Research development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
THINK Consulting Solutions is launching a brand-new data function and we’re looking for an experienced leader to bring it to life and drive it forward.
As our first ever Director of THINK Data, you’ll build a new team, new services, and new ways of helping charities harness the power of data. You’ll bring leadership, commercial savvy, and a real understanding of how insight can transform fundraising, strategy, and impact.
From day one, you’ll sit on our senior leadership team, working closely with the Managing Director to grow this into a high-performing, income-generating pillar of our business.
This is a big role with big scope — ideal for someone with deep experience in data analytics, business development, and team leadership, especially within or aligned to the not-for-profit world.
We are looking for someone who has:
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Comprensive experience in data/insight roles at a senior level
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Proven track record of building and leading successful teams
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Confidence in developing data strategies and commercial services
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Strong communicator with a collaborative, solutions-focused style
If you are interested, please check out the Candidate Pack and apply via the Expression of Interest form on the THINK Careers page.
We will be hosting a webinar on Thursday 26th June for interested candidates to find out more. You can sign up to the webinar on THINK's Careers page.
Stage 1 interviews will take place on Wednesday 23rd and Friday 25th July
Second stage will take place on Wednesday 6th and Thursday 7th August
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Are you a talented communications and event management professional who cares about improving local communities through the power of business? Heart of the City is looking for a proactive communicator, who is comfortable working in teams and on their own to communicate and deliver an engaging calendar of activities that drive impact and support income generation. You will need to be able to formulate messaging to appeal to different types and sizes of businesses to partner with us or take part in our training programmes, all the while ensuring effective delivery of our events.
Details of Job
The Events and Communications Officer will work across the team to plan, produce and deliver a calendar of in-person and on-line events. They will also communicate our work to external audiences to drive the participation of small and medium sized enterprises (SMEs) in our programmes and attract potential funding from corporates, grant-makers, and government bodies.
The post holder will work with the programme team to manage a calendar of online and in-person events and oversee the event process from beginning to end. The post holder will manage ticketing platforms, oversee event budgets and logistics and create event briefings to ensure alignment between external speakers and team members. This will include overseeing the set-up of IT and technology to ensure smooth event delivery and acting as a main contact point for external event partners. After events, the post holder will manage communications with external partners and audiences, log their participation in the CRM system and produce timely reports on event outcomes for the programme team contributing to evaluation and learning cycles.
The post holder will also work with the Director and programme team to deliver the charity’s marketing and communications plan. They will maintain and grow our brand identity and tone of voice by using social media platforms, paid advertising campaigns and creating original content for our website to share our impact, drive participation and grow our partnerships. They will also work with a variety of external stakeholders to share Heart of the City’s impact, grow our network and drive greater participation and engagement in our work.
The client requests no contact from agencies or media sales.
Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.
We have seven permanent roles available and one fixed term contract for 18 months.
At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.
This is a time of optimistic change and growth as we deliver our ambitious new strategy.
As a Portfolio Officer you will:
- Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
- Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
- Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
- Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
- Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
- Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
- At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
- Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.
Whether through lived or gained experience you will really understand the communities we work with. You could come to grant-making from a variety of backgrounds.
Whatever your background, the role would suit people who:
- are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
- have skills and experience in presentation and report writing and basic accounting and budget management.
- can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
- can synthesise complex information and present it to others in a clear and concise manner.
- can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
- are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
- are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
- are comfortable working with an online and geographically dispersed team.
- are comfortable learning and working with different systems and data.
You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.
The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.
Interview Dates: 14-17 July and 22-23 July
Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only up to two of these roles can be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website).
On application, please align your supporting statement to the criteria below
Essential criteria
- Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
- Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
- Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
- Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
- Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.
Desirable criteria
- Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
- Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
- Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the Thames Valley area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
The Eikon Charity supports children and young people in Surrey to feel safe, heard, and supported. Through one-to-one support, group work, and programmes in schools, they help children build confidence, resilience, and the skills they will need to navigate life’s challenges.
