Reporting officer jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.
You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.
You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.
You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.
Key Responsibilities include:
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Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.
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Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.
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Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.
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Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.
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Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.
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Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.
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Responsible for job descriptions, person specifications, recruitment packs and job adverts.
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Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.
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Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners
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Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.
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Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’
Essential criteria includes:
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HR qualification or significant demonstrable experience.
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Coaching qualification or significant demonstrable experience.
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Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.
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Demonstrable experience working in a changing and flexible organisation.
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Demonstrable problem-solving and conflict resolution abilities.
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Demonstrable knowledge of best practices, employment laws, and regulations.
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Effective communication skills.
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Strong interpersonal skills – a genuine team player able to relate to a wide range of people.
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Ability to work on own initiative and manage own workload.
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Demonstrable experience of EDI principles.
Desirable experience includes:
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Personal experience of kinship care.
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Experience of working in a dynamic and fast-changing workplace.
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Exceptional business-partnering skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: Thursday 22 May, 9am
- First interview: 29 May - 2 June
- Second interview: TBC
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Are you an energetic, creative, and organised individual with experience in fundraising and partnership development? Do you want to use your skills to help secure the long-term future of our environment and ecosystems?
Join us as we inspire and empower people across Oxfordshire to work together for nature’s recovery.
You will be responsible for:
- Leading income-generation;
- Creating, implementing, and monitoring the Wild Oxfordshire fundraising strategy;
- Managing all aspects of fundraising and income generation working with our Chief Executive, Trustees, volunteers, and staff team; and
- Developing relationships with funders including individuals, trusts, local authorities, funding bodies, and corporates.
Who we are
Wild Oxfordshire is a charity seeking to create a more natural, resilient, and biodiverse Oxfordshire for the benefit of all. We catalyse change by identifying needs, convening partnerships, and unlocking opportunities for nature recovery action. We collaborate with numerous individuals, communities and organisations, offering expertly curated and inspiring information, bespoke advice, and nature-based solutions.
This is a hybrid role, with an expectation of working in the office an average of two days per week, including Tuesdays. The role is for 21 hours per week.
Please apply with your CV and Covering Letter by 4th May at 23.59. Interviews will be held on Monday19th May, with a planned start date of 1st July or 1st September.
To create a more natural, resilient and biodiverse Oxfordshire. We help catalyse change by identifying conservation needs, supporting nature recovery.
The client requests no contact from agencies or media sales.
**Please note our client is a 4-day-week employer**
Our client is a small, independent housing association providing general and supported housing for single homeless people across London. Their mission is to provide housing and skills development to people in need, providing a safe space in which they can attain independence. They are now recruiting an interim Head of Housing Services (initially on a 6 month fixed term contract) to provide strong leadership across our client’s housing portfolio.
As interim Head of Housing Services, you will provide inspiring leadership to your housing operations team, supporting staff to achieve tangible social impact and/or recovery outcomes in line with the organisation’s mission and with funder’s contractual obligations. You will act as strategic lead for income, service and performance management of our client’s property portfolio, ensuring compliance of housing stock and tenancy matters within legal and statutory requirements. You will prepare and present accurate performance reports for the entire portfolio, reporting on voids, rent management and tenant engagement outcomes to the CEO and local authority partners, identifying corrective action where needed. You will develop and manage effective allocation processes for maximum occupancy and will work closely with other delivery colleagues to ensure that housing is accessible and operates in line with any funding criteria.
To apply for this role, you will have experience of managing housing services (general needs or homelessness), including budget management and performance reporting. You will have demonstrable experience of managing and developing housing staff (including managing staff across dispersed locations) and will have strong networking and negotiating skills. You will have knowledge of housing law, statutory and regulatory, and will have good practice requirements of housing providers (especially as it relates to housing management and health & safety). Overall, you will be an experienced housing management professional, passionate about delivering high quality housing services to a variety of people.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note this role will be working 4 days a week (34 hours), 3 days in the office or across services, and 1 day from home.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £85,000
Location: Hybrid (Birmingham City Centre; minimum one day in office per week)
Hours: 37.5 hours per week, Monday–Friday
About Auriga Services
Auriga Services is the commercial arm of Evnia Charitable Trust, a registered charity. For over 20 years we’ve designed and delivered grant-management, welfare-advice and social-value programmes that genuinely improve the lives of vulnerable people and households in poverty. As a public-benefit entity, all surpluses are reinvested to support those in need, making Auriga unique in the marketplace.
