Retail volunteer volunteer volunteer roles

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

The Retail Distribution Centre (RDC) is where donations are stored, sorted, cleaned and distributed to the shops. Our volunteers help with household items ranging from crockery, toys, small electrical items, pictures, as well as clothes, shoes and bags. You will become part of the team that will sort, prepare, and recycle donations for resale.

CHAS runs a number of charity shops locally, selling donated stock as well as new goods to raise the vital funds required to care for children and their families. You will be volunteering within our busy retail team, assisting with important stock room management tasks, the day to day running of the shop floor and providing excellent customer service.

By selling goods in the shops you are directly raising the funds that enable us to support children with a life-shortening condition and their families.

You can volunteer Monday to Sunday, in the morning or afternoon. Shifts usually last for four hours, but this can be flexible. This can be weekly, fortnightly, monthly, and even on a bank basis.

Become a Fundraising volunteer to support the Strathspey Cats Protection Branch!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Cromer charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Cats Protection in Poole are looking for a Volunteer Cashier in our charity shop.

Ideally you'll enjoy fashion, and the fun of a charity shop - you'll help shoppers find hidden gems. You'll help keep us looking beautiful - maintaining the shop floor, filling up our clothing rails, and using your creativity to help create exciting displays. You'll also be meeting our customers and helping them shop, as well as our kind donors, supporters, and cat-lovers!

Your kindness and hard work will help us care for cats and kittens in the Dorset area, with links to our Ferndown homing centre.

Full training will be provided, so experience is not necessary - but enthusiasm is a must!

Does this role sound like you? Please apply here, drop us a line, or simply pop into the shop and ask for a manager.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

**Tasks you could get up to whilst volunteering could include:**

- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer

**As a Retail Volunteer you will be:**

- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself

**As a Mencap volunteer you will:**

- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community

**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need.

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Attleborough charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.

Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.ret

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our Fulwood, Preston Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.