Safeguarding manager jobs in cardiff, wales

Working Pattern: Primarily based in Torfaen. Offices are open 9am to 5pm, Monday to Friday. All staff must work flexibly on occasions to meet the needs of the women and children.

Salary: £23,970 - £24,480 (pro-rated)  after successful completion of 6 months’ probation

Location: Contractually based in our Hwb in: Pontypool. Covering referrals from: Torfaen

Conrtact type: Permanent (in line with funding). Agile – working where and when required, to do the job most effectively

Hours & working Pattern: 

• 21hrs per week (Part time) 
• Monday’s Wednesday and Fridays
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   
• Participate in organisational on call rota (paid)

Accountable to: Support Service Coordinator

Purpose of the post : To provide specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen

Who are we looking for?We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.
You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.

Specific responsibilities

• Collaborate with individuals and team members to provide trauma informed support to a caseload of adults and young people within community settings.
• Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
• Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
• Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
• Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
• Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
• Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
• Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
• Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
• Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 

• Promotion of our values, culture and aspirations. 

• Creation of a safe, supportive and explorative working environment. 

• Promotion of Equity, Diversity and Inclusion. 

• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

A current valid driving licence, access to a car and insurance covering business use are essential for this role.

Closing Date: 21st October 2025

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.  

Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system.

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role and the full application pack, please visit our website.

Job Title: Ruby Developer

Reports To: Head of Data and Digital

Salary: up to £450 per day (inclusive of VAT if applicable)

Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need)

Hours: 7 hours per week

Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings

Start date: November 2025

Deadline and interview: Applications will close on Sunday 19th October 2025.
Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified.

Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

• membership
• teacher CPD and accreditation
• research, policy and events
• online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce.

The Opportunity

Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits.

We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will:

• Monitor and resolve any issues arising with the platform.
• Manage and maintain the platform so it remains operational. 
• Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce.
• Support membership operations with reporting, payment and refund requests.

This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College’s processes forward to ensure a strong future. In this role you will: 

• have autonomy for maintaining and managing our existing membership platform;
• work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and
• help to grow the professional membership organisation for the teaching profession and be  part of the team driving the organisation forward at an exciting time for the future of the College.

Platform Management and Maintenance

Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College.  You will also provide support to the membership team with refund requests through GoCardless and Stripe.

Data and Process Transition

You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce.  This will entail preparing data in the correct format and providing support to move automated processes over to the new system.

About You

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless. 

Skills and experience

Essential

• Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development
• Experience of using Postgres databases 
• Technical expertise in platform hosting, integration and upgrades
• Solid experience in CSS using SASS
• Experience of Git development CI

Desirable

• Experience of using Salesforce 
• Experience of Using the Stripe API and GoCardless API
• Experience of using Heroku to manage servers and deployment

As well as technical requirements, we are looking for people who: 

• have a systematic and analytical approach to problem-solving and technical troubleshooting;
• have the ability to work independently to troubleshoot and resolve problems;
• can work collaboratively with team members to bring about constructive changes and processes;
• ability to explain technical issues to non-technical people.

Why Us?

As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 

Diversity and inclusion at the Chartered College 

As a growing organisation, we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• All interviews are conducted via Zoom and the use of camera is optional.

If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Chief Executive Officer

We are looking for a visionary and compassionate Chief Executive Officer (CEO) to lead the charity into its next exciting chapter, as Kids for Kids’ celebrates their 25th Birthday.

This is a unique opportunity to succeed our Founder and make a lasting difference for children and families facing one of the world’s worst humanitarian crises.

Position: Chief Executive Officer
Location: Home based (with occasional travel)
Salary: £65,000 – £75,000 per annum (commensurate with experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Sunday 26th October, the client reserves the right to interview before the closing date so please apply asap.
 

The Role

As CEO, you will provide inspirational leadership, overseeing all aspects of the organisations work in the UK and abroad, ensuring continued impact and growth. You will manage our fundraising programme, finances, and operations, as well as motivate and inspire a small but highly dedicated team and network of volunteers.

