Outreach Worker
London, TW1

If you have experience of working in street or community outreach services, this is an amazing opportunity to help change the lives of some of the most marginalised people in our society.

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future.

For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face.

We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re currently looking for an Outreach Worker to join our passionate team and support the delivery of our rough sleeper outreach service.

The Role

As an Outreach Worker, you’ll enable rough sleepers to leave the street and take their first steps towards lasting, genuine independence.

Working as part of a team, you’ll help to build an accurate picture of the number of people sleeping rough in the borough, make contact with rough sleepers and provide them with support based on their individual needs.

Specifically, you will:

- Manage a caseload of clients, offering assertive, consistent and ongoing support
- Help clients to access appropriate services, including accommodation
- Take part in case reviews with your Team Leader
- Maintain constructive working relationships with other service providers, businesses and community groups

About You

To join us as an Outreach Worker, you’ll need:

- Previous experience of working in street or community outreach services
- Experience of motivating complex and diverse client groups to engage with support
- Previous experience of delivering and administering an assertive case management approach
- Knowledge of the services and legislative environment regarding housing, health, work and immigration as it relates to homeless people
- The demonstrable ability to record and report work to a good standard, using IT systems as well as written records
- The ability to build relationships with services and develop pathways to enable clients to make and sustain positive change
- The ability to support outreach volunteers and peer mentors in outreach shifts

Other organisations may call this role Homelessness Outreach Worker, Rough Sleeper Outreach Worker, Street Outreach Worker, Community Outreach Co-ordinator, Community Support Officer, Community Outreach Officer, or Homelessness Support Worker.

This is a full-time role which will include working shift patterns that reflect the rough sleeping habits that may exist. This may include working early mornings and/or late nights if required.

The Benefits

- Salary of £25,500 per annum
- 26 days’ holiday (rising to 31 with length of service)
- Pension scheme 
- Enhanced maternity and paternity leave
- Access to a free Employee Assistance Programme
- A range of benefits including cycle to work scheme and staff wellbeing sessions
- Training and development opportunities

This is a brilliant opportunity to support the delivery of vital services that are making a tangible impact on the community.

You’ll have the chance to work alongside experienced professionals who understand the input needed to bring about positive change. We attempt to unlock the potential in everyone we work with and will encourage you to do so too.

We’re committed to developing the skills and abilities of the people we work with. All new staff undertake a variety of training in their first six months and we actively encourage our people to undertake formal or accredited training.

We build communities in which everyone has a place to call home and provide the help needed to lead a fulfilling life. If you’d like to make a difference as part of our talented team, we’d love to hear from you.

The closing date for applications is the 17th August 2020. Interviews are scheduled to be held on the week commencing 24th August 2020 and will be held virtually to ensure social distancing, due to the current climate.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

So, if you’re seeking your next challenge as an Outreach Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

EMPLOYMENT ADVISOR

GRADE FRWK07, SALARY: £20,133 - £21,866 FTE, PERMANENT, 37 HPW

In response to Covid-19 and the unprecedented rise in unemployment, Framework is expanding its employment services to meet this emerging need.  We are looking for enthusiastic and dynamic individuals who have experience of supporting and motivating people into employment.

Our employment programmes have opportunities to work in various locations across Nottingham and Nottinghamshire through both outreach and agile working arrangements.

The successful candidates will:

• be self-motivated and looking for a unique challenge

• feel confident delivering employability support both one to one and in group settings

• have excellent local knowledge of local support services and employment opportunities

• have excellent knowledge of benefits, including in-work benefits

• be able to motivate participants and support them to achieve their goals

• have experience of working towards challenging targets

• have a driving licence and access to a vehicle for work

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

Interview Date: 28/08/20

97% of the workforce in a recent staff survey said they were proud to work for Framework.

CVs will not be accepted.

NO AGENCIES PLEASE.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

Main purpose of job: To lead CARA’s teams of child and young person’s practitioners and manage the provision of specialist sexual violence counselling for young people (13-19), play therapy for children under 12 and family support.  The post holder will also provide weekly counselling and/or play therapy, holding a caseload of clients.

