Researcher jobs in mitcham junction, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This new role will be part of our Supporter Engagement team, which includes Special and Challenge Events Fundraising, Community Fundraising, Individual Giving and Supporter Care. Our Special Events programme has expanded significantly in recent years, and we
have ambitious plans as part of our new three-year strategy. As part of this, we organise a diverse range of fundraising events, including a Comedy Night, Garden Party, Sports Quiz, Carol Service and Gala dinner.
Working closely with the Head of Supporter Engagement, the Special Events Officer will play a key role in developing and managing our special events programme. This includes overseeing multiple aspects of event planning and execution, collaborating with the Marketing and Communications team to produce high-quality event materials and ensuring that every event runs smoothly. Additionally, you will help manage key relationships and maximise fundraising income.
A key focus of this role will be leading the organisation of our annual Carol Service at St Margaret’s Church, Westminster Abbey, while also exploring opportunities to develop a new special event that diversifies our income streams and broadens our audience.
You will also stay ahead of industry trends, conducting competitor research and analysis to ensure our events remain innovative, competitive, and appealing to supporters.
Main duties
- Supporting the co-ordination and delivery of our special events programme.
- Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
- Work closely with the Marketing and Communications team to produce event materials including event programmes.
- Support the Philanthropy Officer with the organisation of our annual cultivation event.
- Support the Head of Supporter Engagement to identify opportunities for income growth from special events with the view to develop a new Special event within the portfolio.
- Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.
Key responsibilities
- In conjunction with the Operations Coordinator Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience
- Experience of supporting or delivering special events.
- Experience of recruiting new fundraisers and providing excellent stewardship.
- Creative thinker with the ability to take the lead, initiative and problem solve.
- Understanding of how to use insight, data and market trends to identify opportunities
and make recommendations. - Experience of tracking income and expenditure targets.
- Working in the charity sector.
Desired knowledge
- Special events, fundraising and trends.
- Digital fundraising and online fundraising platforms.
- Excellent organisation & time management skills.
- Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
- GDPR and all relevant fundraising regulations.
- Shared passion for the work of The Passage.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re delighted to be partnering with one of the UKs best established and well-known charity brands to recruit a strategic and driven Philanthropy Lead.
This is a fantastic opportunity to take ownership of a high-value portfolio, working with a broad range of major donors, trusts and foundations, senior volunteers, and influential stakeholders. You’ll play a vital role in delivering significant income through thoughtful, tailored engagement and stewardship strategies that inspire transformational, multi-year giving.
The role will focus on growing and diversifying their network of major supporters—delivering six- and seven-figure gifts through proactive relationship management, strategic donor engagement, and collaborative internal working. You’ll work closely with senior leaders, Trustees, and external partners to enhance the philanthropic impact and build long-term partnerships that align donor ambitions with the organisation’s goals.
Key Responsibilities
- Manage a portfolio of high-value donors and prospects, including HNWIs, trusts and foundations, and senior figures such as Ambassadors, Trustees, and the President
- Identify and cultivate new supporters through targeted prospecting, research, events, and networks
- Develop and deliver an engaging stewardship and cultivation programme to foster lasting relationships and secure long-term, transformational gifts
- Collaborate with internal colleagues to shape compelling, tailored cases for support that reflect donor motivations and strategic priorities
- Build strong cross-organisational relationships to ensure cohesive, donor-centred experiences
- Champion a data-informed approach to donor management using CRM and internal systems to track pipeline activity and support reporting
- Represent the philanthropy function across the organisation, championing best practice and ensuring high-value fundraising is embedded and supported
- Ensure compliance with fundraising legislation and maintain the highest standards of ethical fundraising
Key Skills and Experience
Essential
- Significant experience managing major donor and/or trust relationships at six- and seven-figure levels
- Strong track record of securing high-value gifts and meeting or exceeding income targets
- Expertise in developing compelling, high-quality fundraising proposals tailored to donor needs
- Excellent interpersonal and influencing skills, with confidence engaging senior stakeholders
- A strategic, creative thinker with an entrepreneurial mindset and solution-focused approach
- Strong written and verbal communication skills, with a sharp eye for detail
- Highly organised, adaptable, and able to manage competing priorities in a fast-paced environment
- Confident using CRM systems to manage pipelines, analyse data, and support donor stewardship
Desirable
- Experience working with senior volunteers or philanthropic advisers to increase income and influence
- Collaborative, team-oriented approach with the ability to align across departments
- Financially literate and able to interpret complex impact or income data to inform donor discussions
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Charity People is delighted to have partnered with The Passage to find a new Trusts and Foundations Manager to join their brilliant, passionate team.
