Retail Volunteer Roles in Coventry, West Midlands

Do you like dogs? Do you like people?

Your community needs you!!

Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.

Role Description

This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.

Qualifications

• Experience leading group activities and events
• Excellent communication and interpersonal skills
• Passion for promoting mental health and reducing knife and gang crime
• Knowledge of dog handling and safety
• Ability to provide guidance and support to members
• Reliability and punctuality
• Strong organisational skills
• Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)

Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being

Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.

We require an up to date DBS check and a minimum of of 20 walks per year

Birmingham and Derby Volunteers needed

Do you like dogs? Do you like people?

Your community needs you!!

Walkie Dogs is a weekly social group located in the UK that brings local communities in every city together to walk their dogs and make connections. We support mental health organisations and work towards reducing knife and gang crime throughout the UK. As a volunteer-led organisation, we provide training to ensure that our volunteers are equipped to offer support and resources to our members. Our online retail store offers the best products on the market to promote the health and well-being of dogs in the UK, with exclusive discounts for our members. We also provide educational tools, travel advice, training, and more to the dog community.

Role Description

This is a full-time, on-site role as a Volunteer Walk Leader at Walkie Dogs. As a Volunteer Walk Leader, you will be responsible for organising and leading dog walks for our social group. Your day-to-day tasks will include coordinating meet-up locations, ensuring the safety and well-being of participants and their dogs, providing guidance and support during walks, and fostering a positive and inclusive atmosphere within the group.

Qualifications

• Experience leading group activities and events
• Excellent communication and interpersonal skills
• Passion for promoting mental health and reducing knife and gang crime
• Knowledge of dog handling and safety
• Ability to provide guidance and support to members
• Reliability and punctuality
• Strong organisational skills
• Familiarity with the local area's, 74 cities in the UK. (anywhere with a cathedral)

Collaborating with Mental Health organisations across the UK we aim to support and spread awareness of the importance of mental health and well-being

Each volunteer will receive full walk leader training, access to the our website, discounts and walks across the UK.

We require an up to date DBS check and a minimum of of 20 walks per year

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Confident with cash handling with an eye for detail
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our organisation has great demand but has suffered over the last 12 months due to reduced funding. We seek Trustees with fundraising experience or from the LGBTQI+ community who can help us as we continue to meet our growing needs.

What will you be doing?

We are currently looking for two new Trustees. Our Trustees are like a non-executive board of directors - although they are not involved in the day-to-day running of the charity, they oversee what we do and make sure we stay on track, meeting 4 times per year in Accrington or via Teams for up to 2 hours at a time. In between meetings, the charity's management and admin team might call on the trustees for particular issues with which they need help or support, such as proofreading funding applications, working on developing specific projects using a trustee's contacts or area of expertise, or simply when a sounding board for new ideas is needed.

Our trustees may also come to our events a few times a year to keep up with what we are doing - this is arranged as convenient for the trustees.

New trustees will be joining our board, which currently stands at 5. The only absolute requirements are that you are interested in and enthusiastic about what we do and that you are willing to work to support the charity using any skills, knowledge, or contacts that you have that may be relevant. 

What are we looking for?

We are currently looking to grow and expand and are particularly keen to hear from potential trustees from the 

LGBTQI+ community or who have fundraising experience. However, if you are interested and have other skills or experience, please do get in touch - we welcome interest from all potential Trustees, regardless of their skills or background, as long as they are enthusiastic about what we do and are keen to support our work. We particularly welcome applications from women and from people of colour as we are looking to improve the diversity of our board. 

What difference will you make?

The RYC is going through a rough time at the moment as we respond to increased demand and reduced funding.Your presence and work on our Board of Trustees could help us reach hundreds of children and young people across the North-West who are the most vulnerable in our society. Living with issues such as eating disorders, anxiety, self-harm or suicidal tendencies, these young people are forgotten by mainstream clubs, therefore missing out on the social benefits of having friends or a safe space to connect or ask for help, especially in the wake of COVID-19 and the cost-of-living crisis.

You and your experience will help us reach our goals and develop our work more quickly and effectively, meaning we can get the most out of our resources and people.

To Apply:

Please send your CV and cover letter

If you would like an informal chat with our CEO, please email your details, and one can be arranged.

We look forward to seeing your application!

Become a Volunteer YouTube Content Creator!

Are you enthusiastic about making a positive impact and using your creative flair to support a worthwhile cause? Mast Cell Action, a dynamic and influential charity committed to raising awareness and driving positive change, is in need of a Volunteer YouTube Content Creator. Your role will be pivotal in helping us spread our message, raise awareness, and inspire action through compelling videos.

