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Goulden House Co-Operative Ltd, Battersea (On-site)
£28,000 per annum pro-rata (3 day & 5 day weeks)
Posted 3 days ago Apply Now
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MS Society UK, N4, London (Hybrid)
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Mind in Camden, Camden Town (On-site)
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This is an exciting opportunity to play a vital role in ensuring that those who need our services receive kind and compassionate support.
Posted 1 week ago
Page 13 of 18
Battersea, Greater London (On-site) 5.79 miles
£28,000 per annum pro-rata (3 day & 5 day weeks)
Part-time (Weekdays 9.00 am – 5.00pm (Please see pattern below)
Permanent or contract (Fixed term to be discussed on interview)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

An exciting opportunity has become available to join our small team at Goulden House.

Our team comprises of an Estate Manager, Office Admin, the post we are looking to recruit to and 2 amazing cleaning staff.

We ensure the smooth & efficient running of the Co-Operative, comprising of 269 flats (42 Social Housing). From a governance perspective,  we are supported by the management committee . 10 members, of which there are 3 Officers, Chair, Secretary and Treasurer.

This opportunity is ideal for someone who enjoys a challenge, the buzz of a busy office, engaging with residents and our suppliers. There is regular exposure to engaging with our accountancy firm who look after our company finances & Wandsworth Borough Council, our landlord also.

JOB PURPOSE

The Office Administrator will undertake all administrative support duties, typing, creating letters/templates, maintaining all databases of contact and contractors, filing and responding and maintaining records to standard enquiries. The role also requires answering the phone and logging calls, checking voicemails, opening mail, creating Notices and populating the Notice Boards at regular intervals, ensuring the confidentiality of sensitive information and abiding by Goulden House Co-Operative Ltd GDPR regulations. 

MAIN DUTIES

  • Resident engagement, taking and responding to residents’ calls, ensuring that all such engagement is documented on the Goulden House Resident Engagement Database
  • Updating the Goulden House Registers (Risk Register, Complaints Register, Anti-Social Behaviour Register, Intercom Databases etc)
  • Raise Works Orders and Purchase Orders and services on SAGE as per Estate Manager instruction
  • Taking responsibility for the Approved Contractor List, ensuring that the contractor’s documentation is correct and current, i.e. Public Liability, relevant Health & Safety certification
  • Liaise with contractors and organising repairs whilst ensuring compliance with the Goulden House Co-Operative Ltd Procurement Policy
  • Issuing resident/visitor parking permits
  • Monitor CCTV daily putting particular emphasis on fly-tippers
  • Updating of Notice Boards across the site
  • Inspecting the cleanliness of the Communal Areas twice weekly and signing off of the Cleaning Schedules which are placed in all of the Communal Areas, in the absence of the Estate Manager.  
  • Estate walk around as required or in the Estate Manager’s absence
  • To undertake such duties as are reasonably assigned to you from time to time by Estate Manager

 SERVICE DELIVERY

  • To take a pro-active role in Health & Safety issues on the estate.
  • To assist in ensuring the Co-operatives’ aims in relation to customer awareness are achieved.
  • To promote a positive image through the development of good working relationships with tenants, lessees, committee members, contractors, Wandsworth Council staff and other agencies.
  • To ensure equal opportunities policies and procedures are complied with in relation to staff, members, residents and the general public.
  • The Office Administrator may be required to take on any other duties that may be reasonably expected of the position as advised by the Estate Manager

WORKING HOURS (rotation)

Week One (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm)

Week two (Monday, Tuesday, Wednesday, Thursday and Friday 9.00am – 5.00pm).

Week Three (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm)

Week Four (Monday, Tuesday, Wednesday, Thursday and Friday9.00am – 5.00pm)

We support flexible working and should the successful candidate request, we would positively review these requests balancing the needs of our business.

HOLIDAYS

20 days pro-rata commencing 1st April to 31st March of current year subject to approval (Annual Leave must be booked one month in advance).  

Goulden House is a Residential site based in Battersea, where the successful candidate will become part of a small but very dynamic team. 

Application Instructions

Please submit an up to date CV, which should outline your most recent work history. This should be accompanied by a covering letter, clearly demonstrating how you meet the requirement of the Role.

Posted by
Goulden House Co-Operative Ltd View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: Friday, 2 May 2025
Closing date: 16 May 2025 at 23:30
Tags: Administration, Housing, Data Entry, Data Protection

The client requests no contact from agencies or media sales.