Research assistant jobs in london
Big ideas. Lifelong connections. One objective.
USER RESEARCHER (INNOVATION)
Salary: £50,000 - £53,000 per annum
Reports to: Director of Innovation
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: 35 hours per week
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.
Closing date: Tuesday 14 October 2025, 23:55
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for someone to join us as User Researcher (Innovation). We need you to deliver deep audience understanding and insight across the full innovation process, from discovery through to delivery and evaluation.
You'll use qualitative and quantitative research methods to uncover unmet needs, behaviours and motivations, ensuring new fundraising experiences and services are grounded in real supporter insight. You'll also contribute to sizing opportunity areas and the evaluation of concepts and pilots, helping the team learn what works, why and for whom, playing a critical role in embedding audience-first thinking into the development of new opportunities that support Cancer Research UK's vital work.
What will I be doing?
Leading the design, execution and delivery of exploratory and generative user research to inform innovation projects using multiple methodologies including in-depth interviews, ethnography, observation and co-creation
Synthesizing multiple sources of insight (qualitative, quantitative, behavioural and cultural) to identify unmet & emerging needs that inform opportunity areas, new value propositions and areas for experimentation
Translating ambiguous opportunity spaces and broad challenges into clear, focused, and actionable research questions that guide discovery and concept development
Distilling findings into actionable insight, developing clear and inspiring research artefacts (e.g. insight decks, maps, videos, provocations) and experience principles to influence thinking and shape concepts
Monitoring relevant trends across culture, behaviour, technology and adjacent sectors and uses this information to inform idea generation and strategic planning
Working closely with Innovation Service Designer to deliver actionable insight and support translation into service concepts and prototypes
Designing and facilitating co-creation activities with supporters & the public to develop and refine early-stage ideas
Building strong relationships with internal stakeholders across innovation, fundraising, digital and strategy teams to embed audience-first thinking from the outset of development
Commissioning and managing external research partners when needed, ensuring alignment with project goals, budget, and quality standards
Contributing to the development of tools, methods, and capability within the innovation team to support ongoing audience understanding.
What are we looking for?
Significant hands-on experience of carrying out qualitative and exploratory research, with a strong grounding in human-centred or design research approaches
Confident using techniques such as in-depth interviews, ethnography, contextual inquiry, observation, and co-creation
Extensive experience of working in innovation or product development environments
Experience of independently planning and delivering research projects from scoping through to synthesis and communication of findings
Strong storytelling skills, able to communicate insight creatively and persuasively to diverse stakeholders, including c-suite
Comfortable with ambiguity and iterative ways of working, able to move between detail and big-picture thinking
Collaborative and empathetic working style, with the ability to engage and influence colleagues across multiple disciplines
Curious, outward-looking mindset with an interest in trends, behaviours and societal shifts, with experience turning these into insight-led opportunity areas for innovation
Excellent project management and planning skills with ability to prioritise workload and manage ambiguity
Demonstrated commitment to inclusive research practices and a diverse, equitable approach to supporter understanding.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Please note that, Internally, this role is known as Innovation User Researcher.
This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.
Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.
The CEO is looking to appoint a highly organised, pragmatic, and detail-focused professional to deliver executive, project and governance support on an initial fixed-term contract of 1 year.
In this vital role, you will harness your initiative as you provide proactive PA support to the CEO and Chairs of the medical and trustee boards, while delivering project and event coordination across FSUK’s core programmes.
Excitingly, alongside executive and governance administration and support and ensuring that the charity maintains the highest standards of compliance and record-keeping, you will also be responsible for project management of two major initiatives such as FSUK’s flagship CURATE consensus project, alongside their annual two-day conference. From coordinating clinicians and steering groups, to managing logistics, guest travel, supplier liaison, and on-the-day delivery, you’ll ensure these complex projects run efficiently. You will also assist with grant applications, research activity, and the production of project trackers and reports.
Are you inspired by the prospect of coordinating projects and events, and do you flourish when responsible for a broad portfolio of work?
Being exceptionally well-organised, confident in managing multiple priorities, and able to communicate professionally with a wide range of stakeholders is crucial for the success of this post. You’ll need to have excellent project management, written skills, proficiency in MS Office, and the discretion to handle sensitive information. Experience with grant applications, safeguarding, or working in a charity, healthcare, or academic setting would be advantageous, though not essential.
Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!
If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.
Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.
Please get in touch if you would like to talk to us about any support that you may need in completing an application.
Please apply with an up to date CV and a tailored cover letter that reflects your suitability and interest in this opportunity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a talented communicator who shares our passion for using scientific evidence to benefit the lives of animals? Can you help us to disseminate knowledge about animal welfare to a wide range of audiences?
We, the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA), are two sister charities focused on the promotion of scientific, evidence-based approaches to animal welfare. We fund research, support the animal welfare science community, and advocate for evidence-based improvements to animal welfare worldwide. Communicating animal welfare science to both specialist audiences and the wider public is key to turning knowledge into real-world improvements in animal welfare. We are seeking a Scientific Communications and Content Assistant to join our talented Scientific Communications Team during an exciting period of growth and change for both charities.
The Scientific Communications and Content Assistant will support us to deliver our scientific communications strategy by helping to draft, design and publish engaging content for our print and digital platforms. This includes assisting with the creation of visual and written content that effectively convey complex scientific information to our diverse audiences.
The role will report to our Scientific Communications and Outreach Manager and work closely with the Public Affairs Lead and other internal teams to create engaging content for our audiences. We are seeking candidates with strong written, editing and visual skills, attention to detail, and the ability to collaborate with subject matter experts to ensure accuracy and clarity.
The ideal candidate will enjoy working as part of our small multi-disciplinary team and be confident to work unsupervised when necessary. You will be happy working across multiple projects, adapting to different communication styles and priorities, and keeping messaging clear and consistent across varied audiences.
This role will be home-based. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK. You will be expected to occasionally attend our offices in Hertfordshire to carry out duties as required and attend meetings. Travel costs and subsidence will be covered for you in these situations. The role may also require occasional travel within the UK and possibly overseas for events and other relevant activities - some of which may occur at weekends or in the evening.
What you’ll be doing
- Drafting copy, designing graphics/visual materials (eg using Canva) and producing content for print, web, email, and social media
- Overseeing the Charities’ day-to-day social media activity, including scheduling posts, monitoring channels, and responding to engagement.
- Assisting with the creation and dissemination of the Charities’ content including but not limited to press releases, newsletters, and digital campaign materials.
- Liaising regularly with internal teams to stay up to date on the Charities’ activities and to plan and schedule content across channels.
- Monitoring social media analytics and Mailchimp performance metrics to support reporting and strategy development.
- Collaborating with internal teams, for example Fundraising, to ensure consistent messaging and branding.
- Occasionally creating, editing and publishing video content.
- Liaising with external agencies, partners and stakeholders.
- Ensuring all materials and communications are accessible and inclusive.
- Occasionally travelling within the UK and overseas for conferences, meetings and other events - some of which may take place during evenings or weekends.
What we’re looking for
- Proven experience in digital communications, content creation and social media.
- Demonstrable writing and editing skills with a high level of accuracy and attention to detail.
- Proficiency in using social media platforms (eg LinkedIn, Facebook, BlueSky and YouTube) and scheduling tools such as Hootsuite.
- Experience using graphic and content design tools such as Canva.
- Ability to monitor, analyse and interpret performance analytics from platforms including Mailchimp, social media, Hootsuite etc.
- Proven organisational and time management skills.
- Experience of working collaboratively with diverse teams, with well-developed interpersonal skills.
- Knowledge of and commitment to inclusion and accessibility.
- Experience working within brand and tone of voice guidelines.
- Experience creating content tailored to a diverse range of audiences and stakeholders.
- An understanding of and comfort with the Charities’ approach to animal welfare which includes co-operation with the livestock and slaughter industry, as well as laboratory animal researchers. Whilst both charities promote the highest standards of animal welfare, they do not oppose the use of animals by humans for research or food.
It would be great if you have
- Experience working in a charity or non-profit environment.
- A background in science such as a BSc or relevant experience in a scientific charity or setting.
- Knowledge of animal welfare science and practices.
- Familiarity with website content management systems such as WordPress.
- Experience creating and editing video content.
- Understanding of policy communications or advocacy work.
- Understanding of SEO, engagement metrics, and digital advertising.
How to apply
Please submit your CV and a covering letter (of no more than two pages of A4) that describes how your knowledge, skills and experience meet the requirements of our role. Applications close at 23:30 BST on Sunday 19 October.
