Resourcing manager jobs in lisbon, lisbon
About the role:
Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.
In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.
You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.
You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).
As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.
This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.
About you:
- Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 1st June at Midnight
Interview Date: Tuesday 10th and Wednesday 11th June online via Microsoft Teams
PLEASE NOTE: We may invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. We reserve the right to close the advert if the position is filled before the closing date.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Westway Trust is seeking an experienced and enthusiastic Senior Manager - Community Engagement – to drive work to ensure we are strengthening and developing the Trust’s position within the North Kensington community.To ensure that we are doing as much as we can to engage with, support and involve the community in all that we do.To work with the communications team to ensure we are communicating the many opportunities we do and will offer for the community to engage with us.
You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.
Key responsibilities of the role include:
- To take responsibility for the development and delivery of the Trust’s community engagement activity.
- To take responsibility for the delivery of impact management in relation to the Trust’s Theory of Change (as outlined in our Horizon Plan.
- To be responsible for building and managing strategic partnerships.
- To be responsible for the impact measurement of the Trust’s engagement and consultation activities.
- To build and support a diverse range of Community Forums and Networks and ensure they are linked to the development work of the Trust.
- To ensure other pathways are in place to ‘listen to’ community voices.
- To ensure other pathways are in place for the community to engage with the Trust in line with our Community Centring ethos.
- To play an active part in delivering a Trust-wide Stakeholder Engagement Plan, including with responsibility for Member Organisations.
- To work with colleagues inside the Trust and externally on the development and innovation of grant making, capacity building, health, social justice and anti-racism.
- To be part of the Trusts effort in driving innovation, including engaging with the balance between social and commercial returns.
- To engage with the Board of the African Caribbean Cultural Centre, in line with Trust policy.
- To engage with the Steering Group of Bay 20 (or the equivalent), in line with Trust policy.
- To line manage a team of staff.
- To attend Executive Team as requested, Committees as required and provide reports and papers for Committees, line manager and the Board as required.
Knowledge and Experience:
Leadership responsibilities
- You will be an active member of the Trust’s Team, contributing in particular to the development and delivery of the property aspects of the Trust’s strategy, business plans and land-use priorities.
- You will attend the Board’s sub-committee and other meetings supporting effective Governance and management as required.
Essential
- Significant and successful experience of operating as a senior charity manager.
- A track record of working collaboratively with partners and stakeholders to develop successful partnerships and achieve joint success against shared objectives.
- Significant experience of community engagement and an ability to balance a range of competing or sometimes contradictory views to arrive at an appropriate compromise position.
- Strong written and verbal communication skills, with the ability to give compelling presentations to a range of audiences.
- The ability to be flexible and adaptable in response to developing priorities.
- The ability to be innovative and creative in order to arrive at practical solutions to sometimes complex issues.
- Experience of managing staff and supporting their development.
- Experience of managing resources and budgets.
- Strong interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment.
- Resilience, empathy, enthusiasm and determination to achieve results.
- Demonstrable understanding of commitment to, anti-racism and promotion of equality of opportunities, diversity and inclusion.
Ideally you will bring:
- A strong understanding of building regulations and best practice, and industry standards.
- An understanding of the local area.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 1 June when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for a relational person with good emotional intelligence and communication skills, driven and care about high standards of work. With a background in fundraising or external stakeholder relations, you will join our established team to build new relationships, increasing our Mid-level and Major donors.
The important stuff
Salary: from £35,000 dependent on experience
Contract: Full-Time, Permanent, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London. Core team office days are Monday, Tuesday and Thursday with flexibility on other weekdays
Closing date: Monday 2nd June
Interviews: First interviews will be held in-person on Thursday 19th June. Final interviews will be held online Wednesday 25th June.
Application pack: Have a look at our application pack for more information about the role and Resurgo.
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Excellent Health Insurance plan, including gym discounts and other perks
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support young people facing barriers to employment to enter work.
- Outstanding people skills; experience of relationship management within philanthropy, or a business development or client account management role.
- Strong written and verbal communicator including effective influencing and negotiation skills.
- Experience of developing and delivering operational plans to meet targets including running and hosting large and small events.
- Proven success of generating income, meeting targets or securing new business is desirable.
