Retail area managers jobs

Suffolk Wildlife Trust is looking for a suitably skilled & highly capable Senior Finance Officer. This is a pivotal position within a small, dedicated finance team, where you will support the effectiveness of day-to-day financial support and ensure that accurate, timely information is available to management. You’ll be responsible for recording financial data across a range of systems and processes, helping to provide a robust financial foundation for Suffolk Wildlife Trust.

A major focus of the role will be the accurate and efficient processing of all financial transactions. This includes the purchase and sales ledgers, carrying out bank reconciliations, managing credit control and supporting the approval of payment runs.

Your attention to detail and strong numeracy skills will be essential in maintaining the integrity of the Trust’s financial records and ensuring that everything ties up smoothly each month and at year end.

Alongside core finance work, you will support the Trust’s trading operations by managing the online shop, overseeing stock for both online and retail outlets and working with EPOS and ECWID systems. You’ll also provide finance support to the Consultancy Team and Café operations, helping these income-generating activities run smoothly and contribute to the Trust’s wider objectives.

Working closely with the Financial Controller, you will support key financial cycles including year-end and the annual audit for both the Trust and SWT Trading, as well as month-end processes, balance sheet reconciliations and management accounts. You’ll also assist with VAT returns, legacies, project reconciliations, restricted fund allocations, budgeting and ad hoc reporting, giving you a broad and varied workload.

The ideal candidate will have strong numeracy and Excel skills, previous experience in a similar finance role and either AAT qualified or qualified by equivalent experience. You’ll be organised, efficient, proactive and comfortable multi-tasking in a small team, with a willingness to learn and take a hands-on approach. Above all, you’ll be motivated by Suffolk Wildlife Trust’s mission and keen to use your finance skills to support nature’s recovery in Suffolk.

This is a permanent position working 30 hours per week over four days based at our main office Brooke House in Ashbocking. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be between £24,800 (FTE £31,000) and £26,400 (FTE £33,000) per annum depending on skills, knowledge and experience. Full time hours (37.5 over five days) would be considered for the right candidate.

To apply for this opportunity, please submit an application via our website by 9:00am on Monday 05 January 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Thursday 15 January 2026 at Brooke House in Ashbocking. Please indicate on the application your availability for interview (between 9:30am and 4:00pm).

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 12 January 2026

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Join Us in Making a Difference at Marie Curie

As a Community Fundraiser, you’ll be at the heart of building and championing our volunteer community. You will work closely with local fundraising and volunteering groups, inspiring them to create meaningful activities that raise vital funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with passionate fundraising colleagues to grow and energise our volunteer network—helping new and existing volunteers feel empowered, supported, and excited to make a difference in their communities.

Key Responsibilities

• Grow, recruit and support volunteering and fundraising groups, building trusted relationships and nurturing an engaged, motivated volunteer community.
• Lead local delivery of flagship campaigns, including The Great Daffodil Appeal, working alongside volunteers to maximise reach and impact.
• Champion volunteering in your area, increasing community involvement through active outreach, events, and relationship-building.
• Collaborate across teams and with external partners, ensuring volunteers have what they need to thrive and succeed.
• Maintain accurate records and uphold excellent fundraising practice, safeguarding volunteers and supporters.
• Use social media and local communication channels to celebrate volunteer achievements and inspire new supporters to get involved.

What You’ll Need

• Proven experience working with volunteers including recruitment, engagement, and ongoing support.
• Outstanding communication and relationship-building skills, with the ability to inspire confidence in individuals and groups.
• Strong organisational skills, including planning, prioritising and managing budgets.
• Good working knowledge of Microsoft Office and experience using databases or CRM systems.
• A full UK driving licence and flexibility to travel across the region, including some evenings and weekends.

Please see the full job description .

Application Process 

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location.

Close date for applications: Sunday 4th January 2026 (due to the festive period we aim to shortlist candidates w/c 5th January 2026.)

Salary: £27,450 - £30,500

Contract: Full time hours (35 hours per week)

Based: Hybrid role, 3 days in Bradford Hospice  

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to 

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

VACANCY

Philanthropy Fundraiser

£21,000 (£35,000 FTE)

22.5 hours per week

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays (pro rata), Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, National retail/attractions discount scheme, Roadside parking off site, Free DBS check.

Closing date for applicants: 8th January 2026

First interviews via Teams: 12th January 2026

Second interviews (in person): 15th January 2026 

Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

The Philanthropy Fundraiser will play a key role in growing high-value income streams by identifying, building and nurturing relationships with major donors. You will develop tailored engagement strategies, create compelling cases for support, and deliver excellent stewardship to secure significant gifts that sustain and expand our care services for future generations.