First round interviews will be held online on 3 November 2025, and second round interviews held in London on 10 November 2025.
We use anonymous recruitment at the screening stage to enable an inclusive recruitment process.
What we can offer you
- 25 days annual leave increasing to 30 days after ten years of service*.
- Flexible working, including opportunities to work from home.
- Day one employer pension contributions of 8% of salary, into our pension scheme.
- Access to AonProtect Assistance which includes access to counselling services, legal, tax, medical and bereavement advice
- Access to Mental Health First Aiders with two wellbeing days* per year to rest, recharge, and focus on mental, emotional, or physical health - without using annual leave.
- Optional childcare salary sacrifice scheme.
- Pet bereavement leave.
- Generous sick pay policy.
- Training and development opportunities.
*Pro-rata for part-time employees.
Please submit your CV and a covering letter (of no more than two pages of A4) that describes how your knowledge, skills and experience meet the requirements of our role. Applications close at 23:30 BST on Sunday 19 October.
The client requests no contact from agencies or media sales.
Our Client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of Moorfields Eye Hospital and its academic partner UCL and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a Development assistant, and Prospectus is leading the search.
Development assistant
Full time, 37.5 hours per week
Permanent
Hybrid
£27,007 - £29,191 per annum
The Development assistant will play a vital role in supporting the charity's ambitious fundraising programme at a pivotal time of growth and transformation. Working closely with the Director of development and communications and the wider philanthropy team, the postholder will manage varied responsibilities, including providing administrative support, ensuring the smooth running of day-to-day operations and contributing to key projects supporting the delivery of high-quality supporter stewardship and major fundraising initiatives.
The successful candidate will bring excellent organisational and project management skills, the ability to prioritise effectively, and confidence in building relationships with colleagues and stakeholders. You will have strong communication skills, attention to detail, and demonstrable experience working to deadlines in a busy environment. While previous experience in a charity, fundraising, or membership organisation is desirable, what matters most is your enthusiasm, initiative, and commitment to the charity's mission.
This is an exciting opportunity to develop your skills and experience with a friendly, collaborative, and ambitious team raising vital funds for transformational work in eye health.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Programmes and Policy Assistant
Location: Kings Cross, London - Hybrid
Salary: £27,040 per annum
Hours: Full time
Contract: Permanent
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
As Programme and Policy Assistant, you'll support the Programme and Policy team with the delivery of Art Fund's grant-making programmes by providing administrative assistance and fostering good relationships with our network of museums and art professionals.
Your key responsibilities will include responding to and redirecting enquiries from museums and galleries, processing grant applications and invoices, maintaining department contacts in our Customer Relation Management (CRM) system and supporting with research to inform policy briefings, letters and external research commissions.
This is a great opportunity for someone who is motivated to apply their administrative skills and interest in art or museums, to support with grant making and advocacy for the museum and gallery sector.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59 on 8 October 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Events Assistant
Contract: Permanent
Hours: Full-time
Salary range: £26,038-£26,675 per annum, depending on experience and qualifications.
Based: South Kensington, London SW7
The Position
As part of a small team, the Events Assistant will support the Venue Hire team with general administrative tasks, sales, planning and delivery of events and exhibitions for external venue hire clients as well as support Society colleagues with internal event planning.
The Society offers the hire of the Ondaatje Theatre and associated rooms to individuals and commercial, educational, and not-for-profit organisations for small-scale meetings, seminars, evening lectures, large daytime conferences, receptions and weddings. The net income from this business provides essential support for the Society’s charitable activities.
The post holder will primarily be expected to provide efficient and accurate administrative support to the Venue Hire team. This includes communication in writing, on the phone, by email and in person with clients; setting up Collections showcase displays; filing; database input (room booking system); displays; customer invoicing; and other administrative support to enable a smooth and efficient office.
They will also help to sell, organise and facilitate aspects of a small number of events, including liaison with associated contractors, and act as a point of contact for clients in the lead up to, and on the day of, an event.
The Society
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The Society has an international membership of approximately 16,000, 31 specialist research groups, and a programme of activities that extends far beyond its membership to broad engagement with more than three million people per year. Over 200 lectures, conferences and other events are organised each year including a major four-day Annual Conference, a programme of popular lectures, professional development for geographers, and policy-related discussions.
