Relationship manager jobs

Directorate: Marketing, Education, Events and Membership  
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.  

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities.  You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.  

This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. 

Main Responsibilties 

Event & Course Management 

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials. 
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV. 
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters. 
• Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.

Systems & Data Management 

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.  

Project Coordination 

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery. 
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation. 
• Coordinate CPD accreditation of educational activities. 
• Support the delivery of digital sponsorship and educational partnership opportunities. 

Marketing & Communications 

• Work with the Marketing and Communications team to create digital content to engage target audiences.

General Duties 

• Manage events inbox and education team enquiries, delivering excellent customer service. 
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support with BSR Committee liaison and logistics. 
• Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.

Person Specification

1.  Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives  
2.  Can work efficiently on a variety of digital systems and quick to pick up new programs 
3.  Have the confidence to manage stakeholders at all levels and to deal with external contacts  
4.  Have confident time and project management skills, you’ll be working on a lot of projects simultaneously  
5.  Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education 
6.  Can be professional and personable when communicating with customers and volunteers  

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

About the role:

This is a chance to step into a role that has the power to transform lives. At Single Homeless Project (SHP), our Health Team has expanded and strengthened over the last five years, and we are now looking for someone who can help drive its next stage of growth. Working across our hostels, TST and Housing First services, you will be at the centre of a service that brings health support directly to those who need it most, removing barriers to care and giving people the tools to take control of their own wellbeing. Leading our Specialist Health Leads, you will guide a team who are pivotal in helping clients recognise their health needs, engage with essential services and build lasting independence. Alongside this, you will forge strong working relationships with GPs, nurses, occupational health professionals and psychologists, ensuring that our clients are supported by the very best of both SHP and our external partners.

No two days will be the same. You will combine leadership with hands-on collaboration, from supporting staff development to building partnerships, to ensuring our approach is informed by robust data. Collecting, analysing and presenting this information will be key in demonstrating our impact, shaping practice and strengthening grant applications with our fundraising team. This is more than a management role – it’s an opportunity to influence the direction of an ambitious service and to see the difference your work makes every single day. Joining SHP means not only developing your own career in a growing, dynamic organisation, but also playing a vital part in changing the story for homeless Londoners, creating the chance for healthier, more independent futures.

About you:

• Demonstratable experience in people management. 
• Knowledge of health needs and systemic barriers in accessing health care those experiencing homelessness face. 
• Experience and knowledge of working with external partners and funders. 
• Demonstratable knowledge on data collection, including design, reporting and evaluating. 
• Ability to manage and organise priority tasks and timing. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time permanent role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a flexible and job share basis wherever possible. 

We are looking for a Marketing Manager (Commercial) to lead a team to deliver effective and impactful multichannel marketing campaigns to drive engagement with our services, increase revenue, and support the development and expansion of the Union’s commercial portfolio. We operate a diverse range of values-led commercial services, including bars, cafes, shops and gyms.

Role description:

We are seeking a technically excellent management accountant to play a central role in the finance team at this young and vibrant charity, preparing monthly management information to aid business decisions, and undertaking project work as requested.

Main Responsibilities:

Management Accounts preparation

• Account for accrued income and expenditure, including:

           - Accrued legacy income

           - Accrued trust income

          - Other accrued income

          - Accrued grant expenditure

          - Normal accruals and prepayments

• Reconcile all control accounts regularly
• Prepare and post journals as required
• Prepare monthly management accounts, including restricted and unrestricted reserves

Record keeping

• Contribute to the proper maintenance of book keeping records where necessary, to comply with statutory, financial and GDPR regulations
• Assist in gathering documentation for audit, ensuring necessary information is organised and available
• Assist in year-end statutory accounts preparation
• Ensure that all relevant finance processes and systems are adhered to

Other

• Liaise with fundraising team to assist in reconciliation of finance software to fundraising CRM software
• Produce ad-hoc reports as required
• Complete government and other surveys as required
• Represent the Charity in all dealings with internal and external stakeholders in a professional and efficient manner.
• Champion our code of behaviour and act as a role model, ensuring that our safeguarding and other key policies and procedures are adhered to at all times so as to protect the people we work with and our reputation.
• Perform other duties as reasonably required in line with the nature of the role.

Person Specification:

Knowledge and experience

• Qualified or part-qualified ACA, ACCA or CIMA
• Experience of management accounts preparation
• Experience of working with accounting software
• Experience of reconciliations
• Demonstrable experience of accounting in a charitable organisation would be useful but not essential.