- An interest in research and data on the wider landscape that impacts young people facing barriers to employment.
Key Responsibilities
Relationship Management
- Develop and manage relationships with Resurgo’s major donors, asking for financial support at the right time.
- Create individual engagement and stewardship plans for existing major donors and new prospects, including in-person meetings, written updates and reports.
- Help to develop the mid-level giving programme by creating a stewardship plan and tailored written communication.
Prospects
- Develop and implement the prospecting strategy, attending networking
events, asking for introductions and being confident using LinkedIn to
look for new opportunities, identifying, researching and contacting
potential supporters. - Work with the corporate teams to cross-sell opportunities; identify and
further engage high level individuals within businesses and vice versa.
Events
- Assist with the planning and delivery of a variety of fundraising events,
working closely with the impact, communications and finance teams to
generate strong results. - Help to develop and deliver new strategic events to further engage
major and mid-level donors with Resurgo’s work.
Financial Management
- Help to monitor the major donor pipeline, regularly reporting on income and progress against targets and help with financial management using a CRM (Salesforce).
Active Participation in the Philanthropy and Wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
We are looking for a dynamic and technically skilled Head of Evaluation to design and deliver high-quality evaluation programmes that generate actionable evidence to improve youth employment outcomes in England.
You will work closely with the Director of Impact and Evidence and Deputy Director of Evidence and Evaluation to lead a team of Evidence and Evaluation Managers.
Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.
- You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
- You will design and manage complex programmes of evidence generation to understand what works to support young people into good work. These programmes will focus on impact evaluations and so you will have an in-depth understanding of quantitative impact evaluations, especially Randomised Controlled Trials and quasi-experimental designs.
- You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please visit our website.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.
Salary £50,755 per annum - full time 36 hours per week (job share will be considered)
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.
Deadline for applications: Friday 23rd May 2025
Interview Date: Thursday 5th June 2025
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.
The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.
Ideal candidate:
We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy. Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.
In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.
For full details of the role, please download and refer to the Job Description.
We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.
The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.
Please note: Only applicants who submit a covering letter will be shortlisted for interview.
Join a dynamic, fast-paced and growing social enterprise as the local manager for our new Leeds team - helping us to support young people across the Leeds City Region and the North of England to develop their skills, confidence and connection to purpose. You will play an integral part in Unloc’s mission to develop young people as changemakers; focused on building relationships with local stakeholders, managing the programme facilitation team & delivering programmes directly to young people.
You’ll be joining an organisation that believes every young person can be a changemaker. By developing young people’s skills and confidence, we empower them to shape their lives and the world around them.
Unloc continues to grow its impact; working with schools and colleges across the country. We have established teams, offices and community programmes in both Portsmouth and London - and we’re excited to add Leeds to that mix, as part of our strategic plan to reach 40,000 young people a year by 2027.
The new local manager in Leeds will lead the charge to grow our presence and impact within local communities in Leeds and beyond. You’ll create powerful connectivity with schools, colleges, businesses, local authorities and public sector partners to help us deliver on our mission.
At the same time, you will walk-the-walk by being part of our front line facilitation team; delivering innovative and exciting programmes with young people across our network of schools, colleges, businesses and community organisations. We deliver a broad range of programmes that develop young people’s skills, confidence and connection to purpose - they come under four key headings; Entrepreneurship, Leadership, Youth Voice, and Careers and Employability.
Unloc programmes for young people are unique. Our facilitators use innovative learning tools, both digital and physical, to create engaging events and experiences that young people will truly remember. They champion young changemakers and celebrate their successes, believing in the power of young people. You will play a critical role in growing our unique programmes in the Leeds City Region and beyond.
If you are excellent at delivering engaging experiences for young people, building effective teams, creating a network of likeminded stakeholders, and are compelled by our mission to support young people to be changemakers... we want to hear from you!
What We Offer
-
A fun, driven and passionate team.
-
A fixed term post with a view to extending the contract.
-
Technology including a MacBook, iPhone and relevant accessories to make your working life easier.
-
Growth: we invest in individuals and are an ambitious organisation.
-
The opportunity to work with amazing young people.
-
A flexible approach to working life and 39 days holiday, including Bank Holidays, your birthday, and a company shut down period at Christmas.
