Retention direct marketing manager jobs
School Partnerships Alliance
Membership & Communications Manager
3-4 days per week
£35,000-£45,000 pro rata and subject to experience
Mainly remote (at least initially), with in-person attendance required at monthly team meetings and in-person membership related events which may take place at differing locations, across the UK.
First-round interviews will be held online on Tuesday 12th August. Second round interviews will be in person in London on Friday 15th August.
We are willing to wait for the successful candidate to work through a notice period, but that candidate will be able to start from 1st September 2025 or as soon as available thereafter.
About Us
Formed in 2021, the School Partnerships Alliance (S.P.A.) is an independent, non-politically aligned membership and delivery organisation which supports and promotes impactful, sustainable and mutually beneficial cross-sector school partnerships. We promote and develop best practice, commission research, provide training and offer a wide range of partnership brokering and audit support. We wholeheartedly support the delivery of the strongest pupil outcomes for all children and our national programmes and initiatives are informed by research and experience and driven by impact.
The S.P.A.’s ambition is to become the leading, evidence-led, trusted voice on school partnerships in the UK. Working as a force for school improvement, our vision is for independent-maintained school partnership work to embed itself into the fabric of the national school system; one which is both self-improving and sustainable. We work to enrich both public and policymaker understanding of the benefits of cross-sector school partnerships through research, targeted initiatives and impact analysis.
Our long-term goal is for all UK schools to partner in some form, to improve both their own and their partner schools’ performance and deliver benefits to all pupils, particularly those attending schools in under-resourced areas. We want to work with a wide range of organisations and individuals who share our vision for a fairer future for all children and build a national strategy for school partnerships. A future where all schools work together for meaningful, mutual benefit to support the educational and emotional needs and aspirations of the next generation.
Purpose of the Role
The Membership & Communications Manager is a new part time role at the School Partnerships Alliance, reporting to the Chief Executive and working closely with our Executive Assistant. You will join us at an exciting time as we develop our new organisational strategy and expand our current school membership offer. As this is a new position this post does not currently have direct reports, but there may be an opportunity to recruit additional team member(s) as the organisation continues to grow over the next 12-18 months. You will be required to work closely with both our CEO and Director of Programmes and Research to lead on the development and delivery of the membership strategy, both stewarding and growing our membership base year on year. You will also be required to manage our new website, provide support with our social media, and ensure that all member communications align with both our brand values and guidelines.
Key Responsibilities:
- Develop and deliver a new, robust membership strategy that supports the S.P.A.’s key objectives. This will include new member acquisition, current member retention and ensuring that stewardship of school members is effective and fit for purpose. You will work with the Director of Programmes and Research to help deliver a credible school partnerships CPD programme and collaborate with the wider S.P.A. team to create a tangible, attractive membership offer (both on and off-line) that will bring schools together, challenge existing partnership practice and support new thinking.
- Actively identify, solicit and enrol new schools as members, building and maintaining an evolving pipeline of new membership prospects.
- Plan and prepare for meetings with current and potential members and accompany CEO and/or Director of Programmes and Research to cultivation meetings where appropriate.
- Be the first point of call for all members and with the support of the Executive Assistant to the CEO, oversee the processing of all new membership applications, renewals and invoices and ensure all enquiries from existing and prospective members are responded to in a timely manner.
- Work with the wider team to confirm a calendar of membership events across the school year. These will take place both online and/or in locations across the UK, so occasional travel will be required.
- Oversee the membership budget and provide quarterly income forecasts and reports to the CEO and Trustees, monitoring and reporting against income targets.
- Build and maintain partnerships with wider S.P.A. stakeholders to include external school membership organisations, MATs and S.P.A. trustees.
- Empower S.P.A. staff and our trustee board to support membership development, utilising their talents and networks effectively.
- Lead on the preparation of high-quality digital membership communication and related marketing and event materials.
- Oversee the establishment of an appropriate administration system to ensure effective membership tracking, due diligence, and to ensure that the S.P.A. has a robust, professional approach to member stewardship.
- Ensure all membership delivery complies with our internal protocols and all external regulations.
- To attend relevant S.P.A in person events.
- To be an active ambassador for the organisation and carry out any other related duties deemed commensurate with the requirements of the role.
Knowledge, Skills & Experience
- Passionate advocate for young people and a commitment to the School Partnerships Alliance’s central mission.
- A minimum of 3 years non-profit membership/communications/fundraising experience in a relevant role would be desirable.
- A proven track record of securing membership subsidies and/or donations from trusts and foundations, corporate partners and major donors.
- Excellent relationship and people management skills, varying your style to the needs of the audience.
- Excellent written and verbal communication and presentation skills.
- Excellent team skills, strong listening and problem-solving abilities with a positive attitude.
