Retirement communities director jobs in bromley, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 06th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
JOB TITLE: Director of Fundraising, Marketing & Communications
LOCATION: Flexible, with regular travel to London
RESPONSIBLE TO: Chief Executive
DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager
HOURS OF WORK: Full time, 35 hours per week
DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits
TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)
JOB PROFILE
ABOUT ADOPTION UK
Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.
Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.
With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.
DIRECTORATE PURPOSE
The Fundraising, Marketing and Communications directorate is responsible for:
• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.
• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.
• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.
• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.
Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.
THE ROLE
This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.
As Director of Fundraising, Marketing & Communications you will:
• Build unrestricted income in a competitive funding environment
• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.
• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.
• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.
• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.
• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.
KEY RESPONSIBILITIES
Strategic Leadership
• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.
• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.
• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.
Income Growth & Diversification
• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.
• Oversee marketing and growth of membership as a core element of income and impact.
• Deliver long-term growth targets.
• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.
• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.
• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.
• Identify and test new funding streams and partnerships to diversify income and reduce risk.
Marketing & Communications
• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.
• Ensure a compelling and consistent case for support and brand identity across all channels.
• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.
• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.
• Manage media relations and reputation, including crisis communications alongside the CEO.
Team Leadership & Culture
• Lead, inspire, and grow a team of talented and motivated individuals.
• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.
• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.
• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.
• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.
Financial & Governance
• Lead financial planning, budgeting, and ROI analysis for the directorate.
• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.
• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).
• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.
• Embed robust CRM, data, and analytics to support continuous improvement.
External Engagement
• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.
• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.
• Represent Adoption UK externally at events, forums, and national platforms.
PERSON SPECIFICATION
Essential
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Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.
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Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.
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Track record of delivering growth, innovation, or transformation in income and/or organisational profile.
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Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.
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Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.
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Strategic thinker with financial acumen (budgets, ROI, investment planning).
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Authentic communicator with excellent storytelling ability.
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Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.
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Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
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Contributes to an open and honest culture
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Supports, encourages, and motivates colleagues.
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Encourages challenge, creativity and innovation.
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Leads by example.
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Values transparency and consistency.
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Understands the role of individual and collective accountability.
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Actively contributes to Adoption UK’s mission.
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Has a clear understanding of other colleagues’ roles and responsibilities
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Shares skills and knowledge.
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Promotes Cross Functional team working.
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Offers outstanding service to members.
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Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
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Identifies and uses the most appropriate form of communication.
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Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
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Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
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Is responsive to colleagues, third party professionals and service users.
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Takes pride in own development.
PERSON SPECIFICATION
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Enthusiastic and committed to achieving high standards and meeting agreed objectives.
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Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
Desirable
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Experience in child welfare, family support, education, or adoption.
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Evidence of leading digital transformation in fundraising, marketing, or CRM.
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Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
The Opportunity
This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:
• Shape and lead a directorate spanning fundraising, marketing, and communications.
• Deliver transformational income growth and secure Adoption UK’s sustainability.
• Build Adoption UK’s brand and reputation as the national champion for adoptive families.
• Market services, membership, and campaigns so more families and professionals engage with our work.
• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.
Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.
Timetable:
The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.
Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.
The panel will shortlist based on those applicants who best meet the criteria for the role.
The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic at a Glance:
At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.
Groundbreaking non-profits often fall short of smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.
Now in our 10th year, we have mobilised over $91 million and supported 55 organizations in 11 countries across 4 continents, since 2015.
If you're passionate about making a difference, if you're driven by purpose, and if you're ready to be a force for good in the world, then Epic Foundation is the place for you. Join us in our quest to create a more just, equitable, and compassionate world.
For more information: https://epic.foundation
Responsibilities
The employee will provide day-to-day support to the Ambassadors team. In this role, Ambassador Community Coordinator will:
- Participate in the implementation of a “white glove” strategy aimed at retaining and engaging a broad and sustainable base of VVIP contacts while strengthening their sense of belonging to the Ambassadors community.
- Support the team in organising and coordinating a calendar of events, particularly Ambassador events taking place in Paris, London, Brussels (and sometimes New York).
- Produce communication and engagement materials to animate the community on various platforms and to promote its actions externally.
- Be responsible for researching and monitoring news about the community.
- Contribute to the identification and integration of new Ambassadors (recruitment, onboarding, etc.).
- Ensure the proper maintenance of the database.
- Be responsible for any other tasks that may be assigned to them as part of their duties.
Skills and qualifications required for this position:
- All candidates must be legally entitled to work in the UK.
- Required experience: minimum 4 years of professional experience in fields relevant to the position, for example: network and community management, customer engagement, exclusive events, etc.
- Impeccable attention to detail
- Dynamic, open-minded and independent, the candidate must be able to work with rigour.
- Ability and appetite for working independently on research and analysis assignments.
- Excellent oral and written communication skills.
- Excellent interpersonal skills and open-mindedness
- Ease in communicating with high-level personalities
- Fluency in English, both spoken and written, is essential, in addition to French.
- Proficiency in Google Suite.
- Proficiency in editing and/or design tools would be an advantage.
- Knowledge of the philanthropic environment would be an advantage.
- Knowledge of Salesforce would be an advantage.
Interview process
Our process for shortlisted candidates includes: a telephone eligibility interview, an interview with the Director of Engagement and Events, a case study, an interview with HR and the COO, reference checks, and a final interview with our CEO.
Contract Details
- Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
- Contract type: Permanent, full-time
- Salary range: £30-32k gross annual (depending on experience)
- Start date: As soon as possible but within 3 months of the offer
Employee Benefits
- Flexible Work Arrangements: Up to 2 days remote working per week.
- 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
- Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
- Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
- £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
- A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
- Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
To apply:
Send your CV and cover letter via our charity job link.
Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis, and only those candidates that meet our requirements will be contacted.
Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, ethnicity, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.
If you require any assistance with your application or preparation for an interview for one of our job openings, please don't hesitate to contact us. We are committed to ensuring you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.