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This is an exciting opportunity for a proactive fundraiser who enjoys both bid writing and relationship building.
Working closely with the Fundraising Manager, you will play a key role in securing income from trusts and foundations, supporting donor stewardship, and helping to grow community fundraising activity. You will contribute directly to the financial sustainability of the charity while helping more children gain access to books of their own.
The role is ideally suited to someone who is highly organised, a strong writer, and confident managing multiple fundraising activities simultaneously.
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



The client requests no contact from agencies or media sales.
The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.
The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.
Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.
Develop an annual fundraising plan, alongside the Head of Finance and CEO.
Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.
Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.
Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.
Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.
Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.
Analyse data and feedback collected through outcomes processes for report writing.
Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.
Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Please see job description for full details.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Freelance Programme Manager
Contract: Freelance / Self-employed. 12 months fixed term contract (with potential to extend)
Time Commitment: Approximately 4 to 6 hours per week.
Location: Remote with occasional attendance at meetings and events
Hourly Rate: £25
Reports to: Chair of the Board of Trustees
About Us
The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching.
We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector.
The Role
AOTOS is seeking an experienced programme manager to lead delivery and further development of our existing programme of training for its members and the wider singing teaching community.
Key Responsibilities
Develop and deliver AOTOS’ programme of training and CPD in line with board strategy and member needs.
Developing an annual programme plan and budget for approval by the board
Be the face of AOTOS’ events and teacher development programme, including hosting online and in person events and conferences
Review, develop and manage our Essentials teacher training course, including recruiting, training and managing course leaders
Report against relevant KPIs for the programme, providing regular reports to the board of trustees
Engage with AOTOS membership to understand training needs to feed into the board for future programme development
Sourcing and booking venues and speakers for national conferences (currently two per year)
Working with Operations Manager and Communications Officer to ensure programme operations and communications run effectively
Other duties as required and agreed with the Chair of the board
Person Specification
Essential
Understanding of AOTOS and its mission
Skilled and experienced singing teacher
Experience in event planning and production
Experience of course/learning pathway design
Evidence of sustained commitment to maintaining personal CPD
Evidence of ability to meet deadlines, plan in advance and manage a variety of different objectives and outputs
Ability to monitor activities and collect data and other evaluation metrics
Ability to work independently and in a team
Ability to network and make contacts
Confident presenter and ability to be the ‘face’ of AOTOS events
Desirable
Knowledge of current voice pedagogy research
Knowledge of a broad range of singing teaching styles, contexts and singing genres
Experience managing a team
Hands-on experience of teacher training
Experience of reporting to a board of trustees
Understanding the role and nature of a CIO
A large network of connections within singing teaching practice and research
Hours and Working Pattern
Approximately 4 to 6 hours per week (may vary seasonally depending on event workload)
Flexible working pattern
Additional hours may be required to attend meetings and events. Any additional hours will be remunerated in addition to standard hours and at an agreed rate depending on nature of the work
To apply, please submit your CV and a cover letter detailing why you are interested in the role, and why you believe you would be a good fit for us.
The client requests no contact from agencies or media sales.
The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.
About the Stuart Hall Foundation
Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:
Role Description
The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.
Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.
Required Experience and Skills
Operations, Finance and Governance
People and Organisational Management
Communications and Digital Skills
Personal Attributes
Desirable Experience
Application Process
To apply, please complete the online application form, available on the Stuart Hall Foundation's website.
As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.
We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.
The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.
Interviews will take place via Zoom on w/c 24th August 2026.
The appointment is subject to satisfactory previous employment references.
Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Head and neck cancer is one of the fastest-rising cancers in the UK, now affecting around 14,000 people every year — the 5th most common cancer among men, 7th overall, and the fastest growing among young people. Too often, symptoms are missed or misunderstood, and more than half of cases are diagnosed at a late stage. That means compromised survival rates, more invasive treatment, and a recovery that can mean a new way of eating, speaking and living.
Oracle Head & Neck Cancer UK exists to change that story. We work to prevent cancers where possible, drive earlier detection, and make sure people have clear information, support and guidance through and after treatment — so nobody has to cope in silence or confusion. We also fund groundbreaking research and collaborate across the sector to maximise our impact for patients.
