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Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
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Familiarity with Citizens Advice’s policies, procedures and systems.
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Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.
Salary: £34,900 - £39,900
Contract: Full-time, Permanent.
Location: Remote/Home-based
Closing Date: 31st August
Benefits: Flexible working location and flexible working hours, 26 days leave ( bank holidays) with option to buy 5 more additional days
Are you a data-driven fundraiser with a passion for delivering high-impact campaigns that directly change children’s lives? Fantastic – We’re working with the national children’s charity Barnardo’s as they look for a motivated and strategic Individual Giving Manager to join their high-performing fundraising team.
As Individual Giving Manager, you’ll take the lead on Barnardo’s warm Individual Giving programme, overseeing multi-channel campaigns that raise over £1.2 million annually. From strategy development and budget management to leading direct mail, digital and telemarketing campaigns, you’ll play a central role in delivering powerful supporter journeys and engaging thousands of donors across the UK.
This is a brilliant opportunity for a direct marketing specialist with experience across various fundraising channels to take the next step up and continue progressing their career with an incredible national children’s charity.
To be successful as Individual Giving Manager, you will need:
- Substantial experience delivering direct marketing or individual giving campaigns in a complex organisation.
- Proven ability to manage multi-channel campaigns and large budgets.
- Excellent relationship management skills, both internally and externally.
If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Exciting opportunity for an Education Support Officer – make an impact today.
Anna Freud is seeking a Education Support Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
You will play a key administrative and coordination role within the Postgraduate Education Support Services team, ensuring the smooth delivery of postgraduate programmes through support in admissions, events, student services, and operational functions. This fixed-term opportunity will have a particular focus on supporting student admissions, including application handling, interview coordination, and assisting in recruitment events and marketing activities.
What you’ll bring
Essential skills and experience:
- Programme/course administration within a higher or further education setting.
- Strong interpersonal, verbal, and written communication skills, with the ability to engage diplomatically and confidentially with staff and students.
- High attention to detail and the ability to manage large volumes of information with accuracy.
- Capacity to work autonomously and proactively, while also collaborating effectively with a team and following guidance from senior staff.
- Able to prioritise and manage workloads under pressure, meeting multiple deadlines with minimal supervision.
- Confident IT user, particularly Microsoft Office (Word, Excel, Outlook, PowerPoint, Forms), with a readiness to learn platforms like Moodle and SITS.
Key details
Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £26,499 FTE per annum, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Fixed-term, 6 months.
Next steps
Closing date for applications: midday (12pm), Monday 18 August 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 22 August 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in week commencing 1 September 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Corporate Partnerships Lead to advance the development and management of strategic relationships with companies and corporate foundations. This is an exciting opportunity to help grow the impact of Learning through Landscapes by securing income and added value from corporate partners who share our vision for outdoor learning and play.
The role is hybrid and can be based in either our Hampshire or Stirling offices or remote. It will be varied and involve: identifying and approaching prospective partners; developing and presenting compelling proposals; managing long-term corporate relationships; reporting on impact; and supporting volunteering and pro-bono engagement. You’ll also contribute to shaping our Corporate Partnerships Strategy and work closely with colleagues across the organisation to maximise partnership value.
You will need:
- Experience of developing corporate partnerships, ideally in the charity, education, or environmental sectors
- Proven ability to develop compelling proposals and presentations tailored to corporate audiences
- Strong relationship-building skills, with a track record of developing long-term, mutually beneficial partnerships
- Excellent written and verbal communication skills, including experience writing partnership proposals and impact reports
- Commercial awareness and an understanding of how corporate social responsibility aligns with business objectives
- Confidence in networking and representing an organisation at external events
- Experience of planning and delivering partnership activities such as employee volunteering or pro-bono projects
- Strong organisational skills, with the ability to manage multiple priorities and maintain accurate records
- Ability to work collaboratively with colleagues across departments to deliver high-quality partnership experiences
- Knowledge of GDPR and fundraising regulations, including the Code of Fundraising Practice
- A commitment to the values and mission of Learning through Landscapes
The client requests no contact from agencies or media sales.
Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.
In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.
What we’re looking for:
- Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
- Strong understanding of the challenges faced by families of children with SEND
- Excellent communication, organisational, and writing skills
- Comfortable working independently and remotely
- Experience using Charitylog or similar CRM systems
This is a fantastic opportunity to make a real difference in the lives of families who need it most.
In return, you’ll receive:
- £28,000 pro-rata salary (actual salary £22,400)
- Part-time, 28 hours per week (To be worked across 4 or 5 days a week). Permanent.
- The majority of your time will be remote/ home based, and will suit someone living in or close to West Sussex to be available for in person drop-in advice sessions once a month, and roadshows which take place in West Sussex.