-
Access to PerkBox, an external employee benefits & rewards scheme.
-
A workplace pension scheme whereby the employer contributes 3% of total employee earnings, rather than the legal-minimum of 3% of employee earnings above the threshold.
-
A comprehensive mental health support scheme for you and your immediate family through Health Assured including the Wisdom app.
-
A full year of team-building and CPD opportunities.
All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a social media check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.
The recruitment process is outlined in Unloc’s Safer Recruitment Policy available on our Website.
Where You’ll Be Delivering Our Mission
Most of the time, you’ll be based from our brand new Unloc Leeds office space in the city centre, or delivering programmes in Schools and Colleges in the Leeds City Region.
You’ll also be out and about delivering programmes to our partners in other areas across the North of England. Occasionally, you will travel to London or Portsmouth (our HQ) to spend time with other teams. You will likely have more travel in your first three months as part of your induction programme. Of course, any travel costs outside of commuting to/from the Leeds city centre office will be covered, alongside an allowance for meals and accommodation.
Key Responsibilities
Supporting the implementation of the Unloc Leeds Strategy
-
Working in partnership with the Senior Team to ensure the delivery of the Unloc Leeds strategy. This includes;
-
Building new relationships with local schools and colleges.
-
Facilitating free-to-access Changemaker Challenge days for local schools in Leeds.
-
Delivery of workshops and presentations, attendance at events to to promote Unloc’s programmes and initiatives to schools, colleges and community groups.
-
Working in partnership and building new stakeholder relationships
-
Liaise and act as a primary point of contact for current key stakeholders to promote Unloc’s work. This will include Local Authorities, Education Trusts, Businesses and Community Interest Groups.
-
Implement engagement strategies to build deep and meaningful new relationships with key stakeholders and people - developing advocacy for Unloc and our mission - and garnering insights into their challenges and priorities.
-
Represent Unloc in external meetings, conferences and networking opportunities - building relationships that could support our efforts to generate new income.
Organise, plan and facilitate changemaker projects and programmes
-
Organise, plan and facilitate bespoke changemaker events (with support from the Operations and Quality teams) for individual businesses, grant giving bodies, schools & colleges. These will span all four of our programme pillars; youth voice, leadership, entrepreneurship, and careers and employability. This generally involves designing agendas, booking speakers, managing event resources, actively leading individual sessions, briefing event support staff, liaising with key points of contact and managing attendance from multiple schools, colleges and partners.
-
Examples of our school and college programmes include our 12-week Leadership Academy, Student Union training, Enterprise Days, Skills for Success Days, and public speaking & debating courses. You can read more about these on our website programmes page.
-
Examples of recent bespoke business driven programmes include our Burberry/Verizon Women in Tech programme, the Palo Alto Skills for Success project, and Marketors’ Trust Changemaker Days. You can read more about some of these on our website blog.
Managing staff
-
To line-manage other members of staff in line with Unloc’s People Management Approach. This includes:
-
Providing wrap around support to individual team members when they require it.
-
Promoting a culture of excellence in programme management and facilitation.
-
Ensuring that facilitators you manage operate in line with Unloc’s policies, procedures and practices whilst instilling Unloc’s core team values.
-
Maintaining a working knowledge of each staff member’s portfolio and current progress on programmes and providing a source of accountability.
-
Holding regular check-in meetings with team members.
-
Carrying out formal progress review meetings with team members every 6 months.
-
Dealing with staff member HR requests and scenarios such as flexible working, holiday requests, sick days, etc.
-
Supporting staff members to make progress against their CPD plans.
-
Providing praise and encouragement to staff members, and formally recognising and sharing excellent practice.
-
Providing additional support and opportunities for students
-
Providing support and additional opportunities for young people you work with where possible, including the promotion of Unloc+ (unloc.online/oppportunities)
To support other Unloc projects
-
To aid other Unloc projects as and when required by the team (in consultation between you and your line manager).
Person Specification:
Qualifications
Essential: GCSE Maths and English at grade 9-4 (A*-C) (or equivalent e.g. International Baccaluareate).
Essential: A-Levels at grade A*-C (or equivalent e.g. BTECs or T-Levels).
Desirable: A Bachelor's Degree in a relevant subject (or equivalent industry/sector experience).
