• Are you looking for volunteer roles ?

    Go to volunteering section

335

Researcher jobs in lambeth, greater london

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Closing tomorrow
Dogs Trust, The Angel (On-site)
£52,000 per year
Are you a strategic, insight-driven marketing leader who’s passionate about improving customer experiences?
Posted 2 days ago
Top job
Alliance for Youth Justice, London (Hybrid)
£33516 per annum for a 28 hour week (£41895 per annum pro rata)
Interim Policy Manager — Help us drive change in youth justice!
Posted 2 days ago
Closing in 7 days
Royal Free Charity, London (Hybrid)
£31,500 - £33,570 per year
Posted 2 weeks ago Apply Now
Brent Centre for Young People, Greater London (On-site)
£35,000 - £40,000 per year
Seeking a Communications & Marketing Officer to design & implement a strategy to boost BCYP’s brand & support the efforts of clinicians.
Posted 1 day ago
Business Launchpad, London (Hybrid)
£35,000 - £40,000 per year ( based on experience)
Join Business Launchpad as Fundraising Manager, turn passion into impact and empower the next generation of young entrepreneurs.
Posted 1 day ago Apply Now
Closing in 5 days
Muscular Dystrophy UK, Remote
£33,000 - £35,000 per year
We're looking for a Community Fundraising Manager - Scotland
Posted 2 days ago Apply Now
Social Development Direct, London (Hybrid)
£80,000 per year
Posted 3 days ago
St Giles Trust, Camberwell, England (Hybrid)
£45,000 per annum (Inside M25) / £42,000 per annum (outside M25)
Posted 1 day ago
Closing in 4 days
Médecins Sans Frontières/Doctors Without Borders (MSF), London (Hybrid)
£40,682 per year
Posted 1 week ago
Page 4 of 23
The Angel, Greater London (On-site) 5.42 miles
£52,000 per year
Full-time
Permanent
Job description

Dogs Trust is looking for a Consumer Insights and Customer Journeys Lead to head up a team focused on understanding our audiences and optimising their end to end journeys across every touchpoint. You’ll use insight to shape campaigns, and help deliver our mission of giving every dog the life they deserve. 

What does this role do?

As Consumer Insights and Customer Journeys Lead you will:  

  • Lead and develop a high-performing team, setting a clear vision for customer insight and journey optimisation across Dogs Trust. 
  • Oversee audience research and data analysis, implement whole organisational segmentation,  turning insights into actionable strategies that enhance marketing and operational effectiveness. 
  • Champion a data-driven, customer-first culture by embedding insight into decision-making and improving experiences across all touchpoints. 
  • Map and optimise key customer journeys, identifying opportunities to reduce friction, improve engagement, and drive meaningful outcomes. 
  • Collaborate cross-functionally, set KPIs, and regularly report on the impact of insights and journey initiatives to senior stakeholders. 

Could this be you?

With extensive commercial experience leading and developing high-performing consumer insights and customer journey teams, with a focus on data and insights, you will have a proven track record of developing and implementing successful audience segmentation and customer journey strategies.  You will also have a deep understanding of quantitative and qualitative research methodologies.  You will be an exceptional communicator with strong stakeholder management skills and an ability to translate and communicate complex data into clear, actionable insights. 

What do we do?

The Consumer Insights and Customer Journey team sit within Marketing and Communications under Marketing Strategy and Planning. Working alongside strategic communications experts within Marketing Strategy and Planning, the Consumer Insights and Customer Journey team is responsible for developing a deep understanding of Dogs Trust's audiences through segmentation, research and data analysis to inform the development and implementation of our external communications and customer journey planning.   

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 23 September 2025
Closing date: 26 September 2025 at 15:55
Tags: Communications, Project Management, Qualitative, Quantitative, Strategy