Safeguarding volunteer roles

Trustee for the Mustard Tree

Can you help us grow our support for often-marginalised communities and people facing barriers to opportunities?

You could be a trustee for the Mustard Tree, a Reading-based Christian charity that reduces health and social inequalities, builds stronger communities, and gives a voice to the unheard.

About us

Set up in 2003, the Mustard Tree Foundation (Reading), known as The Mustard Tree, is a charity where we are passionate that every individual has the opportunity to thrive. Our vision is to develop the work we do in Reading, identifying unmet needs and innovating and growing projects which support individuals who are marginalised and facing disadvantage, delivering high-impact services to some of Reading’s most underrepresented people.  As a charity with a Christian ethos, the projects we generate are inspired by our faith and are thus are designed to serve all sections of our diverse community.

We are an incorporated charity, with a financial turnover in 2024 of £335k. Our three focused projects: Engage, Rahab and Starting Point, all support different communities, whilst linked to our common vision.

The role and what we are looking for in a new trustee

Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience and skills in our work and we’d expect new trustees to have strong empathy with our cause and with the needs of our beneficiaries. 

You don’t necessarily need prior experience of charity trusteeship, although that would be welcome. You need to have a Christian faith and participate with us in prayer.

We are especially looking for people with skills and understanding of financial management in a not-for-private-profit context; a grasp of fundraising strategy; or understanding of HR management and compliance, but we don’t expect you to have all three of those abilities!

If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members. Support from our paid employees is always available, as they will be dealing with the day-to-day running of the organisation.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups. 

We ask for at least five hours of your time per month, which includes all meetings, discussions, etc.  You will need access to digital communications, as much of our charity’s business is run that way.

What do you get as a volunteer trustee with our organisation? 

• An opportunity to exercise your strategic planning skills, probably in a different environment or context 
• An opportunity to influence and collectively-lead an organisation supporting often-marginalised communities
• A chance to expand and implement your understanding of our work
• A chance to augment your experience of charities 
• A boost to your career and CV, if needed 
• Satisfaction of helping an organisation that supports communities in Reading, thus giving something back to your community 
• Induction training from us; training, support and assistance from local charity-support & advice agencies

What do we get? 

• Your strategic skills, knowledge, understanding or experience
• Your abilities to influence plans for our charity’s future
• Enhancement to our overall governance and the Board of trustees; improvement in our charity governance and operational growth
• Your participation in our collective decision-making, contributing to all areas of our charity work
• Your enthusiasm

What do our beneficiaries get? 

• The ability to continue our support to access opportunities, as we plant hope and cultivate change
• A forward-looking and agile organisation, with a well-informed and well-managed Board of trustees

How to apply  

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion by phone or video. A detailed Role Description and Person Specification can be made available to you upon request.

Trustee appointments are subject to satisfactory references, to completion of an online Safeguarding course and an Enhanced DBS check. 

Your CV or similar will be read by our existing trustees, and an interview offered as soon as mutually convenient.

I need to know more 

Contact Mike Allen via Quick Apply below for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom/phone)

This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.

We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM. 

The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA 

Supervised by: Birmingham Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them. 

• Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses. 

• Assessing and adding in quantitative and qualitative data to our client database (CRM). 

• Present the responses in an accessible format e.g. using Word or Excel. 

• Identify key findings and/or trends and discuss with relevant team member(s) 

• Provide insight into improvements for the activities involved 

Skills and experience required 

The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:

• Comfortable interacting with stakeholders in person and over the telephone 

• Is considerate of tone and language during interactions. 

• Has good listening skills. 

• Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person. 

• Has good IT skills, including experience using MS Office software such as Excel and Forms. 

• Is resilient to potentially challenging conversations, while understanding the boundaries of the role. 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills

This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights. 

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

We are looking for a Program Coordinator for our Scouts Program based in Ioannina, for a minimum commitment of 6 months.

In this role, you’ll be coordinating the daily planning and delivery of activities for young refugees in two refugee camps: Katsikas and Agia Eleni.

The program consists of English language classes, educational workshops and excursions outside of the camp. The program engages around 50 children at each site, between the ages of 8 and 17, the majority of whom are from Iraq, Afghanistan and Syria.

For this role:

Initially, you will work closely with the outgoing Program Coordinator to learn how the program functions. This may last a few weeks and may include preparing and delivering sessions in line with your skills, supporting teachers, and helping organise weekend excursions. This gives us a chance to see your capacities and conduct a thorough handover. 

