Research manager jobs in london, greater london
Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.
Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support
This role is not open to sponsorship.
Duties and Responsibilities will include:
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and
- reported/escalated where appropriate
Education:
- A levels or equivalent
Experience:
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills & Knowledge:
- Competence with Excel Spreadsheets
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The Community and Partnerships Lead is a varied, fast-paced and creative role, ideal for someone who enjoys working as part of a team, building community, and proactively contributing to REUK’s growth and mission.
As part of the Operations Team - which empowers the effective delivery of our work with young refugees - you will need a practical, imaginative, and solutions-focused mindset, strong administrative and organisational skills, and an energetic, values-led and people-centred approach to your work.
The successful candidate will be the helpful and friendly first point of contact for all those engaging with REUK - from team members, young people and building users to supporters, partner organisations, and press. As the public relations lead and the Operation Team’s focal point, you’ll take an eager interest in the full scope and reach of REUK’s work so that you can resolve and triage enquiries, develop beneficial and positive connections, and deliver appropriate solutions and support.
You’ll play a key role in shaping the day-to-day experience of those who use The Lighthouse (REUK’s home in NW10). You will take joy in hosting people and facilitating events and will demonstrate a strong sense of ownership for ensuring that the building is a welcoming, well-functioning, and hospitable environment for staff, tenants, young people and visitors alike.
Alongside practical tasks like liaising with contractors, setting up spaces for different user groups and day-to-day troubleshooting, you’ll take a lead on business development - including by designing and implementing a marketing strategy, networking with multiple diverse communities, and managing venue bookings - to ensure that The Lighthouse is widely known and used to its full potential.
Shortlisted applicants will be required to complete a task in advance of final shortlisting for interviews (which will be held in London on Wednesday 6th and Thursday 7th August 2025) and references will be taken up prior to appointment. Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. We cannot sponsor a visa for this role.
Please ensure that you have read the applicant pack before applying and be aware of our use of AI-detection software when reviewing applications.
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.





The client requests no contact from agencies or media sales.
Senior Housing and Welfare Advice Worker - The Manna Society
Job Description
Who we are
The Manna Society is an ecumenical Christian organisation and registered Charity. It runs the Manna Day Centre at 12 Melior Street, London, SE1 3QP, the largest day centre working with homeless & vulnerable people in the London Borough of Southwark.
What we do
The Manna Day Centre, a drop-in Centre for homeless and long-term unemployed single men and women, is run by a team of project workers under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to the service users 7 days a week, 8.30 a.m. – 1.30 p.m.
The Advice & Welfare team functions centre around finding accommodation, welfare benefits, debt management, sustainment of tenancies and support in becoming “job-ready”. Clients may approach us with other issues, and it will be the Advice & Welfare team’s collective responsibility to decide whether the matter can be managed within the team or requires external input/expertise e.g. immigration issues and refer/signpost accordingly. The focus is on delivering practical solutions to client issues.
Our advice sessions run from 9.30 am to 1.30 pm. The sessions offer a mix of appointments and drop-in opportunities for existing users of the Advice & Welfare service and those who are new to the service
Working Hours
The working week for this particular post is Monday to Friday, 9.00 a.m. to 4.00 p.m. each day. Annual leave is 25 days plus time in lieu of bank holidays worked. The annual salary for this post ranges from £33,775 to to £41,359. The starting salary will be dependent on your experience.
Reporting
The Manna Society operates in a collegiate manner but ultimately the Director is responsible for all staff matters. The Manna Society is an Equal Opportunities employer. Wherever possible, decisions affecting the running of the Centre are taken collectively by the team and the Director. In the event of any policy disagreement, the Director’s decision will be upheld.
Ethos
All staff will have a commitment to homeless people, which includes empathy, acceptance and respect. They will also work for necessary social change to ensure justice for homeless and poor people. Responsibilities are shared among the team according to needs, skills and aptitudes.