The Society also publishes, under contract, scholarly journals and the popular Geographical magazine. It empowers others through a programme of grant-giving in support of research, fieldwork and expeditions, and teaching. The Society’s information resources include its historic geographical Collections of maps, images, books, manuscript archives and artefacts.
The Society offers professional accreditation to members through Chartered Geographer status.
The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park, and operates nine regional branches in the UK and two overseas. There are 57 permanent staff, together with temporary, and volunteer staff.
Applicants are strongly recommended to familiarise themselves with the current work of the Society set out on our website.
Salary, Details and Benefits
This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,038-£26,675 per annum depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with Flexi time, dependent on the business needs.
- Option to work from home one or two days a week, dependent on the event schedule.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave
- allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30 am Monday 20 October.
Interviews are planned to take place in the week commencing 27 October.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time Personal Assistant- (28 hrs a week, Sustainability Charity, once a week into the London office)
The Organisation
Our client is a purpose-driven organisation that works at the forefront of responsible investment. Through research, campaigns and investor engagement, they seek to drive long-term positive outcomes across the financial system. They support a range of initiatives focused on social and environmental impact, with a dynamic and collaborative team culture.
The Role
An experienced and highly organised Personal Assistant is sought to provide proactive support to three members of the senior Leadership Team. This is a critical role that will enable the Directors to focus on strategic priorities by ensuring efficient and seamless operational support. The post-holder will be confident working across multiple diaries and systems and able to build trust quickly with colleagues and stakeholders.
Responsibilities will include diary and inbox management, meeting coordination, document drafting, travel arrangements and general executive support. The role will also involve acting as the first point of contact for internal and external stakeholders, handling correspondence with discretion and professionalism. There will also be opportunities to support wider team operations and assist the Executive Assistant as needed.
The Candidate
The successful candidate will bring prior experience in a Personal Assistant role supporting multiple senior leaders. You will be highly organised, calm under pressure and adept at managing competing demands. Strong written and verbal communication skills, alongside excellent attention to detail and discretion in handling confidential matters, are essential.
You will be confident using Microsoft Office, diary and inbox management tools, and supporting hybrid meetings via platforms such as Zoom or Teams. The ability to work independently, use initiative, and demonstrate sound judgement is key. Experience in the non-profit or charity sector, and familiarity with tools like Salesforce or Cascade, would be advantageous but not essential.
Application Process
Please apply immediately or for further information, contact Syed at Civitas Recruitment. We welcome applications from candidates with diverse backgrounds and experiences. Interviews will be scheduled on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Manager – Surbiton (Part Time)
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Responsible to
Commercial Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours, 3 days per week but flexible over a seven-day rota
Salary
£15,124 PTE,
Location
Surbiton
How to Apply
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Commercial Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.
Management - being part of Fight for Sight
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Fight for Sight safeguarding policies.
Other
· Required to adhere to Fight for Sight’s mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
The client requests no contact from agencies or media sales.
Our client strive for a world where no man dies from prostate cancer. 1 in 8 men will get prostate cancer and this charity works to give every man the power to navigate it. As plans crystallise for a powerful new appeal, they will hire a new Assistant Director of Philanthropy, Appeal and Partnerships, and Prospectus is proud to be leading the search.
Assistant Director of Philanthropy, Appeal and Partnerships
Permanent
c. £80,000
Hybrid working, remote and in-person working 4 days a month in the London Bridge office
Closing: Monday 13th October 2025
The Assistant Director, as a member of the organisation's senior leadership, will contribute and participate in strategy, planning, budgeting, decision-making and evaluation. You will specifically support the Heads of Partnerships, Appeal, and Philanthropy on the continued delivery and development of the overall Fundraising Strategy while also contributing directly to the success of the new appeal, scheduled to launch in February 2026. Reporting to the Director of Fundraising, you will manage a very successful team that is surpassing targets and ambitions in a supportive and positive working environment.
The best person for this position will have a strategic mindset to lead and grow a portfolio of activities, with a track record of leading successful fundraisers and fundraising teams within an appeal setting. You will have expertise in major and principal gift fundraising and will have a track record of achieving targets year on year and growing income. The selected candidate will be an excellent communicator and will be confident in communicating complex technical information to general audiences.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance and a first draft cover letter. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role for someone who may be interested in gaining the experience and training necessary to become an Adviser. You will be delivering information and advice to our clients in relation to welfare benefits, community care, housing, and other relevant local and national services. We will provide you with all the necessary training to carry out benefits checks for clients and support them with benefit applications.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page.
