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Page 3 of 5
Bristol, Bristol City (Hybrid) 12.77 miles
£25,000 - £30,000 per year
Part-time (2-3 days per week)
Contract (6 month contract with potential to extend)
Job description

Transform Drug Policy Foundation is a leading charity working to end the war on drugs and promote policies that prioritise health, human rights, and social justice. With a small but passionate team, we campaign, educate, and influence decision-makers to reform drug policy in the UK and globally.

We are entering an exciting new phase of organisational growth and are looking for an organised, proactive Administrator to play a key supporting role.

About the Role

This new role will provide vital administrative support across fundraising, programme delivery, and operations. You’ll help keep the organisation running smoothly, freeing up time for senior staff to focus on income generation and impact. From CRM management and donation tracking to event logistics and donor communications, you'll be central to ensuring Transform’s work is efficient and effective.

Overall aim

  • Work with the CEO on implementing supporter journeys and other fundraising systems and processes as required

  • Assist with the delivery of our fundraising strategy

Key responsibilities:

Fundraising support (approx. 50%)

  • Lead on the roll-out, development, and ongoing maintenance of our fundraising CRM system and supporting platforms

  • Support the CEO and fundraising team with scheduling, meeting preparation, and follow-up.

  • Assist with proposal submissions by formatting documents, collating supporting materials, and tracking deadlines.

  • Maintain an organised digital library of fundraising collateral (e.g. case for support, templates, reports).

  • Act as the first point of contact for supporters and members of the public, dealing with fundraising enquiries, requests for information, and feedback via the telephone, email, and post.

  • Thank donors and create personalised correspondence and other communications to support the donor journey.

  • Support the delivery of face-to-face and online events including donor stewardship events.

  • Lead on the roll-out, development, and ongoing maintenance of our fundraising CRM system, and maintain accurate records.

  • Maintain our online giving platforms.

  • Conduct prospect research on new fundraising opportunities and sources of income as directed by the CEO.

Team and Operations Support (approx. 50%)

  • Provide day-to-day admin support for the CEO and wider team, including diary management, meeting coordination, and inbox support.

  • Organise team meetings, take notes and track action points.

  • Help onboard new freelancers, volunteers, and staff members (e.g. access to systems, scheduling inductions).

  • Support basic finance admin (e.g. tracking invoices, reconciling expenses, liaising with bookkeeper).

  • Coordinate CRM and IT systems with external providers to ensure functionality and updates.

  • Maintain internal folders and files using best practices in cloud storage (e.g. Google Drive).

  • Assist in developing and maintaining an effective website so donors have a seamless user experience

  • Maintain excellent working relationships with the team

  • Ability occasionally to work outside normal office hours/flexibility for events and networking opportunities.

Person Specification

Essential 

  • Excellent organisational and time-management skills.

  • Proven administrative experience, supporting a small and busy team.

  • Experience of working with CRMs/Databases including at the roll-out and development stage.

  • High attention to detail, especially when handling data and scheduling.

  • Experience of customer service/donor relations or similar.

  • Strong research skills, including the ability to search for reliable information online, with excellent attention to detail.

  • Experience of maintaining accurate records (e.g. customer records, contact details, project data).

  • Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.

  • An ability to develop and manage effective working relationships with colleagues and external stakeholders.

  • A proactive, can-do attitude and ability to juggle multiple priorities.

  • Commitment to Transform’s mission and values.

Skills 

  • Excellent communication skills, both verbal and written.

  • Exceptional levels of organisation.

  • Ability to work as a part of a team and on own initiative.

  • Strong planning and ability to deliver to deadlines.

  • Strong IT literacy, experience of using Microsoft 365/ google

  • Strong people skills for building relationships and networking with external stakeholder, team members and key contacts.

  • Demonstrable experience of using fundraising databases for financial and relationship management.

Desirable

  • Effective written communications with a persuasive writing style.

  • Experience of working in a fundraising environment.

  • Experience of working on or delivering fundraising events.

  • Experience working in a small, values-driven charity or campaigning organisation.

  • Understanding of confidentiality and data protection requirements (e.g. GDPR).

  • Knowledge of the voluntary sector.

  • Understanding of drug policy reform

  • A genuine and enthusiastic commitment to the values, vision and goals of Transform.


 

What We Offer

  • Flexible, hybrid working arrangements.

  • Opportunity to play a central role in a fast-growing and mission-driven organisation.

  • Training and development tailored to your role (e.g. fundraising, CRM, project management).

  • 25 days annual leave + bank holidays (pro rata).

  • A supportive and inclusive working environment.


 

Equality and diversity

Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post.

How to apply

Please send a CV and cover letter 

Posted by
Transform Drug Policy Foundation View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 08 September 2025
Closing date: 05 October 2025 at 00:00
Tags: Administration, Fundraising, Policy, Operations, CRM, Internal communication, Monitoring and Evaluation, Office Management, Substance Misuse, Individual Giving, Major Donor

The client requests no contact from agencies or media sales.