Role Description:

You will…

• Coordinate, delegate, and manage a team of 4-5 volunteers in the daily operations of the Scouts Program
• Develop current programming in coordination with the Programs Manager and project team member
• Assess impact and effectiveness of the program in line with its objectives
• Plan and deliver effective educational and outdoor activities, within a theme-based, modular curriculum
• Ensure a high quality of program implementation, with the ability to provide behaviour management and safeguarding training to new volunteers
• Directly supervise and support project team to ensure effective inductions and transfer of key skills/knowledge take place between short term team members
• Liaise and collaborate with relevant local and national authorities and stakeholders
• Represent Second Tree in relevant external meetings with international actors (UNHCR, IOM, ASB, Intersos, TDH) or local authorities (municipality, army, police, etc)
• Capture and compile relevant M&E on the program
• Conduct interviews with volunteer candidates

Skills:

You are able to. . .

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks
• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe
• Be honest and transparent, being able to give and receive feedback in the most straightforward way
• Have a strong sense of humor, being able to make fun of yourself is key
• Care for people, the interests of the people we work with should always be your first concern
• Instil the values above in the people that work with you
• Prioritise and delegate tasks effectively, ensuring all deadlines are met
• Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged
• Communicate in English, both written and orally
• Learn quickly, managing a wide-ranging and intense workload

Knowledge:

You understand…

• What is required to work and effectively communicate in complex and volatile contexts
• Essential background of the refugee crisis and its impact
• Essential behaviour management techniques which can be employed effectively with children and young people
• Your own personal leadership skills/profile and how to effectively manage a team

We offer:

• Accommodation in a shared house.
• Transportation to/from work.
• After completion of a three-month trial, if you commit long-term, small monthly expenses refund.

In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Ealing Foodbank is looking for Trustees. We would particularly welcome applications from those with experience in one (or more) of the following areas: fundraising and communication.

Who we are

Ealing Foodbank is a local charity, serving people in Ealing who need emergency food. We are open 8 times a week at 7 locations around Ealing. We give out around 1300 food parcels a month. We want to make sure people visiting the foodbank get the right help to resolve their crises where possible. We work together with Crosslight advice (debt and benefit advice) and Ealing Law Centre (housing and benefit advice) to achieve this.

Being a trustee

As a trustee you can use your skills to contribute towards supporting those in crisis in our local community.

As Trustee you will be expected to:

• Understand and support Ealing Foodbank’s work and aims
• Reflect our vision, values, strategy and policies
• Work closely with the rest of the board to formulate and review our strategic aims
• Ensure our policies and practices are in line with our aims
• Ensure Ealing Foodbank functions within the necessary legal and financial requirements
• Ensure resources are used effectively and efficiently
• Monitor and evaluate the performance of the organisation
• Make time to read necessary paperwork
• Attend board meetings
• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders
• Use your skills, wisdom to benefit the board and organisation
• Fulfil other duties as required occasionally by the board

Skills, attributes and experience

• Knowledge of (can be gained) and commitment to the work of Ealing Foodbank.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Willingness to act in the best interest of the charity.
• Sound, independent judgement and ability to think creatively.
• Working effectively as a team member and demonstrating a willingness to learn and develop.

Time commitment

Trustee meetings are held 6 times a year, normally in the evening from 7pm at our office. Trustees are expected to undertake additional work for the charity between meetings, subject to their availability and skill set.

 Please note the Trustee role is voluntary and unremunerated, though reasonable expenses can be reimbursed.

Applications

Applicants must have a connection with Ealing borough.

Ealing Foodbank is an independent Christian charity affiliated with the Trussell network. The Christian faith underpins everything that Ealing Foodbank does and stands for as expressed in our Vision, Mission and Values statement. We therefore ask trustees to sign our statement of faith, which we will email to you.

Please click 'how to apply' for details on how to apply.

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Commitment: Ideally approximately 4 hours per month alongside any training and volunteer team catch ups. 

Overview: 

We’re looking for approachable and dependable volunteers to support and help run our monthly community groups in Bracknell and Reading, as well as assist at local Pride events and other community activities. This is an opportunity to be part of a welcoming team, contribute to creating safe and inclusive spaces and make a real difference for the LGBTQIA+ community. 

What’s in it for you? 

Volunteering with Support U is a chance to make a meaningful contribution to the LGBTQIA+ community by helping create safe, inclusive spaces for those who need them. You’ll also be joining a welcoming team of volunteers who are passionate about making a difference.  

