Safeguarding volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Glasgow
Hours: 2-4 hours a week
Closing date: 24 September 2025
As Family activity volunteer, you will provide support to families seeking asylum who live in Glasgow through delivering activities that support children’s wellbeing and integration of parents.
We provide support to people seeking asylum in Glasgow while their asylum claims are being considered. Being new to communities, our clients need additional help to reduce isolation and help develop their confidence. We do that by organising activities that keep them busy, engaged and connected with locally available services. Your role is to lead on family-friendly activity planning and delivery – you will encourage families to come, design posters, help foster a friendly and non-judgmental environment.
Your role is crucial in complementing existing Migrant Help services by helping provide additional opportunities for clients to improve their skills and develop confidence.
What you will do
- Organise and deliver family and children-oriented activities to people seeking asylum in Glasgow weekly
- Promote a safe and non-judgemental environment for people joining activities
- Organise and adapt activities centring clients’ voice
- Communicate with other volunteers and staff where needed to deliver activities smoothly
- Encourage clients’ independence and provide words of encouragement, empathy
- Pack and store items securely in agreed locations
- Create interactive posters to encourage clients to engage in activities
- Be a point of contact for clients during activities and forward any concerns to staff
- Regularly communicate with volunteer coordinator and staff and openly share successes, challenges and ideas on improvement.
What we expect from you
- Complete relevant induction and training provided by Migrant Help
- Undergo a criminal conviction check (DBS, PVG or AccessNI).
- Commit to volunteering for a minimum of 6 months, at agreed times.
- Attend volunteer support sessions as required.
- Complete feedback forms when required highlighting any growth opportunities and honestly communicating what is not working well
- Adhere to confidentiality and safeguarding procedures
- Uphold Migrant Help’s values.
- Start volunteering at an agreed time and be punctual
- Complete all relevant documentation as required by volunteer coordinator
- Be open and understanding of different customs, values, and beliefs
What you not be able to do
- Volunteer with us if you are under 18.
- Exchange contact information with clients
- Buy gifts, food or lend or give/receive money to/from clients
- Carry out casework tasks, such as, complete benefits applications, liaise with local authorities or refer to other services or provide immigration advice
You will be an excellent candidate for this role if you
- Have spare time to undertake befriending on a regular basis
- Are willing to work with diverse range of people
- Are non-judgmental and inclusive
- Have a friendly and approachable nature
- Are reliable and punctual
- Are patient
- Have empathetic listening skills
- Are a keen learner
- Have access to a laptop or computer to use
- Are comfortable using computer or laptop for typing and sending emails, video calls.
You will benefit from volunteering with us by
- Gaining experience useful for your future CVs and cover letters
- Being able to provide a volunteering reference to your future employer or educator
- Being a part of dedicated and inclusive service
- Developing new skills
- Being more aware of immigration and asylum systems in the UK
- Having reasonable expenses reimbursed
- Having regular check ins and supervision to support your volunteering experience and growth
We look forward to hearing from everyone, especially if you:
- Are a speaker of Kurdish-Sorani, Tigrinya, Amharic, Vietnamese or Arabic.
- Have an excellent knowledge of your local area
- Have lived experience of trafficking, asylum or immigration systems
- Have an understanding of trafficking, asylum or immigration systems
- Have a vehicle and can drive
About Migrant Help
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
MigrantHelp is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Wakefield
Hours: 2-4 hours a week
Closing date: 12 October 2025
As Volunteer Activity Lead, you will provide support to people seeking asylum who live in Wakefield through delivering activities that support people’s wellbeing and integration.
We provide support to people seeking asylum in Wakefield while their asylum claims are being considered. Being new to communities, our clients need additional help to reduce isolation and help develop their confidence. We do that by organising activities that keep them busy, engaged and connected with locally available services. Your role is to lead on activity planning and delivery – you will encourage clients to come, design posters, help foster a friendly and non-judgmental environment. You will help with outings and proactively include clients in brainstorming ideas on activities that will make the most positive difference in their lives. Activities to deliver can match your own interests and skills – yoga, conversational English club, sports, sewing, arts and crafts – the list is endless!
Your role is crucial in complementing existing Migrant Help services by helping provide additional opportunities for clients to improve their skills and develop confidence.
What you will do
- Organise and deliver activities to people seeking asylum in agreed locations weekly
- Promote a safe and non-judgemental environment for people joining activities
- Organise and adapt activities centring clients’ voice
- Communicate with other volunteers and staff where needed to deliver activities smoothly
- Encourage clients’ independence and provide words of encouragement, empathy
- Pack and store items securely in agreed locations
- Organise and support outings for clients.