Skills, abilities, and behaviours

• A drive for accuracy
• Excellent problem solving skills
• Excellent communication skills – liaison with other charity staff will be essential
• Excellent technical accounting skills
• A drive for adherence to processes
• Considerable IT skills, including database work and Excel
• Good written communication skills
• Commitment to team-working and respect and consideration for the skills of others

A fantastic opportunity to join a small but growing team of committed staff working to support children with brain tumours and their families.

Leading our T&F applications, you will have a deep-understanding of the trusts and foundations (as well as corporate foundations) landscape and you will have experience of working with Senior Management Teams to ensure successful applications for larger grants (£20k+).  You will have proven success in securing multi-year funding and building healthy pipelines with the skills to write compelling and evidence-based applications and reports.

Remote role with travel to our Cambridge office at least quarterly.

Senior roles in our sector-leading Philanthropy team don’t come up often — and when they do, they’re career-defining. Are you a relationship-led fundraiser who thrives on securing transformational gifts? Do you want to work with inspiring senior volunteers and philanthropists to change the lives of seriously ill children? If so, join our talented and supportive team and play a pivotal role in funding life-changing research and world-class healthcare.

Salary

The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and deliver on a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year pledges from high-net-worth individuals and charitable trusts.
• Recruit, inspire, and work alongside senior volunteers, campaign boards, and influential supporters to drive ambitious fundraising activity.
• Manage a portfolio of donors and prospects using insight-led approaches to maximise long-term engagement and impact.
• Oversee campaign events, communications, and bespoke proposals, ensuring strategies align with income targets and supporter experience goals.
• Provide inspiring line management to a small team, supporting professional growth and wellbeing.

Skills, Knowledge and Expertise

• Proven track record of securing six- and seven-figure philanthropic gifts.
• Experience working with senior volunteers and campaign boards to deliver major fundraising initiatives.
• Strong strategic leadership and the ability to galvanise a team to meet ambitious targets.
• Exceptional relationship management, influencing, and presentation skills.
• Creativity, innovation, and resilience in achieving results under pressure.

About the team

You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
 

Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

Job title: Deputy Director of Global Development, North America

Salary: circa £80,000 to £90,000

Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required).

We are recruiting the exciting position of Deputy Director of Global Development, North America. This is an opportunity to drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.

Imperial is a world-leading university, ranked 2nd in the world and 1st in the UK and Europe. Our research performance is unparalleled in Europe; real-world impact is in our DNA.  From climate science to AI, medicine to sustainable engineering, our research and teaching are shaping the future and addressing some of the world’s most urgent challenges.

Our placing in the rankings is a by-product of our work to nurture an environment where our staff and students are valued and can thrive. Imperial is focused on offering the best possible education, conducting high-quality research and innovating to make the world a better place.

This is an exciting opportunity to join us at a moment of extraordinary momentum. Reporting to the Director of Development: Principal Gifts and Global, you will lead fundraising efforts for North America. You will be responsible for achieving ambitious campaign goals, working closely with senior colleagues across Advancement, and engaging with the President and other senior leaders to support Imperial’s international presence and profile in the region.

You will have strong track record in securing major gifts and engaging high-level donors with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.

If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.

Interested?

Please familiarise yourself with the attached Candidate Pack.

To apply, please submit a CV and covering letter.

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Director of Development: Principal Gifts & Global
• Deputy of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Further Information

Imperial College is partnering with Constellate Global Talent on this search.

No agencies please.

The challenge should you choose to accept it......

We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people to choose The Hospice of St Francis for their committed charitable giving is absolutely key to making the Hospice the incredible place it is now and for the future.  You could be part of that.

With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people.  We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers

Today our free care supports up to 2,000 local people every year, in Herts and Bucks.

We truly are a community hospice
– built and funded by the community, to serve the community.

So where do you come in?

People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.

We are looking for a new Development Officer – someone who brings a passion for hospice care and wants to play a part of driving forward relationship-based fundraising at The Hospice of St Francis.

This is an exciting role for someone who is ambitious about developing new fundraising opportunities and wants to play an important role in growing income at the Hospice.

The opportunity......

You will play a central role in growing income across the Hospice and driving forward new, relationship-based approaches to fundraising.

With a focus on Major Donors and Trusts and Foundations you will personally identify, develop and manage relationships, with a focus on £5-25k+ opportunities.

 You will develop a new approach for managing and fundraising from small trusts and have the opportunity to learn and grow through working with the AD for Development on larger opportunities.

You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.

The must haves.....