Desirable: A recognised qualification or chartership in management e.g. CMI
Experience and Knowledge
Essential: Previous knowledge, experience and connections across the youth and education sectors across Leeds.
Essential: Previous work with young people (e.g. youth work, education, activity centre).
Essential: Previous experience of managing other staff members.
Desirable: Previous experience of youth engagement and empowerment.
Desirable: Previous experience working in a social enterprise environment.
Abilities and Skills
Essential: High-level writing skills.
Essential: Ability to network and manage partner relationships.
Essential: Ability to prioritise and manage own workload.
Essential: Ability to manage a budget.
Essential: Ability to work as part of a team and independently.
Desirable: High level of skill when using Google Workspace.
Desirable: Ability to maintain a professional online image on social media platforms, especially LinkedIn and Instagram. This includes promoting Unloc’s work and opportunities for young people.
Other
Essential: Passion for young people!
Essential: Willingness to undertake staff training and development as required.
Essential: Willingness to travel across the North of England and occasionally further afield to London and Portsmouth.
Desirable: Car driver with a clean UK driving licence.
The client requests no contact from agencies or media sales.
About International Lawyers Project (ILP)
ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.
Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.
We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions.
Our vision is a just and sustainable world in which the law serves as a tool for those who need it most.
Role and Responsibilities
We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.
Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.
Key Responsibilities:
-
Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board;
-
Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others;
-
Build and maintain ILP’s G&A programme. This includes:
· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities;
· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners;
· Ensuring an even spread of G&A projects across the five strategic programme pillars;
· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;
· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
· Representing the programme in external fora and events;
-
Ensure effective project delivery and evaluation of impact including:
· Managing & coordinating project implementation through the full project cycle;
· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;
· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases;
-
Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets;
-
Line management of G&A Legal Fellow;
-
Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.
Candidate profile:
We are especially interested in candidates with the following skills and experience:
· A qualified lawyer (or equivalent with significant relevant professional experience) with an excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers;
· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;
· Demonstrable project management skills and experience in an NGO (5+ years);
· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;
· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;
· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;
· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals;
· Excellent research skills; strong administration and coordination experience in an NGO setting;
· Strong interpersonal and team working skills;
· Comfortable working independently and proactively and as part of a small team with a busy caseload;
· Very high level of fluency in spoken and written English;
· Working knowledge of another language such as Spanish (desirable).
Key details about the position
· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.
· Our genuine support for equity, diversity and inclusion is illustrated by our current team.
· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Job Title: Food Redistribution Manager
Salary: £30,000 - £32,000
Responsible to: Head of Food
Location: Birmingham but with a requirement to travel to farms and across the city meeting partners etc.
Contract Type: 1 Year Fixed Term Contract March 2026
Hours of Work: 36.5
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working with communities to identify, mitigate and remove barriers that prevent them from living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources, and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
In 2024, TAWS was given the opportunity pilot a Surplus Hub Project at Birmingham Wholesale Market, where edible waste food destined for anaerobic digestion can be diverted to human consumption. To purpose of this role is to maximise the amount of surplus food available to the Food Justice Network groups via the Birmingham Wholesale Markets.
Food Redistribution Manager:
The Food Justice Network is a network of around 300 independent partner organisations, all of who are providing support across the city. FJN Partners offer a range of services from foodbanks to community cafes, to community pantries and warm spaces, all delivering vital support to some of Birmingham's most vulnerable citizens.
Your role will be the sourcing and procuring farming surplus and collective buying of fresh produce for the Food Justice Network. Part of this opportunity will be facilitating the set-up of a city-wide network to make surplus food redistribution more coordinated and effective.
There is already a significant amount of surplus food redistributed across the city and lots of work going on in terms of reducing waste in businesses but we know that sometimes unexpected surplus food arises and not every food business is plugged in to the surplus food network.
Alongside the core of the role, you will also be managing two to three people who you will be working in conjunction with but on separate projects.
This will provide less reasons for businesses to waste food with a strong, well connected and promoted network.
Experience, Knowledge and Values:
What you'll bring with you:
- Excellent partnership, networking and relationship management skills.
- Commercial awareness of purchasing of food.
- Good project management skills with demonstrable experience of managing all areas of project, and general resource management.
