Relationship manager jobs

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

Are you an experienced fundraising professional who thrives on creating memorable experiences, inspiring communities, building lasting relationships and leading people to achieve their best?

Charity People are delighted to be partnering with Zoe's Place Baby Hospice to find their next Senior Events & Community Fundraising Manager. This is an exciting opportunity to join a passionate fundraising team and lead ambitious events and community fundraising activity that helps provide vital care and support to babies, young children and families across Coventry.

Salary: £33,000 - £38,000 per annum depending on experience

Contract: Permanent, 35 hours per week (including occasional evenings and weekends)

Location: Zoe's Place Baby Hospice, Coventry (with travel to events, meetings and community activities as required)

Benefits: 5% employer pension contribution, 27 days annual leave plus bank holidays and Christmas closure, mileage allowance, free onsite parking, Employee Assistance Programme, Death in Service benefit and professional development opportunities.

Zoe's Place:

The UK's only baby-specific hospice charity, providing specialist palliative, respite and end-of-life care for babies and children aged 0 to 5 with life-limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families are supported, and children receive the very best care from dedicated specialist nurses providing round-the-clock support.

About the role:

As Senior Events & Community Fundraising Manager, you'll lead the planning, delivery and growth of a varied programme of fundraising events and community activities. You'll create opportunities that generate income, inspire supporters and strengthen Zoe's Place's presence across Coventry.

Key responsibilities include:

• Leading and developing the Events Fundraiser and Community Fundraiser through effective line management, coaching, regular feedback and performance support.
• Leading fundraising events from concept through to delivery, including budgeting, venue management, suppliers, logistics, risk assessments and compliance.
• Developing events and community fundraising plans, using insight and data to maximise engagement, income and supporter retention.
• Building strong relationships with donors, sponsors, businesses and community groups to secure long-term support.
• Creating compelling partnership opportunities and ensuring excellent supporter stewardship.
• Supporting and inspiring community fundraisers and volunteers to grow income and engagement.
• Monitoring budgets, income performance and KPIs, identifying opportunities to maximise fundraising success.

No two days will be the same. You could be leading a major fundraising event, meeting a community partner, coaching a member of your team, reviewing income performance or developing new ways to engage supporters.

About you:

We would love to hear from you if you have:

• Experience delivering successful fundraising events, campaigns or community fundraising activity.
• Experience of line managing, coaching or mentoring colleagues, with the ability to motivate, develop and support others to achieve their potential.
• A proven ability to build and manage relationships with donors, sponsors, businesses and supporters.
• Excellent communication, presentation and influencing skills.
• Strong project management skills with the ability to manage multiple priorities.
• Experience managing budgets, forecasting income and measuring impact.
• Knowledge of fundraising regulations, GDPR compliance and best practice.
• Experience using fundraising databases or CRM systems.
• A collaborative, positive and proactive leadership style.
• A full driving licence and access to a vehicle.

Most importantly, you'll be passionate about making a difference and motivated by the opportunity to help ensure babies and families receive the specialist care and support they need. If you're excited by creating inspiring fundraising experiences, growing community connections, developing people and making a meaningful impact, we'd love to hear from you.

How to Apply:

Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.

Deadline: 9am, 24th August

Interviews: Week commencing 31st August

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the South East. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.

About the role

As the key contact for Sported groups across Berkshire, Hampshire and Surrey, you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.

 About You

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will  also possessing a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.

Act with Integrity. Champion Inclusion. Transform Together. Drive Change.

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is 9am on 21st August

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.

The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.

Building Operations

• Open and prepare buildings each morning for operational use.
• Unlock, inspect and secure all buildings and external areas.
• Carry out daily opening and closing inspections.
• Ensure buildings remain safe, clean and presentable throughout the day.
• Prepare rooms for activities, meetings, training sessions and events.
• Set up and dismantle tables, chairs and equipment.
• Ensure rooms are returned to the required layout after use.
• Carry out daily walk-round inspections of all facilities.
• Report defects promptly to the Operations & Facilities Manager.
• Liaise with contractors attending site.
• Assist with contractor supervision where required.