Responsibilities – Advice & Welfare Work
a) Lead and manage other members of the team through supervision, advice & welfare meetings etc in coming to agreement on implementation of policies and procedures tasks and pathways for client cases.
b) To manage a caseload of clients as agreed with the Director and the Advice & Welfare team representing/advocating for the client, as necessary
c) To help develop partnership and networking opportunities to expand our repertoire of providers in housing and other key areas
d) Keep up to date with appropriate legislation and policies. In doing so, attend relevant training to deliver “best advice” and make recommendations/research required training for other members of the Advice & Welfare team
e) Write reports and deliver statistics on your clients as required
f) Maintain confidential records and administrative systems including database, block grants and petty cash systems amongst others
g) Contribute newsletter articles on a quarterly basis
h) Attend team meetings of all staff as required
i) Ensure compliance with all society policies relating to Advice & Welfare and the centre
Responsibilities – Administration
As the senior worker in the team, you will be expected to assume responsibility/provide support in the following areas:
a) Providing statistical analysis and reporting as required by LB Southwark grant which supports the cost of running the Advice & Welfare team in part
b) Providing ad-hoc reports/case studies to support external grant applications on behalf of the society
c) Support the Safeguarding Lead (the Director) in producing the Safeguarding policy and associated materials, ensure that the Advice & Welfare Team have up to date Safeguarding and Prevent training
d) Manage all formal Subject Access requests in line with the Data Protection Act 2018 and support members of the team undertaking SARs on behalf of Advice & Welfare clients
e) Manage and disseminate all private rented property vacancies to the curated list of recipients on a daily basis
f) Assume responsibility for the database to maximise efficiency and ensure that all records are maintained to enable production of reports
g) Maintain all grant spreadsheets for accuracy and in readiness for annual accounts/audits
h) Be responsible for managing regular Advice & Welfare meetings and subsequent actions arising from those meetings
i) Prepare Advice and Welfare presentations for bi-monthly management committee and attend said meetings
These are the principal responsibilities. However, the Director may require staff members to undertake other duties, as and when circumstances dictate – for example, staff/volunteer shortages, holidays, special occasions, etc.
The closing date for applications for this post is Wednesday 23rd July, followed by interviews on Wednesday 30th July 2025.
The client requests no contact from agencies or media sales.
We have a rewarding and varied opportunity for a Community Based Dementia Adviser to join us covering Southwark and Lambeth. The successful candidate will be delivering advice and guidance to people, families and carers affected by dementia. Working as part of the Alzheimer’s Society Lambeth team and the Southwark and Lambeth Memory Service you will support newly diagnosed clients to navigate support and services from the London Borough of Lambeth, who are referred to our service.
There is no direct care element to the Community Based Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia. This role supports people in their homes where we interact face to face, over the telephone and virtually to give people the tools and knowledge to make informed decisions about their future. The Alzheimer’s Society are proud to have a small but passionate and diverse team with a welcoming and supportive culture.
Hours: 17.5 per week (to be agreed hours must be between 8am and 6pm Monday to Friday)
Contract: Fixed Term Contract for 9 months
Location: Community based with regular travel across Southwark and Lambeth
Interviews: 29 July 2025 via Teams
You will;
- offer a vital and compassionate advice service to support and guide those affected by dementia.
- provide community based, face to face services for an increased level of support for more complex cases.
- manage referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- signposting clients to a choice of suitable other sources of help, where appropriate.
You will have;
- an understanding and passion for supporting people with additional support needs.
- ability to prioritise and manage your own workload.
- a varied communications style to adapt to a wide cross section of audiences.
- IT skills to navigate patience or client databased to keep meaningful and confidential records.
- ability to travel across Lambeth and regular visits to the service.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Do you have proven experience as Motion Designer or Animator? Would you like your work to contribute towards a world where everyone has a healthier heart for longer?
Your search for the perfect role is over.
About the role
As our Motion Designer, you’ll develop motion and animation content that will work across digital, social, video and in-store, collaborating closely with our talented team and working with colleagues around the charity on a variety of projects.
