Research and projects officer jobs
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
 - overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
 - ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
 - Developing and managing our service development roadmap.
 - With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
 
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
 - ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
 - experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
 - experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
 - substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
 - Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
 Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
 Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
 Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
 Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
 Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
 Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
 Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
 Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
 Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
 Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
 Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
 Lead on cyber security training and improvements.
 Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
 Manage stock control and ordering of office and facilities supplies.
Support & Development
 Manage the Operations Assistant and support their development.
 Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
 Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
 Undertake operational improvement projects as directed by the Head of
Governance and Operations
 Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
 Able to work flexibly, including working in the evenings and at
weekends.
Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.
We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success.
Our volunteers play an important role in:
- fundraising events
 - delivering resources to people affected by MS
 - advocating for MS research and policy
 - providing care and support to the MS community
 
Our Head of Volunteering will be:
- leading on the development and implementation of the organisation's volunteering strategy
 - growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims.
 - leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams.
 - ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers.
 - seeking new opportunities to grow and develop volunteer capacity, engagement and impact.
 
We’re looking for:
- extensive experience of development and successful implementation of a volunteering strategy or plan
 - a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers.
 - significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience.
 - substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Fundraising Coordinator
Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.
This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy (supported by our fundraising strategy) and are actively expanding and developing the support and services that we provide.
We are looking for a dynamic and driven Fundraising Coordinator who can lead on our fundraising initiatives, support with the development of new projects and organisational change to facilitate the growth of our services.
This exciting fundraising role will include:
· Assisting with developing and implementing fundraising strategies to enable us to diversify our funding streams
· Identify and evaluate opportunities for new projects, developing proposals, establishing timelines and budgets
· Work closely with the senior leadership team to identify areas for growth and increasing capacity
· Support the growth of the organisation and change required to deliver our fundraising strategy
Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.
Employee benefits:
- Workplace pension scheme
 - Annual leave of 5.6 weeks per year, additional time off at Christmas plus some public bank holidays
 - Flexible approach to working arrangements
 - All staff are encouraged and supported to engage with further training and CPD opportunities
 - Health and wellbeing - access to employee assistance programme
 - Discounts at local shops and restaurants (through Blue Light Card)
 
For futher information and the full person specification, please refer to the attachment below
#fundraising #fundraiser #fundraising strategy #fundraising coordinator #funding #fundraising
The client requests no contact from agencies or media sales.
The Churchill Fellowship:
The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.
Purpose of the role:
The Head of Fellowship is responsible for the delivery of the Churchill Fellowship’s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows’ global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage.
Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively.
Key Responsibilities
Delivery of Fellowship Programme:
- Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF’s EDI values and strategic priorities.
 - Continuously review and improve application and selection process, documentation, and candidate guidance.
 - Provide clear, constructive feedback to applicants at all stages of the selection process.
 
Overseas Learning:
- Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs.
 - Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies.
 
 
Collaboration and Engagement
- Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle.
 - Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process.
 - Work closely with internal teams to ensure seamless delivery of the Fellowship programme.
 - Represent TCF at Fellow-led and other relevant sector events as appropriate.
 
 
Safeguarding, EDI, and Fellowship Model
- Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice.
 - Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process.
 - Work with the Fellowship Director to continually enhance the candidate and panellist experience.
 - Partner with the Salesforce team to ensure systems and processes support the successful programme delivery.
 - Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF’s work.
 - Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows’ travel and events are proportionate, meet best practice and are compliant.
 - Maintain awareness of global and societal trends that may impact Fellows’ safety and/or the design of the Fellowship model.
 
Leadership and Team Management
- Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives.
 - Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning.
 
General
- Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards.
 - Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship.
 - This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements.
 - Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation.
 
 
Person Specification
Qualifications
- Degree level or equivalent transferable skills
 
Skills & Experience
- Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme.
 - Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly.
 - Strong experience in programme delivery and continuous improvement.
 - Good knowledge of challenges and opportunities relating to international travel and learning. Desirable
 - Excellent understanding of safeguarding practices with experience embedding policies operationally.
 - Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable
 - Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel).
 - Experience using and interacting with Salesforce or similar CRM systems.
 - Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders.
 - Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes.
 - Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively.
 