We want your time with us to be rewarding, enjoyable and a chance to grow both personally and professionally. As such, you will also have access to: 

• Funded training opportunities after set periods of volunteering to help build your skills and enhance your CV. 

• A carefully curated welcome pack, designed to help you feel part of the team from day one. 

• Experience in areas such as community event planning, group facilitation and public engagement. 

• All essential training (including safeguarding & group facilitation), provided by the charity. 

What You’ll Be Doing: 

As a Support U Group Facilitator Volunteer, you’ll play a key role in helping us run safe, welcoming and inclusive spaces for the LGBTQIA+ community. Your involvement might vary slightly depending on your interests and availability, but typical responsibilities include: 

• Supporting Community Groups: Helping to set up and run local support and social groups in Bracknell / Wokingham / Reading, this includes welcoming attendees, signing people in, facilitating activities during any groups, gathering feedback and helping to create a positive and inclusive environment. 

• Contributing to Group Planning: Sharing ideas for group activities and discussions and assisting with light planning to help make sessions engaging and relevant for attendees. 

• Attending Local Pride and Community Events: Assisting the charity at local Pride events; setting up stalls, engaging with the public and helping to spread awareness of the support we offer as a local charity. 

• Team Contribution: Staying in touch with your fellow volunteers and the charity, this includes regular team catch-ups  and discussions. 

You don’t need to have experience in any of these areas to start, just a willingness to get involved and be part of a team working towards something meaningful. 

About You: 

• You’re friendly, approachable and enjoy connecting with people from all walks of life 

• You're passionate about supporting the LGBTQIA+ community and creating inclusive spaces 

• You're reliable, organised and willing to commit to a longer term volunteer role 

• You're a team player who shares the values and mission of Support U and the volunteer team 

• You're a strong communicator who is not afraid to get stuck in and help where needed 

• You’re open to learning and growing as part of a supportive team 

By joining us, you’ll be helping to create safer, more inclusive spaces for the LGBTQIA+ community, as well as gaining valuable, transferrable skills along the way. Whether it’s building your confidence, gaining experience, or simply being part of a welcoming and supportive team, this is a chance to make a real difference while developing your own skills as well.

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Trailblazers’ mission is to reduce re-offending and inspire new futures and the charity has been providing mentoring services to people in prison since 1998. We provide support to men between the ages of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their community for up to 12 months.

In the West Midlands, services are delivered near Wolverhampton at HMPYOI Brinsford. We are looking for volunteer mentors who can spare half a day per week to support young men to change their life by acting as an inspirational role model and helping with goal setting. Mentoring sessions usually last 1 hour per week; allowing enough time for travel and liaising with Trailblazers staff will take about half a day.

Your support will help a young man to reconnect with his own community, friends and loved ones, go into education, training and employment, and to give a person a sense of hope for the future. As a charity we are reliant on volunteers; with your help we can continue to support people in prison to make and change to their lives, their family and wider society. We welcome all skill sets within Trailblazers as we work with a diverse group of men, all we ask if you have a genuine passion for social change and that you can commit to at least 1 young man for up to 12 months, so they have a consistent person in their life - something that some of our mentees have never had. The national average re-offending rate for a person leaving prison is up to 55%, the rate for those who have a Trailblazers mentor is lowered to 9%. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, underrepresented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.Out of pocket expenses are covered as well as training to equip you for your role. More information and the application form can be found on the website. 

Role activities:

• To provide a positive role model for people in prison and in their own community, to be empathic and to have a desire and commitment to support people to fulfil their potential.

• To attend and participate fully in the initial and ongoing mentor training.

• To attend group support/supervision meetings and review performance within mentoring relationships.

• To complete mentoring session notes relevant to the mentoring service for monitoring purposes.

• To take part in introductory meetings with mentees and set ground rules and boundaries.

• To report safeguarding concerns immediately.

• To follow relevant policies and procedures. 

• To perform your role in line with the aims of the organisation.

• To meet with and actively develop a supportive relationship with mentees.

• Be prepared to travel and undertake visits for mentoring sessions. 

• To make the necessary practical arrangements to meet the mentee on a weekly or fortnightly basis.

• Assist the mentee to celebrate their achievements.

• Support the mentee to meet identified goals.

• Develop an understanding of the role, responsibilities and boundaries of a volunteer mentor.

• Be committed to the project for a minimum of 12 months.

• Regular communication with Trailblazers staff in support of your mentee. 

Skills/behaviours/knowledge required:

• Knowledge of the criminal justice system and challenges faced by mentees (Desirable) full training will be given. 

