Retail support volunteer volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary’s Living & Giving Kew has become a much loved destination for followers of pre-loved fashion and a community hub for the wonderful residents of Kew. Located minutes from world famous Kew Gardens we welcome lots of UK and international visitors too.
Our Kew Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Port Talbot Shop:
Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.
It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.
The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.
The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.
Considerations:
Age requirement: 16+
Location:Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB
Commitment:Our shops operate Monday-Sunday, 9am-5pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We are also looking for volunteers with a knowledge of jewellery and books.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly, local volunteers to join our team and help make our shops in Chesham and Burnham a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
Why Volunteer With Us?
As a volunteer charity shop assistant, you will:
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Support a worthwhile cause and help improve animal welfare.
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Be part of a friendly and dedicated team.
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Enjoy a fun and fulfilling role at the heart of the local community.
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Training and development opportunities, including induction and ongoing support.
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Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
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Access to the RSPCA Learning Hub with a wide range of training materials.
What You’ll Be Doing:
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Helping customers in the shop find what they need.
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Accepting donations of items and money from the public.
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Processing sales through the till and card machine, including Gift Aid. (Training is provided but if you are not comfortable using the till, please get in touch because we have plenty of other tasks that do not involve the till).
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Sorting through donated items to determine what we can sell.
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Preparing donated items for sale by steaming and hanging items.
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Merchandising stock on the shop floor.
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Creating attractive shop window displays.
What We’re Looking For:
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Friendly, local volunteers who are confident talking to people.
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Retail experience would be ideal but is not necessary as full training will be given.
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We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week.
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Good communication and numeracy skills.
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You will need to be aged 16 or over.
What’s in It for You?
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Meet new people and make new friends.
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Learn new skills to enhance your CV.
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A comprehensive induction and training programme relevant to your role.
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Volunteer in a fun environment at the heart of your local community.
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Know that your time and effort is making a real difference to the welfare of animals.
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We’re happy to reimburse reasonable travel expenses incurred while volunteering.
Practical Considerations:
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Online induction - you’ll need to complete an online induction but if you are not able to use IT we do have a paper-based induction as an alternative.
Disclaimer:
Our voluntary roles are subject to:
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An informal interview and trial period.
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Submission of two referees’ contact details.
-
Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
We are so excited to have reopened the St Andrews Shop with a wonderful new look!
Our St Andrews Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxfam Till Volunteers Penrith, Cumbria
Do you enjoy meeting people and chatting?
Then this volunteer opportunity would suit you.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide
full training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep active.
When:
· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.
What you will be doing:
· Chatting to Customers - giving great customer service on the till.
· Operating the Till
· Keeping the shop floor clean and tidy
· Accepting donations from members of the public
· Assisting with stocking the shop floor
· Full Training and support are given for this role – no prior experience necessary.
What's in it for you:
· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00
· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.
· Learn new skills, gain experience, build confidence, and meet new people and make new friends.
Disclaimer: Additional Information
· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,
please talk to the Manager, and we can consider possible adjustments.
· We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please speak to a manager for assistance.
· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.
· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of an innovative, passionate and dedicated team? Help us in our mission to save lives at Essex & Herts Air Ambulance. Join our friendly retail team at our new Canvey Island shop.
Why we need you: We are looking for volunteers to help Essex & Herts Air Ambulance (EHAAT) by assisting in our new outlet . The role will support the Shop Manager and Assistant Shop Manager to ensure the smooth running of the shop.
What will you be doing?
· Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
· Maintaining good stock levels and helping with stock rotation
· Manning the till, including taking card payments and Gift Aid sign-up
· Greeting customers in a friendly and approachable manner
· Helping with visual merchandising plus other tasks when needed
You will have fun, while sharing your experience or learning new skills. We pay expenses and offer uniform, newsletters and dedicated events to our wonderful volunteers - be part of something special.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxfam Till Volunteers Headingly Leeds
Do you enjoy meeting people and chatting?
Then this volunteer opportunity would suit you.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community. No prior experience is needed, as we provide
full training. If you’re open to learning, enjoy working with others, and have a
passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep active.
When:
· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.
What you will be doing:
· Chatting to Customers - giving great customer service on the till.
· Operating the Till
· Keeping the shop floor clean and tidy
· Accepting donations from members of the public
· Assisting with stocking the shop floor
· Full Training and support are given for this role – no prior experience necessary.
What's in it for you:
· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00
· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.
· Learn new skills, gain experience, build confidence, and meet new people and make new friends.
Disclaimer: Additional Information
· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,
please talk to the Manager, and we can consider possible adjustments.
· We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please speak to a manager for assistance.
· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.
· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’
· We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use Your Commercial Skills to Change the World — Volunteer Ecommerce & Commercial Managers Wanted
Job Summary
Company Description
The Wisdom Trust is a UK-registered charity (Charity No. 1112323) dedicated to building a global network of people and organisations who share knowledge and resources to tackle poverty, healthcare challenges, environmental protection, human rights, and community development.
Role Description
Imagine if everyday online (and in many cases, in-store) shopping could help end poverty, protect the planet, improve healthcare, and strengthen human rights. Through our website, it can. With over 10,000 shopping partners who donate a commission every time our members make a purchase, we have the power to turn ordinary shopping into extraordinary impact.
The Wisdom Trust is on a mission to inspire people everywhere to take action on the issues that matter most: ending poverty, protecting our planet, improving global healthcare, and defending human rights for all. And almost everyone, regardless of age, background or location, can take part with just the click of their mouse - helping us to make communities on every continent safer, happier, healthier, better-aware and more sustainable places to live.
We’re seeking passionate Volunteer Ecommerce & Commercial Managers to help grow this unique programme. You’ll work to encourage more people to shop through our platform, strengthen relationships with retail partners, and help us maximise the funding we receive from every transaction.
Your expertise will directly support our campaigns to build a fairer, healthier, and more sustainable world. If you have experience in ecommerce, business development, online retail, or commercial strategy, we’d be thrilled to have you join our mission.
Duties
- Manage and maintain the company’s online SHOP page, ensuring all store/product listings are accurate, engaging, and up-to-date
- Develop and manage our online partnerships to ensure maximum benefit to the charity.
- Develop and implement marketing strategies to drive traffic and maximise sales through various digital channels
- Analyse sales data and customer behaviour to identify trends and opportunities for growth
- Coordinate with the marketing and social media teams to create compelling content, promotions, and campaigns
- Oversee customer service and member interactions related to online orders, ensuring prompt resolution of issues
- Monitor website performance, optimise user experience, and troubleshoot technical issues as they arise
- Collaborate with logistics partners to ensure timely delivery of products
- Train and mentor team members on best practices in e-commerce operations and customer engagement
- Stay informed about industry trends, technological advancements, and competitors’ activities
Qualifications
- Proven experience in managing e-commerce platforms or online retail operations
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills, with an emphasis on clear and professional interaction
- Experience or background in teaching is advantageous, demonstrating strong instructional abilities and adaptability
- Proficiency in digital marketing tools, analytics software, and content management systems
- Ability to analyse data to inform strategic decisions
- A proactive attitude with problem-solving capabilities
- Knowledge of current e-commerce trends and best practices
This role is ideal for motivated individuals who are passionate about digital sales channels and eager to make a significant global impact working within the charity.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chair – Filling Good (Sustainable Retail Community Benefit Society)
Location: Remote/Hybrid – Maidenhead, Berkshire
Commitment: Voluntary (Approx. 4 hrs/week)
Application Deadline: 18/01/2026 - We will interview candidates as we receive applications of interest
Start Date: ASAP
About Filling Good
Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.
The Role
We are seeking a new Chair of the Board to provide strategic leadership, ensure good governance, and support the long-term sustainability and growth of Filling Good. This is a rewarding opportunity to lead a purpose-driven organisation making real environmental and social change at the local level.
Key Responsibilities
Strategic Leadership
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Guide the Board in setting and reviewing strategic goals.
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Lead an annual strategy workshop (e.g. SWOT analysis, SMART goal setting).
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Ensure consistent progress tracking against the co-operative’s strategic plan.
Governance Oversight
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Chair Board meetings with clear agendas and effective timekeeping.
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Ensure compliance with legal, food safety, and risk management requirements.
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Support transparent communication with members and foster a shared understanding of priorities.
Operational Support
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Act as a point of contact and line management for senior staff (e.g.Senior Retail Manager).
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Hold annual informal reviews with key volunteers to set goals and offer support.
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Monitor key performance indicators, financial updates, and operational risks.
Board & Team Development
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Facilitate reviews for individual directors and the Board as a whole.
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Support the ongoing learning and development of Board members.
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Represent Filling Good at events and within the wider co-operative and sustainability sectors.
About You
We’re looking for someone who:
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Brings leadership experience and a collaborative, facilitative approach
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Understands or is keen to learn about co-operative governance
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Is passionate about sustainability, social impact, and ethical retail
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Can commit time and energy to support a growing, purpose-led organisation
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Is diplomatic, organised, and a great communicator
Experience in strategy, governance, HR, or ethical business is desirable but not essential.
What You’ll Gain
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Be part of a vibrant, values-driven community
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Lead meaningful change in local sustainability
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Gain board-level experience in an innovative co-operative model
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Collaborate with a passionate, diverse team of volunteers and members
How to Apply
To express interest, please send a short cover letter and CV (or a brief description of your relevant experience) by 31st July 2025
Informal chats about the role are welcome – just get in touch!
