Risk and governance manager jobs in west wickham, greater london

The role

The role of Executive Assistant is needed to provide high-quality executive support to the Chief Executive and Senior Leadership Team. This role will oversee complex diary coordination and management, stakeholder support and communications, event planning, database management and administration for the Board of Trustees.

You’ll provide an expert administrative and coordination service to the CEO, liaising with multiple stakeholders, internally and externally. You’ll work reactively in response to changing priorities, as well as proactively, identifying ways to streamline communications, activities and engagements. You’ll be familiar with correspondence priorities, methods and composition, so that in the absence of the CEO, you can keep things moving and ensure that key stakeholders are attended to. 

You’ll have a strong personal assistance and administrative background, preferably in the charity sector. You’ll be confident in juggling multiple workstreams and communicating with all levels of stakeholders. You’ll be patient, understanding and an attentive team player.

This role will be predominantly remote, however, some occasional travel to our London office (Vauxhall) will be required.

About One Small Thing

One Small Thing is striving for positive change across the justice system by implementing small things in a big way.

We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the ‘what’s wrong with them?’ line of questioning to a kinder, respectful and healing approach that asks, ‘What has happened to them?

 Our vision is a justice system that recognises, understands, and responds to trauma.

Our mission is to redesign the justice system for women and their children by:

· Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally.

· Educate people within the justice system on the impact of trauma and draw on our knowledge and expertise to help build capacity within organisations.

· Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it.

 Our name reflects the value of those small things – empathy, compassion, respect – and their combined power to make a big difference to the individual - and to society as a whole.

Our Values

One Small Thing is built on six core values of trauma-informed care that underpin the way we work.

· Safety:

· Trustworthiness:

· Choice:

· Collaboration:

· Empowerment:

· Cultural Competency.

 We offer the following employee benefits:

• We are a Real Living Wage Employer

• 28 days holiday plus Bank Holidays – pro rata

• A day off on your Birthday

• Long Service Award – extra holiday for 3+ years’ service

• A comprehensive induction and training programme

• An unlimited counselling service through our Employment Assistance Programme “OpenUp”, which you can also extend to 3 members of your family.

• Enhanced Company sick pay scheme

• Team member of the month awards

• Refer a Friend Recruitment Bonus

• 5% employer contribution to your NEST Pension, increasing after 1+ years’ service

• Learning & Development opportunities relevant to each role

• Blue Light Discount Scheme

• Team building activities

• Regular collaborative team days

We're Morden College: An almshouse charity with a proud 330 year history and a big vision for the future. We're entering in to a exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities. 

What you’ll do 

As our Director of Resident Services, you’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You’ll: 

• Oversee services that help residents feel safe, supported, and truly at home. 

• Lead teams, manage budgets, and make sure everything runs smoothly. 

• Champion inclusion, wellbeing, and independence for older people. 

• Collaborate across teams and with external partners to keep improving what we do. 

What you’ll bring 

• A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing. 

• A strategic mindset and a warm, people-first approach to leadership. 

• Excellent communication, financial oversight, and problem-solving skills. 

• A deep commitment to dignity, equity, and resident voice in everything we do. 

Why join us? 

• A real chance to be part of shaping a vibrant, values-led organisation. 

• An ambitious, kind, and forward-thinking team. 

• Great benefit and wellbeing initiatives flexible working, and the opportunity to genuinely improve lives. 

Are you passionate about Jesus and gospel outreach into London?

Are you creative, wise, and inspirational?

Then London City Mission would like to hear from you!

London City Mission shares the gospel alongside the local church of London, equipping everyday Christians to lovingly bring a message of hope in Christ to those least likely to hear it.

One in two people don’t have a Christian friend to invite them to church, open a Bible with them, or tell them the good news of Jesus. We want to see that change. The poor areas of London are incredibly diverse, in fact London is the most ethnically diverse in the world, growing at over 100,000 people a year. The world has come to London – we long to see the Gospel taken to the world by working alongside churches to visit homes and go out into the streets of London with the good news of the Gospel.

We are praying for a talented Director of Fundraising and Supporter Partnerships to join our Leadership Team. You will be inheriting a skilled and diverse team raising income from individuals, legacies, trusts and foundations, corporates and major donors with the support from a new CRM system, to fulfil your responsibilities.

• Salary: £73,000 depending on experience + 13.8% employer contribution to pension, 30 days holiday plus Bank Holidays and 3 days ex-gracia during Christmas and New year + other benefits.
• Location: London City Mission will carefully consider flexible working patterns where possible, though at least 2 days a week presence at Nasmith House, 175 Tower Bridge Road will be necessary.
• Hours: Full-time (40 hours per week). Permanent. Let us know if you need more flexibility than this.
• Responsible for: Currently the team is 12 people, with four direct reports.
• Closing date: Wednesday 11th June 2025 at 5pm BST.
• Interview dates:  A selection of candidates will be invited to a first interview via MS Teams on either Wednesday 25th or Friday 27th June. Those who are invited to a second interview will also be asked to complete a psychometric test. In addition finalist candidates will have the opportunity to have an informal meeting with the CEO, Graham Miller in w/c 30th June.  A second round of in-person interviews is scheduled for Friday 11th July along with the opportunity to meet the team. 

Key Responsibilities:

1. Leading and overseeing the development of Fundraising and Supporter Partnerships Strategy and Operation.

2. Leading and overseeing the management and development of the Fundraising and Supporter Partnerships team.

3. Providing inspiring leadership and contributing proactively to a vibrant worshipping Christian community.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

Leadership and strategy

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

Management and Supervision 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

Policy & Strategic Legal Work

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

Finance & Fundraising

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 9am on 23 June 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We anticipate that we will invite candidates to an initial online interview on Wednesday 3rd July 2025, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Wednesday 9 July 2025.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.