- Excellent organisational skills, and the ability to work to deadlines.
- Proficiency in CANVA/In Design and MS PowerPoint to create impactful digital communications.
- Thorough knowledge of structured CRM systems and support tools, all MS Office including Excel.
- Strong understanding of account management and relationship management.
Person Specification
- You are an enthusiastic professional who is passionate about opportunities for young people and education.
- You have an effective and energetic work ethic and are comfortable approaching and working with senior stakeholders across a wide range of organisations and educational institutions.
- You have a keen eye for a prospect and the knowledge and experience to convert them into lasting supporters.
- You are able to work independently and as part of a team.
- You are flexible, reliable and with a can-do attitude.
Equal Opportunities
The School Partnerships Alliance is fully committed to the principles of equal opportunity, diversity and inclusion. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status and welcome applications from applicants of all backgrounds.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. This post is therefore subject to an enhanced DBS check, online checks and two satisfactory references.
The client requests no contact from agencies or media sales.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Juliette Robinson, Head of People.
Please submit a CV and supporting statement via email, outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 11 August 2025 at 9am
First round interviews will be taking place remotely on 21 and 22 August.
Second round interviews will take place in person at our Hatfield office on 28 August
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Welcome
Thank you for your interest in joining the CoachBright team as our new Programme Manager. We are a social mobility charity on a mission to support pupils from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
There is an attainment and outcomes gap in the UK between disadvantaged pupils and their wealthier peers. This is exacerbated when pupils have lower confidence in their own abilities and potential. Upward social mobility is made even harder when pupils lack relatable role models. We want to change this!
Now, more than ever, it is essential that young people from disadvantaged back- grounds get the support they need to achieve their goals. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.
We are ambitious, and are looking for someone as passionate as we are about creating a socially just world. If you’re motivated by improving social mobility and transforming the life chances of young people we would love to hear from you.
Many thanks,
Who we are
Vision: a world in which every young person’s destination is based on their choice, ambitions and talents, rather than their background.
Mission: coaching young people to be confident, independent and resilient so they can lead the lives they want.
What we do: we partner with schools, universities and businesses to run face-to-face and virtual coaching programmes for disadvantaged young people with relatable role models who are just a few years ahead in their life journey, we help raise their confidence, independence, resiliance and attainment. Our coahes are typically undergraduate volunteers or senior pupils in schools who we train and support to become effective coaches.
The Challenge
By the age of 5, 43% of disadvantaged young people have not reached a good level of literacy and numeracy.
57% of children from disadvantaged backgrounds leave primary schools without reaching the expected standard in reading and maths.
A disadvantaged child is 50% less likely to achieve passes in GCSE English and Maths.
Only 16% of Free School Meal eligible young people attend university, compared to more than 75% of those who attend an independent school.
1 in 3 young people frpm disadvantaged backgrounds are not in any form of sustained education, apprenticship or employment five years after their GCSEs.
1 in 5 undergraduates from disadvantaged backgrounds don't complete their degree, double the rate for the most advantaged.
Those in elite occupations from disadvantaged backgrounds earn £6,400 per year less in the same role, and take 25% longer to gain a promotion.
Our Impact
We have been delivering coaching programmes across England since 2014, supporting over 15,000 young people in that time. We have a small but growing number of programmes directly coaching undergraduates from underrepresented backgrounds (our Lifecycle programme). However, the majority of our work and impact takes place in schools, involving us training undergraduates (our Core programme) or senior pupils (our Peer to Peer programme) to be coaches to younger pupils.
We are proud that our programmes demonstrate consistently strong impact on the outcomes most closely associated with improving social mobility: attainment, social & emotional development, and school attendance.
Our most recent independent evaluation found:
Increases in maths (11.1%) and English (5.1%) attainment.
Significant improvements (min 8%) in metacognition, self-efficacy, and motivation.
Persistently absent pupils’ school attendance increased by 11%!
Our Values
We have four core values at CoachBright that we use to guide us and help our decision making. These values remind us at all times who we help, how we help them, and how we should act as both a charity and as individuals.
1. We understand the complexities of disadvantage. We prioritise supporting young people from low-income households but understand that disadvantage is context-dependent and that the drivers of disadvantage regularly shift.
2. We believe coaching is transformative. All of our work, from primaryphase programmes to our Lifecycle work with young adults, is grounded in a belief that high-quality coaching can transform a young persons life.
3. We strive for clarity. We are open and honest with our beneficiaries, our partners, and each other. We hold each other to high standards and provide transparency and clarity with the deisions and work we do.
4. We are a team not just colleagues. We are committed to helping others, and this commitment extends beyond our beneficiaries to each other in the workplace. We strive to make CoachBright a place where regardless of role, level of seniority, or length of time at the organisation, we all want to roll our sleeves up to support each other and share in each other's successes and challenges.
