Retention Direct Marketing Manager Jobs
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At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.
The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.
The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.
You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.
You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.
You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.
We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.
The client requests no contact from agencies or media sales.
Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
Why become part of World Horse Welfare’s team?
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
We’re looking for a driven and ambitious Growth Marketing Manager to join the Chartered Institute of Environmental Health (CIEH) and lead our acquisition and lead generation marketing activity.
CIEH is the professional membership and awarding body for the environmental health sector. We believe everybody has the right to be healthy, happy and safe. That’s why through championing environmental health professionals, education, support and campaigning, we work to promote safer, cleaner and healthier environments for the benefit of all.
Joining the Marketing and Communications team, this role will support us in driving growth through our commercial activities, with a focus on our training offering and sustainable conference, meeting and events venue, which in turn supports our charitable activities. From implementing and managing paid search and content marketing to analysing customer insights and trends, this is a varied role with lots of opportunity to make an impact.
In this role, you will:
- Plan and execute lead generating and income growth marketing campaigns and strategies for products and services across the organisation with a particular focus on training products and our sustainable conference, meeting and events venue
- Work with internal stakeholders to understand our products and services and their unique selling points, identify target audiences and understand buying habits to help shape campaigns and messaging
- Support internal stakeholders to achieve their commercial targets, keeping in mind KPIs and ROIs
- Design and implement targeted automated email campaigns, segmenting audiences and nurturing leads
- Manage and allocate campaign budgets, balancing growth and spend
- Devise campaigns that engage and convert by utilising paid search, paid social, display, retargeting and SEO to generate engagement and leads
- Optimise landing pages and user funnels to drive engagement and conversion
- Conduct A/B testing to refine campaigns and messaging
- Forecast, measure and report on campaign performance and ROI
- Use analytics tools to track key metrics and make data driven decisions
- Craft engaging content for our websites that attracts and converts our target audiences
- Work with subject matter experts to identify trending topics, produce resources and thought leadership content, and disseminate key information to our target audiences
- Brief designers and where appropriate create design assets
- Collect, manage, process and evaluate data, using CRM and other systems as necessary
- Work with the Head of Marketing and Communications to set and monitor KPIs and objectives
- Brief and manage the work of external agencies when necessary
- Deliver effective internal communications and marketing reporting
- Seek opportunities for improvement of business processes to improve customer experience, reduce costs and ensure maximum return on marketing budget
- Ensure consistency in messaging, tone and visual identity across all activity
- Provide support on membership recruitment and retention, policy, profile raising, and events marketing and communications activity when required
- Manage the workload and performance of the Marketing Executive
- Undertake ad-hoc work compatible with the post holder’s status/experience as required
Please see the full job description and person specification for details.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Concerned about the climate emergency? Keen to use your fundraising expertise to protect the planet for future generations?
We are looking for an experienced and inspired fundraiser to manage our individual giving supporter recruitment programme. As IG Supporter Recruitment Manager you will manage the programme, leading the development and implementation of the strategy to maximise the value of our donor recruitment activity.
Key Skills and Attributes:
This role requires a confident fundraiser with a solid grasp of all supporter recruitment channels and an understanding of retention and development channels.
You’ll need a track record of successful recruitment fundraising from individuals, with experience in donor recruitment or in direct marketing acquisition within the commercial sector.
Experience of driving effective direct marketing activity is essential, as is knowledge of fundraising compliance and best practise in line with evolving regulations.
The programme covers a diverse range of activities and techniques to recruit regular givers, cash donors and product donors, with a strong focus on digital platforms. This includes recruitment activity such as Meta paid social, Performance Max, paid search, and converting supporters to donors through post action asks and emails, as well as a testing programme for new activity. Additionally, this post would be responsible for optimising welcome journeys to improve retention, Value Exchange products, inserts, Out of Home and Connected TV.
Our supporter experience programme includes cash appeals, upgrade, reactivation, a biannual supporter magazine, cash to regular giving conversion activity, e-appeals and retention activity.
The Individual Giving programme has evolved hugely over the past few years, with a big increase in our digital activity and collaboration with campaign teams to create compelling and integrated plans.