Thinking conceptually to interrogate briefs and get beneath the surface of projects and audience needs, you’ll balance creativity with pragmatism to deliver amazing animation content that makes our audiences sit up and take notice.
The Health Content Team supports people with heart and circulatory disease, helping them feel informed and empowered. They produce a wide range of health information products across print and digital channels. Our vision is a world where everyone has a healthier heart for longer.
This role will be a key part of our team, helping us significantly expand how we reach people with explainers and animations through our own channels, social platforms and on YouTube.
Working arrangements
This 12-month Fixed Term Contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
As our ideal candidate, you have proven experience as a Motion Designer/Animator with a strong portfolio showcasing a range of creative projects.
You have experience of working with a strong commercial brand or large charity and a strong understanding of animation principles, 2D and 3D animation techniques, and motion design best practices, including around accessibility.
With excellent communication and collaboration skills, you can tell a story and explain complex information simply and clearly.
Enthusiastic and conscientious, with strong attention to detail, you can manage multiple projects simultaneously and thrive in a fast-paced environment to meet tight deadlines.
With strong, informed conceptual thinking matched by the skills to bring your concepts to life, you are proficient in industry-standard design software, such as Adobe After Effects, Premiere Pro, Illustrator, and Photoshop and have experience using a Mac and Adobe Creative Suite, Figma and Microsoft Office
About us
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
- We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.

Overview:
The impacts of climate change on our food system are escalating, affecting food prices and production and food and farming are themselves a major source of greenhouse gas emissions. ECIU has generated multiple analyses of these issues over the past few years which have been used by a broad range of stakeholders and covered extensively by the media.
We are now seeking to grow our team in this space. These roles are an exciting opportunity to combine your analytical and communication skills to generate reports and commentary that expands the evidence base while grabbing the attention of a range of stakeholders including journalists. Your work will help to ensure a better informed debate on the interactions between food, farming and climate change, covering emissions, resilience and adaptation to, for example, climate-induced food price shocks.
The work will include different types of foods, different farming from livestock to arable and both UK and international agriculture. You will be liaising with expert stakeholder groups and academics. Health will be a key theme in the work. The postholders will communicate findings to stakeholders including journalists and MPs.
You will manage your own programme of work, supported by a wider team of analytical and communication experts.
The Energy and Climate Intelligence Unit (ECIU) is a non-profit organisation that supports informed debate on energy and climate change issues in the UK. We provide independent analysis and accessible briefings to the media and other stakeholders to improve understanding of climate-related topics and contribute to evidence-based discussions. Our work covers a range of issues including land use, transport, the power sector, and heating and buildings, with a focus on the UK but with international work too.
This is a unique opportunity to inform the debate on one of the most pressing and less explored areas of climate change.
Role and responsibilities:
·Analyse how climate change is affecting UK food and farming and vice versa, using various sources and data; present findings clearly in reports, briefings, press releases and social media content.
·Monitor and analyse emerging political and media debate around climate change and UK food and farming, including misinformation.
·Provide fast turnaround analysis of breaking developments, synthesising findings into accessible and impactful outputs for media and other stakeholders.
·Stay updated on climate and energy policy, particularly how it relates to the UK’s food system.
·Manage your own programme of work, including strategic planning around key moments, identifying risks and opportunities to support well informed discussion and working to effectively inform coverage of these topics.
·Collaborate with colleagues across programmes to develop joined up, multi-channel communications outputs.
·Work closely with external partners, including academics as well as attending external meetings, running internal meetings, conducting quarterly reviews and regular reporting.
·Develop and maintain a network of stakeholders in the climate, food and health space, including academics and NGOs.
·Brief journalists on climate and food issues and, where appropriate, act as a media spokesperson for ECIU.
·Contribute to ECIU’s newsletter, website and other outward facing materials.
·Other duties as assigned.
Skills and Experience:
Essential
- Analysis
- Ability to quickly analyse data and summarise key insights in an accessible and engaging way.