Role Purpose
We have been through significant growth over the past few years, and our operations have become more complex, which is why this new role has been created. As a member of our Executive Team, the Director of Client Partnerships will report to both the CEO and the Board, with responsibility for driving commercial growth and operational excellence across our partnership management, business development and service-delivery functions. You will ensure our expert advice and grant-management services are delivered efficiently and innovatively, maximising value for both clients and beneficiaries, so we become not just a trusted supplier but a strategic partner.
Key Responsibilities
- Strategic Growth & Development:
- Devise and execute strategies to grow income targets by an agreed percentage per annum.
- Identify and secure new partnership opportunities to diversify revenue streams.
- Operational Excellence:
- Oversee circa 55 FTE across partnership management, operations and business development.
- Reduce cost to serve through streamlined processes and technological integration.
- Team Leadership & Development:
- Line-manage Partnership Managers (x2), Head of Advice Services, Head of Service Delivery and Head of Business Development.
- Foster a culture of collaboration, continuous improvement and high performance.
- Client Relationship Management:
- Act as primary ambassador for key clients, handling escalations and strategic discussions.
- Elevate Auriga from supplier to trusted strategic partner.
- Technology Integration:
- Collaborate with Head of IT to embed new digital tools and data-driven decision-making.
- Financial Stewardship:
- Own budgets for client-partnership operations, monitoring performance and re-forecasting to meet targets.
- Performance Tracking & Reporting:
- Establish and report on KPIs for growth, efficiency and client satisfaction to the CEO and Board.
About You
- Proven senior-leadership experience in client management, partnerships or business development (charity / not for profit sector desirable).
- Strong entrepreneurial skills, with a demonstrable track record of driving commercial growth and operational efficiency.
- Strong financial acumen and experience managing multi-million-pound budgets.
- Excellent strategic-thinking, analytical and relationship-management skills.
- Familiarity with digital transformation and technology-enabled service delivery.
- Outstanding communication skills with the ability to influence at Board level.
- Right to work in the UK (no visa sponsorship provided).
Why Join Us?
- Purpose-Driven: Make a direct impact on reducing poverty and hardship.
- Charity-Owned: Join a commercially minded team with genuine social values.
- Executive Influence: Report directly to the CEO and shape organisational strategy.
- Hybrid Flexibility: Balance home and office working in Birmingham’s city centre.
If you would like to apply for this role, please send an CV and a brief covering letter explaining your interest and suitability in confidence to Jenny Hills at Harris Hill, via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: Monday 5th May 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Action Foundation was established in 2005 to assist asylum seekers, refugees and other migrants in Tyne and Wear. We aim to empower refugees, asylum seekers, and other migrants to live independently through a commitment to supporting them to achieve self-sufficiency and integration into the community.
The Language and Learning service has developed and enhanced its support towards better integration to include three streams of support which include employability workshops and advice, digital skills courses alongside non-accredited ESOL classes. We are looking for a full-time project manager to lead our staff and volunteer teams in the delivery of these streams of support.
You will line manage the Project Officer(s) responsible for different aspect of the service work and support them with the delivery of in-person classes and where required any online classes. You will also play an important role at a strategic level in developing partnerships and networks with formal and informal providers of ESOL, employability and digital skills to promote and enhance the service.
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration and language learning. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 23:59 on Monday 5th May 2025
Interviews are planned to be held on the week commencing 12th May 2025 at Action Foundation Newcastle, (subject to change)
Essential Information
Hours: 35 hours per week (Full Time)
Location: Based at Newcastle offices. Occasional regional or national travel for training or networking when necessary.
Salary: £31,483- £36,581 plus 6% pension contribution
Contract: 35 hours per week (Full Time)
Annual Leave: 28 days + English Bank Holidays
Application deadline: 5th May 23:59
Interviews to be held: Week commencing 12th May 2025
Please go to Action Foundation website for a link to the Job Description and Application Form. If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the named person in the advert on Action Foundation website.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Deputy Head of Youth Work
The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.
