Salesforce administrator jobs
About the role
Are you someone who enjoys working with others and making a difference by supporting a dynamic team? If you're looking for a role where no two days are the same, with exposure to a range of different work and people, this opportunity at the Nuffield Trust could be perfect for you.
You may have prior experience in an administrative assistant role, perhaps in a policy communications, operations or stakeholder engagement team. More importantly, you will have logistical management skills; exceptional attention to detail; problem-solving abilities; and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.
This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.
You’ll spend your time:
- Supporting the Communications & External Affairs Team by organising meetings, assisting with event planning, updating stakeholder databases and coordinating social media content with the Media & Public Affairs Manager
- Providing administrative assistance to the Director of Communications & External Affairs, including diary management and travel arrangements.
- Supporting the Operations Team with a range of administrative tasks including processing invoices, supporting recruitment and onboarding, maintaining IT archives and contributing to larger team projects as needed.
- Coordinating the Trust’s internal operating committees including risk steering, IT and data strategy groups.
We’d really like to meet you if you:
- Enjoy variety in your work and are adept at multitasking
- Work calmly under pressure and to tight deadlines.
- Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
- Have strong IT skills, particularly Microsoft Office.
About us
The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.
Benefits
The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy and flexible start/finish times around core hours of 10am to 3pm. Due to the nature of this role, we expect 50–60% attendance in the office (typically Tuesday-Thursday) to assist with relevant on-site activities.
Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.
The Trust also encourages personal development and training programmes for all employees.
How to apply
To learn more about the role, please download a copy of the Candidate Brief.
To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Friday 12 September.
Please include a covering letter outlining your suitability for the role, highlighting in particular your experience of managing a large and varied workload from a range of colleagues and stakeholders.
When preparing your application, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own thinking. It is your unique style and experiences that will make your application stand out.
Equal opportunities
The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.
Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.
Reasonable travel expenses to attend an interview can be claimed.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Thank you!
FUNDRAISING EVENTS OFFICER
Salary: £30,000 pa. Permanent - based in Teddington Greater London
The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising team.
Reporting to the Fundraising and Events Manager, the successful candidate will manage all challenge events in the portfolio. This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.
We are hoping to recruit as soon as possible. Please contact Georgina Lamond to discuss the position and to apply with a covering letter and CV or apply via the Charity Jobs website.
The closing date for applications is 12/09/2025 and the interviews will take place week commencing 15/09/2025
The Main Responsibilities of the role are:
Assist the Fundraising and Events Manager with future event plans and creating and building on our Community Fundraising offer.
Managing the Events Inbox; Replying to all enquiries coming into the inbox.
Sending out application forms via email and any other information requested by the supporter.
Input all application form information onto Saleforce, ensuring GDPR is adhered to at all times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter reminders, etc. to keep on top of everyone’s supporter journey.
Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.
Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms.
Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.
Attend and participate in events as required. This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.
To work in conjunction with the Fundraising Team in the production of budgets and in developing and implementing the Events teams strategic plans in order to maximise income and support across our events programme.
Identify and research new opportunities to develop the events programme and maximise income as well as maintaining and extending the existing events which generate a healthy ROI.
Work with the membership officer to develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.
Evaluate the current processes and procedures with the Fundraising and Events Manager and implement improvements where necessary.
Manage the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.
To undertake any other duties as required by the Fundraising Manager that fall within the grade and remit of this post.
The client requests no contact from agencies or media sales.
Thank you!
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.
We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.
As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.
The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it.
Key Responsibilities
Oversee Salesforce System: maintenance, administration, prioritisation and training
Maintenance, user management, support and development
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Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings.
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Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.
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Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).
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Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data.
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Maintain comprehensive documentation of Salesforce configurations and process.
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Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.
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Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users
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Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.
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Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.
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Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.
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Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.
Form Assembly Management
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Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.
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Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites.
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Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.