Each Individual Giving Officer manages a selection of projects across recruitment or experience, rotating project management to support development and learning across the team.
The team:
The role is in the supportive and friendly Individual Giving (IG) team, which sits within the Income Generation directorate.
The IG team consists of eight roles:
· Head of Individual Giving
· Individual Giving Supporter Recruitment Manager
· Individual Giving Supporter Experience Manager
· Legacy Manager
· Individual Giving Officer x 4
The Supporter Recruitment Manager line-manages two Individual Giving Officers and works closely in alignment with the Supporter Experience Manager.
Closing date: Thursday 10th October 2024 (23:59)
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £42,528 - £44,568, London £45,902 - £47,942 per annum (London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.
Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate. Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising.
You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing.
- Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
- Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate.
- Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation.
- Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
- Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend.
- Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing.
- Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
- Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour.
- Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
- Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
- The role, in the future, may include line management responsibility.
- Complete any other tasks as outlined by the Head of Digital Fundraising.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector.
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
- Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
- Experience of working with and managing external agencies and suppliers.
- Experience managing an annual budget and forecasting income projections.
- Experience using Google Analytics and other analytic tools for tracking and analysis.
Essential Skills/Knowledge
- Solid understanding of digital fundraising practices and principles.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Experience working with Salesforce (or similar CRM platform).
- Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
- Experience working with digital campaigning or advocacy platforms and tools.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms.
- Able to demonstrate flexibility and ability to quickly change and adapt plans.
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- Experience using telemarketing to convert and cultivate prospective donors.
- Understanding of HTML and other coding languages.
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Tuesday 24th September.
Interviews date: w/c 30th September.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Marketing Manager
c. Day rate paying up to - £233 PAYE or £270 umbrella
6 months fixed term contract/ Hybrid, 1 day in the office per week/ London
The Talent Set is delighted to be working in partnership with an excellent membership association as they recruit an experienced and proactive Product Marketing Manager to oversee the sales and marketing efforts for their expanding commercial product portfolio. This role involves developing and executing strategies to achieve ambitious growth targets and drive revenue, with regular monitoring and adjustments to plans while effectively leveraging the full marketing mix. We are seeking a candidate who has not only demonstrated success in supporting the development and implementation of commercial marketing strategies in a similar role but also has experience in commercial content creation, including the development of multi-media assets that ensure the organisation's commercial activity and project KPIs are met.
If you have a track record of success in Product Marketing Management, we’d love to hear from you.
Key Responsibilities:
- Monitor and analyse campaign performance data to recommend strategies for customer acquisition and retention, while managing the product marketing budget to maximise ROI and provide regular performance reports.
- Lead the development and execution of results-driven marketing campaigns, focusing on increasing awareness, participation, and revenue generation while meeting corporate and team KPIs. This includes planning, setting objectives, and overseeing tactical delivery with a focus on continuous improvement and budget management.
- Develop and implement a multi-channel sales strategy to support product recruitment, retention, and engagement, ensuring alignment with broader organisational strategies.
- Identify target audiences and use segmentation, targeting, and positioning techniques to create effective customer journeys that drive increased sales. Ensure that product pages across digital platforms are optimised for customer engagement and revenue generation.
Person Specification:
- Proven experience in developing and implementing successful commercial marketing strategies, including content creation, multi-media asset development, and the use of CRM systems for marketing purposes.
- Strong expertise in executing a range of marketing tactics to achieve project KPIs, such as email marketing, advertising, social media, and direct mail, with a solid understanding of GDPR compliance.
- Demonstrated ability to manage commercial email marketing campaigns, including building, testing, monitoring, and adapting strategies to ensure effectiveness.
- Solution-oriented with a commitment to core values, including Equality, Diversity, and Inclusion, and the ability to work efficiently in a fast-paced environment while managing multiple priorities.
The deadline for applications is Monday 9th September 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Are you an experienced Legacy and In Memory Marketing fundraiser who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.
What we’re looking for
An experienced Legacy and In Memory fundraising or marketing professional with a proven track record of developing and implementing campaigns aimed at creating legacy awareness, securing legacy pledges and increasing in memory donations for the Macular Society.