• Fundraising Success: At least three years’ experience operating in a Trusts and Foundations role (or relevant transferable skills) and a track record of personally securing and stewarding five figure gifts
• Proposition development: Creative in outlook and with experience of developing donor-centric proposals and reports
• Portfolio management: Knowledgeable in developing and managing a portfolio, and key prospect management tools and systems
• Data management: Experienced CRM user and with working knowledge of Data Protection Laws

The it would be nice to have:

• Institutional Funding or Major Gifts experience: Experience of fundraising from institutions or major donors
• Line management: Of staff or volunteers
• Event management: Experience of running stewardship and cultivation events
• Hospice fundraising: Experience of fundraising in a Hospice setting
• Qualification: A relevant fundraising qualification, from CIOF or other

You know it makes sense.....

• 27 days annual leave (plus bank holidays)
• Wide range of free training courses, plus personal development opportunities
• On-site home cooked food served at a reasonable rate in our bistro​
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!

The Opportunity

Are you a senior relationship management professional with experience of managing and leading successful teams to deliver innovative and engaging experiences for a wide range of stakeholders?

The University of Leeds has one of the largest alumni constituencies in the UK, with a global community of more than 340,000 alumni in 190 countries. Alumni play a pivotal role in the life of the University and its mission to make a positive global impact, as stakeholders, advocates, ambassadors, supporters and lifelong learning participants.

Alumni of Leeds University Business School are an important part of this community, with a strong affinity to both the University and the Business School. Developing lifelong, mutually-beneficial relationships with its graduates is critical for a world-class Business School and we aim to maximise their experience, knowledge and diversity to enhance our school’s reputation, student experience, research agenda and add value to the experience of alumni themselves as members of a lifelong community.

This new role will enhance the strategic impact of our alumni to both the Business School and the University more widely through creative and collaborative working, and evaluating, and prioritising activity to best effect. Working in a matrix-management environment, you will be based in the Business School, reporting in to the Director of External Engagement (Partnerships and Executive Education) and will also be part of the University’s Advancement Team with professional accountability to the Head of Alumni and Supporter Engagement.

The post holder will therefore work in close partnership both with staff in the Business School (in particular External Engagement, key undergraduate and postgraduate programmes, Executive Education and the marketing and communications team) as well as with Advancement colleagues. You will be responsible for leading and managing the Business School’s alumni relations team, translating the School and University strategies into meaningful action, across two key areas of focus:

• Building our alumni community through a programme of engagement, events and communications that enhance our community engagement, identifying opportunities to maximise the impact within the context of Advancement and Business School strategies.
• Increasing the strategic impact of alumni engagement on research and student experience objectives, particularly through volunteering and advocacy.

Working with the team, you will play a critical role in adding strategic value to the Business School from alumni engagement, and developing how Business School engagement, content and activity can benefit the student and alumni community more widely. You will also be delivering against the strategic needs of the wider University, as we enhance our engagement of alumni and supporters (donors and volunteers). You will therefore have a proven approach to collaborative working and developing successful partnerships across organisations.
 

Person Specification

You will have significant experience of managing relationships and influencing senior stakeholders, both internally and externally, to deliver value-adding projects and initiatives. You will have experience of developing strategies, and translating these into activity, maximising events, communications and face-to-face relationship building activity to achieve strategic aims. You will be an experienced leader, able to manage and inspire a motivated, high performing, purpose-driven team with a culture of collaboration and a creative approach to opportunities and problem-solving.
 

Application

Valued Recruitment is working exclusively with the Alumni of Leeds University Business School to recruit for their team. We are an ethical recruitment company, intent on hiring inclusively and transparently.

The closing date for this role is 12th September 2025. 

Valued Recruitment is conducting informal chats with applicants between the 1st - 12th September.

First stage interviews are likely to take place on the 18th and 22nd September 2025. There will be two stages of interview, the first one virtual and the second stage will be in person.

To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role. 
 

Accessibility

Accessibility is incredibly important to us here at Valued Recruitment and at the Alumni of Leeds University Business School. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

• Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
• Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
• Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
• Manage costs and budgets for events, including forecasting, estimates and future year planning.
• Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
• Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
• Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

• Previous experience of working in a fundraising role for a UK registered charity
• Experience of successfully managing a portfolio of third-party events
• Proven track record of successful relationship management with donors/ fundraisers
• Proven track record of working effectively in a team
• Experience in creating and monitoring budgets
• Experience using Raiser’s edge or a similar CRM database.
• Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
• Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
• Understanding of events fundraising
• Competence in the use of IT tools including Word, Excel and PowerPoint
• Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 31st August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

POSITION OVERVIEW

The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.

Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.