The Passage are an incredible London charity providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. In 2024-25, they supported over 2,000 people experiencing, or at risk of, homelessness.
This permanent role is based in Westminster, London and comes with a salary of £41,438 (inclusive of London weighting). They have an excellent benefits package including: 34 days holiday (incl Bank Holidays); subsidised gym membership; employee assistance programme; dedicated Equality Diversity and Inclusion Working Group; and enhanced maternity, paternity and shared parental and adoption policy.
About the Role
This is a key role at a time of growth and opportunity, as The Passage implements their new three-year strategy, The Art of the Possible, focused on three core objectives: preventing, convening, and sustaining. These objectives will be underpinned by a commitment to collaboration.
This role will lead on cultivating and managing relationships with a diverse portfolio of charitable trusts and foundations, driving sustainable income through strategic prospecting, compelling funding proposals, and exemplary stewardship. Working closely with colleagues across the organisation, you will develop innovative bids aligned with The Passage's services and strategic goals, ensuring accurate and timely reporting to funders. You will also support budgeting and performance monitoring, contribute to income forecasting, and maintain detailed records using Salesforce.
This role is key to securing long-term support and deepening engagement with funders to help expand The Passage's impact.
About You:
We're looking for someone who's experienced in trusts fundraising and brings genuine passion about the work of The Passage. With a talent for storytelling, you'll craft compelling funding proposals and manage relationships with both new and established funders: You should be able to clearly demonstrate:
- Proven track record of securing income from trusts, foundations, and grant-making bodies
- Skilled at writing compelling funding applications and proposals tailored to specific projects
- Confident in identifying and cultivating new prospects, turning them into long-term supporters
- Strong relationship-building and stewardship skills to inspire and retain donor support
- Analytical and detail-oriented, with experience in prospect research and data analysis
- Comfortable preparing accurate monitoring and evaluation reports
- Proficient in using fundraising databases and digital tools
- Strategic thinker who also enjoys hands-on delivery and collaboration across teams
If this incredible Trust and Foundation Manager role inspires you, please contact who can tell you more and how to apply.
Closing Date: COP Thursday 26th June
1st Stage Interview: W/C 30th June
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Shop Manager - Nork
You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops Raffle sales targets through involving the shops team.
- To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- To source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in sorting and lifting of stock.
Interview Date: to be confirmed
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Fixed-term contract for 3 years
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role summary
This role will provide support across all the Education Development Team (EDT) funding streams and to the wider organisation, including informing and delivering our approach to all stages of the grant funding cycle including:
- Fund Design
- Application & Assessment
- Contracting & Onboarding
- Delivery & Performance Management
- Evaluation
As a Data and Fund Analyst within our Education Development Team, you'll play a pivotal role in maximising the impact of initiatives that transform young people's career opportunities across the country. This position blends analytical expertise with relationship management, allowing you to directly influence how funding creates meaningful change in education.
You'll work on four funded programmes, both new and existing, with the opportunity to see the full lifecycle of impactful programmes, from helping design data-driven funding approaches to analysing outcomes that demonstrate real-world benefits for young people facing barriers to their progression. By collaborating with diverse stakeholders including funders, delivery partners, and education leaders, you'll build a comprehensive understanding of what works in career education while developing transferable skills in data visualisation, evaluation, and project management.