Following a period of growth, the trusts and foundations team now plays a pivotal role in The Eikon Charity’s £1m income strategy. This Trust Fundraiser role will join a three-person team within the broader Engagement function. With a 50/50 split between account management and new business, the postholder will manage a mix of warm and prospective funders, creating compelling proposals and impact reports to secure mostly restricted income.
The successful candidate will inherit a portfolio with long-standing funders and committed support. With a personal target of £150k, this role offers real scope to uplift existing relationships and secure new ones.
The charity is open to applicants from other fundraising disciplines – whether you’re a confident communicator with excellent writing skills, or an early-career fundraiser ready to develop, this is a great opportunity to make a difference within a collaborative and mission-driven team.
As Trust Fundraiser, you will:
- Deliver c.£150k annually through a balance of account management and new business
- Write tailored funding proposals and detailed reports to secure restricted and unrestricted grants
- Steward relationships with clarity and professionalism, organising funder meetings and engagement opportunities
- Research and develop a pipeline of prospects, focusing on Surrey-based trusts and foundations
- Work closely with delivery and engagement teams to gather insight, data, and stories that bring proposals to life
- Maintain accurate CRM records and contribute to reporting, planning, and internal analysis
- Support strategic planning for the team and contribute to a shared fundraising vision
Ideal skills and experience:
- Fundraising experience, with strengths in written communication and/or relationship management
- Proven ability to write persuasive funding proposals and impact reports, drawing on service delivery data
- Confident in meetings and able to represent an organisation to external stakeholders
- Excellent organisational and time-management skills
- Good working knowledge of CRMs and Microsoft 365
- Interest in services supporting children and young people’s mental health and wellbeing
- A collaborative and proactive approach to working with colleagues across departments
Benefits include:
- 25 days annual leave plus bank holidays
- Enhanced sick leave and pay
- Employee Assistance Programme
- Cycle to Work scheme
A cover letter is not required at this stage. In the first instance, please upload a copy of your latest CV. Suitable applicants will then be contacted and invited to a screening call.
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a 1st line support engineer with exceptional customer service skills?
If so, you could be the Service Desk Analyst we need!
About the role
In this role you'll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.
A service desk expert you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that our central knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.
With a high percentage of customers supporting our work in Retail, you’ll participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.
Working arrangements
This is a fixed term contract covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, approximately three days a week. Working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day).
The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
About you
With previous service desk experience, having working in the SD environment previously, you'll have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience.
You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.
With good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).
You'll have good knowledge of ticket and case management techniques, able to manage your own queues and workload to meet demand. You’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
What can we offer you?
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential.
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.
Interview process
First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.
How to apply
It’s quick and easy to apply for a role at BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.

Make a real impact—help churches go green! Are you an experienced fundraiser with a passion for sustainability and community? This is your chance to support Methodist churches across the Yorkshire West District as they transform their buildings and work towards the Methodist Church’s bold goal of reaching Net Zero by 2030.
You’ll join a supportive and passionate team, working closely with the Missional Property Enabler and the District Climate Change Action Group, helping churches secure funding for climate-focused projects and more. You’ll also collaborate with the District Grants Secretary to unlock funding for a wide range of mission-driven initiatives.
We’re looking for someone who:
- Has a successful track record in securing grant funding from various sources
- Understands project budgets and funding strategies
- Enjoys working with people from a wide range of communities and contexts
If you’re ready to use your fundraising expertise to drive real change, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.
This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.
The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.
Key Areas of Responsibility include:
Leadership:
- Embedding and implementing through the team our 2025-2023 Strategy;
- Providing charity expertise and governance oversight;
- Providing leadership to the remote team following trauma-informed principles;
- Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
- Building strategic partnerships and alliances.
Strategy
- Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
- Lead a robust culture of evaluation of our impact.
Organisational and finance
- Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.
Stakeholder management
- Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
- Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships.
Key experience and attributes you will need to bring:
- Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
- Some prior experience of interacting with a Board of Directors.
- Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
- Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
- Experience working with external funders, partners, and collaborators
- Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
- Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation.
What we can offer you:
- 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation and make your mark as the organisation grows
SAFEGUARDING and SAFER RECRUITMENT
TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.
Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.
Closing date: 5pm on June 30th 2025
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.

The client requests no contact from agencies or media sales.
Your new company
A London-based university is seeking a HR Policy Advisor for a 12-month maternity cover.
Your new role
The Human Resources Division supports all people management activities across the school and is committed to delivering high-quality and customer-focused services. Reporting to the Director, HR Policy and Employee Relations, this post is responsible for maintaining existing HR policies and contributing to the development of new policy in consultation with a wide range of HR colleagues and stakeholders across the School.
This role also supports the development and implementation of key employee engagement and wellbeing projects. This includes playing an important role in developing and implementing initiatives and actions that emerge from staff feedback and annual benchmark reports. The post-holder will present a positive and efficient image of the Human Resources Division, working collaboratively with colleagues inside and outside the Division in order to deliver high-quality solutions that contribute towards the School's strategic agenda.Key responsibilities will include:
Policy Development:
- To stay informed of new legislative developments and ensure that appropriate revisions to HR policy are made accordingly, as well as working with the Director, HR Policy and Employee Relations to ensure that the wider HR Division is aware of the changes.
- To undertake appropriate policy benchmarking across the sector and with other leading organisations (both public and private).
- To support in ensuring that the university has a set of up-to-date and appropriate HR / employment policies and that these are accessible to staff and line managers, maintaining a regular programme of monitoring, review and improvement.
- To contribute to the development of discussion papers, with appropriate recommendations, for consideration by the HR Management Board, School Management Committee (SMC) and trade unions.
- To effectively engage and consult with appropriate representatives of the staff community in the development of HR/employment policies.
- To work collaboratively with other HR colleagues (e.g. HR Partners, Organisational Learning) to develop effective communication strategies to ensure that LSE policies are well communicated and widely understood.
Employee Engagement Projects
- To co-ordinate (i.e. arranging meetings, formulating the agenda, taking minutes and monitoring and following up on resulting actions) and / or participate in a number of internal working groups and consultative forums with trade union members, HR colleagues and managers around the school.
- To support ongoing activities relating to staff engagement and wellbeing, e.g. related projects, events and initiatives.
- To produce draft reports and initial analyses to support the development of new projects and initiatives.
- To support the Director, HR Policy and Employee Relations in monitoring the progress of both individual projects and progress against over-arching action plans, e.g. the School's Gender Pay Gap report.
- To take on the role of Data Lead for the HR Policy Team, supporting with developing the reporting and analytics roadmap, refining the data model to enable better use of available data and providing feedback on data quality issues.To liaise with the Information and Systems team, and other relevant colleagues as required, to produce timely and accurate management information to support project and development work within the team.
- To plan, organise and communicate the school's annual flu vaccination clinics, liaising with external and internal stakeholders, to ensure that this runs effectively.
- To complete annual benchmarking reports, developing and implementing action plans based on feedback.
What you'll need to succeed
- Previous experience of working in a large HR department supporting a complex and diverse organisation
- Can demonstrate a sound knowledge of UK employment legislation and HR good practice, with experience of advising colleagues and managers on HR policy and procedure
- Experience of developing or contributing to HR policies across a range of topics
- Excellent knowledge of Microsoft Office: Word, Excel, PowerPoint and Outlook
- Experience of servicing committees and/or organising events
- Experience of producing accurate minutes and/or meeting notes
- Ability to communicate in a diplomatic, tactful and courteous manner with a wide variety of people, at all levels, in the most appropriate format
- Excellent written skills i.e. ability to produce clear and professional policy, procedure and guidance documents
- Ability to exercise discretion and deal professionally with confidential and/or politically sensitive information
- Evidence of effectively understanding large amounts of moderately complex information and compiling succinct summaries
- The ability to undertake research from a wide range of sources, using a range of techniques to gather and analyse relevant information.
