Retail support volunteer volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Registered Charity
11 - 20
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Thank you!
Volunteer with Us!
We have a variety of exciting retail opportunities available at the Acorns Children’s Shop in Moseley.
At Acorns, we provide vital care and support for children with life-limiting or life-threatening conditions, and for their families. As a charity, most of our services are funded through fundraising and the incredible work of our shops.
To help us continue delivering this essential care, we’re looking for enthusiastic and friendly volunteers to join our team in the Moseley shop. Our shops are vibrant and dynamic places to be — no two days are ever the same! From greeting customers and receiving donations to creating displays and helping with sales, there’s always something rewarding to do.
We’d love your help! Volunteers are needed Monday to Friday, and we’re also looking for key volunteers to help us run the shop on Sundays.
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- Achieve a sense of wellbeing that you are helping your local community
- To connect with like-minded people and make new friends
- To enhance your CV by learning new skills and gain valuable experience
- We’ll give you a reference for future work or volunteering
- You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
- You’ll receive free mandatory and role specific training
Full training will be provided
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home to such an assortment of wildlife.
We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.
By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry out.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call and leave us a message with your name and number.
About You
Who are we looking for?
This role would suit you if:
- Have an enthusiastic and friendly manner
- Have an eye for detail and creativity
- Excellent verbal communication skills
- A confident attitude and / or experience in successful face-to-face contact with the public
- Commitment to excellent customer service
- Are happy using a computer/till
- Like working in a busy environment
- An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)
We are particularly looking for people to help on Mondays, Thursdays or Fridays.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you'll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
We look forward to hearing from you!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.
We are looking for volunteer retail assistants to help run the shop. The shifts are from 9.45 am until 1.45 pm or 1.30 pm to 5.30 pm and we are open Tuesday to Saturday 10 - 5 (and on Sundays but shorter hours). You will be serving customers, refilling food dispensers, receiving and processing deliveries, liaising with other volunteers and helping make Maidenhead residents follow a more sustainable lifestyle.
Volunteering in the shop will entitle you to a discount on your shopping and you will meet lots of other environmentally friendly, lovely people.
Feel free to pop in for an informal chat or if you have any other questions
Non Charity Employer
1 - 5
As a not-for-profit Community Benefit Society, our mission is to reduce waste, promote ethical consumption & support local, eco-conscious producers.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 500 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
55 English Street, Carlisle, Cumbria, CA3 8JU, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Retail Volunteer, you'll try a bit of everything! Be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!
Do you want to make a real difference?
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Here's why Oxfam is the perfect opportunity for you:
Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
Find Your Community: Meet like-minded people who share your passion for a fairer world.
Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Registered Charity
More than 1000
We are Oxfam Together we can create a more equal future, free from poverty.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Lead Volunteer - PDSA
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our 48 pet hospitals and increase awareness of the work we do to get the nation PetWise.
With some roles, you may have the opportunity to become a Lead Volunteer or to gain a nationally recognised qualification (NVQ). Lead Volunteers are trained in all aspects of running the shop and can deputise for the manager, so this is a fantastic opportunity that would really enhance your CV. There are many different ways you can help and even a couple of hours a week will make a difference.
This is a varied and responsible role where you’ll be supporting the Shop Manager and Assistant with the day-to-day running of the shop. You’ll be encouraged to lead on new projects and may be asked to provide cover when the Manager is absent from the shop.
What skills do I need?
- Are you a natural team leader and problem solver?
- Do you have great communication skills?
- Do you have previous management experience?
- Are you commercially aware?
- Do you have good IT skills?
- Are you confident working independently?
If the answer is yes to most of these, this could be the ideal role for you. We provide training and we reimburse travel expenses so you won’t be out of pocket
We can offer you the chance to:
- Develop fantastic retail and supervisory skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Positive and friendly
- Willing to take responsibility and manage others
- Confident with cash handling
- Aware of health & safety issues
- Happy working as part of a team
- Flexible and keen to learn
Get in touch today to talk to us about volunteering in one of our stores, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. A basic DBS check is required for this role.
Thank you!
Do you want to make a real difference?
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Here's why Oxfam is the perfect opportunity for you:
Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
Find Your Community: Meet like-minded people who share your passion for a fairer world.
Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Registered Charity
More than 1000
We are Oxfam Together we can create a more equal future, free from poverty.
The client requests no contact from agencies or media sales.
Thank you!
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cowbridge Shop:
Our Cowbridge shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Tom and his team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 29 High St, Cowbridge CF71 7AE
Commitment:Our shops operate Monday-Saturday, 9.15am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Registered Charity
101 - 500
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference?
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Chatting to customers, giving great service on the till.
- Selecting, sorting, and pricing donated stock.
- Visual merchandising: creating eye-catching window and in-store displays.
- Accepting donations from members of the public, speaking to the donors and asking them a few questions..
- Following clear instructions to label donations in order to maximise income.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role - no prior experience is required
- Happy to be part of a team and collaborate effectively with others
- Happy to speak with other people, and follow instructions to complete a task
What's in it for you
- Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Free confidential support by the Retail Trust
- Possible references for future employers
Registered Charity
More than 1000
We are Oxfam Together we can create a more equal future, free from poverty.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Retail Distribution Centre (RDC) is where donations are stored, sorted, cleaned and distributed to the shops. Our volunteers help with household items ranging from crockery, toys, small electrical items, pictures, as well as clothes, shoes and bags. You will become part of the team that will sort, prepare, and recycle donations for resale.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.
We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.
Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”
We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.
Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.
Why we want you
We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer
Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love meeting and talking to people? Or perhaps you prefer sorting and organising in the background? If so, why not volunteer in our charity shop in Newcastle Emlyn? It's something of a community hub, an inspiring and happy emporium. It is often the first place people hear about the hospice. If you’re on the shop floor then a large part of the day can be spent talking with and listening to customers. It can also be the first port of call for those with a terminal diagnosis or someone seeking help for a friend or loved one.
Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.
What will I be doing?
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Greeting customers warmly, helping them and sharing information about our hospice.
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Helping create attractive displays.
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Organising and refilling shelves and racks.
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Dusting, vacuuming and tidying.
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Receiving, sorting, pricing, and preparing donated items.
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Processing sales using cash and card payments.
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Helping us advertise special events through conversations, window displays and posters.
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Working together within the retail team to support the smooth running of the shop.
What are the benefits of being a Volunteer Retail Assistant?
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Meet people, enjoy yourself and use your creativity.
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Sense of purpose from supporting a worthwhile cause and helping your local community.
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Being valued as an important part of a friendly team.
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Training and development opportunities to enhance your skills and knowledge.
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Earning Tempo Time Credits to spend on fun activities both locally and across the UK.
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Travel expenses reimbursed.
What do I need to have?
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Shop floor volunteers need a friendly and approachable manner with excellent communication and people skills.
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Good organising ability
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Reliability and punctuality, with a sense of commitment and teamwork.
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Initiative and an eye for detail.
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Willingness to adapt to different tasks as and when shop priorities change.
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Experience in retail or customer service would be helpful but isn’t essential.
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A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).
What training and support will I be given?
You will be supported by the Charity Shop Manager and given induction and training to ensure you feel confident and capable in your role. As part of the wider hospice team, you’ll also have the chance to take part in various team wellbeing and development opportunities, plus additional learning.
How do I find out more?
Email us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!
Registered Charity
51 - 100
Our mission is to provide the very best care that we can to support people facing life-limiting illnesses.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.
We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.
Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”
We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.
Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.
Where you will be based
Shop
Why we want you
We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer
Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background