- The ability to drive, with access to a car, is essential. Travel expenses will be covered
For more information, please apply today, as the charity will review applications, and interview on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job details
Bobby Dean MP is seeking a dedicated and empathetic Senior Caseworker to join his busy office in Carshalton, South London.
The role involves supporting constituents with a range of complex and sensitive issues, including housing, education, immigration, welfare and healthcare. You’ll be a key contact, helping resolve problems and ensure their voices are heard.
Experience in an MP’s office is desirable but not essential. We welcome applicants with relevant experience in local councils, Citizens Advice, charities or other organisations delivering casework or advocacy support.
The successful candidate must be highly organised, exercise sound judgment, and handle challenging personal issues with compassion and respect.
We’re open to flexible working, including remote or Westminster-based arrangements. Some constituency availability is expected for team development, training and in-person surgeries.
Key responsibilities
- Manage a large caseload of complex cases, working in a professional, confidential, caring, and sensitive manner
- Supervise other members of staff including coaching and mentoring
- Engage professionally, confidentially with care and integrity with members of the public, through telephone enquiries, social media, emails, and face-to-face
- Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate
- Ensure cases are logged, monitored, progressed and ensure all identified actions are taken
- Liaise with government agencies, voluntary sector, and others to resolve constituency matters
- Exercise a high level of autonomy in reaching decisions on cases based on the evidence
- Develop knowledge in specialist areas
- Ensure records are kept and information managed confidentially and in line with data protection legislation
- Analyse, evaluate, and interpret data to ensure the MP is informed on key issues and is aware of trends
- Assist with surgeries and other meetings and follow up as appropriate
- There may be a requirement for the role holder to work outside of normal hours and travel for work occasionally
Skills required
- Excellent organisation, time management, communication and IT skills
- Strong interpersonal skills suited to sensitive, public-facing work
- Tenacious, compassionate, and outcome-driven approach
- Commitment to Liberal Democrats aims and values
Additional details
Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. MPs pay staff in accordance with IPSA guidelines.
We are looking for an Internal Communications & Engagement Partner to start ASAP until the end of the year to ensure effective internal communication, enhancing employee and volunteer engagement and optimising people experience.
This can be a remote working role with team meet ups once a month.
The charity are launching a new organisational strategy and a brand refresh, a key part of this contract will be focussed on this.
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits and flexible working!
The Role
Develop and implement an Internal communications and Engagement strategy, ensuring messages, tactics and channels meet the organisations aims and priorities, while also encouraging two-way communication and feedback.
Organise and lead initiatives, events, and programmes that foster a positive, inclusive and psychologically safe culture.
Create and execute comprehensive Internal Communication plans.
Craft clear, engaging, and consistent messaging across all internal channels.
The Candidate
Proven experience in setting and implementing a clear internal communications strategy and can demonstrate where change contributed to an increased the positive perception of communication.
Proven record of influencing broad range of stakeholders, including senior managers.
Measurable success in leading key internal engagement activity. e.g supported orgainsational cultural change/rollout of a new strategy.
Proven an experience of success in internal communications and engagement with stakeholders including activities relating to surveying of people.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful,but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Prospectus is delighted to be working with our client to recruit a Head of Scaling.
Our client helps local people take control of their town’s future, together. In every place, people are stepping up to improve their communities. But too often, they’re doing it without the backing, funding or infrastructure they need. The organisation supports a shared vision, connects energy and ideas, and helps long-term investment flow to what matters most.
With a strong foundation in North East Lincolnshire and ongoing learning from the work on the ground, our client is now aiming to support more towns to lead change on their own terms.
The Head of Scaling will play a key role in this next phase by helping to codify the organisation's approach and building a movement of other places keen to work in a similar way.
You’ll work with local and national partners to build the support, tools and connections that help this work land well in different contexts. You’ll also help grow a network of towns committed to long-term, locally-led change, sharing learning and building momentum together.
The successful candidate will bring experience of designing and delivering programmes across different locations. You’ll be confident building partnerships, translating ideas into clear offers, and creating practical tools others can use. You’ll work well across sectors, be comfortable managing complexity, and bring a collaborative and relational leadership style.
This is a permanent, full-time role (four-day working week on compressed hours). The role is remote with regular travel across the UK, including visits to London and our client partner towns.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
To register interest in this position, please apply with your CV only. If your profile is suitable for the role, you will be provided with full details of the position and invited for an initial conversation. Following this conversation, you will be provided the details needed to put together a full application. For the best possible candidate experience, we recommend you express your interest as early as possible.
Interviews: Early September
Location (UK): Remote
Hours: Full-time 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel required for meetings and events
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Our Digital Community provides vital peer support to thousands of people across the UK. We are looking for a driven individual to join us at this exciting time as we launch our new Community platform. You will be passionate about putting the voice of the community first and are comfortable with collaboration and supporting volunteers so that, together, we can grow and nurture more thriving communities.