Our Team
We are a small but mighty team, with a mixture of experiences including youth work, teaching, music, finance, social work and many others. Although our backgrounds and skills may be different, what we have in common is a commitment to our core values, and a belief that our work can - and does - change young people’s lives.
And whilst we may be located in different parts of the country, we work extremely hard to ensure we live up to our fourth core value - ‘we are a team, not just colleagues’.
I've never worked in such a wonderful team before. It's been great to join such a supportive environment where everyone just wants the very best for each other and are all so passionate about our shared mission.
Role description
In the 25/26 academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.
This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils (see here for more details).
To support with this delivery, we are looking to recruit additional fixed-term (October 2025 - July 2026) Programme Managers, both full and part time, in the following regions:
-
South West (including Cornwall and Plymouth) Part time, 2-3 days per week
-
South East England (including Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire, and Milton Keynes) Full time
-
North West (including Merseyside, Greater Manchester, Lancashire, and Cheshire) Part time, 3-4 days per week
-
North East (including Northumberland, Newcastle, Tyneside and Teesside) Part time, 2-3 days per week
You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and Lifecycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.
Candidates should be able to cover all locations in the given region they are applying for, so access to a car would be an advantage, but is not essential. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.
All roles are on fixed term contracts starting Monday 6th October 2025 and finishing 31st July 2026. The majority of direct delivery in schools will begin early November. The first few weeks in the role will combine a mixture of induction, training, programme observations, programme set up, and volunteer recruitment for our Core programmes.
Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.
You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!
Role details
Managing and delivering programmes
-
Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.
-
Set timelines for programme start and finish dates.
-
Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.
-
Facilitate in-school or digital workshops for groups of pupils (KS1-5).
-
Plan and organise graduation trips to a local university for pupils on the programme.
-
Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.
-
Report regularly to the Programmes Team Leader on key performance indicators and programme updates.
-
Build and maintain high quality relationships with pupils, schools, and universities..
-
Collect data and write impact reports and case studies for each programme.
Recruiting and managing undergraduate volunteers (in regions with Core programmes):
-
Recruit and retain volunteer undergraduate coaches.
-
Coordinate and allocate undergraduate coaches to Core school programmes, communicating with them weekly and when needed arranging transport for them to schools.
-
Deliver training to volunteers both in-person and online.
-
Develop and maintain relationships with universities, particularly access, outreach, and widening participation teams.
Expanding our reach and impact:
-
Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.
-
Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.
-
Contribute to programme design, take part in a working group and whole team meetings.
-
Gather and create content for social media and marketing materials.
-
Running pupil and school leader focus groups.
-
Carry out other tasks that are within the scope and spirit of the role.
Person Specification
Essential characteristics and experience
Below are the key attributes candidates will need to be confident of demonstrating.
-
Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.
-
Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.
-
Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.
-
Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).
-
Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).
-
Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.
-
Ability to make quick and clear decisions.
Desired characteristics and experience
Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying.
-
Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.
-
Experience of sales or partnership management/development, particularly with schools or universities.
-
Experience of working in education settings.
-
Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.
Key details
Benefits
-
An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.
-
28 annual leave days (pro rata).
-
Fridays off during non-term-time (pro rata).
-
Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).
-
Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
-
Access to BrightHR perks, including a range of retail discounts.
Key Information:
-
Annual salary of £30,579 - plus £2,500 London weighting where applicable (pro rata)
-
Fixed term contract (6th October 2025 - 31st July 2026).
-
Remote role with travel to schools across England. The majority of working days will require a trip to 1-2 schools in your region.
-
Reporting to our Programmes Team Leader
Coaching young people to be confident, independent and resilient so they can lead the lives they want.




The client requests no contact from agencies or media sales.
At Social Bite, we believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness through supported employment, housing solutions, and by giving out more than 165,000 items of free food each year through our Coffee Shops and Charity Partners.
To support these vital programmes we fundraise through a variety of income streams as well as deliver annual large-scale campaigns and events to achieve ambitious targets. The role of Individual Giving Manager will play an important part in helping to raise vital funds to support the mission of ending homelessness.
We’re looking for a passionate, creative, and data-driven Individual Giving Manager to lead our individual giving strategy, inspire our supporters, and help shape this evolving area of our work.
This is a job for someone who loves variety, every day brings something new with exciting growth opportunities. You will be a natural people-person, who enjoys deepening relationships with supporters helping them to feel connected, valued and part of something bigger.
You’ll bring experience in building supporter journeys and shaping the donor giving ladder. You’ll be a team-player, and someone who’s not afraid to take initiative all while keeping a positive, can-do attitude.