Dashboard and Reporting Management
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Support us to produce effective and easy to understand reports from the system:
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Opportunities - pipeline and income reports
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Grants - tracker and applications analysis,
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Impact – dashboards and project reports
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Best Practice Metrics – support and create best practice reports
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Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this
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Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports.
Overseeing our IT systems with the support of outsourced consultants
As well as the Salesforce administration, the candidate we’re looking for will also be able to:
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Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment
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Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.
Support the Data Protection Officer in data protection matters.
The successful candidate for this role will need to demonstrate:
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Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification.
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Proficiency in Salesforce Lightning Experience.
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Solid understanding of Salesforce security models, including roles, profiles, and permission sets.
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Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience.
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Understanding of a Microsoft 365 environment
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Excellent problem-solving skills with the ability to troubleshoot and resolve system issues
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Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed.
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Ability to work independently/remotely.
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Experience in not-for-profit sector
Ideally, they’ll also be:
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Passionate about nature and the environment.
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Comfortable with using Slack and Canva environments.
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Being able to speak other languages, Spanish, Greek or Italian would be a bonus!
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Hours: Full time (flexible hours negotiable).
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Start date: As soon as possible
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Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year).
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Line manager: Finance Director
Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator
Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:
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Flexible working as standard (hours and location)
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Unlimited holiday allowance
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Private medical insurance
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Salary sacrifice pension scheme
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CPD opportunities
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Possible travel in the UK and internationally
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Saving the world!
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To apply send your CV and a short cover letter by September 11th
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.
Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.
In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests.
Who we are looking for
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilties:
This is a key role for ASF, as you will be responsible for maintaining data accuracy, integrating systems, and supporting colleagues to use our platforms effectively. You’ll work across all areas of the organisation, from fundraising and events to programmes and operations, ensuring our digital systems truly enable our mission.
You will ensure our Salesforce platform and connected tools are optimised to support our charitable objectives, improve our efficiency, and provide clear, practical insights for decision-making. Also providing training and onboarding for colleagues using Salesforce, helping to build confidence and efficiency across the team.
In this role, you’ll oversee our WordPress website and digital platforms, managing content publishing, technical SEO, and analytics to ensure a seamless user experience. You’ll also be responsible for issue tracking, testing, and collaborating with external partners and contractors to support projects.
Essential atributes:
Salesforce Administrator or Salesforce Platform Developer I certification, or equivalent skills and experience • For candidates joining at Administrator level, we offer a clear pathway to achieving Platform Developer I certification as part of your professional development • Experience with CMS systems • Strong data management and analytical skills • Ability to translate business requirements into technical solutions • Excellent problem-solving skills and attention to detail • Strong communication and stakeholder engagement abilities.
See attached Job Description for full reponsibilities.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have Salesforce skills or experience and passion for making a real difference?
We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.
Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
What Makes This Role Special
This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.
What You'll Do
Salesforce Administration:
- Manage Salesforce CRM including user management, permissions, system configuration, and security
- Deploy updates, maintain custom fields and flows, and ensure data integrity
- Monitor system performance and troubleshoot technical issues
Data Management & Processing:
- Process and maintain data from multiple external platforms and income sources
- Keep supporter records up to date including addresses, direct debit details, and preferences
- Conduct regular data quality checks, error correction, and reconciliation processes
Reporting & Analytics:
- Generate data reports and create dashboards for management and teams
- Extract and compile data for mailings, campaigns, and impact reporting
Technology & Innovation:
- Support implementation of AI integration (Dataro) and evaluate new Salesforce features
- Maintain platform integrations and support digital technology improvements
- Stay current with Salesforce updates and best practices
Support & Collaboration:
- Develop streamlined data entry processes and documentation
- Support colleagues with database queries and technical issues
- Ensure compliance with GDPR and data protection regulations
Who We're Looking For
We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.
For full details of all essential and desirable requirements, please download the complete job description and person specification.