As the only national charity dedicated to head and neck cancers, we're moving in an exciting new direction — and we have a unique opportunity to build an organisation that delivers maximum impact for patients and their families, while staying true to our roots.
The Role
We're looking for a Trusts, Foundations and Corporate Fundraiser to join our small, ambitious team. You'll bring specialist experience securing income from trusts, foundations and corporate partners, and you'll be confident building a robust funding pipeline and reporting on project delivery to funders.
We are looking for someone adaptable and hands-on, willing to engage fully with the breadth of activity a small charity requires. We are committed to pushing boundaries on behalf of our patient community, and we value candidates who demonstrate innovative thinking and the confidence to act on opportunities as they arise.
We offer a competitive salary and remote working, as well as a generous annual leave allowance and professional development and mentorship opportunities.
How to Apply
To apply, please submit your CV and a supporting statement of no more than 2 sides each. The statement must clearly demonstrate your relevant experience and how you meet the person specification set out in the full job description attached.
Equal Opportunity Employer
We welcome applicants from diverse backgrounds and are committed to creating an inclusive workplace.
The client requests no contact from agencies or media sales.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Head and neck cancer is one of the fastest-rising cancers in the UK, now affecting around 14,000 people every year — the 5th most common cancer among men, 7th overall, and the fastest growing among young people. Too often, symptoms are missed or misunderstood, and more than half of cases are diagnosed at a late stage. That means compromised survival rates, more invasive treatment, and a recovery that can mean a new way of eating, speaking and living.
Oracle Head & Neck Cancer UK exists to change that story. We work to prevent cancers where possible, drive earlier detection, and make sure people have clear information, support and guidance through and after treatment — so nobody has to cope in silence or confusion. We also fund groundbreaking research and collaborate across the sector to maximise our impact for patients.
As the only national charity dedicated to head and neck cancers, we're moving in an exciting new direction — and we have a unique opportunity to build an organisation that delivers maximum impact for patients and their families, while staying true to our roots.
The Role
We're looking for an Individual Giving, Community & Events Fundraiser to join our small, ambitious team. You'll bring broad experience of individual giving and community fundraising (or strong transferable skills), and you'll be confident organising events and stewarding supporters across their whole journey with us.
We need someone flexible, hands-on, and ready to get stuck into everything a small charity has to offer. We push boundaries for our patient community, so we value people who bring innovation and aren't afraid to seize opportunities as they arise.
We offer a competitive salary and remote working, as well as a generous annual leave allowance and professional development and mentorship opportunities.
How to Apply
To apply, please submit your CV and a supporting statement of no more than 2 sides each. The statement must clearly demonstrate your relevant experience and how you meet the person specification set out in the full job description attached.
Equal Opportunity Employer
We welcome applicants from diverse backgrounds and are committed to creating an inclusive workplace.
Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar
Lead communications and engagement for a nationally influential organisation transforming teacher and leader development.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.
About the role
The National Institute of Teaching is looking for an exceptional Head of Communications and Engagement to lead how we tell our story, build our reputation and deepen our relationships across the education sector. Guided by our belief that teaching is a fundamental societal good, a privilege and a responsibility, this is a senior, strategic role at the heart of an ambitious organisation working to improve the quality of teacher and leader development at system level. You will shape a clear and compelling organisational narrative, lead integrated communications and engagement activity, and act as the NIoT’s main link with the press, ensuring our voice is credible, consistent and influential with schools, trusts, policymakers, partners, funders, journalists, the media and the wider public.
You will bring outstanding judgement, creativity and communication expertise, with the ability to translate complex ideas into messages that move people to understand, trust and act. Working closely with the Executive Director of Partnerships, the CEO and senior colleagues across research, programmes, recruitment marketing, impact and policy, you will help position the NIoT as a distinctive, evidence-informed and school-led organisation with growing national reach and influence.
This is a hybrid role, with an expectation that the postholder will work from the office at least once a fortnight, and more frequently where required to meet business needs. The role also involves national travel, which may include overnight stays.
What we’re looking for:
Key benefits
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our vacancies page.
Closing date: 31 August 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the organisation
Curieus Games CIC is a UK Community Interest Company, in the process of converting into a CIO (Charitable Incorporated Organisation). Our mission is to raise energy literacy through play. We make energy and climate education fun and accessible. Our vision is to inspire and attract young people to work in the energy sector.