The role will do this by focusing on;

· Developing and implementing a philanthropy strategy for Nottinghamshire Hospice.

· Cultivating relationships with donors capable of giving £5000+ annually.

· Working closely with Senior Leadership Team, Trustees and key external stakeholders.

· Storytelling and communicating the impact fundraising has on those we support.

· Organising and attending donor cultivation events and networking.

This role requires an ambitious, self-motivated, and target-driven fundraiser who will form part of our vibrant and passionate fundraising team.

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Location

Hybrid – with regular travel to shops and centres within Nottinghamshire region. Post holders expected to be working flexibly across their community 4 days out of 5, within minimum 1 day per week from our Nottinghamshire Centre – and attend regular team meetings in an agreed location.

Due to the scope and nature of the role, you will need to live within, or in close proximity to, Nottinghamshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.

Salary: £27,000 per annum

Hours: 35 hours per week (with occasional weekend and evening work as and when the role requires)

Role Purpose: 

You will be responsible for Community, Events and local Corporate fundraising across the Nottinghamshire Region. You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further Jerry Green Dog Rescue’s mission.

You will collaborate with colleagues across the wider charity to ensure you are offering the best possible supporter experience. You will attend local events with, and through, volunteers, work with colleague in our retail sites, and spot other opportunities to promote Jerry Green Dog rescue in your community and drive support for our work.

Key Relationships:

Internal Contacts

· Wider fundraising team

· Marketing team

· Retail team

· Operations team

External contacts

· Supporters

· Volunteers

Key Outputs & Tasks:

Community Fundraising

- Identify, engage and steward individual and group supporters, developing strategies to promote fundraising activities and grow income from your local area.

- Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support.

- Provide high quality stewardship of individual supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard.

- Represent Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.

- Ensure that the fundraising CRM is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of local audiences.

- Act as a champion for fundraising compliance across the organisation, ensuring adherence to relevant legislative requirements.

Volunteering

- Work with the Volunteering and Community Fundraising Manager and Volunteering Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community.

- Work collaboratively with the wider organisation to recognise and celebrate volunteers that support the charity.

Other duties

- Contribute content for marketing communications including; social media, newsletters, local media to support marketing objectives and increase our engagement with potential supporters.

- Keep up to date with sector trends and developments in community fundraising and volunteering.

- Work collaboratively and purposefully with your team and the wider department and organisations to build strong working relationships and to be an internal ambassador for Fundraising and Marketing.  

Essential Knowledge, Skills, and Experience:

· A target-driven and tenacious professional with some experience in community or corporate fundraising, or a similar role with transferable skills in relationship building.

· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets.

· A positive approach to your work and supporting your colleagues to achieve shared objectives.

· Knowledgeable about your local community.

· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively.

· A credible and clear communicator, with a love for building relationships with charity supporters.

· A willingness to travel across the Nottinghamshire region, and to attend face-to-face meetings with your team as required.  

How you’ll work in line with our Values:

Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work.

Kindness – You will treat all your colleagues, supporters and volunteers with respect and kindness, and contribute to a supportive working environment.

Compassion – You will act as an ambassador for the charity, promoting our mission to rehome dogs in need. You will ensure that you work in a compassionate environment – for each other, and for our supporters.

Purposeful – You will work in line with your team operational plan to ensure a clear direction in your work, in alignment with the Fundraising and Organisational strategies.

· Honesty – You will manage expectations with your colleagues and supporters and communicate with them openly and honestly and ensure there is a culture of trust and openness within your direct team and your interactions with the wider organisation.

Key Performance Indicators:

·Community Fundraising income targets and KPIs

·Volunteering KPIs

Date Job Description Prepared:

December 2025

This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.

IT Product Lead

We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. 

This role is home-based within England or Wales.

Position: 6484 IT Product Lead- Witness Box

Location: Remote

Hours: Full time 37.5 hours per week. Monday to Friday 9-5

Contract: Permanent

Salary: £42,521 per annum

Closing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.

You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.

Your responsibilities will include:

• Managing the WitnessBox change control process and ensuring compliance.
• Leading the development and continual improvement of WitnessBox policies and procedures.
• Overseeing testing strategies and user acceptance testing (UAT).
• Maintaining training resources and induction plans.
• Engaging stakeholders and converting requirements into business needs.
• Undertaking data analysis and reporting to inform system enhancements.