If you have a passion for putting young people first, then we want to hear from you!
Position: Deputy Head of Youth Work (Targeted & Partnerships)
Location: London W12 7TF
Salary: £38,000 - £42,000 per annum
Hours: Full-time, 37.5 hours
Contract: Permanent
Closing Date: Friday 23rd May 2025
About the Role
Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.
You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.
Key responsibilities include:
• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach
• Monitoring, evaluation and reporting of all sessions including restricted-funding projects
• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation
• Develop and maintain relationships and partnerships
• Manage one off projects, events and promotional activities
• Identify suitable restricted-funding projects
• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance
• Ensure that overall programme participation targets are consistently met
• Oversee budget lines of direct reports
• Work with the Head of Youth Work to prepare rotas
• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely
• Lead sessions when required (usually this will be to cover annual leave or other staff absence)
• Produce the required reporting for Trustee and Board Sub-Committee meetings
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.
You will also have experience of:
• Successfully project managing programmes including reporting to funders on outcomes
• Working with young people
• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation
• Working in partnerships with communities and organisations to improve positive outcomes of young people
• Line management
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds.
You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Burton & South Derbyshire College, Derby College.
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until August 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
We are looking for individuals who are passionate about our mission and demonstrate the following:
· A strong commitment to tackling educational inequality and supporting disadvantaged students.
· Ability to thrive in a fast-paced, dynamic environment.
· Excellent attention to detail and high standards for student success.
· Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
· Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
· Strong organisational skills, time management, and ability to work independently.
· IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 22nd May followed by First-round interviews on 3rd June. If required second round interviews will be held on 10th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.
Our Head of Data and Business Intelligence is responsible for:
- Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
- Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
- Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
- Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
- Collaborate with senior leadership to identify key data, insights, and reporting needs
- Improve and implement an organisational-wide logical data model and taxonomy
- Develop and manage a high-performance data and BI function and ensure practices continuously improves
- Chair a cross-organisational Data and Information Management Group
For this role we’re looking for:
- Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
- Expert knowledge of business intelligence concepts, data visualisation and analytic methods
- Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
- Experience of developing and managing a technical team, which provides advice and data related services across an organisation
- Experience in training and mentoring staff in the use of data
- Broad knowledge of information and data architecture
- Experience of managing external stakeholders and 3rd party suppliers
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The Grants and Project Development Manager, plays a vital role in helping us deliver both our essential core work and our most exciting, forward-thinking projects. Reporting to the Head of Fundraising and managing the Trusts Officer, the Grants and Project Development Manager sits at the heart of our income generation strategy—securing high-value grants.
This exciting and creative role will lead on the development, writing and coordination of compelling funding bids, whilst working closely with teams across the organisation to shape projects that are fundable, impactful, and aligned with our strategic goals.
Grants and Project Development Manager
Salary: (Banding Level 3) £34,000 - £39,000
Contract type: Permanent
Working hours: Full time (the Trust will consider 4 days)
Location: Taunton, Somerset (Hybrid working available)
As Grants and Project Development Manager, you’ll play a vital role in helping us deliver both our essential core work and our most exciting, forward-thinking projects. Reporting to the Head of Fundraising and leading our Trusts Officer, this role sits at the heart of our income generation strategy—securing high-value grants (typically £25,000+) from statutory bodies, Lottery funds, and major Trusts and Foundations.
You’ll lead on the development, writing and coordination of compelling funding bids, working closely with teams across the organisation to shape projects that are fundable, impactful, and aligned with our strategic goals. From identifying new opportunities to building strong relationships with key funders, you’ll be instrumental in helping us grow our income and increase our impact for nature.
This is a role that offers both creativity and structure, relationship-building and strategic thinking—perfect for someone who thrives on making things happen and wants their work to really matter. This is a hybrid role with the need to be based in our Taunton Office on a regular basis. It offers the chance to help shape a wilder, healthier Somerset for future generations.
Job Description – Key Responsibilities and Tasks
Responsibility 1: Income generation
- Achieve an agreed annual high value grant income target to support the Trust’s strategy and business plan.
- Write and co-ordinate high-quality high value grant applications ensuring deadlines are met and all internal contributors are clear as to their role.
- Work with the fundraising team leads and head of fundraising to strategically plan funding needs for approved projects.