Planned Maintenance

Undertake general maintenance including:

• Minor plumbing repairs.
• Minor carpentry repairs.
• Decorating and painting.
• Furniture assembly.
• Repairing fixtures and fittings.
• Replacing door furniture and locks.
• Replacing light bulbs and lamps.
• Clearing blocked gutters.
• General DIY repairs.
• Garden and grounds maintenance.
• External cleaning.
• Maintaining pathways and entrances.
• General building repairs within competence.
• Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
• Replace plug tops and fuses on portable equipment where appropriately trained.
• Carry out visual inspections of electrical equipment.
• Assist external contractors during servicing and repair works.

Facilities Compliance

Carry out and record routine statutory compliance checks including:

• Weekly Fire Alarm Tests.
• Emergency Lighting Tests.
• Monthly Legionella temperature monitoring.
• PAT Testing (following appropriate training).
• Intruder Alarm Tests.
• Fire Door inspections.
• First Aid box inspections.
• Accident book monitoring.
• COSHH cupboard inspections.
• Water hygiene monitoring.
• Daily building safety inspections.
• Monthly facilities inspections.
• Health & Safety monitoring.
• Record all compliance checks accurately.
• Report any non-compliance immediately.

Health & Safety

• Work in accordance with all Health & Safety legislation.
• Follow QCCA Health & Safety policies.
• Follow Lone Working procedures.
• Follow Manual Handling procedures.
• Follow Working at Height procedures.
• Use appropriate Personal Protective Equipment (PPE).
• Report accidents, incidents and near misses.
• Support risk assessments.
• Ensure safe systems of work are followed.
• Ensure safeguarding responsibilities are understood.
• Maintain safe access and egress throughout all sites.

Security Responsibilities

• Act as a key holder where authorised.
• Lock and unlock buildings.
• Operate intruder alarm systems.
• Monitor CCTV where required.
• Ensure buildings remain secure.
• Challenge unauthorised access where appropriate.
• Report security concerns promptly.

Customer Service

• Welcome visitors, hirers, contractors and members of the public.
• Provide a professional and courteous first point of contact.
• Assist customers with enquiries.
• Answer incoming telephone calls.
• Take accurate messages.
• Direct enquiries to the appropriate member of staff.
• Support community events where required.
• Build positive relationships with hirers and partner organisations.

Administrative Responsibilities

• Complete maintenance records.
• Update inspection logs.
• Maintain electronic compliance records.
• Complete basic data entry.
• Use Microsoft Office and organisational software.
• Send and receive work-related emails.
• Monitor stock levels.
• Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
• Maintain inventory records.
• Assist with booking preparation where required.
• File maintenance certificates and compliance documentation.
• Support reception and administration during busy operational periods.

Cleaning Responsibilities

• Undertake general cleaning where required.
• Inspect cleaning standards across all buildings.
• Ensure kitchens, toilets and communal areas remain clean and safe.
• Remove waste and recycling.
• Maintain cleaning stores.
• Monitor cleaning supplies.
• Support deep cleans where required.

General Responsibilities

• Work across all QCCA sites.
• Respond to emergency maintenance requests.
• Carry out reasonable duties consistent with the role.
• Attend staff meetings.
• Attend mandatory training.
• Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Trusts Officer to join their small, passionate team. This is a fantastic opportunity to ensure INF UK’s key supporters feel valued and connected with the charity. In partnership with Nepali organisations you will support marginalised people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a part time role, the hours are 22.5 hours per week (increased hours will also be considered, to a maximum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Trusts Officer you will report directly to the Philanthropy and Trusts Manager, supporting them to deliver the highest level of stewardship to donors.

As part of the Fundraising and Communications team, you will make an important contribution towards the development of income from major donors and trusts and foundations.

The main responsibilities will include:

• Write engaging, high quality, tailored applications and funder reports.
• Research trust, foundation and grant-giving prospects to develop a prospect pipeline.
• Ensure key supporters feel valued and connected with the charity.
• Manage and maintain accurate records, administration and budgets.

The Person

We are looking for someone who aligns with INF’s values and is passionately committed to their cause. You must be creative, compassionate and empathetic.

This role requires exceptional organisation and the ability to work proactively with initiative. As a small team being approachable, supportive and working collaboratively is key. Proven experience of building successful relationships both internally and externally is also vital, as well as exceptional written and verbal communications skills.