- Create interactive posters to encourage clients to engage in activities
- Be a point of contact for clients during activities and forward any concerns to staff
- Regularly communicate with volunteer coordinator and staff and openly share successes, challenges and ideas on improvement.
What we expect from you
- Complete relevant induction and training provided by Migrant Help
- Undergo a criminal conviction check (DBS, PVG or AccessNI).
- Commit to volunteering for a minimum of 6 months, at agreed times.
- Attend volunteer support sessions as required.
- Complete feedback forms when required highlighting any growth opportunities and honestly communicating what is not working well
- Adhere to confidentiality and safeguarding procedures
- Uphold Migrant Help’s values.
- Start volunteering at an agreed time and be punctual
- Complete all relevant documentation as required by volunteer coordinator
- Be open and understanding of different customs, values, and beliefs
What you not be able to do
- Volunteer with us if you are under 18.
- Exchange contact information with clients
- Buy gifts, food or lend or give/receive money to/from clients
- Carry out casework tasks, such as, complete benefits applications, liaise with local authorities or refer to other services or provide immigration advice
You will be an excellent candidate for this role if you
- Have spare time to undertake befriending on a regular basis
- Are willing to work with diverse range of people
- Are non-judgmental and inclusive
- Have a friendly and approachable nature
- Are reliable and punctual
- Are patient
- Have empathetic listening skills
- Are a keen learner
- Have access to a laptop or computer to use
- Are comfortable using computer or laptop for typing and sending emails, video calls.
You will benefit from volunteering with us by
- Gaining experience useful for your future CVs and cover letters
- Being able to provide a volunteering reference to your future employer or educator
- Being a part of dedicated and inclusive service
- Developing new skills
- Being more aware of immigration and asylum systems in the UK
- Having reasonable expenses reimbursed
- Having regular check ins and supervision to support your volunteering experience and growth
We look forward to hearing from everyone, especially if you:
- Are a speaker of Kurdish-Sorani, Tigrinya, Amharic, Vietnamese or Arabic.
- Have an excellent knowledge of your local area
- Have lived experience of trafficking, asylum or immigration systems
- Have an understanding of trafficking, asylum or immigration systems
- Have a vehicle and can drive
About Migrant Help
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional volunteer to join the friendly team at our refugee and asylum seeker support charity, to assist with casework. Clients come to us with queries on a wide range of issues, for example around asylum support, poverty, bank accounts, eVisas, housing, benefits, English classes etc. We need someone with good general knowledge of how to work with UK systems, who enjoys supporting people and is able to hit the ground running and work with minimal supervision.
Role outline
The casework volunteer will be asked to see individual clients who come to our weekly drop-in session with queries or requests for support, to offer what help they can with the query in the time available, to agree any follow-up needed, and to keep a very brief record of the problem and action taken. The volunteer will have access to our casework information resource, and many queries can also be responded to using the information sheets for clients available on our website. There will always be at least one other person to turn to with any queries, either our service delivery lead or other experienced casework volunteers. All volunteers are expected to follow RRSG policies and procedures eg. around safeguarding and data protection
Person specification
Essential
- Fluent in English
- Familiar with dealing with UK systems eg. health services, banks, etc.
- Confident in dealing with other agencies on the phone and in writing
- Experience in supporting others to solve practical problems
- Able and willing to use own laptop for the work
- Able to use RRSG IT systems
- Reliable, trustworthy, strong interpersonal skills, and committed to assisting the client group
- Able to commit to attending sessions in Haslingden, Rossendale on Wednesday mornings 10.30-12.30, at least twice monthly on average.
Desirable
- Fluent in Tigrinya, Kurdish, Farsi, Arabic or other relevant languages
- Experience of similar work
- Experience of forced migration
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.
Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.
What you will be doing
- Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
- Understanding peoples’ support needs and gathering information to assess their circumstances
- Typing written case reports to apply for financial assistance
- Sign-posting to services providing specialist support, such as mental health or housing support
- Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need
- Friendly and approachable
- Great written and verbal communication skills
- Non-judgemental
- Reliable
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Be part of a friendly and supportive SSAFA team
- Develop your experience and skills which you can highlight on your CV and in job interviews
- Access a range of training and learning opportunities
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Women’s Aid has been supporting women and children affected by domestic abuse for over 40 years. We are currently searching for new trustees to join our board.