What you’ll bring to the role:
- Excellent attention to detail
- A hands-on, proactive approach, you get stuff done, and you do it well.
- A natural problem solver with a solutions-focussed attitude
- A self-starter able to work independently
- Excellent relationship building skills
- A people-first mindset, you genuinely care about our supporters, the people we serve and your colleagues
- A compassionate, energetic approach with a high degree of emotional intelligence
- A real team-player, not afraid to get stuck in to help others
- Ability to represent the work of Social Bite to the public with commitment and integrity
- Passion for the mission of ending homelessness and commitment to working to transform the lives of people affected by homelessness across UK
Responsible to: Director of Philanthropy and Marketing
Contract Type: Permanent, full time (37 hours per week)
Salary band: £33,000 – £35,500, dependent on experience
Location: Edinburgh / Hybrid
Closing date: Monday, 28th July 2025 at 12noon
Interviews: Will take place from 30th July, with a potential for second interviews the week after.
We believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with Shaftesbury, the disability charity that enables each child, young person and adult to live a life that adds up for them. Building on a 180-year track record they work to improve the quality of life for people with disabilities through a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland
The charity now seeks an experienced Supporter Retention Manager to join their team.
With exceptional stewardship and people skills, the successful Supporter Retention Manager will be responsible for developing and delivering strategies that strengthen relationships with supporters to ensure they feel valued, engaged, and connected to Shaftesbury’s mission. This role focuses on enhancing supporter loyalty and lifetime value through personalised, insight-led communications and stewardship initiatives.
Working across a range of channels—including direct mail, telemarketing, gaming, and digital—you will drive income growth by deepening engagement and identifying opportunities to increase income from existing supporters.
The successful candidate will:
- Bring proven experience in developing and delivering innovative supporter engagement strategies across multiple channels including digital, direct mail, and print.
- Demonstrate strong analytical skills with a deep understanding of audience segmentation and donor journeys to drive retention and growth.
- Excel in managing multiple fundraising campaigns from concept to execution, consistently meeting or exceeding income targets.
- Be a compelling communicator with the ability to write persuasive fundraising copy and deliver engaging presentations to diverse audiences.
- Thrive in a collaborative, fast-paced environment, showing excellent time management, attention to detail, and a proactive, flexible approach to teamwork.
You will be a collaborative, team player with the ability to work under pressure and deliver outcomes to tight deadlines with exceptional project management skills. Experience of working with telemarketing or similar agencies to drive revenue is desirable, but not essential, as is experience with legacy marketing and gaming products and a familiarity with digital marketing / fundraising, and email automation tools. Knowledge of care sector fundraising, local authority funding and HMRC Gift aid processes would also be an advantage.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: London - Hybrid
Closing date: 21st July 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
INDIVIDUAL GIVING MARKETING SENIOR EXECUTIVE
Salary: £32,000 - £35,000 per annum
Reports to: Marketing Manager - Individual Giving
Department: Marketing, Fundraising and Engagement
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Employment type: Permanent
Working hours: 35 hours per week (we are open to Compressed Hours)
Closing date: Sunday 13 July 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for you to join us as an Individual Giving Marketing Senior Executive. We need you to support the development of supporter acquisition and retention campaigns across the Individual Giving (IG) marketing function to achieve the relevant product objective for Fundraising & Marketing. You'll support the Individual Giving Marketing Manager to deliver the marketing plan, meeting and exceeding KPIs, to time and budget. You'll be part of a team implementing our strategy to grow our regular giving audience by delivering an exciting portfolio of multi-channel and supporter-centric campaigns.
What will I be doing?
Leading on the delivery of campaign set up, development and launch across multiple channels (including ALT digital channels, telemarketing, direct mail, email, social)
Translating cross-channel integrated briefs into production specific briefs, leading on the delivery of data and digital campaign set-up requirements in collaboration with a number of internal teams
Taking responsibility for the content and creative production process, working with internal and external stakeholders to develop compelling creative across a range of channels
Leading on in-campaign reporting and post-campaign analysis, sharing recommendations for optimisation and to improve the effectiveness of future campaigns
Working with UX experts to devise pre-launch test and learn initiatives, using results to recommend areas for optimisation
With Marketing Executive support, leading on all aspects of campaign delivery including direct mail production and new supporter letter fulfilment
Keeping the marketing activity plan up to date and ensuring upcoming campaigns and activity are being briefed in to the correct teams in advance taking into account team SLAs
Being a marketing expert for the relevant product function, mentoring and upskilling 1 Marketing Executive.
What skills are you looking for?