Prior experience in trusts fundraising would be advantageous, however an understanding of how your skills and experience would be transferable in the role would also be considered.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of the Role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Use of AI in your application

We recognise that AI is becoming part of everyday working life, and we're happy for candidates to use AI to improve the presentation of their application (for example, to improve clarity), but we want to hear your own ideas, experience and motivation.

Throughout our recruitment process, we're assessing your judgement, values and skills

During interviews and assessment activities, unless we tell you otherwise, you should not use AI to generate or assist with your responses.

We are excited to announce an opportunity for a highly motivated and compassionate individual with experience in the wellness, addiction recovery and/or mental health sector to join our small but passionate team as a Community Coordinator. 

Full-Time (30-37.5hrs available) | Salary Scale £24,784 - £28,734pa| Home-based office equipment supplied| Annual Leave 27 days per year plus Christmas eve rising by 1 day per year up to 31 days max.| Company Pension with Now Pensions | EAP with Health Assured. Permanent contract offered pending successful probation period.

By supporting our amazing volunteer facilitators and our highly valued partnership organisations, you’ll help drive growth of SMART Recovery programmes and meetings across 2 distinct geographical areas making our 4-Point Programmes even more accessible to those wanting to manage any type of addictive behaviour.

North East: The counties of Northumberland, Tyne & Wear, County Durham.

Yorkshire & The Humbers: The counties of North Yorkshire, South Yorkshire, West Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire.

To thrive in this role, you'll need hands-on experience of facilitating groups or meetings and an understanding of what great facilitation looks like. Whilst already being a qualified SMART Recovery Facilitator and/or having engaged with our meetings as a previous participant is a distinct advantage, we also accept applications from individuals with a general awareness of addiction recovery or our 4-Point Programme. Importantly, you’ll be someone who brings people together, listens deeply, and creates a safe, empowering space for growth and recovery.

Your presentation skills should engage, inspire, and inform with clarity and warmth, whether you’re speaking with a room full of volunteers, delivering training via Zoom, or presenting to our partnership organisations. You’ll be required to help grow our footprint, increase and diversify our partnerships and encourage the uptake of our programme. You will represent UKSR at community events, recovery walks and conferences and get involved in defined projects.

We welcome applications from individuals with lived experience of addiction, whether that’s your own recovery journey or being close to someone else’s. It’s essential for you to bring empathy, authenticity, and a deep respect for others’ experiences to all of your interactions. You’ll need to be self-motivated and highly organised, and able to manage your time, workload, and travel with autonomy. You’ll be someone who uplifts, encourages, and empowers, helping others see what’s possible.

You should have experience in working with volunteers, understanding how to support and develop their skills. Previous delivery of training is essential, and if that experience has been gained in a peer-support or recovery setting, all the better. This role requires emotional intelligence; you’ll be working with people who have faced adversity, and your ability to support them within clear, professional boundaries is critical. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

You’ll also contribute to key projects that move SMART Recovery forward, adding your voice and insight to help shape what comes next. The role therefore requires project mangement skills as you will work on specific projects that develop our publications, training, communications and marketing. If you have a special interest and expertise in certain areas of our business such as social media and campaigns, training, volunteer management or copywriting we can develop this skill and interest as an enhancement to your role. Developing areas of expertise within our Co-ordinator team is something we are keen to do. 

As this is a home-based role, you’ll need to be comfortable forming meaningful relationships online, building trust and connection via email, phone, and video calls. We’ll provide the equipment you need, but you’ll bring the energy and adaptability to make remote working feel personal and productive. Regular travel across the defined regions is a vital part of the role, visiting SMART Recovery meetings in the community and within partner organisations, and offering continual support to facilitators, are all essential in helping our network continue to grow with the quality we strive for.

It is essential that you live in the North East area.