Why Choose NASS?
Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.
Competitive Benefits Package:
- Salary: £30,000 - £32,000
- 10% employer pension contribution
- 25 days annual leave plus 3 additional days between Christmas and New Year
- All bank holidays
- Remote or hybrid working with flexible arrangements
- Professional development opportunities and training support
- Employee assistance programme
- Sight tests and spectacle contribution
- Death in service scheme (3x annual salary)
- Full business travel expense reimbursement
Our Culture
In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.
Commitment to Equality, Diversity & Inclusion
NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.
How to Apply
To apply, please submit:
- Your CV highlighting relevant experience.
- A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.
Application Deadline: 3 September 2025.
Interview Date: 11 September 2025 (in person at our London office).
Contact Information
For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
The client requests no contact from agencies or media sales.
Thank you!
About the role
As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.
Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
- Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
- Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
- Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
- With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
We are looking for someone who has:
- Two or more years experience with Salesforce administration, including custom objects.
- Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
- Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
- Experience generating reports for a range of stakeholders.
- The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
- Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
- Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
- Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
- A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
- A good understanding of GDPR compliance and processes.
- A commitment to equality, diversity and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You may be more successful in the role if you also have:
- PowerBI, Tableau, other data visualisation software experience.
- Experience working with government education datasets.
- Experience designing and implementing monitoring, evaluation and learning frameworks.
- Salesforce Administrator Certification (or on track to complete).
- Experience working in the charity or NGO sector.
Registered Charity
51 - 100
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Thank you!
Role description and core responsibilities
The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.
This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).
Office Administration
· Act as first point of contact for general operational enquiries
· Manage post, deliveries and couriers for the Foundation
· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved
· Responsible for ensuring office supplies are maintained and ordered as required
· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk
· Support office health and safety, including undertaking first aid and fire warden training
· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required
· Other general administrative support as required
IT Support
· Liaise with outsourced IT Support for devices setup for new and existing users
· Manage mobile phones for the Foundation
· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder
· Support the Business and Governance Manager with any other IT management as required
· Support Salesforce CRM Administrator with basic Salesforce administrative tasks
· Assist in the coordination of daily operational tasks and processes
· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management
· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations
Relevant knowledge, experience and personal qualities
Knowledge & experience:
· Significant office administration experience ideally with broader experience in at facilities management and IT
· Demonstrable experience dealing with stakeholders at all levels
· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS
· Salesforce CRM experience is desirable.
· Interest in environmental sustainability
· Charity sector experience
Personal qualities:
· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively
· Attention to detail with the ability to maintain an excellent level of accuracy
· Highly organised and able to help organise those around them
· A people person, able to work closely with multiple stakeholders
· Excellent communication and interpersonal skills
· Willingness to learn and develop new skills
· Self-starter and independent thinker; able to solve problems and instigate solutions.
· Shows initiative and takes responsibility for own workload
· Absolute discretion in dealing with sensitive and confidential matters
The client requests no contact from agencies or media sales.
Thank you!
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note, when applying for the role this role will be known internally as *Sporting Events Executive.
Main duties and responsibilities of the role:
· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with Third-Party event providers.
· Attendance of weekend events where necessary.
What we are looking for:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
Do you have strong experience using Word Press? Look no further!
Charity People have partnered with an amazing health foundation helping them to recruit a Digital Learning Systems Administrator.
Salary offered £29,000 per annum
Hybrid - going to London (SE1) twice a week
This role has come available due to growth and promotion. This is an exciting opportunity for you to join a lovely forward thinking team.
The Digital Learning Systems Administrator will play a key role in supporting the smooth day-to-day running of the Academy's online learning platform and digital learning experience. You will work closely with colleagues across operations, communications and programme delivery teams to upload and maintain course content, support learners and facilitators, and troubleshoot any technical issues across our digital platforms.
