Retail volunteer roles

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

The Clapham shop is a modern, contemporary and urban street store, unlike any other charity shop you've ever seen - full of vintage treasures, gorgeous greenery and creativity!

Our Clapham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Our Hexham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Hours: We are looking for committed volunteers to help in our shops.  Shop volunteers need to be fit and work to a rota; usually one morning or afternoon each week, but we can be flexible. We are particularly looking for volunteers in the following shops:

Greenway Owned (Chesham) NEW SHOP OPENED! Flexible shifts available, initially Thursdays, Fridays & Saturdays, from February to also be opening Monday to Wednesday 

Amersham Owned- Monday afternoons, Tuesdays, Wednesdays, Thursdays, Friday mornings, Weekends

Berkhamsted Owned - Tuesdays, Wednesday afternoons (Sorter), Saturday afternoons

Abbots Langley Owned - Friday afternoons

Highfield Owned (Hemel Hempstead) - Monday afternoons, Friday afternoons, Saturdays

Kings Langley Owned - Monday mornings, Saturday afternoons (ideally Steamer). DofE - Wednesday after school, Saturday mornings

Returned to Glory (Berkhamsted) - Mondays mornings and Weekends (ideally willing and able to help move furniture)

Marshalswick Owned (St Albans) - Steamers and Sorters for most days and Sundays also Stock Processor/Till Operator

All our shops are in the heart of the community.  If you are looking for a fun role, to learn new skills and to work within a fantastic team then shops have the volunteer roles for you!

Tasks are incredibly varied but all require a commitment to the Hospice values.  The main roles with training given, are:

Till Operator - serving customers on the till, customer facing

Steamer - Steaming clothes ready for sale

Sorter - Sorting donations in preparation to sell

Stock Processor - Hanging, tagging clothes, washing bric-a-brac, filling shop shelves

If you are interested in finding out more about these roles pop into one of the shops for a chat with the shop manager, complete our online application form or contact our friendly volunteering team.

“Bright, lively and a fun place to work with a brill people.” Shop Volunteer

Our wetland centres shape unforgettable experiences for our visitors to engage with wetland wildlife and learn more about the amazing work  WWT does to conserve wetlands and species around the world.

A good cup of tea and a relaxing snack looking over our beautiful wetlands are an important part of that experience. Plus, all the profit from our cafes and shops goes back into funding WWT projects. 

We're looking for friendly, welcoming people to help in our café and make that experience a great one.

In this role, you will be:

• Serving our visitors light meals, snacks and drinks

• Helping keeping our café tables clear, clean and free for use

• Engaging with our visitors, directing them to our seasonal highlights and daily talks, helping them to make the most of their visit

• Supporting behind-the-scenes with tasks such as washing up and sorting deliveries - keeping us on track

• Helping with food displays- helping visitors to make those tricky choices!

Our café has an amazing view of the reserve and you'll be able to watch the seasons change whilst helping visitors to have an enjoyable day.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.

We look forward to hearing from you! 

See inside our Collections storage facility - closed to the public - and help us prepare to move our collection to a new facility

What is an Inventory volunteer?

The RAF Museum has many items in its collection which are not currently on display. Our inventory volunteers will ensure that we have an up-to-date record of all the items in our reserve collection, their purpose and condition, to help us prepare to move from our current store outside Stafford to a new storage facility in Cosford. This is a weekday only opportunity.

This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.

What will I be doing?

The Inventory Volunteer role could encompass various tasks, which might include:

· Assessing objects’ condition

· Measuring and weighing items

· Undertaking cleaning as required

· Object photography

This role is perfect for you if you…

· Are curious and eager to learn

· Pay attention to detail

· Have a light and careful touch

· Are happy working as part of a team

· Are organised and able to keep accurate records

How much time would I need to commit?

Ideally a half day (09:00 to 12:00 or 13:00 to 16:00) once a week, although other arrangements can be considered on a case-by-case basis. We would ask that volunteers commit to a minimum of 20 volunteering sessions. This is a weekdays only opportunity.

What's in it for me?

· Becoming part of a great team of volunteers and staff

· See and handle objects from the RAF Museum’s collection not on public display

· Learn about object conservation

· Discover more about the history of the RAF

· Gain behind-the-scenes experience within the heritage sector

· 25% discount at our retail outlets and café[KS1] 

· Travel expenses reimbursed up to £14.50 per day, in line with our policy

· Free entry to a wide range of museums and heritage sites across the UK.

