Safe space team manager jobs

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

   

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.

The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, Female genital mutilation (FGM)​/cutting , Forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.

The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.

The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 4 September 2025

Interview Date: 18 and 19 September 2025

We're looking for a new Director who will steer LEVEL Centre to achieve its artistic, financial and strategic objectives, championing the organisation as a leading contemporary arts centre that delivers meaningful creative opportunities for disabled people.

LEVEL Centre is a charity that celebrates the art that ‘difference’ makes, helping unlock the unique talents of disabled creatives and showing the world how powerful ‘difference’ can be. We’re an Arts Council England National Portfolio Organisation and receive funding from a range of trusts and foundations. Our award-winning accessible building is located rurally on the edge of the beautiful Peak District National Park in Derbyshire.

We work with:

• Learning disabled and disabled people
• Autistic and/or neurodivergent people
• Artists, performers and interesting people
• Our rural Derbyshire Community, the county and surrounding areas
• Cultural and creative organisations
• National and International partners

Why Join Us?

• Be part of a dynamic and inclusive charity making a positive impact in the community through the arts and environmental initiatives
• Champion, collaborating with and making space for disabled creatives
• Contribute to the growth and success of a rurally based arts centre
• LEVEL Centre is a supportive and creative charity

About the role:

Working collaboratively with our fantastic team, board, key stakeholders and LEVEL Centre’s vibrant community, you will provide confident and inspiring leadership to develop and oversee a programme that reflects our vision, mission and values. You'll have a successful track record in fundraising, and work to promote and maintain the interests of LEVEL Centre in its relationships with Arts Council England and other funding bodies. 

The role requires experience at a senior level within the cultural industries, developing diverse and impactful arts engagement projects and programmes that transform lives. You will work to identify and remove barriers to inclusion, be passionate about creating meaningful creative opportunities for disabled and neurodivergent people, and support artists to develop their talent through our commissioning and residency programmes.

A team player working with empathy and compassion, you'll have a commitment to wellbeing, and be able to inspire, motivate and empower our team. LEVEL Centre is a special, a brave and safe space to be yourself - welcoming, creative, inclusive and supportive - and you'll be part of that.

Key Responsibilities:

• Work in close collaboration with the board, staff and key stakeholders in line with the business plan aims and objectives
• Develop the artistic vision of LEVEL Centre – building a programme that delivers our mission, in collaboration with staff, facilitators, external organisations and other collaborators. This includes the LEVEL participation programme, gallery and digital exhibition programme and artist residency programme
• Oversee the effective and responsible financial management of LEVEL Centre
• Oversee HR across the organisation following best practice principles
• Stakeholder management
• Able to achieve strategic objectives within a changing cultural landscape
• Represent and champion LEVEL Centre at local and national events
• Build a network of local and regional contacts across the arts sector
• Promote and maintain the strategic interests of the company
• Fundraising from trusts, foundations and other sources to increase income generation and maximise its assets
• Partnership building
• Develop robust strategies and seek advice and guidance for up to date knowledge on policies and procedures
• Prepare reports for board meetings
• Oversee marketing, branding and vision
• Oversee projects and programmes
• Be an advocate for accessible governance
• Champion disabled creatives
• Co-chair East Midlands Disability Arts Network alongside Attenborough Arts Centre

Salary: £45,000 per annum

Hours: 37.5 hours per week. Occasional evening, weekend and bank holiday working may be required. Flexible working arrangements to be discussed. Core business hours are Monday – Friday 9am – 5pm

Holiday: 25 days plus bank holidays

Pension: LEVEL Centre operates an auto enrolment pension scheme deferred for 3 months from joining the organisation with Nest.

Applications for this role close at  9 a.m. Friday 29 August.

Download our recruitment pack here: https://bit.ly/LEVELDirectorJobPack

Location: North Tyneside and Northumberland (Hybrid)

Reports to: Prevent & Cope Team Coordinator 

Job Type: Part-Time – 18.5-20 hours per week

Salary: £23,690 - £25,235 per annum (pro-rata for part-time hours).

Are you passionate about supporting children and young people affected by domestic abuse? Do you want to make a real difference through therapeutic support in a trauma-informed, child-centred environment? Join Acorns as a Mental Health & Wellbeing Project Worker.

About the Role

We are seeking an experienced and empathetic Mental Health & Wellbeing Project Worker to contribute to the development and delivery of flexible support services which address the psychological and emotional needs of children, young people and families living with the effects of domestic abuse, in North Tyneside and Northumberland. You will help to develop, organise and facilitate key aspects of the service as requested by the Team Coordinator such one-to-one support interventions, group work, and youth participation opportunities in a variety of settings including in-house, schools and community venues.