• Awareness of own professional boundaries and the ability to report any concerns within the mentoring relationship that could be pertinent to risk to the mentee, or to others. 

• To be an advocate for a mentee and to actively seek opportunities for mentees for resettlement back into their own community in conjunction with Trailblazers staff. 

• To be non-judgmental, focus on the person rather than the offense. 

• Professional but relatable with strong communication skills. 

• Awareness of adversity and how to overcome barriers to build a supportive network around the mentee. 

• Basic IT skills. 

• Be able to take advice and guidance from Trailblazers staff. 

Criteria: 

• Over 21. 

• We encourage applications from those with lived experience of the Criminal Justice System but you must be off licence for a minimum of 12 months, and not in crisis yourself. 

• You cannot apply to a project if you have been a resident in the same prison yourself. 

• A good level of fitness to able to move around a prison at fast past that does include stairs 

• Due to security checks at the prison you must be a British citizen.     

• Not committed an offense where you are barred from working with vulnerable adults or children. 

• Live within a 30-mile radius from the prison at which you would like to volunteer.

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

• Helping at public events by staffing stalls, stewarding etc
• Helping to distribute Christmas hampers to clients.
• Giving talks about SSAFA to schools and local groups
• Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Support people in your community with a military background
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with a cheerful attitude
• Good spoken English
• Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
• Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Are you passionate about supporting people to improve their language and communication skills? If you’re knowledgeable in the field of ESOL and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you! 

Purpose of role 
We are looking for a highly motivated, experienced and creative tutor with excellent interpersonal, numeracy and digital skills; excellent written English and efficient organisational skills to teach one of our outreach classes in South Kensington, London every Saturday from 16:00-18:00.

Start – 07/06/2025 (negotiable)

End – 02/08/2025 (negotiable)

The course is aimed at learners designed for English speakers of other languages at Entry 3/ Level 1 who want to further develop their English language skills along with their employment skills. Learners can choose to specialise in retail, care or other vocational area. Learners will focus on the fundamentals required in a working environment, bolstering their confidence in writing and reading skills and communication abilities.

Skills/ experience

• CELTA or similar qualification is desirable
• Teaching experience is desirable

The aim is to support adult learners who need to improve their English language skills, working both individually and as part of the Adult Education team to plan and deliver an agreed number of ESOL courses. 

You need to: 

- Be passionate about helping people achieve their potential 

- Be a qualified ESOL practitioner (CELTA, DELTA, DTTLS ESOL or Literacy) 

- Be knowledgeable in your subject field 

- Be able to carry out effective planning, monitoring and evaluation of courses 

- Demonstrate a high level of computer literacy 

- Be able to use your own initiative, and to organise and prioritise your workload 

- Be able to meet deadlines and work under pressure 

- Be able to identify and implement changes in existing systems 

- Be able to maintain excellent working relationships with colleagues and students 

- Demonstrate awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos 

- Be committed to the provision of a quality service and the implementation of quality improvements 

- Demonstrate awareness of and commitment to valuing equal opportunities and diversity 

- Be committed to taking a full and active role in the life of the charity and be committed to its aims and values 

- Have a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement 

 - All applicants must have the right to work in the UK 

About Nova 
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   
  
Reaching 2,000+ people each year, we: 
• Develop knowledge, education and confidence  
• Connect diverse groups   
• Provide opportunities  
  
Our work, operates on 2 levels:  

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering  
• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action  ​ 

FoBV are looking for a new Chair of Trustees. This individual will lead the board and be responsible to its members, ensuring that it governs the charity effectively, and in accordance with the charity’s vision, goals and charitable purposes. while also being an ambassador for the charity.

About Us

Friends of Bennerley Viaduct (FoBV) is a community organisation based in Derbyshire formed in 2015 with the purpose of safeguarding the Bennerley Viaduct Grade II* listed structure and its surrounding environment. Since 2019, when the organisation became a CIO, it has grown thanks to funding which led to the building of full access onto the viaduct, a new visitor centre and café and the development of an activity programme encompassing both formal and informal learning.

Chair role

· Provide strategic leadership to the charity and the Board, ensuring that FoBV achieves its charitable purposes and goals.

· Work in partnership with the Board, Operations Director and team to achieve our shared objectives.

· Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.

· Optimise the relationship between the board and FOBV staff, members and volunteers.

· Plan and chair the board meetings and the AGM, with others as appropriate.

· Act as a spokesperson and advocate for FOBV.

What we are looking for
Essential

● Experience of being a trustee.

● A keen sense of strategic purpose.