Travel: Occasional travel across the UK to events including weekend or evenings
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
You will be instrumental in helping us achieve our fundraising objectives.
As a first point of contact for many of our wonderful supporters, you will provide excellent supporter care, respond to queries and fulfil material orders.
You will also work across Public Fundraising (community fundraising, events fundraising, individual giving, legacy marketing) and Innovation, Performance and Trading teams to support in delivering excellent supporter experience, actioning daily administrative tasks, desktop research and insights, and support with events and fundraising campaigns.
You will work alongside another Public Fundraising Assistant to help ensure ways of working are right for you, the team and our supporters.
About the role
You will play a key part in making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it.
You will manage various inboxes, meeting the needs of our supporters and ensuring that where necessary, they will be escalated or signposted to the right place.
A typical day (although there rarely is one!) could include fulfilling Gifts in Wills packs from the office, feeding back on a supporter journey email, chasing a Christmas cards order with a supplier, reviewing Individual Giving data for a mailing or chatting to a supporter about how to maximise funds raised at a plant sale.
The role is a brilliant entry level role in the charity sector, giving you a chance to learn about many different types of income generation and engagement.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Great communicator, with experience in a supporter or customer facing role.
- Tenacious problem solver, for example finding out where a missing delivery is and how best to replace it if necessary.
- Collaborative team player with a curious attitude.
- Comfortable in a busy office environment, supporting multiple teams and balancing multiple priorities.
- Strong interpersonal skills including the ability to develop and maintain key relationships with a supporter centric approach.
- Strong numeracy skills with a keen eye for detail and quality.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the RSTMH office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
Interested?
Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
Programme Manager (Loneliness)
We are seeking a Programme Manager (Loneliness) to join the Astra Foundation. The successful candidate will play a pivotal role in shaping and delivering our growing grants portfolio tackling loneliness among young people in the UK and France.
This is an exciting opportunity to join a small but ambitious foundation. As Programme Manager, you will:
- Oversee and develop our portfolio of grants tackling loneliness across the UK and France
- Work with grantees and partners to generate learning, share best practice, and amplify effective approaches.
- Engage in local and global networks on loneliness, ranging from social-prescribing, funding and commissioning programmes, and research
The successful candidate will report to the Foundation Manager and work closely with our Board and Chair. You will combine rigour in grant making with the vision to influence systemic change – helping us explore what works, share best practice, and catalyse cross-sector collaboration.
This role is ideally suited to someone with experience in programme management or grant making, and with a passion for tackling one of society’s most pressing but often overlooked challenges.
Salary: £40,000–£45,000 (depending on experience, pro-rata if part-time)
Contract: Full-time – we will also consider candidates wishing to work 0.8 FTE
Location: Hybrid – Victoria, London (two core office days per week)
Please download the full application pack below for further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This post will commence in November 2025 for the duration of a 5 month fixed-term contract subject to grant agreement signature.
Location: Hybrid - London WC1H (We operate hybrid, flexible working practices with 20% of your time per month being office based)
Join the Association of Commonwealth Universities (ACU) as a Programme Manager and use your extensive project management experience to lead the delivery of the Commonwealth Sustainable Cities Coalition (CSCC), a flagship initiative responding to the Commonwealth Declaration on Sustainable Urbanisation.
The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 440 universities in over 40 countries. We support Commonwealth Universities to collaborate and to work together to build a more equitable and sustainable world.
The ACU Programmes, Business Development and International Mobility Team look after a portfolio of research capacity strengthening and education mobility programmes. These programmes are externally funded and are often developed in collaboration with ACU member universities and other strategic partners
The team supports the ACU’s policy and advocacy work, aiming to benefit our members by fostering international research and education collaboration at both individual and organisational levels. Experience of managing such programmes has fed into to the commissioning and development of the ACU Equitable Research Partnership Toolkit.
The role
The Commonwealth Sustainable Cities Coalition (CSCC) is a transformative, multi-level, multi-sector coalition designed to address the intersecting challenges of rapid urbanisation and climate change across the Commonwealth. The CSCC is a collaboration between the Association of Commonwealth Universities (ACU), the Commonwealth Association of Architects (CAA), the Commonwealth Association of Planners (CAP), the Commonwealth Engineers’ Council (CEC), and the Commonwealth Local Government Forum (CLGF), working with The King’s Foundation (KF).