Personality Characteristics
- Empathetic and supportive, with a focus on nurturing individual potential.
 - Genuine alignment with the values and ethos of the Churchill Fellowship.
 - A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
 - The ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
 - Resilient, adaptable and able to work effectively under pressure.
 - Attention to detail with a high degree of accuracy.
 - Proactive and able to work well independently as well as collaboratively.
 - Passionate about learning, development, and supporting others to achieve impact.
 
 
About our charity: Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits, and wellbeing package:
- Salary - £55,000.00 per annum (5 days per week/36.5 hours)
 - Hybrid working policy (4-6 days per month in the office)
 - 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
 - 1-week paid leave for volunteering (pro rata for part-time staff)
 - Non-contributory pension scheme with 10% employer contribution
 - Enhanced maternity, paternity and adoption leave and pay.
 - Employee Assistance programme
 
- Life assurance
 - Bike purchase salary sacrifice scheme (Cycle2Work)
 
Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.
 
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
 - Receive support with training and mentoring advice to qualification.
 - Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
 - Be client focused with a results orientated approach and a commitment to our corporate vision.
 
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re excited to be partnering with Consumers International, a high-impact, international non-profit working at the forefront of social innovation, consumer rights and global policy. This is a fantastic opportunity for a Communications Specialist – a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.
The Role:
As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.
About You:
You’ll bring:
- Established communications experience, preferably in the charity, government or international development sector
 - A strong track record in digital content creation and audience-focused storytelling
 - Demonstrable experience in supporting events, research launches or campaign rollouts
 - Excellent project management and coordination skills
 - Strong stakeholder communication, both internally and externally
 - Experience mapping audiences and designing targeted messaging strategies
 - A good eye for design and understanding of visual identity
 
? Quick facts:
- Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more.
 - 2-year fixed term, with strong potential to become permanent
 - £32,000–£35,000 depending on experience
 - ? Interviews held on a rolling basis – early applications encouraged.
 
Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Fair Digital Finance.
Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from digital goods to financial services, from data protection to consumer rights in the digital economy.
This is an exciting full-time role offered on a fully remote basis. The post is a fixed-term contract (3 years with possibility for extension, subject to funding).
This is a pivotal and entrepreneurial leadership role at the heart of Consumers International’s global programme on digital finance. The Director will shape and deliver the next phase of the Fair Digital Finance Accelerator – the organisation’s flagship global initiative to strengthen consumer protections in instant interoperable payment systems and related digital financial services. Working closely with the Director, Digital Rights, you will drive internal synergies and ensure alignment across teams, while leading a global programme that influences regulators, financial service providers, and policymakers. You will manage and grow an international team, build new initiatives and partnerships, and secure resources that sustain and expand the reach of Consumers International’s work. Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world.
We are seeking a strategic and confident leader with deep expertise in digital finance and consumer protection. You will bring a track record of delivering complex international programmes that drive measurable change, from regulatory reform and research initiatives to global advocacy and coalition-building. Skilled at navigating multi-stakeholder environments, you will be comfortable engaging with consumer associations, foundations, regulators, and financial service providers alike. Entrepreneurial and creative, you will thrive in a fast-moving, collaborative setting, able to translate strategic vision into concrete outcomes. Above all, you will bring the foresight, integrity, and influence to position Consumers International as the trusted global voice for consumers in the digital finance space.
To apply, please submit your up-to-date CV by 09:00 (UK time) on 13 November 2025. As applications will be reviewed on a rolling basis, we encourage early submissions, as the vacancy may close ahead of the stated deadline. Shortlisted candidates will receive the full job pack, be invited to a role briefing, and asked to provide a tailored cover letter.
Please note that only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Position: Director of Service Development 
Hours: Part-time (17.5 hours a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,826.50 per annum (FTE £73,653) plus excellent benefits
Salary Band and Job Family: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development, volunteering development
As a fixed term contracted role for 12 months, our Director of Services Development will be focusing on:
- embedding our new Services Development team.
 - working with our Income Generation colleagues to establish processes and accountabilities for a business development pipeline.
 - ensuring everything we do is led by the voice of the MS community and processes are established and embedded for the MS Society to meet our coproduction commitments.
 - securing income.
 