- Skilled in conducting quantitative analysis, including the ability to explore new datasets and develop analysis projects to answer emerging questions.
- Skilled in conducting qualitative analysis, including accurately judging the credibility and accuracy of source material, to form the basis of reports.
oSkilled in using data to support communications and build compelling, evidence-based outputs.
- Knowledge and context
- Good understanding of UK climate policy and the net zero transition.
- Appreciation of the broader political and economic context, including the roles of government, industry and civil society.
- Good understanding of how climate change affects the UK’s food system, both at home and overseas.
oGood understanding of the contribution of agriculture to the UKs greenhouse gas emissions and associated debates.
- Communication and networks
- Strong written and verbal communication skills, with the ability to convey complex ideas in clear, concise language for a range of audiences.
- Skilled at building and maintaining productive, trust-based relationships with stakeholders including journalists, policymakers, academics and NGOs.
- Experience of writing press releases and/or other materials for media audiences.
- Comfortable working in a fast-paced environment, responding to emerging stories or shifting political developments as they happen.
Desirable
- 3-5 years’ experience working in the energy, climate or nature sectors.
- Familiarity with key datasets relating to food and farming in the UK.
- Understanding of the UK media, particularly its reporting on climate and climate change.
- Awareness of evolving discussions in media and Parliament relating to climate change and the food system.
- Awareness of how climate change, food and health are interconnected.
- Experience developing outputs for media such as comments and press releases.
- Experience doing media interviews, e.g. over the phone or on video call.
- Experience briefing stakeholders, such as journalists or MPs.
- Knowledge of how UK academia works and experience of working with academics.
Benefits:
- Generous Annual Leave: 30 days annual leave.
- Hybrid Working Model: Benefit from the flexibility of remote work combined with in-person collaboration.
- Monthly Team Days: Connect and collaborate with colleagues during regular team building events.
- Healthshield Healthcare Scheme: Access essential health and wellness support, including optical, dental, and physiotherapy coverage.
- Salary Sacrifice Pension Contributions: We match employee pension contributions up to 5%.
- Fora office amenities:
- An on-site gym with wellness classes.
- A rooftop terrace with stunning views of London, including The Shard.
- Fully stocked kitchens with complimentary tea, coffee, and snacks.
- Comfortable breakout areas, a reading room, and private phone booths.
- Secure bike storage and shower facilities.
Applications must include a supporting statement to be considered.
The supporting statement should cover:
• Your experience analysing and presenting data related to climate change, food, or farming, including examples of accessible outputs such as reports, briefings, or media content.
• Familiarity with UK climate policy, especially as it relates to food systems.
• Experience in analysis for policy or media contexts.
• Independent content development and stakeholder engagement, prioritising tasks in fast-paced settings.
• Interest in the role and the contribution to ECIU’s mission.
We can only consider applicants who are eligible to work in the UK.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
Chief People Officer
We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda
If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
Position: Chief People Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.
You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.
Together, you will shape the organisation’s strategy, culture, and delivery.
If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.
About You
We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.
You will have:
- Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
- Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
- Strong track record of leading EDI initiatives that promote inclusivity and diversity.
- Experience in organisational development, including change management, learning and development, and performance management.
- Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
- Membership of CIPD.
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Charity People is delighted to be partnering with a leading advice charity to recruit for their next Digital Communications Officer.
Since 1979, this charity has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.
The Digital Communications Officer is responsible for developing and delivering dynamic digital content to inform, engage, and motivate diverse audiences, helping to raise awareness of the charity's work and the support they offer to the advice sector. The role will ensure a consistent voice across social media, websites, and email communications to enhance visibility, strengthen member and stakeholder engagement, and market benefits, products and services to customers, members and potential new members.
Contract: Permanent role
Salary: £27,365 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance
Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Thursday 7th August
Interviews: Interviews will be held in person at the charity offices in London on the 21st and 22nd August with travel reimbursed
As Digital Communications Officer your core responsibilities will include:
- Creation of engaging, accessible and inclusive digital content to promote the charity's services and campaigns, upholding their brand identity across all digital channels.