You’ll be familiar with and comfortable analysing data and insights that inform decision making and approaches towards legacy and in memory marketing, ensuring these activities are well targeted and effective, using a range of channels.
Once secured, you’ll also be passionate about providing the best possible supporter care and experience, bringing people closer to the cause and encouraging ongoing support.
Leading a team of two experienced Legacy and In Memory Fundraising Officers, you’ll support this talent by providing opportunities for learning and development and will embed a positive culture of high support and challenge.
What we provide in return
We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
We offer a flexible approach to working in this role which can either be part-time (minimum of 30 hours per week) or full-time, and can either be office or home-based, or a mix of the two. The only thing we do ask is that you visit the Andover office in Hampshire on a monthly basis, as we feel it’s important that the team all come together regularly in person.
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for the role of Fundraising & Marketing Manager, a crucial role in the success of our entire individual giving programme making sure Freedom from Torture supporters have the most positive supporter experience possible.
Would you like to join our award-winning organisation?
About the role
An exciting brand new role in a busy supporter experience team you are responsible for delivering income growth, leading on fundraising campaign delivery including acquisition and retention activities.
Managing a team of two (an officer and an assistant) you will be overseeing the team day to day as, together, you develop creative campaigns working alongside the rest of the fundraising and communications team. At Freedom from Torture, working with people with lived experience is crucial. Your team will be at the forefront of telling survivor's stories to our supporters and working closely with the survivor directorate.
Working with live public campaigns you will be directing the team to closely follow schedules and sign off plans, as well as managing external agencies. Our bank of retention and acquisition work currently includes print appeals, digital campaigns, inserts, press ads, social media and telemarketing acquisition, online lottery, raffle and more! You will be driving new ideas, innovation and strategies with an organisation that likes to say yes!
As you direct the marketing team, it is essential you'll be able to use your fundraising knowledge to edit copy and feedback on campaigns based on your experience of how to uplift response. This knowledge will be developed in your ongoing regular work monitoring the teams results and performance, putting these learnings into action with the creative, data and planning decisions that you make. Linking creative decisions with data and analysis is key and we welcome the new ideas that brings. Of course, it is also essential for the Fundraising and Marketing Manager to be knowledgeable with up to date compliance and data regulations.
It is essential you have great communication and people skills with experience of managing a busy workload and a busy team working to deadlines.
We have a great, supportive team with lots of opportunities to travel to London for team meetings and planning work.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £39,529 - £45,853 per annum
To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
We are looking for a Direct Marketing Executive to join an incredible medical charity and support in delivering growth in voluntary income. The role will will focus on Retention and will use data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location £27,250 - £29,697 if homebased or £30,300 - £33,533 Inclusive of London Weighting)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive
creative and production.
Be responsible for collation of all KPI tracking, trend analysis and activity results that feed into the teams reporting and
performance structure.
Work alongside the Content team to research and develop Retention/Acquisition products, journeys and communications.
Contribute to the direct marketing strategy by working with the Direct Marketing Manager to highlight sector trends and support the teams budget and income targets.
The Candidate
Experience in a third sector direct marketing role.
Experience of running effective marketing campaigns on a national or regional basis.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Direct Marketing Executive to join an incredible medical charity and support in delivering growth in voluntary income. The role will focus on Retention and will use data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive
creative and production.
Be responsible for collation of all KPI tracking, trend analysis and activity results that feed into the teams reporting and
performance structure.
Work alongside the Content team to research and develop Retention/Acquisition products, journeys and communications.
Contribute to the direct marketing strategy by working with the Direct Marketing Manager to highlight sector trends and support the teams budget and income targets.
The Candidate
Experience in a third sector direct marketing role.
Experience of running effective marketing campaigns on a national or regional basis.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
About the role
This is a new role and sits in the Fundraising and Digital Directorate. The Fundraising and Digital function is responsible for all the charity’s fundraising, brand, website, social media, emails and lead generation campaigns. This role sits within the Public Fundraising Team, which secures donations from individuals signed up to our newsletters and individuals giving up to £5,000 per year, legators and regular givers.