- High level of organisational and administrative skills, good levels of entrepreneurial and practical thinking to solve real world problems.
- Years of background in the food industry, ideally specialising in surplus food.
- Experience of community work, stakeholder working, and partnership working at a local level.
- Line management experience of a small team would be desirable.
- Driving licence required
Requirements:
As part of your role, you will:
- Negotiate collective purchasing of fresh produce to reduce food waste.
- Build relationships with growers to redistribute food through the Food Justice Network and beyond, while identifying and improving local surplus food donation processes.
- Coordinate surplus food collection and collaborate with the Food Justice Network Engagement Officer for effective distribution.
- Partner with Xcess, a national surplus food network, to oversee haulage of surplus food into Birmingham.
- Support the development of a city-wide network to improve coordination collaboration and efficiency in surplus food redistribution.
- Work closely in partnership with and provide cover for the Surplus Food Lead at the Markets.
- Produce comms and improve relationships with potential local sources of surplus food in Birmingham.
- Lead, support, and develop a team of three, conducting regular 1:1s and performance reviews in line with company values.
- Manage workloads and resource planning to ensure team efficiency and delivery against departmental goals.
- Handle day-to-day people management issues, including absence, performance, and development.
The client requests no contact from agencies or media sales.
Are you ready to shape and strengthen programme and project management across an organisation with purpose?
We're looking for an experienced Programme Management Office (PMO) Lead to bring greater rigour and consistency to our portfolio of projects and programmes. This role will play a pivotal role in driving implementation of The Association's new strategy and shaping and driving change across all functions. This is a key role working with senior managers and project teams to develop and implement new organisation-wide project and programme management processes, tools and methods
As PMO Lead, you'll work closely with the Head of Strategy & Programme Management to embed consistent and effective practices across a central portfolio of projects and programmes. You will bring technical expertise, practical project and programme management experience and a collaborative approach to working across teams and levels.
Key Responsibilities:
- Lead the design and implementation of consistent project and programme management tools and methods across the organisation
- Support, upskill and coach Sponsors, Business Change Managers and Project Managers to fulfil their roles effectively
- Collaborate with project leads to ensure clear project scopes, risk management and reporting processes
- Support and challenge Project Managers, Sponsors & Business Owners across the Association to ensure the benefits of projects/programmes are defined, measured and learning points shared.
- Establish and manage a central log of projects, ensuring accurate and consistent reporting
- Ensure project benefits are identified, measured and reviewed, and that learning is captured
- Shape a centrally managed change portfolio to help deliver the organisation's strategy
- Develop and maintain reporting processes across all organisational projects
- Create and run a cross-organisational community/forum for project professionals to build skills and share learning
- Partner with the Learning & Development team to build capability in project and programme delivery
- Support the identification of project interdependencies and escalate issues for resolution
- Help inform decisions on resource allocation to maximise strategic impact
About You:
- In-depth understanding of the core elements of a successful PMO
- Recognised qualification in project or programme management, ideally with a PMO-specific certification
- Demonstrable experience of setting up and running a PMO in a similar organisational context
- Experience managing projects or programmes, with sound knowledge of relevant methodologies
- Skilled in supporting others to use consistent project and programme approaches
- Proficient in project management software such as MS Project
- Confident working across teams and functions to embed tools and approaches
- Able to clearly communicate, influence and support decision making at senior levels
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
A range of excellent benefits including:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Demonstrate a robust understanding of the key components of an effective PMO function and a thorough understanding of project and programme management tools and methods
- Recognised Project/Programme management qualification, ideally with an additional PMO-specific qualification/certification
- Experience of establishing and running a PMO function in an organisation of comparable size and complexity
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a fantastic opportunity to join as PMO Lead and play a central role in supporting meaningful change. If you are looking for your next step and want to make a real impact, we would love to hear from you.
We are looking for a passionate and dedicated individual to join the Royal British Legion as a Poppy Appeal Manager for Norfolk. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the Regional Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship-building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing the Royal British Legion in your local community and engaging with key stakeholders.
You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of the Royal British Legion, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.
This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential – we’re really looking for someone who is committed to the cause and excited to connect with others.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be expected to travel regularly in the course of your work including regularly round Norfolk. You will be contracted to your home address, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.