- Filming, photographing, creating, and scheduling organic and paid digital media content.
- Collaboration with internal and external stakeholders to tell impactful, human-centered stories from members and stakeholders.
- Leading on social media strategy and daily activity across social media platforms, identifying opportunities for storytelling and member engagement.
- Maintaining, improving and optimising the charity's websites using WordPress, ensuring SEO optimisation and user-friendly design.
- Support on the delivery and tracking of the charity's annual communications plan across target audiences.
- Creating and maintaining resources such as; news posts, articles, case studies, infographics, images, vlogs and blogs for the website.
- Support with email communications including newsletters and email communications using tools like Bee Pro and Marketing Cloud.
- Identification and implementation of improvements to enhance marketing effectiveness; including staying up-to-date with the latest trends, innovations and practices in web design and digital communications.
- Provision of analysis and reporting to support decision-making, collaborating with colleagues to maintain data quality.
- Conducting market research and gathering member and customer feedback to inform future marketing strategies.
- Analysis of digital performance using tools like Google Analytics, Hootsuite Meta Business Suite, and Marketing Cloud Account Engagement email reports to inform strategy.
We'd love to hear from candidates with the following skills and experience:
- Strong experience in a digital communications or marketing role, ideally in a similar sized organisation with a social purpose. Commercial B2B experience is desirable but not essential.
- Proven ability to plan and deliver digital campaigns across social media, websites, and email.
- Strong copywriting, editing and storytelling skills with a flair for creative communication.
- Experience creating a range of digital content including video, infographics and blogs.
- Confident using digital communications tools including Hootsuite, WordPress, Salesforce or other CRM, and ideally Marketing Cloud Account Management
- Strong analytical skills with the ability to use data to inform decision making.
- Excellent organisational skills and the ability to manage multiple priorities.
- A collaborative approach with strong interpersonal skills and stakeholder engagement experience.
- A commitment to social justice, equity, diversity and inclusion.
If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Charity People are thrilled to be partnering with the a well renowned institute for the prevention of blindness in their search for a Head of Fundraising and Partnerships - a pivotal role that will lead the development and delivery of a crucial fundraising programme, with a strong focus on Trusts and Foundations and collaborative funding opportunities.
"Over 1 billion people, live with vision loss that could have been avoided or treated.
Public health challenges at this scale, require collective action by governments, private sector, civil society and the public.
We hold the collective power and influence to work with leaders, funders and governments around the world to ensure eye health gets the political, health and development priority it needs. Eye health is not an optional extra. It is vital to ensuring people reach their full potential at school, at work and beyond.
We have significantly increased our income, reach and impact over the last 5 years - and we have big plans to continue to accelerate action to end avoidable sight loss by 2030. As our new Head of Fundraising and Partnerships your experience, expertise and relationship building approach will be key to us achieving our income goals."
Nick Parker Director of Development and Operations at the charity
This is a unique opportunity to join a mission-driven organisation that brings together a powerful network of over 250 member organisations working to end avoidable sight loss worldwide. As the Head of Fundraising and Partnerships, you'll play a key role in supporting the institution's global advocacy, campaigns, and knowledge workstreams by building strategic partnerships to secure new philanthropic income streams.
The Role
- Permanent, full-time
- Salary: £65,000 - £75,000 per annum
- Location: UK (with London HQ)
- Flexible working
- Generous holiday entitlement and benefits package (30 days annual leave)
- Opportunity to travel overseas for key international events
- Interviews scheduled for 24th and 25th July
This is an exciting opportunity to shape and lead a global philanthropic campaign. You'll work closely with the institution's member organisations to identify and deliver joint funding opportunities, while cultivating high-value relationships with institutional funders and high net worth individuals. Your work will directly support the institution's strategic priorities and help drive meaningful change in global eye health.
Key Responsibilities:
- Lead the strategy and delivery of new philanthropic income streams to support our core work.
