunities policies and principles.

In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including out of hours

This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of parents and carers, after consultation with the post holder

Turner’s House is a small independent museum in Twickenham housed in a Grade II* listed building, open to the public since 2017. This is a key role in helping secure its long-term sustainability. The Partnerships Director will be responsible for leading all income-generating and related partnership activity (fundraising, commercial hires, marketing/PR, retail, commercial events, donor cultivation etc.), as well as being hands-on in ensuring the House is open and running smoothly, including keyholder responsibilities (opening/closing, occasional weekend or evening work). This is an exciting opportunity to shape income streams, build capacity, and work on site in a close-knit team.

• Lead and deliver a portfolio income strategy: trusts & foundations grants, individuals (Circles and Patrons), corporates/sponsorship, commercial events, commercial hires.
• Write, prepare, submit and manage grant applications and funding bids; manage relationships with funders (reporting, stewardship).
• Identify new revenue streams (e.g. venue hire for private/events, retail opportunities, location hires etc).
• Set and monitor income targets in conjunction with the Board of Trustees; evaluate performance and report regularly.
•  Build and maintain partnerships with local organisations, heritage bodies, tourism, community groups and set a strategy for our Patrons and benefactors.
• Lead marketing and promotional activity to raise awareness, increase visitor numbers and attendance at events, promote venue hires, attract hires and donors.
• Oversee creation of promotional materials (print, digital), social media content, website updates.
• Use PR opportunities to profile Turner’s House in local/national media.
• Act as keyholder: opening & closing the building, ensuring security & visitor readiness once or twice a week as needed.
• Work on-site regularly to support visitor experience during public opening hours (Wed-Sun, plus special / evening events).
• Help ensure events and hires run smoothly, coordinating with House Director and volunteers.