Filling Good is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds, experiences, and identities.
As a not-for-profit Community Benefit Society, our mission is to reduce waste, promote ethical consumption & support local, eco-conscious producers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for kitchen assistants to help us prepare a warm meal for the children that attend our sessions after school or during the school holidays.
Kitchen assistants prepare the meal depending on the ingredients donated to us and based on their confidence level. We want to make sure volunteers feel confident in what they are cooking. Often dishes are: jacket potatoes, pasta bakes, currys, stir fryes.
During term time we tend to have 1-2 volunteers in the kitchen and holidays 3-4, as more children attend the sessions during the holidays.
Expect to feel the community energy when you enter the space, with children attending regualrly and their parients having attended when they were younger. Team feel, with the other volunteers working togther to make the meal.
The Vench is a specail place and you will feel that and hopefully enjoy volunteering here.
Call or emails us to express your interest or any questions you may have.
All children and young people in Lockleaze live happy and healthy lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sunday Shift Lead Volunteer
Where you will be based Oxfam Micklegate Shop York
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a
difference in their community by helping their local Oxfam shop to stay open
for as long possible. We need people to open and close the shop, and ensure
volunteers know what tasks to undertake so the shop can run smoothly.
No prior experience is needed, as we provide full training. If you’re open to
learning, enjoy working with others, and have a passion for helping people,
you’ll fit right in!
You have the time to become a volunteer in your community; you might be
looking for work experience, the opportunity to meet new people, or keep
active.
By volunteering with us in one of our amazing retail spaces
you will be raising essential funds for Oxfam – all whilst
learning new skills and meeting some incredible people.
What you will be doing
Undertaking shop related tasks agreed with the Manager, for example:
Opening or closing the shop.
Ensuring that the shop is ready to trade or cashing up at the end of trade
Allocating tasks to members of the volunteer team.
Selecting, sorting, and pricing donated stock.
Chatting to customers, giving great service on the till.
Researching valuable and vintage stock.
Visual merchandising: creating eye-catching window and in-store displays.
Photographing and listing items for the online shop.
This role may include occasionally lifting boxes. We prioritise a safe
working environment and provide comprehensive health and safety
training to all volunteers.
The skills you need
We ask that you are reliable and on time for your volunteering
Full training and support are given for this role - no prior experience is
required
Happy to be part of a team and collaborate effectively with others
Confident communicator
What's in it for you
Some lunch and travel costs paid (speak to the Manager first to
understand what is covered)
Access to training and development
Grow your confidence and meet new people
Flexible volunteering schedules that fit your lifestyle
Free confidential support by the Retail Trust
Possible references for future employers.
Disclaimer
Additional information:
We warmly welcome everyone to apply and are dedicated to creating an
inclusive and diverse environment. If you have any needs,
please talk to the Manager, and we can consider possible adjustments.
We conduct ID checks for all volunteers and require one reference upon
application. If you have any difficulties providing a reference, please
speak to a manage
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities.
Responsibilities:
Reception Duties:
-
Visitor Reception:
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Greet visitors warmly at the front door or Reception desk.
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Check if visitors have pre-booked and verify booking details.
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Keep the Reception Desk attended at all times.
-
Booking Management:
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Obtain booking sheets from Graeme and update them throughout the day.
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Set out and supervise the donation box.
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Maintain a supply of hand sanitisers, leaflets, and other materials.
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Re-stock leaflet holders in the Main Entrance lobby.
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Visitor Handling Procedures: People with a Booking:
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Check the Lead Name off the booking list and confirm the number of visitors in the group.
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Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code.
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Ensure the donation process is completed.
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Inform visitors of the location of toilets and answer any questions.
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Ask visitors to wait in the Waiting Area until their Guide collects them.
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Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide.
People without a Booking:
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Politely inform visitors that entry is by pre-booking online.
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Check the booking list for vacant slots and inform visitors of available times and spaces.
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Advise visitors to book and return at the specified time, noting they cannot wait inside AH.
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Allow visitors to wait outside for potential "no-shows" if they wish.
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Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details.
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Seek assistance from Graeme or Mike if needed.
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Visitor Departure:
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Thank visitors for coming and say goodbye.
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Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre).
Merchandising Duties:
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Merchandise Stall Management:
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Set up and take down the HCAT Merchandise stall.
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Retrieve and replace sale items from/to the cupboards under the model in Reception.
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Run the merchandise stall, selling items to visitors.
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Cash Handling:
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Manage the float, monetary takings, cashing up, and recording total takings at the end of the day.
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Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day.
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Stock Monitoring:
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Monitor stock levels and advise Jeff if stocks are running low.
Qualifications:
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Friendly and welcoming demeanor.
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Strong communication and interpersonal skills.