Relevant experience of delivering multi-channel campaigns, from planning through to execution and analysis, that meet campaign KPIs
Good understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Experience of managing and motivating agencies to drive maximum value from relationships
Strong time management skills
Commercially aware with experience of budget management
Data-driven with a good understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation
Experience of developing highly effective campaign assets for use across channels
Experience of building positive working relationships and working effectively as part of a team
Experience of managing own workload, meeting deadlines and effectively handling changing priorities
Strong Microsoft Office skills, including Excel and PowerPoint.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.
Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Join Humane World for Animals and help us inspire compassion and generosity—one supporter at a time.
We’re looking for a Program Manager, Individual Giving to help lead and deliver our UK marketing programme. You’ll be at the heart of our fundraising efforts, managing multi-channel campaigns, driving donor retention, and helping shape the future of our Individual Giving strategy.
What You’ll Do
Lead the planning, execution, and analysis of key marketing channels.
Act as a deputy for the UK marketing lead, heading up key projects as directed.
Collaborate with internal teams and external partners to create compelling marketing campaigns that inspire action.
Use data insights to refine supporter journeys and grow donor loyalty.
Manage budgets, track performance, and ensure strong ROI across all activities.
What You Bring
3+ years of experience in direct marketing (offline and online).
A strong grasp of donor data, CRM systems, and campaign analysis.
Excellent project management and communication skills.
A creative and strategic mindset with a passion for storytelling.
A commitment to best practices in fundraising and data protection.
Why Humane World for Animals?
Join a mission-led, international team dedicated to protecting animals and promoting compassion.
Work in a collaborative, supportive environment where your ideas matter.
Be part of a growing movement that’s changing lives for animals around the globe.
Enjoy the flexibility of a remote role with meaningful impact.
Ready to use your skills to create real change?
Apply now and help us inspire generosity, compassion, and action across the UK from our amazing supporters!
Interviews currently scheduled as follows:
Round 1 - 17 July (online)
Round 2- 24 July (online)
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a passionate and strategic individual to join our record-breaking and award-winning team, leading our voluntary income and marketing functions. This is a unique opportunity to combine creativity, leadership, and purpose, helping secure the future of hospice care across Essex.
About the Role
As Head of Fundraising and Marketing, you’ll take the lead on delivering ambitious and integrated fundraising and marketing strategies. You’ll work collaboratively across the charity to grow income, raise awareness of our work, and strengthen engagement with our supporters, patients, families, colleagues and volunteers.
You’ll inspire and lead high-performing teams, ensuring our fundraising is ethical, sustainable, and diverse, while also developing engaging marketing campaigns that reflect the compassionate care we provide.
This role sits at the heart of our organisation and offers a real opportunity to shape our future success.
About You
You’ll be an experienced and forward-thinking leader, passionate about the power of storytelling, relationships and community support. You’ll also bring:
- A proven track record in both fundraising and marketing leadership.
- Excellent communication and interpersonal skills.
- A collaborative and values-driven approach.
- Knowledge of charity governance, income generation and marketing best practices.
- A commitment to continuous improvement and team development.
- Strategic insight with hands-on delivery skills.
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions.
The client requests no contact from agencies or media sales.
Salary: £47,606 per annum
Grade: 2
Position type: Fixed term contract for 12 months (Maternity Cover) Full time, 37.5 hours a week (Flex hours considered) Ideally to start in September/early October.
Responsible to: Global Head of Communications & Digital
Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager
Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year).
Role purpose:
This role manages the UK digital team, driving our digital presence, supporting fundraising and leveraging new digital opportunities. You will also be part of a project to scale digital advertising and performance marketing. The role is focused on optimising the ShelterBox UK digital channels, including website, social media, email marketing and digital advertising, to reach new target audiences, grow engagement, and increase digital income.
You will drive a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters - ensuring all our digital content is well planned, cohesive and on-brand.
As part of the Communications & Digital team, you will work collaboratively with colleagues across the Fundraising and Communications department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, performance marketing, as well as awareness and educating audiences on the issues faced by people after disaster.
You will line manage a Social Media & Paid Ad Manager, an Email Marketing Officer and the Website Manager.
We are hoping to ensure a two-week handover period with the current post holder.
Who are we looking for?
ShelterBox is looking for someone with experience managing a digital team, with an up-to-date understanding of digital channels and delivering digital campaigns and advertising. You are passionate about creating and growing high-quality online experiences.
Paid media is an area of strategic growth, so experience of managing digital ads and always on advertising is essential, as well as experience of working with agencies.
You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates.
This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster.
Job Description
Duties will include but not be limited to:
Digital marketing and strategy
- Oversee the delivery of the digital strategy.
- Alongside fundraising colleagues, the Social & Paid Advertising Manager, and an external agency, play an active role in the strategic priority project to upscale digital ads and performance marketing to drive income.
- Oversee the social media for organic reach and engagement and developing fresh approaches as algorithms change.