Be the voice of Marie Curie in your local library network

Are you passionate about making a difference in your community? We’re looking for dedicated Community Engagement Volunteers to support Marie Curie’s outreach efforts across libraries in Solihull.

This is a unique opportunity to help raise awareness of the vital support services Marie Curie offers to people living with terminal illness and their families.

What you’ll be doing

As a Community Engagement Volunteer supporting libraries, you will:

• Take responsibility for 3 - 6 local libraries, depending on your location.
• Build positive relationships with library staff and engage with library users where appropriate.
• Share key information and offer a listening ear to others
• Monitor stock levels of Marie Curie information materials and top them up as needed.
• Amplify the voices of those affected by terminal illness and bereavement
• Record stock checks and activity using a simple Microsoft Office form and return it to the Community Engagement Team.
• Look out for additional opportunities within the library to share Marie Curie’s Information & Support resources

You'd be a perfect fit if you are:

• Passionate about improving care for people with terminal illness and their loved ones
• Active in your local community and able to share Marie Curie's vision
• Friendly and enjoy meeting others from all walks of life
• Can collaborate with staff and fellow volunteers
• Committed to upholding Marie Curie's values with honesty and openness

What you can gain:

• A sense of purpose and connection in your local area
• Training and continued support from our Community Engagement Team
• Opportunities to grow personally and meet inspiring people
• Recognition for your time and skills.
• Reimbursement of agreed out-of-pocket expenses
• Access to exclusive deals and discounts across retail, travel, entertainment, and more

Ready to Make a Difference?

If you're passionate about making a difference in your community and helping Marie Curie ensure everyone has access to vital support, we’d be delighted to hear from you.

Please note you must be aged 18 years or older to apply for this opportunity.

Ref: 6227

Overview

Are you practical, hands-on and enjoy getting stuck in?

Our Scarborough Community Furniture Store receives large amounts of donated furniture, which needs moving on a daily basis, including loading and unloading our delivery vans and arranging the store, as well as small scale furniture assembly and repair. We are looking for volunteers in our stores to support these operations.

We are currently looking for warehouse volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Moving furniture around our stores and warehouse
• Unloading & loading vans
• Cleaning and preparing donated furniture to be sold
• Furniture assembly (usually beds)
• Minor repairs where needed (supervised and supported)
• Interacting with customers in the store in a positive, polite and helpful manner

Skills required:

• You will need to communicate well with the rest of the store team
• Being a positive, polite, and helpful representative of the store to customers, ready to help them out when needed
• You need to be able to lift and move furniture - although we will never ask you to lift anything you are uncomfortable with and will provide full manual handling training
• If you have skills in carpentry, furniture repair and assembly, this is a bonus, but not a requirement of the role.

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on MONDAY, FRIDAY AND SATURDAY

Who this role would suit:

• Those looking to gain skills and experience in warehouse work, delivery work and customer service
• Those with a background in carpentry and furniture repair who are looking to contribute this experience as part of a voluntary role
• Those with a background in warehouse work and customer service who are looking to contribute this experience as part of a voluntary role
• Anybody willing to learn, support, and be part of the warehouse team

Volunteer: “I wanted to volunteer to get some work experience and be part of a team. I’ve learnt the correct way to handle furniture, how to take a bed apart, and how to put a sofa together. I’ve also improved my teamwork skills, have better communication skills, and learnt that there are several ways to do different things”.

Leprosy, is that still a thing? Every two minutes someone is newly diagnosed with this neglected tropical disease.The Leprosy Mission Shop is a wholly owned subsidiary of The Leprosy Mission International and exists to raise the profile of The Leprosy Mission, raising money and recruiting new supporters through the sale of Christmas cards, gifts and alternative gifts. Do you have experience in legal, e-comm, digital marketing or AI you could bring?  Come and join the Board of this highly-regarded charity trading company that celebrates 30 years of fighting leprosy this year - and be part of the generation that ends leprosy for good.

Roots for Change UK is looking for a committed charity shop manager to support the running of our community shop. The role is 3–5 days per week, 4 hours per day, covering either opening or closing the shop.

Key responsibilities include:

• Overseeing and supporting volunteers in the store.

• Operating the till and ensuring excellent customer service.

• Administering food distribution and handling donations.

