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We have an exciting opportunity for an IDVA to join the Lancashire team based at Preston covering the West Lancashire area working 37.5 hours a week. Part time hours will also be considered.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our office in Preston covering the West Lancashire area, once you have completed training & probation period you can apply for hybrid working, all travel costs to and from appointments from your office base will be reimbursed.

As an IDVA you will be:

• Focusing on victims at high risk of harm & will provide a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional and practical support.
• Supporting victims face to face or by telephone to access services to keep themselves & family safe.
• Developing individual safety plans to meet client's needs as identified in the needs & risk assessment.
• Providing advocacy, emotional and practical support and information to victims including legal & civil options, housing, health & finance as well as support through the criminal justice system.
• Participating in multi agency meetings providing the voice of the client & ensuring actions are followed up.

You will need to:

• Have a good understanding of domestic abuse & the impact on victims and their children
• Understand risk assessment, safety planning & risk management for victims and their children
• Have knowledge of Safeguarding issues, and the legal responsibilities surrounding these issues
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims and their children.
• Have experience of working within a multi-agency and legislative framework.
• Have experience of managing a complex caseload, able to prioritise to deal with competing demands.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent communication, negotiation and advisory skills, both written and verbal.
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Triage and Early Intervention Officer to join the Independent Domestic Abuse team in either our Preston, Blackpool or Accrington Offices, working 37.5 hours a week. Part time hours will be considered.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at either our Preston or Accrington Office. After six months probation you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.

As a Triage & early Intervention worker you will be:

• Making initial contact assessing and providing information to victims/survivors.
• Providing any immediate safety and support needs for the victims/and their children(s) including safeguarding when required.
• Providing administrative support to our wider team to support them in the delivery of advocacy to victims/survivors of mainly domestic abuse.
• Liaising with the police and other agencies to ensure all relevant information is collected including safe contact numbers and consent from victims/survivors.
• Gathering feedback from service users and collating this into monthly reports and contributing to monitoring information for the service.
• Participating in regular supervisions and reviews.

You will need to:

• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the myths, facts and misconceptions about domestic abuse.
• Understand Safeguarding issues, and the legal responsibilities surrounding these issues.
• Understand the needs of victims/survivors of domestic abuse.
• Understand the effects of trauma and the importance of trauma informed practice.
• Have a good understanding of the Criminal Justice System.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are thrilled to offer a rewarding opportunity for a Caseworker to join the Community team in Kent, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you!

You will need:

• Experience of managing a caseload including complex case management.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime.
• Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements.
• Experience of managing a caseload including complex case management.
• Ability to work independently and as part of a team and balancing competing needs and priorities.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Compass House, Ashford but support will be provided across Kent and Medway

As a Caseworker you will:

• support those affected by crime in understanding and asserting their rights and entitlements
• understand their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitate access to additional services
• establish healthy coping mechanisms
• provide practical support and information

Please see attached Job Description and Person Specification for further details.

We acknowledge that people are experts by experience however working with us means you have to be comfortable talking about people's experience of domestic abuse and sexual violence amongst other issues. Please take a moment to check if you feel able to manage any of your own experience of these crime types and provide the support our clients need and be comfortable that dealing with these cases will not impact on your own emotions to a level that will be harmful.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the Domestic Abuse Specialist Service. They will be supporting survivors of domestic abuse in partnership with the Sussex High Harm Perpetrator Programme. This role is full time working 37.5 hours per week on a fixed term contract until 31st March 2026. The role is offered on a hybrid basis, working between home, our office in Brighton, and community locations throughout East Sussex and Brighton & Hove.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the role:

This hybrid role includes a combination of home, office and community-based working. You will meet regularly with clients at safe locations of their choosing. There will be travel requirements across East Sussex and Brighton & Hove.

As an IDVA you will:

• Empower survivors, supporting them to identify features and dynamics of domestic abuse
• Work with clients referred to the DASS by the High Harm Perpetrator Programme, holding a caseload of varying complexity and prioritising high risk cases for support.
• Conduct comprehensive needs and risk assessments
• Provide individualized safety and support plans, advocacy, practical support and information
• Participate in the Multi-Agency Risk Assessment Conference (MARAC), acting as the voice of the survivor and delivering on actions agreed
• Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to access survivors of domestic abuse may experience
• Attend the monthly High Harm Panel and other mandatory conferences (including contributing to the Multi-Agency Tasking and Coordination process where applicable), representing the voice of the survivor and sharing relevant information with key agencies to reduce risk and increase safety
• Assist in delivering training, and provide consultancy and advice to other agencies as required

You will need

:
• An understanding of the issues faced by survivors experiencing domestic abuse
• A good understanding of risk assessment, safety planning & risk management for survivors of domestic abuse
• An understanding of safeguarding issues & the legal responsibilities surrounding these
• Experience of delivering services to survivors of domestic abuse and/or other vulnerable people
• Experience of working within a multi-agency and legislative framework, including building relationships with statutory and voluntary service providers
• Experience of managing a complex caseload, prioritising work and dealing with competing demands demonstrating an organised and methodical approach to work
• Ability to deliver indvidualised safety and support plans, demonstrating sufficient knowledge of risk reduction regarding harmful practices and modern slavery
• Ability to deliver training sessions to professional agencies
• Understanding and knowledge of and active commitment to promoting equal opportunities and diversity
• Ability to self-reflect, identify own welfare needs, and put in place effective self-care strategies
• Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:

• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
• Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Ensure that support plans are developed with clients where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service.
• Provide accurate and timely performance information for internal and external use.
• Work with the client and other statutory and voluntary agencies to address the identified needs.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
• To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
• Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
• Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.

You will need:

• To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
• The ability to undertake impact and risks assessments and identify appropriate support
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
• The ability to manage a demanding workload and to meet a range of conflicting deadlines.
• The ability to identify, develop and maintain partnerships with all relevant external organisations.
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
• Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.