- Develop and launch a new global fundraising campaign, to reach new donors and supporters.
- Undertake the research needed to identify potential donors, networks and synergies to our work and that of our members.
- Develop strong and impactful cases of support and funding applications.
- Build effective partnerships with the institution's member organisations to unlock joint funding opportunities.
- Cultivate and steward high-value relationships with institutional funders and high net worth individuals.
Top 3 priorities for the first 6 months
- Develop and launch a new global fundraising campaign.
- Build effective partnerships with member organisations to unlock new joint funding opportunities to support our regional and global activities.
- Review and update our cases for support, prospect identification and cultivation approaches.
About You
We're looking for a visionary and experienced fundraiser who can:
- Demonstrate a strong track record of securing major gifts from Trusts, Foundations or other sources.
- Build and maintain trusted strategic relationships with internal and external stakeholders.
- Communicate with clarity and impact, both in writing and in person.
- Navigate complex organisational relationships and manage multiple priorities with professionalism.
What's on Offer
- The opportunity to lead a new global philanthropic campaign.
- A flexible, inclusive, and collaborative global working culture.
- Access to networks and resources that support your personal and professional wellbeing.
If this role inspires you to make your next career move, please get in touch with Kevin at Charity People to find out more about how to apply.
Closing date: Monday 21st July
Interview Date: 24th/25th July
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Location (UK): Office Hybrid* - London/Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full time, 35 hours per week
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re seeking a Media and PR Assistant to join our busy press office working to grow the charity’s profile and media reach. This role would suit a team player with a proactive attitude who has a keen interest in, and knowledge of, the media. Strong communication skills – both written and verbal - are a must.
About the role
As the Assistant PR and Media Officer, you will work across the media and PR team to support the delivery of impactful media coverage that will build understanding of the issues affecting people with arthritis, increase awareness of Versus Arthritis and drive change.
This will include acting as a point of contact for journalists seeking information and working with colleagues across the charity to provide timely and accurate comment, requiring occasional out of hours work. As well as responding to reactive media enquiries, you will have the opportunity to help deliver proactive media work and write press releases.
Central to increasing awareness and understanding of arthritis is through sharing the experiences of people with lived experience. Alongside the Stories Officer, you will support people to share their stories with media and help manage these important relationships.
A key part of the role is to provide administrative support and to lead on media monitoring and evaluation, ensuring this supports team performance and learning. We’re a friendly and supportive team, keen to help you progress and thrive.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience writing in different styles and producing content for different audiences.
- Excellent written and verbal communication skills.
- Confident working with internal and external stakeholders at different levels.
- A proactive, ‘can do’ attitude and desire to learn and develop.
- The ability to work on different priorities and manage time effectively to meet deadlines.
- An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of the advertised date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview dates are to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
WaterAid is exclusively partnering with Robertson Bell in their search for a Senior Finance Business Partner to join their high-performing team on a permanent basis, in this newly revamped role. WaterAid is the largest international not-for-profit organisation, focussed solely on making sustainable clean water, decent toilets and good hygiene normal for everyone, everywhere.
This role will be a key strategic advisor and responsible for high-level planning conversations to WaterAid UKs largest income generating Directorate: Communications and Fundraising. As the Senior Finance Business Partner, you will be responsible for helping shape the strategic direction of fundraising team. This is a high-profile role, enabling Water Aid UK’s senior leadership to deliver and support the delivery of WaterAid’s ambitious programmatic activity.
The organisation:
Collaboration is at the heart of everything WaterAid does. They work in alliances. Over the next decade, together they will reach hundreds of millions more people so that whole communities can live healthy lives and build better futures. Together with their supporters and partners around the world – from the smallest neighbourhood groups to the largest multinationals – they have reached close to 30 million people with clear water and 30 million with decent toilets. Good hygiene is now a part of everyday life for 27.8 million people.
To make lasting change happen on a massive scale they show decision makers how it can and should be done by influencing them to act. WaterAid link policy makers with communities and local partners and change attitudes and behaviours. They persuade governments, donors and financial institutions to invest in basic services and rally support from people and organisations around the world. They will keep working towards their mission until they are no longer needed.