Salary:                £42,180 - £43,290 per annum
Location             London, United Kingdom (hybrid – min. one day per week in the office)
Team:                 Strategic and Commercial Partnerships Team
Line Manager:    Strategic and Commercial Partnerships Senior Manager     
Line Reports:      None
Hours:                35 hours per week
Contract:            Fixed term 24 months
Grade:                3A
Safeguarding:    Basic

The Vacancy

The Strategic and Commercial Partnerships Senior Adviser will support one of Start Network’s most exciting new areas of work. This role will be part of a new team, created in 2025, to scope, engage and manage relationships with strategic partners across the humanitarian ecosystem and beyond that will bring non-monetary added value in pursuit of our mission and vision for a locally led and proactive humanitarian system. Our ambition is to leverage partnerships to maximise the impact of our work, enhance our ability to influence system change, improve operational effectiveness and engage in the exchange of knowledge around our innovation ambition. The team will focus on strategic partnerships in areas such as – but not limited to- system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, AI, and capacity strengthening. The team will also explore the value offer and commercialisation potential behind specific initiatives and services.

Based in the Business Development directorate, the Adviser will work closely with the Strategic and Commercial Partnerships Senior Manager to further strengthen the new function. The role will support on the external facing partnership development and management, whilst also playing a central role in ensuring the value-add catalyses inward impact at Start Network. As such, the role will engage with colleagues across the organisation and gain full insight into the full breadth of Start Network’s portfolio of programmes and initiatives. The role will also contribute to researching and analysing commercialisation potential and options for Senior Leadership consideration.

The successful candidate will have a strategic mindset and leverage their ability to creatively identify opportunities to maximise impact. They will be motivated by the opportunity to be proactive and take initiative. It will be key for the candidate to build strong relationships internally and externally, with excellent communication skills and an ability to convey complex ideas simply. They will also have strong organisational skills and be comfortable balancing multiple priorities.

KEY ACCOUNTABILITIES

Manage and Maximise Partnership Impact

• Build and manage a portfolio of strategic partners, including external engagement and  internal coordination with relevant teams
• Develop plans to maximise the impact of current partnerships, in line with our strategic priorities and mission, in collaboration with relevant teams
• Develop partnership governance agreements(e.g. contracts, Statement of Collaboration, and Memorandums of Understanding)
• Develop joint proposals to advance partnership potential, and manage subsequent budget and reporting obligations
• Manage delivery and project management of strategic partnership initiatives
• Act as key focal point to lead on communications related to partnerships, liaising with the Communications Team as necessary (e.g. develop case studies, briefs and external-facing material)
• Monitor partnership performance and strategic value-add

Prospecting & Partnership Development

• Research and identify prospective partners and engagement opportunities - particularly in the global south - that will add non-financial value to our mission and will help us accelerate our impact and system change ambitions
• Liaise with teams to identify gaps and opportunities for leveraging strategic partners in priority areas  
• Secure opportunities for engagement with prospective partners by developing and pitching ideas for collaboration. Prepare supporting material as needed and coordinate with relevant internal teams (presentations, pitches, briefings, engagement plans, etc)
• Build relationships and collaboration with academia, think tanks and other organisations that can strengthen our work and influence
• Manage the partnership assessment process for prospective partners by assessing strategic alignment, coordinating appropriate risk assessments/assurance reviews, and facilitate discussions with colleagues from relevant teams to guide decision-making
• Identify key events, forums and engagement opportunities for the team, and coordinate participation with managers, heads and directors based on strategic priorities and partnership needs
• Support the Senior Manager to manage, develop and formalise new partnerships

Research & Analysis of Commercialisation Potential

• Support data collection and analysis of key areas in which there may be potential for commercialisation, liaising with internal and external stakeholders
• Support the Senior Manager to undertake a competitor and stakeholder analysis, and feasibility assessment in shortlisted areas
• Contribute to the articulation of value offers and a menu of options for Senior Leadership consideration
• Support the Senior Manager in developing the commercial partnerships strategy and implementation plan
• Scope prospective partnerships in line with commercialisation ambitions

Elevate Function Service Offer 

• Act as primary focal point for socialising and advising on partnership processes across the organisation (engage team focal points, organise trainings/inductions, etc.)
• Support the continuous strengthening of the strategic partnership service offer and partnership development processes to guide internal ways of working, aligned with the Start Network mission and culture
• Maintain knowledge management systems to enhance visibility, coordination andinstitutionalisation of partnerships (e.g. ASANA Partnership Tracker and dedicated strategic partnership pages)
• Develop tools, templates and frameworks to support teams engaging with strategic partnerships
• Support the preparation of value offers for capacity strengthening internally, including but not limited to how strategic partnerships can be mobilised to support the Hubs
• Identify opportunities to collaborate across teams to amplify the effectiveness and visibility of our partnerships. For example:
  • Liaise with the assurance team to standardise partnership agreements and templates
  • Work with the communications team to develop innovative communication strategies and outputs to attract prospective partners, expanding outreach
  • Liaise with the MEAL team to do co-develop case studies to evidence impact
  • Coordinate with advocacy colleagues around sector-wide events and publications, identifying opportunities for strategic partnership engagement and outreach
• Promote a positive culture around strategic partnerships
   