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Ability to manage bookings and handle donations accurately.
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Experience in handling cash and managing merchandise sales.
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Punctual, reliable, and able to adhere to procedures.
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Commitment to providing a respectful and inclusive experience for all visitors.
Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role.
Benefits:
-
Be the welcoming face of Historic Croydon Airport.
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Gain experience in visitor management and merchandising.
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Contribute to the educational and cultural enrichment of the community.
-
Be part of a supportive and passionate team.
Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcoming people out of the cold for a hot drink, or out of the heat for an ice cream, you know exactly what our visitors need as part of their visit to us.
By getting involved, you could…
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Join an enthusiastic team and make new friends
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Support visitors to gain the best from their day
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Learn about our access support equipment and how to welcome support animals in to the café
-
Get the low down on the latest Ickworth bake to share with others
-
Develop your hospitality skills and put them into practice
-
Use your smile and customer service skills, so people feel at home
-
Help us raise money so we continue our work looking after special places
What’s involved?
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Meet and greet visitors when they enter the café with a warm smile.
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Help with queue management and direct visitors.
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When visitors leave say goodbye and thank them for their visit.
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Undertake tasks ranging from clearing and preparing tables for the next visitor, to supporting families with pushchairs and wheel chair users navigate the pathways between tables.
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Use your smile and customer service skills to engage with visitors, share knowledge of the estate and generally enhance their visit
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Have a strong working knowledge of our menu and sharing this with visitors.
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Playing your part to continue our work looking after special places
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Learning and developing a range of skills such as exceptional service, access support knowledge and sharing what’s on at Ickworth.
This role will suit you if you are:
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Are cheerful and like being around people – you’ll meet a lot at lunchtime!
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Are looking for a varied role – you’ll be looking after a whole range of visitors
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Are keen to be part of a team
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Are good at keeping places looking tidy and welcoming
Have a keen eye to detail to notice when a visitor needs help
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Love chatting about food, new recipes and where our ingredients come from
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We are looking for volunteers to help source, sell, and send clothes on Vinted to raise money for our services. This role is not about listing your own items but about sourcing donated items from others that we can then sell to support our work.
Who Are We Looking For?
·Enjoys fundraising but are looking for something a little bit different.
·Are organised and enjoy keeping things structured.
·Appreciates flexibility in a role and can manage tasks independently.
·Are collaborative and enjoy working as part of a supportive team.
What Do We Expect?
·Willingness to undertake our virtual training programme at a time convenient to you.
·Have a DBS check (preferably on the update system) or be willing to complete one with us.
·Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed).
·A positive and inclusive attitude toward disability and illness.
What Can You Expect?
·A supportive, kind, and nurturing team that values its volunteers.
·Flexibility- there is no fixed rota, so you can contribute at times that suit you.
·Supportive approach to accessibility and accommodations.
Benefits of Volunteering with Buttons & Bubbles C.I.C.
·Make a tangible difference in your community.
·Develop skills in fundraising, organisation, and online selling.
·Enhance your CV and demonstrate reliability to future employers.
·Explore new areas of interest and take on additional tasks if desired.
·Build confidence while contributing to meaningful work.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
By getting involved you could:
- Join an enthusiastic team and make new friends
- Develop your hospitality skills and put them into practice
- Support the lunch rush be delivering food to people’s tables
- Support on the counter to help serve soup or cakes
- Sign up to holiday, evening or 1 off events such as Theatre, Proms or other performances that may have an ice cream trike or BBQ on offer
- Be trained on the Food and Beverage Buggy to help deliver stock including freshly baked good to other outlets (being trained on the F&B buggy is an optional choice in addition to usual duties)
- Use your smile and customer service skills, so people feel at home
- Help us raise money so we continue our work looking after special places
What's involved?
- Undertake tasks ranging from clearing tables and serving food to washing dishes and supporting behind the counter.
- Use your smile and customer service skills to engage with visitors, share knowledge of the property and generally enhance their visit
- Have a strong working knowledge of our menu, including allergen information, and sharing this with visitors, though any allergy questions should be asked to a team leader, with the support of our allergen book.
- Playing your part to continue our work looking after special places
- Joining an enthusiastic team and making new friends
- Learning and developing a range of skills such as food safety, barista and exceptional service.
- There’s also potential to get involved with the Food & Beverage events calendar.
- You can also opt in to Food and Beverage Buggy training to help deliver freshly baked goods to other outlets on site.
This role will suit you if you are:
- Are cheerful and like being around people – you’ll meet a lot at lunchtime!
- Are looking for a varied role – you’ll be juggling tasks as well as trays of food
- Are keen to be part of a team
- Are good at keeping places looking tidy and welcoming
- Have a keen eye to detail to notice when a visitor needs help
- Love chatting about food, new recipes and where our ingredients come from
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.