We are looking for somebody who enjoys working in a dynamic and fast-paced environment and wants to develop their fundraising, and specifically digital fundraising skills to have a major impact on the lives of refugees in the UK.
Main Duties and Responsibilities
Project Management
- Working with the wider public fundraising team, support the development of plans and activity to manage a portfolio of acquisition, retention and stewardship campaigns including, but not limited to, gathering content, setting up landing pages, creating graphics and assets for digital content, designing ad content, as well as delivering email and social media communications and digital versions of our supporter newsletter.
- Provide digital support for each fundraising project from start to finish. Lead on creating segmented and tailored email journeys – source content and create briefs, liaise with suppliers, create and oversee data selections, exports and imports and manage sign off process.
- Manage our email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.
- Ensure continued communications and strong working relationships with the Direct Marketing Manager and Digital and Comms teams.
- Play an active role in coordinating digital communication plans across the organisation, working alongside the Direct Marketing Manager and Comms colleagues to suggest themes and content as well as creating/scheduling content as and when required.
Email Marketing
- Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.
- Work with colleagues and draw on existing data to develop insights and understanding about our supporters. Use this information to develop content which is engaging, informative, and meets supporters’ needs.
- Provide support to the Public Fundraising team for all email content, and ensuring all content aligns with wider organisational goals and principles.
- Champion email marketing best practices across the organisation, providing advice and feedback to improve email engagement and effectiveness.
For more information about the duties and responsibilities of this role, please download the attached job description.
To apply, please visit our website via the apply button.
Closing date: 23 September 2024.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (with the ability to travel to Downton - Salisbury and National events)
Reports to: Senior Events Fundraising Manager
Hours: Full-time, flexible schedule, including weekends as required
Join Our Team and Make a Lasting Impact!
Are you a creative and results-driven events professional with a passion for making a difference? Do you thrive on managing large-scale virtual events that not only engage participants but also drive significant income for a meaningful cause? If so, we want you to join our dynamic team as an Events Fundraising Manager!
Why This Role?
As our Events Fundraising Manager, you’ll be at the forefront of developing and delivering innovative mass participation virtual events that captivate our supporters and maximise fundraising income. You’ll have the unique opportunity to take ownership of a diverse portfolio of virtual events, from initial concept through to seamless execution. Your work will directly contribute to our mission, helping us secure and grow vital funds that support our cause.
Key Responsibilities:
- Innovate and Inspire: Develop and implement creative event strategies that engage participants and drive fundraising success.
- Lead and Deliver: Manage the full lifecycle of your virtual event portfolio, ensuring all income and participant targets are met.
- Relationship Management: Build and maintain strong relationships with supporters, vendors, and stakeholders to ensure outstanding event experiences.
- Project Management: Oversee budgets, negotiate contracts, and ensure events are delivered on time and within financial targets.
- Drive Success: Collaborate with the marketing team to launch impactful acquisition campaigns that meet and exceed participant goals.
What We’re Looking For:
- Proven Experience: You’ve successfully managed large-scale events, with a track record of hitting KPIs and delivering exceptional results.
- Relationship Builder: You excel at building and nurturing relationships, both with internal teams and external partners.
- Creative Problem-Solver: You’re resourceful and adaptable, able to overcome challenges and deliver under pressure.
- Leadership: With strong management skills, you know how to motivate and guide a team to success.
- Detail-Oriented: You have a keen eye for detail and are committed to delivering events that exceed expectations.
Desirable Skills:
- Charity Sector Experience: Familiarity with the unique demands of charity fundraising is a plus.
- Digital Savvy: Experience in digital marketing and data management to enhance event participation.
- Innovative Mindset: You’re always thinking of new ways to engage and inspire your audience.
Why Work With Us?
- Flexible Working: Enjoy the freedom of a remote role with opportunities to travel and attend exciting national events.
- Impactful Work: Be part of a passionate team dedicated to making a real difference.
- Collaborative Culture: Join a supportive and innovative environment where your ideas are valued.
Ready to Take the Lead?
If you’re ready to bring your event management expertise to a role where you can truly make an impact, we want to hear from you! Apply now and be part of something extraordinary.