About You

You will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.

You will need:

• Experience in product or programme leadership to achieve strategic objectives.
• Strong knowledge of Agile, Lean, or user-focused methodologies.
• Ability to manage product delivery across different phases of development.
• Excellent problem-solving and stakeholder engagement skills.
• Strong organisational and time management skills.
• Competent IT skills and familiarity with digital product management principles.

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

We’re seeking a part time, 20 hours per week Union Administrator to coordinate key internal meetings and provide executive support to our CEO. You’ll be responsible for preparing agendas, presentations, taking minutes, tracking actions, and ensuring smooth communication across departments. This is a fantastic opportunity to gain insight into high-level organisational operations while developing your professional skills. If you thrive on keeping things running behind the scenes, we’d love to hear from you. Join us and play a central role in supporting strategic decision-making and operational excellence.

Learning and Development Officer

Are you passionate about the learning and development? Do you have an excellent understanding of L&D activities and processes? We have an exciting opportunity for an enthusiastic, organised and committed individual to join a small and friendly team as a Learning and Development Officer.

Position: Learning and Development Officer (known internally as Talent Academy Officer)

Location: London/Hybrid working (two days a week in the London office/White City, combined with home-working and frequent travel across the Youth Zone network as required)

Salary: £29,000 - £34,000 per annum

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: 12noon 8th January 2026 - we may close the advert early depending on the volume of applications, so we encourage you to apply ASAP.

First stage interviews (virtual): Monday 19th January 2026

Second stage interviews (in-person): Tuesday 27th 2026 in London

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

As a pioneering and growing charity, the award-winning Talent Academy has grown from strength to strength, expanding employee development programmes and supporting staff learning and growth at all levels, from part time youth workers to Board members and everyone in between.

You’ll have the opportunity to work with high profile stakeholders, trainers and learners, helping to implement excellent learning and development activities, both established and new.

Supported by the Talent Academy team, you will be the central co-ordinator of all Talent Academy activity, managing a variety of programmes, with lots of opportunity for your own growth and development. It is a busy and varied role involving events management, co-design and, in some instances, co-delivery. The role would suit someone at Officer level or an L&D Assistant looking to move up.

About You

We are looking for someone who is passionate about the learning and development of all people with an excellent understanding of L&D activities and processes.

You will have:

• Demonstrable experience of working within an L&D role
• Experience of end-end co-ordination and management of learning programmes
• Experience of communicating effectively with internal and external stakeholders, including senior teams
• High level knowledge of and skill with various Office software such as Microsoft Word, Excel, PowerPoint and Outlook
• Experience of producing accurate reports and analytics

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects its commitment to fairness and equality of opportunity.

You may have experience in areas such as L&D, Learning and Development, Training and Development, L&D Officer, Learning and Development Officer, Training and Development Officer, HR, Human Resources, Personnel. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Learning and Development Advisor

We have an exciting opportunity for a Learning and Development Advisor to join the Witness Service Learning and Development team working from home, 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Position: 6513 Learning and Development Advisor

Location: Remote

Hours: Full time 37.5 hours per week. Monday to Friday 9-5

Contract: Permanent

Salary: £29,413.74 per annum

Closing Date: 12th January 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

This is an exciting role that requires a mixture of skills in relation to learning and development. The role is varied and will involve delivery, design and management of learning to support staff and volunteers within the Witness Service delivered by the charity. As the face of learning and development for the Witness Service within the organisation, you will build positive relationships, promote learning and act in an advisory capacity when it comes to development.

You will;

• Deliver and design face to face and virtual training for our volunteers, staff and partners. There is an expectation that you will deliver 4 days per week, with 1 days administration work and time allocated for design projects.
• Work with Subject Matter Experts and senior staff both within Victim Support and external stakeholders on learning projects relevant to the Witness Service.
• Create accurate delegate reports and take appropriate action to address any identified under-performance.
• Deliver high quality presentations and learning interventions with a focus on evaluation and continuous improvement.

It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.

You will need to work flexibly as required and whilst the role is home-based there will be a requirement for moderate travel throughout England and Wales.

About You

We are looking for someone with experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise. You will need to know how to plan and evaluate outcomes and have experience of delivering soft skills training and experiential learning activities

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Learning, Learning and Development, L&D, Training and Development, Learning Officer, Learning and Development Officer, L&D Officer, Training and Development Officer, HR, Human Resources, Personnel, People. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.