- Oversee the delivery of our email marketing, increasing email engagement, boosting income, and improving retention.
- Oversee the website, ensuring all web pages are written for digital audiences and fully optimised for search.
- Oversee planning for cohesive integrated campaigns that roll out across our channels.
- Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
- Ensure budget is allocated efficiently and delivering value.
- Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.
Sharing knowledge and best practice
- Play an active role in the growth of paid digital marketing.
- Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work.
- Manage relationships with third-party digital agencies and suppliers.
- Build positive, collaborative relationships with stakeholders across FundComms department.
- Educate and encourage other staff members on the use of digital best practice and promote its use within the charity.
Team management
- Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels.
- Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences.
- Develop direct reports through reviews, setting objectives and identifying training where needed.
- Motivate team members to deliver excellence in everything they do.
Other duties
- Any other duties as deemed necessary to support the Comms & Digital team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Epilepsy Society. We are seeking a value’s driven Legacy and Individual Giving Lead to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.
Key Accountabilities
- Responsible for the end-to-end management of the Legacy Marketing Programme, including Gifts in Wills
- In collaboration with the Individual Giving and Philanthropy Manager, develop and evolve the Legacy Marketing Programme, including In Memory and Tribute Fund marketing, in alignment to the Charity’s mission and strategic goals
- Execute and further develop a comprehensive legacy strategy, with a focus on retention and income growth through, tested supporter journeys, digital channels and automation. Planning for journeys to end with a gift in a will
- Optimise and create supporter journeys to increase propensity to give and drive loyalty and consideration among legacy and individual giving prospects
- Responsible for aligning legacy acquisition and retention marketing to the individual giving programme, to maximise uptake and engagement. In conjunction with their manager, work together to develop new ideas and best practices to improve the number of legacy pledges and the income from In Memory fundraising to increase annual gift amounts
- Achieve income targets that support the delivery of fundraising goals aimed at delivering in excess of £3m+ per annum
- Campaign Management: Plan, execute, and evaluate multi-channel fundraising campaigns, including direct mail, email, and social media, to maximize giving. Keep track of results and flag under or over performance in a timely manner
For the full job description, please download the recruitment pack attached.
The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.
What we can offer
• 27 days annual leave + bank holidays, with the ability to buy and sell annual leave
• A generous Employee Referral Scheme (refer a friend and earn up to £150)
• Length of service awards
• Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
• Staff recognition scheme
• Excellent training and development opportunities
• Group Pension
• Life Assurance (2x your annual salary)
• Confidential, supportive Employee Assistance Programme, accessible 24/7
• Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education
On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.
If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the person specifications of the role.
A DBS (Disclosure & Barring) check will be required before appointment is confirmed.
We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Salary: £46,017
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity and paternity pay
Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.
Role & Responsibilities
Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.
Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.
Our ideal Membership & Individual Giving Manager
- Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
- Experience of digital marketing including use of social media to grow supporter base and raise income
- Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
- Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.
(Please see job description for full person specification)
Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
REF-222186
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- £45,000 base salary + bonuses
- 4-day field week (Tues–Fri), Mondays work-from-home
- Full autonomy over team, site planning & logistics
- Work with leading UK & international charities
Ready to lead, inspire, and make a difference? Join Zen Fundraising as our London Manager — own your region, grow your team and drive results in street and private site fundraising.
About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical, and dedicated to helping you grow.
Why Zen?
- Strong bonus structure for quality-focused performance
- ·Short, high-energy field days (just 5 hours/day)
- Clear progression and dedicated support from a hands-on HQ team
- All transport logistics and costs covered — including a Railcard (18–30)
- Culture built on ethics, development and real work/life balance
Your Role
- Lead, train & motivate your team in the field
- Plan weekly site allocations, transport and team logistics
- Ensure smooth daily operations and strong compliance
- Foster high morale, retention and consistent results
- Hit team targets for donor quantity and quality
What You Bring
- 6+ months in face-to-face fundraising or direct sales management
- ·Experience on the street or in private sites (e.g., shopping centres)
- Strong leadership, planning and interpersonal skills
- A driven, proactive attitude with a passion for impact
Additional Benefits
- Signing bonus + referral bonuses
- ·Company pension, paid sick leave & volunteer days
- Casual dress & regular team socials
- Free/subsidised food & mentoring programme
- No weekends — ever
The application deadline is Monday 30th June at 6pm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working exclusively with a well-known charity, who are seeking a Direct Marketing and Legacy Manager. This exciting opportunity begins in September on a 12-week contract, making it ideal for someone finishing a contract in August or looking to start a new role after the summer break. There is also the potential for this position to become permanent following the initial contract period.