- Ensure that match funding needs resulting from grant applications are identified, communicated early and integrated into wider fundraising planning.
- Ensure all applications (whether successful or not) are recorded on the Trust database.
- Use grant applications to support BAU income generation where appropriate/possible.
- Line manage the Grants Officer.
Responsibility 2: Project Development
- Support cross organisational bids and project development, working with colleagues and partners to develop new project concepts and support the writing of applications and reports.
- Develop detailed and accurate budgets for projects and funding applications, and which support contributions of Core funding and aligning with the Trust’s financial processes and reporting.
- Work with the Head of Fundraising to assess and write updates on project funding milestones and income pipelines for the Programme Management board (PMB)
- Maintain an up-to-date overview of project funding (current and planned) and track funding opportunities and match with the Trust’s project priorities.
- Work with fundraising managers within the team to create strategic, cross income stream, funding plans to help support organisational projects.
Responsibility 3: Develop Relationships with Grant Giving Bodies
- Research and identify new grant giving bodies that could help support projects and core work .
- Develop and maintain excellent relationships with potential and existing major funders to deepen their involvement with and support for the Trust, in co-ordination with the Grants Officer.
- Keep abreast of grant fundraising trends in the UK conservation and fundraising sector and follow new funding developments such as innovative finance mechanisms that can be applied to the Trust’s work, including through networking and researching funding opportunities.
We offer fantastic benefits of working for the Somerset Wildlife Trust including:
- 7% employer pension contribution
- Life insurance
- Flexible and agile working
- Wellbeing support – Employee Assistance Program
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays)
- Staff social calendar and events
The opportunity to make a real and positive difference to nature, communities, and the climate
Closing date: Sunday 11 May 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Administration Assistant, you will be a key member of the Finance function within a growing charity along with providing vital administrative support to the CEO in order to ensure The Saviour Trust can achieve it's mission.
Who we are:
The Saviour Trust was established in Pontefract in 2006 and is born out of a passionate belief that every person should have warmth, shelter and food.At The Saviour Trust we believe that before support can begin, an individual's basic needs must be met - warmth, food and a safe space to sleep, which is why we currenly provide over 350 units of supported accomodation across West Yorkshire. Once a person has their own space, a warm bed and food, we will begin to support them in other areas. We recognise that everyone has a past but to have a future they need a chance to recover and be supported to make a change in a non-judgmental environment.
Hours: 37.5 hours per week (full-time), Monday to Friday, 9am to 5pm
Salary: £30,000 - £33,000 per annum
Holidays: 25 days per year plus Bank Holidays
Key Tasks:
- Accurately manage petty cash and balance it to ensure clear record keeping
- Accurately input financial information onto Sage in order to enable clear financial reporting
- Assist in the accurate and timely production of monthly financial accounts
- Assist in the production of a monthly finance report for presentation at monthly board meetings
- Effectively reconcile accounts and bank statements resolving any issues effectively and efficiently
- Assist in the production of accurate annual budgets to be presented and approved by board of Trustees.
- Undertake credit control activities, chasing payments due in order to maintain steady cashflow and income streams to the Organisation
- Make and authorise bank payments as requested by CEO and management team
- Assist in production of monthly wages, ensuring accurate input of data on SAGE and set up staff payments for CEO authorisation
- Assist CEO with diary management, scheduling meetings as required
- Attend meetings as and when required by the CEO including but not limited to Trustee meetings, taking accurate minutes and distributing amongst attendees as appropriate
- Perform general administrative tasks as and when required
- Conduct accurate and detailed internal audits as requested by the CEO
- Work in conjunction with CEO to produce accurate and informative Organisational Reports
- Liaise with external auditors including health and safety and HR and provide accurate information as required
- Discreetly handle confidential and sensitive information
- You will be required to work across the Organisation’s two sites based in Pontefract and Leeds.
- Carry out any other reasonable duties required by the Organisation.