START NETWORK CULTURE

· To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

· A commitment to the Start Network vision, principles, values, and approach

· The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

Essential Skills and Experience

• Bachelor’s Degree or equivalent in a related field
• Experience in the humanitarian or development sector
• Experience managing or coordinating partnerships, contracts, or stakeholder relationships, particularly in a nonprofit, social enterprise, or business development setting
• Team player with the ability to build relationships and collaborate effectively with diverse stakeholders, and with a flexible and adaptable approach to working across teams and functions;
• Ability to adapt to evolving priorities and timelines, responding effectively to opportunities and stakeholder needs’
• Proactive self-starter and entrepreneurial mindset, with a willingness to organise own work and take initiative to identify opportunities
• Strategic thinker with the ability to interpret and synthesise information for decision-making
• Confident speaker with the ability to present complex information adapted for different audiences and represent Start Network externally to build partnerships
• Experience writing communication pieces or reports for external audiences
• Experience developing and maintaining knowledge management systems and templates/tools to strengthen processes
• Passion for Start Network’s mission and for developing partnerships in the Global South

Desirable

• Project management skills, or experience in coordinating programmes and projects.
• Experience working with commercialisation or social enterprise models and approaches
• Subject matter expert and/or experience working within priority strategic areas, such as system change, innovation, disaster risk finance, humanitarian insurance, digital transformation, and AI
• Experience in negotiating Memorandums of Understandings/contracts/partnership agreements
• Experience working in a multi-cultural or international setting
• Masters or equivalent in relevant subject

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

Pride in Place Programme Co-ordinator for Immingham
Hosted by Oasis Community Partnerships, working for the towns of Immingham &  Habrough
Hours: Full Time (40 hours per week)
Contract Type: Fixed Term (subject to programme funding)
Salary: Grade B Salary -  £42,752.00 (dependent on experience and qualifications)

Would you like to help shape the future of Immingham?
Would you like to lead a transformational programme driven by local people?

Would you like to bring together residents, businesses and partners to create lasting place-based change?

Oasis are excited to be able to host this role as part of the Pride in Place Programme for Immingham and Habrough. Pride in Place is a significant Government investment designed to empower local communities to shape and deliver a long-term vision for their area. Working with residents, businesses, public services, elected members and local organisations, the programme seeks to build stronger communities, improve local places and create opportunities for future generations.

The programme is seeking an ambitious, experienced and highly organised Programme Co-ordinator to lead the delivery of the Pride in Place Programme in Immingham & Habrough . This is a unique opportunity to play a pivotal leadership role in coordinating a community-led regeneration programme, ensuring local voices are at the heart of decision making and helping to create a lasting legacy for the area.

The successful candidate will provide visible place leadership, supporting the Neighbourhood Board to develop and deliver a 10-year Regeneration Plan and a 4-year Investment Plan. They will oversee programme governance, stakeholder engagement, project management, financial monitoring and compliance with government funding requirements.

Key responsibilities include:

• Coordinating the development and submission of the Pride in Place 10-Year Regeneration Plan and 4-Year Investment Plan.
• Supporting and servicing the Neighbourhood Board, including governance, reporting and administration.
• Acting as a Place Leader, fostering collaboration across communities, organisations and sectors.
• Managing programme delivery, ensuring compliance with Government guidance and funding requirements.
• Leading community engagement activities and ensuring residents are central to programme development.
• Developing project plans, risk registers, reporting systems and performance monitoring frameworks.
• Supporting procurement processes and the commissioning of consultants, contractors and delivery partners.
• Managing budgets, financial reporting and audit requirements in partnership with the local authority.
• Building and maintaining productive relationships with government departments, local authorities, community organisations and other stakeholders.
• Acting as an ambassador for the programme and championing local aspirations.