Effective governance is key to the success and sustainability of our organisation. As a trustee, you will be able to use your experience, energy and creativity to shape our approach and help us to achieve our mission. There is no such thing as a ‘typical’ trustee, and you don’t necessarily need previous board experience; we welcome women with a diverse range of backgrounds, skills and life experiences, who can commit and contribute to the success of our work.
At the moment, our Board of Trustees is particularly looking to build expertise in Legal, Finance, HR & Safeguarding. However, we welcome applications from all women with a commitment to our work and are interested in hearing about full range of skills applicants can bring.
As a trustee, you will receive training to carry out your role, have opportunities to represent CWA in the community, and be part of a supportive and welcoming board. Being a trustee gives you the chance to gain experience in strategic planning, develop skills in new areas, and add significant value to a thriving charity.
Commitment
Trustees are expected to attend and minimum of four in person board meetings per year, plus one away day and one Annual General Meeting. Most trustees will get involved in the work of sub-committees, such as the Employment or Finance groups, and will attend around six sub-committee meetings per year. The minimum commitment is 3 years.
Location
Cambridge city
Remuneration
This is a voluntary position, but expenses are reimbursed.
How to Apply
For more information about the trustee role, and to apply, please email to request an application pack from our website.
CWA values diversity promotes equality and challenges discrimination of all forms. We encourage and welcome applications from women of all backgrounds. We particularly welcome applicants from minoritised women and younger women. We also welcome applicants with lived experience of VAWG services (though we ask that applicants have not accessed our service within the last two years).
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for improving outcomes for all children? Could you use your professional skills to help shape the future of education? Are you wanting to make an impact within your community?
As a school governor, you’ll operate at board-level and develop strategic leadership skills and assist in making decisions on a wide range of topics; all while collaboratively improving education within your local community.
We’re currently recruiting volunteers for schools in Newmarket to strengthen their governing boards and enhance outcomes of pupils within your communities. If you feel, you want to make a difference within your community, read on for more details about the role of a governor and how to apply.
Governors make decisions that affect schools and their pupils for years to come; our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. Becoming a governor gives you ample opportunity for personal and professional development, including exposure to finance and budgeting, safeguarding, HR, strategic planning, and more.
As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role as well as have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand. Governors act as a ‘critical friend’ to their head teacher ensuring accountability and helping to monitor and evaluate the schools progress, budget and staffing. You’ll also help to shape and implement future plans and guide the schools aims, ethos and values.
You don’t need to be a parent or have any specific skills to become a governor as long as you’re over 18 and happy to have a DBS check, you can apply! Professional skills such as HR, finance, law or project management are useful but governing boards are often needing softer skills such as leadership, communication and problem solving alongside a fresh perspective and lived experience within their communities. As a governor, you’ll be supported by the Chair, head teacher and the rest of the governing team.
This vacancy is for a primary school looking to find a governor to sit on their board with experience of Finance and HR. The school is a friendly and caring school with a commitment to providing a quality education for every child that passes through their doors.
If you’re interested in becoming a school governor, fill out the short application form on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for Pool Spotter Volunteers to support our children, young people and families at our Birmingham Hospice.
At Acorns we provide care and support for life limited or life threatened children and their families. We have three hospices in the West Midlands, which provide a happy homely environment where children can experience all kinds of great activities, meet new friends or relax and enjoy some quiet time.
Pool Spotter Volunteers need to be lifeguard trained and we provide this training free for our volunteers. Training takes 6 hours over a 1 day period and volunteers are required to retrain every 2 years.
Volunteering with us is flexible. Once sessions are planned, you choose the sessions you help with. We ask that you offer a minimum of two sessions (1-3 hours) per month. You may be asked to attend occasional meetings and additional training sessions
Volunteers are required to complete an Enhanced DBS (Disclosure and Barring Service) Check, which we will pay for and process for you.
Am I right for the role?
Pool Spotter Volunteers need to:
- Be welcoming and friendly
- Have good communication skills
- Be physically fit and a confident swimmer
- Be willing to undertake lifeguard training
- Be reliable
- Be sensitive to the needs of our children, young people and families
What we offer:
- Meet new people everyday
- Access to free online courses
- Learn new skills to boost your CV
- We’ll give you a reference for future work or volunteering
We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.