The core responsibilities of the role include:
- providing strategic direction and leadership to our Service Development function.
 - taking overall responsibility and provide thought-leadership for all Service Development, Volunteering, and Participation & Influence across the MS Society
 - leading continuous improvement in the MS Society’s approaches in response to our community’s needs. Ensuring services and volunteering achieve maximum reach and impact at the MS Society.
 - overseeing development of our volunteering strategy and approach, ensuring that it responds to societal trends and volunteering best practice.
 - leading by example. Encourage and role model transparency, learning from failure, reducing complexity, user centricity, collaboration, and seeking feedback and ideas from all
 
We’re looking for:
- substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
 - proven success in setting and delivering strategic plans and achieving long standing impact.
 - proven analytical skills and the ability to use data to inform decisions and improve services.
 - proven experience of delivering significant and sustainable business benefits through change programmes.
 
Please note this role is part time, 17.5 hours per week, and is a fixed term contract for 12 months.
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
CDMT is looking for a talented, ambitious and driven education and arts professional to energetically build on the company’s success over the past decade and imaginatively take forward and elevate our mission and vision for the years ahead. The role is accountable to the Chair of Trustees.
CDMT’s position in the sector and the requirements of the role are described in the job pack and on our website.
ABOUT THE ROLE OF DIRECTOR
CDMT is the industry body for world-class professional schools, conservatoires and awarding organisations in the performing arts, and we are a strong advocate on behalf of the sector.
The Director of the CDMT plays a strategic role in performing arts training, education and assessment nationally and manages the staff and resources of an organisation of UK-wide standing. The CDMT is financed primarily by membership subscriptions. As this source of income is restricted, the successful applicant will need to demonstrate a strategic business sense and a successful income-driven record that will enable the CDMT to create, diversify and take full advantage of developing opportunities.
The Director must be able to liaise effectively with all sectors of the dance, drama, music and musical theatre education communities. They will have wide knowledge and experience of arts education at all stages of development from entry level, through Further/Higher Education to post-graduate level, and will also require an understanding of qualification frameworks in the UK. Knowledge and experience of inspection and self-assessment mechanisms similar to those operated by the Office for Students, Ofsted and Ofqual, is desirable.
The role includes advocacy on behalf of the sector and requires an ability to offer support and advice to professional schools, conservatoires and awarding organisations as well as informing the thinking of regulators, civil servants and parliamentarians. This demands a high level of tact, diplomacy, professional understanding and tenacity as well as intellectual rigour and integrity.
This is a time of change and challenge for the performing arts education community. The post of Director of the CDMT requires a talented, ambitious and self-driven professional able to offer and energetically deliver an exciting vision for the company’s future, and manage the journey required to successfully achieve it.
THE SUCCESSFUL CANDIDATE MUST DEMONSTRATE
- Experience of management at a senior level in the education and/or arts sectors, with an awareness of national assessment and inspection frameworks
 - Staff management skills and a motivating and inclusive style
 - Ability to identify opportunities, take initiative, and command the respect of peers and associates, demonstrating honesty and integrity in all dealings
 - Excellent written and verbal communication skills, interpersonal abilities, and strategic thinking and planning
 - Knowledge and experience of financial procedures and regulatory compliance and responsibilities
 - Proficiency in influencing, negotiating, and finding common ground and agreement
 - Resilience, self-motivation, clear vision and the ability to defend and promote CDMT’s mission
 - Commitment to equal opportunities and the charity’s values
 - Education to a minimum of Degree level
 - The guile to engage with the pertinent issues of the time and to endeavour to shape the future for the benefit of CDMT
 