About the role
Line managed by the Support Services Manager, the Digital Community Officer will deliver key strategic activities that will improve engagement and create sustainable, moderated communities. This will be achieved through engaging with and supporting a diverse team of volunteer moderators and providing ongoing training to ensure the community remains a welcoming, safe space. This role is matrix managed by the Innovation Manager for Strategic Programmes who will support with, and build capacity for, the technical, data and integration aspects of the community platform.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Supporting a diverse range of volunteers (or relevant experience).
- Experience of delivering peer-to-peer services or moderating an online forum.
- Confidence in developing a deep understanding of a digital platform and effectively managing administrative responsibilities within it.
- Experience working with service users or patients either directly or through digital/non-face-to-face services.
- A good knowledge of data protection and safeguarding (for Adults, Children or both) backed with experience of applying these within a previous role.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews to be held the week commencing 18 August 2025, via Microsoft teams.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.
In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff. You will have the responsibity to support volunteer mentors.
You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns. You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.
The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be occasional other evenings / weekend working required.
Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?
We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.
In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord's key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.
The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
Please note: Funding for this position is contingent upon the successful award of external funding that is currently in process and expected to be finalised in Autumn 2025. Whilst the recruitment selection process will run concurrently, the official appointment of this role will take place after funding is officially secured.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Voice 21 and amplify every child’s voice!
Voice 21, the UK’s leading oracy education charity, is on a mission to transform lives through talk, ensuring every child thrives in school and beyond. We’re seeking a dynamic Head of Growth to drive our ambitious goal of partnering with 1,800 schools by 2030, with a focus on schools serving disadvantaged communities.
Remote Working
Salary - up to £50 000 p/a
The Role
As Head of Growth, you will be at the forefront of shaping our sales, marketing, and events, developing our business development strategy to expand our reach and impact.
Responsibilities will include:
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Lead with vision: Set ambitious sales and marketing goals to deliver our 5-Year Strategy, targeting 600 Centres of Excellence and 1,200 annual members.
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Drive growth: Build high-impact sales funnels, oversee multi-channel marketing campaigns, and optimize our HubSpot CRM to create seamless buyer journeys.
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Inspire teams: Lead our Growth team (Sales, Marketing, Events) with passion, fostering their development and collaborating across departments to launch innovative offers.
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Make an impact: Focus on engaging schools in high-need areas and secure multi-year partnerships with Multi-Academy Trusts and Local Authorities.
Who You Are
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A proven leader with expertise in sales or marketing (ideally both) and a track record of managing high-volume, complex sales funnels.
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A digital expert with advanced CRM experience (HubSpot preferred) and a knack for data-driven decision-making.
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Passionate about education equity and comfortable in mission-driven or public sector settings.
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A collaborative, empathetic communicator ready to inspire teams and stakeholders.
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Bonus but not essential: Experience in education, MATs, or event-driven organisations.
Work from Anywhere
This is a home-based role with occasional travel to our London office (near Victoria station) and schools nationwide. Travel and accommodation expenses are covered.
Voice 21 is proud to be a diverse, inclusive workplace. We welcome applicants from all backgrounds to join our mission to ensure every voice is heard.
The client requests no contact from agencies or media sales.
RideWise (formally the Sustainable Travel Collective Ltd) has been transforming the way people travel across the East Midlands for over twenty years. With affordable, accessible and green travel at the heart of our work, we help more than 20,000 people every year to cycle and walk, cutting their carbon footprints and overcoming isolation. In total, more than a million people have gained the skills, confidence and encouragement to choose greener journeys thanks to our courses, community projects, affordable cycle sales and advocacy.
To continue this ambitious growth, we are recruiting a Deputy Chief Executive to work closely with our Chief Executive and Board. This part‑time (20‑hour) role offers flexi‑time and mainly remote working, with regular travel around Nottinghamshire for meetings and events. You will deputise for the CEO, shape strategic direction and lead our drive to secure grants and other income streams. You’ll work with local authorities, businesses and community organisations to develop partnerships that expand our impact and sustain our programmes.
This opportunity is perfect for someone with leadership experience in the voluntary or social enterprise sector, a track record in securing funding and a passion for sustainable transport. You’ll be skilled at writing persuasive grant bids, building relationships and spotting new opportunities. You’ll also have the vision to diversify our income through social enterprise initiatives, corporate partnerships and fundraising events.
In return, you’ll join a small, dedicated team making a big difference. If you’re excited by the prospect of leading RideWise into its next chapter, helping to change lives and cut carbon footprints across our communities, we want to hear from you – even if you don’t tick every box. We welcome applications from people of all backgrounds who can bring fresh ideas and enthusiasm to this pivotal role.