The key duties of the Senior Finance Business Partner are as follows:
- Owning relationships with key senior stakeholders within the Communications and Fundraising Directorate.
- Regularly engaging on strategic long-term decision making and providing relevant financial data to key decision makers.
- Work with the directorate to build realistic and detailed financial plans.
- Own directorate specific timelines for delivering financial forecasts and budgets.
- Work with Head of Management Accounting to build a consolidated picture for WaterAid UKs performance for the Executive Director Team.
- Collaborate on the building and maintenance of automated reporting for directorate on PowerBI.
- Regularly engage with budget holders to ensure that spending and income is on track against plans.
- Ensure CRM data is complete and accurately reflected in the month end close position.
- Oversee the monthly recording of both unrestricted and restricted income streams.
The successful candidate will have:
- Completed a professional accounting qualification or be part-qualified with relevant professional experience.
- Experience of strategic partnering senior stakeholders (ideally at Executive Director level) along with senior leadership teams.
- Ability to analyse large quantities of data with a view to identifying trends and key drivers.
- Adaptability to build effective working relationships with both finance and non-finance colleagues and work in a collaborative way.
- Excellent communication skills, both oral and written.
- Experience of managing finances within a fundraising directorate (Desirable).
- Knowledge of international development issues and the sector (Desirable).
Please note that this role required a minimum of 40% of working time to spent face-to-face in their Canary Wharf offices.
The deadline for applications is on Sunday 20th July, with first stage interviews due to take place the week commencing 28th July. CVs will be under continuous review in advance of this date so submit your application today via Robertson Bell to ensure you don’t miss out!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Help shape a future where fewer people die by suicide
At Samaritans, our vision is that fewer people die by suicide. Our ambition is to see rates decline to the lowest ever recorded rates in the UK and Ireland.
As our next Assistant Director of Policy, Practice & Influencing, you’ll ensure our strategy and plans for policy, public affairs, campaigns, and industry partnerships help our work towards make this ambition a reality.
This is a rare opportunity to shape national and sector-wide policy at a time when suicide prevention has never been more urgent. Working closely with the Executive Leadership Team and leading a high-performing team across policy, public affairs and industry partnerships, you’ll set the strategic direction for our influencing work.
This is a high impact senior leadership role with strategic responsibility for influencing Westminster government, industry, and media. We’re looking for a confident strategic thinker and values- led leader, someone who brings clarity, compassion and credibility in equal measure.
You’ll be a visible ambassador, trusted adviser, and systems thinker, someone who can help shape our Influencing function to be able to drive forwards progress with our mission. You’ll help us build new partnerships, and ensure our voice is not only informed by evidence, lived experience, and practice, but is far reaching and amplified ensuring that Samaritans remains at the forefront of influencing much needed change for the future.
Full outline of the role available in the Job description file here.
Contract Terms:
- Initially a 12month fixed term contract
- £75,000 - £80,000 per annum with Benefits
- We’re open to how this contract is worked, our full time hours are 35 hours per week, but we are passionate about flexible working, and would support you to work part time, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office with a blend of home working and access to work from our offices in Ewell and London Bridge.
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
What you'll lead:
- Reviewing our function and developing the delivery of our policy and influencing strategy to drive systemic change in suicide prevention
- High-performing teams covering policy, public affairs and industry practice
- Strategic stakeholder relationships across Government, NHS, regulators, industry and third sector
- Ground-breaking thought leadership, advocacy, and responsible media influence
- Integration of lived experience and insight into all influencing activities
About you:
You’re an experienced senior leader in public affairs, policy, or advocacy, with a track record of influencing change at national level. You bring clarity, compassion and credibility to every conversation. You understand the power of collaboration and storytelling, and you’re driven to create lasting impact.