You will:

• Lead the organisation’s strategy, safeguarding its mission and values.
• Oversee all fundraising, awareness-raising, and financial management.
• Report regularly to the Board of Trustees, working closely with the founder as she transitions to her role as Chairman of Trustees.
• Be the public face of the charity, representing us at events, with donors, and in the media.
• Manage relationships with our Patrons, celebrities, supporters, and volunteers.
• Oversee major fundraising events including our Candlelit Christmas Concert, Gala Gourmet Dinner Dance, and 25th Birthday celebrations in 2026.

This role is central to ensuring that more children and families in Darfur can access lifesaving and sustainable support, enabling communities to thrive despite unimaginable hardship.

About You

We are seeking an experienced and highly motivated leader with a strong track record of management, fundraising, and financial acumen. You will be values-driven and compassionate, with the ability to inspire others and build meaningful relationships at all levels.

You will have:

• Proven senior leadership experience, ideally in the charitable or not-for-profit sector.
• Strategic thinking skills with strong financial and operational management experience.
• Demonstrable success in fundraising and developing new income streams.
• Experience of working with Boards of Trustees and managing governance requirements.
• Strong communication and presentation skills, with experience of acting as a public spokesperson.
• The ability to inspire, manage, and grow staff, volunteers, and supporter networks.

Desirable:

• Ability to speak Arabic.

How to Apply

Please apply by providing a CV and cover letter demonstrating your suitability for the role.

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, Fundraising Director etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering) in support of them.

At the end of each programme, a celebratory School Final is held, where groups representing each class deliver presentations about their projects - with one group winning a First Give grant of £1,000 for their chosen charity.

Our vision is of motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:

• Altruistic
• Inspiring
• Empowering
• Collaborative
• Professional

Programme Delivery Officer role

We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs are responsible for supporting and coordinating the delivery of First Give in up to 50 schools, ensuring smooth running of the programme, providing guidance and troubleshooting for the Lead Teachers.

The role is home-based, in Yorkshire, with regular travel to schools across the county and occasional forays to schools in the North-West. Several times a year travel will be required to London, where our office is based.

• Contract: 18-month FTC
• Salary: £26,840
• Location: Home-based, with travel as required
• Reporting to: Programme Manager

Key responsibilities

• Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
  • an introductory Programme Call with the Lead teacher;
  • delivering a briefing to class teachers;
  • troubleshooting via phone and email;
  • booking in First Give facilitated sessions
• Ensure all programmes are delivering all core elements of the First Give programme
• Update and monitor Salesforce to track programme delivery
• Liaise with freelance facilitators to ensure events at schools are effectively staffed
• Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
• Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
• Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
• Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
• Support with wider team projects as and when is necessary

This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.

Safer recruitment

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.

Person Specification

Essential

• Passionate about young people and their potential to drive social change
• Experience developing strong relationships with remote and external stakeholders
• Experience managing and supporting a large caseload of “client” relationships
• Experience delivering lessons, workshops or other sessions with young people
• Superb organisation and prioritisation skills
• Strong presentation and public speaking skills
• Strong facilitation and workshop skills
• Excellent communication skills (both written and verbal)
• Excellent attention to detail
• Willingness to travel around Yorkshire and beyond as required, with a clean and current driving licence
• Proactive, independent worker able to work well alone and as part of a team

Desirable

• Experience of working in a remote, decentralised team
• Experience in a customer service role
• Experience of working in the secondary education sector/with teachers
• Experience of using Salesforce

Why work for First Give?

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:

• 25 days of annual leave plus bank holidays, excluding bank holidays.
• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
• Access to Health Assured (health and wellbeing) Employee Assistance Programme.
• Generous training and professional development budget, with regular training offered through the Pears Foundation.
• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
• Team socials throughout the year.

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Application process 

Please fill out the Microsoft form by clicking the 'Redirect to recruiter' button. The form includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form as signposted (this will not be linked to your application). 

• Application closes: Sunday 12th October 9pm
• Interviews: Tuesday 28th October
• Start date: January 2026

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

?? Join Our Lifesaving Team ??

Community Fundraising Executive

Full Job Description:

?? Location: Derbyshire

??  Hours: 37.5

Salary - £30,814 per annum (plus car allowance)

 Benefits: 

We’re on the lookout for a Community Fundraising Executive to support the Income Generation Team

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• Access to our comprehensive Employee Assistance Programme

? What You’ll Be Doing:

The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.