Start date:  As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £32,029 - £33,799 (NJC scale 29 - 31), per annum pro-rata, pay rise expected.

Hours: 28-35 hours per week (exact hours to be agreed).

Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criterion, giving evidence from previous experience or qualifications. 

Application deadline:  12pm, Wednesday 19th August

Interviews:  Friday 11th September

Mandatory Training Dates: To be confirmed.  

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.

During the COVID-19 crisis, CARA has continued to provide a range of remote services.  From early June, we have gradually started to offer limited face-to-face support.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with South Essex-based SERICC and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job Description

The role of CARA’s Child and Young Person’s Practice Manager is to lead CARA’s teams of Young Person’s Practitioners and Child and Family Practitioners and manage the provision of specialist sexual violence counselling for young people, play therapy and support for parents and carers.  The post holder will also provide weekly counselling and/or play therapy, holding a caseload of clients.

This is a new and exciting post, giving the post holder significant opportunity to develop CARA’s Child and Young Person’s Practice and lead a talented and committed team of practitioners. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with the Director and Manager. The post holder will also work closely with our sister centres, SERICC and SOS Rape Crisis to ensure the coordination of Child and Young Person’s services across Essex.

Main Responsibilities

Leadership and Management

• To manage all operational aspects of CARA’s Child and Young Person’s Practice, including overseeing the delivery of our specialist young person’s counselling service, play therapy and support for parents and carers.  This may also include managing any new Child and Young Person’s Practice projects that CARA develops.
• To work in accordance with CARA’s policies and procedures and embed a feminist approach in CARA activities.
• To co-ordinate, review and develop effective processes within the Child and Young Person’s Practice, working closely with the Manager, the Young Person’s Practitioners and the Child and Family Practitioners.
• To line-manage a team of Young Person’s and Child and Family Practitioners, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.
• To oversee the work of a wider team of sessional counsellors, including supporting Practitioners in line managing sessional and volunteer counsellors and identifying training needs.
• To support practitioners and sessional counsellors in maintaining up-to-date client records and ensure that gaps in data are addressed, as required.
• To work with CARA’s manager to recruit and train new staff and sessional and volunteer counsellors, as required.
• To lead regular Young Person’s Practice and Child and Family Practice meetings, producing notes to share with team members and with senior management.
• To help co-ordinate a monthly sessional and volunteer counsellor meeting.
• To maintain an overview of waiting lists, working closely with practitioners and with the Manager and Director to ensure that staff and resources are deployed effectively.
• To keep up to date with relevant legislation, policy and practice issues, including BACP and child safeguarding guidance and ensure the practitioners are aware of changes.
• To liaise with CARA’s other teams and more widely with Synergy Essex teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.
• To liaise with external agencies, including mental health and social care, ensuring CARA is represented at meetings as required and developing effective relationships to ensure our services co-ordinate with statutory and voluntary services.
• To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Counselling and client support

• To oversee client work within the teams, working closely with all team members to resolve client issues and ensure high quality service provision.
• To undertake client assessments and make appropriate arrangements for support.
• To provide specialist counselling for young people and/or play therapy for children and support for their parents, holding a caseload of clients.
• To keep client records up to date.
• To work flexibly at CARA centres across mid and north Essex, providing face-to-face and remote sessions, as required.

General 

• To work flexible hours, including some evening work and occasional weekends.
• To participate in CARA team meetings, supervision, training and development. 
• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
• To raise awareness of sexual violence and its impact in the community and within other agencies.
• To keep appropriate records in accordance with CARA policies and procedures.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To be administratively self-servicing.
• To report to the Manager, Director and Trustees as required, including the production of regular written reports and verbal reports.
• To undertake any other related activities as required by the Manager, Director or the Chair of the Board of Trustees.

Main purpose of job:To lead CARA’s Adult Practice and manage the day-to-day provision of specialist sexual violence counselling and group support for our adult clients.  The post holder will also provide weekly counselling for adults of all genders, holding a caseload of clients.

Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£32,029 - £33,779 (NJC scale 29 - 31), per annum pro-rata, with pay rise expected.

Hours:28-35 hours per week (exact hours to be agreed).

Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. At present, due to COVID 19, CARA staff are predominantly working from home.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criterion, giving evidence from previous experience or qualifications. 

Application deadline: 12pm, Wednesday 19th August 2020

Interviews:  Tuesday 8th September

Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.  

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.

During the COVID-19 crisis, CARA has continued to provide a range of remote services.  From early June, we have gradually started to offer limited face-to-face support.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with South Essex-based SERICC and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job Description

The role of CARA’s Adult Practice Manager is to lead CARA’s team of Adult Practitioners and manage the day-to-day provision of specialist sexual violence counselling and group support for our adult clients. The post holder will also provide weekly counselling for adults of all genders, holding a caseload of clients.

This is a new and exciting role, giving the post holder significant opportunity to develop CARA’s adult practice and lead a talented and committed team of counsellors. As well as overseeing day-to-day operations of the team, the post holder will be part of CARA’s management team and will have the opportunity to play a key role in CARA’s wider development, working closely with the Director and Manager. The post holder will also work closely with our sister centres, SERICC and SOS Rape Crisis to develop the coordination of counselling and group services across Essex.

Main Responsibilities

Management and leadership

• To manage the day-to-day operations of CARA’s Adult Practice, including overseeing the delivery of our specialist counselling service and our social group. This may also include managing any new adult practice projects that CARA develops.
• To work in accordance with CARA’s policies and procedures and embed a feminist approach in CARA activities.
• To review, develop and coordinate effective processes within the Adult Practice, pro-actively solving problems. The post holder will work closely with the Manager, the Allocations Co-ordinator and the counselling team.
• To line-manage a team of Adult Practitioners and our Allocations Co-ordinator, providing day-to-day support, monitoring performance and identifying training and development needs. This will include keeping up to date notes of line management meetings and conducting and recording annual staff appraisals.
• To oversee the work of a wider team of sessional and volunteer counsellors, including supporting Adult Practitioners in line managing this team and identifying training needs.
• To support Adult Practitioners and sessional counsellors in maintaining up-to-date client records and ensure that gaps in data are addressed, as required.
• To work with CARA’s manager to recruit and train new staff and sessional and volunteer counsellors, as required.
• To lead regular Adult Practice meetings, producing notes to share with team members and with senior management.
• To help co-ordinate a monthly sessional and volunteer counsellor meeting.
• To maintain an overview of Adult Practice waiting lists, working closely with the Allocations Co-ordinator, Manager and Director to ensure that staff and resources are deployed effectively.
• To keep up to date with relevant legislation, policy and practice issues, including BACP guidance and ensure the Adult Practice is aware of changes.
• To liaise with CARA’s other teams and more widely with Synergy Essex teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.
• To liaise with external agencies, including mental health and social care, ensuring CARA is represented at meetings as required and developing effective relationships to ensure our services co-ordinate with statutory and voluntary services.
• To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Counselling and client support

• To oversee client work within the adult practice, working closely with team members to resolve client issues and ensure consistent, high quality service provision.
• To undertake client assessments and make appropriate arrangements for client support.
• To provide weekly counselling for adults of all genders, holding a caseload of clients.
• To keep client records up to date.
• To work flexibly at CARA centres across mid and north Essex, providing face-to-face and remote sessions, as required.

General 

• To work flexible hours, including some evening work and occasional weekends.
• To participate in CARA team meetings, supervision, training and development. 
• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
• To raise awareness of sexual violence and its impact in the community and within other agencies.
• To keep appropriate records in accordance with CARA policies and procedures.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To be administratively self-servicing.
• To report to the Manager, Director and Trustees as required, including the production of regular written reports and verbal reports.
• To undertake any other related activities as required by the Manager, Director or the Chair of the Board of Trustees.