You will be highly organised, confident with digital systems, and committed to ensuring a first-rate user experience for participants across the Academy's digital learning offers.
Duties and responsibilities:
- Upload and maintain course materials, resources, and learning activities for participants and members on the Learning Management System (LMS), website (Word Press) and Customer Relationships Manager system (Salesforce)
- Ensure all content is accurately formatted, up to date and published according to programme timelines
- Maintain user enrolment and access permissions across programmes
- Act as a first point of contact for technical issues and LMS-related queries from participants and facilitators
- Troubleshoot issues and escalate as needed to the Academy Online Manager or IT support
- Monitor learner engagement and completion data and flag issues to programme leads
- Liaise with programme leads to ensure digital delivery aligns with programme plans
- Schedule and support live online events including set-up of Zoom/Teams links, testing, and post-session uploads
- Assist with the creation of learner guidance materials or FAQs
- Run regular reports on learner activity and completion
- Assist with survey distribution and feedback collation for online programmes
- Contribute to process improvement for managing online content and learner support
- Work with colleagues to improve user journeys and consistency across programmes and digital systems.
Person Specification:
- Strong IT skills and confidence working with digital platforms
- Experience using digital platforms in an ewducations or professional setting
- Proven organisational and administrative experience
- Experience supporting customers, users, or learners
- Experience with Word Press
- Experience with CRM systems (e.g. Salesforce) or event platforms (e.g. Eventbrite)
- Friendly, supportive and professional approach
The role closes on 3rd September, 2025
Candidates shortlisted for this role will be requested to answer one question
First stage interview on 9th September, 2025
Second stage interview on 17th September, 2025
Please apply in interested in this role.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Thank you!
The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.
As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.
Please note, when applying for the role this role will be known internally as *Sporting Events Executive.
This is a 12-month fixed term contract.
Main duties and responsibilities of the role:
· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.
· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.
Event and Supporter Management
· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
· Working alongside the SEM and the SEO to manage the stewardship of all supporters.
· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
· Drafting prompt, professional thank you letters and certificates to fundraising supporters.
· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.
· Managing emails sent to sporting events inbox.
Events Support
· Support in the effective delivery of sporting fundraising events for ARUK.
· May include relationship management with Third-Party event providers.
· Attendance of weekend events where necessary.
What we are looking for:
· Experience of working in a customer service role
· Use of CRM or database systems
· Confident working with computers – good knowledge of Word, Excel, Outlook and databases
· Excellent, enthusiastic telephone manner
· Ability to build rapport and establish relationships with our supporters quickly and effectively
· Excellent written and verbal communication skills
· Excellent organisational skills
· Excellent attention to detail
· A professional and hard-working team player
· Flexibility to work occasional unsociable hours and willingness to travel independently
· Contagious enthusiasm to inspire supporters
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Thank you!
ROLE DESCRIPTION
As Finance and Operations officer, you will report to the Operations and Systems Manager and will be a key member of the Operations team. This role is vital to the support of the wider organisation, being the go-to person for financial, HR and IT enquiries.
In this role at Get Further, you’ll have the opportunity to build on your operational experience within a dynamic and mission-driven charity. No two days are the same, you'll play a key role in supporting day-to-day operations while contributing to a range of projects that help drive our work forward. This is also a chance to shape your own development, gaining valuable insight and skills as you grow within the role.
Finance Administration
- Manage day-to-day bookkeeping using Xero, including importing and coding invoices for approval, raising sales invoices, and supporting bank reconciliation.
- Prepare and issue contracts and invoices for colleges, freelancers, and central team members.
- Manage credit control by coordinating weekly payment runs and liaising with debtors to ensure timely payment.
- Prepare monthly payroll submissions, including reconciling tutor hours, holiday pay and training.
- Support the preparation of monthly management accounts and financial reports for internal budget holders.
- Assist with compiling financial information for the Fundraising Team as required.