?? What We’re Looking For:

Please look at the job description for the full person specification

?? What’s In It For You:

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. 

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us keep our helicopters flying and saving lives.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.

Location: Based in our Hwb in: Pontypool - Covering referrals from: Torfaen

Contract Type: Permanent (in line with funding) - Agile – working where and when required, to do the job most effectively

Hours & working Pattern:

• 35 hours per week (Full Time)
• Generally, Monday to Friday with occasional evening and weekend work

All team members must work flexibly on occasions to meet the needs of the Charity and the people we support  

Participate in the organisational emergency on call rota (paid)

Accountable to: Support Service Coordinator

Purpose of the post:

To provide specialised, holistic support to young people between the age of 18 and 25 who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen.

We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.

You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.

Specific responsibilities

• Collaborate with individuals and team members to provide trauma informed support to a caseload of young people within community settings.
• Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
• Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
• Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
• Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
• Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
• Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
• Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
• Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
• Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.

General responsibilities:

Contribute to the:

• Development and achievement of our Vision, Mission and Objectives. 

• Promotion of our values, culture and aspirations. 

• Creation of a safe, supportive and explorative working environment. 

• Promotion of Equity, Diversity and Inclusion. 

• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.

Closing Date: 14 October 2025

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.  

We have an exciting opportunity for a Case Management System Co-Ordinator to join the national services as part of the technology teamworking 37.5hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cardiff and is Home Based.

As a Case Management System Co-Ordinator you will be:

• Managing , design, and develop comprehensive learning materials related to the Case Management System (CMS) for national employees and volunteers.
• The role involves delivering professional learning solutions via various blended learning channels and ensuring that training aligns with ongoing product development.
• This position also includes line management of the CMS trainer, supervising CMS champions and super users, delivering training sessions, and overseeing the CMS induction process to ensure data quality and compliance.
• The job entails maintaining the Change Management log, capturing and producing user stories, and ensuring approved changes are tested and completed efficiently.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

Contractually based in our Hwb in: Pontypool
Covering referrals from: Torfaen

Contract Type 

• Permanent (in line with funding)
• Agile – working where and when required, to do the job most effectively

Hours & working Pattern

• 35hrs per week (full time) 
• Generally, Monday to Friday with occasional evening and weekend work
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   
• Participate in organisational on call rota (paid)

Accountable to: Support Services Coordinator

Purpose of the post:To provide specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen

Who are we looking for?

We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.

You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.

Specific responsibilities:

• Collaborate with individuals and team members to provide trauma informed support to a caseload of adults and young people within community settings.
• Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
• Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
• Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
• Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
• Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
• Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
• Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
• Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
• Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 
• Promotion of our values, culture and aspirations. 
• Creation of a safe, supportive and explorative working environment
• Promotion of Equity, Diversity and Inclusion. 
• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use.

Application Information: Please ensure you have read the full Job Description and Person Specification. Use your personal statement to explain how your skills and experience make you well-suited to the role.

Closing Date: 08 October 2025.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce

Salary: £16,112 per annum (increasing to £17,903 in 18 months) + £450 per annum Homeworking Allowance

Hours: 3 days / 21 hours per week  (Monday to Wednesday but can be flexible around days)

Contract: Permanent - Part Time

Location: South Wales including but not limited too Cardiff, Vale of Glamorgan, Caerphilly, RCT, Bridgend, Newport, Swansea, Carmarthen

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

TACT is the largest dedicated fostering charity in the UK. Here in Wales, we are seeking a highly motivated, organised individual for the role of Fostering Recruitment Officer. In this role you will progress qualified leads, complete enquiry calls and initial home visits. The role will involve working closely with your line manager to deliver the local recruitment strategy, as well as working autonomously, to ensure potential foster carers have a positive experience with TACT. While not essential, we welcome applications from Welsh speakers.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.  