• Maintaining a welcoming, organised and community-focused environment.

This is a rewarding opportunity to contribute directly to our mission of supporting families and communities in the Northeast.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

Are you happy to get stuck in with loads of enthusiasm? Fundraisers here at Ickworth are a diverse bunch and through talks, 2nd hand books, internal events and much more we help towards the conservation of this special place 

 This role will suit you if you are:

• Someone who enjoys talking to members of the public and can engage in a meaningful conversation.
• Comfortable lone working at times, as well as working in a team.
• Up for a challenge and like to reach a target.
• A person that enjoys giving excellent service.
• Happy to volunteer on your own. However, someone will always be available to support.
• Confident building new relationships with people.

Tasks and responsibilities

• Helping grow awareness and support for local & national fundraising
• Understanding different needs and interests of people and inspiring them to give in a way that is right for them.
• Supporting in our bookshop by manning the space, rotating stock, tidying and pricing books while always providing a friendly and welcoming approach.
• Attending regular meetings and suggesting fundraising ideas/feedback so we can fulfil our fundraising plan.
• Using your particular skills in creative ways to raise funds
• Answering questions people may have about the National Trust and being able to explain where donations go and impact they make.
• Ensuring we follow fundraising guidance, regulations and best practice
• Supporting big fundraising campaigns or projects.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

By getting involved you could:

• Be part of a passionate team, working closely with staff across departments raising vital funds to protect Ickworth.
• Be making a direct impact in our fundraising spaces, such as bookshop or through programming.
• Help bring the work of the National Trust to life and inspire others to get involved
• Increase your fundraising skills and experience of different ways to fundraise 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Communication Skills, Community Development, Customer Service, Decision Making, E-commerce, Event Support, Fundraising, General Administration, Interpersonal Skills, Inventory Management, Market Research, Marketing & Communications, Merchandising, Public Relations, Public Speaking, Retail, Sales Process, Stock / Inventory Management, Teamwork

About The Role

We’re WWT, the charity for wetlands and wildlife. We’re on a mission to restore wetlands because they are a wondrous solution to our world's problems. Together we will unlock their power – and help nature burst back to life. Because when wetlands flourish, all life will flourish. We lead the way, bring life and inspire connection. 

Volunteers are integral to the running of our Welney centre and without their help we wouldn’t be able to welcome our visitors to this amazing wetland. Your role will be helping to bring people of all ages and backgrounds closer to wetland wildlife, by providing assistance to visitors and encouraging them to explore the site and learn about WWT’s pioneering wetland conservation work, to save wetlands for wildlife and people. You’ll support the delivery of excellent customer service for the retail and membership team, inspiring people to support us as members of the WWT, and be a warm and welcoming face for our cause.

We are looking for volunteers who can ideally give one day a week, exact hours to be agreed. 

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or leave a message with your name and number. 

About You

This role will suit you if you have a positive, friendly, can-do attitude, and are committed to delivering excellent customer service. Having, or being happy to develop, the confidence to engage our visitors of all ages simply and effectively around their needs is also an essential part of this role, being a good communicator in English (other languages are also useful!).

You’ll have a real interest in and enthusiasm for WWT’s work, nature and the outdoors and will be happy to develop this to share with others in a variety of ways: promoting membership; attending briefing sessions and familiarising yourself with events, activities, sightings and developments at the centre; and on a day-to-day basis, answering visitor questions, helping them to navigate what’s on offer. Welney has a close-working team, and much of the time you will be working in a group, however, the ability to work under your own initiative and being self-motivated at other times is also needed.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

This role will suit you if:

You have a positive, friendly, can-do attitude, and are committed to delivering excellent customer service. Having, or being happy to develop, the confidence to engage our visitors of all ages simply and effectively around their needs is also an essential part of this role, being a good communicator in English (other languages are also useful!). You’ll have a real interest in and enthusiasm for WWT’s work, nature and the outdoors and will be happy to develop this to share with others in a variety of ways: promoting membership; attending briefing sessions and familiarising yourself with events, activities, sightings and developments at the centre; and on a day-to-day basis, answering visitor questions, helping them to navigate what’s on offer. Welney has a close-working team, and much of the time you will be working in a group, however, the ability to work under your own initiative and being self-motivated at other times is also needed.