The successful post holder must have:

• A degree-level qualification, professional qualification (Level 4-5) or equivalent relevant experience.
• Significant experience of leading complex programmes, projects or partnerships.
• Experience of stakeholder engagement, partnership working and community consultation.
• Strong programme and project management skills, including risk management and reporting.
• Experience of budget management and financial accountability.
• Excellent communication and relationship-building skills, with the ability to influence a wide range of stakeholders.
• Knowledge of grant-funded programmes and governance processes.
• The ability to analyse complex information and develop practical solutions.
• A commitment to inclusion, community participation and the Oasis ethos and values.
• Flexibility to work occasional evenings and weekends when required.

As part of the package, Oasis offers:

• A pension scheme offering a 7% employer contribution.
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
• Policies which promote wellbeing and are family friendly.
• Opportunities for professional development and training.
• The chance to make a meaningful difference within local communities.

To apply

Please apply by sending your CV and a Supporting Statement via Charity Jobs. Contact details can also be found on our website.

Please expand on your CV to tell us about the relevant skills, experience and qualifications you have that relate to the job description and person specification.

Recruitment timetable

Closing date: 9.00am, Monday 1st September 2026

Stage 1 Interview (30 minutes Teams Conversation):

• Tuesday 8th September 2026, or Thursday 10th September 2026, or Friday 11th September 2026

Stage 2 Interview:

• Wednesday 16th September 2026,  or Thursday 17th September 2026

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks where applicable.

The successful candidate must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.

Registered Charity No. 1163889.

The Head of Youth Work holds overall responsibility for the development and delivery of Providence House Youth Club’s youth work programmes, working with young people aged 8 to 19 from disadvantaged backgrounds across Battersea. As our foundational senior delivery hire, they will lead the delivery departments of universal youth work, girls work, sports programmes, detached and outreach work, school programmes and community mentoring. The postholder is a member of the Senior Leadership Team and acts as Deputy Safeguarding Lead. They will be hands-on: delivering youth club sessions, residentials and trips alongside the team, while ensuring Providence House remains a fun, supportive, safe and inclusive place that attracts and retains young people, raises their aspirations, and journeys alongside them for the long term.

We are looking for a Domestic Abuse Support Worker - Thriving Families, to deliver tailored DA support interventions within a muti-disciplinary team. 

The role
This role will work collaboratively within Manchester City Council's multi-disciplinary Thriving Families Team to support adult victims/survivors of domestic abuse within families where there are safeguarding concerns. The Domestic Abuse Support Worker will provide trauma-informed, strengths based and needs led support to help victims/survivors increase safety, reduce risk and improve their emotional wellbeing. Through one-to-one tailored interventions, the role will empower victims/survivors to make informed choices, rebuild confidence and access specialist support services.

The Domestic Abuse Support Worker will work collaboratively with the Domestic Abuse Prevention Worker and partner agencies, ensuring a coordinated, multi-agency, whole-family approach. They will complete comprehensive risk and needs assessments, develop and regularly review individual safety and support plans, provide advocacy, attend multi-agency meetings and ensure the voice of the victim/survivor informs risk management and safety planning.

About you

You'll be confident in delivering direct work with adult victims/survivors of domestic abuse. This will include completing comprehensive risk and needs assessments to develop tailored safety and support plans, alongside providing practical and emotional support that promotes recovery, resilience and increased safety.

You'll have experience of working in a trauma-informed way with individuals experiencing domestic abuse and be confident in providing advocacy, psychoeducation and support around the impact of domestic abuse on adults, children and parenting. You'll have experience of safeguarding processes and multi-agency working.

Above all, you'll have the ability to build trusting relationships with victims/survivors, empowering them to make informed choices while working collaboratively with professionals to achieve positive outcomes for families. You'll bring a compassionate, 

strengths based and solution focused approach. We'd also love to hear from applicants who are fluent in speaking an additional language.

We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

TLC: Talk Listen Change work to engage victims/survivors of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.

The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.