Introduction
Emergency Nutrition Network (ENN) is a well-established and highly respected UK-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by building evidence, convening critical actors and transferring knowledge. We are passionate about being field driven and are globally recognised as thought leaders and conveners in nutrition. Our vision is a world where ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs. We work with governments, civil society, UN, donor and academic organisations to achieve mutual goals. Through these collaborations we support agencies to implement evidence-based nutrition programming, predominantly in low- and middle-income countries.
The Trustee Role
ENN is seeking to appoint a new Chair of Trustees to lead its Board with strategic insight, collaboration, and a deep commitment to the organisation’s mission. This is a significant and rewarding opportunity to guide the governance of a globally respected charity at a pivotal time in its journey.
As Chair, you will play a key leadership role in ensuring that the Board of Trustees operates effectively, provides strong oversight, and supports ENN to fulfil its charitable objectives. You will work in close partnership with the CEO and fellow Trustees to shape and monitor the delivery of ENN’s strategy, ensuring that the organisation complies with its purpose, charity law and company law and that the organisation pursues its objectives as defined in its governing document.
The Chair will also ensure that the Board functions properly and that effective decisions are made and implemented.
This role calls for someone with strong leadership presence, relevant experience, and a collaborative approach. Someone who can lead inclusive, focused meetings and create a supportive, respectful for both trustees and the senior management team.
A helpful summary of trustee roles and responsibilities can be found in Charity Commission guidance ‘The essential trustee: what you need to know, what you need to do’
We are looking for a Chair who brings substantial leadership and governance experience, including at board level within the charity, public, academic, or international development sectors. While a background in nutrition or humanitarian work is not essential, a strong interest in global health, development, or social impact is important.
Your Responsibilities as a Trustee:
As Chair of the Board, you will play a key leadership role in ensuring the overall effectiveness of ENN’s governance and strategic direction. You will guide the Board in fulfilling its collective responsibility to uphold ENN’s mission and values, while supporting the organisation to thrive in a complex and evolving funding landscape.
Your responsibilities will include:
· Chairing the Board of Trustees: Leading quarterly Board meetings and the Annual General Meeting, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions.
· Strategic Leadership: Working with the CEO and fellow trustees to shape and review ENN’s strategic direction and priorities, especially in light of changes in the global funding environment.
· Supporting Fundraising and External Relations: Acting as an ambassador for ENN, supporting engagement with key stakeholders including donors, partners, and networks. Where appropriate, the Chair and trustees may play a role in donor cultivation or advocacy.
· Governance and Compliance Oversight: Ensuring that ENN complies with its Articles of Association, charity and company law, and sector best practice. Overseeing the effectiveness of risk management and ensuring proper financial controls are in place.
· Board Development and Succession: Ensuring the Board remains diverse, skilled, and effective by leading on trustee recruitment, development, and performance review processes. Championing a culture of inclusion and learning.
· Relationship with the Executive Director: Building a strong, supportive, and transparent relationship with the CEO. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and ENN’s Management Team.
· Safeguarding and Ethical Oversight: Promoting and safeguarding ENN’s reputation, values and policies including its commitment to safeguarding, equity, and ethical conduct.
· Adaptability in Financial Stewardship: Supporting the Board and Executive Team to respond proactively to funding challenges and opportunities, including exploring alternative funding models and revenue diversification.
· The Chair will be expected to attend quarterly Board meetings (held virtually and occasionally in-person), subcommittee meetings where relevant, and represent ENN externally when needed. This is a voluntary position, with reasonable travel and related expenses reimbursed.
Required Knowledge and Skills
· Demonstrable experience of senior leadership, preferably at board level, within the non-profit, public, or international development sectors.
· Strategic vision and the ability to identify and understand response to changing contexts.
· Proven ability to chair complex meetings effectively, enabling inclusive, strategic, and outcomes-focused discussions.
· A strong understanding of governance responsibilities, including the legal duties of charity trustees, and a commitment to high standards of ethical and financial stewardship.
· Experience in guiding organisational strategy, change management, and performance monitoring at a senior level.
· Insight into the UK charity sector, the Charity Commission’s regulatory framework, and good governance principles.
· A good understanding of global development funding trends, with an appreciation of how geopolitical shifts have impacted international donors and the wider NGO landscape.
· Experience in supporting income diversification and navigating financial uncertainty, including stewarding fundraising strategy, major donor engagement, or building new funding partnerships.
· A collaborative and inclusive leadership style, with the ability to support and challenge constructively, build consensus, and maintain a strong, positive relationship with the CEO and senior management team.