If you're passionate about using data to drive meaningful social impact and seek a role where your analytical skills directly contribute to educational improvement, this position offers both professional growth and the satisfaction of making a genuine difference.
Essential criteria:
- Either relevant training/work experience within numeracy/data analysis or relevant degree
- Demonstrable understanding of the principles of good grantmaking
- Previous experience in project management
- Demonstrated ability to translate complex technical concepts to non-technical audiences
- Strong Microsoft Office skills, especially Excel required. Additional capabilities in statistical or data visualisation software preferred
- Experience of stakeholder or account management
- Experience working independently towards agreed deadlines
- Experience of collaborative relationship management
Desirable:
- Previous experience in grant fund management
- Previous experience in contract management/quality assurance systems
- Understanding of the fundamentals of data protection
To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile?
- Why would you like to work for Careers and Enterprise Company?
Closing date: Midnight on Monday, 23rd June 2025.
We are seeking an employment law adviser to fill the post of National Officer Employment Law. As a professionally qualified Solicitor or Legal Executive with 2 years post-qualified experience you will lead our legal team and provide professional legal advice on employment law matters. The National Officer Employment Law role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- London Starting salary: £63,279 p.a. rising to £72,098 p.a. or Regional Starting salary: £58,877 p.a. rising to £67,689 in annual increments
- London or Region
Successful candidates for the National Officer Employment Law will be able to demonstrate:
- Proven experience in employment law and legal management.
- Strong leadership and people management skills.
- Excellent communication and negotiation abilities.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage complex legal issues.
The main duties of the National Officer Employment Law role include:
- Delivering expert legal guidance and representation on employment law issues.
- Conducting legal research, drafting claims, and other legal documents.
- Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals.
You will be committed to developing your team, through training, appraisal and the use of technology and you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential for the National Officer Employment Law role.
Closing date: at 12 midday on Friday 13 June 2025
Interviews will be held by Zoom: Wednesday 2 July 2025
Selected applicants may be invited to a second interview on Friday 4 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: NATIONAL OFFICER EMPLOYMENT LAW
Ref: 0325
Grade: Band 5, London or Region
Salary:
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23 -19
Regional Spine points £58,877 p.a. rising to £67,689 p.a.
Location: London/Region
Purpose of the job:
To lead on and deliver professional legal advice, guidance, and representation on employment law matters to the Senior Management Team, Staff, NEC and members.
To undertake a management role with direct responsibility for two Legal & Employment Rights Managers (Senior Paralegals).
Responsible to: Band 6, Head of Legal & Equality
Responsible for: Band 4 Legal & Employment Rights Managers (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1.Key areas
- Conduct legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Provide legal advice to SMT, NEC, members
- Negotiate settlements on behalf of PCS members
- Keep up to date with new developments in employment legislation
- Provide employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Contribute to the development of the Unions policy objectives including the PCS planning process
- Provide leadership in delivering the unions Legal and Employment Rights strategy
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2.People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3.Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4.Casework Management
- Advise in the handling of personal casework
- Liaise with Solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5.Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6.Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7.General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: NATIONAL OFFICER EMPLOYMENT LAW
Ref: 0325
Date: May 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualified Solicitor/Legal Executive with 2 years post-qualified experience
EXPERIENCE
- Proven experience in employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- High level project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The Royal Osteoporosis Society – Director of Income and Engagement
Location: Dependant on distance, the role will be either fully remote with occasional travel to the Bath office (around once per quarter), or hybrid for those based nearby.
Salary: £102,000 per annum.
Contract: Permanent, full-time hours.
The Royal Osteoporosis Society (ROS), the UK’s largest national charity dedicated to improving bone health and beating osteoporosis, is seeking a bold and dynamic fundraising and communications leader who can drive transformative income growth and galvanise public engagement.
