Retail area managers jobs
We have an exciting opportunity for a Caseworker (known internally as an ASB Victims' Champion) to join the Victim Support team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is based in Rumney Police Station, Cardiff with the opportunity for hybrid working. Travel within the local area will also be required. As a ASB Victim' Champion you will:
- Work within a multi-agency setting alongside Cardiff Council to provide tailored support to Victims of Anti-Social Behaviour in the Cardiff area.
- Recruit and manage a base of volunteers to help deliver the service.
- Liaise with the Council in respect of new referrals, ongoing casework and to seek advice and guidance as required
- Promote awareness of the service and driving referrals.
You will need:
- to work constructively with groups and individuals in the community
- to work proactively to recruit volunteers
- the ability to lead, motivate, supervise & support a team of volunteers
- to deliver coaching and training as appropriate to volunteers
- the ability to think strategically & plan ahead
- Able to deliver direct services to a client group
- good interpersonal skills appropriate to the support of people in crisis
- to be able to communicate effectively in writing and verbally with a wide range of people
- an organised, methodical & dependable approach to work
- the ability to prioritise & deal with competing demands
- to work without direct supervision, demonstrating a high level of self-management, motivation & determination
- Able to apply problem solving techniques
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Reconnect Worker (London)
Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.
Location: Sherborne House, London
Salary: £11,896.80 per annum pro rata (FTE £29,742 per annum – ILW)
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: Part time, 15 hours per week
About the Role
Join us as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You’ll deliver focused mediation and personalised family support across London—working with young people aged 11–25 in schools, emergency placements, and Depaul services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths‑based interventions that help families rebuild stability and stay connected.
In this flexible, fast‑paced role, you’ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across Depaul. You’ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen Depaul’s national approach to family mediation and homelessness prevention.
Please note that this role is offered as a part time (15 hours per week) permanent basis.
In this role, you will:
• Provide focused family support and mediation to young people aged 11–25 and their families experiencing conflict or breakdown.
• Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes.
• Work across schools, Nightstop placements and Depaul services to stabilise situations and reduce the risk of homelessness.
• Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support.
• Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone‑working procedures.
• Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation.
• Work independently across multiple London locations, prioritising tasks and managing time effectively.
• Contribute to Depaul’s national prevention approach through peer learning, reflective practice and continuous service development.
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Essential
• Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way.
• To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if candidate doesn’t hold the qualification but training will have to be completed before the end of the probation period.
• Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.
• Experience of carrying out risk and needs assessments and support planning for clients.
• Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
• High level understanding of professional boundaries and ability to maintain impartiality
• Willingness and ability to travel independently and work from a number of different locations across the London region.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
Desirable
In order to attract the higher salary banding you will need:
• Demonstrable experience providing effective mediation services to families experiencing conflict
• Hold an accredited Interpersonal Mediation Certificate
• An in-depth understanding of issues relating to youth homelessness
• Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager).
• Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.
This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.
You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.
You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 7 April.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The MCF has an exciting opportunity for a Grants Officer to join our fantastic Charity Grants team on a 12-month contract to cover for one of our Grants Officers going on maternity leave.
This is an opportunity for the right candidate to gain strong experience working with charities, develop knowledge of the key themes and challenges facing the sector, develop their assessment skills including reading charity accounts, expand their network in the grant making sector, and contribute strategically to the Charity Grants team’s programmes looking into the future.
The role is responsible for delivering all aspects of MCF’s core and Provincial charity grant programmes. You will deal with enquiries, conduct initial meetings with charities online, assess written applications, and prepare and present recommendations to decision‑making panels. The role will also include reviewing monitoring reports and may also involve undertaking charity visits across England and Wales, and to undertake additional duties as required.
Post: Charity Grants Officer
Location: Covent Garden, London. Work from home two days per week.
Hours: 34 hours per week (early finish on Fridays)
Contract: Full-time, 12-month maternity cover
Salary: Circa £31,525 - £34,306 (dependent upon experience)
Holiday: 25 days, plus additional 3 days to be taken between Christmas and New Year and bank holidays
Benefits: Excellent package including contributory pension, medical and dental plans (upon completion of probationary period), access to various health, wellness and retail benefits and continual professional development.
Reports to: Charity Grants Team Leader
Team: 2x Charity Grants Team Leader, 2x Charity Grants Officer
Closing Date: Applications will be considered on a rolling basis and the MCF may close applications early if a suitable candidate is found.
Main responsibilities
· Assess expressions of interest and applications received under the MCF’s core and Provincial programmes against charity grants criteria, MCF strategy and funding priorities and the societal need.
· Conduct financial assessments to identify any potential risk of financial or reputational damage to MCF.
· Present assessments and peer review other applications at grant panels.
· Prepare application summaries for committee meetings.
· Review grant monitoring reports, ensuring their progression is on track and in line with the applications.
· Deal with telephone, email and face-to face general enquiries from charities and freemasons.
· Build relationships between MCF and grant holders.
· Ensure all key information, correspondence and documentation are appropriately recorded in the Salesforce database.
The role
The MCF’s current funding priorities includes Early Years, children and young people with SEND, and children affected by domestic abuse. Ideally the successful candidate will have knowledge and experience of at least one of these areas.
The ideal applicant will already have experience within the third sector and have some knowledge and experience of grant-making either through a grant-making organisation or as a fundraiser applying for grants. They will have the ability to build and maintain positive relationships with a diverse range of stakeholders.
To be successful in this role it is essential to have strong report writing skills, excellent verbal and written communication skills, and the ability to complete analytical assessment. It is also desirable to have research skills, presentation skills and an understanding of charity finances and accounts.
Person specification
Essential
• A Levels (or equivalent) or qualified by experience
• Relevant experience within the third sector.
• Good knowledge of grant making
• Experience of one or more of the Charity Grants funding priorities
• Working knowledge of databases
• IT literate – Microsoft Office
• Analytical Skills
• Organisational Skills
• Report writing
• Accuracy and attention to detail
• Good communications skills
• Numerate
Desirable
• Degree level - or equivalent qualifications.
• Experience of grant-making within the third sector.
• Understanding of Freemasonry
• Experience of using Salesforce
• Presentation Skills
• Research Skills
• Familiarity with charity accounts
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities. The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.