This role is crucial in supporting the strategic direction and operational plans for individual giving programmes, including appeals, regular giving, and legacies, with the aim of maximising net income from both new and existing streams. The Direct Marketing and Legacy Manager will play a key part in reigniting the legacy programme and growing overall Individual Giving income to ensure long-term support for their service users.
Key responsibilities:
-
Work with the Head of department to plan and oversee retention and acquisition campaigns, ensuring they meet income and expenditure targets.
-
Create KPIs and income targets, measuring and reporting on progress against the Individual Giving and Legacy strategy, making data-driven decisions.
-
Further the Digital Strategy, optimising digital response as a primary opportunity.
-
Develop and implement a multi-year legacy strategy to build a strong legacy pipeline, consistently meeting or exceeding annual income targets.
-
Develop and manage new Retention and Acquisition initiatives.
-
Manage existing activities, review, evaluate, and report on them in a timely manner to optimise and expand income goals.
-
Ensure close working across the organisation to demonstrate impact and build collaborative funding approaches.
-
Maintain up-to-date knowledge on sector and market trends and the legal environment impacting legacy fundraising.
-
Create a legacy stewardship plan and manage the portfolio of legacy supporters and prospects.
-
Create clear supporter journeys for new and existing supporters, legacy donors, and prospects.
-
Write and coordinate the delivery of persuasive legacy marketing, cultivation, and stewardship materials.
-
Maintain meticulous records on the CRM and work closely with the Legacy Administrator to ensure income is properly received, recorded, and reported.
-
Build excellent working relationships with colleagues across the organisation and key partners.
-
Work with other members of the team to create a long-term strategy to improve joint communications.
-
Work with the communication team to build a bank of personal stories for compelling appeals.
-
Manage expenditure and work with the Head of department on budget management and pipeline reporting.
-
Contribute to a supportive, high-performing, and collaborative working culture.
Person Specifications:
-
Excellent organisation, time management, and multi-tasking skills.
-
Excellent communication (oral and written) and interpersonal skills, with a passion for delighting supporters.
-
Knowledge of fundraising laws and regulations in relation to data protection and compliance.
-
Extensive knowledge of the Institute of Fundraising Code of Practice.
-
Experience of managing direct marketing campaigns in a charity environment and direct experience of overseeing a legacy strategy to build or re-invigorate a legacy pipeline.
-
Experience of managing external agencies and suppliers.
-
Experience of detailed analysis and evaluation of activities.
-
Experience of developing digital communications.
-
Strong experience of legacy fundraising with a proven track record of meeting or exceeding six or seven-figure annual legacy income targets.
-
An outstanding track record and aptitude for creating meaningful connections with high-value prospects and partners.
-
Experience planning and executing annual stewardship activities and events.
-
Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
-
Management or mentorship of staff and/or volunteers.
-
Previous budget and KPI management experience, including preparation of annual fundraising strategies, plans, and reports.
-
A proactive, self-starter who is comfortable working alone but can also be a team player.
-
Ability to take a hands-on approach in a rapidly changing environment, adapting as necessary.
What’s on Offer:
- £181.74 daily rate + £27.26 daily holiday pay (£209.00 total PAYE)
- Hybrid working, one a day per week in central London
- Full-time opportunity or 0.8 considered
- 12 week contract
- 15th September start date
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
Our client has chosen to partner with us exclusively on this recruitment, so any speculative CVs received directly will be forwarded to us.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong.
Our current 5 year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.
We are seeking an experienced, driven and passionate Head of Public Fundraising to lead the mass fundraising team to achieve sustainable income growth over the coming years. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Community, Challenge Events, Regular Giving, Legacy and In Memory audiences, to grow our supporter networks and optimise supporter engagement and experience. The remit of this role also extends to include oversight of our CRM Database Manager and Supporter Care.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.
From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.
You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Philanthropy, and collaborating across the wider organisation to ensure mass fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded market place.
Leukaemia UK and You
We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the public fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns.
We are also in the process of developing our new 5-year fundraising strategy, so you will be instrumental in creating an ambitious new plan to develop a diverse and sustainable mass fundraising portfolio, covering the key areas of donor acquisition, retention, and growth, with a focus on maximising our Challenge and Community events portfolio, and increasing Legacy, In Memory and Regular giving. You will be responsible for developing and delivering a portfolio of products to grow voluntary income, whilst leading a newly expanded and ambitious team. And you will help shape our data strategy, working with the Head of Digital and other colleagues across the organisation to develop our digital fundraising strategy; embed usage of our CRM and ensure GDPR compliance.
You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term support.
Requirements - Skills and Experience
- Demonstrable experience of strategic leadership and oversight of a mass fundraising product portfolio.
- Proven experience of managing an engaging Community and Challenge Events fundraising portfolio.