Our flagship programme, Megawatt, consists of an energy-based educational card game supported by a series of workshops. The object of the programme is to engage students on energy and sustainability through gamification and ethical debates.
By transitioning into a charity, the potential grants we can apply for increases significantly. This role has been created to take ownership of this grant pipeline as Megawatt scales up across the UK.
You can see more about our organisation here: www.megawatt.game
Job summary
We're looking for an organised, proactive individual to own the day-to-day running of our grant pipeline. This will range from researching grant opportunities and drafting applications, through to managing compliance, tracking grant finances, and delivering funder reports. You’ll be working closely with the Founder and School Engagement Manager.
If you have experience in grant administration or charity operations, are highly organised, and want to play a central role in a small mission-driven organisation, we want to hear from you.
Job outline
Grant applications
Grant administration, finances and compliance
Essential criteria
Desirable criteria
Salary and benefits
How to apply
To apply, please send a CV and a one-page cover letter via Charity Jobs by 19th August.
In your cover letter, tell us why this role appeals to you and give some examples where you have demonstrated the essential and desirable criteria listed in the job description.
We are committed to flexible, family-friendly working and welcome applications from people returning to work after a career break. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Location: Remote
Salary: £28,665 - £31,965 pro rata (£17,199-£19,179 actual)
Hours of work: 21 hours (3 days)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Culture Manager role involves:
About you
Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Victim Support Casework Team Lead
Salary:
Actual salary is £27,200 per year (FTE £34,000).
Contract/Hours:
Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.
Annual Leave:
FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Location:
NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.
About NUM:
National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
Background and Responsibilities:
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support casework.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day tasks include but are not limited to the following.
Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.
Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies.
External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.
Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact.
Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).
Onboard and train new members of the casework team.
PERSON SPECIFICATION
Essential Skills and Experience
Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
Experience managing a team, providing line management support, and managing rotas and team resources.
An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
Qualified ISVA or relevant casework support experience.
Strong interpersonal skills and an ability to work with multiple partners on complex cases.
Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.
An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
Experience of dealing with internal and external complaints and having difficult conversations.
Strong empathic and active listening skills.
Willingness to undertake continued professional development.
Desirable:
Experience of the sex work community.
Experience completing detailed reports on workstream productivity, both statistically and in written form.
The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
Ability in languages other than English is beneficial but not required.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!
HOW TO APPLY:
Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line.
Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.
Details
Hours: Full-time (32 hours per week - Monday to Thursday)
Working pattern: Four day work week (Fridays off)
Benefits:
Annual wellbeing budget
Professional development budget
Private healthcare with Vitality, including dental & optical cover
9 paid sick days
Two-week December shutdown for the end-of-year period
Annual team retreat
All benefits are subject to passing probation
Statutory inclusions:
5% employer pension contribution
24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).
About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity.
We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice. Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.
While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.
Read our full strategy document to learn more.
Role Overview
The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.
Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.
As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Responsibilities
Operations management
Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity
Maintain and improve existing operational systems and processes including information systems
Organising travel suppliers and task related to charity events
Manage relationships with external suppliers and service providers across recruitment, finance and personnel
Support the development and implementation of organisational policies and procedures
Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.
Governance and compliance
Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates
Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process
Ensure compliance with financial regulations and charity commission requirements
Support the preparation of Board materials and Trustee meetings and Board activities
Maintain accurate records and documentation, including sensitive and confidential files
Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform
Assist with risk management and insurance matters.
HR and Recruitment
Lead on talent recruitment, leaning on our retained, legal team when needed
Manage the onboarding process for new hires
Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.
Person Specification
Essential qualifications and experience
Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation
Excellent attention to detail and accuracy
Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects
Proactive problem-solving approach
Comfortable and confident managing sensitive, high-importance charity governance documents
Knowledge of operational management and administrative systems
Outstanding organisational and time management skills.
Essential skills and attributes
Understanding of UK charity regulations and reporting requirements
IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack.
Strong interpersonal skills and ability to work collaboratively in a small team
Commitment to our mission and values.
Desirable
Experience with HR processes and systems
Experience working with with Boards, including preparing agendas and taking minutes
GDPR or ICO training or certification.
The client requests no contact from agencies or media sales.