HR and Policy Administration
- Help maintain our policy library, ensuring all charity policies remain compliant and up to date.
- Keep the Employee Handbook current, reflecting the latest internal policies and procedures.
- Assist the Operations & Systems Manager in planning and delivering our termly Team Days.
- Coordinate staff benefits, including the Employee Assistance Programme (EAP), staff training, pensions, Access to Work applications, and workstation assessments.
- Working with Hiring managers for the central recruitment process to advertise roles, coordinating interviews and communications with applicants.
- Onboard new starters, conducting all pre-employment checks, organising computers and equipment, arranging access to systems etc.
- Managing reference requests for past tutors.
IT and Equipment management
- Support the Operations & Systems Manager in maintaining oversight of IT hardware, phones, and other equipment – including managing logistics and phasing out older kit.
- Act as the first point of contact for the team on IT matters, liaising with our external IT provider and tracking outstanding tasks and support hours used.
Office tasks
- Liaise with the Charity we share offices with regarding office facilities and help maintain office supplies and equipment levels.
- Manage keyholder records, ensuring an accurate log of staff with key and fob access to the office.
General Administration
- Monitor and respond to shared mailboxes, ensuring timely and appropriate handling of enquiries or redirecting them as needed.
- Provide additional programme support where required – including booking conferences and ordering printed materials or resources.
- Respond to internal queries and offer cross-team support on financial, HR, and IT matters.
For the full breakdown of responsibilities and personal specification, please see the recruitment pack.
Registered Charity
21 - 50
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is seeking a Fundraising Assistant ASAP, to cover a sickness period at a London based charity, for approximately 2-3 months.
The role is full time, pays £13-15ph plus holiday pay, and requires at least 4 days in their London office, with one from home.
The role
Help coordinate donor stewardship, including regular givers and mid-value supporters
Maintain accurate supporter data in Salesforce, ensuring GDPR compliance
Respond to supporter enquiries by post, phone and email
Assist with trading programmes and merchandise fulfilment
Provide administrative and reporting support to the fundraising team
Contribute to events and community fundraising activities as required
We’re looking for someone with:
Experience working in individual giving or supporter care in the charity sector
Understanding of Gift Aid, GDPR and data protection (or willingness to learn)
Strong organisational and project support skills
Experience using a CRM system (Salesforce desirable)
Excellent communication skills and attention to detail
The ability to juggle multiple tasks and work well under pressure
If you are interested in finding out more about this opportunity, please get in touch.
Thank you!
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Membership and Training Assistant to join the Early Career Researcher Network (ECRN) team, supporting the delivery of our inclusive, researcher-led network for early career researchers working across the SHAPE disciplines.
The role
The ECRN Membership and Training Assistant will play a key role in providing administrative support for the Early Career Research Network. The role holder will work closely with the ECRN team and will interact with researchers, universities and other stakeholders, as well as academic Fellows and colleagues from across the Academy.
You will support the ECRN Membership Manager in overseeing the day-to-day operations of the Network’s membership function. Key responsibilities include monitoring membership workflows, responding to member enquiries in a timely and professional manner, and serving as a primary point of contact for early career researchers interested in joining the Network.
The primary focus of this role will be managing membership and data-related activities, but you will also be providing administrative and logistical support for the Leadership and Advancement Programme and wider Network as required.
You will be confident using Microsoft Office programmes daily, such as Outlook, Excel and Teams and will be supporting with online events through Zoom. You will have to keep membership records up to date on our CRM database, Salesforce and communicate with our members.
The role holder will gain a proficient understanding of our membership policies and procedures and support the management of our online community platform.
You will be expected to travel across the UK from time to time to attend events and meetings with our delivery partners and other key stakeholders where appropriate.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.
Terms and conditions
The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.
To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.
Closing date: Noon on 3 September 2025.
Interviews for this role are currently scheduled for 29 September 2025, but this may be subject to change.
We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