Improving the lives and futures of our communities through walking, cycling and active travel



The client requests no contact from agencies or media sales.
Please note: This role is being re-advertised with changes having been made to the role requirements.
Salary: £47,606 per annum
Grade: 2
Position type: Fixed term contract for 14 months (Maternity Cover), Full time (Flex hours considered) Ideally to start in October/early November.
Responsible to: Global Head of Communications & Digital
Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager
Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year).
Role Purpose:
This role manages the UK digital team, driving our digital presence. It requires a strong digital team manager to oversee the UK digital team and channels, including website, social media, email marketing and paid digital advertising, to reach new target audiences, grow engagement, and digital income.
The role line manages the Website Manager, an Email Marketing Officer, and a Social Media & Paid Ad Manager. The role involves mentoring the team, planning multi-channel campaigns, approving content, advising on copy and tone of voice, and ensuring our content performs well. The role drives a high-quality and consistent online experience across all the digital areas, and ensures all our digital content is well planned, cohesive and on-brand.
You will also be part of a project to scale digital advertising, mentoring our Social Media & Paid Ads Manager to work with our digital marketing agency and our fundraising acquisition manager.
The role works collaboratively across the FundComms department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, as well as awareness and educating audiences on the issues faced by people after disaster.
Who are we looking for?
ShelterBox is looking for a strong and experienced digital team leader, ideally with experience of working in digital at a charity to drive digital reach and engagement. You'll have an up-to-date understanding of digital channels and delivering digital campaigns (organic social, email, website and paid advertising). You are passionate about creating and growing high-quality online experiences.
You're great at writing for digital, understand ethical storytelling, and will be able to coach the team on creating copy, ensuring our brand tone of voice, approving content across all of our digital channels.
You've delivered (either in-house or with an agency) successful digital advertising campaigns, ideally for fundraising. You've worked with digital agencies.
You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates.
You're great at building strong, constructive relationships with colleagues across the organisation, confidently managing differing perspectives and ensuring focus stays on the right priorities. You should be able to challenge and redirect when needed, using evidence to keep projects on track.
This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster.
Duties will include but not be limited to:
Digital marketing and strategy
* Oversee our digital channels, including:
* Social media for organic reach and engagement and developing fresh approaches as algorithms change.
*. Email marketing, increasing email engagement, boosting income, and improving retention.
* Website, ensuring all web pages are written for digital audiences and fully optimised for search.
* Paid digital ads - as part of a project group alongside fundraising colleagues, the Social and Paid Advertising Manager, and an external agency, play an active role in the project to upscale digital ads and performance marketing to drive income.
* Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
* Ensure budget is allocated efficiently and delivering value.
* Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.
Sharing knowledge and best practice
* Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work.
* Build positive, collaborative relationships with stakeholders across FundComms department - confidently managing different perspectives, using evidence to keep projects on track
* Educate and encourage other staff members on the use of digital best practice and promote its use within the charity.
Team management
* Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels.
* Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences.
* Develop direct reports through reviews, setting objectives and identifying training where needed.
* Motivate team members to deliver excellence in everything they do.
Other duties
* Any other duties as deemed necessary to support the Comms & Digital team.
Deputy Head of Philanthropy!
Location: UK Home based, with easy travel to London | Salary: £60,000 per annum | Contract: Full-time, Permanent
At Animals Asia, we don’t just talk about compassion – we live it. Every. Single. Day. We're on a powerful mission to end cruelty and restore respect for animals across Asia. Best known for our pioneering work to end bear bile farming, we also run life-saving sanctuaries in China and Vietnam and push for long-term, sustainable change. With 400+ passionate changemakers around the globe, our movement is growing fast – and we need YOU to help lead the charge.
We’re on the hunt for an exceptional major donor expert to step into the role of Deputy Head of Philanthropy – a dynamic leader who can grow our global giving community and supercharge our impact for animals.
What You’ll Do:
As our new Deputy Head of Philanthropy, you’ll:
· Take the reins of a high-performing team of four, inspiring them to reach new heights
· Manage and expand a global portfolio of high-value donors
· Craft compelling strategies, proposals, and stewardship journeys that ignite donor passion
· Collaborate across teams and regions to unlock bold, global impact
Who You Are:
You will have a track record as a major donor fundraiser with a talent for building powerful donor relationships. You’re a confident communicator, a strategic thinker, and a motivating leader. You thrive in remote teams, know your way around CRMs, and you’re 100% aligned with our values: Empathy. Respect. Courage. Tenacity.
Most of all? You care deeply about animal welfare – and you’re ready to turn that passion into progress.
Ready to Learn More?
Click through to ourCandidate Pack for everything you need to know – including how to apply.
Need an accessible version in Word? No problem just let us know
Closing date: Monday 18th August, 9am