In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.
You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.
You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.
Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.
You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.
Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Registered Service Manager
Salary: £39,000 per annum
Location - St Albans
Hours: Full time
Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.
As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.
You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.
What You Will Bring
- Passion and experience as a leader in social care.
- NVQ Level 5 in Social Care Management (or equivalent) or RMA qualification.
- Experience and understanding of CQC Key Lines of Enquiry (KLOE).
- Strong knowledge of regulatory frameworks and compliance.
- Experience in managing budgets and financial processes.
- Excellent communication and relationship-building skills.
- IT literacy and confidence in using digital systems.
- Flexibility to work evenings, weekends, and on-call shifts as required.
In return, we will help you build a rewarding career along with the following benefits;
- Enhanced company sick and maternity/paternity pay
- Time and half for bank holiday working
- Access to Blue Light Discount Card and Costco membership*
- Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
- Two Wellbeing days per year because your health matters
- Fully paid training and access to nationally recognised qualifications/apprenticeships
- Generous annual leave allowance, so you can balance your work and personal life.
- Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
- Work place pension scheme
- Long service awards recognising loyalty to the people we support and the organisation
- Travel to work scheme (season ticket loan)
- Access to an online shopping platform with discounts from over 3,500 retailers
United Response is not just a social care provider – we're a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United.
We reserve the right to close this vacancy early.
United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
The Service Manager will also be able to lead all the key functions of Healthwatch including:
· Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Public and Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Service Manager: Healthwatch North Northamptonshire
Background
Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012. Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.
Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.
Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.
We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice. We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.
Job Purpose:
To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out this work in North Northamptonshire through specific ways:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.
2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.
3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:
• Providing an effective Information & Signposting service for the public.
• Priority Research Projects
• Gathering Patient Experiences
• Proactively managing Community Engagement & Outreach work
• Meeting Enter & View requirements
• Promoting and supporting Volunteering
4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·
5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·
6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.
7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.
8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.
9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and
10. Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.
11. Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.
12. Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·
13. Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)
14. Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.
15. Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations.
16. Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·
17. Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·
18. Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.
19. Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·
20. Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.
21. Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.
22. Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.
23. Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.
24. Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.
25. Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures
26. Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.
27. Ensure compliance with all Support Northamptonshire policies and procedures
The ideal candidate for this role:
· Is passionate about social justice and addressing health inequalities
· Has experience of co-production and best practice in community engagement
· Is knowledgeable about key health and social care services.
· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.
· Has the skills and confidence to influence change by working in partnership with other organisations and system partners
Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
Date of Interviews: Friday 23 May or Wednesday 28 May
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To manage the day-to-day operations of a portfolio of teams, ensuring the delivery of high quality services to clients. The Team Manager will be responsible for leading a team of practitioners, ensuring they meet performance targets, and providing guidance and support to ensure the team delivers effective, client-focused support. The role focuses on managing caseloads, overseeing operational delivery, and supporting the continuous professional development of staff.
Base: To be agreed. There will be regular travels across West Mercia so access to a vehicle is essential.
Key Responsibilities
- Team Management
- Service Delivery
- Partnership & Stakeholder Engagement
- Operational Management
- Strategic Input
- Safeguarding Responsibility
Essential Person Specification
- Proven experience in leading and delivering services ideally within a charity, care, or community services setting.
- Strong understanding of safeguarding principles and risk management practices.
- Excellent communication & interpersonal skills
- Experience in working with diverse groups
Why work for YSS?
- Annual leave entitlement of 35 days (including Bank Holidays).
- Additional Company Holidays.
- Pension Scheme.
- Employee Health & wellbeing plan.
- Occupational sick pay.
- Flexible working / hybrid working.
- Monthly supervision for support / personal development.
- Robust induction and training programme with an organisational commitment to ongoing training and personal development.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.
Key Functional Areas
- Data architecture– Lead on the review and structure of data on CRM.
- Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
- Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
- Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity
Please refer our job description for more information
Key skills & experience we are looking for
- 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
- Proficient in Microsoft Office 365.
- Experience in systems and requirements analysis/Systems documentation.
- Managing issues and maintaining issue management systems.
- Microsoft Office 365 automation, including Microsoft Flow.
- Business Process Modelling Notation (BPMN).
- Business Central.
- Power BI.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 23 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.