Person Specification:
- Previous experience in a finance role
- Experience of using accountancy software such as SAGE is desirable
- Excellent IT skills – with a good knowledge of Microsoft Word, PowerPoint and Excel and Outlook
- Strong numeracy skills
- Detail orientated
- Ability to manage own workload and prioritise tasks
- Strong desire to satisfy stakeholder needs and achieve results
- Good communication skills
- Conscientious, hard-working and self disciplined
- Ability to work to deadlines/targets for self and others
- Works effectively and calmly under pressure
- Ability to work under own initiative
- Active team player
How to apply: Click the Quick Apply button below and submit your CV
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022 - 2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team – you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Up to 28 hours per week.
Contract: Fixed term from 1st June 2025 to 14th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in Berkshire!
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 2x Full Time: 37 hours, working between Monday to Friday 9am - 5pm
Location: Office based at Broadmoor Hospital. (Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport.)
Salary: Full time starting salary £24242.40 per annum
Contract Type: Permanent
Independent Advocate Requirements:
· Strong communication and time management skills to successfully work remotely.
· Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
· Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
· Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
· Demonstrable experience working with vulnerable adults.
· Working knowledge of public and voluntary organisations.
Benefits:
· 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
· Discretionary shutdown days at Christmas with up to 4 additional days leave.
· 1 Community Leave Day per annum.
· Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
· Auto enrolment Pension plan
· Death in service cover.
· Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Friday 16th May 2025 (we reserve the right to close this vacancy early)
Interview Date: 29th & 30th May 2025
An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Disability confidence scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
The head of business development will play a pivotal role in driving the NCTJ’s growth and sustainability by identifying and securing revenue opportunities for new and existing projects and forming strategic business partnerships.
The successful candidate will be responsible for securing income to support our mission and charitable objectives while supporting the commercial development of our Journalism Skills Academy and our awarding organisation. This senior leadership role requires a proactive and strategic individual with an appreciation of the business and media landscape and the ability to cultivate and manage high-value relationships.
The head of business development will have two direct management reports: our fundraising manager and our Journalism Skills Academy manager.
The responsibilities of this role cover business growth, sales and revenue generation, commercial partnerships, industry engagement, strategic leadership and operational management.
This is an exceptional opportunity to play a pivotal senior leadership role in shaping the future of journalism. Join a passionate, driven team within an organisation deeply committed to journalistic excellence.
The client requests no contact from agencies or media sales.
Role Title: Digital Strategist
Contract Type: Regular
Reporting To: Associate Director
Program/Department/Unit Name: Creative
Location: Mexico City
Team Name: Digital Communications
Opportunity description:
The Digital Strategy team helps create and manage content across multiple digital platforms, all in service of advancing Open Society brand, advocacy, and issues.
Role Purpose:
This position will be responsible for harnessing the power of digital content, platforms, and performance data to amplify OSF’s advocacy efforts, brand identity, and issues.
Key responsibilities:
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Develop and execute digital strategies to advance OSF's advocacy, issue, and brand identity goals.
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Manage content across social platforms (Facebook, X, LinkedIn, Instagram, TikTok, etc.) and other digital mediums such as websites, videos, and email.
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Oversee content calendars for social media, websites, email, and other digital channels; ensures all content aligns with OSF brand guidelines and messaging.
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Monitor, interpret, and report on social media and digital performance metrics from various sources, including web analytics, social platforms, email, and paid advertising campaigns.
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Manage digital projects and initiatives in coordination with other teams and external vendors, agencies, and partners.
The ideal candidate:
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Substantial experience working in digital communications with a proven track record in project management across multiple projects
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Broad experience working with contact and content management systems and social media publishing platforms
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Experience writing and managing content for large, global properties and accounts
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Superior writing and editing skills (in English) and experience producing and managing digital content, including messaging and short form social media content
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Expertise in building and managing a digital platform strategy, content calendaring, and audience engagement
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Experience collecting, analyzing, and reporting on data from various sources, such as web analytics, social media platforms, email campaigns, and paid media
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Experience managing an email or newsletter program
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Experience with HTML and CSS
What we offer
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Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
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Excellent benefits and perks to promote well-being and a healthy work-life balance, including:
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Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.
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Employer-paid health insurance *and dental plans for individuals and families (no employee contribution required).
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Exceptional retirement savings plan (non-contributory for employees) and life insurance.
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Progressive paid parental leave, reproductive and family planning support, and much more.
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A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.
Description of the organization
Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.
Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.
Additional information
Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.
We are committed to providing reasonable accommodations for candidates with disabilities.