● An inclusive leadership style.

● The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative environment.

● Advocate - be able and willing to champion FoBV work through personal networks, social media, and other channels.

● A strong personal commitment to equity, diversity and inclusion.

● Be responsive

In addition to the above, the Chair will have the responsibilities and qualities of all trustees:

Responsibilities of all trustees

● Support and provide advice on FoBV purpose, vision, goals and activities.

● Approve operational strategies and policies and monitor and evaluate their implementation.

● Oversee FoBV financial plans and budgets and monitor and evaluate progress, with the support of the Trustee Treasurer.

● Ensure the effective and efficient administration of the organisation.

● Ensure that key risks are identified, monitored and controlled effectively in conjunction with the Trustee Board.

● Provide support and challenge to the Operations Director in the exercise of their delegated authority and affairs.

● Keep abreast of changes in charity law and regulations as appropriate

● Attend six Board meetings a year and be adequately prepared to contribute to discussions.

● Contribute to the broader promotion of FoBV charitable objects, aims and objectives by applying your skills, expertise, knowledge and contacts.

 Essential qualities and attributes of all trustees

● Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

● Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

● Effective communication skills and willingness to participate actively in discussion.

● A strong personal commitment to equity, diversity and inclusion.

● Enthusiasm for our vision and mission.

● Willingness to lead according to our values

● Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

● Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.

This is a voluntary position, but reasonable travel expenses etc. will be reimbursed

MUSLIM VOLUNTEER MENTOR

Can you offer your support to a young person via mentoring?

FCCT are looking for volunteers to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:

FCCT offer support under the seven pathways to reducing reoffending including signposting to relevant organisations:

• Accommodation
• Education, Training and Employment (ETE)
• Health
• Drug and Alcohol Misuse
• Finance, Benefits and Debts
• Children & Families
• Attitudes, Thinking and Behaviour.

Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.

Scope of Volunteer Main Role and Duties (not exhaustive):

Mentoring Arm:

1. Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people (primarily of Muslim faith).
2. Hand out and (where needed) help complete ‘Survey Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
3. Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
4. Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
5. Identify relevant Mosques etc for the young people to attend post release and contact said religious establishments, to understand their referral criteria and then make relevant referrals, where required.
6. Collect testimonials from the young people in relation to the support FCCT have offered them.
7. Mentoring of young people 
8. Make or facilitate family contacts for resettlement purposes, in relation to the young people.

We are looking for individuals who demonstrate the following attributes:

• Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
• Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
• Resilience: Demonstrates patience and understanding in the face of challenges.
• Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
• Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
• Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.

Training and Support

We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run. Volunteer expenses will be paid.

Time Required

FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays.

Benefits for Mentors Include

Volunteer Expenses will be paid

Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc

FCCT staff can provide references for other job/opportunities

Client front-facing work with people with complex needs

Liaison with statutory agencies within the prison

Liaison with community organisations

Liaison with other volunteers

Student Placements

Our Programming volunteers provide a warm welcome to everybody as part of the programming on property, making sure our visitors get the most from their experience with us. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Flexible with what you can support with, there will be a rota you can pick and choose the events and activites you wish to get involved in
• Cheerful – even when last minute changes including the weather affect proceedings

By getting involved you could:

• Help support activities across the property
• Support ticketing, guiding, ushering and hosting events with external partners
• Enjoy some of our events 1st hand from a seat in the wings
• Become part of a friendly and dedicated team
• Enjoy new experiences and learn something new every day
• Build your confidence and experience
• See first-hand the rewarding results of helping visitors have a great time
• Share your enthusiasm and passion for what we do 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website

Tasks and responsibilities

• Providing a warm, welcoming and friendly approach to all of our visitors to our events and activities
• Supporting our visitors by providing them with information and guidance so they get the most from their time with us during the event
• Supporting visitors at several points throughout their experience
• Being ‘in the know’ at events and during activities to best help our supporters enjoy it in the way best suited to them
• Support accessibity needs during events to help ensure all visitors are feel included and welcome
• Responding to situations to ensure we always provide a great experience for people – and often spotting issues before they happen!
• There will be plenty of opportunities to do the little things that make a big difference to someone’s experience at Ickworth
• Helping things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines

Skills acquired: Adaptability, Advice & Guidance, Communication Skills, Community Development, Crafts, Customer Service, Event Support, Fundraising, General Education, General Play and Recreation, Guiding, Interpersonal Skills, Music Arts, Public Relations, Teamwork, Theatre Arts, Visual Arts, Youth Activities Management