The CSCC Programme Manager will set up and oversee the CSCC Secretariat function, coordinate governance structures, and, in collaboration with the ACU Senior Policy and Networks Manager, lead the delivery of a cross-cutting skills agenda through the ACU’s newly launched Expert Group model. The role will also support CSCC partners in establishing three transdisciplinary Action Groups - focused on housing, integrated planning, and urban finance - and support delivery of three National Dialogues in selected Commonwealth countries. This role offers a unique opportunity to help establish the CSCC, a platform that will shape policy, strengthen capacity, and mobilise higher education expertise to support sustainable urban development across the Commonwealth.
Who are we looking for?
The ACU is seeking a highly organised Programme Manager to support the establishment of the Commonwealth Sustainable Cities Coalition (CSCC). You will set up and manage the CSCC Secretariat, coordinate governance and reporting, and ensure delivery partners meet their commitments across this multi-stakeholder initiative.
We’re looking for someone who can:
• Oversee project delivery, reporting, and financial management
• Support governance through the Project Management Committee
• Support the coordination of the ACU Expert Group on Skills
• Help set up three Action Groups and support CSCC project partners to organise three National Dialogues
• Foster collaboration and maintain strong stakeholder relationships
What to expect:
We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website). We believe in investing in all our people and creating cultures in which everyone can thrive.
We offer a fantastic package of benefits including:
• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan
How to apply:
Apply via our recruitment portal, submitting your CV (maximum 2 pages) and online application form (maximum 1000 words) outlining how your skills, knowledge and experience meet the criteria for the role. Please include your motivation for applying.
Closing date: 12 October 2025 @ 23:45
Interview date: 16 October 2025 (will take place virtually)
We encourage you to apply early as the application process may close early if we receive a sufficient number of strong candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a very capable Finance Manager to join us. This is a varied and rewarding finance role at the heart of a small, friendly and ambitious charity working to improve the lives of people with eczema. Please see the recruitment pack for more information, including full job description.
To be successful, you'lll need to be proactive and enjoy working in a small team. The role involves a high degree of delegated responsibility and autonomy, and you're expected to manage your workload effectively within your functional remit.
The post-holder is responsible for managing the day-to-day running of the Society’s finance and CRM operations, including the National Eczema Society membership scheme. This is a full-time sole-charge role, managing the processing side of charity’s finance function, including managing purchase and sales ledgers, preparing payment runs, managing supplier reconciliations and month-end tasks.
You would join our small team based at the charity’s offices near London Bridge. There is flexibility for some home-based working and you are expected to work in the office at least two days a week to facilitate effective team-working. National Eczema Society offers help for staff studying for accounting exams.
At National Eczema Society (NES) we are passionate about making life better for people with eczema in the UK and their families. As a small and agile charity, we punch above our weight and have big ambitions. In the UK, around 1 in 5 children and 1 in 10 adults live with eczema, so lots of people are looking to our charity for support and hope.
Our mission is to empower people to live well with eczema and bring about positive change for our eczema community. We do this by providing expert information and advice needed to manage eczema well. We also create a healthier future by raising awareness and understanding of eczema, campaigning to improve medical care, and supporting research into new treatments, prevention and ultimately a cure.
We rely on voluntary donations, legacies, membership fees and corporate sponsorship to fund our vital work. Managing the charity’s finance operations well is vital to our organisational effectiveness and our Finance & CRM Manager is a core member of the team. National Eczema Society is a membership charity and we have around 2,000 members.
How to apply
If this role sounds like it’s right for you and you’d like to apply, please send us:
- CV outlining your employment history, academic and professional accounting qualifications
- Supporting statement (no more than two A4 pages please), explaining how you meet the requirements described in the job description and why you’re interested in this role at National Eczema Society.
Please submit your CV and supporting statement by Monday 20 October 2026 (by 5pm).
If you’d like an informal and confidential conversation about this position, please email Andrew Proctor, Chief Executive.
NO AGENCIES PLEASE/DIRECT APPLICANTS ONLY.
Closing date: Monday 20 October 2026 (by 5pm)
In-person interviews in London: W/C Monday 3 November 2026
The client requests no contact from agencies or media sales.