Practicalities

Where will you be based? Welney Wetland Centre

Who will you volunteer with? Retail, Admissions & Membership Manager

Time commitment? We are looking for volunteers who can ideally commit to one day across the week. Shifts are negotiable, with suitable breaks. After completing training and an induction for this role, we ask volunteers to spend a minimum of 6 months volunteering with WWT Welney. 

You’ll get a warm welcome, including information on training, equipment and other information you need. This will include risk assessments based on your role and any particular support you need. Volunteers receive access to our sites, and discounts in our shops and cafes. Some roles include a uniform or require the use of equipment or protective clothing. If you are based at a particular site or office location, you’ll need to be able to get yourself there and back. Information on locations can be found on our website. We will keep you up to date with what’s happening across WWT and the difference you will be helping to make happen.

We look forward to hearing from you! 

Unleash your inner hero and embrace the Building Heroes Volunteer Programme!

Are you ready to support our military community? Would you like to help those who have served transition into civilian life?

‍

Join our Volunteer Programme and explore a range of fulfilling roles tailored to match your unique skills and passions.

ROLES

Fundraising Advocate - Raise awareness and funds to help Building Heroes and the veterans we support! Get involved in a one-time event or provide long-term fundraising support by attending regular events. We will assist with any promotion or administrative needs however, we are counting on you to raise the funds! Organise an event yourself or join one of ours! Current fundraising events include: The London Summer Walk, The Great North Run, The Great South Run, The Building Heroes Bike Ride, and many more!

Charity Advocate - Our charity advocates are responsible for raising awareness of Building Heroes and our initiatives. They are responsible for promoting the charity within the military community and connecting with key members to spread awareness of our services. This can include conducting talks and presentations in military venues, introducing members of the military community to our charity and training partners, finding new areas for us to promote our programmes, and promoting the charity at events for the wider public (e.g. Armed Forces Day, retail fundraising.)

Mentor Advocate - As a mentoring advocate, you will be responsible for directly supporting veterans and service leavers who are seeking assistance through Building Heroes. You will help our Academy Leads to guide learners through their transition from military to civilian life by sharing personal experiences and signposting to the relevant support to help learners to achieve their goals. This role could include: an informal chat/presentation to a group currently on a Building Heroes programme, assisting the Academy Lead to support learners one-to-one, signposting learners to relevant organisations/support to assist them with any personal or professional issues. This is our most challenging role and needs someone empathetic, good at communicating, and with military experience.

ABOUT US

Help us support those who have served. Established in 2014, Building Heroes provides construction training and employment support to the military community—including veterans, service leavers, reservists, and their families. We offer pathways to meaningful civilian careers in construction, infrastructure and green skills, empowering our armed forces community learners to transition successfully into civilian life. Each year, hundreds benefit from our programmes, which are 90% or fully funded, minimising costs to our beneficiaries. These courses equip them not only with professional skills but also build confidence and community, making them job-ready and civilian life-ready.

PLEASE NOTE:

• Volunteers must be 18+.
• Fundraising and Charity Advocate roles are open to the general public. You must be a veteran to be a Mentor.

The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospitals. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a voluntary Stock and Merchandise Coordinator to help our organisation create a bigger and smoother impact to our patients. 

We would like the volunteer to help with:

• Taking inventory of our current stock that is being used for both in-patients and out patients. 

• Organising stock and adding to a system that makes it accessible.

• Creating and packing resources for different services we provide in hospital.

• Packing orders from our online charity shop to send out to customers.

• Tracking resources we need on the wards and accommodation units.

• Processing deliveries e.g unboxing and sorting.

• Ad-hoc requests that may arise in the office.

You will be supporting our Community Engagement Lead and our Children and Families Service Lead who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.

Your input will greatly affect how smoothly our operations run, and how we are able to interact and support our service users. With your help we will be able to have a more organised process in allocating our resources, be able to support the children and their families in the ward, and have a clearer set of operations with distribution off-site.

Criteria

We are looking for a volunteer who has:

• Strong organisational skills.

• Accuracy and attention to detail. 

• Ability to work well with others.

• Flexible and adaptive.

• Understands the resource constraints of a small charity and is able to work with these.

• Willing to have an enhanced DBS check.

• Willing to partake in safeguarding training.

• Willing to partake in onboarding training to understand our charity and the mission in more detail.

• Must be over 18.

Time

Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more; working 3-7 hours one day a week. We are an understanding and flexible organisation, and would be happy to discuss options with you. Some weekend work would be desirable.