Building Operations

• Open and prepare buildings each morning for operational use.
• Unlock, inspect and secure all buildings and external areas.
• Carry out daily opening and closing inspections.
• Ensure buildings remain safe, clean and presentable throughout the day.
• Prepare rooms for activities, meetings, training sessions and events.
• Set up and dismantle tables, chairs and equipment.
• Ensure rooms are returned to the required layout after use.
• Carry out daily walk-round inspections of all facilities.
• Report defects promptly to the Operations & Facilities Manager.
• Liaise with contractors attending site.
• Assist with contractor supervision where required.

Planned Maintenance

Undertake general maintenance including:

• Minor plumbing repairs.
• Minor carpentry repairs.
• Decorating and painting.
• Furniture assembly.
• Repairing fixtures and fittings.
• Replacing door furniture and locks.
• Replacing light bulbs and lamps.
• Clearing blocked gutters.
• General DIY repairs.
• Garden and grounds maintenance.
• External cleaning.
• Maintaining pathways and entrances.
• General building repairs within competence.
• Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
• Replace plug tops and fuses on portable equipment where appropriately trained.
• Carry out visual inspections of electrical equipment.
• Assist external contractors during servicing and repair works.

Facilities Compliance

Carry out and record routine statutory compliance checks including:

• Weekly Fire Alarm Tests.
• Emergency Lighting Tests.
• Monthly Legionella temperature monitoring.
• PAT Testing (following appropriate training).
• Intruder Alarm Tests.
• Fire Door inspections.
• First Aid box inspections.
• Accident book monitoring.
• COSHH cupboard inspections.
• Water hygiene monitoring.
• Daily building safety inspections.
• Monthly facilities inspections.
• Health & Safety monitoring.
• Record all compliance checks accurately.
• Report any non-compliance immediately.

Health & Safety

• Work in accordance with all Health & Safety legislation.
• Follow QCCA Health & Safety policies.
• Follow Lone Working procedures.
• Follow Manual Handling procedures.
• Follow Working at Height procedures.
• Use appropriate Personal Protective Equipment (PPE).
• Report accidents, incidents and near misses.
• Support risk assessments.
• Ensure safe systems of work are followed.
• Ensure safeguarding responsibilities are understood.
• Maintain safe access and egress throughout all sites.

Security Responsibilities

• Act as a key holder where authorised.
• Lock and unlock buildings.
• Operate intruder alarm systems.
• Monitor CCTV where required.
• Ensure buildings remain secure.
• Challenge unauthorised access where appropriate.
• Report security concerns promptly.

Customer Service

• Welcome visitors, hirers, contractors and members of the public.
• Provide a professional and courteous first point of contact.
• Assist customers with enquiries.
• Answer incoming telephone calls.
• Take accurate messages.
• Direct enquiries to the appropriate member of staff.
• Support community events where required.
• Build positive relationships with hirers and partner organisations.

Administrative Responsibilities

• Complete maintenance records.
• Update inspection logs.
• Maintain electronic compliance records.
• Complete basic data entry.
• Use Microsoft Office and organisational software.
• Send and receive work-related emails.
• Monitor stock levels.
• Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
• Maintain inventory records.
• Assist with booking preparation where required.
• File maintenance certificates and compliance documentation.
• Support reception and administration during busy operational periods.

Cleaning Responsibilities

• Undertake general cleaning where required.
• Inspect cleaning standards across all buildings.
• Ensure kitchens, toilets and communal areas remain clean and safe.
• Remove waste and recycling.
• Maintain cleaning stores.
• Monitor cleaning supplies.
• Support deep cleans where required.

General Responsibilities

• Work across all QCCA sites.
• Respond to emergency maintenance requests.
• Carry out reasonable duties consistent with the role.
• Attend staff meetings.
• Attend mandatory training.
• Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.

Job role: FP&A Analyst
Salary: circa £50,000
Location: London (Hybrid - typically one day per week in the office)
Contract: Permanent
Working hours: 37.5 hours per week
 
 
We are partnering with a well-established university seeking an ambitious and analytical FP&A Analyst to join a collaborative finance team.
This is an excellent opportunity for someone who enjoys combining financial planning, forecasting and modelling with meaningful business partnering. Working closely with the FP&A Manager, you will play a key role in supporting budgeting cycles, developing financial insight and helping stakeholders make informed decisions that drive organisational performance.
 