Overall Duties of the Fostering Recruitment Officer will include:

• Working collaboratively across relevant teams to progress enquiry management
• Support community recruitment activity to create a consistent pipeline of carer applicants
• Facilitating a smooth application and assessment process for potential carers
• Undertaking essential administrative tasks relating to record keeping, creation of data for analysis, evidence for measuring objectives
• Creatively contribute to innovation and improvement of strategies and local activities
• Maintaining an understanding of regulations and requirements for provision of foster care services

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Fostering Recruitment Officer will be based within reasonable travelling distance of South Wales including Cardiff and surrounding areas as listed above and will be required to visits potential new foster carers, attend face-to-face team meetings at least monthly and on other occasions for training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday, 12th October 025

• Interview Date: Wednesday 22nd October 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

JOB TITLE: Membership Executive (Wales and Ireland)

CONTRACT: Permanent, Part Time (21 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Membership & Education

LOCATION: Home/Field based *with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required

REPORTS TO: Membership Manager

SALARY: Grade E £27,308 (pro rata)

ROLE OVERVIEW

We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and clubs in Scotland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.

KEY TASKS, ROLES, AND RESPONSIBILITIES

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings
• To actively recruit and increase the number of clubs affiliated to RLSS UK
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
• Ability to attend occasional evening events

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• To demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Experience of working with volunteers and sporting clubs
• Experience of planning, prioritising, and managing a varied work programme and number of projects
• Experience of effective liaison with external stakeholders to deliver outcomes and impact
• Able to communicate effectively with people at all ages and all levels
• High level of computer literacy
• Excellent accuracy in numeracy and literacy
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills
• A positive ‘can do’ attitude

Desirable Relevant Experience, Skills and/or Aptitudes

• An understanding of lifesaving and water safety sector/community
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
• Demonstrable experience of increasing participation in underrepresented groups
• Experience of working with governing bodies
• Sport or Community Development qualification
• Demonstrable experience of running or being involved in a sport club
• Ability to adopt a flexible approach to work to meet the needs of the role

YOUR STRENGTHS

• Personable – You can communicate effectively with people at all ages and levels.
• Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
• Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
• Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
• Initiative – You take independent action to make things happen and to achieve goals.
• Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
• Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
• Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 15 October 2025

Interview Date – w/c Monday 20 October 2025 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Financial Controller 

Salary £53,000 - £58,000 per annum (dependent upon skills and experience) 

Location Remote 

Permanent, Full Time  

Purpose: 

To provide financial leadership and effective management of the Trusts financial operations including Finance system administration, AR, AP, Treasury and Fixed Assets. 

To ensure delivery of a proactive and professional customer focused service, ensuring finance deadlines, and legislative and statutory requirements are met. 

To work closely with the wider organisation, building strong internal relationships to ensure the effective management of financial resources. 

Location & Travel: 
Home based. 

The role of Financial Controller is a home-based role; however, you will be expected to attend one of our communities regularly. 

Duties & Responsibilities: 

Key Responsibilities include (but not limited to): 

Oversee the month end process, working closely with all finance staff including leading on the month end timetable and ensuring all tasks are completed in a timely manner. 

Working closely with the Head of Finance and Finance Business Partners and assist with the preparation and consolidation of the monthly management accounts. 

Maintaining the Trust Staff Establishment Budget and support the Head of Finance and Finance Business Partners during the annual budget cycle and ensure all budgets are agreed and implemented on the accounting system 

Manage the external audit and the yearend processes and complete statutory financial statements to draft stage in accordance with the Charities SORP including all working papers. 

Ensure efficient and effective financial control operates throughout the Trust, ensuring all regional and central financial activities comply with legislation, policies, procedures and the delegated authorities. 

Manage and administer the Trust bank accounts, credit cards, and cash flow 

Developing and maintaining a long-term rolling cash forecast to monitor and maximize cash levels to benefit the organisation. 

Undertake the reconciliation of balance sheet accounts and inter-company accounts and ensure regular review of general ledger, bad debts fixed assets, debtors and creditors etc. 

Monthly administration of the Trusts investment portfolio and maintaining a close relationship with the charities investment advisers/managers to ensure sound management and compliance with the Investment Committees agreed policy. 

Management & Oversight of the Trusts fixed asset register. 

Management and oversight of the Trusts Restricted and Designated Funds. 

Vat Compliance including the preparation of quarterly VAT Returns for submission to the HMRC, implementing recommendations from VAT Reviews and ensuring the Trust systems and processes are compliant with HMRC VAT Rules. 