Key Responsibilities

• Develop and deliver flexible one to one support sessions, using a range of interventions to assess and positively contribute to the individual wellbeing needs of children and young people impacted by domestic abuse.
• Support service users, particularly within the 11-16 age group to develop personal and life skills, promoting self-esteem and independence, and raising awareness of other support services and opportunities available to them and their families.
• Contribute to the planning and delivery of group work, activities and events, including the continued development of service user participation
• Work in partnership with statutory and voluntary agencies to ensure coordinated care and refer service users to additional sources of help and protection as needed.
• Adhere to safeguarding, confidentiality, and equal opportunities policies while maintaining accurate and confidential records, reporting appropriately, and complying with organisational guidelines.
• Participate in training, supervision, and team activities, contributing flexibly to service development and supporting broader organisational goals as required by management.

About You

• Holds qualifications and relevant experience in social care, childcare, youth work, or a therapeutic field
• Experience working directly with children and young people with an excellent understanding of common issues relating to child development, mental health and wellbeing
• Experienced in one-to-one casework, group facilitation, youth programmes, and multi-agency working, with a proven ability to assess needs and connect individuals to appropriate support services.
• Effective communicator with the ability to engage sensitively and non-judgementally with service users, demonstrating empathy, professionalism, and a commitment to empowering individuals.
• Skilled in managing workloads, maintaining accurate records, writing reports, and meeting deadlines under pressure, with strong time management and attention to detail.
• A motivated, flexible team player who values equality and diversity, and brings creativity and initiative to their practice.
• Driver (essential) with access to a reliable vehicle for work purposes.  This role involves frequent travel to and from locations across North Tyneside and Northumberland to meet the varied needs of service users.

Why join us?

This is a fantastic opportunity to be part of a positive, compassionate and impact-driven team. You’ll enjoy flexible working arrangements and autonomy in your role, opportunities for professional development and training, a supportive environment, reflective supervision, and the chance to help shape our systems for the better.

We warmly welcome applications from all sections of the community and are committed to equal opportunities.

Please note that a DBS check will be necessary for this role

If you are committed to empowering children and young people and want to be part of a team making lasting change, we’d love to hear from you.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.

Sports Coordinator

Can you make sure that there is an exciting sports offer for young people aged 8 to 19 (up to 25 for those with additional needs), at this local Youth Zone?

Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.

If you have a passion for sport and putting young people first, then we want to hear from you!

Position: Sports Coordinator

Location: London W12 7TF

Salary: £31,200 per annum

Hours: Full-time, 37.5 hours (inc. evenings and weekends)

Contract: Permanent

Closing Date: 1st September 2025

About the Role

Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities. As Sports Coordinator, you will work across all Youth Zone sessions and have responsibility for:

• Management of the Gym, Boxing, Climbing Wall, Sports Hall, and MUGA offer Management of up to 20 youth workers across the Sports offer
• Management of external partnerships with local organisations to enhance the offer The Sports Offer is the heart of the Youth Zone, buzzing with activities, games and engaging with young people.
• Ensuring there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone's aspirations to provide members with the best possible experiences and opportunities.

You will have a passion to put young people first and you will be responsible for the continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone.

This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.

Once you click to apply, you will be able to read the full Job Pack and scope of the role.

About You

You will have a relevant qualification in Youth Work or Sports Development (or substantial demonstrable experience across multiple sports disciplines and evidence of ongoing professional development, for example Safeguarding, Health & Safety, Management) and the ability to officiate and lead a range of Sports activities/projects.

With proven experience of working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings, you will have experience of engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice. We are also looking for someone with experience of managing a staff team, ideally including volunteers.

You will need to have a willingness to work evenings and 4 of the sessions across the 7 day a week provision and to cover events, holidays and staff absence.

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.

You may have experience in areas such as Youth Work, Youth Worker, Children’s Worker, Children’s Support Worker, SEND Youth Work, SEND Youth Worker, SEND Children’s Worker, SEND Children’s Support Worker, SEND Assistant, Teaching Assistant, Holiday Club, Activities Coordinator, SEND Activities Coordinator, Sports, Sports Coach, Boxing Coach, PE. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Executive Director is a senior leader driving income generation, stakeholder engagement, and strategic operations. Reporting to the CEO, they lead fundraising efforts, including an imminent transformative £5m+ Capital Campaign, and ensure excellent customer service. The role blends fundraising leadership with operational oversight, supporting audience engagement and organisational values. It’s a dynamic opportunity to shape Glasgow Film’s future and secure its long-term sustainability and growth

We’re seeking an ambitious and strategic fundraising leader with a strong track record of securing income from grants, sponsorship, and philanthropic sources and a keen eye for detail. Ideally, you’ll bring experience of working on a previous capital campaign (however, this is not essential) and be ready to step into a broader senior leadership role, helping to shape overall organisational culture and strategy. This is an opportunity for an experienced fundraiser who’s ready to take the next step in their career and help lead one of Scotland’s most dynamic cultural organisations.