Half of women aged over 50 live with osteoporosis, plus a fifth of men. The condition causes bones to break (fracture) following everyday occurrences – e.g. sneezes, coughs and falls. Fractures are the fourth worst cause of disability and premature death, but most people with osteoporosis are undiagnosed.
ROS works to improve diagnosis and access to care for the unacceptably high number of people whose lives risk being destroyed by this highly treatable condition each day. They equip people with practical information and support to take action on their bone health and, working with healthcare professionals and academics, influence and shape policy and practice at every level. The charity’s research arm is investigating new diagnostic approaches, including the world’s first screening programme, as well as novel treatments to beat osteoporosis for good.
This is a pivotal time for ROS as they aim to seize on momentum garnered from half a million people checking their risk, two national media partnerships, a groundbreaking Ministerial pledge to roll-out early diagnosis clinics to every area, and more people than ever engaging with their services. They aim to lead a movement for change around bone health similar to those that have gained widespread attention by menopause and prostate cancer campaigners.
To capitalise on this momentum and as the charity prepares for its 40th anniversary, the time is right for ROS to step up fundraising and public engagement to address one of the most urgent threats to people living well in later life and meet the charity’s vision - No more broken bones, no more broken lives. To achieve this, the ROS Board has committed to investing up to 80% of annual designated spent into developing fundraising every year up to 2030.
To deliver on this investment, the ROS team is seeking a creative and inspiring fundraising and communications leader who can build strong partnerships, harness digital innovation and create and deepen supporter journeys to convert awareness into long-term support.
As well as driving the delivery of a transformational audience-centric growth strategy, the role-holder will also be responsible for building a powerful organisational brand to reflect ROS’s vision and impact, as well as compelling communications and media plans to drive momentum. They will lead and motivate a high-performing team, as well as embedding a fundraising culture across the organisation and acting as a key ambassador for the cause.
The successful candidate will have a strong track record of senior leadership experience and possess outstanding business acumen. They will have proven success in developing and delivering income generation and communication strategies within the health or not-for-profit sector. They should also have extensive experience of setting and delivering an organisational income development vision and securing buy-in from colleagues at the most senior level. Experience in building and maintaining a strong brand profile and of driving impactful communications and PR to underpin income generation will be essential, as well as the ability to work collaboratively across department boundaries and externally to achieve organisational goals. Finally, they will have a ‘can do’ personality with the gravitas, energy, creativity and solutions-focused mindset to drive transformative income growth.
ROS has made osteoporosis one of the most prominent health conditions on the national stage, but there is so much more to be done to address the enormous unmet need in the NHS for people living with this devastating condition. This is a unique opportunity to join an ambitious charity and play a pivotal role in helping them directly change the trajectory of public health in the UK.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Wednesday 18th June, 9.00am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Position:
To provide urgent information, advice and guidance support for individuals in dealing with complex interlinked issues through intensive 1-1 personalised support service. Ensure clients are equipped with the knowledge and understanding needed to make a tangible, material difference to their lives. Ensure excellence in project and service delivery throughout the Information, Advice and Guidance service and deliver work as an integral part of the organisation.
Responsibilities/ Core Duties:
To provide a support service through 1-1 interview sessions, telephone contact, face-to-face and in-depth support with follow-up and record keeping. This post primarily involves providing focused support to help individuals deal with urgent financial, housing, health and benefits issues and provide ongoing support often acting as a conduit, with liaison, advocacy and referral to specialist agencies in health, housing, finance and debt advice, counselling, benefits, domestic violence, immigration and other legal matters. The post-holder must support Nova’s aims, objectives and ethos for clients, staff, senior managers and trustees.
Please provide a CV and covering letter explaining your suitability for the post and motivation for the role. Applications without a covering letter will not be reviewed.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Job overview
Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.
You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.
We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.
In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Build on your Charity Career with this Activity based role
This is a part-time role of 3 days per week in a well-established charity based in Twickenham. This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.