As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Programme Innovation and Strategic Development

Programme Design and Innovation

● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.

● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.

● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.

● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.

Current Programme Oversight

● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.

● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.

● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.

● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.

● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.

● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.

● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.

Community Partnerships and External Relations

Strategic Relationship Building

● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.

● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.

● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.

● Engage with families and community members to understand their aspirations for young people.

Programme Partnerships

· Support the Programme Director in developing and maintaining key relationships and partnerships.

· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.

· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.

Research, Evaluation and Quality Assurance

Evidence-Based Development

● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.

● Commission or conduct research projects to inform programme development decisions and enhance service delivery.

● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.

● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.

● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.

Quality Standards and Continuous Improvement

● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.

● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.

● Monitor programme quality through systematic observation, feed \back collection and data analysis.

● Lead programme effectiveness reviews and provide recommendations for improvement.

● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Staff Leadership and Development

● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.

● Attend Line Managers training and regular sessions with HR Manager.

● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.

● Assist in recruiting or contracting new workers, tutors or teachers as required.

Funding and Financial

Strategic Funding Development

● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.

● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.

● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.

● Monitor funding environments and policy developments that may influence programme design.

Financial Administration

● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.

● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.

● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.

● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.

Safeguarding and Compliance

● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,

● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,

● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,

● Maintain comprehensive knowledge of safeguarding practices and current legislation.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally.

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Member Engagement Coordinator
Location: SIA House, Oldbrook, Milton Keynes MK6
Salary: £35,040 per annum
Contract: Two year fixed term contract (funding until October 2027)
Hours: Full time, 35 hours per week Monday to Friday

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

This exciting new role will be central to amplifying the voices of our current and future members, ensuring their lived experiences and needs shape our work.

This role will use our CRM system and a range of communication types and channels to foster lifelong engagement, support campaigns, and strengthen relationships with our partners and healthcare professionals.

Duties & responsibilities

• Use our CRM system, along with online and face-to-face communications.
• Coordinate member engagement and communications across services, fundraising, academy, and campaigns, using targeted segments of our membership.
• Work with colleagues to develop a membership hub that:
• Support the CRM and member engagement manager in maintaining an accurate, up-to-date, and GDPR-compliant database.
• Manage subscription payments for our magazine, FORWARD, including sending renewal reminders by email and post.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at Milton Keynes, Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

Closing date: 1 September 2025, 9am
Interview dates: Week beginning 8 September 2025 in person at SIA House, Milton Keynes, or online via Microsoft Teams.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Do you want to play a pivotal role in ending impunity for corruption and defending democracy? 

Spotlight on Corruption has an exciting opportunity for a passionate and creative individual with a flair for networking and a track record of bringing in funds for charitable causes to lead our fundraising programme. 

Now more than ever, powerful anti-corruption voices are needed in a fragmented world where democracy is under threat globally. Join our small, tenacious, driven and highly collaborative team, and be part of the anti-corruption movement creating a more hopeful future.

Deadline for applications is 23.30 on 31st August 2025.

About Spotlight

Spotlight on Corruption is a bold, brave voice that pushes forward the anti-corruption agenda in a pragmatic and credible way. We are agile and opportunistic, seizing political opportunities to push for reforms, while continually building the evidence base through our court monitoring, enforcement tracking and research. We punch above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.

Spotlight’s team consists of an Executive Director, Deputy Director, Head of Finance & Operations, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. The Senior Philanthropy and Partnership Manager is a new role, bringing the staff team to eight. We are committed to maintaining our exceptional team working environment, flexible working arrangements, and ensuring that staff are recognised, respected and have opportunity to develop in their roles.

In the six years since it was established, Spotlight has had significant trust fundraising success and established strong relationships with institutional funders who understand our work and its impact. Under a new three year strategy we are seeking to sustainably grow and diversify our funding base - across trusts and foundations and by establishing a major donor programme to enable us to increase our impact.

We are looking for someone experienced, ambitious and creative to be our first Senior Philanthropy and Partnership Manager, to drive our fundraising strategy, create new opportunities and relationships, lead the cultivation and stewardship of new trust funders, and develop a new major donor fundraising programme.

In this role you will have strategic accountability for fundraising and overseeing progress towards fundraising targets, working with the team and the Board to generate ideas and deliver proposals for raising funds, and for highlighting our impact to potential donors. You will be a hands-on fundraiser, who builds relationships with donors, keeps on top of developments in the funding landscape, develops compelling and creative pitches and proposals for funders, and as a result delivers sustainable income generation to ensure Spotlight achieves our organisational goals.