Role: Children and Young People’s Schools Coordinator

Contract: Fixed-term until 31st August 2026

Hours: Part-Time, 24.5 hours per week (3 and a half days)

Starting salary: £25,850

Location: Contractual base is our head office. Delivery will take place in schools across Lancashire.

We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

Key Responsibilities:

· Follow confidentiality and safeguarding policies

· Provide appropriate signposting to external services in accordance to callers identified needs.

· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements

· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.

· The ability to think on your feet to support callers who may call during panic attacks or flashbacks

· Excellent communication skills, spoken and written.

· Providing email support to individuals.

· Being flexible in your approach to your work in line with changing and growing needs of the support service.

· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 1 September 2025.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.  

The job description and application form are also available from our website 

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.

 

 

Main Duties and Responsibilities

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

Class 13 is a Lambeth-based education charity committed to putting equity and relationships at the heart of education.

We imagine a world where every young person feels seen, valued, and safe in school. Our work focuses on transforming school environments by rooting out systemic inequities and building more inclusive and equitable environments for children, educators, families, and communities.

We don’t offer quick fixes. We work alongside school communities to create lasting, systemic change. Our four key principles guide everything we do:

1. Affirming the full humanity of every individual.

2. Nurturing critical thinking 

3. Building community

4. Encouraging democratic engagement

About this role 

This is a joint role delivered by Class 13 as part of two interconnected programmes in Lambeth. One is a long-term embedded pilot working deeply with two local schools to reimagine school culture from the inside out. The other is part of a borough-wide initiative commissioned by SEL ICB and supported by Black Thrive to improve emotional wellbeing for Black and mixed heritage children. 

Both strands aim to create more human, equitable school environments—and we are seeking someone committed to walking alongside families, schools, and systems to help make this happen.

While the role is relational at its core, it also involves managing light but essential administrative and reporting tasks particularly during key programme milestones. This includes maintaining accurate records, preparing summaries of engagement sessions, and handling transcripts to ensure learning is captured and shared.

Role Summary

We are seeking a deeply reflective and relational School & Community Engagement Partner who isn’t afraid to ask bold questions or sit with uncomfortable truths.

This role isn’t about quick fixes or ticking engagement boxes—it’s about nurturing trust, challenging old habits, and reimagining what school can be. You’ll be at the heart of a long-term transformation project, working deeply with two Lambeth schools while also contributing to a broader borough-wide initiative that invites families, staff, and communities to imagine something better—together.

At its core, this work is about shifting power. About listening with care, convening with purpose, and walking alongside parents, carers, teachers, and school leaders as they navigate what change can look like when it’s built on affirmation, curiosity, and collective responsibility.

You’ll help strengthen the connection between schools and families through sustained relationships, collective inquiry, and shared action. Some of your work will be intensive and embedded, walking alongside schools to shift culture from the inside out. Other aspects will stretch wider gathering insight, surfacing patterns, and shaping ideas that ripple beyond a single setting.

This is not a traditional outreach role. It’s connective tissue—bridging classrooms, communities, and change. You’ll be a steady presence: listening, facilitating, building trust, and helping schools reflect not just on what they do, but why.

The School & Community Engagement Partner  will report to the Head of Programmes and  the primary lead work closely with school leadership, teachers, and local organisations to transform parent-school relationships.

Main Responsibilities

1. Deepen relationships and build community

• Build consistent, trust-based relationships with parents, carers, staff, and wider community members, particularly those who have been historically marginalised by school systems

• Be a visible and approachable presence at parents’ evenings, community events, school gates, and day-to-day school life

• Support families to move from being consulted to being co-creators ensuring their insight shapes decisions, practice, and school culture

• Foster connections not just between families and schools, but across families themselves, creating the conditions for mutual support and collective action
   

2. Walk alongside schools as they shift culture

• Work closely with staff across both pilot schools supporting reflection, relationship-building, and democratic practice

• Collaborate with school leaders, governors, and the wider Class 13 team to surface insight, challenge deficit thinking, and support community-led transformation

• Contribute to family-led policy change projects, helping create space for shared decision-making and power-sharing in schools

• Support the rhythm and routines of the embedded pilot showing up consistently in school life, from attending assemblies to noticing small shifts in culture

• Lead structured interviews with teachers participating in the programme, creating a relational space to gather reflective insights using agreed guides.