· An ability to serve as an ambassador for ENN’s mission, engaging confidently with external stakeholders, donors, and sector leaders.
· A clear alignment with ENN’s values, commitment to equity and inclusion, and passion for reducing global malnutrition.
· Previous experience of charity trusteeship is desirable but not essential if the candidate demonstrates equivalent governance or board leadership experience in another sector.
Membership and Operation of the Board
The ENN Board of Trustees comprises individuals appointed by the Trust Members, selected for their diverse skills, experience, and commitment to ENN’s mission and values. Collectively, the Board provides strategic leadership, ensures good governance, and supports ENN in delivering its charitable objectives.
Trustees are appointed for an initial term of four years and are eligible for reappointment at the discretion of the Trust Members at a General Meeting, in accordance with ENN’s Articles of Association.
The Chair of Trustees is elected by the Board from among its members. The Chair serves for a term of up to three years and may be re-elected for one additional term. This ensures a balance of continuity and renewal in Board leadership.
The Board meets quarterly and may convene additional meetings as required. Trustees are expected to attend meetings regularly and actively participate in subcommittees, working groups, and strategic initiatives as needed.
Time Commitment – And our Commitment to You
Your commitment in an average year is likely to be 4 pre-fixed board meetings, each of half a day. Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to participate in one sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms.
Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at the ENN HQ in Kidlington, Oxfordshire, every two years. Additional sub-committee meetings will be convened remotely.
Ideally you will join the Board in 2025, though we can show some flexibility on this for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team).
Remuneration
This is an unpaid, voluntary position. Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies. Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies.
Our Values and Commitment to Equality, Diversity & Inclusion
ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board.
Closing date for applications: Sunday 28th September 2025
It is expected that shortlisted candidates will be invited to an informal interview during the week commencing Monday 29th September 2025
Screening Checks
All candidates who we progress will be screened through Accuity World Compliance to comply with counter terrorism and financial sanctions regulations. Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references. If you already have a transferrable enhanced DBS, please state this in your application.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re buzzing with excitement…
We’re launching REMIX - a brand new youth social mobility charity in London that’s here to shake things up and make a BIG impact on young people’s lives.
We Need You – Start-Up Superstars Who Believe in Remixing Futures!
In the heart of London, a movement is rising. One that says NOPE to postcode prejudice and YES PLEASE to potential. REMIX is on a mission to "remix young lives" from disadvantaged backgrounds by smashing barriers and building belief.
But before we launch into the stratosphere… we need a dream team to help us get off the ground!
Join Our Start-Up Committee and Help Us Shape, Set Up & Grow!
We’re not just building a charity - we’re building a legacy. And we need passionate, proactive volunteers to help us through our start-up phase, get registered as a charity, and prepare for liftoff.
What You’ll Do With Us:
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Help shape the strategy and soul of REMIX.
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Support with charity registration, governance, and foundational systems.
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Guide key areas like fundraising, finance, and programme development.
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Work closely with our Founder to build a strong, sustainable launchpad.
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Be a loud, proud advocate for our mission and values.
Who We’re Looking For To Join Us:
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People with skills in fundraising, finance, education, wellbeing, governance, or start-up experience.
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Changemakers who believe in social mobility and youth empowerment.
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Collaborators who love rolling up their sleeves and making things happen.
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Anyone with a fire in their belly to help build something bold and beautiful.
What You’ll Gain From Volunteering With Us:
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Start-up experience in the charity sector.
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A front-row seat to real impact.
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A meaningful legacy in the lives of young Londoners.
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A community of passionate, purpose-driven humans.
So… are you ready to remix the future?
Let’s build something bold. Let’s uplift, empower, and inspire -one decision, one programme, one young life at a time.
Get Involved. Shape A Future. Change Young Lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK-based only (remote-friendly with occasional in-person meetings)
Time commitment: 1 hour per month (formal board meeting + occasional ad-hoc correspondence)
Term: 3 years (renewable, typical practice)
Remuneration: Voluntary, pro bono role; reasonable travel and other out-of-pocket expenses reimbursed
How to apply: Send a CV and a short statement explaining why you would like to join AWB and what skills/experience you bring. Shortlisted candidates will be invited to an informal conversation.
About Activists Without Borders
Activists Without Borders (AWB) is a UK-based campaigning charity that supports frontline activists and raises awareness of human rights, climate justice and environmental protection through advocacy, campaigning and film. We amplify the voices of those at risk and build public support for changemaking action.