Key responsibilities

• Lead on executing Spotlight’s fundraising strategy and donor management

• Identify, maintain and develop a robust pipeline of prospects and funders across high-net-worth individuals, trusts and foundations and other appropriate giving vehicles

• Nurture long-term relationships with existing and prospective trusts and foundations, high net-worth individuals and Donor-Advised Funds

• Work with the team to develop exciting ideas to pitch to funders and to highlight our impact, as well as identifying funding gaps and opportunities

• Prepare and submit high-quality, tailored grant applications to secure trust funding for specific projects and core activities

• Work effectively and collaboratively with the wider team, Executive Director and Board to deliver the fundraising strategy and embed fundraising confidence and process across the team

• Work with the team to develop Spotlight’s impact story and generate ideas about promoting Spotlight’s work, in line with our values 

• Track our fundraising efforts and maintain an effective overview of relationships through our Beacon CRM system

Person specification - essential criteria

• A creative and proactive mindset, with the ability to take initiative and generate new opportunities

• Proven ability to communicate effectively and persuasively, with strong oral, writing, presentation, relationship building and networking skills

• Proven track record in developing and nurturing productive and long-term relationships with potential funders

• Proven track record of meeting targets from a high-value fundraising programme (trusts and major donors) 

• Proven track record in researching and identifying new trust and major donor prospects, and developing effective cultivation, solicitation and stewardship plans

• Experience of developing exciting pitches and high-quality funding proposals with narrative and financial reports

• Collaborative and solutions-focused, with the ability to lead internal engagement in fundraising and grant management

• Highly organised, with the ability to prioritise and meet deadlines and excellent attention to detail

• IT proficiency, with the ability to maintain accurate and timely records using our Beacon CRM system

• An understanding of due diligence in relation to donors and donations

• A passion for fighting corruption

• Eligibility to live and work in the UK 

Person specification - desirable criteria

• Ability to think strategically about fundraising and how it interacts with the overall organisation strategy

• Experience of raising funds a field that is relevant or related to fighting corruption

• Good financial literacy and understanding of project budgets and restricted / unrestricted funding

• Experience of organising major donor cultivation events

Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity. We encourage candidates from different backgrounds and experiences to apply, especially those from underrepresented groups. If you don't meet 100% of the qualifications but are excited about the role, we'd love to hear from you.

Working arrangements:

Two year contract with a view to making this a permanent role. Four days (28 hours) per week - with flexibility depending on the right candidate. 24 days of annual leave (pro rated from 30 for full-time roles) plus pro rated public holidays. Remote working from home required, with regular meetings - sometimes at short notice - in London. Flexible working available.

Responsible to: Head of Finance & Operations

Start date: As soon as possible

About the Role

We’re looking for a dynamic and experienced Therapy Service Manager (Job Share) to co-lead our passionate therapy team at Headway East London. The Therapy Service Manager is responsible for leading the therapy team to plan and deliver an excellent service which empowers our community of brain injury survivors. This role is a job share and covers the following aspects of the Headway East London Therapy Service: Enfield Brain Injury Service (Enfield) and our Hackney-based Day Service.

As Therapy Service Manager, you will lead the delivery of therapy services within both the Day Service and Enfield, ensuring high standards, consistency, and a strong sense of purpose across the team. You will play a vital role in the growth and development of the therapy offer across all of Headway East London, working closely with your job share partner and the Director of Services (Clinical Lead) to shape and expand our provision.

This is a unique opportunity for someone with strong clinical leadership and strategic planning skills to help shape the future of our therapy services.

We are looking for someone who brings: 

• Provide leadership to the therapy team to ensure the efficient delivery, quality and consistency of this service within Enfield and the Day Service.
• Manage the development of plans and strategies for the therapy team and instil a sense of collaboration, common goals and working together across the team to ensure the sustainability of the service.
• Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
• Work with the Director of Services (Clinical Lead) on commissioning/tender/framework contracting arrangements with the ICS’s we serve. 
• Work with staff to ensure our members’ voices are at the centre of everything we do.
• Work with the Director of Services (Clinical Lead) and the Finance team to ensure unit costs are accurate and work to ensure full costs of the service are recovered from customers. 
• Work with the Director of Services (Clinical Lead) and the Director of Development to explore new opportunities to develop our business to generate income. 
• Assist the Director of Services (Clinical Lead) to explore and implement effective ways to evidence the outcomes of our members and the impact of our services to demonstrate our effectiveness.

Key Relationships - Internal and External

 Internal: Therapy Team, Managers and Members

 External: Quality assurance and Contracts managers

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.