Your experience includes:
- Leading multi-disciplinary influencing teams
- Shaping high-quality policy and public affairs strategies
- Navigating complex political and stakeholder environments
- Embedding equity, diversity, and inclusion in all areas of your work
- Making evidence-based decisions underpinned by research and real-world insight
- Inspiring engagement and bringing your team with you on the journey to contribute to your vision for the future.
Why Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Ready to lead change and help us save lives?
If you’re a strategic, compassionate leader with a passion for influencing policy and practice at the highest levels, we’d love to hear from you.
To apply, please complete the application questions including those outlined below, and submit your answers along with your CV and an optional brief supporting statement.
- Why do you want to work for Samaritans leading our influencing work and what do you think might be challenging about the topic? 300 words max
- How would you go about creating a culture of influencing within the organisation and what success have you had of doing this? 300 words max
- Tell us about a time when you've developed and delivered an influencing strategy - what impact did you have and what learnings were there? 300 words max
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am, Monday 28th July
Interviews:
Virtual interviews will take place on the 11th and 12th August.
Informal second stage interviews will be held in person at our offices in Ewell on the 13th August. Those invited to attend will be informed on the 12th August. Unfortunately due to staff holidays we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
North West Air Ambulance is a hugely reputable and remarkable charity, which provides enhanced pre-hospital care needed to make a lifesaving difference. They quite simply bring the hospital to the patient, regardless of their location across the North West!
“There’s no doubt the North West Air Ambulance Charity saved my life. Without the care they provided so quickly at the scene, before airlifting me to the Royal Preston Hospital, it’s unlikely I would have survived.” (patient)
Do you want to Join a lifesaving crew and form part of the passionate, driven and talented Income and Engagement team that raise funds to keep this life saving service running?
The Role
This is a fantastic opportunity to deliver the community fundraising strategy in the South Lancashire region. You will report into the Senior Regional Fundraiser and focus on building strong relationships with existing supporters, as well as recruiting new support to maximise fundraising activities and income.
Main duties and responsibilities:
- Develop and implement a local fundraising plan to maximise income generation across the designated geographic area.
- Ensure all activities are delivered within budget, achieving agreed ROI and making sure they are in line with the organisation’s values and ethos.
- Support the wider team to achieve income budgets and agreed objectives in line with the overall fundraising strategy.
- Research, identify and develop long term partnerships with appropriate groups and associations, individuals and volunteers at a local level, offering excellent donor stewardship
The Person
We are ideally looking for someone who has experience in a Community Fundraising role with previous knowledge of working to targets. However, NWAA are flexible and will consider applicants with the relevant transferable skills.
Most importantly you should have excellent written and verbal communication skills, be able to build long lasting relationships, and have the ability to engage with a wide range of audiences. In addition experience in developing and delivering plans, managing budgets and financial forecasting would be advantageous as well as working with databases.
The team at NWAA are motivated, with an ambitious can-do attitude. If you think you can make a difference and be part of the inspirational team that drives the future growth at NWAA, we would love to hear from you!
Please note that this role will require a full UK driving license, and access to your own vehicle.
Why NWAA?
NWAA is a widely recognised charity that has a huge impact on saving lives. Now is an especially important time, as the charity celebrates its 25th anniversary and moves forward with its future 5-year strategic plan. This role offers the opportunity to build a career within the charity. There will be huge scope to learn and grow as part of an incredibly supportive, collaborative and fun team.
On top of this, the charity’s benefits include:
- 25 days annual leave + bank holidays
- Can buy up to an additional 5 days annual leave (once passed probation)
- Extra days holiday up to an additional 3 days based on length of service (must qualify by April for leave provision)
- 6% Employer Contribution to pension – Royal London is the provider
- Sick pay
- Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
- Life Assurance
- Cycle to Work Scheme
- On-site parking
- Site Induction and yearly staff conference
- Medicash and Perk at Work also come through Medicash
- Blue Light Card
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time (although flexible working patterns will be considered) and offers the opportunity to work flexibly from the charity's offices based in Knowsley and Barton, as well as across the region, and from home.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information,
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.