SUMMARY OF DIRECTOR’S ACTIVITIES
- Set CDMT strategy, vision and direction with Board support
 - Establish corporate values, rewards quality and success in a culture of equal opportunity
 - Create business plans, allocates capital in support of aims, produces budgets and monitors finances
 - Cultivate key relationships, influences decision-makers, develops suitable partnerships and networks
 - Strengthen CDMT’s reputation through representations to government, industry bodies and media
 - Lead, inspire and build teams of highly qualified staff, consultants with effective use of resources
 - Chair meetings and ensures success of operational policies, membership committees and inspections
 - Utilise sector intelligence to reinforce the company’s standing through targeted initiatives
 - Oversee reports to the Charity Commission, Companies House, HMRC, Pensions Regulator etc (acting as Company Secretary)
 - Manage risk assessments and mitigating actions, seek legal and professional advice where necessary.
 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
 - Play a pivotal role in shaping the organisation's data and digital strategy.
 - Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
 - Take full ownership of the Gravity Forms to Donorfy Custom API integration.
 - Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
 - Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
 - Possess a strong understanding of frontend and backend web technologies
 
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We’re looking for an energetic and creative Community Development Worker at the Thornbury Centre in Bradford. You’ll plan and deliver engaging activities for families and residents - from Stay and Play sessions to community discussions and reading groups.
You’ll also support our food pantry and community library, provide advice and signposting to local people, and work closely with volunteers, schools, and partner organisations to make a real difference.
The client requests no contact from agencies or media sales.
We’re excited to be partnering with Consumers International to source an interim Communications Specialist for 2-3 months whilst they seek to fill a longer term contract.
We require a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.
The Role:
As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.
About You:
You’ll bring:
- Established communications experience, preferably in the charity, government or international development sector
 - A strong track record in digital content creation and audience-focused storytelling
 - Demonstrable experience in supporting events, research launches or campaign rollouts
 - Excellent project management and coordination skills
 - Strong stakeholder communication, both internally and externally
 - Experience mapping audiences and designing targeted messaging strategies
 - A good eye for design and understanding of visual identity
 
Quick facts:
- Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more.
 - 2-3 months but potential to apply for longer contract
 - £32,000–£35,000 depending on experience
 - Interviews held on a rolling basis – early applications encouraged.
 
Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Engagement Coordinator
Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.
We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.
The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.
The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.
About you
The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.
If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.
For more information see Speak Out’s website
Benefits to you:
- 
	
Holiday entitlement of 30 days, plus bank holidays
 
- 
	
Flexible hybrid working
 
- 
	
3% employer pension contribution
 
- 
	
Employee Assistance Programme (Wellbeing support package)
 
- 
	
Committed to training and learning opportunities for continuous development
 
- 
	
A strong sense of purpose knowing your work makes a real impact
 
How to Apply
An application pack and more information about Speak Out can be found on our website:
All successful applicants are subject to an enhanced DBS.
Important Dates:
Closing date: Monday 10th November
Interviews: Thursday 20th November
Successful applicants are subject to enhanced DBS checks.
Equality and Diversity
Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role.
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
 
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
 
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
 - Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
 - Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
 - Knowledge of how to develop a consistent brand voice and style.
 - Ability to conduct market research, competitive analyses and research on potential target audiences.
 - Strong understanding of digital communications, including social media, email marketing, and website content strategy.
 - Experience managing crisis communications and safeguarding organisational reputation.
 - Understanding of how marketing strategies relate to charity and income targets.
 - Expertise in project management and ensuring teams meet timeline and budget objectives
 - Demonstrable experience of leading and managing high-performing teams.
 - Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
 - Ability to pivot between project details and big-picture goals.
 - Strategic thinker with the ability to translate insights and data into actionable plans
 - Collaborative mentality and openness to work with different stakeholders, internally & externally.
 - Analytical mindset well-versed in quickly spotting trends
 - Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
 - Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
 - Strong understanding of the charity sector and Make-A-Wish’s mission.
 - Proficiency in analytics and data-driven decision making.
 - Excellent networking and relationship building skills to meet strategic objectives
 
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
 - Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
 - Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
 - Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
 - Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
 
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
 - Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
 - Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
 - Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
 - Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
 - Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
 
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
 - Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
 - Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
 
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
 - Oversee the integration of digital marketing to support fundraising, awareness, and community building,
 - Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
 
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
 - Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
 - Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
 - Represent Make-A-Wish UK and nurture key relationships as required.
 
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
 - Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
 - Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
 
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        
                        


                    
                        
                        
                        
                        