- Proven experience of driving Legacy and In Memory giving to create a robust long-term pipeline. Experience of successfully developing and implementing legacy marketing strategies.
- Proven experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multichannel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter recruitment channels.
- Experience of fully integrating a CRM database as a tool in the day-to-day work and running of a charity.
- Demonstrable experience of managing a high performing team, focussing on creating a culture where people thrive as individuals and can be their best selves.
- Experience of managing multi-channel media campaigns by utilising print and digital channels including social media and email.
- Good experience of building effective relationships with internal and external partners, including creative freelancers, media and direct marketing agencies.
- Experience of working with, negotiating with, and managing outputs of external agencies and internal departments, including contractual obligations.
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
- Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
- Proven experience of driving effective stewardship programmes to maximising supporter experience.
Requirements - Knowledge
- Excellent specialist knowledge of the principals and methods of Public Fundraising, including Challenge Events, Community, Legacy, In Memory and Individual Giving.
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance activity.
- Up-to-date knowledge of current digital fundraising trends, including social media marketing.
- High Level knowledge of Salesforce CRM databases and how best to utilise to steward supporters.
- Knowledge and experience of marketing processes and techniques across varied channels.
- High Level knowledge of legacy administration.
- High Level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.
Role specifics & Benefits
- Hours: Full time hours are 37.5 Monday to Friday
- Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London office unless it’s a role requirement to be in more frequently. Typically, we would expect the role holder to be in the office once a week, and certain roles within the team have this as a minimum requirement.
- Salary range £55,000 - £65,000 (FTE)
- We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK
How to apply
If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached. Please apply via the CharityJob website with your CV and covering letter. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications.
- First interviews will be held via Teams on between 29th and 31st July
- Second interviews will held at our London Office on 13th and 14th August (26 Great Queen St, WC2B 5BL)
Closing Date: Midnight Sunday 20th July 2025
I look forward to hearing from you!
Holly Hastings-Payne
Director of Fundraising
Leukaemia UK
Together we can find and fund the research that matters most to people living with blood cancer.

The client requests no contact from agencies or media sales.
Head of Individual Giving & Supporter Engagement
We are looking for a Head of Individual Giving & Supporter Engagement to join the team in this hybrid working role.
This is an exciting time to join the team and the charity on its incredible journey.
Position: Head of Individual Giving & Supporter Engagement
Location: Cambridge/Hybrid
Salary: £50,000 - £55,000 per annum (depending on experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Thursday 24th July 2025
The Role
You will lead the Individual Giving and Supporter Engagement strategy, delivering the growth needed to make two new hospitals – Cambridge Cancer Research Hospital and Cambridge Children’s Hospital – a reality.
You will:
- Lead a team of fundraisers to deliver inspiring appeals and innovative fundraising propositions.
- Drive net income and supporter growth across all Individual Giving streams including regular giving, digital, appeals, and lottery.
- Oversee budgeting, forecasting, and analysis, ensuring activities are insight-led and maximise return on investment.
- Develop first-class donor journeys and stewardship experiences to foster supporter loyalty.
- Play a pivotal role in engaging Addenbrooke’s patients and staff to build a sustainable mass participation fundraising model.
If you’re passionate about transforming healthcare and understand the power of emotionally intelligent donor engagement, we’d love to hear from you.
About You
We’re seeking an ambitious and data-savvy fundraising leader who can think both strategically and creatively.
You will have:
- Significant experience in direct marketing and individual giving at management level.
- Strong leadership credentials with a proven ability to develop and motivate teams.
- A track record in delivering successful donor acquisition and retention campaigns.
- Exceptional understanding of supporter engagement, CRM systems, and compliance including GDPR.
- Experience in developing innovative products and donor propositions, ideally in a healthcare or charity setting.
Benefits Include:
- Pension Scheme with 7% Employer Contribution
- 25 days annual leave (plus Bank Holidays) increasing with service
- Birthday Leave
- Health Cash Plan (Medicash)
- Employee Assistance Programme
- Group Life Assurance (4x salary)
- On-site Leisure Centre
- Cycle to Work Scheme
- NHS Discount Schemes
About the Organisation
Addenbrooke’s Charitable Trust (ACT) is the only charity dedicated to supporting innovation in patient care across Cambridge University Hospitals. We’re working to make two world-leading hospitals a reality and improve lives for thousands of people across the region and beyond. Our supporters are at the heart of what we do – many have experienced our hospitals first-hand and their stories are integral to our success.
ACT is committed to diversity and welcomes applications from all backgrounds.
Other roles you may have experience of could include: Individual Giving Manager, Supporter Engagement Manager, Head of Fundraising, Direct Marketing Manager, Lottery Fundraising, Head of Donor Development, Head of Supporter Experience.