3. Facilitate wider listening and engagement

• Deliver structured engagement sessions in local schools as part of the SEL ICB programme, using the Appreciative Inquiry model (training provided)

• Work with staff and parents to map what currently exists, identify challenges and possibilities, and co-develop practical, community-rooted solutions

• “Reflect on what you’re hearing and noticing, and share learning that can support change—locally and across the wider network.

4. Learn, reflect, and grow

• Participate fully in Class 13’s foundational learning programme (4 full-day sessions)

• Engage in self-directed learning as part of the ICB programme

• Contribute to monitoring, reflection, and participatory evaluation of both the embedded pilot and the wider borough programme

• Maintain accurate records of meetings, interviews, and engagement sessions, including producing clear summaries and contributing to project documentation.

• Join monthly peer forums and learning spaces across the borough to share insight, deepen practice, and support collective learning.

Skills & Experience

Essential

• A background in community engagement, education, youth work or organising—particularly with parents, carers, or families

• Strong facilitation and communication skills, with the ability to hold space for difficult conversations with care and clarity

• Deep listening skills and the ability to build relationships across difference, especially in school or public sector contexts

• Experience supporting individuals or groups to move from consultation to co-creation, shaping outcomes together

• Confidence navigating school spaces (including SLT, teachers, governors, parents, and young people)

• Strong organisational skills and comfort managing multiple priorities across different sites

• A deep commitment to equity and justice, and a willingness to reflect on your own practice

• Ability to manage and organise documentation, transcripts, and basic reporting to meet programme and funder requirements.

• Experience in conducting structured interviews or qualitative research in education, youth, or community contexts.

Desirable

• Experience working in, or alongside, schools or youth-facing institutions

• Professional training or qualifications such as teaching, social work, youth work, counselling, or therapeutic practice

• Familiarity with participatory or dialogic approaches like Appreciative Inquiry, community organising, or restorative practice

• Knowledge of how power, race, class, and other intersecting forces shape families’ experiences of school

• Multilingualism or strong cultural understanding of Lambeth’s diverse communities

Class 13’s Commitment to Equity

Class 13 is committed to creating an inclusive and diverse workplace. We actively encourage applications from individuals of all backgrounds.

We recognise the value of  lived experience,  If you meet most of the criteria but are unsure if you're the right fit, we still encourage you to apply.

We are happy to discuss and provide reasonable adjustments throughout the recruitment process to ensure accessibility.

How to Apply

To apply, please submit:

• Your CV

• A cover letter outlining your experience and suitability for the role

• A response to the following question (maximum 300 words):

Reflect on a time when a relationship, professional or personal shifted your perspective on an issue. What did you learn from that experience?
We’re asking this to understand how you approach relationships, reflection, and learning—core elements of our work at Class 13.

JCWI are looking for an Advocacy and Communications Director

Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports:   | Advocacy and Communications Team (currently 4 members)

Who we are

The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance;  we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.

Role purpose

This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.

The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.

The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.

The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.

JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.

Leadership

• Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations  

• Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values

• Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
• Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management

• Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos

• Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.

• Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives

• Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media

• Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system

• Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced 

Policy, Advocacy and Campaigns Work

• Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience

• Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.

• Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls 

• Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities 

• Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.

Public Campaigns, Outreach and Engagement Work

• Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
• Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
• Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
• Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
• Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
• Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
• Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
• Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
• Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
• Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed

Person Specification – Advocacy and Communications Director

The ideal candidate has experience:

• In a management or leadership role (essential)
• Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)  
• Working with complex policy issues in a highly politicised setting (essential)
• Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
• Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
• Working collaboratively and building strong relationships with individuals and coalitions (essential)   
• Working meaningfully with communities and people who have lived experience of oppression (essential)
• Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
• Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
• Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)

NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements

The ideal candidate is:

• Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice 
• Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
• Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards  
• A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues  
• A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
• Creative and innovative, and eager to encourage and support others’ creativity  
• A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences 
• An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
   

How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.