Richmond Carers Centre has the mission to help unpaid and family adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As the Adult Carers Activities Coordinator, you will directly deliver our leisure break activity and training programmes. You will plan, deliver, promote and review a programme of activities for adult carers, including outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. The core aim of the activity programme is to provide carers with a much needed break from their caring responsibilities, in a safe and social environment where they can meet other carers and focus on their wellbeing.
You will be someone:
- Who works in a person-centred way.
- Has outstanding organisational skills and plans and budgets well
- Is creative and is an innovative thinker
- Has experience of leading/planning activities across a range of subjects/activities
- Builds relationships both within the team and with external providers
- Communicates well by phone and in person
- Has experience of working with clients who have support needs
Main Duties include:
- To coordinate and deliver an established activities programme for adult carers with the aim to provide them with a break from their caring role and socialise with other carers to help reduce their isolation.
- To coordinate and deliver a training workshop programme to provide carers with information and advice to support them with their caring role and opportunities to learn.
- To work with relevant professionals to deliver a programme of wellbeing activities, including yoga, Pilates and complementary therapies.
- To recruit, train, support and manage volunteers and paid sessional staff to contribute to the delivery of a selection of the activities and workshops.
- To research and continually develop the activities and training programmes to ensure it is responsive to carers needs.
- To create promotional material to promote activities and training opportunities to carers registered with Richmond Carers Centre.
- To work with Adult Carers Support Team Leader to ensure activities are within budget, achieving targets and meeting the requirements of funders.
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in activity planning in the public or private sector
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Email application documents to Beth Tingley, Adult Carers Support Team Leader (documents can be downloaded on our website). If you would like to talk more about this vacancy, please call Richmond Carers Centre and ask to speak to Beth.
Closing date: Sunday 29th June 2025
Shortlisting date: w/c 3rd July 2025
Interview dates: w/c 14th July with provisional dates allocated to Monday 14th and Wednesday 16th July and w/c 21st July with provisional date allocated to Tuesday 22nd July
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Hours of work: 15 hours per week, opportunities to work flexibly. Ad-hoc, evening, and weekend work will be required on occasion.
Salary: £30,706 FTE per annum (including London Weighting). Pro rata: £12,282.40
Place of work: L’Arche London Office, 9-13 Norwood High Street, SE27 9JU
Contract type: Fixed term (until August 2026), extension subject to funding
Closing date: Sunday 6th July at 23:59
Are you passionate about people and community? Join L’Arche as our Volunteer Coordinator and play a key role in nurturing and growing our vibrant team of 60 volunteers.
Main purpose of the role
In this rewarding role, you'll build on the work of your predecessor to support current volunteers, welcome new ones, and help shape a positive, inclusive experience across the Community.
You’ll work closely with our leadership team to:
- Identify volunteer needs in the Community;
- Coordinate our accompaniment programme of volunteers offering reflective 1-to-1 conversations with members to support and develop their roles in L'Arche;
- Ensure our volunteers are well-supported in their journey.
- Maintain essential records and DBS checks as part of the HR team to ensure regulatory and L'Arche standards;
This position does not offer visa sponsorship and is best suited for a candidate already located in the London area.
ESSENTIAL CRITERIA:
- Excellent communication skills, both written and verbal, and the ability to build working relationships with colleagues across L'Arche;
- Be confident in talking to new people about l'Arche and building support for our mission;
- Be genuinely enthusiastic about attending and supporting Community events;
- Experience of working with volunteers and/or with an organisation supporting people with learning disabilities;
- Be open to holding a leadership position in a Community of people with and without learning disabilities that values nurturing each person's spirituality, celebrates Christian festivals, and has grown from Christian roots, while welcoming people of all faiths and none.
ABOUT L'ARCHE
At L'Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.
L’Arche London is a diverse community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. We are welcoming, kind, and committed to bringing out the best in each other. L’Arche has grown from Christian roots, we encourage one another’s spirituality in different forms, and we are deeply inclusive of people of all faiths and none.
Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated b the Care Quality Commission in England.
Are you inspired to bring your skills, experience and values to support our vision of a more human society?
A full job description and person specification can be found in the Recruitment pack.
To apply, please submit your CV and answer the questions from our online application form.
Closing date for applications is Sunday 6th July at 23:59
Please also read our privacy notice for job applicants.
As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about.
- Achieve professional qualifications while benefiting from exceptional training and development opportunities.
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work.
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Access to the Bike to Work scheme
REF-222 052
Our inclusive communities challenge people to think differently about disability

The National Youth Agency is looking for a new Administrator to join our Core Operations Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £25,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are seeking an experienced administrator to support the smooth running of our charitable work through a range of administrative tasks. You will join a committed, lively team working together to transform the lives of young people through the power of youth work.
This role will be responsible for providing an efficient and effective, day to day, administrative support function for the wider organisation.
We are looking for a friendly, professional, and enthusiastic individual with a broad set of administrative skills who can deliver an extremely high level of customer service to our stakeholders and colleagues. The role is extremely varied and an ability to multitask is essential.
This role would suit someone who is confident, flexible and has great communication and organisational skills.
We need a self-starter who enjoys a challenge, can hit the ground running and is able to work remotely. A key person in the office, you will help support the work of other team members and become a valuable asset to the charity.
Key responsibilities for this role will include:
- Co-ordination and arrangement of meetings and events.
- Acting as the point of contact for internal and external stakeholders ensuring all telephone and email enquiries are dealt with effectively and in a timely manner.
- Finance administration; supporting with processing expenses and the reconciliation of credit card payments.
- Create, maintain and update confidential records.
- Preparing reports, documents and presentations for internal and external meetings.
- Support meetings including providing agendas, minutes and briefing documents.
- Booking travel, accommodation and venues.
- Performing data entry tasks.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
REF-221644
The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.
Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.
Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.
The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform.
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221839
Variety is looking for a Corporate Partnerships Executive to support the development and delivery of our corporate partnerships portfolio and to support securing new partnerships. Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as we launch a three year strategy to drive ambitious growth, with a new Director of Fundraising in place. You will support the delivery and development of sector-leading partnerships.
You will play a key role in our collaborative and high-performing team, working across the fundraising team to develop corporate leads from our high profile events and supporters, support our existing partnerships and drive corporate engagement to achieve our goals.
About Variety
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.
KEY RESPONSIBILITIES
● Support the account management of corporate partnerships, delivering first class stewardship, increasing engagement and supporting delivery for maximum potential for Variety
● Research business leads to feed the corporate pipeline and new business approaches, identifying prospects
● Keep partnership account plans up to date including fundraising, communications, finance and impact reporting, ensuring we meet key deadlines
● Send fundraising materials to supporters and corporate partners to enhance staff fundraising and engagement
● Attend Varity fundraising and awareness events, maximizing engagement opportunities for corporate partners and building relationships with supporters, while working closely with the services and communications team
● Managing a portfolio of smaller partnerships, giving great stewardship and ensuring donations and fundraising come in as planned
● Support budgeting of income from partners and reforecasting income
● Support administration in fundraising including sending out materials, replying to general enquiries, creating proposals and invoicing partners
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy
● Represent Variety externally at events and cheque presentations
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience of two years working on a fundraising team
• Experience of attending events and representing a charity
• Experience of donor stewardship and excellent customer service
• Good writing and communication skills
• Good organisational skills and multi-tasking during busy periods
• Enthusiastic, energetic, self-motivated
• An understanding of corporate fundraising
HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on Monday, 16th June at 5pm with interviews taking place week commencing 23rd June.
We expect demand for this role to be high and will be shortlisting as applications arrive, and suggest early submission. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, Medicash scheme.
This is a hybrid role, working 3 days in the Central London office and 2 days working from home. Hours of work; 9am - 5pm
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221 931