The role offers significant autonomy, exposure to senior stakeholders and the opportunity to influence strategic planning and decision-making across the organisation.
 
What you will be doing
 

• Supporting budgeting, forecasting and financial planning activities
• Developing and maintaining financial models to support decision-making
• Producing insightful analysis, management information and reporting
• Building effective relationships with budget holders and non-finance stakeholders
• Providing business partnering support across multiple functions
• Undertaking scenario modelling and financial analysis
• Supporting monthly reporting and performance reviews
• Contributing to continuous improvement of planning and reporting processes
• Helping deliver strategic projects through data-driven analysis and insight

 
What we're looking for
 
We are keen to speak with professionals who can demonstrate:
 

• Experience within FP&A, budgeting, forecasting, management accounting or financial analysis
• Advanced Excel skills with the ability to analyse, model and present complex financial information
• Strong financial modelling and analytical capability
• Commercial awareness and sound finance knowledge
• Excellent communication skills, with the ability to explain financial information clearly to non-finance stakeholders
• Confidence to build relationships, influence and positively challenge stakeholders where required
• Ability to manage competing priorities and meet deadlines during budgeting, forecasting and reporting cycles
• Strong interpersonal skills and the ability to build effective working relationships across an organisation
• Experience using budgeting, planning or finance systems would be advantageous

 
 
Benefits
 

• 25 days annual leave, plus bank holidays and additional winter closure days
• Flexible working arrangements to support a healthy work-life balance
• Enhanced parental leave provisions
• Employee Assistance Programme providing free and confidential support on personal and work-related matters
• Optional private medical insurance
• Season ticket loan
• Cycle to Work scheme

 
About You
 
You will enjoy working closely with stakeholders, asking questions, challenging assumptions and turning financial information into meaningful insight. You will be naturally curious, comfortable operating independently and motivated by the opportunity to support strategic decision-making. We're particularly interested in individuals who are proactive, eager to learn and genuinely motivated by the opportunity to contribute within the higher education sector.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Contracts Surveyor (Healthy Homes)

East London (Hybrid) |  £50,862 + Excellent Benefits

Goodman Masson are delighted to be partnering with an established and highly respected Housing Association to recruit a Contracts Surveyor/Manager - Healthy Homes.

This is an exciting opportunity to join an organisation with a strong social purpose, delivering high-quality homes for thousands of residents across London. You'll play a key role in ensuring homes remain safe, healthy and compliant while leading the technical delivery of damp & mould remediation and Healthy Homes repairs in line with the latest regulatory requirements, including Awaab's Law.

If you're an experienced Surveyor or Contracts Manager looking to take ownership of an important service that genuinely improves residents' lives, we'd love to hear from you.

 

The Role

Reporting into the Operations Manager - Responsive Repairs, you'll oversee the technical management and contract performance of Healthy Homes and damp & mould cases from initial diagnosis through to completion.

You'll ensure works are delivered safely, to a high standard and within regulatory timescales, whilst driving contractor performance, customer satisfaction and value for money.

This is a varied role combining technical surveying, contract management, compliance oversight and customer-focused service delivery.

 

Key Responsibilities

• Manage the end-to-end delivery of Healthy Homes and damp & mould repair cases.
• Ensure cases are investigated and managed in line with Awaab's Law requirements and regulatory timescales.
• Diagnose building defects, identify root causes and specify appropriate remedial works.
• Undertake pre- and post-inspections to ensure quality, compliance and health & safety standards are met.
• Prepare repair specifications and issue works orders within agreed budgets.
• Monitor contractor performance, KPIs and service delivery standards.
• Attend monthly contract performance meetings and drive continuous improvement.
• Maintain accurate records across repairs and asset management systems.
• Provide technical surveying advice to colleagues on responsive repairs and disrepair matters.
• Build strong relationships with contractors, local authorities and internal stakeholders.
• Ensure residents receive excellent communication throughout the lifecycle of repairs.

About You

We're keen to speak with candidates who have experience within social housing, local authority or residential property maintenance environments.

You'll ideally have:

• Experience managing responsive repairs, damp & mould or Healthy Homes programmes.
• Strong building pathology knowledge with the ability to diagnose defects and specify repairs.
• Experience carry