DEADLINE:  
Submission of CV and covering letter  | 11.30pm 28th August

We are seeking a compassionate and experienced Dining Supervisor (12 months fixed term) to manage the day-to-day operation of the Dining rooms ensuring they operate in an efficient and effective manner. You will also provide an exceptional standard of customer service ensuring that a food and beverage service is delivered to a high quality, restaurant standard.  Additionally, you will ensure food and beverage displays are well presented, menus are displayed, and dining rooms are clean, presenting a welcoming ambiance
 
Work pattern: 30 hours over 7 days including some weekend work
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
What we are looking for:
To succeed in this role, you must hold a Level 2 Food Hygiene Certificate (or willingness to work towards). Experience in a similar environment with an excellent track record of hospitality management and customer service.is required, along with ability to prioritise tasks during peak periods and coping under pressure in a fast-paced environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
What we offer:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands (remove for casuals)
- Range of courses delivered by learning specialists to support your development goals and objectives

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Location: Albion St

Ref: GLA14069

We believe everyone deserves a great Glasgow life and that starts with the people who work here.

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city — and inspire every citizen and visitor to become engaged and active in a city globally renowned for culture and sport.

To help us deliver that vision, we’re looking for a Director of Libraries, Sport & Physical Activity & Communities to join our Senior Leadership Team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

Location: Hybrid. Our head office is based in Merchant city with excellent transport links and access to discounted car parking nearby.

What you’ll do

As Director of Libraries, Sport & Physical Activity and Communities, you’ll report directly to the Chief Executive and play a pivotal role in delivering our strategic vision. You'll lead a diverse portfolio of physical and digital services - from Glasgow Club gyms and our citywide Libraries to vital community learning and engagement programmes, and ensure they contribute meaningfully to the mental, physical, and economic wellbeing of Glasgow’s people.

You’ll oversee major strategic projects and transformational change, driving innovation, inclusion, financial sustainability, and service excellence across your portfolio. As a key member of our Senior Leadership Team, you’ll also help shape Glasgow Life’s future direction, strengthen our income base, and lead engagement with strategic partners locally, nationally and internationally.

Your leadership will make a visible and lasting difference through teams that:

· Support our communities

· Help people get active

· Create cultural and learning experiences

· Or work behind the scenes to make it all happen

Who you are

We’re looking for a strategic, inspiring and collaborative leader with a deep understanding of how culture, sport, libraries and community services improve lives.

You’ll bring strong business acumen, a people-focused approach, and a commitment to delivering public value in a complex, high-profile environment. If you can balance social impact with income generation and lead inclusively and authentically, we’d love to hear from you.

We’re looking for:

· A degree (or equivalent) in a relevant discipline, along with evidence of ongoing professional and leadership development

· Senior leadership experience in a large, complex organisation delivering customer-focused services

· Excellent communication and influencing skills, with the ability to manage diverse and high-level stakeholder relationships

· A commercial mindset and excellent financial and budget management skills

· In-depth knowledge of challenges facing the delivery of culture, sport, libraries and community services in both public and commercial contexts

· A proven track record in leading successful organisational change and service redesign

· Strategic thinking and problem-solving abilities, with experience of driving performance and continuous improvement

· Experience working across organisational boundaries, with a solid grasp of political, governance and decision-making frameworks

· An understanding of the wider public and third-sector landscape in Scotland

· A personal and professional commitment to Glasgow Life’s values — demonstrated through inclusive, values-led leadership

Download the Candidate Brochure in the Job Attachments section on MyJobScotland to see the full list of essential and desirable criteria.

What we offer

At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.

Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.

We support you to live a great life. Inside and outside of work. Some of our benefits include:

Holiday

When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.

Fancy a bit more time off? You can buy extra holiday too!

Pension

Save for later life and join the Local Government Pension Scheme. Your future self will thank you. Our generous employer contribution will help you plan for the future.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.

Discounts

As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.

Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. 

What’s next

To get started, complete our short application form upload your CV and a Supporting Statement via MyJobScotland. Use the Candidate Brochure to shape your CV and Supporting Statement and show how your experience aligns with the job.

Important Dates:

The closing date for this job is 11.59pm on 28 September 2025 . First stage interviews are provisionally scheduled for late October, with final stage early November, in Glasgow.

Who We Are

Our Libraries, Sport and Physical Activity and Communities services are at the heart of life in Glasgow.

From Glasgow Club gyms and Learn to Swim programmes, to Libraries offering digital access and lifelong learning, to community centres creating safe, local spaces — we support people of all ages and backgrounds.

Diversity and Fair Work at Glasgow Life

We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.

We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. 

We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff.

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

Closing date is 11.59pm on Sunday 28TH September 2025

Information is available in alternative formats, on request.