Role Overview:

As a Volunteer YouTube Content Creator, you'll collaborate with our Volunteer Creative Multimedia & Equality Manager to craft captivating videos that showcase the essence of our organisation. Your creative storytelling skills will captivate audiences, translating intricate ideas into accessible content that resonates with viewers.

Responsibilities:

Utilise your proficient video editing skills to craft high-quality, visually appealing content.

Apply your expertise in camera equipment, lighting, and sound setup for professional video production.

Weave engaging narratives that emotionally connect with viewers and align with our mission.

Employ your exceptional communication skills to effectively convey our message through videos.

Utilise your knowledge of YouTube and social media best practices to maximise video reach and engagement.

Manage your time efficiently to meet deadlines and handle multiple projects concurrently.

Collaborate with fellow volunteers, staff members, and stakeholders to align video content with our objectives.

Uphold strong ethical standards in content creation, ensuring accuracy, fairness, and sensitivity.

Respect confidentiality and the privacy of individuals associated with our charity.

Requirements:

Proficiency in video editing software and techniques.

Demonstrated experience in video production and content creation.

Creative thinking and the ability to transform complex concepts into engaging content.

Strong verbal and written communication skills.

Familiarity with YouTube platform functionalities and algorithms.

Adaptability to changing priorities and evolving needs.

Ability to work independently and as part of a team.

Ethical standards in content creation.

Desirable Skills:

Experience in managing a YouTube channel.

Knowledge of animation and motion graphic techniques.

Proficiency in Adobe After Effects, Adobe Premiere Pro, and Adobe Photoshop (or equivalents).

Time Commitment: 4-8 hours per week

Benefits:

Opportunity to make a tangible impact by supporting a deserving cause.

Develop and showcase your creative talents.

Gain experience in content creation and video production.

Collaborate with a passionate and diverse team.

If you're excited about contributing your skills to a purposeful cause and being part of a vibrant community of change-makers, we invite you to apply! Please submit your application, including your CV and a portfolio highlighting your past work.

Let's collaborate to create content that ignites change and raises awareness for Mast Cell Action's crucial mission. Join us today and make a meaningful difference!

Are you looking for a New Year’s resolution that really means something? Would you like to help enrich the life of people with complex needs? Volunteers add real value to Sense, bringing their passion, enthusiasm, and fresh perspectives to the work that we do.Plus, it’s so much fun!

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

This New year you could vow to be more active, make more friends, learn a new skill, make more memories, or you can do all of these at once, with the bonus of making a difference in the lives of people with complex needs. You won't regret it! Visit the sense website today and find our list of volunteering roles under “Get involved”.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• A leader, able to motivate others and get them involved to achieve great results.
• A team player who is good with people and enjoys interacting with the public.
• Passionate about providing great customer service; friendly and helpful. 
• Enthusiastic and motivated with a positive attitude.
• Flexible, proactive, reliable and trustworthy.
• Confident with cash handling and have an eye for detail.
• Aware of health and safety issues and happy to follow policies and procedures.
• Respectful of others and their diversity.
• Interested making a difference to people who have complex disabilities and are deafblind. 

Our Key Volunteers are shop volunteers who have additional responsibilities. This is a varied and responsible role where you’ll be provided with training that will equip you to support the Shop Manager and Assistant with the day to day running of the shop, including: 

• Provide a warm, friendly welcome to customers.
• Provide great customer service and a fantastic shopping experience, support other volunteers to do the same.
• Receiving donated goods from members of the public. 
• Processing sales and serving on the till.
• Open and close the shop when necessary to support the Shop Manager.
• Cash up the till at the end of the day.
• Support with sorting donations and price stock, keeping the shop stocked up, clean and tidy.
• Promoting Gift Aid and other Sense fundraising initiatives.
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
• Supporting with the recruitment and training of new volunteers. 
• Following health and safety measures to ensure the safety of everyone.

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Queen Alexandra College (QAC) seek to appoint a new Chair of Governors to lead its board towards a future vision which will see them deliver a new strategy of growth and development in a place which is far more than a typical college.

Applications close at: 9 a.m. Tuesday 4th June 2024

Location: Harborne, Birmingham

Time commitment: 3 – 4 days per month

About Queen Alexandra College (QAC)

Queen Alexandra College has taken on many forms over the years. It has been based at its Court Oak Road site in Harborne, Birmingham, for the last 121 years.