- Previous experience within the Higher Education sector would be an advantage.
What you'll get in return
A hybrid-working pattern: 2 days a week in the office, 3 days working from home
A salary of between £42,679 and £51,000- depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group is delighted to be working with a leading membership organisation to recruit a HR Advisor on a 4 month interim contract. This role will play a key role in reviewing and updating HR policies and procedures aligned with best practice and employment law.
Key responsibilities of the role:
- Draft and revise HR policies and procedures in line with UK employment legislation and best practice, collaborating with key HR stakeholders.
- Identify, prioritise and update outdated policies based on significance and time since last review
- Work with the Governance team to keep the policy register current and compliant
- Engage with staff representatives in the consultation process for all new and revised HR policies, and complete equality impact assessments as required
- Prepare documentation for policy approval and ensure timely scheduling for review by the Risk Management Board and other relevant decision-making groups
- Work alongside the Head of HR to present policies for approval at senior leadership or committee level
- Communicate policy updates across the organisation, share them with the HR team, and publish final versions on the staff intranet
- Support managers and HR business partners in applying new policies in practice and help develop a regular review schedule
Ideal candidate profile:
- CIPD Level 3 or equivalent qualification (desirable)
- Proven experience in generalist HR roles with a solid understanding of UK employment law and diversity and inclusion practices
- Strong written communication and interpersonal abilities to build relationships and produce professional documentation
- Skilled in conducting research and applying findings to inform HR practices and policies
Agency reference number: J88726
Duration: 4 month interim contract, subject to further extension
Pay rate: £22-£25 per hour
Working hours: Full time
Working pattern: Remote
Start date: ASAP
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This newly created Fundraising Lead position will play a vital role in helping to deliver Flynne's Barn's core work; secure the financial standing of the charity; and develop exciting, forward-thinking projects.
You will be a self-starting, results-driven fundraiser who is comfortable working independently as well as collaboratively in a small team. You’ll thrive in a dynamic environment, and are motivated by the opportunities to help shape an organisation's future and make a real and positive difference to young people facing the challenges of a cancer diagnosis.
This is a fundraising role that offers both creativity and structure, relationship-building and strategic thinking — perfect for someone who loves making things happen and wants their work to really matter. This is a remote role with the need to visit Flynne’s Barn’s Lake District centre on an occasional basis.
As an initial part time role, this will be ideally suited to a consultancy contract.
TO APPLY - Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 23 June 2025.
We welcome and encourage applications from people from all backgrounds, including those from minoritised groups that are underrepresented in the workplace.
Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.
Please submit a cover letter (1 to 2 pages) with your CV, describing what you would bring to the role, with reference to the person specification in the job description. Thank you.
The client requests no contact from agencies or media sales.
The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values.
This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity.
You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be exclusively supporting a national LGBTQ+ charity in their search for a Head of Fundraising.
Founded in London in 1989, this organisation works in each nation of the UK and has established partnerships across the globe. They help create transformative change in the lives of LGBTQ+ people through our campaigns, research and change, and empowerment programmes. They continue to fight for a world where LGBTQ+ people everywhere can live their lives to the full.
As the Head of Fundraising, you will be responsible for leading the development and delivery of fundraising strategy to support income generation growth for the organisation. Working across all income streams inclding individual giving, major donors, trusts, and corporate partnerships, this will be an exciting and varied role. It will also work closely with the Director of Programmes and Income, and line manage a Fundraising Manager to deliver income growth.
To be successful as the Head of Fundraising you will have proven experience in securing income from various income streams and at a six figure level. You will also be able to demonstrate managing a small team and strategic input into fundraising strategy. You will be comfortable working within a collaborative team and share in the organisation's commitment to LGBTQ+ rights and the LGBTQ+ community.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta.
If you are interested in applying to this Head of Fundraising position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.