Role purpose
This is a non-executive, pro bono role for someone who shares our values and vision. The trustee role is not intended to be the sole public face of AWB, although trustees may support the board at events and represent the charity where relevant.
As a trustee you will share collective legal responsibility for AWB’s governance and strategic direction, ensuring the organisation is well run, financially secure and legally compliant.
Key responsibilities
- Attend and participate in one scheduled board meeting per month (approx. 1 hour).
- Contribute to strategic planning, oversight of charity activity and risk management.
- Ensure AWB complies with its governing document, charity law and other legal requirements.
- Support fundraising, stakeholder relationships and public advocacy where appropriate.
- Act as an ambassador for AWB, supporting outreach and trustee-led networking.
- Declare any conflicts of interest and act collectively in the charity’s best interests.
Person specification - essential
- UK-based, with ability to attend monthly meetings (online, occasional in-person).
- Passion for human rights and environmental protection.
- Commitment to AWB’s mission and values.
- Experience in one or more of: governance, strategy, fundraising, campaigning, communications, legal, finance, safeguarding, or operations.
- Good communicator, collaborative, and able to exercise independent judgement.
- Willingness to act as an ambassador for AWB.
Person specification - desirable
- Prior trustee or board experience (not essential).
- Experience of working with grassroots activists, campaigning networks or in human rights / environmental fields.
- Knowledge of UK charity governance best practice.
What we offer
- An opportunity to shape strategic direction of an action-focused campaigning charity.
- Induction and onboarding support, access to governance resources and trustee training.
- Reimbursement of agreed out-of-pocket expenses.
- A supportive board that values diverse perspectives.
Equal opportunities
AWB is an equal opportunities organisation. We welcome applications from people of all backgrounds and are particularly keen to hear from under-represented groups. If you need any adjustments during the recruitment process, please let us know.
Empowering Voices, Defending Rights, and Creating Change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustees at Bromley Experts by Experience play a vital role, collaborating with the Chair, fellow Trustees and the Senior Management Team to set a clear and strong strategic direction for the organisation. You will ensure that Bromley Experts by Experience is delivering against its charitable objectives and working in line with our governing documents. You will also support Bromley Experts by Experience to grow and develop as an organisation by combining your lived experience and professional expertise in a specific field, enabling us to become more impactful and effective.
As a trustee, you are also responsible for ensuring that Bromley Experts by Experience uses its resources effectively and efficiently to deliver its charitable purposes and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.
Areas of expertise we are prioritising
We are especially seeking trustees with expertise in one or more of these areas:
- Fundraising Strategy:
- Supporting X by X Bromley to sustain, maximise and diversify income streams and fundraising activity.
- Supporting the development of a Fundraising Policy and Plan of Action.
- Building and maintaining relationships with funders and commissioners.
- Human Resources:
- Supporting the Deputy CEO and ensuring that X by X Bromley complies with relevant employment laws and regulations.
- Advising on good practice in staffing and HR matters.
- Supporting the development, and review of, HR policies and procedures.
- Legal and Policy:
- Guiding on relevant legal and policy matters, including contracts and governance.
- Organisational Strategy:
- Supporting Senior Management Team to shape our strategic direction and plan for implementation.
- Secondary and Further Education:
- Supporting X by X Bromley with advice for a brand-new stream of youth work in education settings.
IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.
Responsibilities of Trustees:
- Ensure that Bromley Experts by Experience operates in accordance with its governing documents and the law
- Set a clear and strong strategic direction for the organisation
- Ensure that Bromley Experts by Experience uses its resources (financial and otherwise) effectively and efficiently to deliver its charitable purposes
- Manage risks responsibly, avoiding exposing Bromley Experts by Experience to unnecessary risk and taking appropriate steps to mitigate risks
- Make decisions about Bromley Experts by Experience’s policies and strategies
- Be an ambassador for Bromley Experts by Experience, promoting our work and values
What we ask of you:
- Trustee Board Members should expect to serve for a minimum of 12 months.
- Trustee Board Members are required to attend scheduled meetings with some ad hoc meetings where necessary.
- It is anticipated that the time commitment will be an approximate average 1.5 hours per week. This will mainly comprise of:
- Board meeting attendance (plus preparation and minutes) every 8 weeks.
- AGM attendance (plus preparation and minutes)
- Supporting our annual Disability Pride event.
- Occasional scheduled meetings with senior staff and/or Chair.
- As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days)
Key Skills and Qualities:
- Lived Experience of disability (can be self-identified)
- A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
- Strong organisational skills.