To provide critical oversight and administration of the Trust wide insurance arrangements 

Responsible for the maintenance, optimisation, and support of the organization’s financial systems and software. To ensure financial data integrity, system efficiency, and the successful implementation of new tools and processes to support finance operations. 

Complete statutory returns for Charities Commission & Companies House. 

Actively oversee the management of the Trust payroll function (including pensions) ensuring compliance with legislation and ensuring accuracy and timeliness of employee pay and third-party payments. 

Manage and develop the Finance Team members to enable them to fulfil their roles to their full potential, ensuring that they and the department operate within with the Trust Strategic Plan and operational priorities 

Being the systems administrator for finance, providing training to finance colleagues and non-finance colleagues, including budget holders as required within their induction. 

Advising and assisting the Head of Finance with the development of key financial operational policies that reflect organisational values and comply with best practice and legal requirements. 

Alongside the Head of Finance continually review the finance system and processes and explore process and system improvement. 

Acting as project manager for specified projects at the direction of the Head of Finance. 

Oversight of all operational leases in place at the Trust. 

Provide data for the monthly reporting of financial KPIs relevant to the area of finance. 

Be the finance system lead, working with colleagues from IT to manage licensing, report development and provide systems training. 

General: 

To comply with the Trust’s Policies and Procedures, including Safeguarding, Equality & Diversity and Data Protection. 

To comply with the statutory provisions of the Health and Safety at Work Act 1974. 

Employees must look after their own health, safety and welfare and be mindful of other persons who may be affected by their acts or omissions. Employees must co-operate and comply with management instructions regarding Health and Safety issues and report all accidents, incidents and problems as soon as practicable to their manager or other senior members of staff where necessary. 

To ensure that confidentiality is respected and maintained at all times. 

To attend and participate in Team Meetings, 1-2-1 Supervision sessions and other meetings as required in line with the post. 

To undertake any other duties which are consistent with this post, as directed by line management. 

This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the department. 

Person Specification:

Essential: 

Professional Accounting qualification ACCA, CIMA, ACA, or Part Qualified (Final year).

Knowledge of payroll practice and a full understanding of HMRC requirements. 

Experience implementing & internal controls & accounting processes. 

Experience of Treasury management including cashflow forecasting & monitoring. 

 Experience of preparing VAT returns. 

Experience of preparing statutory accounts and working papers and proven success working with auditors and managing the audit process. 

 Able to demonstrate a proven track record in all aspects of accounts e.g. preparation management accounts, budgets, balance. sheet reconciliation and forecasts. 

Desirable: 

Degree in Finance and Accounting. 

Previous experience in an accounting role in the Charity or Housing Sectors. 

Experience of working with investment advisors/managers and an understanding of portfolio management. 

Experience of working with Iplicit. 

Understanding and Experience of preparing Vat returns using Partial VAT methodology. 

Our client is an equal opportunity employer. 

We reserve the right to close this advert early if we receive a sufficient number of applications. 

Their organisation is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check. 

Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?

Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.

The role is full-time, flexible working available, fixed term until 31 March 2026.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.

As Witness Service Head of Volunteering, you will:

• Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
• Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
• Update operational frameworks and formal volunteer policies.
• Manage risks and issues related to volunteering.
• Communicate and engage with volunteers regarding the transition to Victim Support.
• Design and implement recruitment and onboarding strategies reflecting community diversity.
• Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
• Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
• Provide expert leadership and advice on volunteer management practices, policies, and systems.
• Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
• Oversee volunteer engagement initiatives, including recognition programmes and forums.
• Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)

You will need:

• Proven experience in developing volunteer strategies
• Experience in data analysis and impact reporting
• Expertise in designing and delivering diverse volunteer management, systems and policies
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of the funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Shortlisting 06-10-25.

• Applicants will need to be available for interview on 13-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the opportunity

The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.

As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers

You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
 

Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026. 
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.

Duties and responsibilities

• Process DBS checks for volunteers (training provided). 
• Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
• Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
• Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning. 
• Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
• Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
• Previous professional experience handling sensitive personal information appropriately.
• Proficiency in using Google Workspace.
• Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
• Evidence of adapting quickly to using a CRM system.

You will likely be more successful in this role if you have: 

• Experience managing DBS applications, including supporting applicants with inquiries.
• Experience using Salesforce CRM for administration.
• Experience using Zoom to schedule online events.