We were initially established to provide education to young people who were blind or partially sighted. While we still do this, our 380+ students now also include those who are on the autistic spectrum, who have moderate to severe learning difficulties and who have physical disabilities. Each day, our students are supported by a dedicated team of 437 expert staff.

Our College is just one part of the wider Queen Alexandra Charity which also incorporates community services provision, residential accommodation and our wholly-owned subsidiary, QAC Enterprises, which offers a variety of specialist commercial services.

Our organisational structure is quite different to that of many other colleges. As well as being an organisation that provides education and training, we are also a charitable company – the Queen Alexandra Charity is made up of four elements: the College; community services; residential; and enterprises.

The College is the significant service area of the charity, attracting students predominantly from the West Midlands, but with one in eight coming from further afield. This means that we are currently working with over 35 local authorities nationally.

Operating on three west Birmingham sites, our provision has deep roots within the local area. Most teaching takes place at our Harborne Campus on Court Oak Road. Here, we have our fitness centre, sports hall and a range of specialist facilities which is also the location of our residential accommodation, supporting up to 24 students.

Our Umberslade Campus offers horticulture and outdoor learning and at the Pinewood Campus, the focus is on dedicated progression to work. Based in a business hub, it a feel that is distinctly ‘not college’.

We aim to maximise life chances, as well as develop independence and work skills. This is delivered through a range of provision including preparation for life, vocational and supported internship programmes and our LEAP curriculum which includes courses in animal care, design and production, hospitality and catering, multi-trades, retail and business and sport and leisure. Through our vocational curriculum, we provide courses up to Level 3 in a number of areas and our students can also take GCSEs in English and mathematics. We provide work experience, careers support, PSHE and tutorials — all are interwoven across each study programme.

We encourage our students not just to learn but to self-improve with the ultimate aim to ‘Empower Abilities and Inspire Lives’.

It is a testament to what parents and carers know about us, and to how students value us, that we have continued to grow; the demand for our places remains constant. Due to this, governors are in the position of needing to consider a growth strategy beyond our current strategic plan.

However, at a time when strategic growth is at the forefront of our thinking, there are also challenges ahead. On-site, we have a constant need to improve the quality of our provision and our student experience, ensuring we continue to evidence the positive impacts we make. Nationally, there are challenges regarding funding which may have an impact on our ambitions.

Given our aspiration coupled with the challenge, we now seek to appoint a new Chair to lead our Board — someone who can play a crucial role in helping us to navigate such issues.

About the role

Our governors are company directors and charity trustees, and they are responsible for strategic oversight of the charity’s activities.

The governing body has enjoyed stability for many years, drawing on a range of skills and backgrounds. This year, however, will see the retirement of three of our most experienced members including the Chair and the Vice-Chair.

At present, governance is conducted through the Board of Governors and through committees dealing with finance, curriculum, governance, remuneration and audit.

Our new Chair will not only play a vital role in leading our Board, they will also have a role to play on one or more of these other committees where their time and expertise allows.

In addition, our Chair of Governors, the Chief Executive & Principal, Beverley Jessop, and the Director of Governance, Paul Walker, meet regularly as ‘the triumvirate’ to consider business.

We believe this opportunity to lead our board represents a truly unique opportunity which will allow the postholder the chance to have an impact on our short, medium, and long-term strategy, whilst helping us provide first-class opportunities to our students.

Who we are looking for

The key ingredient to everything we do here at QAC is a passion for improving the life chances and opportunities of our students, and this is something that we believe all candidates will need to possess, along with a recognition of the impact that education and skills development have on our students.

We recognise that we are a relatively unique entity as both a charity and an education provider coupled with the other facets of our wider business. As such, we will welcome applications from people with experience gained from a range of appropriate professional backgrounds.

Primarily, our new Chair should be someone who has a passion for improving life chances of young people, perhaps with an understanding and knowledge of SEND, further education and/or social care.

Our new Chair will undoubtedly need to have previous governance and board experience. This could have been gained as a Chair, a Committee Chair or as a governor elsewhere.

Our College is a hive of activity with an inclusive and vibrant atmosphere. Our students feel safe, cared for and supported and our staff demonstrate their commitment on a daily basis. We hope that our new Chair will be a person who wants to and can contribute to this wider organisational experience; someone who will become a visible, familiar part of our College community.

Peridot Partners and Queen Alexandra College are, together, committed to safeguarding and promoting the welfare of children and young people and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 4th June 2024.