- Experience of how Trustee Boards operate and of effective charity governance
- Accuracy and efficiency with an eye for detail.
- Good interpersonal and communication skills, communicating in a way that is accessible to you.
- Possess and demonstrate integrity, objectivity, accountability, and honesty.
- An effective team worker, contributing an independent perspective.
- Understanding of the legal duties, responsibilities and liabilities of trusteeship and the financial aspects of running a charity.
- A genuine interest in local communities and people.
- Commitment to Bromley Experts by Experience’s aims, objectives and values.
You must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.
We require a DBS Check to be completed for all Trustees.
We are especially seeking trustees with expertise in one or more of the following areas:
- Fundraising Strategy
- Human Resources
- Legal and Policy
- Organisational Strategy
- Secondary and Further Education
What we mean by lived experience of disability:
As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:
- People with physical impairment
- People with visual impairment
- Deaf people
- People with hearing impairment
- People who are neurodivergent
- People with learning difficulties/disabilities
- People who experience mental health conditions/mental distress
- People with long-term health conditions
We recognise that a lot of these impairments are invisible and many people have more than one impairment.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking new Trustees to help guide our next chapter. We are particularly keen to hear from people with experience in fundraising, finance, property, charity management, or with lived experience that reflects the voices of our members. We also warmly welcome applications from younger people, those from UKME/Global Majority Heritage backgrounds, and people with disabilities, who are currently under-represented on our Board. This is a rewarding opportunity to use your skills and insights to strengthen a much-loved community charity and shape its future.
1. About Katherine Low Settlement
Katherine Low Settlement is a much-loved, busy charity that has been at the heart of the
community in Battersea, South West London, since 1924. Our recent-released
documentary, The Heart of Battersea – 100 Years of Katherine Low Settlement, brings our
century of work to life through the voices of members, staff and volunteers.
We support local older people and children, young people and their families from
sanctuary-seeking backgrounds. With an annual turnover of around £1m, our small team
of 32 mostly part-time staff, along with over 120 volunteers run a range of our own
community services. We campaign for social change and we support other charities and
communities to thrive. Our building is used for community activities and events by
over 500 people a week, and our rooms are available for hire at affordable rates. KLS is
funded from supporters, trusts and foundations which enable us to achieve our goal to
reduce poverty and isolation and bring Battersea together.
The Settlement is situated on Orville Street and Battersea High Street and aims to serve
the communities of SW11 and SW8, which includes areas of significant deprivation
alongside some of the most prosperous neighbourhoods in the country. Its vision is to
bring people together, to discover a common humanity in the process and to work together
for some of the most vulnerable people in London.
2. The Board of Trustees
The Board of Trustees is the legal guardian of Katherine Low Settlement to ensure that
KLS complies with its governing document (Memorandum and Articles of Association),
charity law, company law and any other relevant legislation or regulations.
The Board of Trustees is responsible for directing the Settlement’s strategy and vision, for
overseeing the work of its Chief Executive and Staff, and for settling policy, administering
its finance and offering advice and support in the delivery of services. The board is
currently made up of seven serving members, and has vacancies for up to three new
Trustees, to a maximum of ten. Trustees are appointed by the Annual General Meeting for
a period of three years, renewable by mutual agreement.
Gaps we’re looking to fill
The Trustees have identified gaps in its membership in terms of experience of fundraising,
finance, property, charity management and the voice of Settlement members. The board
also recognises that it lacks diversity and lived experience, particularly in representation by
UKME/Global Majority Heritage people, younger people and those with disabilities. Most of
all we are looking for willing and able trustees who are aligned with our vision, mission and
values and who are committed to this local community of Battersea.
3. Key Responsibilities of Trustees
Trustees are expected to:
▪ Formulate and review regularly the strategic aims of the Settlement in accordance with
its legal objects, and to ensure the policy and practices of the Settlement are in keeping
with its aims.
▪ Monitor the performance of the charity against the agreed strategic aims.
▪ Ensure that the Settlement functions within the legal and regulatory requirements of a
charitable organisation and strives to achieve best practice.
▪ Act as guardians of the charity’s assets, tangible and intangible, taking all due care
over their security, deployment and proper application.
Within that broad responsibility, shared among the Trustees, the main tasks and
accountabilities include:
a) Formulating and reviewing strategic aims
▪ Ensure the Settlement has a clear vision, mission and strategic plan, and that there is a
common understanding of these by Trustees and management.
