Sale Administrator Jobs in Enfield, Greater London

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.

How you will make a difference

As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.

Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.

*Appointments will be at the minimum of the band.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Aid to the Church in Need is a Catholic charity, supporting persecuted and suffering Christians around the world.

Working alongside the existing Community Fundraiser in London, this role will engage with the Dioceses in Westminster, Brentford & East Anglia to establish and strengthen links to individual bishops and diocesan communications staff. Attend parishes to deliver weekend fundraising appeals as well as giving talks and presentations to parish groups.  

Developing strong links for ACN with educational and pastoral networks in Schools, Colleges and Universities, building relationships and supporting them in delivering the ACN Schools Programme, boosting the take up of the programme, increasing school engagement and delivering assemblies in person and virtually.

A driving licence and access to a car is essential for this role.

We are Global’s Make Some Noise

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.

Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. Take a central role in managing and streamlining the finance and grants function as an integral team member. This period marks a pivotal moment with a fresh strategy, increased ownership, and broader impact throughout the organisation. The role is dynamic, with shifting priorities and focuses throughout the year, which are outlined below.

Reporting of the role

This role reports to Head of Finance and Governance with a dotted line to the Grant and Programme Manager (this is a job share).

Overview of job

We are hiring a Finance and Grants Assistant to support financial and grants operations processes. Responsibilities include participating in the operational and administrative activities of the finance function, leading to the accurate recording of financial information for accounting purposes, as well as managing financial records, and supporting our grant-making processes.

3 best things about the job

• Opportunity to work across the Finance and Grants functions of a unique organisation that funds and empowers small charities.

• Unique position, embedded within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.

• You’ll get to make a real and positive difference, working with amazing causes and great people from a wide variety of charities all over the UK.

Measures of success

In the first few months, you would have:

• Successfully complete daily and weekly finance and grants tasks, successfully managing the finance and grants email inboxes and be confident answering questions and resolving queries.

• Built relationships with the Global’s Make Some Noise team and other stakeholders.

• Developed your knowledge of our supported charities and funding portfolio, getting to know plenty of our projects and working with them to produce case studies, stories and fulfilling other storytelling opportunities.

Responsibilities of the role

Finance – approx. 40%

Day-to-day financial management of the charity and its Trading subsidiary including, but not limited to:

• Process all day-to-day transactions on the finance system, Xero, including income received from fundraising platforms, ensuring a full audit trail of data processing.

• Complete daily bank reconciliations for all entities, including recording and banking cheques and processing petty cash.

• Raise sales invoices as requested, following procedures to set up in customer systems, and follow up with customers to ensure timely payment.

• Process purchase invoices and expense claims, ensuring appropriate authorisation, in line with delegated authorisations.  

• Set up weekly payment runs for approval by the Head of Finance.

• Monitor all financial processes, ensuring finance policies are complied with and deadlines are met, including electronic and physical filing of finance and legal documents.

• Complete month end tasks, enabling to the Head of Finance to close the month, including selected balance sheet reconciliations.

• Keep Gift Aid records up-to-date and assist the Head of Finance with the preparation of Gift Aid claims.

• Assist with the year-end audit, ensuring all relevant paperwork is tidily filed.

• Collaborating with the fundraising team, exploring fundraising and donation collection mechanics, identify new developments in the sector and helping to embed any system changes.

• Train and support the charity team on the charity’s finance processes.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

Grants – approx. 60%

• Support the Grants Team to process charity applications for funding, including communicating with interested parties, summarising applications, compiling relevant information, conducting research as required and helping to organise related meetings and Grants Panels.

• Preparing and processing funding agreements, reporting forms and other associated paperwork for grants.

• Working with charities to collect and develop storytelling information such as quotes, pictures and case studies, and support sourcing participants and contributors for radio interviews and other editorial pieces as needed.

• Supporting the team in the organisation, planning and delivery of our skills training programme for charities.

• Writing copy for our website and newsletters, and ownership of our communication planner for our charities.

• Managing the Grants Team inbox and being the first point of call for queries.

• Leading on the management of data and uploading of information on our database (Salesforce), complying with GDPR requirements.

• General administrative tasks across the both the Grants and wider charities team, undertaking adhoc projects and supporting initiatives and events as requested.

• Assisting the Grants Managers in all administrative aspects of support.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

What you will need

The ideal candidate will be proactive, efficient and capable of the following:

Essential Experience

• Strong A-Level results (or equivalent)  and/ or relevant degree / or relevant experience

• Would suit someone working towards finance qualification such as AAT

• A passion for working with charities

• Great interpersonal and relationship-building skills

• Strong attention to detail and accuracy in your work

• Good time management and ability to work with tight deadlines

• Ability to deal with personal and sensitive information in a confidential manner

• Excellent organisation skills with adaptability and ability to use your initiative

• Experience in administration or other relevant work

Desired

• Previous charity finance experience

• Strong knowledge of Microsoft Office applications, in particular pivot tables in Excel

• Grant-making experience

• Curiosity about and understanding of the commercial radio sector

• A passion to work in charity and transform lives

On top of that, you’ll be someone who

• Thrives in a fast-paced role - has a keen eye for detail - and is able to adapt their communications across a number of partners.

• You'll need to be passionate about supporting charities, and solutions driven to support our desire to increase our income, reach and impact for UK Communities.​

What you can expect from us

• Respect for the individuality, uniqueness, and value of each person with whom we work.

• Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.

• Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.

• The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.

• A team committed to your personal and professional development, ensuring your growth and success in the MSN team.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

Epic is seeking a highly motivated and results-driven Development Officer to grow our fundraising and development efforts. A fundraiser at heart who loves to convince and win people over. 

The Development Officer will be responsible for all aspects of daily fundraising activities for Epic’s key segments of donors (high net worth individuals (HNWI) and intermediaries, entrepreneurs, corporations), including building and managing a database of new leads, outreaching and nurturing. 

This position is based at Epic’s office in central London (St James SW1). 

Key Responsibilities:

Under the supervision of the Development Director, the missions of the Development Officer are as follows:

1. Contribution to Epic’s Fundraising Strategy in the UK

• Collaborative work with the UK Development Director to shape and execute the fundraising strategy, bringing forth new ideas, networks and results to ensure Epic meets its income targets

• Lead outreach efforts to expand Epic’s potential donor database in the UK : monitor the fundraising ecosystem and engage in proactive cold outreach through Growth campaigns, LinkedIn, emailing, as well as in-person and digital networking activities, including attending at least one event per week which may extend into late afternoon/evening

• Conduct desktop research on individuals, sectors, and event-specific topics as required

• Provide support to other development initiatives and projects as needed.

2. Lead Conversion

• Set conversion objectives and support conversion from leads to donations

• Identify lead opportunities within networks and events, setting priorities accordingly

• Pitch Epic and its various Giving Solutions to potential donors, and build tailored-made proposals when needed

• Maintain high discipline and consistency in follow-up with leads and donors : use Epic’s CRM to build a consistent pipeline of prospects and handle the management of the database with accurate opportunities and donor and gift records 

• Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns 

• Prepare compelling fundraising communications, materials and presentations for donor meetings and events 

3. Nurturing & engaging the UK Community

• Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate

• Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising field visits in the UK, and scheduling regular calls and face to face meetings. Act as the main point of contact for donors and answer to their enquiries in a timely manner

• Manage community-related administrative tasks to streamline donation processes and act as the main point of contact for donors to answer to their enquiries in a timely manner

• Craft engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and annual gala nights. Support will be provided by our in-house dedicated Events team.

Position Requirements : 

• Candidate must have the right to work in the United Kingdom

• Excellent level of English (both spoken and written), basic level of French (written and spoken) required

• A minimum of 4 years’ experience in a sales, fundraising or business development role, preferably in the non-profit sector

• Excellent communication and interpersonal skills

• Comfortable networking in very different communities and strategic desk research and analysis

• Strong self-discipline and project management skills

• Strong interest in data analysis 

• Ease with database management and knowledge of CRM systems (preferably Salesforce) 

• Excellent organisational skills and an eye for detail

The Epic UK team is a small but dedicated team. The role requires some flexibility and a start-up attitude. 

This is a full time, permanent position, based in the London office with the possibility of two remote working days each week. 

This role reports to the UK Development Director and will involve closely working with Epic’s global development team. 

Benefits: 

Epic will provide a friendly working environment as well as strong opportunities for professional growth and network building. This is a unique opportunity to join an entrepreneurial, mission-driven organisation focused on achieving impact and results. 

Other: Private healthcare offered through BUPA, 25 days of annual leave plus bank holidays and the annual office closure between Christmas and New Years. 

Epic at a glance : 

At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth, and protecting our planet for generations to come.

Groundbreaking non-profits often fall short of smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge.  Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio. 

Since 2015, we have mobilised over 80 million dollars and supported 54 organizations in 11 countries across 4 continents. 

We are seeking a creative high value fundraiser who will lead the strategic growth and innovation of the Friends and Patrons programmes. Established 6 years ago, the schemes have seen impressive growth and now bring in almost £1million per year. There is still huge potential for development, expansion and innovation.

You will be an ambitious individual with a background in managing mid- and high-value membership schemes. With a focus on stewardship, cultivation events, and collaboration with the rest of the Philanthropy team, you’ll drive engagement and uplift donors.

As Friends and Patrons Manager, you will:

• Lead the strategic development of the Friends and Patrons programme, with a focus on innovation and driving growth
• Oversee the stewardship journeys of Friends and Patrons (£55 to £20,000), with a portfolio of your own donors giving at the higher level
• Responsible for day to day management of the Royal Albert Hall America Patron Scheme
• Work with the Executive Events Manager to deliver an engaging programme of cultivation and recruitment events
• Work closely with the rest of the Philanthropy team to identify opportunities to uplift donors and secure major gifts
• Provide leadership and support to the Friends and Patrons Officer and the Friends and Patrons Coordinator

Ideal skills and experience: 

• Demonstrable experience of managing and developing mid and high value patron schemes, donor giving circles or equivalent
• Experience testing and implementing creative fundraising strategies to engage donors with and grow income from membership schemes
• Exceptional interpersonal and relationship-building skills, with ability to engage with a wide range of stakeholders of all levels
• Line management experience, and keen interest in motivating and developing direct reports
• A creative flare, team player, proactive and ambitious
• Passion for the arts, sciences and the work of the Royal Albert Hall

Hybrid working, 3-4dpw in Royal Albert Hall, Kensington office. This role will require occasional evening and weekend work in line with the Hall’s events programme, in particular those attended by your donors and prospects.