▪ Work with management to formulate the business, operational and other plans
necessary to support the vision, mission and strategic objectives.
▪ Agree and review the Chief Executive’s annual and longer-term objectives, to ensure
that these support the vision, mission and strategic priorities.
▪ Agree policies which support the vision, mission and strategic priorities of the
Settlement, and monitor their implementation.
▪ Follow best practice as recommended by the Charity Commission.
b) Monitoring Performance
▪ Appoint the Chief Executive and ensure there is appropriate investment in their
professional development.
▪ Agree the method for measuring objectively the progress of the Settlement in relation
to its vision, mission and strategic priorities, business plans and annual targets, and to
receive regular reports from the Chief Executive and senior staff on the performance of
the Settlement.
▪ Ensure that the views of members on the Settlement’s performance are regularly
gathered and considered by the Board.
▪ Hold the Chief Executive to account for the management and administration of the
Settlement.
▪ Ensure that the Chief Executive receives regular, constructive feedback on their
performance in managing the Settlement and in meeting annual and longer term goals.
c) Legal and Regulatory Compliance
▪ Ensure that the Settlement complies with all legal and regulatory requirements.
▪ Has a sound grasp and awareness of its duty of care in safeguarding and that policy
and practice are aligned to make the Settlement a safe place for members, especially
children and vulnerable adults.
▪ Understand the rules and constitution that govern the Settlement, and to review the
effectiveness of such rules and constitution periodically.
▪ Agree the levels of delegated authority, whether to the Chief Executive, the Chair, ViceChair and Treasurer of the Board, or to other groups or individuals.
d) Guardians of the Settlement’s Assets
▪ Ensure that the Settlement has satisfactory control systems and procedures for holding
in trust for the beneficiaries all monies, property and other assets.
▪ Ensure that monies which are invested on behalf of the Settlement are well-managed,
within the constraints of the law and ethical and other policies laid down by the Board.
▪ Ensure that the major strategic and operational risks to which the Settlement is
exposed are reviewed annually and that systems have been established to mitigate
these risks.
▪ Ensure that the income and property of the Settlement are applied for the purposes set
out by law and for no other purpose, and with complete fairness between people who
are eligible to benefit.
▪ Ensure that intangible assets such as organisational knowledge and expertise,
intellectual property and the Settlement’s good name and reputation are properly
safeguarded.
e) Promotion of the Settlement and Engagement with Stakeholders
▪ Be prepared to act as an ambassador for the Settlement when asked to by the Chief
Executive or Chair of Trustees, and to work within an agreed brief.
▪ Attend events as an ambassador for the Settlement, to network and promote the work
of the Settlement.
▪ Seek at all times to raise awareness of the work of the Settlement to potential
beneficiaries.
▪ Assist with fundraising and awareness-raising through appropriate speaking and
networking events, with support and training as appropriate.
4. Recruiting Trustees with particular experiences
As part of a regular process of self-audit, the Trustees have identified a particular need to
recruit Trustees with experience of:
▪ Fundraising – from the perspective of either charitable trusts or high net worth
individuals or both, to help maximise our chances of success in fundraising activities
▪ Finance – to be a second finance Trustee, in addition to the Treasurer
▪ Property and general management – to help us to maintain, refurbish and develop
plans for our historic building
▪ Charity experience – to bring knowledge of financial and operational management in
that sector
▪ Lived experience - Ensuring the perspective of volunteers, members and alumni is
represented in decision making
Although the Board is very effective, it lacks significant diversity, which diminishes its
capacity to be even more effective. The Trustees would therefore particularly welcome
interest from those from UKME/Global Majority Heritage backgrounds, younger people and
people with disabilities, all of which are under-represented on the Board.
5. Person Specification
Expressions of interest are invited, in writing, with examples of experience in these areas :
Essential Experience & Skills
- Willingness to devote the necessary time and effort
- Ability to contribute to the strategic vision and direction of KLS
- Ability to work as an active and vocal part of the Trustee board
- Effective communicator – both verbal and written
- Willingness to be available to staff for advice and enquiries
- Committed to KLS’s mission, vision and values and its work
- Knowledge of Battersea / Wandsworth
No prior experience is needed. Full training and support will be given.
6. Further Information
- Katherine Low Settlement is committed to equal opportunities.
- All offers to volunteer at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS may ask for an enhanced DBS check.
- You will adhere to matters of confidentiality concerning this role and the KLS team.
- An induction is given. This includes sharing KLS policies and procedures relevant to each post.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.